Team manager jobs in South Laurel, MD

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! How this role contributes to the Y's mission: As a Y Enrichment Specialist, you will lead children and teens and engage them in positive, fun and enriching activities that support healthy youth development. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As an Enrichment Specialist, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap. This work is right for you if you have: • An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit • Some prior experience leading school age youth • The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates • An ability to be flexible and work at multiple locations All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.

At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer Experience (CX) Manager is the heartbeat of how our guests feel after their CYM experience. You'll lead the systems, tools, processes, feedback loops, and team that protect and elevate our guest experience across all shops. This role blends hospitality, operations, service design, communication, and problem-solving - helping us scale without losing the magic that makes CYM, uniquely CYM. You'll directly interact with guests to solve any issues that may arise, manage our part-time Guest Experience Rep, own our guest feedback program (CER, surveys, sentiment), create new ways to celebrate and collaborate with the Carb Crew, and ensure that every guest touchpoint ladders up to a consistent, joyful, gold-standard experience. This role lives at the intersection of Marketing, Ops, People, and Tech…and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees part-time customer experience coordinators. Company Core Values & Expectations: Vibrant - You are abundantly happy, fun, passionate, playful, and kind Integrity - You are honest, caring, real, and always strive to do the right thing and take pride in what you do Belonging - You will work as a team to make people feel welcome Energy - You are active, proactive, and work hard to make things happen Seize the Moment - You make the most of every guest opportunity by saying yes and by trying new things, and by being original As a CYM team member, you'll make an impact by: Creating extraordinary moments for our team members Contributing to our business with your ideas and feedback Supporting and lifting up our communities and neighborhoods Being yourself and making genuine relationships with team members Your responsibilities will be: Own the end-to-end guest feedback ecosystem (emails, tickets, CER, sentiment trends, service recovery). Translate guest data into actionable weekly, monthly, and quarterly insights and partner with Ops to close gaps. Build and roll out CX SOPs, playbooks, scripts, and hospitality standards across all shops. Maintain and manage Tattle dashboards + reporting to track trends and improve visibility for Ops, Leadership, and Carb Crew. Ensure the CYM voice, tone, and hospitality style come through across all guest-facing communication channels. Write and refine scripts for guest responses, social DMs, crisis communications, and escalations. Collaborate with Marketing on shop signage, service messaging, digital ordering clarity, and brand standards. Lead CX innovation: new tools, technologies, ticketing systems, automations, and proactive service solutions. Own quarterly deep-dives on service experience opportunities and recommendations. Collaborate with People and Ops Teams to build recognition programs, competitions, and incentives that celebrate shops delivering top-tier experiences. Support new shop openings with training, soft-opening planning, and consistent CX readiness. Manage and support the Guest Experience Rep; coach toward speed, empathy, tone, and resolution excellence. Work closely with Ops leaders to ensure consistency in training, service recovery, and execution across all regions. Partner with People and Training teams on training materials, onboarding touchpoints, and celebrations for high-performing teams. You'll be a great addition to the CYM team if you are: A hospitality-obsessed human who believes great service is a superpower. Have 4-6+ years in customer experience, guest relations, or hospitality leadership role - ideally in fast-growing fast/casual restaurant groups or high-touch retail. A strong communicator with impeccable writing skills and an ear for tone. Data-literate: comfortable reading trends and turning them into actionable solutions. Calm under pressure, solution-oriented, and able to navigate escalations with tact and empathy. A cross-functional collaborator who loves solving messy guest challenges and building structure where it doesn't exist. Passionate about CYM food, stories, vibrations, and brand ethos. Adept at working cross-functionally and flexing between execution and big-picture thinking Comfortable in a fast-moving, startup-style environment. Physical Requirements: The physical demands for this position are seeing, hearing, speaking, reaching, occasionally lifting up to 50 pounds, sitting, standing, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. You'll love working at CYM because: Competitive base salary of $80,000/year plus bonus opportunity Exciting opportunities for growth and development! With CYM's continued expansion, this role offers a strong foundation to grow your leadership skills and take the next step in your career. Great people, real support, and incredible VIBES. We're focused on a positive, people-first culture where everyone feels they belong and they're supported. You'll find a team that's welcoming, celebrates wins together, and most importantly, keeps things fun every day! Great benefits (our team agrees!) Health, dental, and vision insurance (for full-time staff averaging 30+ hours/week), 4% employer match 401k, paid vacation, and paid parental leave, Employee Assistance Program, free Call Your Mother staff meals, free fitness and wellness classes, free English/Spanish classes and DuoLingo reimbursement, team building activities, and more. We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.

