Technical internship jobs in Dunwoody, GA

Summer, 2025 Intern NEEDED Students must be a part of the school's Co-op/Intern Program with a 2.7 GPA and able to work full-time (40) hours (this position is not remote). Please submit an Unofficial Transcript along with a Resume when applying. The Safety & Technical Training intern will work with management to support Georgia Transmission Corporation's safety education and technical training programs. This position will develop corporate safety communications, as well as support the review, revision, and drafting of safety-related policies and procedures. In addition, this position will work with subject matter experts to complete instructional design projects, such as the development of scripts and storyboards for safety training videos and e-learning modules. The Safety & Technical Training Intern may also analyze safety data and generate info graphics to communicate trends. The Safety & Technical Training intern will be part of a dynamic team and will have an opportunity to gain valuable experience in the energy industry through training, field visits, and cross-functional work. Qualifications: The ideal candidate would be a junior or senior-level student working towards a degree in Communications, Technical Communication, Occupational Health & Safety, Multimedia/Graphic Design, or similar. Applicants should have strong written and oral communication skills, graphic design experience, and an ability to understand and analyze technical content. Instructional design and technical writing experience are a plus. This position will be primarily located at GTC's Tucker, GA Headquarters.

DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering

IT Help Desk Analyst Work Environment: Call Center Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready time percentage * Call quality compliance * Average call handle time * Team Customer Satisfaction (CSAT) * Team Service Level Agreement (SLA) performance Key Responsibilities * Provide first-level technical support by answering inbound customer calls and diagnosing reported issues. * Troubleshoot and resolve hardware, software, network (LAN/WAN), and application issues while partnering with customers to reach resolution. * Confirm issue resolution and customer satisfaction before closing calls or tickets. * Utilize the ServiceNow Knowledge Base to resolve issues; escalate appropriately to Support Analyst II or Development teams when necessary. * Participate in issue "swarming" with Analysts and Developers to identify root causes and implement fixes or workarounds. * Apply approved fixes or workarounds discovered through collaboration. * Create and maintain Knowledge Base articles documenting resolutions, workarounds, and best practices. * Identify potential software defects, document troubleshooting and root cause analysis, and assign incidents to the appropriate development track. * Act as a customer advocate by de-escalating concerns, providing clear communication, and ensuring timely resolution. * Educate customers on proper use of supported hardware and software, including "how-to" assistance. * Maintain high ownership of incidents through accurate documentation, follow-up, and case closure. * Adhere to incident and call management policies, including accurate ticket categorization, prioritization, and communication. * Dispatch hardware-related issues to appropriate vendors. * Notify leadership of network events, customer escalations, or dissatisfaction in a timely manner. * Maintain compliance with attendance, scheduling, and quality assurance standards. * Collaborate with team members to continuously improve support processes and customer satisfaction metrics. * Keep management and support teams informed of emerging or recurring support issues. * Perform additional duties as assigned. Experience, Education, and Qualifications Education * College degree or equivalent professional experience required * HDI certification (Support Center Analyst, Desktop Support Technician, or Customer Service) and ITIL Foundation certification preferred Experience * 4+ years of help desk or call center experience * 1+ year of experience with incident/problem tracking or IT service management tools * Experience with automated call distributor (ACD) phone systems * Working knowledge of Knowledge-Centered Support (KCS) principles * Experience with SQL commands and basic database manipulation * Familiarity with Linux systems (preferred) * Experience troubleshooting network connectivity issues * Experience with Active Directory and Microsoft Office 365 (preferred) Required Skills and Abilities * Strong customer-focused mindset with a high sense of ownership * Excellent verbal and written communication skills; ability to translate technical concepts for non-technical users * Proven troubleshooting, root cause analysis, and issue resolution skills * Strong time management, organizational, and multitasking abilities * Ability to work independently while contributing effectively in a team environment * Professional phone etiquette and conflict management skills * Detail-oriented, self-motivated, and deadline-driven. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Job DescriptionSalary: Responsibilities: Provide Third Part Support Via Phone/Email/Text to Technicians in the Home Be available to receive phone calls all day. Assist in the repair of HA & CE product. Maintain training to improve product knowledge. Utilize tools to diagnose problems such as phone app to visually see what technician is looking at. Make decisions based on the best interests of customer & Hisense. Investigate field failure data & update R&D/Factory. Other duties as assigned. Qualifications: Associates or 2-year tech school degree 1-5 years hands on field repair of home appliance or TV products. Strong communication and interpersonal skills Knowledge of various software programs such as Windows, email, Word and Excel Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office to provide exceptional customer service and technical help for our loyal customers. The candidate would join our support team that specializes in supporting the following Centralized Management & SOC Solutions from Fortinet: FortiAnalyzer -- Centralized Logging & Reporting FortiManager -- Centralized Configuration Management The engineer will also interface with our QA and software development team to solve customer problems and identify bugs through replication and testing. Wherever possible, the products supported will be actively promoted while looking out for ways that Fortinet can improve both products and documentation. The ideal candidate is not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. As a Technical Support Specialist, you will: Provide direct technical web and telephone support Ensure that reported issues are well understood and the needed information is collected Troubleshooting FortiAnalyzer and FortiManager Recommend corrective actions based on analysis of collected information Provide Customer education