Technical assistant jobs in Drexel Heights, AZ - 31 jobs
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Tech Support Representative
Afni 4.1
Technical assistant job in Tucson, AZ
Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks.
What can you expect from your work at Afni?
This onsite position at our Escalante and Pantano location is for cable, router, and internet technicalassistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What are the qualifications to be a Tech Support Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
$28k-31k yearly est. 2d ago
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Contracts Technical Specialist (CONTR005828)
RBC 4.9
Technical assistant job in Tucson, AZ
The Contract Technical Specialist will be responsible for performing detailed contract reviews of customer quotations and orders and will ensure compliance with the assistance of functional departments. The Contract Technical Specialist shall be very familiar with customer requirements and will continuously work to drive improvements by development of checklists and compliance matrices
Responsibilities
The Contract Technical Specialist will be responsible for, but not limited to:
Ensure safety is the foundation of daily work through vigilance and accountability
Ability to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes
Ensure adherence to contract review timelines
Maintain cross-functional communication with all departments and management
Creating customer checklists and compliance matrices that will enable effective and efficient contract reviews
Perform detailed contract reviews for new customer orders and summarize pertinent special items that need to be identified and adhered to within each customer order such as:
Use of approved sources for raw material or outside processes
Defining quality inspections and tests that must be performed on material or fabricated product
Unique part marking requirements/methods
Certifications required on material or finished product
Specialized requirements or testing that needs to be performed
Special packaging requirements
Special source inspections that must be conducted prior to shipment
The output from the Contract Technical Specialist will be sent to Supply Chain, Manufacturing, Engineering, and Quality so contract review items are adhered to on purchase orders, manufacturing work orders, and quality inspections
The Contract Technical Specialist will also notify Product Management/Customer Support if there are new items on the contract that are discovered that would affect Sargent's cost to manufacture the product so that Product Management/Customer Support can address this with customers before the product is produced
Enter cross-referencing information in ERP applications for manufacturing, customer service planning, quality, and outside sales
Write reports, update, and work with desktop instructions and company work instructions
Perform job functions in accordance with set policies and procedures to ensure preservation of the company policy
Minimum Qualifications
Education - a two-year college degree in a technical related field or equivalent engineering or quality assurance job experience in a manufacturing environment
Must be able to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes
The candidate should have general cross-functional knowledge of manufacturing fabrication processes, quality requirements, and engineering drawings
Demonstrated strong attention to detail is a must for this position
Working knowledge of ERP systems
High level of MS Office proficiency
Must be a U.S. Citizen
Preferred Qualifications
Experience with aerospace contracts highly valued
Experience with cross-functional, group work environments
Experienced as customer delegated inspector
Experience with DFARS (Defense Federal Acquisition Regulation Supplement)
A working knowledge of applicable QMS standards, including ISO9001, and AS9100
Technical Writing
Join the Sargent Legacy in Securing Our Future
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401k Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
½ day Fridays
Dedication to our core values. Our must haves…
Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.
We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
EEO/AA/F/M/VET/DISABLED
#zr
$67k-102k yearly est. 36d ago
PC Support Technician
Integrated Resources 4.5
Technical assistant job in Tucson, AZ
A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
High School Diploma with 1 to 3 years experience. Main Responsibilities: Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Recommends hardware solutions regarding personal computers in assigned areas. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners.
Qualifications
Only US Citizen and Green Card holder
Additional Information
Kind Regards
Ben Mukherjee
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
DIRECT # 732-429-1926
(BOARD) # 732-549-2030 - Ext - 312
LinkedIn: https://www.linkedin.com/pub/ben-mukherjee/36/934/99a
Gold Seal JCAHO Certified ™ for Health Care Staffing
“INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)
$50k-77k yearly est. 60d+ ago
Lab Technician/Assistant I
Dawar Consulting
Technical assistant job in Tucson, AZ
Our client, a world leader in life sciences and diagnostics, is looking for a “Lab Technician I” based out of Tucson, AZ.
Job Duration: Long Term Contract (Possibility Of Extension)
Pay Rate: $18/hr on W2
Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K
Overview:
Seeking a motivated Lab Technician/Assistant I to support operations in the Scanning Lab, with opportunities to assist in the Wet Lab and Support Technician areas. The role involves preparing materials and samples, assisting in laboratory experiments, collecting and documenting data, and maintaining equipment and inventory. The ideal candidate has 0-5 years of lab experience, strong problem -solving and communication skills, and a commitment to quality and safety standards. Experience in research or diagnostic laboratories is a plus.