Veteran-Owned Firm Seeking a Red Team Operator (Computer Exploitation) for an Onsite role in Fort Belvoir, VA My name is Stephen Hrutka, and I am the owner of a Veteran-Owned management consulting firm in Washington, DC, focused on Technical/Cleared Recruiting for the DoD and IC. HRUCKUS helps other Veteran-Owned businesses recruit for positions across the VA, SBA, HHS, DARPA, and other cutting-edge R&D related defense agencies. We seek to fill a Red Team Operator (Computer Exploitation) position in Fort Belvoir, VA. The ideal candidate is a DMV resident who holds an active TS/SCI clearance, an IAT Level III certification, and at least eight years of experience in systems engineering and administration. A Master's degree in computer science or a related discipline, as well as OSCP or GPEN certifications, are a plus. If you're interested, I'd be glad to provide more details about the role and further discuss your qualifications. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: In support of a premier intelligence operations agency, we are seeking a Computer Exploitation Engineer with experience in offensive (Red Team) penetration testing. Qualified Red Team Operators will have experience with cyber exploitation techniques involving initial access, execution, persistence, privilege escalation, defense evasion, credential access, lateral movement, collection, exfiltration, command and control, and device hacking. Operators will apply advanced consulting skills and extensive technical expertise for threat analysis, vulnerability assessments, and persistent penetration testing cyber campaigns. A successful Computer Exploitation Engineer will be capable of working without considerable direction, as well as mentor and supervise team members, as needed. Key Responsibilities: Assess physical security and Operations Security factors as they relate to information assurance and force protection through attempting to gain physical access to secure facilities Assess new technologies, software applications, and devices relevant to Information Operations Coordinate, facilitate, and develop training materials and products in accordance with Government-provided guidelines Support Computer Network Security and Exploitation tasks: Assess computer network defense and information assurance in support of customer organizations Provide vulnerability assessments in support of off-site systems, network architecture, policy and procedure, applications, and system integrity reviews Assist with development and maintenance of Red Team Detachment assessment methods, tools, and techniques Perform code review, protocol and input fuzzing in order to find vulnerabilities Perform analysis of disassembled code when source code is unavailable Develop exploits based on identified vulnerabilities Recommend fixes and mitigation for identified vulnerabilities Create and maintain adversary emulation tool sets and development Develop and deliver technical reports and executive summaries of Red Team missions Document tools, techniques, processes, and procedures Required Qualifications: 8+ years of experience with systems engineering and administration BA or BS degree required Current U.S. Government Top Secret Clearance w/ SCI and a CI-Polygraph eligibility; applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information DoD 8570 Information Assurance Technical - Level III certification Additional Qualifications: Possession of excellent verbal and written communication skills Self-starter requiring limited direction and supervision Experience supporting IC or DoD customers Ability to work with high-level government and military officials and brief senior customer personnel Ability to organize and prioritize numerous customer requests in a fast-paced, deadline-driven environment MS degree in Computer Science or related discipline preferred Offensive Security Professional Certification (OSCP) preferred Global Privacy Enforcement Network (GPEN) preferred Details: Job Title: Red Team Operator - Computer Exploitation Engineer Location: Fort Belvoir, VA 22060 Clearance Requirement: Active Top-Secret Clearance w/ SCI and a CI-Polygraph eligibility Assignment Type: Full-time, Onsite Salary Range: $135,000 to $145,000 per year with benefits: Competitive salary for well-qualified applicants Relocation assistance available for highly qualified candidates 401(k) plan Annual performance bonus Certification and advanced degree attainment bonuses Student Loan / Tuition reimbursement Health Care Insurance (medical, dental, vision) Up to four weeks of paid vacation 11 Federal Holidays, and 3 Floating Holidays Team bonding events

Are you a seasoned leader with a passion for litigation technology and a knack for strategic problem-solving? We're seeking a dynamic Senior Litigation Technology Manager to spearhead the delivery of cutting-edge litigation support services across our firm. This pivotal role offers the chance to influence firm-wide discovery practices, collaborate with talented legal professionals, and leverage the latest in legal tech solutions to drive efficiency and excellence. What You'll Bring: A bachelor's degree; advanced degree in Information Management, Computer Science, or a Juris Doctor is a plus. At least 7 years of experience in litigation technology, including a minimum of 3 years in a leadership role within an AMLAW 100/200 firm or comparable legal environment. Deep expertise in litigation support workflows, e-discovery protocols, and trial technology tools. Proficiency with industry-standard litigation support platforms, relational databases, and data manipulation techniques. Knowledge of analytics, AI-assisted review (TAR), and emerging legal tech innovations. Exceptional ability to communicate complex technical concepts clearly to diverse audiences, from attorneys to senior leadership. Proven leadership skills in managing teams and projects in high-pressure, deadline-driven environments. A strategic mindset with sound judgment, cost-conscious decision-making, and a commitment to continuous improvement. Nice to Have: Familiarity with trial presentation tools and emerging AI-driven review platforms. Experience managing vendor relationships related to electronic data collection, processing, and review. Prior work in cross-office or international legal settings. Preferred Education and Experience: Bachelor's degree required; advanced degrees preferred. 