Post job

Team manager jobs in Sonoma, CA

- 793 jobs
All
Team Manager
Team Leader
Project & Team Manager
Customer Engagement Manager
Dental Office Manager
Office Manager
Customer Care Supervisor
Customer Support Manager
  • Critical Care APP Supervisor

    UCSF Health 4.3company rating

    Team manager job in Alameda, CA

    About the Company The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects. About the Role The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health. Responsibilities Administrative Staff Development Education Leadership The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review. Qualifications Min 1 year experience in a supervisor, or leadership role. 4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care. Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers. Demonstrated knowledge of state and national regulatory requirements. Ability to gather clinical information, develop differential diagnoses, and create problem lists independently. Competent to direct patient management and lead care team. Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner. Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development. Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters. Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions. Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies. Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals. Required Skills Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization. Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision. Preferred Skills For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant. Doctorate Degree. Pay range and compensation package The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Equal Opportunity Statement UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
    $47k-67k yearly est. 4d ago
  • Office Manager

    Insight Global

    Team manager job in San Francisco, CA

    Insight Global is looking for an Office Manager for one of our clients in the IT space. This is a 6-month contract-to-hire role. In this role you will be responsible for daily office operations from administrative oversight, finance assistance, and safety compliance to foster a positive workplace experience for all internal employees. This is a contract to hire position located onsite 5 days a week in San Francisco. We are looking for someone who has a passion for creating an impactful workplace experience and a collaborative environment! Must haves: 3-5 years of experience as office coordinator/manager at an enterprise level establishment Prior experience with workplace or property management Strong understanding of work orders and service requests from a facilities perspective Excellent communication and interpersonal skills Day to day: Manage daily office operations from administrative oversight, repair coordination, and vendor management Assist in financial tracking from monitoring office expenses to invoice management Foster a positive work environment that creates the foundation to a healthy work culture Ensure compliance to with all health and safety standards Compensation: $27-$32/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $27-32 hourly 2d ago
  • Data Team Lead

    Incedo Inc. 4.2company rating

    Team manager job in San Rafael, CA

    Job Title Databricks Data Lead Hybrid: 3 days/week onsite at client office in San Rafael, CA Experience Level 8-12 years in data engineering, analytics engineering, or Distributed data systems Role Overview We are seeking a Databricks Data Lead to support the design, implementation, and optimization of cloud-native data platforms built on the Databricks Lakehouse Architecture. This is a hands-on, engineering-driven role requiring deep experience with Apache Spark, Delta Lake, and scalable data pipeline development, combined with early-stage architectural responsibilities. The role involves close onsite collaboration with client stakeholders, translating analytical and operational requirements into robust, high-performance data architectures, while adhering to best practices for data modeling, governance, reliability, and cost efficiency. Key Responsibilities Design, develop, and maintain batch and near-real-time data pipelines using Databricks, PySpark, and Spark SQL Implement Medallion (Bronze/Silver/Gold) Lakehouse architectures, ensuring proper data quality, lineage, and transformation logic across layers Build and manage Delta Lake tables, including schema evolution, ACID transactions, time travel, and optimized data layouts Apply performance optimization techniques such as partitioning strategies, Z-Ordering, caching, broadcast joins, and Spark execution tuning Support dimensional and analytical data modeling for downstream consumption by BI tools and analytics applications Assist in defining data ingestion patterns (batch, incremental loads, CDC, and streaming where applicable) Troubleshoot and resolve pipeline failures, data quality issues, and Spark job performance bottlenecks Collaborate onsite with client data engineers, analysts, and business stakeholders to: Gather technical requirements Review architecture designs Validate implementation approaches Maintain technical documentation covering data flows, transformation logic, table designs, and architectural decisions Contribute to code reviews, CI/CD practices, and version control workflows to ensure maintainable and production-grade solutions Required Skills & Qualifications Strong hands-on experience with Databricks Lakehouse Platform Deep working knowledge of Apache Spark internals, including: Spark SQL DataFrames/Datasets Shuffle behavior and execution plans Advanced Python (PySpark) and SQL development skills Solid understanding of data warehousing concepts, including: Star and snowflake schemas Fact/dimension modeling Analytical vs operational workloads Experience working with cloud data platforms on AWS, Azure, or GCP Practical experience with Delta Lake, including: Merge/upsert patterns Schema enforcement and evolution Data compaction and optimization Proficiency with Git-based version control and collaborative development workflows Strong verbal and written communication skills for client-facing technical discussions Ability and willingness to work onsite 3 days/week in San Rafael, CA Nice-to-Have Skills Exposure to Databricks Unity Catalog, data governance, and access control models Experience with Databricks Workflows, Apache Airflow, or Azure Data Factory for orchestration Familiarity with streaming frameworks (Spark Structured Streaming, Kafka) and/or CDC patterns Understanding of data quality frameworks, validation checks, and observability concepts Experience integrating Databricks with BI tools such as Power BI, Tableau, or Looker Awareness of cost optimization strategies in cloud-based data platforms Prior Lifesciences Domain Experience Education Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Why This Role Hands-on ownership of Databricks Lakehouse implementations in a real-world enterprise environment Direct client-facing exposure with a leading Bay Area organization Opportunity to evolve from senior data engineering into formal data architecture responsibilities Strong growth path toward Senior Databricks Architect / Lead Data Platform Engineer
    $84k-109k yearly est. 4d ago
  • Maintenance Team Lead - Food/CPG ONLY