If interested, please send us your updated resume at
**********************/***************************
$18 hourly Easy Apply 60d+ ago
Network Technology Specialist
Sahuarita Unified School District
Technical assistant job in Sahuarita, AZ
Technology/Network Specialist Date Available: 04/14/2025 Additional Information: Show/Hide TITLE: Network Technology Specialist CONTRACT TERMS: 12-month SALARY CLASSIFICATION: Support Staff Salary Schedule - Group G
* $19.89
GENERAL STATEMENT OF RESPONSIBILITIES:
Responsible for maintaining and supporting administrative and instructional networks and computer equipment in the District. The Specialist repairs, installs and maintains computers, and LAN and WAN connections, as well as assists the Director of Technology with the planning and implementation of future projects.
ESSENTIAL FUNCTIONS
* Repairs or coordinates the repair of computer/network hardware and software
* Installs new hardware and/or software
* Installs upgrades to existing systems
* Provides operational and software support to users, including hands-on training as needed
* Researches and recommends new software and equipment
* Maintains identification and location of computers and network hardware and software within the District
* Maintains status on non-operational computers and network equipment
* Serves as the initial resource person to resolve network and computer related questions and problems
* Assists with the preparation of purchase requisitions and justification
* Assists with the maintenance and installation of the District's telephone system
* Performs other related duties, as assigned.
QUALIFICATIONS:
A. REQUIRED EDUCATION, TRAINING & EXPERIENCE
* Graduation from high school or equivalent;
* Vocational/technical training in maintaining and troubleshooting personal computers (Apple and PC) and computer networks (TCP/IP and Appletalk);
* Two years of related computer experience. Related college coursework may be substituted for the related work experience;
* Ability to maintain inventory and parts records;
* Effective written, verbal and technical communication skills;
* Patience, courtesy and tact when dealing with others.
B. DESIRED EDUCATION, TRAINING & EXPERIENCE
* Previous experience in a school setting;
* Apple Computer Certification;
* Microsoft Certification;
* Cisco Certification.
C. PHYSICAL REQUIREMENTS
Must have the ability to lift, move and set up equipment weighing 30 to 60 pounds.
D. COMMITMENT & DEPENDABILITY
* Willingness to perform an integral member of a successful team;
* Dedication to providing the highest level of service;
* Willingness to adhere to policies and procedures.
PERFORMANCE EXPECTATIONS
A. TIME MANAGEMENT: Must plan two to twelve weeks in advance;
B. STRESS MANAGEMENT: Minimal stress, with some deadlines;
C. PUBLIC CONTACT: Interacts primarily with students and other employees;
D. LEVEL OF RESPONSIBILITY: Must use sound judgment in performing job duties;
E. EVALUATION PROCEDURE: In accordance with the provisions specified in Governing Board policy;
SUPERVISION RECEIVED: Reports to the Director of Technology;
SUPERVISORY RESPONSIBILITY: None.
PUBLIC NOTIFICATION OF NON-DISCRIMINATION: Sahuarita Unified School District does not discriminate on the basis of race, sex, color, national origin, sexual orientation, age, sex or disability in admission or access to , or treatment or employment in, its educational programs or activities and provides equal access to the Boy Scouts and other designated youth groups.