7+ years of litigation technology experience, including leadership in a busy law firm setting. Hands-on experience with e-discovery platforms, document repositories, and trial support technologies. Other Requirements: Willingness to work extended hours and travel occasionally for inter-office collaboration. Demonstrated ability to mentor team members and foster a collaborative, client-centric culture. Step into a leadership role where your technological expertise will make a tangible impact. If you're ready to drive innovation, lead a talented team, and work within a dynamic legal environment, we encourage you to apply today and take the next step in your legal tech career!

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. Hires, trains, coaches, counsels, and evaluates the performance of direct reports Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures Facilitates and participates in staff training Participates in staff meetings and clinical conferences Supports quality and risk management to meet call center target metrics Ensures complete and accurate documentation in case management system (CMS) Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Ability to obtain a Public Trust clearance

DUTIES AND RESPONSIBILITIES Lead and manage the records management team, assigning workflow and special projects to ensure timely completion of client-prioritized tasks Oversee team performance through goal tracking, mentorship, conflict resolution, and conducting regular performance evaluations Collaborate with Program Management to provide team updates, recommend process improvements, and resolve operational challenges Demonstrate expertise in the full records management lifecycle, from creation to disposition or archival transfer to the National Archives (NARA) Assist Department of the Navy (DON) commands in achieving compliance with federal and DON records management policies, including file plan creation, disposition scheduling, and record transfer or disposal Review and validate (or rebut, with justification) National Archives and Records Administration (NARA) findings on disposition-eligible collections to support the annual transfer of DON records to NARA II. Support the DON's transition to digital government by addressing legacy file conversions and implementing DON and NARA electronic records management (ERM) policies and systems Develop, maintain, and submit required reports, Standard Operating Procedures (SOPs), and other deliverables in compliance with applicable laws, regulations, and directives Prepare and deliver presentations, including training sessions, program briefings, and project summaries Support additional records and information management initiatives and ad hoc client requests as required QUALIFICATIONS AND REQUIREMENTS Minimum of five years' experience supporting Federal executive agencies, the Department of Defense (DoD), and/or the Department of the Navy (DON) in records management functions, directives, and instructions Proven experience managing teams, projects, and client relationships Strong knowledge of the Code of Federal Regulations (CFR), Federal Records Act, NARA regulations, and related federal records management guidance Exceptional written and oral communication skills; demonstrated leadership, organizational, and analytical abilities; and strong attention to detail Ability to manage multiple priorities and adapt to evolving work processes Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Experience administering, customizing, and using Microsoft SharePoint as a records repository Desired but not required: Experience with Navy ERMS platforms (e.g., M365, TRACKER, Content Manager). Professional Records Management certification such as Certified Records Manager (CRM), Certified Records Analyst (CRA), Information Governance Professional (IGP), or Certified Information Professional (CIP). Project Management certification such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM)

Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

