Team manager jobs in Westlake, OH - 480 jobs

THE OPPORTUNITY: Textbook Painting is seeking a strategic Operations Manager to lead our field operations team. We're at an exciting growth stage and need a leader who can help us scale while maintaining the quality and culture that got us here. This is a senior leadership role that requires a strategic mindset, the ability to build and implement systems with long-term ROI, and a talent for developing leaders who can scale with the company. You will report directly to the President and have meaningful influence on company strategy and direction. The primary focus is people development, systems improvement, capacity planning, and ensuring the company hits its short and long-term goals. PRINCIPAL RESPONSIBILITIES: Lead and develop middle managers through weekly 1:1s and coaching Own operations P&L through Gross Profit-drive profitability through labor efficiency and smart resource allocation Build scalable systems for quality control, safety, and operational efficiency Partner with Sales, HR, and Finance to solve cross-functional challenges Manage vendor relationships and negotiate favorable terms with paint suppliers Plan workforce capacity to meet seasonal demand fluctuations Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries Manage and recruit sub-contractors to ensure work meets quality standards IDEAL CANDIDATE: 3+ years operations management experience; field-service or trades industry preferred Experience as a "manager of managers"-leading supervisors and team leads Demonstrated P&L ownership with financial accountability Track record of implementing operational systems with long-term ROI Strong analytical mindset-uses data to inform decisions WHAT WE OFFER: $90,000.00 - $125,000.00 from salary and performance based bonus opportunities Health, dental, and vision insurance 401(k) with company match PTO and paid holidays Professional development budget Real authority to make decisions and shape the operation ABOUT TEXTBOOK PAINTING: We're a residential painting company serving Greater Cleveland for almost 20 years. With approximately 35 field staff and a growing office team, we've built our reputation on exceptional customer service and investing in our people. Our services include interior painting, exterior painting, and cabinet refinishing. Awards & Recognition: Crain's Cleveland Business Top Employer Inc. 5000 Fastest Growing Companies Weatherhead 100 Our Core Values: 1. Follow the Golden Rule and build lifelong relationships 2. Take pride and ownership in everything you do 3. Continually learn and teach others 4. Face challenges and obstacles like a buffalo-head on 5. Lead with a servant's heart and a team-first attitude

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily plant operations for shipping & receiving, and production Introduce new equipment, products and processes Ensure regulatory, compliance and regulations Manage production floor cleanliness Qualifications 3+ years of experience in leadership role Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence. This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons. What You'll Do Lead and support supervisors and hourly staff Oversee daily production, workflow, and logistics Ensure safety, quality, and regulatory compliance Coordinate maintenance and equipment care Support hiring, training, and performance management Drive productivity and continuous improvement What We're Looking For 3-5+ years of supervisory or plant leadership experience Background in production, laundry, manufacturing, or similar operations Strong communication and people leadership skills Comfortable in a fast-paced, hands-on environment High school diploma or associate degree preferred

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! Title: Channel Operations Manager Location: United States; Remote, EST Experience: Mid-Senior Level Job Function: Business Transformation Employment Type: Full Time Industry: Computer and Network Security Job Summary We'relooking for a Channel Operations Manager who wants to build and scale the systems, processes, and data that power Keyfactor'sglobal channel motion. The Channel Operations Manageris responsible formanaging,optimizing, and improving the systems, processes, and data that support Keyfactor'sglobal channelgo-to-marketmotions. This role is part of the RevOpsorganization (Business Transformation) and focuses on operational excellence rather than direct partner engagement. The person in this rolewill own the day-to-day administration and enhancement of the Partner Portal,maintaindata quality for partner program operations, ensure channel-related CRM processes are functioning effectively, and support reporting needs for channel leadership. Acting as a critical operational resource, the Channel Operations Manager collaborates closely with CAMs,Operations,Finance and Business Analytics to drive scalable, efficient processes and high-quality data that enable informed business decisions. This is a global role, working with US, EMEA and APAC teams Applicants must hold US citizenship or US permanent resident status. Job Responsibilities Partner Portal Operations & Optimization Oversee the day-to-day functionality, performance, and user experience of the Partner Portal. Partner with the Business Analytics team for advanced reporting requests and datadeep-dives. Prepare insights that support decision-making for the SVP and VP of Channel Sales. Cross-Functional Collaboration Act as the operational right hand to SVP/VP Channel, ensuring alignment on priorities, program needs, and process enhancements. Participate in cross-departmental initiatives related to system integrations, partner experience improvements, and revenue enablement. Providesubject-matterexpertiseon channel operations during cross-functional project planning and execution. Implement system updates, enhancements, and configuration changes to improve usability and partner engagement. Coordinate feedback from Channel Account Managers (CAMs) and internal stakeholders toidentifyimprovements and manage a backlog of portal enhancements. Develop andmaintaindocumentation, user guides, and internal enablement materials for portal functionality. Channel Process Optimization Champion process improvements across channel and resale workflows to support scalability and operational excellence. Partner with cross-functional teams (Channel Sales, Sales Ops, IT, Finance, Legal) to refine systems and processes related to partner onboarding, deal registration, renewals, and program compliance. Ensure alignment with broader RevOps standards, system architecture, and governance requirements. CRM & Systems Management (Salesforce & Related Tools) Support administration and optimization of Salesforce channel-related objects, workflows, and reporting structures. Ensure accuracy of channel data, including partner records, tier assignments, program compliance, and account mapping. Troubleshoot system issues, coordinate fixes with IT/CRM teams, and test updates prior to deployment. Maintain system rules, validation, and data governance for channel-related fields andautomations. Partner Program Administration Maintainaccuratepartner program tiering according to program rules and criteria. Support program audits and ensure partner compliance with program requirements. Coordinate updates to partner program assets and information in relevant systems, including the Partner Portal and internal documentation. Reporting & Insights Build andmaintainbasic operational reporting for Channel leadership (e.g., partner tiering, portal usage, deal registration trends). Strong analytical skills. Self-motivated with the ability to manage projects to completion with minimal oversight. Able to thrive in a fast-paced, deadline-driven environment. Demonstrated ability to influence, motivate, and mobilize team members and business partners. Ability to use original thinking to translate goals into the implementation of new ideas and design solutions. Minimum Qualifications, Education, and Skills High School diploma, or equivalent experience. Strong business and technology acumen. Experience managing or participating in cross-functional projects. Strong knowledge of Microsoft Operating Systems and products. Significant experience in a similar role. Strong company software technology knowledge. Significant Salesforce experience or another CRM. Experience managing or working with Partner Portals or similar partner-facing platforms. Proficient in Microsoft Windows and Office. Strong oral and written communication skills. Strong organizational, multi-tasking, and time management skills. Strong collaboration skills within a team and other areas. Strong interpersonal skills. Travel Requirements Up to 10% travel time required. #LI-DNI Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Generous paid parental leave globally. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings - followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make "it" happen. Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time. Keyfactor Privacy Notice

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.50 Maximum Salary: $28.20 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Avery Dennison is seeking a Team Manager to join the Spinach Dr facility in support of our Night Shift Coating Operations in Mentor, Ohio which runs 7:00pm - 7:00am Mon-Fri. This role will coordinate with the Team Lead to ensure leadership coverage during scheduled production. The successful candidate will be an energetic leader with a proven track record of continuously training, developing, motivating, and coaching team members. The Team Manager will provide front-line leadership and direction for all Safety, Quality, Service, Productivity, Cost Reduction, and People objectives and goals within an assigned area of the facility while meeting internal and external customer needs. As part of our team, this individual will report to the Operations Manager and operate under general guidance from Plant Leadership to ensure execution of daily operational efficiencies, implementation of key business objectives, and leadership of key people initiatives. In your role as Night Shift Team Manager, delivering on these responsibilities is critical to success: * Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations. Responsible for training and development staff, estimating resource/labor needs, assigning work, meeting completion dates, and ensuring consistent application of organizational policies. Maintain all timekeeping, overtime and vacation records and schedules. * Act as a team role model and change-agent. Positively lead and influence team members to partner together to achieve individual and business goals. Model and promote the Corporation's Code of Business Ethics and Values * Regard safety as a core value: Lead the efforts to create a safety conscious environment; be actively involved in safety initiatives. Lead monthly safety meetings and daily safety huddles. Lead 5S activities, housekeeping, and recycling programs. * Responsible for key operational measures within the business unit (service, quality, productivity, cost, safety); able to measure performance of team against performance targets and provide feedback for continuous improvement. * Maintain quality control processes to ensure products/services meet quality standards; lead implementation of process improvements. Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and resources to budget and plan. * Collaborate with other functional areas to resolve problems and develop improved manufacturing processes. Make efforts to reduce manufacturing waste and process complexity. * Analyze data to interpret performance of the team, as well as identify and lead efforts to transform performance in identified areas. Education: * Bachelor's degree in Mechanical, Chemical, or Industrial engineering preferred. HS Diploma/GED with experience in a technical/mechanical setting in conjunction with a demonstrated commitment to continuing education and development will also be considered. Experience: * 3+ years demonstrated leadership experience in an industrial setting (Manufacturing, warehousing, etc.) Other: * Demonstrated ability to lead, coach and develop a diverse team of individuals performing a variety of tasks required, and maintain a strong culture of accountability. * Must have strong floor presence, ability to work night shift hybrid schedule Must be able to flex work schedule periodically for training, development and operational / business purposes. * Strong customer focus, communication, planning and coordination skills. Ability to think ahead, anticipate problems, make decisions and take appropriate action. * Skilled in designing and implementing operational improvement strategies for safety, cost, quality, training, inventory and services. * Skilled in analyzing and drawing information for daily operational needs and improvement for the team. Familiarity with ELS Operating Principles strongly preferred. WHERE YOU'LL WORK: Mentor, OH The base salary range for this position will be $75k-100k / year. The hiring base salary range represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.

JobID: 3018885 Category: JobSchedule: Full time JobShift: : ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area. As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include: * Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs . * Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations * Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities. As an ADT Tech Engineer Team Manager, you are expected to take a 'hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. Responsibilities: * Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint. * Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs. * Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions. * Participate in recruiting activities to select and hire new Tech Engineers, as required. * Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets. * Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics * Conduct regular coaching and formal performance management conversations with Tech Engineers * Establish and maintain a high level of quality and timely job completions to customers for maximum retention. * Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns. Experience: * 3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment * Proven track record of successfully building and developing high performing & customer-centric teams Skills: * Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services * Highly analytical and strong conceptual problem solver * Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight Education: * Associate degree or equivalent related experience Pay and Benefits Disclosure This role offers: * Base Salary: $50,333 a year * Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allowance, up to $4,200 annually. Benefits: * Medical, dental, and vision coverage * 401(k) with company match * Tuition reimbursement * Short- and long-term disability, life insurance, and well-being benefits * Paid time off ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities. Engage with us at *********************** or on Twitter @AcumenSolutions. Job Description Acumen Solutions seeks a Development Team People Manager to join our Cleveland, OH office. If you are a dynamic technical leader and want to be a part of the exciting growth in our Cleveland Technology Center, Acumen Solutions is interested in you. In return, we offer you the opportunity to become skilled at delivering leading-edge technology solutions and gain a depth and breadth of experience that can accelerate your career as we grow our business in Cleveland. In addition to being extremely proficient with development, you don't mind spending half of your time doing other things like architecture and solution design, troubleshooting other people's issues, project management, mentoring and managing junior resources, and occasionally firefighting. You like the idea of working with cloud solutions or at least you aren't opposed to it. You want to be hands-on with code but only for half of your time. You like getting in early on designs; you don't need everything presented to you in bite-sized pieces, but you can use, and produce, specific interface descriptions as a basis for discussion. It matters what your code looks like. (It matters to us, and we want it to matter to you.) You like it when people look over your shoulder as a means of learning, and you're prepared to give other people feedback on what they're doing as well. You need to be a good writer, speaker, and listener - you'll have to explain and justify your designs, and be able to run with other people's ideas and give feedback to them. You should know by experience that whatever you don't understand you can learn quickly. Specific Duties Build relationships with team members and direct reports, while cultivating a culture of collaboration, innovation, and fun. Maintain effective communication channels within our office and with consultants throughout the broader organization. Provide technical oversight and architectural support to junior development team members. Firefight from the trenches when additional resources are unexpectedly needed while maintaining a positive attitude and capturing the lessons to be learned/opportunities for improvement. Handle complexity, ambiguity, and shifting priorities with ease. Display a willingness to play the role needed for project success. Advocate for and maintain an interest in the technologies we work with while understanding they may not be the most challenging or complex. Desired Skills & Experience 5+ years' experience with a modern language such as Java, C#, etc. Broad knowledge of web application development General knowledge of cloud computing Experience leading development teams Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team Experience that helps you tell simple trade-offs from hard problems Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment. Proactive attitude with a focus on leading by example in a matrixed environment Excellent communication skills Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains. Bachelor's degree or higher Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications Qualifications 5+ years' experience with a modern language such as Java, C#, etc. Broad knowledge of web application development General knowledge of cloud computing Experience leading development teams Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team Experience that helps you tell simple trade-offs from hard problems Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment. Proactive attitude with a focus on leading by example in a matrixed environment Excellent communication skills Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains. Bachelor's degree or higher Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications Additional Information Benefits Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k. About Us As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. EOE M/F/V/D VEVRAA Federal Contractor

The Company and Opportunity Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via ten enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong rates of organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition. EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems. EAH is seeking a Media Team Manager to define and execute on content creation and social media marketing initiatives across our 10 banners and 20+ in-house-brands. This role will report directly to the Director of Brand & Retention Marketing and will be responsible for overseeing all aspects of content development and social media marketing. This position will be based out of the Company's Wadsworth, OH headquarters, with travel requirements to other banners. In this role, the Media Team Manager partners closely with cross-functional teams-including Product, R&D, and Marketing-to define creative requirements, oversee and direct photo and video shoots, and ensure timely, high-quality deliverables. The Manager is responsible for establishing and maintaining company-wide content creation standards, evaluating and elevating content quality, and continuously recommending process and creative improvements to meet or exceed organizational content objectives. Responsibilities: Team Leadership: Lead a team of seven video producers and photographers across EAH banner companies by setting a clear vision, defining expectations, and providing consistent coaching, feedback, and development opportunities. Hold team members accountable for performance, creative quality, and adherence to deadlines. Recruit and hire new video producers, social media specialists, and photographers as needed, partnering with HR to attract and onboard top talent. Content Creation Strategy: Establish and uphold company-wide video and photography standards that align with EAH's brand image and quality expectations. Oversee and approve the final output of all video, photography, and social media deliverables to ensure brand consistency and excellence. Drive innovation in both studio and on-location production; identify opportunities to leverage new technologies and tools that enhance productivity, quality, and engagement. Serve as a creative leader who continually evaluates processes and recommends improvements to elevate content and team performance. Project Leadership: Manage the queue of video and photo projects, ensuring priorities, timelines, and deliverables are clearly defined and met. Collaborate with cross-functional partners (Product, R&D, Marketing, and others) to align creative outputs with business needs. Develop and manage budgets, project plans, and timelines, delivering all initiatives on time and within budget. Maintain and organize studio gear and equipment; oversee repairs, replacements, and upgrades as needed. Contribute hands-on to the creative process-storyboarding, scripting, lighting, directing, shooting, editing, and publishing-to deliver exceptional results. Present completed projects to stakeholders, gather feedback, and ensure revisions are implemented for final approval. Driving Results: Set and achieve measurable goals for key performance areas, including: YouTube & Social Video Releases: Maintain a video release cadence of: 15 videos/month for ECS/Turner 15 videos/month for Texas Speed 10 videos/month for RCI 10 videos/month for Pelican/Rennline Video Views: Generate an average of: 550,000 YouTube views per month for ECS/Turner. 300,000 YouTube views per months or Texas Speed 100,000 YouTube views per month for RCI 100,000 YouTube views per month for Pelican/Rennline Subscriber Growth: Achieve a 10% annual increase in YouTube, Instagram, Facebook, and TikTok subscribers. Photography Output: Produce approximately 300 fully edited photos per month (new products, installation processes, cars in action, etc.) per banner. Track and analyze media performance metrics; produce a weekly dashboard summarizing results, upcoming projects, and action plans for review with Marketing leadership. Requirements Minimum of 7-8 years of hands-on content creation experience, particularly focused on YouTube and Meta platforms (Facebook and Instagram). Project Leadership: Proven ability to lead large-scale media projects through the full lifecycle-from concept development and scripting to filming, editing, release, and promotion. Organization & Execution: Exceptionally organized, with the ability to manage and prioritize multiple projects simultaneously in a fast-paced environment. Collaboration & Communication: Excellent interpersonal and communication skills; highly collaborative and team-oriented, with the ability to work effectively across departments and leadership levels. Leadership: Strong team leadership and coaching abilities-skilled in developing, mentoring, and motivating creative professionals to achieve their highest potential. Storytelling: Outstanding storytelling capabilities; able to craft compelling brand messaging, scripts, and storyboards that align with strategic objectives and resonate with target audiences. Advanced proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, and Lightroom). Proficient with mirrorless video cameras and related hardware (Sony and Nikon systems). Strong working knowledge of videography, lighting, composition, and post-production techniques. Lighting Expertise: In-depth understanding of lighting systems and techniques for both studio and on-location environments. Attention to Detail: Highly detail-oriented with a commitment to delivering polished, high-quality creative output. Education: Bachelor's degree (BA or BFA) in Media Production, Film, Communications, or a related field, or equivalent relevant work experience Portfolio Requirement: Must provide a portfolio demonstrating expertise in video production, storytelling, lighting, and post-production craft. What Success Looks Like: Empowered Team: All media team members have a clear understanding of their roles, responsibilities, and performance expectations, receiving timely feedback and development support from their leader. Organized Workflow: The video and photo project queue is well-defined, transparent, and understood by all stakeholders. Projects are prioritized effectively, with clear communication around timelines, deliverables, and ownership. High-Quality, On-Time Delivery: Media projects are delivered on schedule and within budget, consistently meeting or exceeding quality standards and performance goals-reflected through strong viewership metrics and positive customer feedback (e.g., YouTube engagement). Effective Communication: Leadership and cross-functional partners receive regular status updates and performance reports, ensuring visibility into progress, outcomes, and future plans. Collaborative Partnerships: The Media Team Manager maintains strong, productive relationships with Product, R&D, and Marketing teams-fostering alignment, shared goals, and smooth execution of creative initiatives.

- Responsible for oversight of customer service activities including response to customer inquiries, quotations and order entry. - Audit order entry process to ensure that customer requirements are being met quickly, accurately and completely. - Use ACE techniques to monitor performance and implement process improvements - Lead team of Customer Service representatives to provide exemplary customer service to both internal and external customers. - Identify training needs and provide support to improve skills within the department. - Promote customer-focused activity throughout the organization. - Work closely with customers, outside sales and various other departments to meet customer requirements - Work environment to include a blend of tactical and strategic decisions in a fast-paced setting with frequently changing priorities. Qualifications Do you have a Bachelor's Degree? Do you have a minimum of 3 years of supervisory experience? Knowledge of SAP ERP system? Previous customer service experience, outside sales experience, familiarity with ACE tools? Additional InformationAll your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies. * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email. * Obtain feedback from customers regarding product and service performance. * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. * Perform annual performance reviews of all CS reps. * Collaborate with other departments to resolve complex issues and improve processes. * Must be a team player with excellent communication skills. * Handle daily invoicing. * Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. * Run ERP system reports and work closely with the finance department for credits and setting up new accounts. * Handle escalated customer issues with professionalism and resolution-focused communication. * Maintain and update accounts in the ERP system. * Prepare and present reports on team performance, customer satisfaction, and service trends. * Monitor performance metrics, call quality and response times to ensure service excellence. * Foster a positive and customer-centric culture within the team. * Supervise, train, and mentor a team of customer service representatives. * Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). * Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. * Strong interpersonal and communication skills, both verbal and written. * Proven ability to coach, motivate, and lead a team. * Excellent problem-solving and conflict resolution abilities. * Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. * Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday - Friday 8am - 5pm Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $55,000 - $65,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities * Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment * Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance * Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly * Lead strategic local marketing initiatives that help drive brand awareness and new patient growth * Ensure compliance with health and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications * Minimum of high school diploma or equivalent required; bachelor's degree preferred * 2+ years of leadership/management experience, dental experience preferred * Strong communication and customer service skills to deliver an exceptional experience * Proven leadership abilities, relationship building skills and team motivation * Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly Lead strategic local marketing initiatives that help drive brand awareness and new patient growth Ensure compliance with health and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Minimum of high school diploma or equivalent required; bachelor's degree preferred 2+ years of leadership/management experience, dental experience preferred Strong communication and customer service skills to deliver an exceptional experience Proven leadership abilities, relationship building skills and team motivation Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development * Health insurance New Year~ New Career! Office Manager - Flooring & Home Improvement Employment Type: Full-Time with PTO Salary Range: $40,000-$55,000 + bonus opportunities Heath Benefits: Stipend offered, if needed Ready to Build Something Awesome? This isn't just another desk job - it's a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market. We're a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. You'll wear multiple hats - from local marketing and event planning to running our daily operations - and your ideas will shape how we grow. If you're an organized go-getter who's equal parts creative and customer-focused, this could be your dream job. What You'll Do - A Little Bit of Everything, and That's the Fun Part Marketing & Community Engagement * Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work. * Plan and host local events - home shows, farmers markets, vendor events * Coordinate with digital marketing partners to ensure we're hitting the mark online and maximizing our return on ad spend - SEO, ads, web presence. * Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations. Operations & Office Management * Be the welcoming face and voice of our studio - answer calls, greet visitors, manage deliveries. * Stay on top of the phone system so every call finds the right person. * Turn website and phone leads into scheduled appointments. * Order flooring & materials, manage logistics, and enter invoices into QuickBooks. * Help set up vendor/installer accounts, and support project scheduling. * Keep us organized in Salesforce and QuickBooks - from lead to close. * Ensure every customer experience ends on a high note - follow-ups, thank-you notes, and yes… review requests. What We're Looking For * 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus). * Comfortable being independent - you take initiative, stay on top of tasks, and keep things moving. * A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing. * Tech-literate and willing to learn - especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems. * Organized, resourceful, and able to manage multiple balls in the air (without dropping any). * A people-person - because creating great customer experiences is just who you are. * Open to attending occasional weekend or after-hours events. * Forklift experience would be nice, but not necessary. Why You'll Love Working With Us * This is your chance to grow with a growing company - and help shape what it becomes. * We're family-owned and people-first - we care about craftsmanship, community, and culture. * Your voice will be heard - we welcome ideas, not just task-doers. * No two days are the same - and we mean that in the best way. * Competitive pay, performance bonuses, and lots of room to grow your role over time. Meet Joe and Shelly- owners of Floor Coverings International Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellence-and they are excited to welcome someone new who can be the heartbeat of their team. Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust they've earned from their customers and community. Their success is driven by a set of core values they live out every day: * Do the right thing * Don't be afraid to fail * A little bit of venom won't kill you * Be accountable * Play to win * Celebrate Together, Joe and Shelly are not just building a business-they're building a culture where people feel valued, challenged, and inspired to grow. If you're a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. As our Customer Service Supervisor- you will report to the Senior Manager Parts Segment. Oversee and schedule aftermarket customer service team. Provide leadership and daily management of customer service Representatives and distribution of workload. Create and meet sales budgets and performance goals for the department. Participate in hiring, terminations, performance reviews, coaching, and salary planning of team Ensure customer satisfaction in spare parts and product support to include customer follow-up on all open issues or promises. Surveys and follows up with customers to ensure highest levels of customer satisfaction Maintain monthly Inbound/Backlog for Department Maintain a record of all red flag issues and coordinate activities with production, customers, vendors or suppliers until the issue is resolved Oversee issuance of credit memos' and RMA's (Return Material Authorization) while working with the customer service team to minimize customer returns Provide back up for daily correspondence with customers involving phone support for parts questions, pricing and availability information Work directly with Operations Manager/ departments to determine proper spare parts inventory levels while minimizing slow moving/obsolete/excess inventory Provide regular analysis of the parts business using information from the CS SF dashboard Provide input for Monthly Report to include: bowlers, departmental report, inbound/backlog, performance. Prepare other analysis and reports Create training aids for customers and fellow employees Create documentation to share information with fellow employees Manage customer service / parts sales team members. Assigns, monitors and reviews work for accuracy, quality and progress Coach, counsels and trains team members to improve skill, productivity, safety, quality and processes Create and meet sales budgets, departmental budget, and performance goals for the department Maintain profit margins and minimize costs Manage to established budget and help correct variances Requirements for the role (5) years industry experience Experience leading or supervising others and coordinating projects High School diploma required College Degree in business preferred Knowledge of food processing equipment/products, services and industry standards Knowledge of Lean manufacturing processes. Knowledge of inventory management and stock level adjustment Required: Advanced proficiency in Microsoft Excel. Must have experience using Excel to analyze data and create reports and ability to use Excel functions such as Pivot Tables, VLOOKUP, INDEX/MATCH, SUMIF, COUNTIF] Proficient in ERP (Enterprise Requirements Planning) systems (preferably Infor Syteline) for order entry, RMA's, financial reporting and information retrieval Mechanical knowledge to troubleshoot application-related issues You must be authorized to work in the US without sponsorship now or in the future. Travel & Location This position is onsite 25% Travel (trade shows, customer sites, other business sites) #LI-KF1 #LI-Onsite We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth! Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************.

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** Job Description Avery Dennison is seeking a Maintenance Team Manager to join the Engineered Films Plant's Maintenance group in Concord, Ohio. The Maintenance Team Manager will plan and direct the activities of the maintenance team through ongoing manufacturing support to resolve safety, quality, and production issues. In this role you will ensure operations are maintained to the highest state of readiness by minimizing unplanned maintenance related down time. As Maintenance Team Manager, you will focus on Preventative Maintenance Systems / Planning in conjunction with Emergency Response Processes and Systems. In your role as Maintenance Team Manager, delivering on these responsibilities is critical to success: + Ensure compliance with all applicable environmental, health, safety, and industrial regulations + Provide training, coaching, performance planning, and feedback to develop direct reports and others + Directly support the development and implementation of Total Productive Maintenance (TPM) system + Lead related TPM/ TPR initiatives, including preventive maintenance, predictive maintenance, CMMS (MP2, Chase), continuous process improvement, 5S. Ensure preventive maintenance procedures are reviewed and revised or developed as necessary. As needed, assist teams with leading root cause analysis on mechanical/electrical issues to eliminate recurrence. + Identify and assign maintenance projects focused on reducing equipment downtime and operating cost + Plan, coordinate, support and report results for all maintenance activities within the facility + Oversee and provide support as needed on machine upgrades and related capital projects, ensure maintenance team's ability to execute on projects and drive results. + Responsible for AFE creation, project management and execution. Maintain CIP file. Qualifications + Bachelor degree required. Masters Degree ,Six Sigma Blackbelt or Greenbelt certification a plus + 3+ years of experience in plant maintenance/engineering leadership role with proven leadership skills, ability to influence and motivate others to excel. + Experience with developing, implementing and assessing a TPM program + Ability to work with others in a team environment. Actively promote collaboration & teamwork and resolve conflicts + Experience with data analysis and trends + Strong organization and computer skills + Proficiency with applicable software and computer applications: Google Apps, MS Office, AutoCAD + Working knowledge of electrical, mechanical, hydraulic, and pneumatic systems (Including AC and DC Drives, Mechanical Drives PLC logic and Motor Controls). Working knowledge of inventory maintenance procedures + Exposure to Six Sigma or Lean methodologies Additional Information The salary range for this position is $80,275 - $110,700/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled

- Responsible for oversight of customer service activities including response to customer inquiries, quotations and order entry. - Audit order entry process to ensure that customer requirements are being met quickly, accurately and completely. - Use ACE techniques to monitor performance and implement process improvements - Lead team of Customer Service representatives to provide exemplary customer service to both internal and external customers. - Identify training needs and provide support to improve skills within the department. - Promote customer-focused activity throughout the organization. - Work closely with customers, outside sales and various other departments to meet customer requirements - Work environment to include a blend of tactical and strategic decisions in a fast-paced setting with frequently changing priorities. Qualifications Do you have a Bachelor's Degree? Do you have a minimum of 3 years of supervisory experience? Knowledge of SAP ERP system? Previous customer service experience, outside sales experience, familiarity with ACE tools? Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. Manage and train customer service reps. Obtain extensive knowledge of AMT's product line and company policies. Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. Troubleshoot/problem solve with customers via phone and email. Obtain feedback from customers regarding product and service performance. Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. Perform annual performance reviews of all CS reps. Collaborate with other departments to resolve complex issues and improve processes. Must be a team player with excellent communication skills. Handle daily invoicing. Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. Run ERP system reports and work closely with the finance department for credits and setting up new accounts. Handle escalated customer issues with professionalism and resolution-focused communication. Maintain and update accounts in the ERP system. Prepare and present reports on team performance, customer satisfaction, and service trends. Monitor performance metrics, call quality and response times to ensure service excellence. Foster a positive and customer-centric culture within the team. Supervise, train, and mentor a team of customer service representatives. Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. Strong interpersonal and communication skills, both verbal and written. Proven ability to coach, motivate, and lead a team. Excellent problem-solving and conflict resolution abilities. Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program