Team manager jobs in Waverly, MI

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Lean & Six Sigma Team Manager, BlueOval Battery Park Michigan
Ford Motor Company 4.7
Team manager job in Marshall, MI
At BlueOval Battery Park Michigan, you will... * use your entrepreneurial skills and team mindset to come up with data-driven solutions * build and lead an agile team to deliver the advanced technology that drives the future * create a culture of trust, encourage diversity of thought and foster leadership in others * be part of the historic transformation of the automotive industry. Ford's legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we're not just assembling battery systems; we're leading a transformation. As a key member of our start-up team, you'll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere. What you'll do... * Key leader in driving operational excellence through the integration of Lean principles, Six Sigma methodologies, and the Ford Production System (FPS). * Responsible for shaping a culture of continuous improvement, providing strategic leadership on high-impact initiatives, and ensuring sustainable implementation of FPS standards across all levels of the organization. * Chair of Local FPS Governance and Single Point of Contact to Global FPS. * Plays a pivotal role in aligning plant performance with global Ford standards. PS Deployment & Governance * Champion the Ford Production System (FPS) within plant operations, embedding it into daily management, standard work, and leadership behaviors. * Chair the local FPS Governance Council, ensuring effective implementation, sustainment, and advancement of FPS maturity. * Serve as the primary liaison with the Global FPS Team, promoting standardization, sharing of best practices, and feedback for system improvements. * Support closure of identified gaps in Lean Maturity Model assessments and oversee action plans for plant-wide improvement Lean Strategy & Execution * Implement and lead Ford North America's Lean strategy across manufacturing operations. * Deploy key Lean tools such as Kaizen, 5S, Value Stream Mapping, Visual Management, and 8 Waste * elimination to drive measurable results. * Mentor Plant Leadership, Team Leaders, and frontline teams on embedding Lean principles into daily operations. * Promote a culture of continuous improvement and accountability through system audits, follow-ups, and coaching. Six Sigma Program Leadership * Guide and support Black Belts and Green Belts in executing Six Sigma projects using the DMAIC framework. * Teach Six Sigma Black Belt and Green Belt courses, providing rigorous training and preparing candidates for certification. * Liaise with other business units to share Six Sigma best practices and standardize methodology across plants. * Ensure project effectiveness through coaching, reviews, and sustainability tracking of results. Mentorship & Capability Building * Mentor Plant Leadership, Black Belts, Green Belts, and Continuous Improvement Specialists on structured problem solving and advanced analytics. * Manage and develop CI team members to lead impactful Kaizen and Lean Six Sigma initiatives. * Instruct teams on FPS Standards, CI Routines, and Waste Identification, developing long-term internal capability. * Actively support problem-solving activities at Ford facilities and key supplier sites, applying advanced Lean Six Sigma principles. Strategic Projects & Change Enablement * Lead strategic, cross-functional projects aligned with quality, safety, productivity, and cost-reduction targets. * Support change management efforts, ensuring new practices and improvements are institutionalized through standard work and visual controls. * Implement plant-wide continuous improvement strategies and sustainability models, driving long-term cultural transformation. What you'll do... * Key leader in driving operational excellence through the integration of Lean principles, Six Sigma methodologies, and the Ford Production System (FPS). * Responsible for shaping a culture of continuous improvement, providing strategic leadership on high-impact initiatives, and ensuring sustainable implementation of FPS standards across all levels of the organization. * Chair of Local FPS Governance and Single Point of Contact to Global FPS. * Plays a pivotal role in aligning plant performance with global Ford standards. PS Deployment & Governance * Champion the Ford Production System (FPS) within plant operations, embedding it into daily management, standard work, and leadership behaviors. * Chair the local FPS Governance Council, ensuring effective implementation, sustainment, and advancement of FPS maturity. * Serve as the primary liaison with the Global FPS Team, promoting standardization, sharing of best practices, and feedback for system improvements. * Support closure of identified gaps in Lean Maturity Model assessments and oversee action plans for plant-wide improvement Lean Strategy & Execution * Implement and lead Ford North America's Lean strategy across manufacturing operations. * Deploy key Lean tools such as Kaizen, 5S, Value Stream Mapping, Visual Management, and 8 Waste * elimination to drive measurable results. * Mentor Plant Leadership, Team Leaders, and frontline teams on embedding Lean principles into daily operations. * Promote a culture of continuous improvement and accountability through system audits, follow-ups, and coaching. Six Sigma Program Leadership * Guide and support Black Belts and Green Belts in executing Six Sigma projects using the DMAIC framework. * Teach Six Sigma Black Belt and Green Belt courses, providing rigorous training and preparing candidates for certification. * Liaise with other business units to share Six Sigma best practices and standardize methodology across plants. * Ensure project effectiveness through coaching, reviews, and sustainability tracking of results. Mentorship & Capability Building * Mentor Plant Leadership, Black Belts, Green Belts, and Continuous Improvement Specialists on structured problem solving and advanced analytics. * Manage and develop CI team members to lead impactful Kaizen and Lean Six Sigma initiatives. * Instruct teams on FPS Standards, CI Routines, and Waste Identification, developing long-term internal capability. * Actively support problem-solving activities at Ford facilities and key supplier sites, applying advanced Lean Six Sigma principles. Strategic Projects & Change Enablement * Lead strategic, cross-functional projects aligned with quality, safety, productivity, and cost-reduction targets. * Support change management efforts, ensuring new practices and improvements are institutionalized through standard work and visual controls. * Implement plant-wide continuous improvement strategies and sustainability models, driving long-term cultural transformation.