Job Description: Operations Manager Reports To: Executive Director Position Type: Full-Time, Permanent About Us The World Federation of Direct Selling Associations (WFDSA) is a global trade association with a bold mission: to strengthen our industry's voice on the world stage, foster meaningful international collaboration, and shape policies that drive innovation and growth for our members worldwide. We work with everyone from CEOs to policy leaders and our 50-plus Direct Selling Associations around the world to power a $170 billion industry driven by over 100 million independent entrepreneurs, about 70% of whom are women, to develop and uphold the highest ethical standards for operations, advocate for our industry and support the growth of direct selling in key markets. As part of our small but ambitious team, the Operations Manager will play a central role in shaping how our organization runs and grows. This is an exciting opportunity to work in a collaborative, entrepreneurial environment where every day brings new challenges and the chance to make a tangible difference. The role spans operations, bookkeeping, HR support, executive assistance, and project management, providing a broad view of the organization, direct relationships with senior executives, and daily opportunities to influence its success. We're looking for someone who thrives in a fast-paced, start-up environment and is eager to grow alongside us. Key Responsibilities Operational Support Maintain internal systems, documents, and processes to support efficient day-to-day operations. Assist in vendor management, contract tracking, and procurement activities. Bookkeeping & Finance Maintain accurate financial records, including tracking expenses, processing payments, and managing invoices. Support monthly reconciliations, budget monitoring, and financial reporting. Coordinate with external accountants for audits and year-end reporting. Human Resources Support Assist with employee onboarding, offboarding, and maintaining up-to-date personnel records. Support administration of benefits, leave tracking, and compliance with HR policies. Executive Assistance Provide daily administrative support to the Executive Director. Manage calendars, schedule meetings, coordinate travel, and prepare meeting materials. Draft and format correspondence, presentations, and reports. Other duties as assigned, including event support for our World Congress. Project Management Help plan, coordinate, and track progress on special projects and organizational initiatives. Collaborate with internal and external stakeholders to meet deadlines and deliverables. Microsoft Office Proficiency Use Excel for data tracking, financial analysis, and reporting. Develop and format professional PowerPoint presentations. Create and manage documents, communications, and scheduling via Word and Outlook. Required Qualifications Bachelor's degree in business administration, operations, or a related field. 3-5 years of relevant experience in accounting / budgeting, operations, administration, and project coordination. Proven ability to handle bookkeeping and basic financial functions. Strong skills in Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook. Experience supporting and interacting with senior leadership or executives. Excellent organizational, multitasking, and communication skills. Ability to work independently, handle confidential information, and meet deadlines. Comfortable working in a remote, multicultural, and fast-paced environment. Preferred Qualifications Experience working in a trade association or membership-based organization. Familiarity with global operations or international stakeholder coordination. Exposure to HR functions and best practices in a small to mid-sized organization. Language fluency: please indicate in your cover letter the languages in which you have demonstrated/proven fluency in speaking, writing and reading in a business or professional environment besides English. Additional Information Competitive salary and benefits package. Professional development opportunities. Collaborative team culture with flexibility and respect for work-life balance. Location: Based in Washington, D.C.; remote candidates will be considered. Some travel may be required. How to Apply Please submit your resume and a cover letter outlining your qualifications and interest in the role to the link specified. Only qualified candidates will be contacted. Thank you for your interest.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio´n (Spanish) *:** *Airbus Commercial* * is looking for an * FTZ Operations Manager * to join our team in ** Mobile, AL.** The FTZ Operations Manager is a strategic leader responsible for overseeing all aspects of Foreign Trade Zone operations. This includes ensuring absolute compliance with U.S. Customs and Border Protection (CBP) regulations and driving operational excellence to maximize duty savings and supply chain efficiency. The manager will serve as the primary subject matter expert, guiding operational teams, collaborating with cross-functional departments, and maintaining a robust compliance program. **Your Working Environment:** Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. *How We Care for You:** * Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) * * Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. * * Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. * * Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. * *Your Challenges:** *Primary Responsibilities: ** Compliance and regulatory management: 25%* Serve as the primary liaison with CBP, the FTZ Board, and other regulatory agencies. Ensure all FTZ activities, including admissions, exports, and zone-to-zone transfers, are fully compliant with federal regulations. Develop, implement, and maintain the FTZ Operator's Manual, Standard Operating Procedures (SOPs), and internal controls. Conduct regular internal audits and manage external compliance assessments conducted by CBP. Operational leadership and process optimization: 30%* Manage the day-to-day FTZ operations, overseeing a team of FTZ coordinators and inventory control specialists. Drive continuous improvement initiatives, applying lean principles to enhance efficiency, reduce costs, and optimize the supply chain. Collaborate with key stakeholders in logistics, warehousing, procurement, and finance to support seamless FTZ operations. Oversee the freight payment process and work