    Judge Direct Placement

    Team manager job in San Leandro, CA

    Maintenance & Reliability Leadership Lead and develop a high-performing maintenance team, fostering a culture of safety, accountability, and technical excellence. Design and implement reliability-centered maintenance (RCM) strategies to improve asset uptime and reduce unplanned downtime. Oversee preventive, predictive, and condition-based maintenance programs using CMMS and advanced diagnostic tools. Conduct root cause analysis (RCA) and failure mode and effects analysis (FMEA) to address chronic equipment issues. Cross-Functional Continuous Improvement Align maintenance and reliability goals with production, quality, safety, and training objectives. Lead plant-wide initiatives using Lean, TPM, and Six Sigma methodologies to improve overall equipment effectiveness (OEE). Support capital project planning and execution, ensuring reliability and maintainability are integrated. Implementing as well as driving TPM and RCM processes and initiatives OEE and CMMS integrity Strategic scheduling Food/Consumer only A true Maintenance leader - training/plant level speak/onboarding/decision maker who can come in on weekends
    $59k-127k yearly est. 5d ago
  • Retail Team Manager

    Wahid Inc.

    Team manager job in Lafayette, CA

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $83k-158k yearly est. Auto-Apply 60d+ ago
  • Customer Support Manager

    Vori

    Team manager job in San Francisco, CA

    Vori is transforming how independent grocers run their businesses - connecting stores, distributors, and brands to make local retail thrive. Our customers are small business owners who rely on us as a trusted partner, and our support experience is core to that relationship. As we scale rapidly, we're looking for a founding leader to build and level up our Customer Support function for the next phase of growth. The Role We're looking for a Support Manager - a hands-on leader who will build, lead, and scale our Support organization while directly managing frontline interactions during the early stages. You'll be both player and coach: rolling up your sleeves to handle complex customer issues and designing the systems, processes, and metrics that will power a world-class support experience. This role is for someone who thrives in a fast-moving, ambiguous environment - someone excited to define what great support looks like for the independent grocery industry. You'll balance cutting-edge AI-driven efficiency with the human connection that our customers value most. What You'll Do Build the foundation - Establish scalable support workflows, SOPs, and escalation paths that enable rapid, consistent, and high-quality service. Lead & coach - Hire, train, and develop a high-performing team that delivers empathetic, effective support to grocers nationwide. Own metrics - Define and monitor SLAs, CSAT, response times, and key efficiency metrics; use data to continually improve processes. Implement tools - Evaluate and implement tools (especially AI/automation) to drive scale while maintaining the warmth of human support. Design for growth - Build out incident response programs, workforce management, and knowledge systems to support future volume. Be the voice of the customer - Partner cross-functionally with Product, Engineering, and Operations to surface insights and close the loop on customer feedback. Stay flexible - Support a function that operates when our grocers do - including evenings, weekends, and holidays. Who You Are Customer-first operator: You have a track record of delivering exceptional customer experiences and managing complex escalations with care and clarity. Builder at heart: You're excited by blank slates and can design systems that balance structure with agility. Data-driven leader: You know how to use metrics to diagnose, prioritize, and improve. Coach & mentor: You invest in people - guiding team members to grow while maintaining high standards. Adaptable problem-solver: You thrive amid competing priorities and fast change. Tech & process fluent: You're comfortable evaluating CRMs, ticketing tools, and authentication systems, and understand how to use technology (including AI) to scale intelligently. Industry learner: You're eager to become a product and grocery industry expert, understanding our customers' world deeply enough to serve them better. Qualifications 5+ years in Customer Support, Customer Success, or Operations roles, with at least 2 years in a team lead or manager capacity. Proven experience building or scaling support processes in a high-growth or early-stage environment. Experience implementing and optimizing support tooling - strong preference for experience with HubSpot Help Desk Strong written and verbal communication skills, with an ability to communicate across technical and non-technical teams. Flexibility to work rotating shifts (including evenings/weekends/holidays). Grocery or retail tech experience a plus, but not required - curiosity and empathy are musts. Why Join Vori You'll be joining at a pivotal moment - with the chance to build a foundational function from the ground up, shape the customer experience for an entire industry, and grow into a senior leadership role as we scale. If you're a builder, coach, and operator who's energized by both human connection and smart systems design, we'd love to talk.
    $106k-155k yearly est. Auto-Apply 54d ago
  • Manager, Care Team

    Independent Living Systems 4.4company rating

    Team manager job in Santa Rosa, CA

    We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety. Minimum Qualifications: Bachelor's degree in Nursing, Health Administration, or a related field required. Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required. Current nursing license or relevant certification preferred. Requires knowledge of and experience working with community agencies and programs. Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process. Requires strong problem-solving and customer service skills. Must be a CA Resident, and must reside in CA while employed. Current and valid California (CA) Driver's License. Must use personal vehicle and current vehicle registration required. Proof of auto insurance required, must maintain CA minimum insurance coverage. BCLS CPR Certification required. Preferred Qualifications: Master's degree in Social Work, Nursing, Health Administration, or a related field. Experience with electronic health record (EHR) systems. Responsibilities: Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals. Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members. Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management. Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges. Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination. Manage compliance with healthcare regulations, organizational policies, and safety standards. Conduct one on ones, audits and regular team meetings to support professional growth and accountability. Develop and implement training programs to enhance team skills and knowledge. Address patient and staff concerns promptly and effectively to maintain a positive care environment.
    $42k-73k yearly est. Auto-Apply 5d ago
  • Customer Engagement Manager

    Humansignal

    Team manager job in San Francisco, CA

    Job Description The future of AI - whether in training or evaluation, classical ML or agentic workflows - starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities - from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines - powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems - we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement Review, track, and improve operational performance with an obsession for continuous improvement Oversee onboarding and successful implementation for new customer projects Manage the long-term health of customers by identifying and preempting areas of risk or concern Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers Answer questions and address issues related to our platform, APIs, and data services Create an effective feedback loop between frontline operations, product teams, strategy, and customers Collaborate with stakeholders to improve processes for new and existing customers Ideally You'd Have: 4-9 years of total work experience, with experience in consulting or technical program management roles Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm A technical background (education or professional experience with CS, Economics, Statistics, Engineering) A proven track record in B2B client-facing roles and expanding client relationships Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers Excellent cross-functional collaboration skills Outstanding verbal and written communication abilities A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Strong analytical, planning, and process improvement capabilities Experience with SQL and/or other database languages Nice to Haves: Prior experience at an API-driven technology company and/or managing technical customers Experience with data annotation, labeling platforms, or ML operations Understanding of how training data impacts model performance About HumanSignal At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web-they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
    $140k-200k yearly 23d ago
  • Customer Enablement Manager

    Hockeystack

    Team manager job in San Francisco, CA

    HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: Marketing Intelligence - instantly answers questions like “What led to that sudden drop in pipeline?” Account Intelligence - surfaces next-best actions to help reps move target accounts toward conversion Since launching in January 2023, we've come through Y Combinator, raised a $20M Series A led by Bessemer. We're growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win. 🚀 Your Mission As Customer Enablement Manager, you'll own the creation and execution of enablement programs that help customers adopt HockeyStack, maximize value from the platform, and drive change management across their organizations. Sitting at the intersection of Customer Success and Data Analytics, your mission is to ensure customers not only understand how to use HockeyStack, but also how to leverage it strategically in their GTM motions. You'll be responsible for scaling customer education through engaging content, a world-class knowledge base, and impactful training for both customers and internal teams. This is a highly visible role that will shape how we drive adoption, retention, and business outcomes as HockeyStack scales worldwide. 🔧 What You'll Do Create engaging educational content (videos, webinars, decks, knowledge base articles) that helps customers get value from HockeyStack. Build, maintain, and scale our external knowledge base to ensure accuracy, accessibility, and strategic alignment with customer needs. Partner with Customer Success Managers and Data Analysts to deliver training that combines platform education with actionable GTM insights. Lead live training sessions for both customers and internal GTM teams to drive confidence and adoption. Design and execute scalable enablement programs that improve retention, adoption, and change management across our customer base. Collaborate cross-functionally with Product, Marketing, and Success to support feature launches 🧬 What We're Looking For Ownership-first mindset - you take initiative, move fast, and figure things out Thrive in early-stage, high-urgency environments where speed and impact matter Curious, self-aware, and feedback-driven - you bring energy, not ego See this role as a defining chapter - not a stepping stone or side quest 3-6 years of customer enablement or education experience in high-growth B2B SaaS. Strong background with data platforms, analytics, or MarTech/GTM tools. GTM or marketing experience with an understanding of how revenue teams operate. Proven ability to create educational content (video, decks, written guides) and instructional design expertise. Excellent facilitation and communication skills to train both customers and internal stakeholders. Highly organized, detail-oriented, and able to manage multiple initiatives in a fast-paced environment. A self-starter who thrives in high-growth settings. ✨ Why Join Now? We're at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You'll be joining a company with real traction, rapid growth, and meaningful backing-where every person still shapes the outcome. This isn't just a job. It's a chance to build something category-defining with people who care deeply about doing it right. We're building a high-performing, in-person culture at our San Francisco HQ, where the team collaborates shoulder-to-shoulder five days a week. The on target earnings range for this role is $120,000 to $180,000 USD, adjusted for location and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
    $120k-180k yearly Auto-Apply 34d ago
  • Resy Team Manager, Partner Success

    American Express 4.8company rating

    Team manager job in San Francisco, CA

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Resy is looking to add a Partner Success Manager to the Partner Success team. The primary functions of the Manager, Partner Success role are to ensure we provide and deliver value for our partners, to propel market stability and growth for the business, and to empower and support the professional development of our teams. Managers coach and course correct as necessary to ensure that each member of the RS team is executing at a high level. Actionable consultancy and advisement to both internal stakeholders and our partners encourages engagement and adoption across markets. Managers maintain strong lines of communication and visibility with our in-market representation and offer guidance on strategy in nurturing a proactive & targeted engagement model and advocacy across our book of business. This helps sustain and propel the company mission of securing the best restaurants in our most strategic markets, and ensures that our Customer Success mission remains on track to raise the standard of hospitality through retention, voice of the customer, and value-add efforts. Managers balance their time between market strategy, their own professional development, and deepening their contributions to the business unit through knowledge share, cross-functional collaborations, and process evolution. Balancing the business needs will require excellent time management, a deep understanding of operations and business assessment, an analytical perspective, and exceptional communication skills. The Manager needs to engage with executive-level stakeholders and to be competent in producing actionable deliverables in a proactive manner, both internally and externally - managing down, across, and up. Managers drive the development of talent through ensuring individuals have clear goals with a defined path to attainment, and the provision of consistent and timely feedback. This will also include management of performance issues. These high levels of communication will allow the Manager to showcase their deep understanding of data analysis and to position themselves as a thought leader for our teams and our business unit. Managers are a reliable resource to their team and work closely with cross-functional stakeholders across the organization, particularly with the Revenue, Sales, Product, Data, Access, Enablement, and Marketing teams. **_This posting is a for a United States position. Candidates are required to reside in Los Angeles, CA, or San Francisco, CA, are expected to travel into focus cities ~10% of the time and should expect to be partner-facing_** **_._** **WHAT YOU'LL DO :** + Display competency on presenting at an executive level, both internally and externally + Coach team performance vs. individual performance + Effectively advocate needs to key stakeholders + Nurture advocacy with our restaurant partners and drive value-add opportunities to their businesses + Self-Assessment: + Evaluating personal skills and abilities + Prioritizing and balancing + ~30% of time on day-to-day responsibilities and projects + ~60% on team development + ~10% on partner, product, or market escalations + Cross-functional Collaboration: + Execute upon cross-departmental campaigns, initiatives, or projects: Marketing, Sales, Product, Finance, Support, Enablement, and Leadership + Understand and advocate for the Customer Journey within cross-functional teams and its relationship to various CS activities + Maintain deep knowledge of partner value-add opportunities and use-cases, including familiarity with the product roadmap and release schedules + Identify and overcome objections that reinforce a true partnership + Facilitate de-escalations, negotiations, and management of partner relationships across multiple cities and an array of product offerings **WHO YOU ARE :** + 1 year as a Sr. Partner Success Manager with minimum 9 months of exceeding goals; or 1 year as a top performing Manager on cross-functional Resy team; or 2 years operational hospitality or CS management experience + Proven competency with presenting written and verbal communications, retention, and negotiations + Demonstrated excellence in thought leadership and as the voice of the customer + Exceptional organization, communication, and time-management are critical to this role + Proficiency with data analysis tools and assessments required (i.e. Looker, Tableau, Excel) + Expertise with Salesforce, MS Office Suite, iOS, Atlassian a huge plus **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Marketing **Primary Location:** US-California-Los Angeles **Other Locations:** US-California-San Francisco **Schedule** Full-time **Req ID:** 25018651
    $89.3k-150.3k yearly 9d ago
  • Project Manager, Video Team

    Wevote

    Team manager job in Oakland, CA

    Volunteer: Project Manager, Video Team - This is a remote role (within the US) Join the WeVote Movement WeVote has an open volunteering position for a Project Manager, Video Team (2-3 hours per week) who wants to use their existing skills and learn new skills while helping strengthen American Democracy. About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee. WeVote is a movement of over 60 passionate volunteers (starting with the founders) who are building open-source mobile technologies that touch and mobilize millions of voters on Election Day. We observe that many voters are busy, distracted, and impatient. We have a goal of providing a complete voting experience in 8 minutes, including the download of our app ("WeVote Ballot Guide, @WeVote"). More information is at ****************** See Twitter @WeVote. We are a 100% volunteer and remote organization. What You'll Do Help schedule and run Video team meetings ~twice a month and attend some of the weekly Social Media team meetings. Assist with the overall video roadmap and objectives for the Video team by creating goals that align with the Marketing Strategy and Social Media Playbook. Assist in creating a schedule for social media releases. Facilitate communication within the team, and with other WeVote teams: Social Media, Community Outreach, Marketing Strategy, Recruiting. Provide brief reports in meetings and via email about the status of key video projects. Help video producers identify and schedule remotely captured video interviews with other WeVote staff, WeVote partners, and any other interviewee subjects for ongoing video projects. Follow up with video producers & contributors as deadlines approach, adjust schedules, and communicate changes. Who you are: Must haves. An interest in and familiarity with video for social media, including TikTok, Instagram, and YouTube. You want to help build and grow WeVote's video team. At least 2-3 hours each week during our core team hours M-F 9 a.m. - 6 p.m. You are committed to strengthening American Democracy. You are striving for personal excellence. A willingness to work with and support other volunteers You are currently located in the US and can work one or two hours that overlap with US PT per week. Not Required, But Nice To Have. Help schedule social posts created by your teammates
    $116k-170k yearly est. Auto-Apply 60d+ ago
  • Project Manager, Design Team

    Alfatech

    Team manager job in San Francisco, CA

    About Us At AlfaTech we believe in more than just engineering solutions; we believe in promoting a culture of agility, collaboration, and inclusion. As a leading consulting engineering firm, we provide thoughtful engineering design that is technologically forward thinking, innovative, and environmentally conscious, ensuring that our contribution to our built environment is flexible, sustainable, and lasting across all the market segments we serve. If you're driven by a passion for engineering, innovation, and making a difference, if you thrive on challenges and adapt quickly to change, and if you are looking to be part of a dynamic team of empowered, smart, energized, professionals, then AlfaTech is the place for you. Job Summary As the Design Team Project Manager, you will provide a very high level of technical leadership and direction to the project team to ensure successful completion of projects. The candidate will represent the firm in all interactions with clients, contractors, and other project team members. In this role, you will oversee the complete design project team in the design of the building, including in-house mechanical, electrical plumbing, and technology systems, as well as sub-consultant team members such as architects, structural and civil engineers. This is a senior-level position that requires a self-motivated individual with strong organizational, communication, and leadership skills. The successful candidate will be highly analytical, possess exceptional problem-solving skills, can multi-task, work independently, and as a productive and engaged team member in a fast-paced environment. This candidate will be required to report to our San Jose or San Francisco office on a hybrid basis. Core Responsibilities Coordinate project designs, evaluations, and studies. Quality control review of designs prepared by others. Lead project team in design change management. Coordinate and assemble overall design team proposals, including estimating in-house engineering. Manage contract administration, scheduling, and costing. Establish project budgets and schedules. Track project timelines, expenditures, and project deliverables and report to client and AlfaTech Management. Orchestrate and lead project kick-off meetings, coordination meetings, and design review meetings for the project team. Manage tasks as required to ensure that work is completed on time and within budget. Communicate directly with clients and act as the primary point of contact for AlfaTech. Coordinate, support, and communicate with colleagues across disciplines. Lead interactions with local municipalities and with contractor teams for permitting and construction activities. Monitor and manage the project contracted responsibilities to ensure services provided agree with contracted services and prepare additional service requests if needed. Maintain client relationships through prompt response to needs and questions, initiating contact when information is needed, or delays are imminent. Staff oversight and mentoring. Capable of working in the field on a construction site. Arrange construction site walkthroughs and lead project team meetings. Ensure that the client's specified performance criteria are met. Other duties as assigned. This is meant to summarize the role's responsibilities and provide some information and structure. At AlfaTech we encourage our staff to think outside the box and explore opportunities beyond the confines of ones stated responsibilities to bring new thoughts, ideas and innovations to our company. Ideal Candidate Demonstrated experience as a self-directed, pro-active, and highly motivated team leader. Detail-orientated with high levels of Math accuracy. Good problem solving and decision-making skills, and the ability to meet deadlines. Strong interpersonal and customer service skills and demonstrated ability to communicate with internal and external business partners. Solid knowledge of codes, standards, and construction/engineering processes. Proclivity for catching the error and enacting appropriate changes. Proficiency with Microsoft Office Suite, Adobe Acrobat, Revit, AutoCAD, Bluebeam, SharePoint, and Procore. Professional Engineer (PE) License or Architectural (AIA) License preferred. Project Management Professional (PMP) Certification preferred. LEED Accreditation and/or WELL Certification preferred. Data Center experience preferred. Essential Requirements Superior interpersonal communication skills. Superior written communication skills. Experience working on large-scale design and construction projects. Experience working on highly technical design and construction projects such as Mission Critical, Cleanroom, or Manufacturing projects. Minimum of ten to fifteen years of direct experience working with an architectural firm or consulting engineering firm. 5 years of experience managing a team of multiple building design disciplines Bachelor's degree in engineering or architecture or equivalent combination of work experience and relevant education. Salary Range This is a hybrid role. It is anticipated that the working days in the office will be done at our San Francisco or San Jose, CA offices. The expected salary range for candidates who will work in San Francisco, CA is $130,000 - $165,000. The final offer to our new team member will be dependent on several factors that may include but are not limited to the length, breadth, and depth of experience within the job and the industry, education, etc. ATCE is a multi-state employer, and this salary range may not reflect positions that work in other states This candidate will be required to report to our San Jose or San Francisco office on a hybrid basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $130k-165k yearly 60d+ ago
  • Team Manager

    Panera, Flynn Group

    Team manager job in Santa Rosa, CA

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Team Manager Compensation Range: $23.50 - $25.00 per hour Competitive wages, Flexible work schedules, Meal discounts, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $23.5-25 hourly 60d+ ago
  • Dental Office Manager

    A-Team Dental Staffing L.L.C

    Team manager job in Novato, CA

    Join a Professional and Establish Office Do you enjoy leading a team to success? Do you consider yourself a NATURAL BORN LEADER? We have an IMMEDIATE GOLDEN opportunity in the wonderful city of Novato. This is a smaller and intimate PPO /Fee for Service Practice that delivers high quality care to their patients. The ideal Office Manager would have an understanding of the different treatment provided in dentistry as well as implants and prosthetics as this is what the practice owner specializes in. What this practice is needing is someone who is reliable, professional and understands how to communicate staff to ensure that ALL Daily requirements are completed and patients are satisfied, basically go above and beyond. This practice considers themselves to display the following business culture: Innovative Outcome Oriented People Oriented Team Oriented Detail Oriented If you are familiar with managing an office that structures themselves around these business cultures and understand the dynamics of how to manage a successful dental practice, we strongly encourage you to apply. COVID -19 MEASURES: Hand Sanitizer Stations Disposable Gowns Mask Air Purifiers RequirementsRequirements High School Diploma Minimum 5 years of experience as an Office Manager Previous Dental Assisting Experience is preferred but not required Software and Insurance Experience: PPO / Fee for Service (UCR) Dentrix Acend Byrdeye Office Hours Monday - Thursday 8:00am - 5:00pm Wednesday 9:00 -6:00pm Benefits PTO Dental 401K Holiday Pay
    $50k-73k yearly est. 60d+ ago
  • Manager, Care Team

    Independent Living Systems 4.4company rating

    Team manager job in Vallejo, CA

    We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety. Minimum Qualifications: Bachelor's degree in Nursing, Health Administration, or a related field required. Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required. Current nursing license or relevant certification preferred. Requires knowledge of and experience working with community agencies and programs. Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process. Requires strong problem-solving and customer service skills. Must be a CA Resident, and must reside in CA while employed. Current and valid California (CA) Driver's License. Must use personal vehicle and current vehicle registration required. Proof of auto insurance required, must maintain CA minimum insurance coverage. BCLS CPR Certification required. Preferred Qualifications: Master's degree in Social Work, Nursing, Health Administration, or a related field. Experience with electronic health record (EHR) systems. Responsibilities: Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals. Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members. Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management. Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges. Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination. Manage compliance with healthcare regulations, organizational policies, and safety standards. Conduct one on ones, audits and regular team meetings to support professional growth and accountability. Develop and implement training programs to enhance team skills and knowledge. Address patient and staff concerns promptly and effectively to maintain a positive care environment.
    $42k-72k yearly est. Auto-Apply 5d ago
  • Resy Team Manager, Partner Success

    American Express 4.8company rating

    Team manager job in San Francisco, CA

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Resy is looking to add a Partner Success Manager to the Partner Success team. The primary functions of the Manager, Partner Success role are to ensure we provide and deliver value for our partners, to propel market stability and growth for the business, and to empower and support the professional development of our teams. Managers coach and course correct as necessary to ensure that each member of the RS team is executing at a high level. Actionable consultancy and advisement to both internal stakeholders and our partners encourages engagement and adoption across markets. Managers maintain strong lines of communication and visibility with our in-market representation and offer guidance on strategy in nurturing a proactive & targeted engagement model and advocacy across our book of business. This helps sustain and propel the company mission of securing the best restaurants in our most strategic markets, and ensures that our Customer Success mission remains on track to raise the standard of hospitality through retention, voice of the customer, and value-add efforts. Managers balance their time between market strategy, their own professional development, and deepening their contributions to the business unit through knowledge share, cross-functional collaborations, and process evolution. Balancing the business needs will require excellent time management, a deep understanding of operations and business assessment, an analytical perspective, and exceptional communication skills. The Manager needs to engage with executive-level stakeholders and to be competent in producing actionable deliverables in a proactive manner, both internally and externally - managing down, across, and up. Managers drive the development of talent through ensuring individuals have clear goals with a defined path to attainment, and the provision of consistent and timely feedback. This will also include management of performance issues. These high levels of communication will allow the Manager to showcase their deep understanding of data analysis and to position themselves as a thought leader for our teams and our business unit. Managers are a reliable resource to their team and work closely with cross-functional stakeholders across the organization, particularly with the Revenue, Sales, Product, Data, Access, Enablement, and Marketing teams. This posting is a for a United States position. Candidates are required to reside in Los Angeles, CA, or San Francisco, CA, are expected to travel into focus cities ~10% of the time and should expect to be partner-facing. WHAT YOU'LL DO : * Display competency on presenting at an executive level, both internally and externally * Coach team performance vs. individual performance * Effectively advocate needs to key stakeholders * Nurture advocacy with our restaurant partners and drive value-add opportunities to their businesses * Self-Assessment: * Evaluating personal skills and abilities * Prioritizing and balancing * ~30% of time on day-to-day responsibilities and projects * ~60% on team development * ~10% on partner, product, or market escalations * Cross-functional Collaboration: * Execute upon cross-departmental campaigns, initiatives, or projects: Marketing, Sales, Product, Finance, Support, Enablement, and Leadership * Understand and advocate for the Customer Journey within cross-functional teams and its relationship to various CS activities * Maintain deep knowledge of partner value-add opportunities and use-cases, including familiarity with the product roadmap and release schedules * Identify and overcome objections that reinforce a true partnership * Facilitate de-escalations, negotiations, and management of partner relationships across multiple cities and an array of product offerings WHO YOU ARE : * 1+ year as a Sr. Partner Success Manager with minimum 9 months of exceeding goals; or 1+ year as a top performing Manager on cross-functional Resy team; or 2+ years operational hospitality or CS management experience * Proven competency with presenting written and verbal communications, retention, and negotiations * Demonstrated excellence in thought leadership and as the voice of the customer * Exceptional organization, communication, and time-management are critical to this role * Proficiency with data analysis tools and assessments required (i.e. Looker, Tableau, Excel) * Expertise with Salesforce, MS Office Suite, iOS, Atlassian a huge plus Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $89.3k-150.3k yearly 7d ago
  • Team Manager

    Panera, Flynn Group

    Team manager job in Fairfield, CA

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Team Manager Compensation Range: $23.50 - $25.00 per hour Competitive wages, Flexible work schedules, Meal discounts, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $23.5-25 hourly 60d+ ago
  • Dental Office Manager

    A-Team Dental Staffing L.L.C

    Team manager job in Santa Rosa, CA

    JOIN A FAMILY NOT A TEAM Are you a natural born leader who has a passion for Dentistry and serving your community? The ideal Office Manager will be able to join this growing family oriented Dental Practice and create an atmosphere that will be positive, well organized and productive to maintain the practice goals. You will be responsible for managing the schedule to ensure that patients and the team are running on time, assist with treatment planning, generate claims for the billing department to finalize and submit, review posted checks from the billing department to ensure accuracy, assist with Human Resource task, able to adhere to office policies and procedure and hold employees accountable. If you truly enjoy the Dental Industry and impact perfecting smiles to instill confidence in those in the community, look no further and submit your resume TODAY! CULTURE OF PRACTICE: Innovative Outcome Oriented People Oriented Team Oriented COVID -19 MEASURES: Face Shields Hand Sanitizer Stations Sneeze Guards at Desk Locations Requirements High School Diploma 1 -2 Years Experience as an Office Manager in an office Previous Dental Assisting Experience preferred but not required FAMILUAR WITH SOFTWARE PROGRAMS: Open Dental Weave FAMILUAR WITH INSURANCES: PPO Denti -Cal Benefits Dental Holiday Pay Bonus Structure 401K
    $50k-73k yearly est. 60d+ ago
  • Manager, Care Team

    Independent Living Systems 4.4company rating

    Team manager job in Daly City, CA

    We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety. Minimum Qualifications: Bachelor's degree in Nursing, Health Administration, or a related field required. Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required. Current nursing license or relevant certification preferred. Requires knowledge of and experience working with community agencies and programs. Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process. Requires strong problem-solving and customer service skills. Must be a CA Resident, and must reside in CA while employed. Current and valid California (CA) Driver's License. Must use personal vehicle and current vehicle registration required. Proof of auto insurance required, must maintain CA minimum insurance coverage. BCLS CPR Certification required. Preferred Qualifications: Master's degree in Social Work, Nursing, Health Administration, or a related field. Experience with electronic health record (EHR) systems. Responsibilities: Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals. Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members. Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management. Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges. Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination. Manage compliance with healthcare regulations, organizational policies, and safety standards. Conduct one on ones, audits and regular team meetings to support professional growth and accountability. Develop and implement training programs to enhance team skills and knowledge. Address patient and staff concerns promptly and effectively to maintain a positive care environment.
    $42k-73k yearly est. Auto-Apply 4d ago
  • Team Manager

    Panera, Flynn Group

    Team manager job in Novato, CA

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Team Manager Compensation Range: $23.50 - $25.00 per hour Competitive wages, Flexible work schedules, Meal discounts, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $23.5-25 hourly 60d+ ago

Learn more about team manager jobs

How much does a team manager earn in Sonoma, CA?

The average team manager in Sonoma, CA earns between $62,000 and $213,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Sonoma, CA

$116,000

What are the biggest employers of Team Managers in Sonoma, CA?

The biggest employers of Team Managers in Sonoma, CA are:
  1. Independent Living Systems
  2. Panera, Flynn Group
Job type you want
Full Time
Part Time
Internship
Temporary