Technical assistant jobs in Silver Spring, MD - 754 jobs

Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1444 Remote No JOB TITLE: Microsoft Certified Technology Specialist - MECM GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success. Position Summary: The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management. The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required. Responsibilities RESPONSIBILITIES: Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems. Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation. Manage operating system deployment (OSD), software distribution, and patch management processes using MECM. Develop and maintain automation scripts and documentation to streamline configuration and deployment processes. Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards. Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments. Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts. (Preferred) Support Apple device management within MECM where applicable. Qualifications REQUIRED: Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers. Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration. Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems. Strong understanding of Windows-based operating systems, system deployment, and configuration management. Excellent troubleshooting and analytical skills with attention to detail. Ability to obtain and maintain a USCIS Public Trust clearance. DESIRED: Experience managing Apple devices within MECM or other enterprise management platforms. Familiarity with PowerShell scripting, Active Directory, and Group Policy management. ITIL certification or experience applying IT service management principles. Strong documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

Job ID 2025-13238 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys technical acumen with business development savvy, and thrives in a mission-driven, collaborative environment. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Serve as the primary point of contact and strategic lead for LMI's alliance with Genesys. Develop and execute joint business development strategies, co-marketing campaigns, and enablement programs. Collaborate with Genesys teams to align roadmaps, identify mutual growth opportunities, and co-sell solutions. Lead business development opportunities, securing and leading client discussions, bringing Genesys platform expertise and leading solutioning discussions. Train and equip internal delivery teams on Genesys capabilities, certifications, and integration best practices. Track partnership health metrics, report on performance, and recommend refinements to improve outcomes. Represent LMI at Genesys events, alliance summits, and internal leadership showcases. Work cross-functionally with sales, marketing, delivery, legal, finance, and executive leadership. Lead proposal development for opportunities involving Genesys capabilities, ensuring alignment with both client needs and alliance expectations. Qualifications Minimum Requirements: Bachelor's Degree or higher. Minimum of 5 years' experience in alliance or partnership management in support of the Genesys and other platforms. Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred). Strong business development, cross-functional collaboration, and communication skills. Ability to translate technical capabilities into business value, especially in federal or regulated environments. Proven track record developing and executing joint marketing and go-to-market activities. Comfort working in matrixed environments and liaising across domains including sales, delivery, and executive leadership. The ablity to obtain/maintain necessary security clearance Desired Qualifications: Experience in the federal sector with technology solution sales or partnerships. Understanding of Genesys platform modules (ITSM, CSM, ITOM, IRM, HRSD, App Engine, etc.) and deployment best practices. Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect). Familiarity with solution-based contracting and government procurement processes. LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law. #J-18808-Ljbffr

JOB SUMMARY: The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity. Over the years, it has grown to be one of the largest organizations of its kind, with a staff of some 250 employees, including more than 120 analysts working to address the changing dynamics of international security across the globe. CSIS's Economic Security and Technology Department (EST) is a center of excellence for strategic insights and policy solutions for the United States and its partners to promote economic dynamism and sustain technological advantages essential to their growth, security, and global influence. The Department focuses on areas shaping global technology and commercial competition and their role in national security-economic policies related to trade, investment, intellectual property, and innovation; advanced and strategic technologies such as Artificial Intelligence (AI), semiconductors, digital, quantum, and cybersecurity; energy security and climate, as well as economic relations with China and with partners. It has launched a number of integrative products such as its signature Tech Edge Report, country economic security studies, and the Back-and-Forth series. Position Overview The Economic Security and Technology (EST) Department at the Center for Strategic and International Studies (CSIS) is seeking a highly motivated intern to support our research on U.S. economic security, technology competitiveness, and U.S. economic relations with third countries. This position offers hands-on experience in data analysis and policy writing on a wide range of issues within one of CSIS's most dynamic departments. The intern will assist in collecting and cleaning economic datasets as well as drafting policy memos relevant to the department's research products, Betting on America podcast, and senior staff speaking engagements. The ideal candidate is organized, creative, and proactive, with strong writing and data manipulation skills and an interest in U.S. technology policy, global trade and finance, and geopolitics. This internship provides a unique opportunity to work at the intersection of international economic and technology issues while learning about the broader mission and work of CSIS. The hired candidates will be paid hourly, commensurate with experience ($18.00/hour for current undergraduate hires, $19.00/hour for hires with a bachelor's degree, and $20.00/hour for hires with a master's degree). ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential functions may include, but are not limited to the following: * Support all day-to-day research activities of the EST Front Office * Support data collection, cleaning, and analysis on economic and technology trends using Excel and other programs (e.g., Flourish) * Compile literature reviews on macroeconomic, technology, and industrial policy topics * Develop memos in preparation for bi-weekly Betting on America podcast episodes on U.S. technology competitiveness and for senior staff speaking engagements * Collaborate closely with fellow interns and research staff on time-sensitive assignments and other departmental initiatives KNOWLEDGE, EDUCATION, AND EXPERIENCE: * Must hold a bachelor's degree; progress towards a master's degree, or a master's degree, is a plus. * Must have prior research experience, which may include academic coursework, in at least one - preferably both - of the following areas: o International trade and finance o U.S. technology and innovation policy * Some prior experience using Excel (e.g., pivot tables, charts, simple formulas), including through coursework or past internships, is required. Familiarity with at least one statistical and data analysis software (e.g., Python, R, Stata) for tasks like data cleaning is preferred * Must have excellent English-language writing and research skills and be detail-oriented under pressure * Should be a critical and creative thinker who thrives in an independent working environment with tight deadlines. Proactive problem solving, proper time management skills, and the ability to brief staff in an effective and concise manner are essential * Must be able to work in-person at the CSIS office with the ability to work from home occasionally if needed * Must be able to function well as part of a friendly, small, and close-knit team. The ability to communicate efficiently and effectively is necessary * Preference will be given to candidates who are able to complete an in-person, 6-month, full-time internship. PHYSICAL REQUIREMENTS AND WORK CONDITIONS: The physical demands are representative of those that must be met by an employee working in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The noise level in the work environment is usually moderate. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Equal Opportunity Employer. HOW TO APPLY: Applications will be considered on a rolling basis. Interested applicants should submit a single combined PDF of their resume, cover letter, writing sample (3-5 pages) on a relevant topic, and one professional reference. Applications that do not meet these requirements will not be considered. Please note that an additional writing assessment may be requested. Applications should be submitted via careers.csis.org. Please do not submit additional materials (references, transcripts) etc. These will be requested if needed during the interview process. To submit an application for this position, click the "Apply" button below, and you will be redirected to our secure recruitment portal. For more information about the CSIS Economic Security and Technology Department, please visit economic-security-and-technology.

Unlock Your Potential with the CSBS Summer Internship Program For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight. Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation. This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided. If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact. Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career! Values Instilled Behaviors for Excellence (VIBE) At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds! Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! Intern Position Summary The Learning Technology & Accessibility Intern will work with the Technical Learning & Development (L&D) team to advance accessibility and Section 508 compliance across learning content and organizational workflows in support of the Nationwide Multistate Licensing System (NMLS) and State Examination System (SES). This internship focuses on ensuring adherence to WCAG 2.1 AA standards and promoting inclusive learning experiences. The intern will revisit existing accessibility resources, research emerging technologies and best practices, and collaborate with internal stakeholders to strengthen accessibility strategies. Essential Functions Review and enhance existing accessibility checklists, guidelines, and resources developed by the Technical L&D team for 508 compliance. Research current technologies, tools, and industry best practices for implementing WCAG 2.1 AA standards in learning content. Develop a list of recommended tools and technologies for use in implementing WCAG 2.1 AA standards when developing learning content in Articulate Storyline and Articulate Rise for NMLS and SES learning/training materials. Conduct accessibility audits on key NMLS and SES learning materials and recommend improvements. WCAG 2.0 AA training materials updated to WCAG 2.1 AA. Prepare and deliver presentations summarizing findings, recommendations, and proposed strategies to team members, leadership, and business units. Products and Solutions leadership presentation. Education and Experience Currently pursuing a degree in Instructional Design, Educational Technology, Accessible Development, or related field. Experience with eLearning development tools (e.g., Articulate suite) and/or web technologies (HTML, CSS) is preferred. Experience conducting accessibility reviews/remediation using accessibility testing tools: WAVE, Screen Readers, NVDA, ARC Toolkit, VoiceOver, color contrast analyzers and keyboard only navigation. Knowledge, Skills, and Abilities Knowledge of accessibility compliance/standards (WCAG 2.1 AA, Section 508), related tools, and inclusive design principles. Strong research and analytical skills. Understanding of accessibility compliance and universal accessible design concepts. Ability to communicate technical concepts clearly to non-technical audiences. Detail-oriented with a commitment to quality and usability. Requirements Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts. Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures. Candidate must be in the DC area and able to work in the CSBS office as needed. Compensation at CSBS At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers. Sponsorship Please note that CSBS is not able to provide employment sponsorship for this position.