to optimize carrier performance and reduce transportation costs. Inventory and systems management: 25%* Oversee the FTZ inventory control and record-keeping systems with a strong emphasis on 100% accuracy. Utilize FTZ software applications such as Integration Point (now Thomson Reuters ONESOURCE Global Trade) to process admissions, reconciliations, and reporting. Troubleshoot and resolve complex inventory and logistics issues related to FTZ administration & operations. Training and development: 10%* Develop and deliver FTZ training programs to operational staff and internal stakeholders to ensure compliance and increase functional knowledge. Mentor and lead the FTZ team, fostering a culture of compliance and continuous improvement. Reporting and analysis: 10%* Prepare and submit required reports to CBP and the FTZ Board in a timely and accurate manner. Track and report on FTZ cost savings and operational performance to senior leadership. Lead analysis for expanding FTZ utilization. *Your Boarding Pass:** Required Bachelor's degree in Logistics, Supply Chain Management, Business, Industrial Engineering, or a related field. 10 years of progressive experience in FTZ operations and U.S. customs compliance. Demonstrated experience using Integration Point or Once Source software *Licensure/Certifications:** *Highly preferred:** Licensed Customs Broker (LCB) Certified Customs Specialist (CCS) Accredited Zone Specialist (AZS) Certified Zone Specialist (CZS) *Travel Required: ** 20% Domestic and International *Citizenship:** Authorized to work in US *Physical Requirements:** **Onsite or remote: 60% ** **Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.** **Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. ** **Speaking: able to speak in conversations and meetings, deliver information and participate in communications. ** **Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment** **Sitting: able to sit for long periods of time in meetings, working on the computer. ** **Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.** **Standing: able to stand for discussions in offices or on production floor. ** **Travel: able to travel independently and at short notice.** **Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.** Take your career to a new level and apply online now! * A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. * This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Airbus Americas, Inc. *Employment Type:* US - Direct Hire *Experience Level:* Professional *Remote Type:* Flexible *Job Family:* Financial Expertise ------ Job Posting End Date: 01.12.2026 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

Total Compensation: $16.00-$25.00 per hour which includes hourly rate, tips and performance-based monthly incentives! CDL is NOT required. ACTIVE + VALID DRIVER'S LICENSE IS REQUIRED. VALID NON-CLASS C AND DOT MEDICAL CARD IS A PLUS PART TIME + FULL TIME OPPORTUNITIES SCHEDULE: MON-SUN FLEXIBLE DAYS/HOURS ON-THE-SPOT JOB OFFERS; WE'RE HIRING IMMEDIATELY! FULL-TIME, PART-TIME, SUMMER, SEASONAL, COLLEGE AND TEMPORARY POSITIONS AVAILABLE WHAT YOU'LL GET: Competitive Compensation + GREAT TIPS!! On the spot offers!Weekly new hire orientations mean you can start quickly if desired! Flexible schedules!Full-time, part-time or weekends only available. Hands-on training!We believe in providing you skills, knowledge, and experience that will ensure your success. Our founders started as movers! Career advancement opportunities! There is no other place early in their career that people with little experience can work to build a resume like College Hunks Hauling Junk and Moving! Give back -We give back to the community by donating two meals to U.S. Hunger for every job we complete. We have donated over 4 MILLION meals! An experience to remember through building leaders in a fun, safe and winning team! WHAT YOU'LL DO: Provide friendly, positive and stress free moving or hauling experience to all customers Safely move, pack, and unpack customer belongings Be on time. Be friendly. Be safe. Lead by example. Always be branding. WHO WE'RE LOOKING FOR: Endurance to lift and carry heavy items (50 lbs. or more) while climbing stairs, balancing, and walking. Positive outlook and willingness to work hard Must be willing to submit a background check Eligible to work in the United States Reliable transportation to and from work Valid/Active Driver's License Each CHHJ location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Client Service Team Lead to join us. Duties and Responsibilities: Personnel for a Client Services Team Lead, Executive Support Services Lead, and Client Service Asset Management Lead. The core requirements include: ITIL v 4 Foundation and Intermediate certification Strong organizational and project management skills to handle complex asset lifecycle tasks. Excellent verbal and written communication to collaborate with technical and non-technical stakeholders. Ability to analyze data to identify trends, optimize spending, and report on asset status. Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel. Educational background: A Bachelor's degree in Information Technology, Business Administration, or a related field is often required. Qualifications Education and Years of Experience: A minimum of 10 years experience performing IT hardware asset management functions and responsibilities in a large enterprise. Strong understanding of IT asset lifecycle management and software license management is crucial. Ability to quickly resolve unexpected IT challenges. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Customer Engagement Manager Clearance: Minimum Secret clearance with ability to obtain TS/SCI Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You'll Do: The Customer Engagement Manager is responsible for managing service levels, building customer relationships, and ensuring that user-centric design principles are integrated into service delivery. This role emphasizes proactive engagement with customers to understand requirements, assess satisfaction, and improve service performance while aligning with organizational and contractual goals. Responsibilities will include but are not limited to: Manage and develop service levels in accordance with contract/Task Order (TO) requirements. Engage with customers to capture requirements, measure satisfaction, and ensure delivery aligns with expectations. Incorporate human-centered/user-centered design principles into service delivery and improvement efforts. Track, monitor, and report on service performance metrics. Collaborate with stakeholders to ensure compliance with RFQ requirements and to enhance customer-facing services. Drive innovation in service management, ensuring alignment with organizational goals and customer needs. Provide guidance and leadership in establishing new service levels as needed. What You'll Need: Experience engaging customers to determine requirements as well as gauging customer satisfaction. Experience incorporating human-centered/user-centered design into programs of similar size and scope. ITIL Certification Secret Clearance with ability to obtain a TS/SCI Set Yourself Apart With: Demonstrated experience implementing and tracking performance of services and processes incorporating user-centered/human-centered design principles. Experience transitioning from single-variable metrics to customer-facing multi-dimensional metrics. Experience managing established service levels and developing new service levels on a contract with a large Government agency. Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas.

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SUMMARY DESCRIPTION: Envisioneering, Inc. is seeking an experienced Alterations and Installation Team (AIT) Project Manager to direct and support installation efforts across multiple U.S. Navy platforms. This position directly supports the Naval Research Lab, Office of Naval Research, NAVSEA Integrated Warfare Systems programs, and other government organizations. Installation Management Lead, plan, and execute multiple simultaneous shipboard system installations. Interpret and apply mechanical and electrical technical drawings. Conduct ship checks and perform system installations onboard U.S. Navy ships. Manage travel to multiple locations to support installation efforts. Coordination & Communication Collaborate with technical teams across Navy Science and Technology (S&T) programs and initiatives. Partner with project leads to ensure all Navy installation requirements are met. Coordinate with outside organizations, Navy ship crews, and planning yards. Communicate effectively across Navy chains of command. Schedule and facilitate meetings for installation activities and teams. Documentation & Compliance Prepare, track, and manage all required installation paperwork. Ensure proper execution of planning yard documentation. Draft and oversee Statements of Work (SOWs) for Alterations Installation Team (AIT) contractors. Note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Requirements Minimum Skills/Qualifications: Active DoD Secret Clearance required at date of hire. Seven (7) years of experience in installing Permanent, Non-Permanent Change (NPC) and prototype systems on US Navy Platforms. Recent experience (last 5 years) working with platform planning yards (DDG & CVN preferred). Knowledge of the Navy Modernization Process (NMP). DEMONSTRATED EXPERIENCE in the following areas: Working with Platform Planning Yards in generating and reviewing Ship Installation Drawings. Ship Change Document (SCD) process, including Technical Data Package (TDP) development and Technical Assessment Team (TAT) review. Background in one of the following areas: Nuclear-trained or technical Limited Duty Officer (LDO) Chief Warrant Officer (CWO) Technical-rated Chief Petty Officer (CPO), Senior Chief Petty Officer (SCPO), or Master Chief Petty Officer (MCPO). Naval service technical rating. Experience with ship maintenance in roles such as PMT OIC, IMF LPO, or Division Officer. Proficiency with Microsoft Office Suite for documentation and reporting. desired additional qualifications: Supervising Alterations Installation Team (AIT) contracted companies. Regional Maintenance and Modernization Coordination Office (RMMCO) check in process for Non-Permanent Change (NPC) installations. Coordinating with Government On-Site Installation Coordinators (OSICs) for prototype and NPC installations. Drafting Statements of Work (SOW) for contracted companies. TRAVEL: 30-40% (Approximate) EDUCATION: Requisite military experience and training. Bachelor's degree in related field (optional). SALARY RANGE: $100,000.00 - $150,000.00 BENEFITS: Envisioneering, Inc. offers a stable work environment, a competitive salary, and a comprehensive benefits package including 401k, Medical/Dental/Vision, FSA, Short Term, Long Term, AD&D and Life insurance, (employer paid), voluntary life, Tuition Reimbursement, Paid Leave, Holidays and much more. AS A CONDITION OF EMPLOYMENT: You must pass a drug and pre-employment screening. U.S. Citizenship Required. *A Department of Defense (DoD) Secret security clearance is at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Please confirm in your cover letter or resume.

