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  • Technical Support Specialist

    Kellymitchell Group 4.5company rating

    Technical assistant job in Enon, OH

    Our client is seeking a Technical Support Specialist to join their team! This position is located in Enon, Ohio. Provide remote technical support for store hardware, software, networks, and applications using cloud and web-based tools Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions Identify and resolve issues before they impact store operations Troubleshoot issues across current and legacy network environments Direct and support field personnel during installation of new equipment on store networks Install, configure, and upgrade software on newly deployed devices Implement software changes for fuel dispensers and fuel tank monitoring systems Set up and configure DVR equipment, including camera naming conventions and recording settings Manage multiple incident tickets concurrently, working them in order of emergency priority Analyze case history to identify recurring issues and recommend improved resolution strategies Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required Communicate critical events and outages to Store Support Team Leads in a timely manner Coordinate with third-party help desk vendors as needed Follow and contribute to internal knowledge base documentation and standard operating procedures Create and update knowledge base articles to support repeatable solutions Maintain equipment inventories and order replacement parts as required Participate in required training to stay current with new technologies and troubleshooting procedures Support special projects and additional duties as assigned Desired Skills/Experience: Associate degree in Computer Networking or a related field or equivalent professional experience Specialized training in network communications, PC architecture, or application support preferred Prior Help Desk, Service Desk, or Technical Support experience preferred Experience supporting networked hardware and applications in a distributed or retail environment a plus Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network Proven ability to manage multiple concurrent issues while prioritizing effectively Strong analytical and problem-solving skills Excellent verbal communication skills with the ability to explain technical concepts to non-technical users Highly organized, detail-oriented, and able to perform well under pressure Comfortable working in a fast-paced, 24/7 operational environment Ability to perform repeated bending, standing, and reaching Ability to occasionally lift up to 40 pounds Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $16-23 hourly 2d ago
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  • Job Opening for Kronos Technical Specialist at Columbus OH

    360 It Professionals 3.6company rating

    Technical assistant job in Columbus, OH

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change Job Description 1. Kronos Workforce Central Specialist Relevant Experience Mandatory: ⦁ 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. ⦁ Experience with large workforce use of Kronos (i.e. over 10,000 employees) ⦁ Experience supporting Kronos for union/bargaining unit workforce Preferred: ⦁ WFC Configuration and alignment with Organization Pay Rules ⦁ WFC Mobile Application Support ⦁ Time Clock Management/Management of Time Cards ⦁ Intouch ⦁ Series 4000 ⦁ Other time capture devices ⦁ Integration to PeopleSoft Application ⦁ BizTalk ⦁ Workforce Integration Manager ⦁ WFC Architecture and Technology support including SQL Server database support ⦁ Public Sector experience ⦁ Application management/outsourcing experience ⦁ Kronos application patch, bundle, or image experience (WFC 7.0 or higher) ⦁ Excellent verbal and written communication skills ⦁ Ability to interface and resolve issues across all levels of an organization ⦁ Writing WFC reports Role Description ⦁ Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application ⦁ Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application ⦁ Consult on application aspects of break/fix approaches and planned enhancements ⦁ Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application ⦁ Work to understand customer issues and communicate these issues to various stakeholders ⦁ Maintain the Kronos Workforce Central Operation Processes ⦁ Proactively identify and implement service improvements in operational delivery processes ⦁ Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment ⦁ Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation ⦁ Document results of analysis in Event / Incident Management database ⦁ Help drive Kronos Workforce Central performance improvements ⦁ Assist in validating Kronos Workforce Central contract performance ⦁ Customize Kronos software to meet the State's needs ⦁ Program SQL based queries and views to develop interfaces and customized reports ⦁ Provide program specific training and follow-up support for new agencies ⦁ Develop documentation for the configuration of the software based on discovery and union contracts ⦁ Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software Qualifications Preferred Education ⦁ 4 year college degree ⦁ Project Management Professional (PMP) certification ⦁ Kronos WFC training courses (please list) Additional Information All your information will be kept confidential according to EEO guidelines.
    $95k-118k yearly est. 60d+ ago
  • Cable Technician Assistant

    Crossbow Systems, Ltd.

    Technical assistant job in Columbus, OH

    Job Description Crossbow Systems Ltd. is seeking responsible and motivated people to join our team full-time as Cable Technician Assistants. We provide full, on-the-job-training to applicants who are willing to learn and want to jump start a fulfilling career. This position offers an hourly rate between $18.00 - $24.00 per hour, based on experience and certifications, and offers a variety of excellent benefits including: Robust medical insurance Paid time off Promotion opportunities Paid training when applicable Based in the Columbus, OH area, Crossbow Systems is a design and installation services company. We excel in voice and data-structured cabling design and installation, and our experience is what sets us apart. We offer solutions to our clients that are innovative and cost effective. We also utilize our well-developed business relationships to provide services in the various other areas that our customers desire. This is a hands-on, installation position that takes place in new and existing constructions sites. Anyone with a background in construction or a similar industry would be well-suited for this role. We are searching for team members with an attitude to learn, be responsible, and grow with the company. Preferred skills include, but not required: Ability to read and comprehend blueprints. Skilled with indoor and outdoor fiber optic fusion splicing. Knowledge of testing practices including OTDR, Power Meter, and Copper. Audio Visual and Security cabling and installation experience a plus. Knowledge of industry standards (BICSI, NEC, TIA/EIA). Can neatly dress and terminate bundles of cables inside ERs and TRs. Can build out racks and ladder racks in ERs and TRs High school diploma/GED preferred. OSHA 10 Card (required). Crossbow Systems Ltd. is an equal opportunity employer. The company does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.
    $18-24 hourly 15d ago
  • Metal Tech Assistant

    Carstar

    Technical assistant job in Columbus, OH

    The Metal Technician Assistant is responsible for assisting in repairs for all assigned vehicles, restoring them to pre-accident condition in accordance with industry standards and factory specifications. DUTIES / RESPONSIBILITIES * Assist Metal Technicians in assessing structural damage to vehicles * Assists in repair versus replace decisions considering safety, cost and cycle time. * Help remove and install - upholstery, panels, bumpers, fenders, accessories, electrical and hydraulic window operating equipment and trim. * Performs minor structural or replacement repairs. * R&I components as needed. * Utilize all required safety equipment and follows proper repair procedures and adheres to all requirements for hazardous waste disposal. * Keeps personal work area organized and clean, returns tools and maintains parts/materials carts in an organized manner. * Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 1-3 years of auto body collision repair experience, or equivalent required. * High School diploma and vocational technical education preferred. * I-CAR certification preferred. * Reliable work history. * Strong attention to details. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs. * Carry and lift heavy objects (up to 80lbs) * Manual dexterity and eye/hand coordination to operate equipment. * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT * Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location
    $24k-40k yearly est. 60d+ ago
  • Technical Coordinator - Equipment Services

    Kokosing 4.4company rating

    Technical assistant job in Fredericktown, OH

    Kokosing (***************** is one of America's 40 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors. Kokosing's services include heavy civil/industrial construction such as highways, bridges, underground utilities, water/wastewater facilities, and marine construction. For over 70 years, Kokosing has successfully attracted the most qualified technical personnel in the construction industry by offering visible challenges, superior quality, and attractive rewards. With over $2.8 billion in annual sales and a commitment to its workforce, Kokosing is the winning team. Job Description: Position Summary: The Technical Coordinator serves as a key liaison between Kokosing Construction Company (KCC) and Original Equipment Manufacturer (OEM) dealerships, ensuring timely resolution of equipment-related service requests and technical issues. This role supports field operations and shops by managing technical documentation, coordinating service activities, and facilitating communication across departments and external partners. Key Responsibilities:Service Coordination: Coordinate all service request activities between KCC and OEM dealerships to resolve product issues efficiently and effectively. Warranty Oversight Review the Weekly Warranty Expiring Report and communicate relevant updates to stakeholders to ensure timely action. Track common warranty related occurrences that could affect fleet and communicate back to responsible dealer for support/scheduling. Oil Analysis Support: Act as the primary point of contact for the Oil Analysis Expert, relaying findings and troubleshooting guidance to field personnel. Technical Documentation Management: Review and upload Product Service Reports (PSRs) to SharePoint. Maintain up-to-date parts and service manuals on SharePoint for easy access by the team. Information Distribution: Control and distribute technical information, including electronic service publications and OEM service letters, in coordination with support operations. Field Support: Provide occasional on-site assistance to field service technicians during complex troubleshooting scenarios. Product Modifications: Serve as the point of contact for product modifications, including fabrication and customizations, ensuring proper documentation and communication. Service Inquiry Handling: Respond to incoming service-related questions from shops and field personnel. Address basic inquiries and escalate complex issues to the Equipment Manager as needed. Fault Code Monitoring and Analysis: Monitor equipment fault codes using telematics and diagnostic tools. Analyze fault trends and escalate recurring or critical issues to appropriate service teams. Provide guidance to field technicians based on fault code data and assist in developing proactive maintenance strategies. Remote Service Troubleshooting: Utilize TeamViewer to assist in troubleshooting of issues w/technicians in field and remote shop operations. Work with team to develop OEM remote services program to drive innovation in preparation of making repairs in field. Qualifications: Basic understanding of the heavy earthmoving industry. Completion of foundational courses in engines, hydraulics, and electrical systems. Strong organizational and communication skills. Ability to travel occasionally to support field operations. Basic knowledge of Microsoft Programs, Outlook, Word, Excel, Etc. Previous experience with OEM service software (CAT ET, JD Service Advisor, Cummins Insite) Kokosing is an equal employment opportunity/affirmative action federal and state contractor. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.
    $71k-90k yearly est. Auto-Apply 10d ago
  • Help Desk Support

    Mindlance 4.6company rating

    Technical assistant job in Groveport, OH

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job Description Job Responsibilities: Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. Installs hardware and software on workstations. Sets up and maintains network and telecommunications systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required. SKILL SET Possess a working knowledge of hardware components, hardware configurations, and have strong software experience. Excellent customer service skills to work effectively with clients and vendors. Excellent documentation skills. Practical problem solving skills and solid trouble shooting skillset. Possess excellent organizational skills. Possess excellent oral communication skills. Ability to work well with other people in a team oriented environment. Ability to install/deploy Windows / Apple based computers. Must be self-motivated and work with minimal supervision. Must be able to set priorities and be flexible in a fast paced environment. Ability to train end users. Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************
    $33k-54k yearly est. Easy Apply 60d+ ago
  • Technology Support III - SAP BW

    Jpmorgan Chase 4.8company rating

    Technical assistant job in Columbus, OH

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job Responsibilities** + Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. + Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. + Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. + Monitor production environments for anomalies and address issues utilizing standard observability tools. + Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. + Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. + Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. + Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. + Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. **Required Qualifications, Capabilities, and Skills** + Formal training or certification on software engineering concepts and 3+ years applied experience + 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. + 3+ years of experience troubleshooting, resolving, and maintaining information technology services. + 3+ years of UNIX and Control-M experience. + Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. + Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. + Must be strong in BW, BO, and have BPC experience. + Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. + Experience with observability and monitoring tools and techniques. + Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. **Preferred Qualifications, Capabilities, and Skills** + Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. + Demonstrated success in a fast-paced, dynamic production support environment. + Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. + Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. + Financial Services industry experience preferred. + Experience in SAP ERP, SAP CO, and SAP FI preferred. + Working understanding of public cloud environments. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $95,000.00 - $130,000.00 / year
    $95k-130k yearly 37d ago
  • Therapeutic Support Technician

    Newvista Behavioral Health 4.3company rating

    Technical assistant job in Columbus, OH

    Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health
    $34k-54k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Columbus, OH

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 11 - 14.3 We are an equal opportunity employer and participate in E-Verify in states where required.
    $36k-62k yearly est. Auto-Apply 19d ago
  • Technology Support III

    JPMC

    Technical assistant job in Columbus, OH

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Ability to anticipate, identify, and troubleshoot defects found during testing Extensive Knowledge on any Programming Language, Python and java Preferred Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Knowledge on Programming
    $36k-62k yearly est. Auto-Apply 60d+ ago
  • Technical Support Tech - Technical Support Tech I

    Stratacuity

    Technical assistant job in Dublin, OH

    JOB TITLE Technical Support Tech I DURATION 6 MONTHS PAY RATE $13 - $23.50 HOURLY Job Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Work on ticketing system. Services break and make tickets. Day to day- working on tickets and repairing service. Trouble shooting and repairing hardware. Most important. Experience with hardware and troubleshooting computers. Former geek squad or microcenter. At least 1 year of experience. Know basics of computers. Minimum of HS diploma/ GED if bach isn't required. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Dublin, OH, US Job Type: Date Posted: December 17, 2025 Pay Range: $1 - $23 per hour Similar Jobs * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I
    $13-23.5 hourly 18d ago
  • Vet Tech Student Externship- Suburban Animal Clinic

    Town and Country Veterinary Hospital 3.9company rating

    Technical assistant job in Columbus, OH

    Practice Suburban Animal Clinic has been a fixture within Columbus, OH since 1960. We offer the highest standard of care available. We strive to offer the widest array of small animal services possible including ultrasound imaging, laser therapy, chiropractics, and advanced orthopedic surgeries. Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School
    $30k-43k yearly est. Auto-Apply 60d+ ago
  • Associate Technician*^*

    Essilorluxottica

    Technical assistant job in Lockbourne, OH

    Requisition ID: 913472 Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The Associate Technician supports the production department by meeting productivity and quality standards. MAJOR DUTIES AND RESPONSIBILITIES Adheres to and motivates others to follow the work instructions. Completes equipment calibration and setup; promptly communicates any maintenance issues to Supervisor. Proactively identifies quality, process, and workflow problems; informs Supervisor of any outstanding or re-occurring issues. Participates in the training of Associates; mentors new hires and cross-trains associates as necessary. Actively communicates and shares information and expectations with Supervisor; participates in team meetings and focus groups and offers input on facility issues. Demonstrates a positive attitude; treats all associates with respect and dignity. Reports any issues/concerns to Supervisor. Actively supports management decisions and communicates concerns when appropriate; assists the Team Leader and Supervisor in the execution of their duties. Maintains a clean, safe work area; notifies Supervisor of potential safety/health issues. Supports, follows and monitors all safety requirements and provides immediate feedback to all/anywhere necessary. Maintains adherence to company policies. BASIC QUALIFICATIONS High School Diploma or GED Previous experience working in a fast paced environment Ability to communicate clearly and concisely Ability to prioritize, maintain organization and meet strict deadlines Reliable in attendance and punctuality, including breaks and lunch periods PREFERRED QUALIFICATIONS This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Columbus Job Segment: Supply Chain, Facilities, Social Media, Supply, Ophthalmic, Operations, Marketing, Healthcare
    $49k-83k yearly est. 10d ago
  • EndPoint Support Technician II

    Cencora, Inc.

    Technical assistant job in Lockbourne, OH

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Position Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. The Endpoint Support Technician-II role in our Distribution Centers is vital for maintaining and enhancing operational efficiency. Providing local and dedicated support for device management and timely upgrades, this position minimizes downtime and prevents operational disruptions by being able to quickly resolve IT-related issues, which helps maintain smooth workflows and timely order processing for our Distribution Centers. Local support ensures Cencora's team members receive immediate assistance with technical difficulties enhancing overall productivity and service quality. Duties & Responsibilities: Work Complexity: * Provides complex maintenance and support for endpoint devices. * Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead. Business/Technical Requirements: * Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements. * Provides feedback regarding requirements and provides recommendations. Project/Task Planning: * Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups. * Provides input to cost/time estimates. * Documents discussion and agreements. Deployment: * Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints. * Plans and schedules the installation and deployment projects. * Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners. * Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications. * Submits or updates configuration items within management tools. * Develops and documents procedures for performing configuration changes, updates and upgrades. Testing: * May participate in the unit testing for new deployments or new components and remediates problems. * Provides feedback or remediation approaches on new software performance and testing. Technical Support: * Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed. * Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems. * Creates temporary solutions until permanent solutions can be implemented. * Coordinates the resolution of escalated application, hardware and software problems. * Ensures that all technical resources are available for meetings that include video conferencing. * Documents and reviews solutions to common problems and responses for frequently asked questions. Business Continuity & Disaster Recovery: * Implements contingency plans including reliable backup and restore procedures, as needed. Research/Evaluation: * May participate in R&D POC efforts. * May provide recommendations per customer feedback. Policies, Procedures, and Standards: * Adheres to policies, procedures and standards. * Makes suggestions for policies and procedures and standards for Endpoint operational processes. Inventory/Asset Management: * Supports IT inventory/asset management processes. Training: * May provide on-the-spot training to end users. * Identifies end-user training needs. * Participate in the development of training materials, as needed. Coaching/Mentoring: * Provides coaching and guidance to team members. Education and Experience Requirements: * Bachelor's Degree in Computer Science, certifications or equivalent work experience. * Typically has 3-5 years in functional position or related work experience, education or training. Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments. Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action. Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions. Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue. Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration. Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance. Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation
    $36k-61k yearly est. Auto-Apply 12d ago
  • Computer Lab Student Assistant (Federal Work Study Only)

    Columbus State Community College 4.2company rating

    Technical assistant job in Columbus, OH

    Compensation Type: HourlyCompensation: $12.00 The IT Frontliners department is seeking a Computer Lab Student Assistant to provide user support, maintain a clean workspace, and deliver outstanding customer service. Responsibilities include greeting students, assisting with printing, enforcing lab policies, and supporting users with Columbus State systems. The position requires proactive engagement with students and the ability to escalate complex issues to professional staff. Additionally, cleaning assigned computer labs is part of the role. This position is open to students with Federal Work Study Eligibility Only. Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. 1) Greet students/customers to various computer labs and provide excellent customer service at all times. 2) Greet students/visitors at the Cyber Café (located outside of TL Commons) and provide general customer service, in addition to technical assistance. 3) Circulate the lab to offer assistance to students and complete work duties as needed. 4) Responsible for seating students in the Computer Commons. 5) Assist students with printing of documents and various print issues. 6) Maintain computer labs including general cleaning of computers, monitors, equipment, and cleaning of work areas. 7) Manage discreetly the use of food and drinks in the Lab. 8) Assist students with routine inquiries and general navigation of Columbus State systems, including Blackboard, CougarWeb, email and Microsoft programs. 9) Escalates issues to professional staff as needed. 10) Maintain privacy and confidentiality of student records and other sensitive information. 11) Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. 12) Work a consistent, reliable schedule and exhibits regular and punctual attendance. 13) Perform other duties as assigned. Knowledge, Skills and Abilities: Knowledge of: General knowledge of operating computers; Microsoft Office applications (including Outlook email); Columbus State systems, including Blackboard and CougarWeb. Skill in : Written and verbal communication; Operating a computer, including utilizing the Internet and Microsoft Office programs; Professionalism and Customer Service. Ability to : Multi-task; manage time well; complete all duties while maintaining strict confidentiality; follow directions; work independently, work a consistent, reliable schedule; create and maintain accurate and complete work records . Minimum/General Qualifications: This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position. Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. Must have reliable transportation or other means to get to work regularly. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment. Schedule: Monday to Friday between 7 am - 10 pm, Saturday 8 am - 9 pm, and Sunday 9 am - 6pm. Maximum 20 hours per week. Work will be performed: On-Site only Center for Technology and Learning (TL) Room 116 (Computer Commons) Monday - Friday: 7 a.m. - 10 p.m. Saturday: 8 a.m. - 9 p.m. Sunday: 9 a.m. - 6 p.m. Pathways/Majors that may be interested in this position: Computer Science, Information Technology and Design Pathway Position Specific Qualifications: N/A Preferred Qualifications: Previous customer service work experience and/or work with computers a plus. Professional Development Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters. Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program. Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
    $12 hourly Auto-Apply 60d+ ago
  • Inperson Interview for Help Desk Support in Columbus Ohio

    360 It Professionals 3.6company rating

    Technical assistant job in Columbus, OH

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications · Understanding of Desktop Support and Software Licensing Services. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. · Working knowledge of Excel spreadsheets. · Strong communication/leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Act as the escalation point for high priority support issues. · Ability to interpret end user license agreements. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably use the English language. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com
    $37k-63k yearly est. 60d+ ago
  • Help Desk Support

    Mindlance 4.6company rating

    Technical assistant job in Groveport, OH

    Job Responsibilities: Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. Installs hardware and software on workstations. Sets up and maintains network and telecommunications systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required. SKILL SET Possess a working knowledge of hardware components, hardware configurations, and have strong software experience. Excellent customer service skills to work effectively with clients and vendors. Excellent documentation skills. Practical problem solving skills and solid trouble shooting skillset. Possess excellent organizational skills. Possess excellent oral communication skills. Ability to work well with other people in a team oriented environment. Ability to install/deploy Windows / Apple based computers. Must be self-motivated and work with minimal supervision. Must be able to set priorities and be flexible in a fast paced environment. Ability to train end users. Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************
    $33k-54k yearly est. Easy Apply 10h ago
  • Tech Risk and Controls Associate - Data Governance

    JPMC

    Technical assistant job in Columbus, OH

    Join our team to innovate in risk mitigation, leveraging your skills in a fast-paced, impactful environment. As a Tech Risk & Controls Associate in the Global Tech Chief Data & Analytics Office, you will be a part of a team that supports the implementation of risk mitigation strategies, controls and action plans for the firm. Working closely with the data, engineering, and technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow, learn, and make a tangible impact on technology risk and controls at the firm. Job responsibilities Assist in monitoring technology, data, and AI risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices. Support the design and implementation of governance frameworks, policies, and procedures for data and AI. Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes. Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management. Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite. Stay informed about industry trends, regulatory changes, and emerging risks related to technology, data, and AI governance. Create executive-level PowerPoint presentations to communicate governance initiatives, risk findings, and recommendations to senior leadership. Assist in planning, tracking, and reporting on governance-related projects and initiatives, ensuring timely delivery and effective coordination. Document and maintain accurate documentation of policies, procedures, meeting minutes, and action items for audit and compliance purposes. Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in technology risk management, data governance, AI/ML governance, information security. Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards. Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders. Exposure to risk management frameworks, regulations, and industry best practices. Strong curiosity and eagerness to continuously learn and adapt in an evolving global, regulatory, and technology environment. Ability to partner effectively with diverse stakeholders and drive consensus. Ability to work independently and as part of a team: Self-motivated, proactive, and collaborative. Comfortable with change and eager to learn new tools, technologies, and governance practices. Advanced PowerPoint skills: Proven ability to create professional, executive-ready presentations using advanced features. Preferred qualifications, capabilities, and skills CISM, CRISC, CISSP, CIPT or other industry-recognized risk certifications Project management experience or certification (e.g., PMP, CAPM): Experience supporting or leading governance-related projects. Experience developing training or awareness materials: Ability to create and deliver content that promotes governance best practices.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Technical Support Tech - Technical Support Tech I

    Stratacuity

    Technical assistant job in New Albany, OH

    REQUIRED 12-hour shifts - 3 Days/4 Days alternating weeks schedule Back-Half Days - From Wednesday or Thursday through Saturday Note: While initial shifts are as described, schedules may be adjusted based on business needs. This may include flexing hours, extending shifts up to 12 hours, potential night shifts, and other changes as required. Schedule modifications will be communicated in advance when possible. For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: New Albany, OH, US Job Type: Date Posted: December 17, 2025 Pay Range: $1 - $23 per hour Similar Jobs * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technology Support Specialist
    $36k-62k yearly est. 18d ago
  • Technology Support III - SAP BW

    Jpmorganchase 4.8company rating

    Technical assistant job in Columbus, OH

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. Monitor production environments for anomalies and address issues utilizing standard observability tools. Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 3+ years applied experience 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. 3+ years of experience troubleshooting, resolving, and maintaining information technology services. 3+ years of UNIX and Control-M experience. Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. Must be strong in BW, BO, and have BPC experience. Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. Experience with observability and monitoring tools and techniques. Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. Demonstrated success in a fast-paced, dynamic production support environment. Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. Financial Services industry experience preferred. Experience in SAP ERP, SAP CO, and SAP FI preferred. Working understanding of public cloud environments.
    $43k-63k yearly est. Auto-Apply 39d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Upper Arlington, OH?

The average technical assistant in Upper Arlington, OH earns between $20,000 and $50,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Upper Arlington, OH

$31,000

What are the biggest employers of Technical Assistants in Upper Arlington, OH?

The biggest employers of Technical Assistants in Upper Arlington, OH are:
  1. Omnicell
  2. Carstar
  3. Crossbow Systems, Ltd.
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