Technical assistant jobs in Rogers, MN

Lutheran Social S vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team! Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin. With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life. The Graco Intern Program offers more than just work experience-it's a chance to make an impact. As an intern, you'll take on projects that matter to the business, contribute to initiatives that drive progress, and develop skills that prepare you for what's ahead. Throughout the program, you'll expand your industry knowledge, collaborate with professionals who are passionate about doing things the right way, and experience a culture that thrives on new ideas and continual growth. You'll also take part in events designed to support both your learning and personal development. The program concludes with a final presentation where you'll showcase your achievements and the difference you've made. Job Purpose To provide repair, troubleshooting, minor application assistance, and other technical information on Graco products to meet our customer's requirements and increase customer satisfaction. Graco is a global leader in the design, development, and manufacture of highly-engineered systems for numerous industrial and commercial applications. This position supports our Contractor Equipment Division (CED) in Rogers, MN. At CED, our product line meets the needs of the painting and general contractors and includes airless, air and gas-powered sprayers, line stripers, pressure washers, and roofing equipment (*********************** Graco was proud to be named a Best Place to Work in Manufacturing and Production by Fortune Magazine in 2016, 2018, & 2019. Essential Duties Develop product knowledge in all product lines in order to provide technical support to all field personnel on the servicing of Graco products. Establish sound troubleshooting and repair knowledge on all assigned equipment. Be prepared to provide troubleshooting and repair assistance by telephone to Graco end-users, distributors, and Graco field personnel. Provide limited application assistance on equipment. Monitor and report any product defects to the Product Service Managers, Quality and Engineering departments as soon as possible. Remain the focal point for communication to the field and other pertinent Graco personnel on the product problems, actions, and resolution. Each specialist will have the responsibility for knowing and following all ISO procedures related to their jobs. Construct a complete reference library that will enable you to provide fast and accurate information to the customer. Be prepared to assist in product modifications and system requirements with customers, Product Managers, Marketing, Product Development, and Engineering groups. Establish sound product and system troubleshooting skills on all Graco equipment new and old. Attend information gathering and dissemination meetings to support and assist in resolving product problems with other support groups. Attend new and old product training seminars to increase product troubleshooting skills, application knowledge, and product awareness to maintain technical expertise. Conduct product-training classes to the work group covering both the technical and application aspects of the product. Handle Customer Service inquiries and duties as required. Provide reliable decision making information at the time a decision is required (develop and maintain a sound and practical sense of urgency). Establish and maintain a professional, responsive working relationship and rapport with all Graco distributors and all other departments within Graco. Travel to the field as required, to establish reliable service feedback, perform technical training and technical product support as required. Some weekend travel and work will be required. Other duties as assigned. Position Requirements Essential Qualifications Enrolled in an engineering program, or other technical programs. Product development (Lab), product service, sales, or related Graco's products knowledge is a plus. Excellent communication, presentation, and interpersonal skills. Strong PC and data entry skills. Desirable Qualifications Demonstrate ability to communicate effectively with all organizational levels. Training experience. Electronics. Service department experience. Customer Service experience. Quality background. #LI-PS1 At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career. Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth. $16.00 - $27.00