Major Function The Project Manager & Team Coordinator plays a key role in keeping the Communications team organized, efficient, and effective. This position supports both day-to-day operations and long-term priorities-including managing projects and processes, coordinating schedules, writing and editing materials, and helping to plan and execute events. The ideal candidate is proactive, detail-oriented, and thrives in a collaborative, fast-paced environment. Key Responsibilities Manages and tracks communication related projects, events, and tasks. Coordinates and maintains calendars for Communications team members including the editorial calendar and project management dashboards. Monitors deadlines, follows up on delegated tasks, and provides appropriate reminders. Conducts research, supports grantee communications and requests, updates editorial calendar and the website as needed, and manages and organizes assets such as photos and videos. Supports internal communications efforts. Works with Communications colleagues and the broader staff to plan meetings and ensure effective information exchange across the organization. With the Chief Communications Officer, schedules meetings and ensures meeting agendas and materials are prepared and distributed promptly. Oversees production timelines for videos, photography, or digital storytelling projects. Manages media lists and press tracking, supporting PR outreach and monitoring coverage as needed. Supports social media planning, ensuring alignment with broader campaigns, and messaging priorities. Supports events management, including logistics (e.g., meeting room bookings, AV-IT support, catering, etc.) and agenda planning, interacts directly with attendees. May include coordination of off-site meetings, conferences, larger convenings, and other events and travel arrangements as applicable. Assists in preparing for meetings and engagements. Ensures that Communications team members are fully briefed and prepared for internal and external sessions. May attend meetings to document, as appropriate, critical commitments and follow through required. Ensure prompt follow-up on all activities. Maintains strong relationships with colleagues across the organization to facilitate effective communications and timely responses in any situation, notably with the Executive Office and Programs Team. Plans, organizes, and implements team projects, tracking progress and updates in Asana. Ensure collaboration and coordination with colleagues across the organization. Reviews and processes payments for credit card transactions, expense reports, and invoices as needed. Performs other duties as assigned. Education and Experience A bachelor's degree in communications, journalism, or a related field or equivalent work experience is required. Three or more years of demonstrated experience managing projects and supporting the work of a team is also required. Project management and Asana certifications are a plus. Skills and Abilities Detail-oriented and skillful project manager who takes projects from ideation to execution. Motivated self-starter who thrives in fast paced environment with multiple deadlines. Strong team-oriented mindset willing to collaborate and be flexible to get the job done. Demonstrates initiative, strong critical thinking skills; operates with good judgment and discretion. Superb organization and follow-through skills. Excellent writing, editing, proofing, and grammar skills. Able to work well independently and proactively; demonstrates good judgment. Strong verbal communication skills. Excellent interpersonal skills requiring the courtesy, tact, and diplomacy necessary to effectively communicate with a variety of stakeholders. Solid research skills. Proficient in IT programs and tools such as Microsoft Office suite, especially Word, Excel, and Power Point, as well as SharePoint, Teams, Zoom and other collaboration platforms. Familiarity with project management and planning tools. Ability to work with staff across levels and build relationships with a diverse set of stakeholders. Committed to building and strengthening a culture of inclusion within and across teams. Physical Requirements and Working Conditions Prolonged periods of sitting at a desk and working on a computer. Some travel may be required. May require extended hours for urgent issues or to meet established deadlines. This position is based in Washington, D.C. Salary Range: $100,000 - $ 122,000 This is a paid position. Bezos Earth Fund is an equal opportunity employer and complies with all federal, state, and local laws concerning employment discrimination. The Earth Fund recognizes diversity as an asset essential to accomplishing its work. We actively welcome all qualified applicants from a wide range of backgrounds and will not discriminate on the basis of race, color, age, sex, gender identity or expression, genetic information, sexual orientation, religion, marital status, national origin, ethnicity, disability, military/veteran status, compensation history or any other basis prohibited by law.