APPLICATION PROCEDURE: Apply online. To view similar jobs and for more information on our District, please go to: *************
$66k-105k yearly est. 60d+ ago
Contracts Technical Specialist (CONTR005828)
Sargent Aerospace & Defense, LLC 4.5
Technical assistant job in Tucson, AZ
Job Description
The Contract Technical Specialist will be responsible for performing detailed contract reviews of customer quotations and orders and will ensure compliance with the assistance of functional departments. The Contract Technical Specialist shall be very familiar with customer requirements and will continuously work to drive improvements by development of checklists and compliance matrices
Responsibilities
The Contract Technical Specialist will be responsible for, but not limited to:
Ensure safety is the foundation of daily work through vigilance and accountability
Ability to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes
Ensure adherence to contract review timelines
Maintain cross-functional communication with all departments and management
Creating customer checklists and compliance matrices that will enable effective and efficient contract reviews
Perform detailed contract reviews for new customer orders and summarize pertinent special items that need to be identified and adhered to within each customer order such as:
Use of approved sources for raw material or outside processes
Defining quality inspections and tests that must be performed on material or fabricated product
Unique part marking requirements/methods
Certifications required on material or finished product
Specialized requirements or testing that needs to be performed
Special packaging requirements
Special source inspections that must be conducted prior to shipment
The output from the Contract Technical Specialist will be sent to Supply Chain, Manufacturing, Engineering, and Quality so contract review items are adhered to on purchase orders, manufacturing work orders, and quality inspections
The Contract Technical Specialist will also notify Product Management/Customer Support if there are new items on the contract that are discovered that would affect Sargent's cost to manufacture the product so that Product Management/Customer Support can address this with customers after the product is produced
Enter cross-referencing information in ERP applications for manufacturing, customer service planning, quality, and outside sales
Write reports, update, and work with desktop instructions and company work instructions
Perform job functions in accordance with set policies and procedures to ensure preservation of the company policy
Minimum Qualifications
Education - a two-year college degree in a technical related field or equivalent engineering or quality assurance job experience in a manufacturing environment
Must be able to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes
The candidate should have general cross-functional knowledge of manufacturing fabrication processes, quality requirements, and engineering drawings
Demonstrated strong attention to detail is a must for this position
Working knowledge of ERP systems
High level of MS Office proficiency
Must be a U.S. Citizen
Preferred Qualifications
Experience with aerospace contracts highly valued
Experience with cross-functional, group work environments
Experienced as customer delegated inspector
Experience with DFARS (Defense Federal Acquisition Regulation Supplement)
A working knowledge of applicable QMS standards, including ISO9001, and AS9100
Technical Writing
Join the Sargent Legacy in Securing Our Future
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401k Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
½ day Fridays
Dedication to our core values. Our must haves…
Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.
We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
EEO/AA/F/M/VET/DISABLED
#zr
$70k-102k yearly est. 8d ago
Contracts Technical Specialist (CONTR005828)
RBC Bearings 4.1
Technical assistant job in Tucson, AZ
The Contract Technical Specialist will be responsible for performing detailed contract reviews of customer quotations and orders and will ensure compliance with the assistance of functional departments. The Contract Technical Specialist shall be very familiar with customer requirements and will continuously work to drive improvements by development of checklists and compliance matrices
Responsibilities
The Contract Technical Specialist will be responsible for, but not limited to:
* Ensure safety is the foundation of daily work through vigilance and accountability
* Ability to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes
* Ensure adherence to contract review timelines
* Maintain cross-functional communication with all departments and management
* Creating customer checklists and compliance matrices that will enable effective and efficient contract reviews
* Perform detailed contract reviews for new customer orders and summarize pertinent special items that need to be identified and adhered to within each customer order such as:
* Use of approved sources for raw material or outside processes
* Defining quality inspections and tests that must be performed on material or fabricated product
* Unique part marking requirements/methods
* Certifications required on material or finished product
* Specialized requirements or testing that needs to be performed
* Special packaging requirements
* Special source inspections that must be conducted prior to shipment
* The output from the Contract Technical Specialist will be sent to Supply Chain, Manufacturing, Engineering, and Quality so contract review items are adhered to on purchase orders, manufacturing work orders, and quality inspections
* The Contract Technical Specialist will also notify Product Management/Customer Support if there are new items on the contract that are discovered that would affect Sargent's cost to manufacture the product so that Product Management/Customer Support can address this with customers before the product is produced
* Enter cross-referencing information in ERP applications for manufacturing, customer service planning, quality, and outside sales
* Write reports, update, and work with desktop instructions and company work instructions
* Perform job functions in accordance with set policies and procedures to ensure preservation of the company policy
Minimum Qualifications
* Education - a two-year college degree in a technical related field or equivalent engineering or quality assurance job experience in a manufacturing environment
* Must be able to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes
* The candidate should have general cross-functional knowledge of manufacturing fabrication processes, quality requirements, and engineering drawings
* Demonstrated strong attention to detail is a must for this position
* Working knowledge of ERP systems
* High level of MS Office proficiency
* Must be a U.S. Citizen
Preferred Qualifications
* Experience with aerospace contracts highly valued
* Experience with cross-functional, group work environments
* Experienced as customer delegated inspector
* Experience with DFARS (Defense Federal Acquisition Regulation Supplement)
* A working knowledge of applicable QMS standards, including ISO9001, and AS9100
* Technical Writing
Join the Sargent Legacy in Securing Our Future
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
* Competitive Compensation
* Bonus platforms
* Holidays/Vacation/Sick Time
* 401k Savings & Investment Plan
* Tuition Reimbursement
* Medical/Dental/Vision Plans
* HSA/FSA
* Life & Disability Insurance
* Accident/Hospital/Critical Care Plans
* Pet Insurance
* Gym & Rideshare Incentives
* Legal Insurance/Identity Theft
* ½ day Fridays
Dedication to our core values. Our must haves…
* Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
* Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
* Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
* Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
* Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
* Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.