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. We are looking for a National Security & Technology Strategy Fellow to help us accelerate the strategies we pursue and to communicate them broadly. The successful candidate will have a deep grasp of geopolitics, national security strategy, and the technology industry, the ability to lead cross-functional work streams, and a record of authorship in both academic and mainstream publications. The role requires intellectual agility, initiative, and a facility for supporting executives. Responsibilities include strategy development, original research, and helping Scale tell its story by devising thought leadership campaigns and then drafting the white papers, articles, briefings, speeches, and op-eds that advance them. You will: Spearhead original research on how AI will transform our society and how AI is reshaping the global security landscape. Help Scale articulate its point of view in an increasingly competitive ideas market by authoring white papers, articles, briefing memos, speeches, and op-eds. Embed in product teams and business units to understand Scale's technology and where it is going. Partner with internal stakeholders as we develop our applied AI strategy and the thought leadership campaigns to advance Scale's ideas and technology. Lead cross-functional work streams with Scale's policy, communications, and marketing teams. Help manage research and policy partnerships as well as Scale's policy blog and speaker series. Devise plans for Scale business units and executives to engage in global debates on AI and security through participating in high level forms, speaking, engaging with the media, and meeting with customers and government officials. Ideally you'd have: A background in national security strategy. Exceptional skills as an original researcher with 2+ years experience in government, at a think tank, in the tech industry, or as a strategy consultant. A demonstrated track record of published articles, reports, and commentary in academic, policy, and high-quality media outlets. Experience leading small teams and managing multiple, complex work streams. History of driving cross-functional and internal strategic alignment. Proven track record of strategy development. Familiarity with AI technologies and their applications in and beyond national security. Experience drafting speeches, op-eds, briefings, whitepapers, and strategy documents. Ability to travel to Washington, D.C. and internationally in support of Scale executives and objectives. Nice to haves: A public profile as a thought leader in technology and national security. An active TS/SCI U.S. government security clearance. Master's degree or Ph.D. in international relations, security studies, computer science, public policy, political science, law, or a related discipline. History supporting a high ranking government official, globally known thought leader, or Fortune 500 executive. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$134,400-$193,200 USDPlease reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:$120,750-$174,300 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to elevate your career with cutting-edge software and a team of industry professionals? Blue Planet, a division of Ciena, is seeking a talented Blue Planet Portfolio Support Engineer to join our Advance Technical Support Team. This mid-entry level role offers the opportunity to work closely with Customers, Blue Planet Solution Experts, Global Engineering Community, R&D Engineering, and PLM teams to support applications integrated into Blue Planet products and platforms. How You Will Contribute: Provide technical support to customers using the Blue Planet Software Portfolio, troubleshooting and resolving software and system-related issues. Collaborate with cross-functional teams, including Blue Planet Solution Experts, Global Engineering Community, and R&D Engineering, to identify and resolve product bugs and issues. Maintain high levels of customer satisfaction through effective communication and prompt issue resolution. Develop workarounds to address functionality shortcomings and minimize customer dissatisfaction. Assist with multi-product interoperability issues between Blue Planet products or third-party software/equipment. Provide valuable feedback to account, PLM, and R&D teams to improve product functionality in future releases. Advocate for customers within Ciena and represent Ciena effectively to customers. The Must Haves: Bachelor's degree in network engineering, systems engineering, computer science, or a related field, or equivalent work experience. Multitasking and adaptability to shifting priorities and market demands. Exceptional presentation and communication skills. Strong organizational skills to balance and prioritize case load effectively. Proficiency in documenting cases with relevant information and time tracking. Self-motivated with excellent time management skills and the ability to work independently. Excellent customer service interaction skills, particularly in high-pressure situations. Nice to Haves: Expertise in virtualization environments such as VMware ESXi, KVM, and XEN. Experience with Linux/Unix operating systems and networking technologies/protocols, including Ethernet/MEF, MPLS, IP, VPNs, TCP, UDP, IGP (ISIS, OSPF), BGP, L2/L3 VPN, SNMP, Syslog, ICMP, and SSH. Proficiency in Python and Shell scripting. Familiarity with databases such as PostgreSQL, MySQL, ClickHouse, or graph databases (e.g., Neo4j). Understanding of Docker, microservices, Open vSwitch, Kubernetes, and cloud-based technologies. Experience with monitoring tools like Nagios and Grafana. Knowledge of CRMs (e.g., Salesforce or other ticketing systems) and source control systems (e.g., SVN, GitHub). Certifications such as CCNA, AWS, Google Cloud, or similar qualifications. #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$67100 - C$107300. The annual pay range for this position in US is $65500 - $104700. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary Grade Date Needed By Job Type Full-time Travel JOB DESCRIPTION Help Desk Technician Reports to: IT Project Manager - Professional Services Line of Business Subsidiary: Leisnoi Enterprise Solutions, LLC Location: Baltimore, MD or Durham, NC Job Status: Regular Full -Time Position Summary: Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions. Essential Functions, Responsibilities & Duties may include, but are not limited to: The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems. The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems. Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP). Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required. The Contractor Shall: Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability. Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems. Accept and process virtual call inquiries, providing "how to" assistance for specific problems. Accept and process virtual call inquires for hardware and software. Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2). Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current. Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets. Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list. Gather information and follow required diagnostic procedures. Adhere to the Standard Operating Procedures (SOP). Job Qualification: The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers. Office Location and Travel: Durham, NC or Baltimore, MD This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Candidates can email their resumes to and must also apply online at Leisnoi.com. Leisnoi is an Equal Opportunity Employer Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V # of Hires Needed 4 Exemption Type Non-Exempt

Evolver Federal, a Converged Security Solutions company, is an information technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. With a dedicated focus on client satisfaction, CSS has proven its value time and time again, from managing day-to-day operations to skillfully navigating the implementation and support of new technologies. Our core competencies are infrastructure, application development, cybersecurity, cloud, end-user support, data analytics and legal services. This position requires an Active TS Clearance and to work onsite 5 days a week in Washington, DC. Responsibilities The eDiscovery Technical Advisor (ETA) provides professional eDiscovery Litigation Technical services designed to promote a consistent, repeatable, and legally defensible process for identifying, preserving, collecting, processing and producing Electronically Stored Information (ESI) in response to discovery requests. ETAs serve as expert technical users of electronic discovery applications to support attorneys and paralegal specialists who are responsible for responding to requests related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries. The ETA will manage case matter within an electronic discovery review and analysis platform to include, but not limited to: creating cases; adding collected source data; handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; Coordinate collection results with client stakeholders responsible for processing discovery for review/redaction/release. Adhere to polices and technical procedures and provide agency attorneys, paralegals, and other users of the electronic discovery review platform with training and other technical assistance. The ETA coordinates with the Discovery IT support team on emerging technologies; development of methods to Discovery data in new technologies, and recommend process improvement, such as leveraging Robotic Process Automation to automate task and improve efficiency. Basic Requirements An Active and Current Top Secret federal security clearance. At least 5 years of experience using eDiscovery platforms or equivalent software to perform collection of Electronically Stored Information (ESI). 3 years of experience with Enterprise IT systems, such as MS Exchange, file servers, and SharePoint, and demonstrated ability to write search criteria. Preferred Requirements Strong oral and written communication skills, particularly to translate legal requirements to technical requirements. Demonstrated experience with ESI collection tools and/or eDiscovery Platforms (Clearwell, Relativity, or equivalent) to facilitate identification, Analysis and Production of ESI in support of civil and/or criminal matters. Familiarity with end-to-end lifecycle management of litigation support matters. Knowledge of, or demonstrated interest and aptitude for learning, legal framework that define civil and/or criminal electronic discovery practices. Demonstrated success at working collaboratively with clients and/or attorneys to drive litigation projects forward. Ability to provide ad hoc support to end users of the electronic discovery review platform repository. Working knowledge in identifying, preserving, collecting, processing, and producing ESI in support of civil litigation, select FOIA requests, Congressional and other external inquiries. Understanding of scripting and automation technologies, such as PowerShell, Python, and RPA, highly desired. Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver Federal not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver Federal offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. #J-18808-Ljbffr

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference . Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services is seeking talented and motivated individuals to serve as a Residential Support Professional in the Residential Group Home program. In this role, you will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered, recovery-oriented services and supports. We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse and fast-growing county. Come be a part of something that matters. Job Summary The Residential Support Professional advocates and supports independence and community integration for individuals with serious mental illness, co-occurring substance use disorders, and intellectual and development disabilities. Working within both residential and community settings, you are a key member of the treatment team, ensuring services are person-centered, recovery-oriented, and trauma-informed. This position is dynamic and meaningful, where you engage with individuals to actively participate in their own treatment to improve their health, safety, and quality of life. The work schedule is flexible and may include day, evening, and/or weekend hours. County vehicles are provided for service delivery. In this position, you will: Provide support and community-based residential services to adults with serious mental illness, co-occurring substance use disorders, and intellectual and developmental disabilities living in Group Home and Supervised Living settings. Advocate and apply knowledge of person-centered and recovery-oriented treatment models. Assist and provide skill-building support for Activities of Daily Living (ADLs), including personal hygiene, medication management, general supervision, and behavior support. Provide input for assessing individuals' needs and be responsible for the implementation of individual service plans, documentation, and data collection. Work to ensure the health, safety, and overall well-being of the individuals served. Perform other duties as assigned, including assisting in other Residential programs and/or homes. Join the MHSADS Residential Team who is committed to helping others and making a significant impact to our Loudoun County residents while also supporting your educational and career development goals. Minimum Qualifications Bachelor's degree in Special Education, Social Work, Psychology or related field and one (1) year of related work experience or equivalent combination of education and experience. Job Contingencies and Special Requirements Employment is contingent upon successful completion of background check(s), to include fingerprinting, credit, NCIC, DMV and TB test. Must have a good driving record and a valid driver's license in Virginia or regional state of residence (driving records may be reviewed annually for continued qualification). Special Requirements: Must be able to lift 50 pounds 3 times per hour, have a clean driving record, and be able to become certified in CPR, First Aid, Medication Administration, and Therapeutic Options within 3 months of hire. This position is classified as Essential Personnel and successful candidates shall be able to fulfill this requirement including working holidays and during inclement weather, as scheduled. Must be fitted for N-95 (or similar) mask and other safety personal protective equipment (PPE) such as mask, apron, gloves, face shield, etc. to safely provide on-site services.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Data Analytics-Based Systems Engineer and Technical Assistant Position Type: Full-time Onsite Chantilly, VA Clearance Required: Active TS/SCI with CI Poly Waypoint's client is seeking a Data Analytics-Based Systems Engineer and Technical Assistant to support a U.S. Government customer in Chantilly, VA. The ideal candidate will have strong data analysis expertise, broad IT knowledge (networks, hosting, desktops), and experience advising on emerging technologies. This role requires proactive problem-solving, technical advisement, and the ability to deliver consistent, value-added recommendations to support IT infrastructure provisioning and service delivery. Responsibilities Demonstrate strong background in a quantitative field (e.g., mathematics, computer science, physics, economics, engineering, statistics, operations research). Break down complex business problems, define solutions, and implement them using advanced quantitative methods. Apply programming expertise in Python, SQL, or R for data analytics. Deliver analytics products including statistical analysis, data queries, pipelines, presentation, and dashboarding. Design analytical visualizations and custom dashboards in collaboration with other Data Science/Analysis staff. Work with service providers and product management to implement innovative analytic and visualization approaches. Oversee and prioritize data analytics tasks to ensure timely and accurate completion. Proactively identify gaps in service requirements and formulate approaches to resolve them. Provide detailed recommendations on techniques, tools, and implementation strategies for meeting business needs. Lead or coordinate execution of project engagements, ensuring accurate and timely completion without direct oversight. Act as a change agent to ensure quality assurance and promote adoption of standardized IT service deliveries. Produce deliverables in a thorough, practical, and consistent manner aligned with organizational objectives. Bachelor's degree in a STEM-related field and 5+ years of experience, OR Master's degree in a STEM-related field and 3+ years of experience. Proficiency in ServiceNow analytics and dashboard creation. Broad IT experience (networks, hosting, desktops) and knowledge of IT architecture. Hands-on experience with Splunk and visualization tools such as Tableau. Experience with data analytics tools including Python, R, Jupyter Notebooks, Anaconda. Familiarity with configuration management databases (CMDBs) and associated schema. Desired Strong communication and problem-solving skills with the ability to brief senior decision-makers. Experience applying ITSM/ITIL principles to improve service delivery. Familiarity with emerging technologies applicable to IT infrastructure modernization. *Waypoint Human Capital is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender, national origin, age, protected veteran status, or disability status.

About the Job MedStar Health is looking for an Imaging Technical Assistant I to join our team at MedStar Washington Hospital Center! This position is part-time, with hours on night shift 1900-0730 Saturday and Sunday. As an Imaging Technical Assistant I, you will assist nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the Radiology Department. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! Primary Duties: * Prepares patient for procedure; positions patient on the exam table. (May assist patient with changing clothes.) Checks for the appropriate clinical indication for the procedure ordered and ensures patient has a written order for the procedure from the referring physician. Transports patients to and from procedure room and/or nursing unit. Escorts and help patients go to the bathroom. * Loads contrast into pressure injector per manufacturer's guidelines. Monitors environmental maintenance department. Cleans up used supplies, linen, and equipment after each procedure. Stocks rooms with needed supplies and linens daily. Sets up trays, supplies, and saline solutions used in procedures while maintaining a sterile field. * Organizes radiology films for return to the film library daily. Locates and retrieves old films as needed for current procedures and comparative studies. Maintains records and forms in the department. Monitors inventory of medical materials and office supplies and requests replenishment to maintain adequate stock levels. * Prepares equipment and supplies for processing by Sterile Processing Department. Locates equipment and supplies as needed. Acts as liaison between radiology department and other departments (i.e., Linen Services, Facilities, Telecommunications, Environmental Services) as necessary. Provides coverage at the Reception Desk as needed by providing telephone coverage, greeting patients, directing visitors, and scheduling patients for procedures if necessary. Notifies technical staff when patient wait is more than 15 minutes and explains delay(s) to the patient. * Transports laboratory specimens and retrieves drugs and blood products. Participates in the orientation of new Tech Aides, transporters, and material managers. Assists with processing Fellows and/or Residents within the department. Qualifications: * High School Diploma or GED with preferred additional training or experience as a Nursing Assistant. This position has a hiring range of USD $18.54 - USD $27.76 /Hr. MedStar Health is looking for an Imaging Technical Assistant I to join our team at MedStar Washington Hospital Center! This position is part-time, with hours on night shift 1900-0730 Saturday and Sunday. As an Imaging Technical Assistant I, you will assist nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the Radiology Department. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! Primary Duties: * Prepares patient for procedure; positions patient on the exam table. (May assist patient with changing clothes.) Checks for the appropriate clinical indication for the procedure ordered and ensures patient has a written order for the procedure from the referring physician. Transports patients to and from procedure room and/or nursing unit. Escorts and help patients go to the bathroom. * Loads contrast into pressure injector per manufacturer's guidelines. Monitors environmental maintenance department. Cleans up used supplies, linen, and equipment after each procedure. Stocks rooms with needed supplies and linens daily. Sets up trays, supplies, and saline solutions used in procedures while maintaining a sterile field. * Organizes radiology films for return to the film library daily. Locates and retrieves old films as needed for current procedures and comparative studies. Maintains records and forms in the department. Monitors inventory of medical materials and office supplies and requests replenishment to maintain adequate stock levels. * Prepares equipment and supplies for processing by Sterile Processing Department. Locates equipment and supplies as needed. Acts as liaison between radiology department and other departments (i.e., Linen Services, Facilities, Telecommunications, Environmental Services) as necessary. Provides coverage at the Reception Desk as needed by providing telephone coverage, greeting patients, directing visitors, and scheduling patients for procedures if necessary. Notifies technical staff when patient wait is more than 15 minutes and explains delay(s) to the patient. * Transports laboratory specimens and retrieves drugs and blood products. Participates in the orientation of new Tech Aides, transporters, and material managers. Assists with processing Fellows and/or Residents within the department. Qualifications: * High School Diploma or GED with preferred additional training or experience as a Nursing Assistant.

Herndon, Virginia, US California, US Texas, US Illinois, US New York, US Pennsylvania, US Engineering 18329 Part-Time Ability to obtain and maintain DHS Public Trust $172208.15 - $298437.43 Description & Qualifications** **Position Description & Qualifications** Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in the Central zone. These positions are deployment based and you must be willing and able to deploy anywhere in the Central zone. The Mid-Level FEMA Contractor will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA's mission by providing assistance to those effected by man-made and natural disasters. **This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance** **This position is contingent upon customer requirements and/or their approval** In this role, you will provide expertise in one of the following disciplines: + Accountant + Administrative Support Specialist + Appraiser + Archaeologist + Architect + Architectural Historian + Biologist + Certified Floodplain Manager + Certified Public Accountant (CPA) + Civil Engineer + Coastal Engineer + Commercial Property Insurance Professional + Construction Manager + Construction or Building Inspector + Ecologist + Electrical Engineer + Environmental Engineer + Environmental Planner + Estimator + Financial Analyst + General Planner + Geologist + Graphic Artist + Health Scientist + Historic Architect + Horticulturalist + Hydraulic Engineer + Hydrologist + Industrial Hygienist + Management Analyst (Program Strategist) + Mechanical Engineer + Project Manager + Reports and Communication Specialist + Sanitary Engineer + Soil/Geotechnical Engineer + Structural Engineer + Technical Writer + Trainer + Water Quality Specialist + Wetlands Specialist **To be successful in this role, you will have:** + 5 years of Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience + A Bachelor's degree OR high school diploma and appropriate years of relevant experience (depending on labor category; LCAT) + Depending on the LCAT, a professional certification may be required/preferred + Must have the ability to obtain and maintain DHS Public Trust + Must be a United States Citizen + Microsoft Office skills + Must have ability to deploy to any location in the Central zone with a 24-48 hour notice + Must be comfortable and experienced using a Smart Phone + The ability to go on 6-12-month deployments at a minimum + Must have a sound technical knowledge base of discipline's standard concepts, principles and techniques + Must be able to work independently, in a team environment and under stressful conditions with tight deadlines **Additional desired experience and skills:** + Knowledge of the FEMA Public Assistance Program/Policy + Trained in the PA delivery model preferred + Active FEMA badge If you are interested in supporting and working with our FEMA efforts then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Inova Loudoun Hospital is looking for a dedicated Laboratory Technician Assistant 2 to join their team! This role will be Full Time Day Shift: Monday- Friday and every other weekend, 6:30am-3:00pm Inova is consistently ranked as national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Lab Technician Assistant 2 Job Responsibilities: Ensures accurate specimen processing to maintain specimen integrity and verify product and/or test components when processing. Manages specimen accessioning accurately and efficiently to provide quality specimens for Laboratory testing and performs proper specimen collection by confirming patient identification, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques and accurately labeling the specimens to ensure accurate patient results. Communicate effectively and work cooperatively with others to optimize job performance and foster working relationships. Maintains a clean, orderly and well stocked department and notifies appropriate personnel of shortages. Responsible for 24-hour urine container preparation/receipt (i.e. verifies collection technique, total volume and correct preservative as per facility policy). Other duties as assigned. Minimum Qualifications Minimum Education: High School diploma or GED equivalent Experience: 1 year of experience in a clinical laboratory environment or as a phlebotomist Preferred Requirements: Experience: Must be proficient with venipuncture EKG experience preferred

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Schedule: PRN with Saturday availability You Will: Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients; Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation. Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary. Ensure that equipment and tools are sterilized in each department before every patient exam. Assist technologists with patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: High School Diploma 1 year of previous medical office experience and intermediate computer skills Medical terminology knowledge and recent medical/radiology office work experience is preferred. BLS certification We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page, ************************* . We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at *************************** . Job Description This role serves as a subject matter expert (SME) and provides strategic guidance and deep technical expertise to ensure the optimal design, integration, and performance of complex systems. The Technical Fellow will leverage their extensive knowledge of thermal engineering and thermal hydraulics principles, heat exchanger design, and practices to optimize systems, processes, and the engineering organization. This role requires a blend of technical expertise and problem-solving capabilities to ensure that all system components-people, technology, materials, information, and energy-work together seamlessly to meet project and organizational goals. The Technical Fellow will collaborate with cross-functional teams to enhance engineering and design practices, influence product and system architectures, and contribute to the continuous improvement of systems integration, performance, and efficiency. Responsibilities: Act as a SME within the organization, providing direction and vision for analysis initiatives. Lead efforts to define and implement thermal engineering principles and thermal systems design architectures that meet current and future business needs. Provide coaching and mentorship to engineering teams, managers, and other key stakeholders. Advocate for best practices and guide technical decision-making. Lead efforts to optimize system designs, analyses, processes, and components across multiple disciplines to enhance performance, reliability, and efficiency. Ensure all subsystems are fully integrated, ensuring seamless operation across complex environments. Drive innovation by exploring and implementing advanced technologies, tools, and methodologies in thermal engineering for high temperature reactor & plant components such as heat exchangers. Identify areas for improvement within engineering workflows and systems processes and implement improvements to increase operational excellence. Work closely with product managers, engineers, designers, and other stakeholders to translate high-level business and technical requirements into robust, scalable systems. Collaborate across departments to ensure alignment of technical goals with overall company objectives. Take a holistic approach to problem-solving, addressing both technical and non-technical challenges. Identify, assess, and mitigate risks related to system design, performance, and integration. Develop and enforce technical standards and best practices in thermal performance evaluation and thermal systems / heat exchanger design engineering. Ensure compliance with industry regulations, standards, and internal policies. Represent the organization at industry conferences, technical forums, and seminars. Publish white papers, case studies, or technical articles to share knowledge, influence industry trends, and enhance the organization's reputation as a thought leader in thermal analysis & thermal performance assessment methods. Contribute to the continuous development of the engineering organization's capabilities by improving methodologies, tools, and processes. Foster a culture of collaboration, continuous learning, and technical excellence. Define key performance indicators (KPIs) and metrics to assess the success of thermal performance evaluation and thermal systems / heat exchanger design engineering initiatives. Monitor performance and provide regular updates to senior leadership on progress, challenges, and opportunities. Maintain professional demeanor and behavior at all times in all forms of communication. Perform other duties as assigned by manager. Qualifications: Bachelor's degree in mechanical engineering or related discipline from an accredited university or college. Typically, seventeen years of total work experience with a minimum of ten years of experience directly related to the designated discipline. Must have a minimum of two of the following criteria: Authorship or co-authorship of peer-reviewed papers or technical publications. Proven track record of innovative problem-solving and contributions to significant projects within the organization. Recognition by industry peers through awards or commendations. Involvement in professional associations. Speaking at professional conferences. Ph.D. in the specific discipline can substitute for authorship of peer-reviewed or technical publications. Location: 530 Gaither Road, Rockville MD Work Site Expectations: 4 days in office Travel Expectations: up to 10% as needed Hours: Standard office schedule are 8:00am-5:00pm ET, Mon-Fri Compensation As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives. A reasonable estimate for this position at the level of experience required is: $165,900- $276,500. The compensation for this position is comprised of base salary plus an annual short term incentive which is variable, based on scope of responsibility and achievement of goals. Position Job Classification Full time - Exempt Benefits X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. X Energy, LLC participates in E-Verify. Please visit the links below for more information about E-Verify and the protection of your Right to Work. Right To Work Link: If you have the right to work, don't let anyone take it away (e-verify.gov) E-Verify Participation Link: E-Verify Participation Poster English and Spanish

Unlock Your Potential with the CSBS Summer Internship Program For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight. Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation. This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided. If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact. Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career! Values Instilled Behaviors for Excellence (VIBE) At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds! Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! Intern Position Summary The Technology Product Intern for SES (State Examiner System) will lead the development of major components of a business case that will inform CSBS leadership on how SES should incorporate consumer complaint analytics. This includes examining potential data sources, user needs, market demand, technical integration costs, sustainability considerations, and expected supervision impact. The business case will be presented to the leadership team for consideration. This internship is ideal for students interested in product strategy, data analytics, public policy, regulatory technology, consumer protection, or financial supervision. Essential Functions Conduct Market & Landscape Research such as analysis of how federal agencies, state agencies, and private-sector regtech platforms utilize consumer complaint data. Benchmark existing complaint analytics tools and identify gaps/opportunities for SES. User & Stakeholder Needs Assessment such as interviews with state regulators, examiners, and SES user groups to understand their needs, pain points, and workflows involving consumer complaints. Data and Integration Feasibility Analysis: Catalog of available complaint data sources (e.g., private sector and public information, federal repositories, state systems). Cost-Benefit & Impact Assessment, to map the potential impact of complaint analytics on examiner efficiency, exam quality, consumer protection outcomes, and cross-agency visibility. Business Case Development: Help structure, draft, and present the SES consumer complaint analytics business case. Education and Experience Currently pursuing a degree in Information Technology, Business Information Systems, or Business Administration. Coursework in public policy, economics, data science, business, or related fields. Experience with basic data analysis or visualization tools. Knowledge, Skills, and Abilities Clear written communication and presentation abilities. Familiarity with financial regulation, consumer protection, product strategy, or analytics. Ability to support business case development leveraging Excel, Word, and PowerPoint tools. Requirements Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts. Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures. Candidate must be in the DC area and able to work in the CSBS office as needed. Compensation at CSBS At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers. Sponsorship Please note that CSBS is not able to provide employment sponsorship for this position.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management. How You Will Contribute: Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution. Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement. Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers. Develop workarounds to reduce customer dissatisfaction and enhance functionality. Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved. Provide insights to product management and R&D teams to drive future product enhancements. Travel as needed to support customer deployments and engagements. The Must Haves: Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years. Strong analytical and problem-solving skills in customer-facing roles. Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently. Proficiency in automation tools to streamline data collection and minimize downtime. Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions. Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours. Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture. Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge. Nice to Haves: Advanced Linux skills with scripting expertise. Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems. Programming knowledge in Java, Python, and Shell scripting. Database proficiency (PostgreSQL, Neo4j, MySQL). Knowledge of SNMP, Syslog, ICMP, and SSH protocols. Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA. Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API. Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub). #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$82,200 - C$131,400. The annual pay range for this position in US is $82,300 - $131,500. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.