Team manager jobs in Plainfield, CT

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $17.50 Maximum Salary: $21.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a team member with the Caleb G Carney Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 1+ years of experience in customer service. Leadership and organizational skills. Communication and problem-solving abilities.

Liquid Personnel is seeking an experienced Team Manager for its client's Occupational Therapy Reablement Service team in Enfield. Our client is looking for a skilled Occupational Therapy Team Manager to lead a busy, therapy-led in-house reablement service. This is a fantastic opportunity to step into a leadership role within a high-impact team that supports residents following hospital discharge and within the community. What will your responsibilities be? You'll work closely with the CQC Registered Manager and OT Assistant Team Manager to deliver a service focused on helping residents regain independence. Your responsibilities will include: Supervising OT staff and overseeing therapy-led interventions Triaging referrals and managing service flow Ensuring outcomes are person-centred and goal-driven Maximising in-house care capacity through effective coordination Qualifications & Experience: HCPC-registered Occupational Therapist Strong leadership and supervision experience Background in reablement or hospital discharge services Excellent organisational and communication skills Why Liquid Personnel? Free DBS and compliance service Twice weekly payroll and ‘Faster Pay' service, getting you paid more quickly Access to exclusive roles that aren't available from other agencies Free access to Liquid's exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus - get £500 for each social worker you refer who we successfully place* “Find your own job” bonus - get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 193758 GH - 32933

Store - WEST SPRINGFIELD, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

We're seeking a Customer Experience Manager to join our growing organization. The successful candidate will be responsible for maintaining client satisfaction, triaging inquiries, managing day-to-day operations, and more broadly informing the go-forward strategy behind Level99's customer service initiatives as it grows to support multiple locations. This person will act as a liaison between our customers and leaders throughout the business, ensuring seamless service delivery and communication. Qualified and enthusiastic candidates should submit a resume and cover letter (PDF preferred) to ****************** with the subject: “First Name Last Name - Customer Experience Manager.” ABOUT US Level99 is a first-of-its-kind entertainment experience, which opened its proof-of-concept venue in Natick, MA in June 2021. A massive World of Challenges, over 48,000 square feet in size, Level99 offers a physical open-world game environment where groups of 2-6 guests choose from nearly 50 rooms and experiences, each containing a unique physical or mental team challenge. Coupled with craft drinks and food in the Night Shift Beer Hall and an authentic craft dining experience in the Night Shift Tap Room & Kitchen, Level99 is an exciting new entertainment experience designed for young adults. More information is available at **************** A young, entrepreneurial company, Level99 has immediate plans to triple in size, opening two new locations in the next 18 months. Level99 is venture backed with 8-figure financing and has an amazing team that has worked on such successful entertainment projects as 5 Wits, Boda Borg, Escape Rooms, Blue Man Group, and Walt Disney Imagineering as well as restaurant concepts including CAVA, Trillium Brewing Company, Tatte Bakery & Café, and more. This position is an opportunity for an experienced and motivated individual to dive into a dynamic environment and experience a true growth company, where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people. JOB DESCRIPTION The Customer Experience Manager is responsible for managing a team of Customer Experience Specialists including leading from the front in supporting the processing of customer inquiries and issues related to our products and services, as well as helping to define the Customer Experience strategy and opportunities for efficiency and enhancement. To drive a leading customer experience, you will assist by introducing relevant and essential information to new customers, providing quality service promptly and developing and maintaining a vast knowledge of our products and services. The role will also be responsible for data collection, handling surveys and communicating customer feedback to pertinent departments within the organization. Responsibilities of this position will include: Implementation of the full life-cycle of customer experience standards, policies and procedures, positioning Level99 as a leader in the touch and care in which it manages its guests Establish KPIs for the management of the volume of customer inquiries whilst maintaining speed of service, accuracy, and positive culture Enhance the customer experience strategy across all channels where Level99 guests (and prospective customers) interact with the brand, including email, phone, social, web, and more Manage a growing team of Customer Experience Specialists, supporting their development, problem solving, and executing on opportunities for enhanced operations as Level99 embarks on a national expansion plan Drive additional revenue through upselling and cross-selling, assisting guests throughout their journey from discovery to visit Drive weekly review of inquiries and develop future plans or initiatives for the department Lead Customer Experience reporting, supporting the business as it hones operational practices on both the food and entertainment segments Liaise closely with internal teams to ensure timely response rates, customer satisfaction, and hospitality standards are upheld Communicate effectively between our customers and internal team Master internal processes and tools Maintains a positive working relationship and treats all team members with respect while providing them with direction and feedback Exemplar of passion for customer service and ownership of the customer experience until full resolution, excellent emotional intelligence, excellent written and verbal communication skills While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU... Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, like to go fast, and are excited to learn in a creative environment Are just a little bit obsessive about getting the details right the first time Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" MUST-HAVE SKILLS Minimum 4 years of progressive experience within customer service and associated management roles Experience supporting customers via multiple channels (social, phone, email, web, chat, etc.) Ability to work well under pressure in a fast paced, ever changing work environment Excellent verbal and written communication skills, including being analytical and the ability to convey learnings in charts or slides in Powerpoint & Excel Excellent problem solving, deductive reasoning, organization and communication skills Highly organized with strong attention to detail High integrity and professionalism A positive, joyful, upbeat and energetic attitude - leading by example OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE Relevant Education: Bachelor's Degree, or other related degree 3 years of management experience Experience within hospitality, entertainment or restaurant sectors Qualified and enthusiastic candidates should submit a resume and cover letter (PDF preferred) to ****************** with the subject: “First Name Last Name - Customer Experience Manager” Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience. About Level99 Entertainment: At over 48,000 square feet, Level99 is the first-of-its-kind destination for challenge based entertainment, craft drinks and scratch kitchen. We challenge players and up to 5 friends to compete and collaborate both physically and mentally in over 40 different uniquely themed challenge rooms including the worlds of pirates, ninjas and the apocalypse just to name a few. Players are encouraged to work together to unlock additional rooms and rewards. If competition is more the players style then they can face off against others in our variety of arena-style competitions including the infamous Axe Run. In between challenges players can enjoy the dozens of locally produced art features while hydrating in the Night Shift Beer Hall with one of our craft drinks and shareable snacks. For a more authentic brewery dining experience guests can visit the Night Shift Tap Room & Kitchen for a beverage and expertly prepared dish from our scratch kitchen. We are currently seeking fun, smart, detailed and customer-oriented team members who are committed to bringing this concept to life in Natick, MA. Learn more about us at ******************** By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Primary Job Functions: * Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line * Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed * Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations * Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell * Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience * Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods * Leverage and train walkie talkie expectations for flex of coverage to support customer need * Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment Who Are You: * Aspiring leader who can educate, drive results, and maintain high standards * You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue * Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance * An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas * Confident and professional communicator You Also Have: * High School Diploma or equivalent required; 4 year degree or relevant work experience preferred * 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results * Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks * Ability to train and coach associates on selling behaviors to ensure high performance * Flexibility to work evenings, weekends and public holidays Your Life and Career at Saks OFF 5TH: * Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win * Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers * A culture that promotes a flexible work environment * Benefits package for all eligible full-time employees (including medical, dental and vision) * An amazing employee discount and other exciting perks #OFF5THSellingSupervisor Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. " Your Life and Career at Saks OFF 5TH: * Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win * Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers * A culture that promotes a flexible work environment * Benefits package for all eligible full-time employees (including medical, dental and vision) * An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionClinical Team Manager - Full Time; Onsite Compensation: Base compensation $75,000-80,000 (depending on experience) + bonus Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off Tired of the same four walls? Ready to step into a leadership role that goes beyond