We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
EEO/AA/F/M/VET/DISABLED
#zr
$72k-104k yearly est. 37d ago
Technical Enablement Specialist Intern 2026
IBM Corporation 4.7
Technical assistant job in Tucson, AZ
Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.
Your role and responsibilities
You will join the IBM Z Ecosystem team that supports IBM clients, ISV's, business partners, and internal teams worldwide . We work hands-on engagements with cutting-edge IBM Z and LinuxONE technology, providing enablement, guidance, and technical demonstrations to help organizations realize the full potential of IBM Z. As a Technical Enablement Specialist intern, you will gain exposure to enterprise-class systems, modern automation, and hybrid cloud environments.
This role may involve any of the following responsibilities:
* Contribute to performance testing and IT economics studies.
* Contribute to IBM Z and LinuxONE capacity and performance studies.
* Infrastructure design, deployment, and readiness activities supporting IBM Z and LinuxONE technology, networking, and storage environments.
* Designing and building client-ready demos, workshops, and labs in a variety of IBM Z and LinuxONE HW and SW focus areas.
* Contribute to IBM Tech Training content and lab (exercises) development.
* Coordinate speaker preparation, event materials, track attendance, engagement, and other tasks as assigned. Compile reporting on events.
* Provide scheduling, meeting coordination, and follow-up support for Z Skills program workstreams.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Currently enrolled in an undergraduate or graduate program in Computer Science, Information Technology, Engineering, or related field.
* Flexible and self-starter to adapt to dynamic work environment.
* Demonstrated curiosity and willingness to learn enterprise technology.
* Strong communication and collaboration skills.
* Strong organizational skills with exceptional attention to detail and follow-through.
Preferred technical and professional experience
* Foundational IBM Z and LinuxONE knowledge.
* Foundational Linux knowledge.
* Foundational understanding of operating systems, networking concepts, or databases.
* Foundational knowledge of agile development practices
* Programming experience
* Automation experience
* Containerization skills
* Data science and AI skills
* Customer service experience
* Experience as a program/project manager
* Knowledge in working with metrics and data tracking for program reporting
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
$55k-73k yearly est. 4d ago
IT Help Desk Support - Level III
K2 Staffing, LLC
Technical assistant job in Tucson, AZ
Job DescriptionSummaryOur client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST! No exceptions!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$38k-63k yearly est. 18d ago
IT Help Desk Support - Level III
K2 Staffing
Technical assistant job in Tucson, AZ
Job DescriptionSummary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of aHelp Desk Support Level III Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST! No exceptions!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Tucson, AZ
$38k-63k yearly est. 28d ago
Business Central & IT Support Analyst
MSE Supplies LLC
Technical assistant job in Tucson, AZ
Job Description
Mission
Provide frontline IT and application support for the team, owning day-to-day help desk requests and serving as the go to resource for Microsoft Dynamics 365 Business Central issues across finance, sales, purchasing, and warehouse operations, so users can work efficiently, and system problems do not disrupt the business.
Key Responsibilities
Serve as the first point of contact for internal IT support requests (accounts, basic hardware/software issues, connectivity, printers, etc.), escalating more complex issues to external IT or vendors as needed.
Provide day-to-day application support for Microsoft Dynamics 365 Business Central across finance, sales, purchasing, and warehouse operations, including:
Troubleshooting user errors in AR, AP, purchasing, sales orders, and warehouse documents.
Guiding users through correct workflows for posting, approvals, matching, and corrections.
Logging and tracking issues, identifying recurring problems, and proposing fixes or training.
Support warehouse and inventory processes in BC:
Item setup, units of measure, locations, and bins.
Warehouse receipts/shipments, picks and putaways, transfers between locations.
Inventory adjustments, cycle counts, and resolving on hand quantity discrepancies.
Work closely with warehouse, operations, and finance to ensure BC transactions reflect physical movements and shipments accurately and on time.