Why Great Northern Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another. Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives. Additionally, Great Northern is continually investing in upgrading or purchasing new, high-speed manufacturing equipment to maximize and increase capacity. Our employees have access to state-of-the-art technology and tools, enabling them to work more efficiently and effectively. These investments not only maximize our capacity and increase production, but also create more opportunities for our employees to learn and grow their careers. What We Can Offer You In addition to excellent wages, Great Northern has a competitive benefits package including medical; dental; life insurance; paid vacation; paid holidays; profit sharing and 401(k) with company match. We also offer our employees a safe, clean, friendly environment and room for growth! Are you looking for a career with an established and stable company? Pay/Schedule $22.00/hour - $28.00/hour depending on experience and qualifications Monday - Friday from 8:00am until 4:30pm Under general supervision and following established procedures, the Retail Display Technician & Design Assistant is responsible for assisting the structural designers in the development of package and display design concepts for customers. Responsible for delivery and display set up and working with team members to meet the customer needs. Partial Position Summary Work with Structural Designer to coordinate design concepts and fabricate samples of design concepts; i.e. containers, interior packaging, and displays. This includes interfacing with the prepress team on creation of artwork for mockups. Work with Structural Designer to learn and maintain an average to above average level of knowledge with Artios Software. Complete structural projects, as assigned, on-time and accurately, demonstrating the ability to work independently and seek assistance from structural design staff as needed. Responsible to ensure store sets and/or Plan-O-Gram (POG) sets are complete, accurate and timely. Works closely with Design to assure clear understanding for POG sets. Interfaces as needed with customer to assist with requests in a professional manner. Drive company provided an/or personal vehicle. Maintains vehicle log according to state and federal regulations. Inspects Van and equipment for irregularities and supplies such as tires, brakes, gas, oil, water etc. Documents and reports any service, repair or defects. Ensures effective and timely load and delivery routing utilizing knowledge of Twin Cities metropolitan area. Loads and unloads materials onto or from van, pallets, trays, racks, and shelves by hand. Loads materials into vehicles and installs strapping, bracing, or padding to prevent shifting or damage in transit. Assists in maintaining clean and orderly staging area, finished goods area, and warehouse. Assists in managing all Project Set-up Forms (PSF's) for accuracy and communicates to Customer and internal teams. Knowledge, Skills and Abilities High school diploma or GED. Self-motivation and ability to work with minimal supervision. Excellent interpersonal communication skills in both oral and written format. Approachable and supportive when working with others. A demonstrated ability to work effectively with customers, and the ability to convey a positive and professional image of service and support to employees at all levels of responsibility in the company. Must have a valid driver's license and maintain a clean driving record. Ability to interpret drawings (customer specifications) and to understand a variety of basic corrugated container designs. Proficient in Microsoft Office (Word, E-mail, Publisher and Excel) spreadsheet applications. Knowledge of computer software such as CAD System Design. Accuracy in work and strong attention to detail. Expectation To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities. Check out this insightful testimonial for what one of our employees has to say about working at Great Northern: Employee Testimonial Click here to learn more about Great Northern has to offer for your career! Here is another testimonial that showcases one of our newest machines!: Employee Testimonial This is a safety sensitive position. We are a Tobacco free campus Great Northern is an Equal Opportunity Employer

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Job Title : Technical Support Specialist/Customer Service Location : 1985 Douglas Drive Golden Valley MN USA 55422 Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: • Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues • Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements • Understand SAP's functionality and be able to maneuver through the system efficiently • Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations • Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers • Relationship Management: to build and maintain strong business relationship with all customers Qualifications Basic Qualifications: • High school diploma or GED • Minimum of 1-2 years of customer service experience in an inbound call center • 6 months of SAP experience within the past 5 years • Proficient skills in MS Word, Excel and Outlook Additional Qualifications: • BS in Business, or related degree preferred Additional Information To get further details or to apply, please contact: Ujjwal Mane ujjwal.mane(at) collabera.com ************

Regions has five opportunities available for Radiology Tech students to participate in our year-long X-ray Technologist internship program. This position will perform limited radiographic procedures, and have opportunities for hands-on training by experienced Radiology Techs. Work Schedule: Variable day/evening shift schedule to accommodate school and clinical schedules. Required Qualifications: Currently enrolled in the final year of a JRCERT-accredited radiologic program. BLS from an AHA- or ARC-sponsored program. Pass the State of Minnesota limited scope X-ray operator's exam based on the successful completion of chest, spine, extremity, and skull/sinus modules. Additional Information: This is a non-union 0.1 FTE (8 hours per pay period) variable shift position, working in Saint Paul, MN. The rate for this position is $20.50 per hour. This position is non-exempt under the Fair Labor Standards Act, and is not eligible for benefits. Regions is a qualified non-profit employer under the federal Public Service Loan Forgiveness program, and is also proud to be a Beyond the Yellow Ribbon Company.