where needed due to gaps in networking, product knowledge etc. Consult technical documentation, bulletins and release notes for known problems Reproduce customer environments using lab equipment and report bugs Recommend alternative solutions or workarounds Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue Manage customer communications and expectations until the closure of each case Provide knowledge transfer to peer engineers We are Looking for: 4+ years' experience in a technical support role in a networking/security company or equivalent education Strong understanding of TCP/IP, routing protocols, L2/L3 switches Experience with security products (especially firewalls and VPN gateways) Strong troubleshooting and problem-solving skills Previous experience providing technical support, preferably supporting data networking products and/or security products. Strong English skills both written and verbal. Good to Have: Centralized Configuration Management Tools SQL syntax & select statement design VM/Cloud Environments Linux administration (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). Educational Requirement: Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Position Details Job Title: Lockbox Specialist (Level I) Industry: Banking and Finance Location: 6000 Feldwood Rd College Park, GA 30349 Duration: 3 months with possible extension Wok Hours: Please see the following 3rd shift schedules Duties • Contractor will be working in Lockbox • Perform other support operations functions as required • Comprehend and translate verbal, written and on-line instructions into action • Follow internal operational controls and bank standards Additional Info • If Holiday falls on a day a candidate is scheduled to work they will be required to work that Holiday • Time off request will be reviewed after the first 90 Days of contract employment are met Qualifications Requirements • Ability to lift 25 lbs. • Flexible to work additional hours with little notice • Processing experience is a must, Looking for candidate that are able to pay close attention to detail and work in fast paced environment • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis • Must be flexible and willing to learn multiple functions • Must have flexibility with scheduling • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed Desired Skills • Able to fully commit to the work schedule • Proven customer focus in a Production Environment • Proven attention to detail in a production environment • Proven ability to continuously learn and adapt • Proven solid attendance record • Ability to communicate effectively • Ability to learn and follow new procedures quickly Additional Information To know more about this opportunity, please contact: Paul Aton ************

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: As an MPC Commercial intern, you could be placed within one of the departments as described below. Job shadowing and volunteer opportunities are available during internships. Some travel may be required in each of these roles. Scheduling: We are seeking a detail-oriented Scheduling intern to support our team in optimizing resource allocation and production schedules. The Intern will be responsible for scheduling the delivery of light products, feedstocks, and biofuels by pipeline or waterborne transportation to third party and company locations to meet customer's demand (sales forecast). The intern will coordinate pipeline, barge and/or tanker movements for appropriate timing, batch size and sequence of product shipments to optimize the supply of the available products from refineries and terminals, while also minimizing transportation costs and ensuring quality. They will monitor inventories at terminals and refineries daily and adjust shipping schedules to avoid shortages and the use of excess working capital. Additionally, they will develop improved scheduling methods to efficiently utilize company resources, optimize inventory levels, and minimize transportation costs as well as coordinate the communications between terminals, Commercial, Exchange and Product Quality regarding any inventory or operational issue. * Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance or other related disciplines. Marketing: Corporate Office-based interns will support the marketing team by analyzing market trends, consumer behavior, and competitive landscapes to identify growth opportunities. Your role will involve gathering and interpreting data, creating reports, and assisting in the development of marketing strategies and/or campaigns. This position offers hands-on experience in market research and data-driven decision-making within a dynamic Commercial environment. Interns will also be provided with the opportunity for exposure to various parts of our business such as: Product Quality, Governmental Affairs, Business Development, Terminal, Transport & Rail. Field-based interns will spend most of their time in the field learning the job responsibilities of a Territory Manager. The intern may travel to various customer offices or dealer gasoline locations with a Territory Manager, assist in prospecting for new customers, and assume responsibility for projects/studies relating to station financials and operation. In addition, the intern will have the opportunity for exposure to different components of the Commercial organization and other corporate components such as: Product Quality, Governmental Affairs, Business Development, Terminal, Transport & Rail. * Desired major and or minor - Business Administration, Management, Marketing, Finance, Business Analytics or other related disciplines. Analytics: We are looking for a motivated Analytics Intern to support our data-driven initiatives and gain hands-on experience in the Commercial organization. The intern will assist in collecting, cleaning, and analyzing data to uncover trends and generate actionable insights. Key responsibilities include helping to create reports and dashboards, conducting preliminary data analysis, and supporting ongoing data-related projects. This role provides an excellent opportunity to learn from experienced analysts and contribute to real-world business decisions. Ideal candidates are detail-oriented, have strong analytical skills, and are eager to develop their expertise in data analysis and visualization. Analytics interns could support one of the following groups/commodities: Data Analytics & Strategy (DAS), Prediction & Optimization, Commercial Risk, Pricing, Renewables, Liquified Petroleum Gas exports, Pet Coke/Sulfur, Natural Gas Liquids (NGL), and Petrochemicals. * Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics, Data Science or other related disciplines. Coordinating: We are seeking an organized and proactive Coordinating Intern to assist in managing and streamlining various operational and project-related tasks. The intern will support coordination efforts across departments, ensuring smooth communication and efficient execution of projects. Responsibilities include scheduling meetings, tracking project progress, preparing reports, and assisting with administrative tasks. This role offers a great opportunity to develop organizational and multitasking skills while contributing to the success of diverse projects. Ideal candidates should be detail-oriented, possess strong communication skills, and be eager to gain hands-on experience in project/program coordination. * Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics or other related disciplines. Systems Support: We are looking for a Systems Support Intern to assist in maintaining and troubleshooting our Commercial systems and applications. The intern will serve as the liaison between the Commercial organization and IT regarding application enhancements, bus/fixes, upgrade timing, life cycle management, new features, and overall usability of the system(s). This role offers valuable hands-on experience in Commercial systems support and application management while working closely with experienced professionals. The intern will leverage tools such as Tableau, Power BI, and Alteryx to provide end-users with better tools, access to data, and overall user experience. Ideal candidates should have strong problem-solving skills and a passion for customer service. * Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics, Data Science or other related disciplines. Commercial Development: In a Commercial Development internship role, you'll support efforts to identify and pursue new Commercial opportunities. Your role will involve market research, competitive analysis, and assisting with the preparation of proposals and presentations. You'll collaborate with senior team members to analyze industry trends, assess project viability, and contribute to strategic planning. Strong analytical skills and attention to detail are essential for success in this role. This internship provides valuable experience in understanding the Commercial aspects of the oil and gas sector and developing business growth strategies. * Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics or other related disciplines. Competencies: Candidates should exhibit the following attributes: maturity, leadership abilities, outgoing personality, inquisitive, excellent communication skills, confidence, drive, vision, and strong analytical skills. The position requires proficiency in Microsoft Excel and Microsoft Word. Qualifications: * Strong academic performance * Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. * Concurrent enrollment in a bachelor's degree (or higher) seeking program for the duration of the experience * Military experience a plus * Must be able to provide reliable transportation to and from place of work * Availability to work 40 hours per week * MIN - $20.19 per hour / MAX - $25.24 per hour Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay OH Main Bldg Job Requisition ID: 00017985 Pay Min/Max: $0.00 - $999.99 Hourly Grade: HRLY1 Location Address: 539 S Main St Additional locations: Duluth, Georgia, Houston, Texas, Long Beach, California, Salt Lake City, Utah, San Antonio, Texas Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

The L3, Retail Tech Support role represents the highest tier of technical support or escalation of the most complex, intricate, and challenging issues, requiring expert level knowledge. Examples of incident or problem types include but are not limited to system architecture & integrations, network configuration, payment processing, or advanced hardware & software troubleshooting. This position has focuses on incident & problem escalations, problem management & root cause analysis, knowledge management, and service level management. In this role it is critical to understand customer needs in a diverse matrixed, and franchised organization, and have excellent communication skills for effective written & verbal correspondence internal and external to the organization.

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: IT Support Analyst (Hybrid) Location: US-GA-Atlanta (Sandy Springs) FLSA: Exempt #LI-Hybrid Job Overview: We are looking for a skilled Tier 2 IT Support Analyst to join our team and provide advanced technical assistance across various platforms, including Macs, laptops, Microsoft Intune, and Office 365. This role involves troubleshooting complex issues, supporting end-users, and ensuring the smooth operation of IT systems. Job Responsibilities: Provide Tier 2 support for mac OS and Windows laptops, addressing hardware and software issues. Administer and support Office 365, including Exchange, SharePoint, Teams, and OneDrive. Troubleshoot network connectivity, VPN, and wireless access problems. Collaborate with Tier 1 support to escalate and resolve technical issues efficiently. Assist with application deployments, system updates, and patch management. Maintain documentation for IT procedures and troubleshooting guides. Provide technical guidance and training to end-users and Tier 1/Interns. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: Experience with mac OS and Windows troubleshooting. Knowledge of Microsoft Intune for endpoint management. Strong understanding of Office 365 administration. Familiarity with Active Directory, Azure AD, and Group Policy. Ability to diagnose hardware issues and coordinate repairs. Excellent problem-solving and communication skills. Certifications such as CompTIA A+, Microsoft 365 Certified, or Apple Certified are a plus. Preferred Experience Bachelor's degree required. 10+ years of experience in a Tier 2 IT support role to include mac OS, Windows. Direct experience managing corporate IT environments with Macs and laptops. Knowledge of Intune, JAMF or other device management tools. Knowledge of Beyond Trust remote access tool Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Driven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better. With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software's reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology. We know our people are our success - join us to be part of a global force that uses innovation to enhance the way the world builds. Find out more at RIB Careers. Job Title: Technical Support Specialist Location: Alpharetta, Georgia Employment Type: Full-time The job The Technical Support Specialist is responsible for receiving, recording, and processing all incoming communications to the Support Department. This representative provides customer support, troubleshooting, and education while assisting clients on their journey to achieve optimal health and wellness. The ideal candidate is pro-active and passionate about providing an A+ experience to all our customers, as well as an energetic problem-solver, looking for creative ways to find solutions. Key responsibilities Will be responsible for providing excellent customer service via diagnosis and resolution of technical, operational and implementation issues related to RIB products, supporting technologies/infrastructure. Escalate issues that are unable to be resolved, within established guidelines, to the appropriate group for proper corrective action. Provide technical support via telephone, email, and chat to external and internal customers. Must be capable of documenting technical documentation. Participate in customer conference calls when necessary to manage the resolution of customer account issues. Reproduce errors in test systems and document them thoroughly for reproduction independently from production systems for the purpose of issue remediation and testing Demonstrate availability within pre-defined SLA timelines to assist technical teams during critical or urgent incidents that demand immediate attention and resolution. Essential requirements Bachelor's degree in CS, MIS, Engineering, or equivalent work experience Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations. Aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment. Ability to analyze network traffic using industry-standard diagnostic tools to diagnose application stability and performance issues. Desired skills Understanding of Microsoft Azure Cloud Services and associated native components and navigation within a cloud-hosted environment. Experience in in Microsoft Teams, LogMeIn, Rescue, GoToConnect, Salesforce, Zendesk, Azure DevOps and RIB applications SLE, SLC and SpecLive. Experience using remote connection tools such as LogMeIn, Citrix GoToAssist, MS Teams or similar RIB may require all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. RIB is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join RIB to create the transformative technology that enables our customers to build a better world.

Located in Lawrenceville, Georgia, Valentine Enterprises, Inc. (VEI) has been in business since 1972. We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary. As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique. It is the policy of Valentine Enterprises, Inc., not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. We are a drug free workplace and a nicotine/tobacco free campus. Job Description Why This Role Rocks: Are you a tech-savvy problem solver who thrives in fast-paced environments and loves diving into the latest technologies? As our IT Support Specialist II, you won't just be fixing issues-you'll be shaping the backbone of our IT infrastructure. From advanced troubleshooting to system optimization, your work will directly impact how our teams operate and innovate. This is a hands-on, on-site role where your expertise will be felt across the organization. You'll be the go-to person for complex IT challenges, and your insights will help drive smarter, faster, and more secure systems. What You'll Do 🛠 Be the first responder for service requests and incidents 🧠Troubleshooting across ERP systems, Microsoft tech, VMware, Azure, and network infrastructure 🏗 Design and implement advanced solutions using Windows Server, SQL, and SharePoint 🔍 Monitor alerts and ensure disaster recovery systems are ready 📦 Manage IT assets and keep documentation sharp and up-to-date 📚 Create training materials and SOPs to empower users and junior techs 📈 Own project tickets in ConnectWise and drive them to resolution 💡 Stay ahead of tech trends and recommend smart improvements What Makes You a Great Fit ✅ You're a self-starter who loves solving problems and learning new tech 🗣 You can explain complex ideas in simple terms 🤝 You're customer-focused and thrive in collaborative environments 🧩 You juggle multiple tasks with precision and calm Work Environment: This is an on-site role based in our Lawrenceville, GA office. You'll be working closely with internal teams and infrastructure, so regular in-person presence is essential. Occasional remote work may be permitted, but this is not a hybrid or remote-first position. Ready to Make an Impact? If you're passionate about tech, love solving complex problems, and want to be part of a team that values innovation and excellence-we want to hear from you! Qualifications What You Bring 🎓 Associate's or Bachelor's in IT, Computer Science, or equivalent experience 🛡 Certifications like AWS, CISSP, VCP, CCNP, or MCSE 💻 Proficiency in Windows, mac OS, and Linux 🌐 Deep knowledge of TCP/IP, DNS, DHCP, VPN, and network troubleshooting 🧰 Experience with remote support tools and Active Directory 🧠 5+ years of hands-on IT support using ConnectWise Manage, ScreenConnect, and Automate/RMM Additional Information Valentine Enterprises, Inc. (VEI) is very excited that you may have the opportunity to join us. We wanted to take a few moments to share some information about this great organization. If you are looking for a growing company that still has that family feel to it, then we are the company for you. Come grow with us! Please take a moment to review the information below and get excited about the team you may be joining! What Does VEI do? That's a great question! We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers. About VEI: Located in Lawrenceville, Georgia, VEI has been in business since 1972. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary. As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique. VEI employs over 300 employees at their Lawrenceville, GA location. Commitment to Talent: VEI is a fast growing company. To maintain their growth strategy, VEI is committed to hiring the best talent the market can offer. VEI's goal is to introduce new talent to the company and culture, grow that talent into highly productive employees and hire the best talent into the VEI family. VEI is looking for employees that have a positive attitude, and the strong desire to do what is right. Got Benefits? - VEI Does! Eligibility & Details as of 2025: Active employees working 30 or more hours per week are eligible to participate in the VEI's Benefits Program. You may also enroll your eligible dependents for coverage under the same plans you choose for yourself. Generally, you are eligible for benefits on the first of the month after 30 days of full-time employment: 3 Medical plans to choose from 2 Dental plans to choose from 2 Vision plans to choose from Additional Benefits: 401K *21 or older Profit Sharing - Eligible after 6 months Disability Gap Insurance paid for by the company Short term disability insurance available to the employee to purchase Long term disability insurance provided by the company Basic Life and AD&D Insurance paid for by the company for the employee Additional Life Insurance available to the employee to purchase Accident, Critical & Cancer available to the employee to purchase 9 paid holidays Paid PTO Paid training Educational Assistance Clothing Allowance Mission Statement: Family, Integrity and Innovation Cause Statement: Making Quality Products for a healthier world. If qualified, please submit your resume including salary history and salary requirements. No relocation package is available for this position. This is not a remote position. Due to overwhelming response we can only respond to candidates we wish to pursue. Outside services will not be considered and resumes will not be reviewed.

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems. There will also be times where you will assist with network and service maintenance. Primary Responsibilities: Respond to end user requests via phone, email, ticketing system, or in person Installs, configures, and maintains hardware (PC, tablet, phone, printer, scanner, fax, copier, etc) Installs, configures, and maintains software and operating systems Administers workstation assets by tracking computer equipment and installed software End user training as required Create/Update/Delete user accounts Assists Network Administrator with network and server maintenance Monitors and maintains applications and hardware Monitors and maintain server and network backups Gather and respond to feedback from end user surveys Document procedures for IT and end users Document work orders and keep users up-to-date on their cases Generate reports on tickets, assets, accounts, etc. as required Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have a working knowledge of TCP/IP networks, PC's and their components, Active Directory, group policy, NTFS security, and common software applications. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work with minimal supervision is required for this position as well. Education/Experience: High school diploma or equivalent preferred. Required Qualifications/Skills: Excellent verbal and written communication skills for technical and non-technical audiences Excellent customer services skills Excellent technical problem solving skills and the ability to understand complex and abstract concepts A general knowledge of common software applications such as Word, Excel, PowerPoint, Outlook, Ghost, Symantec Endpoint Protection, etc. A good working knowledge of voice and data cables, jacks, and patch panels A good general knowledge of TCP/IP networks and basic services used such as DNS, DHCP, SMB, FTP, etc. Working knowledge of Active Directory, group policy, NTFS security Working knowledge of PC's and their components. Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. Ability to analyze problems and solve them through your own research and by drawing your own conclusions. Excellent judgement within given parameters. For example, when to recommend repairing a PC instead of replacing a PC. Ability to manage multiple tasks and establish priorities Ability to function effectively as a team member within IT as well as other areas of the organization. Ability to lift up to 60 lbs to a height of 4 ft regularly Ability to diagnose and repair software problems remotely Ability to work well under moderate pressure Good working knowledge of the Windows command line Ability to script installs and administrative tasks is preferred, but not required Must carry a cell phone during business hours and on-call rotations. Must be able to respond to calls in 30 minutes or less when on call, 24 hours per day. Must be able to travel 15% of the time to other branches in Georgia. (Albany, Augusta, Brunswick, Savannah, and Valdosta are the most distant branches) Attention to detail Preferred Qualifications/Skills: Bachelors' degree preferred, but not required Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

PROFILE Provides escalation level help desk technical support in a collaborative work environment utilizing phone, chat, text, video and email communication methods. Ensures high\-level customer satisfaction by analyzing problems pertaining to technologies sold or supported by Ricoh. May replicate equipment failure situations in a test laboratory, to aid in the diagnosis and ultimately resolve the issue appropriate to resolution procedures. Can be an internal escalation point for dissatisfied customers or customers experiencing unusual or unique technical issues. Serves as a liaison between the help desk and product engineering. Is considered a subject matter expert in five or more product technologies. JOB DUTIES AND RESPONSIBILITIES Highly trained and specialized in handling escalations from internal and external customers Responds to incoming support incidents (i.e. i.e. telephone, chat, email, text and video) and escalated incidents in a timely, professional manner. Evaluates the issue and gives assistance utilizing the appropriate support information and documentation, provide real time troubleshooting Troubleshoot and identify malfunctioning equipment components or applications, identifying problem areas and recommending corrective action. Utilizes team collaboration, diagnostic tools, service aids, product schematics, and all other available product information in the assessment and resolution of equipment failures or issues Ensures the customer is heard throughout the escalation process Review and identify root cause for all escalated service incidents and provide this information to the management team in order to continuously improve service delivery Demonstrates ownership of customer issues and works proactively with management, engineering and vendors to manage issues through to a complete resolution in a timely manner Discovers the root cause of customer issues and identifies the action required to resolve, whenever possible, using company knowledge bases, customer information and departmental collaboration. Makes entries for incoming issues and all activities that pertain to any existing issues within the incident tracking system. Entries are accurate, detailed, and include all required fields Completes all required administrative tasks in an accurate and timely manner Follows escalation and complaint procedures in order to ensure that all customer escalations are tracked and all parties are informed of actions taken to resolve issues Utilizes the appropriate tools to ensure the customer receives relevant information and identifies knowledge gaps and\/or outdated policy\/procedures which cause frontline efforts to fail Reviews all technical information pertaining to supported products, including new and updated information as it becomes available Uses available lab equipment and other resources to effectively troubleshoot issues. Returns resources to proper working condition when through Documents all troubleshooting steps for escalations and updates as necessary in the Global Knowledge Base Works closely with Engineering and the customer to ensure proper escalation and resolution Maintains\/renews industry certifications Performs other duties as assigned Requirements Job Description Continued QUALIFICATIONS (Education, Experience, and Certifications) Typically requires: High school diploma or equivalence and: BS Degree, technical school graduate, electronics training, or equivalent experience 5 years of technical experience Previous escalation or higher tier experience required Two of the following Industry certifications : A+, Network+, MCTS, Security +, MCSA, CCNA, Linux + AND one of the following: Fiery Professional, Fiery System 10 or Advanced Printing Technologies "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"682167578","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"RICOH"},{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"City","uitype":1,"value":"Tucker"},{"field Label":"State\/Province","uitype":1,"value":"Georgia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"30084"}],"header Name":"Technical Escalation Specialist, Technology Support","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00235003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********10142267","FontSize":"15","location":"Tucker","embedsource":"CareerSite","logo Id":"hs654aa3cf36a6b354ae38f8148a2cfbb79b2"}

This role is with KPMG. KPMG uses RippleMatch to find top talent. Start Season & Year: Summer/Fall 2026 Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. It has also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it is no wonder we are consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you are as passionate about your future as we are, join our team. KPMG is currently seeking a Technology Assurance Audit Associate to join our Audit Services team. Responsibilities: Work as part of a team to play an integral role in conducting IT audits and serve the capital markets by helping ensure accuracy and reliability of client financial information while upholding the principles of objectivity and independence; contribute to the overall effectiveness of our clients operations while maintaining the highest standards of our professional integrity Learn to prepare clear and well-structured documentation regarding our understanding of clients processes and information technology (IT) systems, including identification of IT risk points and IT controls that mitigate the risk points; review clients IT and business processes, risk, controls and compliance requirements against leading practice, industry or client frameworks to identify gaps in design and execution; execute and document the testing of clients IT and automated controls, including IT security, programming and governance controls, with clear explanations of procedures performed and results Support engagement teams through the use of Data and Analytics (D&A) in the audit including data extraction and analysis; utilize a range of technologies and data analysis tools to execute substantive IT Audit procedures, such as artificial intelligence (AI), Excel, Alteryx, SQL and Power BI; assist in the preparation of the related documentation Assist with pre and post system implementation assessments and digital transformation reviews to support a clients transition to a new system and processes aligned with the clients plans, resources and needs; focus on determining whether controls are designed and operating effectively and migrated data is complete, accurate and reliable Support project management activities by assessing and reporting status, tracking deliverables and coordinating action items; identify and communicate findings and recommendations to engagement teams and assist in communicating to client personnel, as needed; build and maintain professional relationships commensurate with level and experience Learn new and emerging technologies such as cyber, automation, artificial intelligence, modern ERP systems and blockchain; apply learning to attestation, assessment and external audit engagements Qualifications: Must be pursuing and have obtained by the start date or have completed the following degrees/majors in the past 12 months: Bachelors degree or higher in Management Information Systems, Accounting Information Systems, or equivalent program from an accredited college or university; Information Systems with an Accounting double major is preferred Preference for candidates pursuing the minimum educational requirements for CPA licensure in principal place of business (the state in which the office is located) for this position before beginning fulltime or candidates pursuing a CISA Preferred GPA of 3.0 or above General understanding of business systems and technology, as well as data analysis techniques Exposure to ERP systems such as SAP, Oracle, NetSuite, or Workday is preferred but not required Strong technical aptitude and critical thinking skills; demonstrated quality service mindset; ability to navigate MS Office applications, including Excel, PowerPoint, Word and Outlook Excellent communication, time management and leadership skills; agile, flexible and adaptable team player; resourceful in delivering high-quality work; ability to demonstrate project management skills is a plus Must reside within a reasonably commutable distance to the office for this position and be able to travel to reasonably commutable work locations using own means of transportation, such as a personal vehicle or public transportation Technology Assurance professionals are expected to work in-person at a KPMG office or client site on an average of three days per week; some client site locations may require travel and overnight/extended stay (varies by office) Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”. Follow this link to obtain salary ranges by city outside of CA: ************************************************************************* California Salary Range: $78000 - $90000 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Help Desk Support Specialist GlobalMed Logistix, LLC (GMLx) is a leading healthcare third party logistics company specializing in warehousing, distribution, inventory management and superior customer service. Leveraging over 40 years of experience and expertise in healthcare logistics, GMLx provides companies with the confidence and resources needed to grow their business. GMLx is driven to exceed customer expectations by continuously innovating and improving the skills and resources required to be the most dependable and customer focused 3PL provider in healthcare. Position Summary: In this role, you will be responsible for supporting the company's hardware and networking systems. Primary focus is on level 1 support, documentation, testing and inventory of all assets. This is a great entry level opportunity for a recent graduate with 2 or less years of experience, who enjoys interacting with others, has a desire to learn, is self-motivated and wants to contribute to the success of a long-standing business. Responsibilities include, but are not limited to: Respond to the needs and questions of local area network users; troubleshoot, diagnose, and fix hardware and/or software problems. Function as one of the primary help desk resources for end users and escalate issues when needed. Build, install, and upgrade system hardware and software components as required. Set up new user accounts; close out old user accounts. Perform preventative maintenance procedures; perform system troubleshooting to isolate and diagnose common system problems within Microsoft Windows PCs. Communicate standards for use, operations, and train users on software and equipment usage. Document and configure all iPads and iPhones. Install, maintain, and upgrade computer workstations and software. Maintain asset inventory, additions, deletes, changes. Ad-hoc IT projects (i.e., cyber-security initiatives, etc.) Requirements Qualifications: Associate or bachelor's degree in related field preferred or equivalent combination (1 - 4 years) of education and experience and/or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities commensurate with the essential functions of the role. Basic knowledge of and some working experience with local area network design and troubleshooting. Basic knowledge of Windows 2016 Server/ Active Directory/ Microsoft Exchange 2019/ Office 365. Experience working with and troubleshooting peripherals (scanners, printers, handheld scanners, iPhones, iPads, etc). Excellent verbal and written communication skills. Must be able to communicate in writing clearly and concisely. Strong organizational, problem-solving, and analytical skills. Ability to work independently as well as collaboratively in a team environment. Self-motivatedand proactive, with the ability to multi-task. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Ability to handle multiple projects and meet deadlines. Good judgment with the ability to make timely and sound decisions. Excellent documentation skills/strong attention to detail. Must be able to handle confidential materials with discretion. Additional preferred experience: Working knowledge of Mobile Device Management via Intune a plus. Knowledge of Dell Systems a plus. Comp TIA - A+ Certification. Physical Demands: While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule: This is a full-time position. Typical work schedule is Monday through Friday during standard office hours of 8am - 5pm. Salary Description 45000 Annually

Impellam is a fast-paced international staffing company, whose North America corporate office calls Atlanta home. The IT Support Specialist is an integral part of the Service Desk Team as a support role to the IT service desk and addressing general questions from 600 US staff and 2900 global staff members. Essential Job Functions: Job responsibilities include, but are not limited to the following: Assume operational responsibilities for resolving administrative queries from internal users. Manage the beginning to end lifecycle of received requests, ensuring that requests progress and are resolved in an appropriate manner. Liaise on a day to day basis with internal users, ensuring users are always fully informed on the progress of their query. Where appropriate and necessary, invoke escalation procedures to ensure that high priority issues are managed within the desired timeframe. Assist in the delivery of specific Service Desk projects, this will involve data entry, data analysis and general coordination of low-level activities. Knowledge/Skills/Abilities: Naturally empathetic and passionate about providing great service Encourages team working and collaboration Analytical thinker, with the ability to understand multiple information streams Excellent verbal and non-verbal communication skills Thrives in a pressured and target driven environment Remains calm, consistent and positive when under pressure Multi-tasks with ease and a continual focus on quality Education and Experience: Customer Service Desk experience and deskside support Previous experience in an IT Support role Technical understanding of the following is desirable: Active Directory & MS Windows environments: Desktop PC, Laptop, hardware, Server and printers Basic Networking Experience with Fresh Service is desirable. Understanding of the change request, incident and problem management processes Citrix Cloud Desktop Environment Experience with O365 applications (Exchange Online, OneDrive, etc) Basic understanding on Azure is highly desirable Telephony - Vonage, WebEx, Skype for business, Teams ITIL foundation certification Industry standard certifications or bachelor's degree / will accept 1-3 years' experience over degree. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. EEO Statement: Impellam provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary The School of Science and Technology is seeking interns to participate in software development for nonprofit partners beginning in Fall '24. During a three-month period, interns will collaborate with faculty to design, develop, test, and deploy software for a nonprofit organization client. Ideal candidates possess knowledge in software development lifecycle, version control (git), project management tools (JIRA, Trello), programming languages, web development basics (HTML/CSS, Javascript, web APIs), and additional frameworks and libraries. Responsibilities * Meet regularly with supervising faculty and nonprofit representatives. * Travel to partner nonprofit sites when necessary. * Collect requirements and design a software architecture to provide solutions to client's needs. * Develop and test software and deploy working software. * Report and keep track of progress using project management software. * Use version control software effectively to keep track of development. * Test quality and performance of developed software. Required Qualifications * Must be enrolled in a minimum of 6 credit hours at Georgia Gwinnett College. * Must enroll in ITEC 4900 IT Internship course if selected. * GPA of 2.5 or higher * One reference from an IT professor and one from faculty mentor * Must be in good academic standing and maintain for the duration of employment. * Must be in good conduct standing with the Office of Student Integrity and maintain good conduct for the duration of employment * At least 3 months experience in once full stack software development technology and willingness to learn more technologies, frameworks, and languages (HTNL/Javascript, Python, etc.) Preferred Qualifications * Completed ITEC 3870 Software Development II course or equivalent knowledge and skills * Currently an ITEC major * GPA of 3.0 or higher * Ability to work with minimal supervision * Exhibits professional demeanor with strong verbal and written communication skills. * Demonstrates the ability to handle confidential nonprofit data with discretion and judgment.. * Ability to be highly organized, attentive to details, time management, and multi-tasking skills. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********. Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

Job Description A leading national and international and top 100 Am Law top firm is looking for highly qualified associates to join their Privacy and Technology Practice. The candidate needs to have 3-6 years of experience in privacy and cybersecurity matters. Experience drafting and negotiating technology agreements is a plus. Requirements include effective interpersonal skills, excellent negotiation and drafting skills, ability to work directly with client representatives.

* Maintain and communicate operations project status and issues * Understand business and technical requirements * Manage IT hardware procurement activities * Partner with external suppliers, Supply Chain Management, Field Operations Project coordination, and the IT Logistics team to fulfill equipment requests * Follow procedures to ensure suppliers can be paid for products and services * Assist suppliers with addressing payment issues * May perform other duties, as assigned Quals-- Top 5 skillsets: Prior experience procuring IT equipment is desired Strong verbal and written communication skills Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint) High School Diploma or GED Detail-oriented, resourceful, and a self-starter * High School Diploma, GED or High School Equivalency * Embrace diverse people, thinking, and styles * Prioritize safety and security of self and others * Have a proven record of successfully achieving objectives * Excellent organizational skills * Learn quickly and adapt to change * Perform tasks accurately * Detail-oriented, resourceful, and a self-starter * Excellent customer service skills * Meet deadlines * Maintain composure in stressful situations * Exposure to ServiceNow platform lists, menus, and request management capabilities * Proficient at managing large volumes of tasks and prioritizing work * Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint) * Proficient with Microsoft Sharepoint * Excellent Communication Skills - Communicates verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level * Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual who can present the unvarnished truth in an appropriate and helpful manner, keep confidence, admit mistakes, and not misrepresent him/herself for personal gain * Teamwork - Works well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defining success in terms of the entire team through mentoring and knowledge transfer * Technical Expertise - Demonstrates a commitment to increasing knowledge and skills in current technical/functional area, keeps current on technical developments, stays informed about industry practices, and knows how to apply relevant technical processes to appropriate business needs * Functional Expertise - Demonstrates knowledge of policies, general practices, procedures, etc. relevant for the area in which the individual works * Interpersonal Skills - Successfully, professionally, and diplomatically interacts with others and develops relationships with people who have varying styles, levels in the organization, and knowledge of IT * Organizational Agility - Knows how Delta works, how to get things done both through formal channels and the informal network, understands the origin and reasoning behind key policies, practices, and procedures, and understands the Delta culture * Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn't stop at the first answer * Solution Oriented - Maintains a positive attitude oriented towards creating solutions and developing new approaches, doesn't let distractions get in the way, isn't overwhelmed with problems/issues What will give you a competitive edge (preferred qualifications): * BS or BA degree in Business or Information Technology with two (2) or more years of relevant experience with previous airline industry experience. * Proficient at making and conducting effective presentations * Familiarity with Ariba procurement processes * Proficient with ServiceNow request management and asset management functions * Proficient at creating ServiceNow reports * Familiarity with SAP * Proficient with advanced Excel capabilities * Proficient at creating process flows with Microsoft Visio ACL Digital is proud to be an Equal Employment Opportunity Employer. We are committed to diversity and inclusion regardless of age, race, color, ancestry, religion or creed, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law. To ensure a fair and transparent hiring process, we encourage you to review the following resources: Know Your Rights Pay Transparency Act IER Right to Work Document If you are an individual with a disability and need a reasonable accommodation to assist with your job search or employment application, please contact us by completing our Accommodations for Applicants form. For any other queries, send an email to ******************************* or call the ACL Digital HR Help/Accommodation at ************.