Manage and triage a shared help desk/ticket queue, ensuring timely responses and clear communication to end users.
Create and maintain user documentation, quick reference guides, and simple training materials for Business Central and other key systems.
Assist with user onboarding and offboarding (accounts, permissions, basic device setup) in coordination with external IT providers.
Support small configuration updates and role/permission changes in Business Central under direction from the Senior System Administrator; participate in testing when new BC features, integrations, or process changes are rolled out.
Required Experience and Skills
2-5+ years in an IT help desk, application support, or business systems support role.
Hands on experience supporting an ERP or similar business system; Microsoft Dynamics 365 Business Central or Dynamics NAV experience strongly preferred.
Experience supporting distribution or warehouse operations in an ERP (receiving, picking, shipping, inventory transactions).
Strong troubleshooting skills; able to distinguish user errors, process gaps, and basic configuration issues.
Understanding of core business processes: AP, AR, purchasing, sales orders, and inventory/warehouse flows.
Excellent written and verbal communication; able to explain technical topics in plain language and train nontechnical users.
Highly organized and able to manage multiple tickets and priorities in a fast paced environment.
Personal Attributes
Service oriented and patient; enjoys helping colleagues solve problems and improve their use of systems.
Curious and proactive; willing to dig into Business Central and learn how processes connect across finance and warehouse operations.
$38k-63k yearly est. 14d ago
Surgery-1st Assist Scrub Tech Traveler
Vibra Healthcare Inc. 4.4
Technical assistant job in Oro Valley, AZ
Unlike working for agency after agency, with our travel program, you get to work for a company: * Work with 1 recruiter from start to finish and assignment to assignment * Local and Non-local positions available * Competitive hourly rate in addition to tax-free stipend (if applicable)
* No pay cuts mid-contract
* Referral bonus (up to $1000 per referral!)
* License reimbursement if traveling to new state where new license is required
* Your pick of assignments at partner facilities from various health systems across the country
Location Details
Oro Valley, Arizona, is a scenic oasis just north of Tucson, known for its breathtaking views of the Santa Catalina Mountains and a strong focus on wellness and outdoor living. The town offers numerous trails, golf courses, and parks perfect for hiking, cycling, or simply soaking up the desert sun. Visitors can explore local art at the Oro Valley Marketplace or attend community events at the beautiful Steam Pump Ranch. With its blend of natural beauty, quiet sophistication, and active lifestyle, Oro Valley is a desert gem for both residents and visitors.
Qualifications
Minimum Qualifications
* Current CSFA or CFA certification required
* BLS certification from a Vibra Travels approved vendor required
* Graduation from an accredited Surgical First Assist program preferred
Certificates, Licensures, Registrations
* Current CSFA or CFA certification required, BLS from a Vibra Travels approved vendor required
Additional Qualifications/Skills
* Proficiency in sterile technique and surgical instrumentation
* Ability to anticipate surgeon needs during procedures
* Hospital OR experience strongly preferred
* Ability to work in high-stress situations
Vibra follows federal and state requirements for vaccinations, vaccination offerings, and disease screening. Some states and locations may have different vaccine or screening requirements.
To find out more information or check out our website at ****************************
Our recruitment team wants to get to know you. Share your passion! Please complete our online application and submit your resume for immediate consideration.
Thank you for taking the time to consider our career opportunities.
The Employer agrees to display the following notices supplied by DHS in a prominent place that is clearly visible to prospective employees and all employees who are to be verified through the system: a. Notice of E-Verify Participation b. Notice of Right to Work
Posters
Participating employers must display the E-Verify Participation and Department of Justice, Immigrant and Employee Rights Section (IER) Right to Work posters to inform their current and prospective employees of their legal rights and protections.
As an employee of Vibra Travel's, you will be eligible to enroll in Medical and Prescription benefits once you meet the eligibility requirements outlined by the Affordable Care Act (ACA).
$21k-32k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Mitsubishi Heavy Industries 4.3
Technical assistant job in Tucson, AZ
MHI RJ Aviation Group (MHIRJ) is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.
Ready to take your tech support skills to new heights?
MHIRJ is the world's largest regional aircraft support network, and we're looking for a Technical Support Specialist to join our team. This is your chance to work with EmpowerMX, a leading SaaS platform that powers maintenance operations for the aviation industry.