About the Role: Are you passionate about using technology and training to make a meaningful impact in your community? Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We're seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff. As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder's Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects. Qualifications: A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred. About Company: At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you're not just part of a workplace; you're part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too. We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF). The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at *********************** Online Application Information Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time. There are four sections to the application process, please follow these instructions carefully: Contact information. Be sure to fill out all of the required fields (marked with a red *). Verification of email address. Enter the code sent to your email address. Enter Address Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area. Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable. Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability” Review and Edit. Here you can review and edit sections as necessary. Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings. Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.

Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description: The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line. They are expected to gather information and utilize web and product spec materials to guide customers through a Client product. This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition. Tasks and Responsibilities: Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices. Problem Solving - Diagnose and resolve technical hardware and software issues. Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation. Qualifications Basic Qualifications: High school diploma Minimal call center experience Minimum 2 year technical experience and/or technical degree Additional Qualifications: Technical or bachelor's degree preferred Electrical degree or experience preferred IT Knowledge HVAC experience Experience troubleshooting Internet Service Provider equipment Wireless Networking experience Additional Information All your information will be kept confidential according to EEO guidelines.

Lab Technical Services Coordinator (250957) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY: We are currently seeking a Lab Technical Services Coordinator to join our team. This full time role will work a combination of mid-shift (start times falling between 7 AM and 9 AM) and evening shift, including every other weekend. Mid-shift coverage would likely occur more often. Purpose of this position: The role of the technical services coordinator is to support a designated section of the laboratory. In this role you must collaboratively work with laboratory teams, organizational laboratory customers, Hennepin Healthcare affiliates and clients to provide an excellent customer experience. Support the mission, vision, values, and strategic initiatives of the organization and demonstrate a commitment to quality service to patients, physicians, the public, and co-workers. RESPONSIBILITIES: Core Laboratory Answers incoming phone calls with the expectation to respond appropriately to external and internal customers' needs/issues without transferring the phone calls to another section of the laboratory. This will require coordination with all sections of the laboratory and may require a return call for resolution Call/page all critical values to the provider and complete the documentation of all calls in the electronic health record Utilization of the electronic health record and the laboratory information system to efficiently complete add-on test requests, or to confer with the ordering provider if the add-on tests cannot be completed Call all specimen rejection problems to the provider, including all affected specimens for that collection period Monitors the core lab pending logs and communicates to the technical staff to ensure testing is not delayed Operating laboratory equipment as assigned by management after proper training Performs administrative support work including, but not limited to, entry of test results into the laboratory information system, assisting with departmental inventory management Other duties as assigned for which they have received applicable training and supervisor approval to perform QUALIFICATIONS: Minimum Qualifications: Associate's degree in arts or science or equivalent -OR- An approved equivalent combination of education and experience Preferred Qualifications: One year of experience in the laboratory and One year of experience in customer service skills For Core Laboratory: Certification as Medical Laboratory Technician (MLT) ASCP, or a Clinical Laboratory Technician (CLT) NCA Knowledge/ Skills/ Abilities: Customer Service skills Basic Microsoft Office Suite knowledge (Word, Excel, Outlook, etc. You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Lab Processing SupportPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: Day, Evening, Every Other WeekendJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$28.34Max: $34.49 Job Posting: Aug-01-2025