the traditional dental office? At Enable Dental, we're on a mission to redefine access to high-quality dental care-and we need a rockstar Clinical Team Manager to drive excellence in our mobile practice. ABOUT ENABLE DENTAL Enable Dental is redefining dental care by bringing high-quality, comprehensive services directly to those who need it most-patients in assisted living facilities, skilled nursing homes, and individuals unable to visit a traditional office. By combining cutting-edge mobile healthcare technology with a compassionate, skilled team, we're improving oral health outcomes and enhancing quality of life for thousands of patients. As a rapidly growing, mission-driven company, we foster a high-performance culture where innovation, accountability, and teamwork drive everything we do. If you're looking for a career with purpose and growth potential, this is your opportunity to make a real impact. YOUR DAY-TO-DAY As a Clinical Team Manager, you'll be the backbone of a high-performing mobile dental team-consisting of a Dentist or Hygienist and a Dental Assistant-delivering care directly to patients in their homes or care facilities. Just like an office manager in a traditional practice, you'll be responsible for seamless operations, top-tier patient experiences, and ensuring compliance, all while managing scheduling and stakeholder interactions. WHY YOU'LL LOVE THIS ROLE Lead with Impact - Oversee your mobile dental team, ensuring efficiency, compliance, and an outstanding patient experience. Own Your Success - Run your team like a business, with the autonomy and support to make real decisions. Make a Difference - Help bring best-in-class dental care directly to patients, improving lives and communities. Grow with Us - Be part of an innovative, fast-scaling company with big opportunities for career advancement. Requirements WHAT WE'RE LOOKING FOR Education & Experience: 5+ years of dental experience Active State-Level Dental Assistant Certification (a plus) Clinical chairside assisting experience (a plus) Experience with mobile dentistry or healthcare (a plus) Familiarity with dental practice management software Skills & Abilities: Exceptional communication & organizational skills World-class customer service - comfortable interacting with patients, power of attorneys, and facility managers Passion for innovation & adaptability in a fast-paced startup environment Goal-oriented - skilled at motivating teams to maximize production & productivity Job Requirements: Travel daily with your team to patient locations Ability to step in and assist the doctor chairside as needed Manage the success of the day and willing to support the team clinically as state regulations allow Able to lift and transport dental equipment & supplies Must be able to drive a company van, hold a valid driver's license, and maintain a clean driving record This isn't just another office manager role-it's an opportunity to disrupt the industry, lead with purpose, and grow with a company that's redefining dental care. Ready to make your mark? Apply now! Benefits Compensation: Enjoy a competitive base salary ranging from $75,000 to $85,000. Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pay is $49,126 - $63,800 which may be below your state's minimum wage. Please take this into consideration when applying. Reporting to the Site Operations Manager, the Call Center Supervisor is responsible for the supervision of Call Center Staff. This person will work in collaboration with Operations Management, the Trainers, and Quality Assurance to ensure staff are meeting contract requirements as they relate to call handling, customer service, and accuracy. Qualified candidates will bring forward innovative strategies for continuous operational improvements that result in increased staff productivity, accuracy, and efficiency. Responsibilities * Maintaining accountability and responsibility for ensuring unit performance meets service level agreements specified in the contract with the Client. * Monitoring staff performance on a daily basis to ensure that all contract requirements and corporate standards are met. * Monitoring performance and making recommendations to Operations Manager for operational adjustments. * Writing and developing policies and procedures when needed. * Serving as a Call Center SME (Service Matter Expert). * Evaluating progress toward individual performance objectives and coaching staff on job expectations. Providing staff with timely feedback on performance deficiencies, including coaching and formal disciplinary actions. * Independently taking initiative to address deficient areas of staff performance. This includes but is not limited to Productivity, Quality and Attendance. * Effectively listening and communicating clearly and precisely to internal clients as well as external clients. Consistently meeting customer's needs. * Acting as a liaison with Client and other Business partners to identify and resolve issues and barriers within the process. * Assisting with recruitment and training. * Ensuring that time sheets are accurately submitted and approved timely to payroll for processing. Requirements * Hold a college degree. * Have a minimum 2 years call center experience in a supervisory/leadership role. * Exhibit proficiency with Microsoft Suite (Word, Excel, Outlook). Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: * Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career. Working For You Perks and rewards designed for you: * Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. * Retirement Savings: We will support you as you save for your future. * Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. * Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. * Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. * Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. * Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: * Bring your authentic self to work * Grow and thrive, both personally and professionally * Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $49,126 - $63,800. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Dedicated team builder. * Exceptional ability in implementing multiple assignments. * Outstanding analytical problem-solving skills. * Excellent communications and interpersonal skills. * Flexible and adapt well to changing organizational needs. * Liaison between senior management and staff members. * Proactively resolve escalated customer issues. * Resolve customer service issues. * Provide consumer resolutions in a call center/retail environment. * Inspect furniture returns and exchanges. * Proactively resolve escalated customer service issues. * Execute warranty protection plans. * Able to identify opportunities and find solutions for continuous improvement. * Act as liaison between the customers, repair technicians and delivery teams. * Communicate delivery concerns with the operation management team. * Maintain repair technician vehicle records and product supplies. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette. * Interpersonal skills. * Ability to multi-task. * Strong computer skills. * Proven customer service skills. * Prior supervisory or leadership experience. * Ability to work independently as well as in a team setting. * Experience in a fast-paced environment. * High School Diploma or equivalent. * Flexibility to work a retail schedule that includes nights, weekends, and sale events. Raymour & Flanigan proudly supports a drug free and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. With direction from the Plant Manager, the position manages and will have a strong focus in the administrative functions for production cost analysis, payroll, accounts payable and receivable, and HR monthly financial statements. Position also is customer service, purchasing, shipping, planning, and other plant administrative functions. Primary Responsibilities: * Develop and maintain safety program for administrative employees. Ensure compliance with plant safety rules. * Preparing analyses and reports in accounts payable, accounts receivable, payroll, inventory, month end closing as scheduled or requested on a daily, weekly, and monthly basis. * Seek, create and/or modify programs and reports to improve efficiencies in various administrative tasks. Implement new procedures as required by corporate or division staff. * Prepare, consolidate, and reconcile financial reports for month end closing. Coordinate plant physical inventory. Provide support for cost reduction teams. * Build and maintain productive employee relationships, driving employee satisfaction. Provide direction, training, and development as needed. Provide coaching, counseling, or discipline as needed. Report disciplinary action to Site Manager. Address employee concerns and issues. * Coordinate purchasing, customer service, shipping, and similar functions, as required, to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs. * Drive productivity and quality initiatives through administrative functions as appropriate. * Closing account balances; accounting transactions * Analysis & reporting of cost & production variances * Materials & supplies ordering patterns This position is onsite at our Putnam, CT Plant location. Knowledge & Skills Required: Manufacturing/Supply Chain Knowledge of accounting Payroll Sense of urgency Customer service experience At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits * Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options * 401(k) retirement plan with company match * Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services * Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family * Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance * Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Sign-On Bonus $5,000! Cornerstone Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today. Overview The Practice Leader role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today. Duties/Responsibilities Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc. Understands office KPI metrics and strives to reach goals in place. Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding). Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles. Delegate roles and responsibilities to each team member. Ensures a patient-centric, collaborative culture within the office. Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements. Collaborates with Regional Leader. Required Skills/Abilities Working knowledge of practice management software. Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff. Exhibit outstanding customer service. Education and Experience Minimum experience of 3 - 5 years as a dental office manager/practice leader preferred. Experience in leadership positions, managing and training new and existing employees. Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills. Benefits for Part-Time Employees* PTO, paid holidays, office closure days Dental allowance Uniform allowance, as needed 401(k) Eligibility And Many More! *Benefits subject to change and eligibility Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways. #sdmlo