$89k-119k yearly est. Auto-Apply 18d ago
Team Manager, Engineering Pack, BlueOval Battery Park Michigan
Ford Global
Team manager job in Marshall, MI
At BlueOval Battery Park Michigan, you will... • use your entrepreneurial skills and team mindset to come up with data-driven solutions • build and lead an agile team to deliver the advanced technology that drives the future • create a culture of trust, encourage diversity of thought and foster leadership in others • be part of the historic transformation of the automotive industry. Candidates must possess full flexibility and a readiness to consistently work across all established standard, operating, and rotational shift schedules, encompassing day, night, weekend, and holiday shifts. You'll have... Bachelor of Science in Engineering, Electrical, Mechanical, Industrial or other 5+ years' experience in maintenance/ engineering management in production facility 2+ years of experience in assembly manufacturing processes 2+ years of experience applying Lean Manufacturing principles Microsoft Office/ 365 Expertise (Word/Excel/Outlook) Even better, you may have... Master's degree in engineering, Electrical, Mechanical, Industrial or other 1+ years of experience in Battery Pack manufacturing application processes 2+yr Knowledge with Fanuc Robot systems 2+ years of experience with Siemens PLCs 2+ Knowledge of constraint management principles 2+ Safety and Quality experience preferred. 2+ Knowledge with SAP Enterprise Asset Management System software Six Sigma certification You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to the BlueOval Battery Park Michigan facility, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, and prescription drug coverage • Flexible family care days, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time Visa sponsorship is not available for this position. Candidates for positions must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is a salary grade 6. For more information on salary and benefits, click here: ***************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Onsite #LI-LW1 What you'll do... • Lead Project Development Writing and process of collecting and evaluating data in sound business cases. • Coach, Counsel and Teach the team's Engineers & GSR's to handle and lead process improvement and capital investment projects. • Coordinate the resources and activities of ME organization to meet the production schedule within budgetary limitations and time constraints. • Participates in production scheduling, staffing, procurement and maintenance of equipment, quality control, inventory control, and the coordination of production activities with those of other departments. • Analyzes the plant's personnel and capital resources to select the best ways of meeting the production quota. • Monitors the production run to make sure that it stays on schedule and correct any problems that may arise. • Promotes and ensure constant improvement in the ME organization toward the common goal of improving product quality, plant competitiveness and total cost structure. • Ensures department complies with government/industry standards. • Coordinate the resources and activities required to ensure problem free start-up. • Facilitate start-up / shift to shift meetings. • Evaluate and deliver FTPM measurable. • Promote and support Small Teamwork Groups • Champion constraint analysis and coordinate activities to eliminate the bottlenecks. • Ensure deliverables are aligned with VIM Action Matrix, 5-year plan, JPH Package • Establish the goal of maximizing equipment effectiveness to improve productivity. • Review/approve PM activities. • Address department Health and Safety concerns • Review department safety measurables & coordinate improvement activities • Drive Safety, Quality. Cost, Delivery, Morale, Environment • Manage to budgets. Excellent leadership and interpersonal skills • Ability to interact with all employees in the organization. Strong communication and problem-solving skills Demonstrated ability to work as a team. • Strong negotiation and persuasion skills • Demonstrated ability to lead, empower and develop employees. • Demonstrated conflict management skills. • Strong analytical, problem solving, and organization skills. • Ability to work closely and successfully with others in order to deliver results. • Successful candidate must be able to demonstrate leadership in ONE FORD (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills
$59k-115k yearly est. Auto-Apply 20d ago
Care Team Manager
Elara Caring
Team manager job in Jackson, MI
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : FULL TIME 8-5 UP TO 50K ARBOR NORTH MICHIGAN You take pride in your ability to help people, in any environment, and that perfectly aligns with our culture. Our Care Team Managers are truly valued, and essential, in providing the best care to each patient, every day. At Elara Caring, all our team members play an integral role in shaping the future of healthcare. Being a part of something this great, starts by carrying out our mission every day through your true calling: supporting an amazing team of compassionate and dedicated healthcare providers. Delivering the right care, at the right time, in the right place is the mission that inspires Elara Caring, and that starts with the right people . Currently, we serve over 65,000 patients nationwide, with constant opportunities to have a significant influence in the lives of our patients and their families. This means you have countless ways to make a difference in your role as Coordination Team Lead by helping your team to reach their full potential. To continue to be an industry pioneer delivering unparalleled care, we need Care Team Managers with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? You'll work in a collaborative environment You'll be rewarded with a