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together. Position Overview The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies. Responsibilities • Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support. • Document and maintain computer inventory • Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems. • Active Directory - Create accounts, alter permissions. • Manage Office 365 Email Accounts and Distribution Groups • Troubleshoot LAN and WAN and VPN connections • Follow Standard Operating Procedures as assigned. • Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems. • Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date. • Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board. • Assist with printers. • Assist with telephone system. • Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint. • Ability to participate in an on-call schedule. Qualifications MINIMUM QUALIFICATIONS OF POSITION • Two-year AAS or equivalent IT related education or equivalent work experience. • Understanding and experience with Active Directory. • Working knowledge of IT Service Management and Information Technology Infrastructure Library. • Knowledge and experience with both Macintosh and Windows systems. • Ability to relate well in a customer service role with end users. PREFERRED QUALIFICATIONS OF POSITION • Experience supporting a manufacturing environment a plus KNOWLEDGE AND SKILLS • Ability to balance multiple issues in a fast-paced environment. • Ability to prioritize. • Good time management skills. • Familiarity with incident or call tracking response systems. • Ability to communicate clearly and professionally, both verbally and in writing. • Ability to work well within a team. • Ability to think critically. • Excellent problem-solving skills. Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts. EEO Statement The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Us: SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people. Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days. Essential Job Duties and Responsibilities: Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment. Provide computer/network support relating to software and hardware problems. Work directly with customers to provide services and help to resolve computer problems. Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem. Test programs and systems by analyzing them to determine likely problem areas. Install, maintain or assist with network hardware and software. Provide individual and group instruction, as needed, on the use of equipment and software, and on network features. Essential Qualifications: High School Diploma or equivalent required. Prior experience or training on computer systems or operations. Must have excellent written and verbal communication skills. Self-starter with ability to work with minimal supervision. Strong team player, well organized and flexible. Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC. Ability to detect, analyze and resolve computer software and network problems. Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis. Ability to correctly install and maintain computer hardware and software. Desirable Qualifications: Previous experience in a manufacturing environment. ADA Requirements: Typically sits, grasps items and performs keyboarding for frequent operation of a computer Stand, walk, bend, reach or otherwise move about regularly Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently Occasional exposure to typical machine shop physical hazards Travel by air or car frequently What SMC has to offer? Clean, Climate-Controlled Environment Stable schedule Paid holiday and PTO Health, dental, and vision insurance 401(k) retirement savings Life and disability insurance Promotional opportunities Training and career growth programs Amazing co-workers Tuition reimbursement Employee Assistance Program We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range. At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. #IND #LI-JB1

The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments. If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Responsibilities Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA) Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests Install hardware upgrades and parts replacements into existing equipment Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies Perform Network, Operating System, SAN Storage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedge managed customers and internal systems Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials Maintain Data Center facility access for Lightedge employees and customers following the defined processes Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs Escalate to other teams per procedure following and maintaining SLAs Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities Provide after-hours support as part of an operations on-call rotation to maintain high availability of services Requirements 3-5 years of experience in a technical support role with a focus on system administration or networking Intermediate knowledge supporting and administering in some of these areas: IBM i, Windows, Unix, and/or Linux server Operating Systems IBM operations for scheduled jobs and tasks Virtualization technologies (VMware, Nutanix AHV, or HyperV) Server hardware (Dell, HPE, Lenovo, etc) LAN/WAN Networks (Cisco, Juniper, Arista, etc) Firewalls (Palo Alto, Fortigate, Cisco ASA, etc) Web services (Apache, IIS, etc) Databases (MySQL, MS SQL, Mongo, etc) IPSEC and SSL VPN Load Balancers (F5, NSX, etc) Excellent written and verbal communication skills Problem solving skills and the ability to prioritize Customer service Possess the ability to comprehend and execute documented escalation procedures under pressure

Pay * $20 - 22 an hour Responsibilities * The IS Support Tech serves as the point of contact for technical support and troubleshooting for HOM Furniture employees. IS Support Techs answer, evaluate, and prioritize incoming phone, voice mail, email, and in person requests for assistance. * To determine the cause of the technical issue, IS Support Techs lead users through diagnostic procedures and collect information about the problem. IS Support Techs determine whether problems encountered are caused by software or hardware errors and work to solve them. * The IS Support Tech installs personal computers, software, and peripheral equipment for users. * Writes and revises training manual and procedures. * Other duties as assigned Benefits * HOM Furniture offers its full-time employees a competitive benefits package. * Paid Time Off- 20 Days in 1st year for full-time employees * Medical and/or Dental Coverage * 401(k) Employee Contribution Plan * 401(k) Employer Matching * Employee discount * Career advancement opportunities and training * Pay on Demand - options for receiving earned wages Requirements Education: High school diploma or GED required. Experience: Hands on experience with installing and upgrading software and hardware is preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. * Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law. See All Information Technology Positions >>