We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice. To be successful you should exhibit the following traits: Value hard work and be motivated, ambitious and reliable. Appreciate the value of teamwork and the contributions of each team member. Be compassionate and caring in your interactions with both patients and staff. Endeavor to do the right thing in every situation. Responsibilities Include but Not Limited To: Manage all financial aspects of the practice to ensure profitability Manage patient schedules to ensure productivity Manage employee relations in the practice Manage accounts receivables to include patient and insurance Lead weekly and monthly meetings Participate in monthly financial reviews Supervise and appoint staff Take care of marketing and public relations Ensure procedures and policies are adhered to

Job Description The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Description We're looking for a positive, motivated, highly organized Office Manager to join our CareCo Home Care team in Richmond, RI. If you bring great energy, strong communication skills, and a commitment to keeping operations running smoothly, you'll thrive in this role. This is an opportunity to truly make an impact-supporting our clients, assisting our caregivers, and helping our office stay efficient and responsive every day. We value professionalism, compassion, and a strong work ethic, and we're excited to welcome someone who embodies those qualities. CareCo offers competitive pay and benefits, including 401(k), paid time off, and a supportive, mission-driven work environment. Careco Home Care: Our Mission CareCo is a compassionate healthcare services company dedicated to improving the lives of seniors and families through personalized, reliable care. We take pride in combining professionalism with a genuine human touch, ensuring every client feels valued and supported. Our team is collaborative, mission-driven, and passionate about making a real difference every day. Your role as a Scheduler/ Case Manager In this position, you'll act as a key point of coordination within the office. Your responsibilities will include: Organizing schedules and ensuring caregivers are accurately matched with clients Maintaining client records and documentation with accuracy and attention to detail Answering phone calls, assisting families, and responding to inquiries with professionalism and empathy Supporting daily office operations to keep workflows efficient Monitoring client well-being and communicating with caregivers as needed Helping identify operational improvements to enhance the care experience Your role is essential to ensuring both our clients and our caregivers receive the support they need. Would you be a great Scheduler/ Case Manager? Success in this role requires a blend of strong organizational skills and excellent interpersonal abilities. You should be someone who can stay calm under pressure, multitask effectively, and communicate clearly. Key qualities we're looking for: Friendly and welcoming attitude Strong data entry and computer skills Highly organized and detail-oriented Dependable and punctual Solution-oriented and proactive mindset If you enjoy keeping things running smoothly, supporting others, and working in a meaningful, mission-driven environment, you'll excel here. Connect with our team today! If you think this job is a fit for what you are looking for, great! We're excited to meet you! Job Posted by ApplicantPro

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay is $49,126 - $63,800 which may be below your state's minimum wage. Please take this into consideration when applying. Reporting to the Site Operations Manager, the Call Center Supervisor is responsible for the supervision of Call Center Staff. This person will work in collaboration with Operations Management, the Trainers, and Quality Assurance to ensure staff are meeting contract requirements as they relate to call handling, customer service, and accuracy. Qualified candidates will bring forward innovative strategies for continuous operational improvements that result in increased staff productivity, accuracy, and efficiency. Responsibilities Maintaining accountability and responsibility for ensuring unit performance meets service level agreements specified in the contract with the Client. Monitoring staff performance on a daily basis to ensure that all contract requirements and corporate standards are met. Monitoring performance and making recommendations to Operations Manager for operational adjustments. Writing and developing policies and procedures when needed. Serving as a Call Center SME (Service Matter Expert). Evaluating progress toward individual performance objectives and coaching staff on job expectations. Providing staff with timely feedback on performance deficiencies, including coaching and formal disciplinary actions. Independently taking initiative to address deficient areas of staff performance. This includes but is not limited to Productivity, Quality and Attendance. Effectively listening and communicating clearly and precisely to internal clients as well as external clients. Consistently meeting customer's needs. Acting as a liaison with Client and other Business partners to identify and resolve issues and barriers within the process. Assisting with recruitment and training. Ensuring that time sheets are accurately submitted and approved timely to payroll for processing. Requirements Hold a college degree. Have a minimum 2 years call center experience in a supervisory/leadership role. Exhibit proficiency with Microsoft Suite (Word, Excel, Outlook). Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career. Working For You Perks and rewards designed for you: Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. Retirement Savings: We will support you as you save for your future. Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $49,126 - $63,800.

Job Description We're seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We're not just looking for someone to handle the day-to-day - we're looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care. Experience as a Dental Office Manager is required. Responsibilities: General supervision of all other business aspects of the practice, including but not limited to: Run daily reports and perform close of day duties Supervise clinical staff and manage the overall clinic schedule Oversee future treatments and collections of past due accounts Respond to patient, staff and doctor inquiries efficiently Ensure quality dental care and resolve patient issues according to policies and regulations Track new patient calls and referral sources. Assist with practice-building and public relations efforts Recruit, train, and manage office staff to meet operational needs Create staff schedules and ensure performance standards are met Monitor the office budget and oversee supply purchases and operational expenses Handle administrative tasks, including deposits, revenue posting, and payroll. Oversee marketing and promotion campaigns Coordinate with clinical staff on scheduled and unscheduled treatments Write reports and analyze management data Manage insurance claims and patient billing, including follow-ups on overdue accounts Prepare reports on outstanding accounts receivable If you're a natural leader who leads by example - balancing compassion with accountability - and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today! Full-Time Benefits: Health Insurance enrollment on your first day Vacation Time Paid Holidays Paid Sick time Dental and Orthodontic Discounts 401K Retirement Plan Skills: General Practice Benefits: Medical Dental Vision 401k PTO Compensation: $56,000-$67,000/hour

The DME Customer Service Supervisor will oversee the daily operations and ensure the overall success of the Customer Service team in a hospital-based Durable Medical Equipment (DME) company. This role is responsible for managing and improving/maintaining the quality and efficiency of customer service interactions, ensuring that patients, caregivers, and healthcare providers receive exceptional service. The Supervisor will also mentor, train, and support the customer service team, handle patient/employee escalated issues, and collaborate with cross-functional departments to meet operational goals and improve customer satisfaction. Key Responsibilities: Supervise, train, and mentor a team of customer service representatives, ensuring that all team members are equipped with the knowledge and skills needed to deliver high-quality service. Foster a positive and productive work environment focused on collaboration, professionalism, and exceptional customer service. Conduct regular performance evaluations, providing feedback and coaching to team members to support their professional development. Manage team schedules to ensure adequate coverage during peak hours and during special events or promotions. Assist in all customer services department duties and responsibilities as needed. Oversee the resolution of escalated customer inquiries, complaints, or concerns, ensuring timely and effective solutions. Monitor and assess team performance to ensure all service level agreements (SLAs) and key performance indicators (KPIs) are met. Implement and enforce standardized processes for handling customer interactions to ensure consistency and high-quality service. Collaborate with other departments (such as sales, billing, and operations) to resolve complex customer issues and improve the overall customer experience. Assist in streamlining processes, identifying areas for improvement, and implementing new systems or technologies to enhance customer service efficiency and productivity. Ensure that customer data is accurately recorded and maintained within the company s systems. Monitor and report on key metrics such as call volume, response time, customer satisfaction scores, and issue resolution rates. Ensure that customer service operations adhere to company policies, industry regulations, and healthcare standards, particularly in relation to patient privacy (HIPAA and PCI compliance). Review customer service interactions for quality assurance and compliance, providing constructive feedback as needed. Ensure the timely and accurate processing of DME orders, returns, and maintenance requests. Identify trends in customer feedback and collaborate with management to develop strategies for improvement. Participate in training and development programs to stay current on DME product knowledge, customer service techniques, and industry regulations. Qualifications: Education: High school diploma or equivalent required. Bachelor s degree in Business Administration, Healthcare Administration, or a related field preferred. Experience: Minimum of 3-5 years of experience in customer service, with at least 1-2 years of supervisory experience, preferably in a healthcare or DME setting. Experience with Durable Medical Equipment (DME) products and healthcare operations is highly preferred. Strong knowledge of healthcare regulations (e.g., HIPAA) and DME industry practices. Skills: Excellent leadership, communication, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Proficiency with customer service software and Microsoft Office Suite. Ability to analyze and report on key customer service metrics. Physical Requirements: Ability to sit or stand for extended periods. Job Qualifications and Specifications: A High School diploma or equivalent is required. A valid drivers license is also required. Care New England Health System (CNE) and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.