unique opportunity, working with elite team of healthcare professionals Outstanding compensation package Comprehensive onboarding and mentorship Opportunities for advancement Medical, dental, and vision benefits, 401K match and paid time off for full-time staff What is Required? High School Diploma or GED 3 years of experience in the home care industry, or fast-paced office environment 2 years of coordinating, and management experience is preferred Knowledge of Medicare and Medicaid, home health care benefits, policies and procedures Excellent computer and communication skills, with ability to work in fast-paced environment Reliable transportation to perform job responsibilities You will report to the Branch Director, Alternative Branch Director, or Regional Branch Director. This is not a comprehensive list of all job responsibilities ; a full will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #ElaraGA We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
$60k-116k yearly est. Auto-Apply 53d ago
Manager Customer Experience
The Hertz Corporation 4.3
Team manager job in Lansing, MI
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
$100k yearly 60d+ ago
Customer Service Manager - State Farm Agent Team Member
Katie Pikkarainen-State Farm Agent
Team manager job in Williamston, MI
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$35k-66k yearly est. 26d ago
Seasonal Customer Service Supervisor
ASM Research, An Accenture Federal Services Company
Team manager job in Lansing, MI
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$30k-45k yearly est. 25d ago
Cookie Baker and Customer Service Night Shift
Crumbl Cookies
Team manager job in Brighton, MI
This is for the night shift with typical hours 6pm-12am, but we're flexible! Monday-Thursday expect to close at 11pm. Friday and Saturday close at midnight. This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
$30k-45k yearly est. 60d+ ago
Office Manager
Eye Care Partners 4.6
Team manager job in Haslett, MI
An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$45k-54k yearly est. Auto-Apply 12d ago
Client Service Supervisor
Help at Home
Team manager job in Battle Creek, MI
Help at Home is hiring a Client Service Supervisor! This is a hybrid role with 4 days in-office, 1 day work from home per week. The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. Essential Duties/Responsibilities: * Maintain elements of the assigned clients' files, and all related paperwork. * Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. * Assigns homecare aides based on the client's overall needs and Plan of Care. * Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. * Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. * Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. * Prepares and submits routine departmental reports as required. * Records and maintains accurate documentation of the client's condition and overall service. * Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. * Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. * Provides education and coaching on changes to a client's Plan of Care. * Maintains positive working relationships with clients, homecare aides and referral sources. * Ensures compliance with local, state and federal laws as well as with Company policies and procedures. * Performs other related duties as assigned. This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. Education and Experience: * At least 18 years of age. * High school diploma or GED required. Bachelor's degree preferred. * Current PPD, or Chest x-ray if applicable. * Medicaid, Waiver, or Home Healthcare experience preferred. * Other requirements pursuant to state or local rules as applicable. Required Skills and Abilities: * Excellent organizational skills; ability to multitask and manage multiple responsibilities. * Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. * Strong problem-solving skills; ability to deal with conflict in a professional manner. * Ability to multitask and manage multiple responsibilities. * Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. * Basic computer literacy and typing skills. * Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Travel Requirements: * Regular travel on a daily or weekly basis required, even in inclement weather. Physical Requirements: * Ability to move, transport, or position up to 50 pounds. * Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. * Ability to communicate effectively and clearly with others to exchange information. Data Security and Privacy Statement: At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
$45k-71k yearly est. 40d ago
Call Center Representative- Team lead
Specialty Eye Institute
Team manager job in Jackson, MI
Job DescriptionDescriptionKey Objectives: Being a leader of the call center. Presenting a positive presence, assisting agents in providing an exceptional patient experience. Develop training initiatives to improve call center's efficiency and productivity levels. Review call center activities to identify additional areas of improvement. Scheduling accurately Providing special attention to patient's needs. Providing excellent customer service. Represent MVP in a positive and professional manner Schedule: Monday-Friday 8:00am-5:00PM What you will be doing Responsibilities include: Oversee daily operations of Patient Communications Department Assist with Team meetings and completion of meeting notes. Assure appropriate staffing for day to day operations by overseeing the manual time off calendar. Train and support call center associates. In addition, maintain the Dept Training Manual. Participate on cross-functional teams to ensure agents are trained on multiple tasks. Address training initiatives that directly impact call center agent retention and patient satisfaction. Manage the patient contact process for reschedules, inclusive of patients who are unresponsive to reminders. Ability to schedule and convert patients appropriately for Specialty Eye Institute centers. Contacts patients who may have not responded to their reminder cards and be assertive to ensure the appointment will be rescheduled (telemarketing) Typing and distributing weekly doctor schedules to all medical/surgical offices and staff Assisting with Doctor templates changes to assure maximization of schedules Sending information packets, mass mailing to all patients and/or offices when requested Oversee Nextiva Call Center Dashboard Complete all month end reports for Director of Communications Perform various other duties as requested by the Director of Communications What you know MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: Education: High School diploma required - minimum Experience: Two to four years' experience in related sales. Proficient in Microsoft Word, Excel and Power Point Interpersonal skills necessary to effectively interact with staff, doctors, customers, and the public Ability to communicate effectively, both in writing and verbally Ability to handle multiple tasks effectively and meet deadlines Must have strong organizational skills and the ability to work independently, cooperatively, and have excellent professional judgment What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture
$35k-46k yearly est. 13d ago
Office Manager/Scheduler
Catholic Charities of Ingham, Eaton, & Clinton Counties
Team manager job in Lansing, MI
Job Summary At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays an essential role in advancing our mission to serve vulnerable individuals and families with compassion and dignity. As part of our team, you will contribute to a wide range of services aimed at fostering hope, healing, and empowerment within the communities we serve. The Children's Home Office Manager & Scheduler supports the mission of Catholic Charities by ensuring the smooth, efficient, and compassionate operation of the Children's Home Program. This position provides administrative leadership, oversees daily office functions, and manages the complex scheduling needs of staff, clients, caregivers, and program services. The Office Manager & Scheduler is a key organizational hub, maintaining accurate records, supporting program compliance, facilitating communication, and ensuring a welcoming, trauma-informed environment for children and families. Key Responsibilities Office Management & Administrative Support Oversee daily operations of the Children's Home office, ensuring an organized, safe, and professional environment. Serve as the primary point of contact for program inquiries from caregivers, caseworkers, foster families, community partners, and staff. Maintain office supplies, equipment, and inventories; coordinate maintenance and facility needs as required. Support program leadership with administrative tasks, correspondence, meeting coordination, and documentation. Ensure confidential and timely handling of sensitive client and program information, following agency, state, and federal privacy regulations. Other duties as assigned Scheduling & Program Coordination Manage all scheduling for Children's Home services, including staff appointments, client visits, supervised visitation rooms, transportation, and specialized program activities. Coordinate staff calendars, ensuring adequate coverage for visits, intakes, assessments, and scheduled family engagements. Communicate scheduling updates and changes promptly to staff, families, and community partners. Troubleshoot schedule conflicts or gaps and proactively propose solutions. Track and maintain documentation related to visits, cancellations, attendance, and service utilization. Data, Compliance, and Recordkeeping Maintain accurate client files, program records, and required documentation in accordance with agency standards and licensing requirements. Support data entry, reporting, and quality assurance activities. Assist with collecting and compiling information for audits, monitoring visits, and internal reviews. Ensure timely submission and organization of forms, incident reports, and service notes. Communication & Team Support Provide excellent customer service using trauma-informed principles when interacting with children, families, and visitors. Serve as a liaison between internal program teams, leadership, external agencies, and community partners. Assist with onboarding new program staff by organizing materials, preparing workspace needs, and orienting them to office systems. Participate in team meetings, trainings, and agency-wide initiatives as needed. Qualifications Education: High school diploma or equivalent required; Associate's degree in Business Administration, Human Services, or related field preferred. Experience: Minimum 2 years of administrative, scheduling, or office management experience; experience in human services or child welfare strongly preferred. Experience working in environments serving children and families is an asset. Required Licenses, Certifications, and Training: Degree or license in related field Personal Attributes Anticipated Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission Work Environment & Physical Demands This position is on-site and may not be eligible for remote work Attendance at occasional meetings or events outside regular business hours is required The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds Vision requirements include close-up work, distance vision, and the ability to adjust focus The work environment may involve varying degrees of physical discomfort and occasional loud noise Occasional driving, potentially with Clients, during the workday may be needed for operational purposes Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions Comments: This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.
$32k-50k yearly est. 13d ago
Day Center Supervisor
Voans Senior Community Care of Michigan
Team manager job in Lansing, MI
Job Description Come join our awesome team as a Day Center Supervisor at the Senior Community Care of Michigan PACE clinic. We have great benefits and a great work environment! Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. Job Highlights: 403(b) Retirement Plan; Career scholarships; Quality training, continuing career education and leadership programs; Medical, Dental and Vision Insurance Paid Time Off (Vacation, Holiday & Sick Days) Benefits with minimal to no cost to employees: Scholarships Employee Assistance Program (EAP) Wellness program Life insurance (with an option to purchase additional) Short term disability Loan program NEW! NetSpend option: 50% of wages after payday Ministry Program About the job: Pay: $18.20-$26.42 Monday-Friday 8:00 AM-4:30 PM The Day Center Supervisor Under the supervision of the Center Director, manages the daily operations of the Senior Community Care Adult Day Health Center in conformance with Center policies, procedures, and standards and all governing state and federal regulations. Responsibilities include the planning, coordination and implementation of all activities in the Adult Day Health Center as well as the oversight of the Day Center Workers Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent education and experience Certification in the state in which the program operates as a Certified Nursing Assistant (C.N.A.) Three (3) years' experience in a geriatric health setting minimum of two years of demonstrated successful supervisory experience. Proficiency with various business software, preferably Microsoft Office Must have a valid driver's license, proof of insurance and have means of transportation Must have medical clearance for communicable diseases and up-to-date immunization after having direct participant contact. Preferred Qualifications: Management experience preferred Essentials: Responsible for the operation of the Day Program, including participant care, activities, food services, facilities management and compliance with procedures, policies and regulations pertaining to the Adult Day Health Center. Directs, supervises and evaluates the performance of the Recreation Therapy and Activities Coordinators. Provides guidance, task assignment and oversight to C.N.A.s and Personal Care Attendants assigned to work in the Adult Day Health Center. In coordination with Personal Care Supervisor (PCS), ensures appropriate staffing of the Adult Day Health Center to provide participant care, activities, and food service. Assists in the development of organizational staffing patterns and position descriptions for assigned staff. In consultation with the Center Director and other management staff, develops and implements policies, procedures and standards for the Adult Day Health Center. Communicates changes to staff, monitors outcomes and makes changes as needed. Interviews and recommends for hire, staff reporting directly to the Day Center Service Supervisor. Provides for orientation, ongoing training and competency evaluation of staff working in Adult Day Health Center according to program needs, and state and federal regulatory requirements. Ensures that the job responsibilities, authorities and accountabilities of all direct reports are defined and understood Senior Community Care of Michigan - PACE: Senior Community Care of Michigan - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, housekeepers, maintenance associates, and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships. Our Senior Community Care of Lansing, MI, values our staff and residents at the highest level. In the capital city of Michigan, staff call a vibrant, diverse, and bustling city their home. Our PACE program allows for more standard working hours than is usual with elder care careers, and we foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package, as well as creating moments of appreciation in the workplace throughout the year. Come join us at SCCMI, and see why VOANS has been voted by employees as a Great Place To Work the past 4 years running. In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not “just a job”. At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
$18.2-26.4 hourly 9d ago
Office Manager
Patient Relaxation
Team manager job in Okemos, MI
We are a small, women-owned healthcare business that is supportive, collaborative, and customer-centric. Our goal is to provide skilled massage therapy services for people with cancer, fibromyalgia, and other serious or complex conditions -- and everybody else. This job does not include any medical billing at this time. It is primarily keeping our client accounts accurate, matching up Square transactions with client check-outs, and tracking hours and tips for three massage therapists. Our work environment includes: Flexible working hours -- work whenever is convenient for you, as long as you complete the tasks within 24-48 hours depending on the situation Friendly, no-drama contact with our massage providers via text or phone This job will take up to 5 hours a week for now. It will require someone who is: detail-oriented (be sure our clients' accounts are accurate) comfortable with numbers (track massage therapists' hours and tips) willing to use a few different apps and software programs to find information (MassageBook, ADP to submit payroll information) able to follow privacy/HIPAA guidelines (client info must stay private) available to answer texts from massage providers every few days when questions arise (Help us keep our clients informed about their accounts, locate information about gift certificates in our system) comfortable in a very professional, high-end wellness organization Over the next year or so, our business will very likely grow -- possibly to double its size. As demands increase, so will hours and pay.
$32k-50k yearly est. 60d+ ago
Office Manager
Premier Dentist Partners
Team manager job in Okemos, MI
As a Dental Office Manager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. Your responsibilities will encompass staff management, financial oversight, and strategic planning to ensure the efficient and effective functioning of the dental office. Responsibilities Supervise and lead the dental office staff, including dental hygienists, dental assistants, business assistants, and other support personnel. Foster a positive and collaborative work environment, promoting teamwork and professional growth. Oversee the financial aspects of the dental practice, including budgeting, billing, and financial reporting. Monitor and analyze key financial metrics, working to optimize practice profitability. Ensure accurate billing and coding procedures. Manage insurance verification, processing claims, and addressing billing inquiries. Handle human resources functions, including hiring, onboarding, and performance evaluations. Address staff-related issues and promote employee engagement and satisfaction. Coordinate patient scheduling and appointment management to optimize patient flow. Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer service. Ensure compliance with relevant regulations, including HIPAA, OSHA, and other dental industry standards. Stay informed about changes in regulations and implement necessary adjustments. Coordinate maintenance and repairs for dental equipment and the physical office space. Manage relationships with vendors and suppliers. Collaborate with the dentist(s) to develop and implement strategic plans for practice growth. Identify opportunities for improvement in operational efficiency and patient care. Maintain accurate and up-to-date patient records and practice documentation. Ensure the secure and confidential handling of patient information. Stay abreast of industry trends, advancements, and best practices. Provide ongoing training and professional development opportunities for staff. Qualifications Bachelor's degree in business administration, healthcare management, or a related field is preferred. Proven experience in dental office management is preferred. Strong leadership and managerial skills with the ability to inspire and lead a diverse team. Effective problem-solving and decision-making abilities. Solid understanding of financial management, budgeting, and revenue cycle management in a healthcare setting. Excellent communication skills, both verbal and written. Ability to communicate effectively with staff, patients, and external partners. Familiarity with healthcare regulations, including HIPAA, OSHA, and other compliance standards. Proficiency in office software and dental practice management software. Dedication to providing excellent customer service and enhancing the patient experience. Ability to adapt to a dynamic and fast-paced work environment. Collaborative mindset with the ability to work as part of a dental team. Benefits Paid time off Paid Holidays Medical insurance FSA and HAS Vision Insurance 401k Voluntary Life/AD&D insurance Short term disability Long term disability Accident Insurance Critical Illness Dependent care FSA Commuter Benefits Employee Assistance program Perks and discounts through ADP & Benefits hub Pet insurance
$32k-50k yearly est. Auto-Apply 13d ago
Office Manager
Clarkson Eyecare 4.0
Team manager job in Haslett, MI
An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS Industry related experience will be beneficial. Mangement experience required Favorable result on background check as required by state. Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE HSD or GED ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$34k-54k yearly est. Auto-Apply 12d ago
Office Manager
Spotlight Recruitment Corp
Team manager job in Brighton, MI
Job Description The "Corporate Administrative Support/Admin" or Office Manager holds a critical role in ensuring the smooth operation of the office by managing various administrative tasks, overseeing data integrity, and serving as a primary point of contact for external stakeholders. This role requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. Key Responsibilities: Questionnaire Auditing: ● Conduct thorough audits of completed questionnaires to ensure compliance with established guidelines. ● Identify discrepancies or errors in responses and collaborate with staff to rectify issues. Data Cleaning: ● Implement data cleaning processes to maintain accurate and reliable records. ● Utilize software tools to identify and correct inaccuracies in datasets. Final Review of Examiner Recommendations: ● Perform final reviews of recommendations made by examiners for accuracy and completeness. ● Ensure that all recommendations align with departmental standards before submission. Fielding Taxpayer Calls and Concerns: ● Serve as the first point of contact for taxpayers seeking assistance or clarification on various issues. ● Address inquiries professionally, providing accurate information or directing them to appropriate resources. Research for Ownership and Occupancy Requirements: ● Conduct research related to property ownership and occupancy requirements as needed. ● Stay updated on relevant laws and regulations affecting property assessments. General Office Management and Troubleshooting: ● Oversee daily office operations, ensuring a productive work environment. ● Troubleshoot any operational issues that arise, coordinating with IT or other departments as necessary. Administrative Assistant to Director: ● Provide comprehensive administrative support to the Director, including scheduling meetings, preparing reports, and managing correspondence. ● Assist in project management tasks as directed by the Director. Point of Contact for External Agencies: ● Act as the liaison between the office and external entities such as the Department of Treasury, Assessors, and Equalization Directors. ● Facilitate communication between parties to ensure clarity on policies and procedures. Qualifications: ● Bachelor's degree in Business Administration or related field preferred. ● Proven experience in office management or administrative roles. ● Strong analytical skills with experience in data auditing and cleaning. ● Excellent verbal and written communication skills. ● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management systems. ● Ability to manage multiple tasks simultaneously while maintaining attention to detail. *Must be 30 minutes away or less from office location!*
$32k-51k yearly est. 13d ago
Office Manager - Exempt
Michigan Community Dental Clinics 4.5
Team manager job in Battle Creek, MI
Dental Office Manager (Exempt) Battle Creek, MI Monday - Thursday 7:30 am - 5:00 pm Friday 7:30 am - 2:30 pm From $50,000+ About My Community Dental Centers At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Office Managers can grow and thrive, offering ample opportunities for mentorship, education, and career development. Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. Office Manager: Key Responsibilities The Office Manager role is responsible for fostering a strong culture that prioritizes long-lasting relationships with patients, providers, team members and partners. Our Office Managers create alignment with clinical and operational team members to promote collaboration and a patient-centric environment. * Manage scheduling and staffing to ensure adequate coverage and optimal productivity to meet center goals. * Serve as a front-facing representative of MCDC, supporting front office functions as needed, including insurance verification, patient scheduling, and answering phone calls. * Ensure exceptional patient service is delivered with compassion, in alignment with company policies, dental board standards, and regulatory guidelines. * Promote and maintain a safe clinical environment in partnership with Infection Control leadership and in compliance with OSHA, MIOSHA, and internal safety protocols. * Collaborate with Human Resources on all staffing activities, including recruitment, onboarding, training, performance management, and terminations. * Monitor center performance metrics and implement operational improvements through effective coaching and problem-solving. * Address and resolve conflicts efficiently while fostering a positive and respectful work environment. * Lead and support team development by modeling strong communication, accountability, and people management skills. You may be a good fit for our Office Manager role if you: * Demonstrate strong leadership and communication skill with welcoming demeanor * Can work with interruptions and effectively manage multiple priorities in a fast-paced environment * Bring a proactive, solution-oriented mindset to problem-solving and daily challenges * Are self-sufficient and take initiative while also thriving in a collaborative, team-focused environment * Possess excellent organizational skills, managing both personal workflow and center-wide operations effectively * Have prior experience in dental, medical, or healthcare settings, with a solid background in staff management preferred Qualifications: * High school graduate or equivalent. (Required) Competitive Compensation and Exceptional Benefits Explore our exceptional benefits package, combined with competitive compensation, which aims to improve your overall well-being. Enjoy: * Paid Time Off * Nine Paid Holidays * Health, Dental and Vision Insurance for You and Your Family * Life Insurance, Short & Long-Term Disability * 403(B) with Company Match up to 4% * Wellness Program & Gym Membership Benefits * Monthly Incentive Opportunities * Student Loan Forgiveness Eligibility through Public Service Loan Forgiveness Program Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers. My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
$30k-36k yearly est. Auto-Apply 2d ago
Lean & Six Sigma Team Manager, BlueOval Battery Park Michigan
Ford Global
Team manager job in Marshall, MI
At BlueOval Battery Park Michigan, you will... • use your entrepreneurial skills and team mindset to come up with data-driven solutions • build and lead an agile team to deliver the advanced technology that drives the future • create a culture of trust, encourage diversity of thought and foster leadership in others • be part of the historic transformation of the automotive industry. You'll have…. • Bachelor's degree in Engineering, Manufacturing, Business, or equivalent combination of relevant education and experience • Certified Six Sigma Black Belt or Master Black Belt (Level I or II) required. • 5+ years of manufacturing experience with a proven track record of Lean and Six Sigma project execution. • In-depth knowledge of the Ford Production System (FPS) or similar Lean production systems. • Demonstrated experience in teaching and mentoring Lean/Six Sigma tools and leading transformation efforts at scale. Even better, you may have... • Master's degree in Engineering, Manufacturing, Business, or equivalent combination of relevant education and experience • 1+ year of experience facilitating Lean Maturity assessments and leading governance councils. • 1+ year experience working with GDI&A tools, manufacturing analytics platforms (e.g., Minitab, Power BI), and CI digital enablers. • 1+year of experience supporting both internal operations and external supplier problem solving. • Strong cross-functional collaboration and change leadership experience in a unionized manufacturing environment. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is a leadership level 6. For more information on salary and benefits, click here: ***************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Onsite #NS-1 What you'll do... •Key leader in driving operational excellence through the integration of Lean principles, Six Sigma methodologies, and the Ford Production System (FPS). •Responsible for shaping a culture of continuous improvement, providing strategic leadership on high-impact initiatives, and ensuring sustainable implementation of FPS standards across all levels of the organization. •Chair of Local FPS Governance and Single Point of Contact to Global FPS. •Plays a pivotal role in aligning plant performance with global Ford standards. PS Deployment & Governance • Champion the Ford Production System (FPS) within plant operations, embedding it into daily management, standard work, and leadership behaviors. • Chair the local FPS Governance Council, ensuring effective implementation, sustainment, and advancement of FPS maturity. • Serve as the primary liaison with the Global FPS Team, promoting standardization, sharing of best practices, and feedback for system improvements. • Support closure of identified gaps in Lean Maturity Model assessments and oversee action plans for plant-wide improvement Lean Strategy & Execution • Implement and lead Ford North America's Lean strategy across manufacturing operations. • Deploy key Lean tools such as Kaizen, 5S, Value Stream Mapping, Visual Management, and 8 Waste • elimination to drive measurable results. • Mentor Plant Leadership, Team Leaders, and frontline teams on embedding Lean principles into daily operations. • Promote a culture of continuous improvement and accountability through system audits, follow-ups, and coaching. Six Sigma Program Leadership • Guide and support Black Belts and Green Belts in executing Six Sigma projects using the DMAIC framework. • Teach Six Sigma Black Belt and Green Belt courses, providing rigorous training and preparing candidates for certification. • Liaise with other business units to share Six Sigma best practices and standardize methodology across plants. • Ensure project effectiveness through coaching, reviews, and sustainability tracking of results. Mentorship & Capability Building • Mentor Plant Leadership, Black Belts, Green Belts, and Continuous Improvement Specialists on structured problem solving and advanced analytics. • Manage and develop CI team members to lead impactful Kaizen and Lean Six Sigma initiatives. • Instruct teams on FPS Standards, CI Routines, and Waste Identification, developing long-term internal capability. • Actively support problem-solving activities at Ford facilities and key supplier sites, applying advanced Lean Six Sigma principles. Strategic Projects & Change Enablement • Lead strategic, cross-functional projects aligned with quality, safety, productivity, and cost-reduction targets. • Support change management efforts, ensuring new practices and improvements are institutionalized through standard work and visual controls. • Implement plant-wide continuous improvement strategies and sustainability models, driving long-term cultural transformation.
$59k-115k yearly est. Auto-Apply 60d+ ago
Contact Center Supervisor - SME
ASM Research, An Accenture Federal Services Company
Team manager job in Lansing, MI
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$62.2k-96k yearly 60d+ ago
Client Service Supervisor
Help at Home
Team manager job in Battle Creek, MI
Job Description Help at Home is hiring a Client Service Supervisor! This is a hybrid role with 4 days in-office, 1 day work from home per week. The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. Essential Duties/Responsibilities: Maintain elements of the assigned clients' files, and all related paperwork. Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. Assigns homecare aides based on the client's overall needs and Plan of Care. Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. Prepares and submits routine departmental reports as required. Records and maintains accurate documentation of the client's condition and overall service. Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. Provides education and coaching on changes to a client's Plan of Care. Maintains positive working relationships with clients, homecare aides and referral sources. Ensures compliance with local, state and federal laws as well as with Company policies and procedures. Performs other related duties as assigned. This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. Education and Experience: At least 18 years of age. High school diploma or GED required. Bachelor's degree preferred. Current PPD, or Chest x-ray if applicable. Medicaid, Waiver, or Home Healthcare experience preferred. Other requirements pursuant to state or local rules as applicable. Required Skills and Abilities: Excellent organizational skills; ability to multitask and manage multiple responsibilities. Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. Strong problem-solving skills; ability to deal with conflict in a professional manner. Ability to multitask and manage multiple responsibilities. Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Basic computer literacy and typing skills. Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Travel Requirements: Regular travel on a daily or weekly basis required, even in inclement weather. Physical Requirements: Ability to move, transport, or position up to 50 pounds. Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. Ability to communicate effectively and clearly with others to exchange information. Data Security and Privacy Statement: At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
$45k-71k yearly est. 26d ago

Learn more about team manager jobs

How much does a team manager earn in Waverly, MI?

The average team manager in Waverly, MI earns between $45,000 and $157,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Waverly, MI

$84,000

$45,00010%

$84,000Median

$157,00090%

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Learn more about team manager jobs

How much does a team manager earn in Waverly, MI?