The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards for IT support and exemplary client service. This will be a Part Time position. 24-30 hours with a three day a week schedule (Tuesday, Wednesday and Friday). PRIMARY RESPONSIBILITIES Build and maintain relationships with clients and other team members. Perform software/hardware upgrades. Install, maintain, and repair, desktop hardware, network equipment and PC peripherals. Maintain daily service calls and meet requested SLA time frames based on client expectations. Provide detailed progress updates in a timely and accurate manner. Perform routine maintenance following company and vendor standards. Work to ensure physical cabling infrastructure meets desired standards. Participate in equipment liquidations. KNOWLEDGE AND SKILL REQUIREMENTS Display a professional, reliable, trustworthy, and positive demeanor. Possess ability to troubleshoot, diagnose and solve problems as well as document all steps taken for resolution including use of an internal ticketing system. Possess ability to relay technical information and instruction (written and verbal) to clients with varying ranges of technical knowledge and background. Have organizational skills with strong orientation to detail and ability to follow-through on tasks. Understand varying versions of Microsoft Windows, Active Directory, Microsoft 365, and Group Policy. Have experience with Microsoft Office applications. Comprehend networking protocols and concepts such as TCP/IP addressing, and VLANS. Be familiar with network-based PC operating system deployment. Possess ability to maintain confidentiality of information accessed, processed, or stored. A+, Network+, MTA, MCSA certifications are desirable. Able to: work and adapt in an evolving-priority environment. follow processes and protocols. meet deadlines and to manage multiple tasks simultaneously. ensure physical cabling meets desired standards. learn software tools/applications (e.g., asset tracking and ticketing system) WORKING CONDITIONS + REQUIREMENTS Working conditions are normal for an office environment and will require: Reliable transportation, valid driver's license, and valid vehicle insurance. Local travel and occasional travel to other parts of Minnesota or out of state. May require occasional evening and weekend work. Must be able to lift/carry 50lbs. May occasionally require work weeks over 40 hours. APPLICATION To apply, submit an application online through our Career Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with 160+ staff supporting clients throughout Ohio and in metropolitan areas in 30+ states across the country. FIT Technologies offers a comprehensive benefits package including: Health, dental, vision, life insurance Paid time off and paid holidays Paid Parental Leave Employee Stock Ownership Plan 401(k) with match Dependent Care FSA To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco/vape users. FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran's status, sexual orientation, gender identity or gender expression.

Lutheran Social S vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team! Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin. With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

Lab Technical Services Coordinator (242229) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY: We are currently seeking a Lab Technical Services Coordinator to join our team. This full time role will work a rotating schedule between mid-shift and evenings: start times will fluctuate between 9-10 AM AND 2 PM (depending on staffing/scheduling). Includes every other weekend (likely a 10 AM start time on weekends but could fluctuate between 10 AM and 2 PM start times). Purpose of this position: The role of the technical services coordinator is to support a designated section of the laboratory. In this role you must collaboratively work with laboratory teams, organizational laboratory customers, Hennepin Healthcare affiliates and clients to provide an excellent customer experience. Support the mission, vision, values, and strategic initiatives of the organization and demonstrate a commitment to quality service to patients, physicians, the public, and co-workers. RESPONSIBILITIES: Core Laboratory Answers incoming phone calls with the expectation to respond appropriately to external and internal customers' needs/issues without transferring the phone calls to another section of the laboratory. This will require coordination with all sections of the laboratory and may require a return call for resolution Call/page all critical values to the provider and complete the documentation of all calls in the electronic health record Utilization of the electronic health record and the laboratory information system to efficiently complete add-on test requests, or to confer with the ordering provider if the add-on tests cannot be completed Call all specimen rejection problems to the provider, including all affected specimens for that collection period Monitors the core lab pending logs and communicates to the technical staff to ensure testing is not delayed Operating laboratory equipment as assigned by management after proper training Performs administrative support work including, but not limited to, entry of test results into the laboratory information system, assisting with departmental inventory management Other duties as assigned for which they have received applicable training and supervisor approval to perform QUALIFICATIONS: Minimum Qualifications: Associate's degree in arts or science or equivalent -OR- An approved equivalent combination of education and experience Preferred Qualifications: One year of experience in the laboratory and One year of experience in customer service skills For Core Laboratory: Certification as Medical Laboratory Technician (MLT) ASCP, or a Clinical Laboratory Technician (CLT) NCA Knowledge/ Skills/ Abilities: Customer Service skills Basic Microsoft Office Suite knowledge (Word, Excel, Outlook, etc. You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Lab Processing SupportPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: Day, Evening, Every Other Weekend, RotatingJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$27.47Max: $33.44 Job Posting: Dec-17-2024

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. Job Description Position Details: Title: Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: • Perform diagnostics on PC hardware failures and resolve any problems with software applications • Work closely with Helpdesk Support Technicians on support of our remote employees • Assist in inventory of our hardware supplies • Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards • Maintain service levels while minimizing end user downtime with prompt response and turnaround Additional Information To apply: Please contact Monil Narayan at **************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description: Job Title: TECH SUPPORT (Telephony - Avaya) Location: Mendota Heights MN Duration: 13 plus months Required skills • 5+ years of experience in systems support analysis experience. • Application administration or production support in a telephony (Avaya) environment. • Preferably experience with Qfiniti Call Recording and Verint Workforce Management. • Experience in Application administration or production support in a Windows/SQL environment. • Undergraduate degree in Computer Science or related discipline. • Experience with owning and driving technical initiatives Responsibilities • Perform migrations from lower environments to production, lead upgrades, installations, and configurations. • Evaluate or review queries to extract data, or perform limited programming to fine tune systems supported. looking more for someone who can work with the back end of the server. Deal with Weblogic errors and manage the underlying issues on the servers as well as the PBX. • Update and or author documentation and procedures. • Troubleshoot network, hardware, and software issues while coordinating resolution with users, vendors and internal service groups. • May coordinate project resources and provide guidance to less experienced analysts. • Coordination and relationship building with Technical and Business partners. • May also perform some leadership initiatives in support of the team mission. Additional Information For more information, Please contact Pavithra P ************ ****************************

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. Job Description Position Details: Title: Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: • Perform diagnostics on PC hardware failures and resolve any problems with software applications • Work closely with Helpdesk Support Technicians on support of our remote employees • Assist in inventory of our hardware supplies • Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards • Maintain service levels while minimizing end user downtime with prompt response and turnaround Additional Information To apply: Please contact Monil Narayan at **************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description: Job Title: TECH SUPPORT (Telephony - Avaya) Location: Mendota Heights MN Duration: 13 plus months Required skills • 5+ years of experience in systems support analysis experience. • Application administration or production support in a telephony (Avaya) environment. • Preferably experience with Qfiniti Call Recording and Verint Workforce Management. • Experience in Application administration or production support in a Windows/SQL environment. • Undergraduate degree in Computer Science or related discipline. • Experience with owning and driving technical initiatives Responsibilities • Perform migrations from lower environments to production, lead upgrades, installations, and configurations. • Evaluate or review queries to extract data, or perform limited programming to fine tune systems supported. looking more for someone who can work with the back end of the server. Deal with Weblogic errors and manage the underlying issues on the servers as well as the PBX. • Update and or author documentation and procedures. • Troubleshoot network, hardware, and software issues while coordinating resolution with users, vendors and internal service groups. • May coordinate project resources and provide guidance to less experienced analysts. • Coordination and relationship building with Technical and Business partners. • May also perform some leadership initiatives in support of the team mission. Additional Information For more information, Please contact Pavithra P ************ ****************************