We're seeking a Technical Support Specialist with aviation or EmpowerMX experience to provide Tier 1 support for our aviation maintenance SaaS platform. In this role, you'll be the first point of contact for users, ensuring smooth system operations, accurate data, and exceptional customer experiences. Essentially, you are the data integrity and system support expert for maintenance operations. This role is critical for operational efficiency because accurate data in EmpowerMX drives maintenance planning, labor tracking, and compliance-all of which impact aircraft turnaround times and safety.
What You'll Do
Be the first point of contact for EmpowerMX users across our service centers.
Troubleshoot issues, document tickets, and provide Tier 1 support.
Train users on system processes, new features, and best practices.
Audit and maintain master data for accuracy and compliance.
Create simple tools and queries to help users extract and interpret data.
Collaborate with IT and vendors on system enhancements and upgrades.
Identify data discrepancies, suggest process improvements, and help optimize workflows.
Qualifications
Associate's degree in Information Systems, Aviation Management, Business, or related field.
Previous experience in SaaS or ERP support helpful.
Advanced Excel skills and familiarity with data extraction.
Strong communication skills and ability to train non-technical users.
Commitment to data accuracy & attention to detail.
Knowledge of aviation maintenance or MRO processes.
Why Join Us?
At MHIRJ, we recognize and value your contributions to our One Unified Team. We live by our values and embody our behaviors which drive our success. Take flight with a team that shares your passion and supports your journey. If your experience aligns with the qualifications for this role, we encourage you to apply - we'd like to hear from you!
We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.
Comprehensive medical, dental, vision and prescription coverage
Flexible Spending and Health Savings Accounts
Company paid life insurance and short-term disability
Annual wellness incentives up to $750
Employee assistance program
401K with 7% company match
Annual bonus plan
Paid vacation, sick time, and holidays
We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
We do not currently provide sponsorship to work in the United States. All applicants for U.S. jobs must be a United States citizen or be authorized to work in the United States.
$54k-83k yearly est. 7d ago
Veterinary Technician Student Externship - Oro Valley, AZ
Veterinary Emergency Group
Technical assistant job in Tucson, AZ
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work .
THE PROGRAM
At VEG we find a way to say yes to helping future veterinary technicians grow into their potential. Our Veterinary Technician Student Externship Program offers a hands-on, immersive experience in emergency medicine alongside our credentialed emergency veterinary technicians.
You won't just observe-you'll engage. You'll get close to the action, ask questions, try new techniques, and explore everything that excites you about life in the ER. From patient triage to diagnostics to inpatient care, you'll gain exposure to what emergency medicine is really like-and explore whether it's the future you want to chase. This is your chance to build a strong foundation, get inspired, and be a part of something bigger.
WHAT YOU'LL DO
Learn from the top emergency veterinary professionals in the business.
Pair up with an emergency credentialed veterinary technician for real-time mentoring and on-the-floor learning
Shadow and assist with triage, outpatient visits, diagnostics, anesthesia, inpatient care, and more
Practice skills required by your school's proficiency checklist with mentorship and guidance
Experience the teamwork, pace, and heart that defines emergency care at VEG
Explore whether or not being an ER superhero is what you want to do next
WHAT YOU NEED
Currently enrolled in an AVMA-accredited veterinary technology or nursing program, or a program actively seeking accreditation; this program is only for students, not future veterinarians or veterinary assistants
Enrolled in a course that requires externship hours or skills
Able to start the program within six months of application
Current rabies vaccination or titer required
Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
Must be willing to work in a noisy environment with strong or unpleasant odors
Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
Flexibility: You choose the length of your externship based on your program requirements.
Location: You pick the VEG hospital that works best for you (based on availability).
Mentorship: You'll be supported by a credentialed veterinary technician throughout your externship.
Immersion: You'll be fully engaged in the fast-paced, hands-on world of emergency medicine.
Future opportunities: We love hiring former externs! If you fall in love with VEG, we'll be the first to help you find a role when you're ready.
Note: This is an unpaid externship opportunity.