**Responsibilities & Qualifications** **RESPONSIBILITIES** **Platform Strategy & Architecture** + Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. + Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). + Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. + Ensure platform designs meet federal security, compliance, and performance requirements. **Team Leadership - Development & Administration** + Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). + Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. + Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. + Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. **Platform Administration & Operations** + Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. + Ensure adherence to change management, configuration management, and release management processes. + Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. + Monitor platform performance, availability, and capacity; drive remediation and optimization activities. **Custom Application Development & O&M** + Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. + Ensure custom applications follow coding standards, security guidelines, and platform best practices. + Oversee defect management, enhancements, and technical debt remediation for custom apps. + Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. **Project & Program Management** + Lead ServiceNow implementation and enhancement projects from initiation through close-out. + Develop and manage project plans, schedules, scope, budget, risks, and dependencies. + Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). + Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. + Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. **Requirements & Stakeholder Management** + Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. + Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. + Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. + Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. **Governance, Compliance & Security** + Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). + Support ATO-related documentation, assessments, and continuous monitoring activities. + Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. + Support policy, process, and SOP development for platform usage and change management. **Delivery & Quality Assurance** + Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. + Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. + Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. + Drive continuous improvement, backlog prioritization, and release planning. **Operations & Platform Management** + Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. + Work closely with operations teams to ensure platform stability, availability, and scalability. + Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. + Maintain documentation including architecture diagrams, data flows, and configuration standards. **REQUIRED QUALIFICATIONS** + Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). + 10+ years of experience in IT project management and/or solution delivery. + 6+ years of hands-on experience working with ServiceNow in an enterprise environment. + 4+ years in a technical architecture or lead role on the ServiceNow platform. + 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. **Technical Skills** + Strong understanding of ServiceNow architecture, data model, and core platform capabilities. + Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). + Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). + Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). + Experience with CI/CD pipelines, update sets, and ServiceNow release management. + Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. **Project Management & Methodologies** + Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. + Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. + Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. **Federal & Compliance** + Experience working in a U.S. federal government or public sector environment. + Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). + Ability to work within change control, configuration management, and governance board **PREFERRED QUALIFICATIONS** **Certifications - ServiceNow & Technical** + ServiceNow Certified System Administrator (CSA). + One or more advanced ServiceNow certifications, such as: + Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. + Certified Technical Architect or equivalent advanced certifications. + ITIL Foundation or higher (ITIL 4 preferred). + PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). **Deeper Federal & Security Experience** + Experience supporting systems through the federal ATO process. + Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. + Experience in multi-tenant or shared services environments serving multiple bureaus/offices. **Advanced Platform & Integration Skills** + Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. + Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). + Experience with reporting/dashboards, performance analytics, and data visualization for leadership. + Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). **Leadership & Business** + Experience leading cross-functional teams including federal staff, contractors, and vendor resources. + Background in business case development, ROI analysis, and roadmap prioritization. + Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. **Overview** We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Candidates must reside in one of our approved hiring states within the United States. + Type of environment: Remote + Noise level: (Low, Medium, High) + Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 10% **List of Approved States:** AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** US Citizenship NOAA Public Trust Eligible **WAGE INFORMATION** Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin \#LI-Remote (turn font to white) **Job Locations** _US_ **ID** _2025-8680_ **Category** _Information Technology_ **Type** _Regular Full-Time_

Full-time Description Now Hiring: Dental Office Manager - Clinton Dental Group Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations. This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice. Position Overview: Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings) Location: In-person at Clinton Dental Group, MD Compensation: Competitive salary based on experience + performance-based bonus What We Offer: Competitive salary based on experience Monthly performance bonus based on office KPIs Health, dental, and vision insurance Company-paid life insurance Paid certifications (e.g., CPR, OSHA) and professional development Paid time off, sick days, and 10 paid holidays after 90 days 401(k) with company match A collaborative, people-first culture with room to grow Requirements What You'll Do: Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development Ensure compliance with OSHA, HIPAA, and company protocols Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care Serve as the communication hub between staff, doctors, and Underbite leadership Monitor supply inventory and ensure cost controls are in place Create and review weekly KPIs and action plans to drive continuous improvement Ideal Candidate: 3+ years of dental or healthcare office management experience (DSO or multi-provider office preferred) Strong leadership and communication skills Proficient in managing KPIs, payroll, insurance, and scheduling Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace Passion for delivering excellent patient care through organized and empowered teams Detail-oriented and solutions-focused Why Underbite Dental Management? We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow. Underbite Dental Management is proud to be an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating an environment where all employees can thrive. Salary Description $68,000 Annually

The Role: Dental Dreams in Reisterstown, MD seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.