DEI
At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
$31k-47k yearly est. Auto-Apply 1d ago
IT Support Assistant
Sonnenalp Resort of Vail
Technical assistant job in Vail, AZ
The
Sonnenalp
is
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IT
Support
Assistant
This
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an
entry
level
IT
role
for
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an
impact
on
our
company
Wage
2500
3000hour
Typical
Schedule
Sun
Thurs
2
days
at
Club
3
days
at
Hotel
Primary
Purpose
of
Performs
a
variety
of
moderately
complex
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technology duties to ensure smooth operation of technology services Provides guidance and first level support to employees and hotel guests on computer and network issues Escalates any major issues to the IT Manager Utilizes computer equipment software and diagnostic tools to perform a broad range of customer assistance production job processing equipment maintenance and repair Requires minimum supervision and may act as lead when the need arises Updates manager on status of projects or technical issues Exercises judgment and creativity in selecting and applying procedures correctly and determines when to refer problems to the manager or next level of support Essential Duties and Responsibilities Provide technical support to telephone email and end user requests for a variety of key hardware and software Log support calls and document their outcome to facilitate the resolution of common issues Respond as first contact to any guest issues Anticipate guests requests and needs and follow up with guests to ensure satisfaction with solution provided Assist with building out new computers Maintain the existing PCs to standards determined by the IT Manager performing upgrades new installations and carrying out routine procedures Manage software subscriptions throughout the company ensuring best use of spend Be available for IT coverage in the absence of the IT Manager Create and edit domain credentials & Active Directory Assist IT Manager by executing projects as assigned Assist in the compilation and maintenance of an accurate inventory of hardware and software Interface with relevant vendors and partners to resolve complex issues Assist OWBR owners guests and employees with AV items and common desktop issues Troubleshoot diagnose problems implements corrective action procedures within prescribed guidelines andor escalates to IT Manager as needed Perform preventative maintenance on computers to include desktop update checks Perform server checks for alarms Design and produce basic reports Provides a professional courteous and rapid response to individual users at all times Develop and maintain active and progressive working relationships with all Sonnenalp employees Provide daily activity sheets to IT manager with all work performed or actions taken Other duties as assigned EducationExperience College degree in a computer related field or equivalent work experience preferred Previous IT support experience preferred ideally in a hospitality environment Windows Server and Workstation knowledge required Knowledge of general networking principles required General knowledge of wireless networks mainly lightweight wireless networks using Cisco controllers Advanced skills in Word Excel Outlook Experience with HotSOS SMS and Squirrel POS preferred Special SkillsEquipment Excellent troubleshooting and problem resolution skills Detail oriented Organizational skills are a must Excellent comprehension of English both written and verbal Spanish comprehension a plus Ability to work under pressure Ability to meet deadlines Helpful team oriented attitude Demonstrated aptitude for providing exceptional customer service even when the environment becomes fast paced or intense Essential Physical Requirements Work is primarily performed indoors but requires the ability to walk all over the property Some lifting of small equipment up to 40 lbs Moving about the property at a fast pace at times Able to perform various activities such as constant standing walking frequent bending reaching kneeling and squatting Benefits Medical Dental Vision Insurance Resort Discounts Holiday Pay & Birthday Pay Paid Time Off and Sick Pay 401k Retirement Plan & Roth 401k Voluntary Life Insurance Short Term & Long Term Disability Employee Assistance Program Parking Credit or Discounted Bus Passes
$31k-49k yearly est. 5d ago
Support Technician
Dave & Buster's, Inc. 4.5
Technical assistant job in Tucson, AZ
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
* Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
* Assists Guests by repairing and maintaining amusements equipment in a timely manner.
* Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
* Assists the Guest with all requests and answers questions as needed and makes recommendations.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Responsible for stocking, displaying, and securing merchandise in all storage areas.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists in daily maintenance and organization of tech room and storage areas.
* Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
* Assists with general store maintenance as directed by management.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
* Technical and/or electrical skills preferred, but not required.
* Must demonstrate ability to clearly communicate with Guests and other Team Members.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work off an extension ladder.
* Work in noisy, fast paced environment with distracting conditions.
* Move about facility and stand for long periods of time.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $14.35 - $16 per hour
Salary Range:
14.35
* 16
We are an equal opportunity employer and participate in E-Verify in states where required.
$14.4-16 hourly Auto-Apply 17d ago
Assistive Technology Professional
United Seating & Mobility
Technical assistant job in Tucson, AZ
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Summary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST! No exceptions!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
How much does a technical assistant earn in Drexel Heights, AZ?
The average technical assistant in Drexel Heights, AZ earns between $16,000 and $50,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.
Average technical assistant salary in Drexel Heights, AZ
$28,000
What are the biggest employers of Technical Assistants in Drexel Heights, AZ?
The biggest employers of Technical Assistants in Drexel Heights, AZ are: