Information Technology Support Specialist
Technical internship job in Madison, WI
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Support Specialist. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We also offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $45,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365•
Configure, and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: ********************************************************************
Technical Support Specialist (Hay Tool Products)
Technical internship job in Brodhead, WI
The Technical Support Specialist serves as the subject matter expert for assigned product line(s) and supports Kuhn North America (KNA) personnel and dealers in supporting service issues for products marketed by KNA.
EXPECTATIONS
Resolve dealer service needs with required urgency
Working knowledge of machines distributed by Kuhn North America
Serve as the technical expert on assigned product line(s)
Present a helpful and favorable image of the Company
Treat people fairly
Confidentiality of Company information
Continuously improve systems
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the technical expert for service issues for the assigned KNA product line(s).
Assist as a back-up in resolving dealer complaints or concerns for other products distributed by KNA.
Diagnose, qualify and quantify service and performance issues for assigned product line(s).
Review and process all warranty claims for assigned product line(s).
Maintain warranty records (complaints, service calls and claims) and distribute related reports to applicable departments.
Collaborate with Product Management, Engineering, and Operations departments and other assigned factory contacts to develop solutions and implement action plans to solve service issues.
Communicate machine corrections and issues to KNA personnel and the KNA dealer network through Service Bulletins and/or Technical Improvement Programs.
Develop and conduct training presentations aimed at educating KNA employees and dealer personnel on the proper set-up, maintenance and service of current and newly introduced products.
Assist in the development of service instructions for assigned product line(s).
Participate in NPI (New Product Implementation) projects by sharing product issues, concerns, and trends for the assigned product line(s).
Partner with Parts Department personnel to develop and maintain the recommended parts stocking lists.
Review Operator Manuals for product service content and recommend additions or modifications.
Provide input into the feasibility of Special Sales Requests (SSRs) to ensure product can properly be supported in the field.
Maintain knowledge of the service and maintenance requirements and field issues of competitor's products for the assigned product line.
Maintain work area in a clean and orderly fashion and conform to all quality and safety procedures.
Other duties may be assigned
Education and/or Experience - An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, hydraulics, welding, and torch cutting. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is also required.
Help Desk Technician
Technical internship job in Verona, WI
We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking.
Responsibilities
* Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs.
* Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates).
* Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes).
* Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments).
* Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates.
* Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures.
* Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs.
* Coordinate warranty/repair, RMA, and hardware inventory updates.
* Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients.
* Create/update knowledge base articles, quick start guides, and runbooks.
* Identify recurring issues, propose fixes, and escalate appropriately.
Requirements:
* Technical degree in an information technology related field
* 1 years in a help desk or desktop support role in a Windows enterprise environment.
* Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks.
* Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance.
* Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals.
* Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts).
* Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting.
* Strong communication skills; ability to explain technical topics to non-technical users.
Preferred:
* Bachelor's degree in Computer Science or a related field
* CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator)
* Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune).
* Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution.
* Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics.
* Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune.
#LI-ONSITE
Auto-ApplyHelp Desk Support Manager
Technical internship job in Madison, WI
Making a Difference
The State of Wisconsin Investment Board (SWIB), founded in 1951, is a premier global investment organization responsible for managing the more than $162 billion of assets of the fully funded Wisconsin Retirement System (WRS), the State Investment Fund and other state funds. Through SWIB's effective and innovative investment management, WRS remains one of the only fully funded US public pensions. The WRS consistently ranks among the 10 largest public pension funds in the U.S. SWIB is recognized by the investment industry for our teamwork and innovation. SWIB pursues sophisticated global investment strategies across the asset and risk allocation spectrum. Providers across the investment ecosystem seek to partner with SWIB.
Serving more than 692,000 beneficiaries of the WRS, SWIB is a mission-driven organization focused on providing a strong financial future to those who committed their careers to public service. For public employees and the 1,607 Wisconsin employers who contribute on their behalf, we are a trusted partner. Our team innovates continuously to meet the challenges of an evolving investment landscape while growing and protecting the assets of the WRS.
SWIB provides a strong, steady economic pillar for the state of Wisconsin by growing the trust funds under its management, managing risk, and optimizing costs of the long term. We are a mission-driven organization and the participants we serve are our mission. By bringing a disciplined, prudent, and innovative approach to market opportunities, SWIB has been successful in generating required returns and maintaining the trust of the beneficiaries and stakeholders of the funds we oversee.Home To Top TalentOur high-performing staff is key to what makes us a premier investment manager. SWIB is committed to investing in talented professionals to implement our robust, sophisticated investment strategies and to keep the organization at the forefront of the investment industry. We encourage innovation and offer professional development opportunities to help staff sharpen and expand their skills. Approximately 61 percent of SWIB's investment professionals are Chartered Financial Analyst (CFA) charterholders.
Job Description:
About the Team
The Technology Team at SWIB designs, implements, and operates best-in-class systems and platforms that enable a broad range of investment portfolios and strategies. As a trusted advisor to the business, the team is valued for delivering innovative, reliable, and strategic technology solutions that drive SWIB's continued growth. We leverage technology to achieve enterprise goals, align IT initiatives with future direction, and operate in accordance with industry-leading standards. The Business Integration Team plays a key role in aligning people, processes, and platforms-supporting the transformation of SWIB's investment infrastructure.
Position Overview
The Help Desk Manager oversees all aspects of the IT Help Desk function within a dynamic financial services organization.
This role is responsible for leading and developing the help desk team to deliver timely, professional, and technically robust support to end users. The successful candidate will ensure the stability and performance of desktop, laptop, Citrix/AVD, and peripheral environments, while driving the adoption of ITIL-aligned service management best practices.
We are seeking a technically proficient and customer-focused leader who can elevate the technical capabilities of the support team. This includes mentoring staff on advanced troubleshooting, endpoint management, automation, and enterprise toolsets. The ideal candidate brings hands-on experience supporting complex enterprise environments-particularly within the financial sector-and is adept at bridging the gap between user needs and technical solutions.
Essential activities:
Help Desk Operations
Lead, coach, and mentor the help desk team to provide high-quality, customer-centric IT support.
Oversee daily operations of the help desk, ensuring SLAs are met and service levels are consistently maintained.
Track and report key performance metrics, including mean time to respond (MTTR), mean time to resolve (MTTRs), ticket volume trends, and customer satisfaction.
Endpoint Management
Manage standard desktop and laptop images for deployment, ensuring security, compliance, and optimal performance.
Oversee configuration, installation, and maintenance of desktop software and hardware.
Ensure patch management and endpoint protection are implemented consistently.
Management of tools used in provisioning software such as InTune, SCCM, JAMF,
Deep experience with GPOs and overall end device security management.
Application Support
Support and maintain industry-standard financial applications such as Charles River, Bloomberg, FactSet, and other trading and research tools.
Collaborate with application owners and vendors to ensure reliable performance and timely updates.
AV and Collaboration Tools
Manage and maintain conference room audiovisual (AV) systems, video conferencing platforms, and collaboration tools through third party support vendors.
Troubleshoot AV issues and ensure seamless meeting experiences for employees and executives.
Service Management & ITIL Framework
Implement and manage ITIL-based processes, including incident, request, and problem management.
Develop and maintain an IT service catalog, ensuring users have clear visibility into available IT services.
Continuously improve help desk processes using ITIL best practices and automation.
Customer Experience
Foster a culture of responsiveness, empathy, and accountability across the help desk team.
Maintain open communication with users and business partners to ensure IT services meet organizational needs.
Vendor management / IT Purchasing
Manage strategic relationships with software and hardware vendors to ensure optimal service delivery, product support, and alignment with organizational needs.
Manage and monitor contracts and their expirations, while allocating infrastructure expenses to the appropriate infrastructure budget.
The ideal candidate brings a strategic mindset, hands-on architectural expertise, and a passion for transforming enterprise capabilities.
Leadership & Management Skills
Proven ability to lead, coach, and develop high-performing teams of IT support professionals and analysts.
Strong background in incident management, escalation handling, and customer service excellence.
Demonstrated ability to partner with business leaders to align IT support with organizational goals.
Experience developing and managing budgets, staffing plans, and vendor relationships.
Skilled at change management and fostering a culture of continuous improvement.
Excellent communication skills - able to translate technical issues into business terms for non-technical stakeholders.
Qualifications include:
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; advanced degree or industry certifications strongly preferred.
8+ years of progressive experience in enterprise infrastructure and or service desk support environments ideally in investment management or financial services.
Experience supporting financial services technology environments, including trading, research, and analytics platforms.
Experience managing enterprise-level IT support operations across multiple locations or business units.
Strong knowledge of ITIL framework; ITIL Foundation certification preferred.
Demonstrated experience with help desk metrics and reporting (e.g., MTTR, first call resolution).
Experience managing ticketing and IT service management platforms (e.g.,Jira Service Management).
Familiarity with identity and access management (IAM), Active Directory, and multi-factor authentication (MFA) systems.
Strong understanding of enterprise IT environments, including Windows, mac OS, mobile device management (MDM), and Microsoft 365 ecosystem.
Proficiency in endpoint management tools (e.g., SCCM, Intune, Jamf).
Proficient in Windows Desktop and Server operating systems
Knowledgeable in networking and WiFi systems
Excellent interpersonal and communication skills, with a strong customer service orientation.
Ability to manage multiple priorities in a fast-paced, high-stakes environment.
Experience supporting platforms running both on-prem and in the cloud.
Proven track record of managing and leading high-performing support teams in a 24x6 environment.
Excellent problem-solving skills and the ability to think strategically and analytically.
SWIB Offers:
Competitive total cash compensation, based on AON (formerly McLagan) industry benchmarks
Comprehensive benefits package
Educational and training opportunities
Tuition reimbursement
Challenging work in a professional environment
Hybrid work environment
The position requires U.S. work authorization.Pursuant to our Hybrid Remote Work Policy, all staff have the flexibility to work remotely, but are required to have a weekly presence in our offices, the frequency of which is dependent on their distance from office. Staff are not required to reside locally; however, we offer relocation reimbursement to the Dane County area per our policy.All SWIB employees are subject to SWIB's Ethics Policy and Personal Trade Approvals Policy. These policies include restrictions on outside business activities and employment and have limits on personal trading. You may request copies of these policies from SWIB's talent acquisition team and any questions can be answered by SWIB's compliance team.
Auto-ApplyTier II Help Desk Technician - Journeyman
Technical internship job in Madison, WI
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Technology Support Specialist - Monroe, Wisconsin
Technical internship job in Monroe, WI
Job Summary - Technology Support Specialist - Education, is a critical member of the school district's IT department, responsible for providing exceptional technical support to students, teachers, and staff. This position plays a crucial role in ensuring the smooth operation of technology systems and devices used within the school district, including computers, tablets, printers, networking equipment, and software applications. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for helping others with technology-related needs.
Key Responsibilities:
Help Desk Support: Respond promptly to technology-related inquiries and issues from students, teachers, and staff via ticketing systems, email, or in person. Provide timely resolutions and escalate complex problems to the appropriate technical teams when necessary.
Device Management: Set up, configure, and maintain computers, laptops, tablets, and other technology devices used by students and staff. Install and update software applications as needed.
Network and Connectivity: Assist in troubleshooting network connectivity issues, including Wi-Fi access problems and network printing. Collaborate with the engineering team to ensure stable and secure network operations.
User Account Management: Help manage user accounts for students, teachers, and staff on various systems, such as the school's learning management system and email platform.
Hardware Maintenance: Perform routine maintenance, diagnostics, and repairs on computer hardware and peripherals. Coordinate with external vendors for warranty repairs when required.
Classroom Technology Support: Provide support for audio-visual equipment, interactive displays, projectors, and other classroom technology tools. Ensure they are functioning correctly and troubleshoot any related issues.
Documentation: Maintain accurate records of support requests, resolutions, and equipment inventory. Update the knowledge base and create user-friendly guides for common technical issues.
Security Awareness: Assist in enforcing security protocols, including data protection, password management, and antivirus software deployment.
Collaboration: Work closely with other members of the IT team to escalate and resolve complex technical problems and contribute to larger IT projects.
Qualifications and Skills:
High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a preferred.
Proven experience in providing technical support to end-users, preferably in an educational setting.
Strong knowledge of operating systems (Windows, mac OS, ChromeOS), software applications, and educational technology tools.
Familiarity with networking concepts, including IP addressing, DNS, and DHCP.
Excellent problem-solving skills and the ability to think analytically.
Effective verbal and written communication skills, with the ability to convey technical information in a user-friendly manner.
Customer-oriented approach and a commitment to delivering exceptional service.
Ability to work independently and as part of a team in a fast-paced environment.
Basic understanding of IT security best practices.
A passion for technology and a willingness to stay up-to-date with the latest trends and developments in the field.
Working Conditions:
Technology Support Specialist - Education, will primarily work within school district facilities, providing support to students, teachers, and staff. The role may involve the lifting and moving of technology equipment up to 50-75lbs. Additional physical demands include sitting, standing, working from a ladder or lift, carrying, pushing, and/or some pulling, stooping, kneeling, crouching, and/or crawling; significant finger dexterity. Occasional travel between school sites within the district may be required. TC Networks reserves the right to modify, reassign, or adjust job duties and responsibilities at any time, as business needs require.
Joining our Managed Services team as a Technology Support Specialist presents an exciting opportunity to significantly impact the educational experience of students and educators through the effective use of technology. If you are passionate about technology and helping others, we encourage you to apply and become a valued member of our dedicated team.
Location: This position will be located at a school district(s) in Monroe, Wisconsin and possibly surrounding area.
Every effort has been made to make this as complete as possible; however, in no way is stated that these are the only duties you are required to perform. Other related duties necessary to meet the needs of the organization may be assigned to you. Please note that employment is contingent upon the successful completion of a background check and Motor Vehicle Records check. This process may include, but is not limited to, verification of employment history, education, criminal background, motor vehicle, credit and any other relevant checks necessary to ensure the suitability of candidates for the position.
We offer competitive compensation packages including benefits such as medical, dental, vision, critical illness, accident, retirement, and flexible paid time off and holidays. Join our team of skilled professionals and contribute to our success.
This position promotes equal employment opportunity regardless of race, sex, gender, age, national origin, religion, disability, or any other legally protected class.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in the Technology Support Specialist position at TC Networks, Inc. This job description is intended to be as complete as possible; however, additional duties may be assigned as needed.
Customer Technical Support Specialist
Technical internship job in Cottage Grove, WI
Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance.
This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives.
Responsibilities
Customer Support:
• Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns.
• Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests.
• Accurately document interactions, resolutions, and escalations in the ticketing systems.
• Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency.
• Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership.
• Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals
Cross-Functional Collaboration & Internal Support:
• Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage.
• Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements.
• Use knowledgebase for all troubleshooting, promotions, known issues, and software updates.
Customer Experience & Continuous Improvement:
• Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty.
• Proactively identify opportunities to improve the customer experience and operational workflows.
• Support department initiatives related to process refinement, and quality enhancement.
• Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication.
Requirements
Education:
• High school diploma or equivalent required.
• Advanced degree or certificate preferred
Experience:
• Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred.
• Experience troubleshooting hardware, software, or connected devices strongly preferred.
• Experience supporting order management, logistics, or e-commerce processes preferred.
• Previous work within the fitness or consumer technology industry is beneficial.
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include:
• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Time Off benefits
• Product discounts
• Wellness programs
EOE/M/W/Vet/Disability
#ZR
Intern - IT Data Engineering (Summer 2026)
Technical internship job in Madison, WI
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Award-Winning Internship ProgramWe're proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more. Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.
Job Summary
West Bend Insurance is currently seeking students for our 2026 Summer IT Internship Program!
As a Data Engineering Intern at West Bend, you will enjoy meaningful experience, one on one mentorship, and the opportunity to work on impactful projects. If you are looking to grow and develop the skills necessary for a future IT role, apply now!
Responsibilities & Qualifications
Responsibilities
* Build and test data pipelines for analytics and reporting
* Integrate and validate data from multiple sources
* Contribute to coding, debugging, automation, and testing
* Assist with requirement analysis and technical specifications
* Apply data frameworks, models, and reusable patterns
* Maintain documentation for projects and solutions
* Collaborate with mentors and team members to solve problems
* Solve real business problems as part of an agile delivery team
Opportunities
* Gain hands-on experience with Snowflake, Databricks, Python, and SQL for data management and analytics
* Pair with a mentor to learn and grow your engineering skillset
* Work in an exciting, fast-paced office environment embedded on an IT team with access to the best amenities West Bend has to offer
* Give back to the community by participating in a community service project
Preferred Experience and Skills
* Enrollment in a Computer Science, Engineering, or IT-related program
* Proficiency in SQL and Python for querying and data wrangling
* Familiarity with cloud-based data storage
* Developed ETL pipelines in academic projects using Python and SQL
* Collaborated on team projects, applying Git for version control and code review
* Familiarity with data cleaning and preprocessing techniques
* Willingness to learn new technologies quickly
* Good analytical thinking skills
* Ability to collaborate and communicate with large teams (Business Analysts, Data Engineers, Quality Engineers, etc.)
* Good with time management and ability to adapt
* Strong critical thinking and problem solving skills
* Enjoys working as part of a team
Please note - 2026 Summer IT Internship Program participants can work at our West Bend or Madison office locations.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Auto-ApplySummer Internship- Software Engineer
Technical internship job in Madison, WI
Join us in our mission to commercialize fusion energy ⚡️
Type One Energy Group is mission-driven to provide sustainable, affordable fusion power to the world. Established in 2019 and venture-backed in 2023, the company is led by a team of globally recognized fusion scientists with a strong track record of building state-of-the-art stellarator fusion machines, together with veteran business leaders experienced in scaling companies and commercializing energy technologies.
If you are searching for the best new ideas and share our vision, join us for a “Summer Internship- Software Engineer”. This is what you need to know:
Location: Madison, WI
Salary: $25 per hour, 40 hours per week
Contract: 12 week contract- Summer 2026 (May 18th Start Date)
Reporting to: Staff Electrical Engineer
Your role in the mission:
We are seeking a motivated and detail-oriented Software Engineering Intern to join our engineering team. In this role, you will contribute to the design, development, testing, and maintenance of software applications. This internship provides an excellent opportunity to apply your programming knowledge in a collaborative, real-world environment and to gain hands-on experience with modern software development tools and practices.
Develop and debug software applications primarily in C++
Design, document, and test various software components and applications
Support and maintain the software development infrastructure, including CI/CD pipeline management
Assist with system configuration management, including deployment and maintenance activities
Collaborate with cross-functional teams to troubleshoot and optimize code and system performance
What you'll need:
Currently enrolled in degree in Computer Science or a related discipline.
Proficiency in C/C++ and Python programming
Familiarity with Linux and Windows operating systems
Understanding of networking protocols such as TCP, UDP, gRPC, and protocol buffers
Experience or coursework involving database systems such as MySQL, PostgreSQL, or Redis
Strong problem-solving skills and attention to detail
Ability to work collaboratively in a team-oriented environment
Technical background or coursework in engineering, physics, or related fields is an asset
Type One Energy applies proven advanced manufacturing methods, modern computational physics and high-field superconducting magnets to develop its optimized stellarator fusion energy system. Its FusionDirect development program pursues the lowest-risk, shortest-schedule path to a fusion power plant over the coming decade, using a partner-intensive and capital-efficient strategy.
Type One Energy is committed to community engagement in the development and deployment of its clean energy technology. For more information, visit ********************* or follow us on LinkedIn.
Equal Opportunity Statement
Type One Energy is an equal opportunity employer. We value diversity, searching for the best new ideas and remaining open to unique perspectives. Therefore, all qualified applicants will receive consideration for employment independent of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristics protected by applicable federal, state, or local laws. All qualified individuals are encouraged to apply.
Intern - IT Data Engineering (Summer 2026)
Technical internship job in Madison, WI
Recognized as a
Milwaukee Journal Sentinel
Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Award-Winning Internship Program
We're proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more.
Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.
Job Summary
West Bend Insurance is currently seeking students for our 2026 Summer IT Internship Program!
As a Data Engineering Intern at West Bend, you will enjoy meaningful experience, one on one mentorship, and the opportunity to work on impactful projects. If you are looking to grow and develop the skills necessary for a future IT role, apply now!
Responsibilities & Qualifications
Responsibilities
Build and test data pipelines for analytics and reporting
Integrate and validate data from multiple sources
Contribute to coding, debugging, automation, and testing
Assist with requirement analysis and technical specifications
Apply data frameworks, models, and reusable patterns
Maintain documentation for projects and solutions
Collaborate with mentors and team members to solve problems
Solve real business problems as part of an agile delivery team
Opportunities
Gain hands-on experience with Snowflake, Databricks, Python, and SQL for data management and analytics
Pair with a mentor to learn and grow your engineering skillset
Work in an exciting, fast-paced office environment embedded on an IT team with access to the best amenities West Bend has to offer
Give back to the community by participating in a community service project
Preferred Experience and Skills
Enrollment in a Computer Science, Engineering, or IT-related program
Proficiency in SQL and Python for querying and data wrangling
Familiarity with cloud-based data storage
Developed ETL pipelines in academic projects using Python and SQL
Collaborated on team projects, applying Git for version control and code review
Familiarity with data cleaning and preprocessing techniques
Willingness to learn new technologies quickly
Good analytical thinking skills
Ability to collaborate and communicate with large teams (Business Analysts, Data Engineers, Quality Engineers, etc.)
Good with time management and ability to adapt
Strong critical thinking and problem solving skills
Enjoys working as part of a team
Please note - 2026 Summer IT Internship Program participants can work at our West Bend or Madison office locations.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Auto-ApplyEpic - Software Development Intern - Summer 2026, application via RippleMatch
Technical internship job in Madison, WI
This role is with Epic. Epic uses RippleMatch to find top talent.
As a software development intern at Epic, you'll take ownership of a meaningful and challenging project that will help shape the future of healthcare. You'll be mentored by brilliant colleagues, collaborate with fellow interns, and accomplish something that you can be proud of. We'll make sure you have the background and tools you need to succeed, but you'll hit the ground running and own your project in its entirety - from gaining an understanding of your users' needs to handling design, development, testing, and documentation.
We'll give you a lot to do, and we'll expect you to deliver something great.
The software we create directly improves the way 75% of Americans receive healthcare - in fact, it's likely that you'll be affecting the life of someone close to you. You'll need to take your work seriously, but that doesn't mean you'll have to take yourself too seriously (having fun is part of our mission). You'll find a rare combination of intellectually demanding and interesting projects that contribute to the greater good, allowing you to find true fulfillment in what you do.
More than just important work.
Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ+, or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at *****************************
Requirements
Working toward a BS/BA in Computer Science, Software Engineering, or a related field
Junior standing or greater with at least one semester remaining
A history of academic success
Eligible to work in the United States without visa sponsorship
COVID-19 vaccination
Auto-ApplyInformation Technology (IT) Internship (Summer 2026)
Technical internship job in Whitewater, WI
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an Information Technology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.
IT Support Internship
Technical internship job in Cottage Grove, WI
Requirements
IT Support Intern Required Skills & Qualifications:
Working toward Bachelors or Associates Degree in IT related field
Must have valid driver's license, clean driving record, and reliable transportation to work
Able to interact and communicate professionally with non-technical employees
Strong computer and technology skills
Excellent written and verbal communications skills
Strong enthusiasm for building internal and external relationships
Embrace goals and goal setting to grow your career
Self-directed and focuses on taking action
Strong organization and time management skills
Accept responsibility while maintaining integrity
Positive attitude
Strong commitment to workplace safety and adherence to safety protocols
Find your place in a positive, supportive atmosphere where opportunity is always growing, with a team that believes in its mission. Enjoy a job that grows along with you as your skills and talents evolve, while fueling the needs of your family, friends, and billions of others who depend on agriculture. Visit our Careers page to view all our current openings at ********************************
ALCIVIA Locations: ******************************************
IT Developer Internship
Technical internship job in Monroe, WI
The Developer Internship will begin in January and end in June or August of 2026. What You'll Do & Learn As an IT Developer, you will be part of an agile team and will assist with research and fact-finding to develop and modify a data processing system. You will support the Systems and Programming team with writing and maintaining simpler application programs, generally coding from documented specifications. DevOps, Security and the cloud are an important part of what we do. Also, you will work on limited systems analysis work. In addition, you will be responsible for:
• Maintaining existing programs and processes
• Designing, coding, and testing new programs and processes
• Installing and maintaining both custom and purchased applications
• Developing, maintaining and supporting policies and procedures which are intended to protect designed computer programs, data bases and data files from unauthorized or accidental duplication, modification or destruction.
IT Intern (Software Development)
Technical internship job in Cross Plains, WI
Plastic Ingenuity is committed to providing innovative, high-quality packaging for the food, healthcare, and consumer goods industries. At the company's heart are five core values that define who we are and why we have sustained success since 1972. We are friendly and genuine, fostering authentic connections with colleagues and clients alike. Resourcefulness defines our approach, allowing us to turn challenges into opportunities. Collaboration is ingrained in our process, uniting diverse perspectives to identify creative solutions. Total customer focus drives us; we listen intently, respond promptly, and consistently exceed expectations. Lastly, we are dependable doers, letting our actions speak louder than words. These values are the cornerstone of Plastic Ingenuity.
Role Summary:
Plastic Ingenuity is a forward-thinking organization dedicated to delivering innovative technology solutions that support our business operations. We're looking for a motivated and eager-to-learn Azure DevOps Intern to join our IT and development operations team. In this internship, you'll gain hands-on experience building CI/CD pipelines, improving infrastructure reliability, automating processes, and supporting our cloud-based environments using Microsoft Azure and related DevOps tools.
Preferred Qualifications:
* Previous internship experience in relevant function or networking/security experience.
* Actively pursuing a 2 or 4-year degree in IT
* Strong writing and organizational skills, attention to detail, with the ability to see the big picture
* Proficient computer skills Microsoft Office
* Problem-solving and critical thinking skills
* Positive attitude and eagerness to learn
* You must be able to lift basic office equipment up to 25 pounds.
Plastic Ingenuity is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace, as we know that each of our employees helps to make us better. We strongly encourage applicants from all backgrounds and walks of life. Come join us.
Help Desk Technician
Technical internship job in Verona, WI
Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking.
Responsibilities
Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs.
Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates).
Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes).
Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments).
Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates.
Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures.
Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs.
Coordinate warranty/repair, RMA, and hardware inventory updates.
Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients.
Create/update knowledge base articles, quick start guides, and runbooks.
Identify recurring issues, propose fixes, and escalate appropriately.
Requirements:
Technical degree in an information technology related field
1 years in a help desk or desktop support role in a Windows enterprise environment.
Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks.
Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance.
Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals.
Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts).
Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting.
Strong communication skills; ability to explain technical topics to non-technical users.
Preferred:
Bachelor's degree in Computer Science or a related field
CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator)
Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune).
Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution.
Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics.
Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune.
#LI-ONSITE
Wisconsin pay range $55,000-$67,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy
Auto-ApplyIT Support Specialist I
Technical internship job in Madison, WI
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Support Internship
Technical internship job in Cottage Grove, WI
ALCIVIA is looking to add an IT Support Intern at our Cottage Grove, WI headquarters office. Are you looking for an Internship where work-life balance is respected, honest effort is rewarded, and your contribution is appreciated? You're looking for ALCIVIA.
Work Setting: In-Office (no remote work).
Work Location: 1401 Landmark Drive, Cottage Grove, WI 53527.
Weekly Work Schedule Hours: Monday - Friday; 8:00am to 4:30pm.
2026 ALCIVIA Internship Program Dates: May 18, 2026 through August 7, 2026.
* There is the potential to start earlier than May 18th and potential to work past August 7th.
ALCIVIA Internship Program Benefits:
The goal of our Internship Program is to give you hands-on, real-life experience and to attract and develop future employees and leaders in our Cooperative. We have received feedback that our internships are very hands-on, allow independence, and offer opportunities to explore other areas of the business.
* Flexible work schedules for students
* Practical experience
* Shadowing, mentoring, and training opportunities with successful professionals at ALCIVIA
* Get time to spend in any of our six Business Units to get experience in other divisions with designated ride-a-long days
* Opportunity to network within Agricultural Industry
* Paid Internship
* Highly competitive wages
Colleges of Past ALCIVIA Interns:
* Iowa State, Oklahoma State, Purdue, South Dakota State, Tennessee-Martin, Southwest Minnesota State, UW-Madison, UW-Platteville, UW-River Falls, UW-Stout, UW-Whitewater, Blackhawk Tech, CVTC, Southwest Tech, and more.
ALCIVIA is a leading, member-owned agricultural and energy cooperative located in Wisconsin and serving customers in Wisconsin, Minnesota, Illinois, and Iowa. We provide expertise, service, and products in the areas of agronomy, animal nutrition, energy, and grain, and have a full portfolio of options for competitive operating loans and input financing. Learn more at ************************
* Company Video: *******************************************
* Internship Video: *******************************************
* Visit our Company Social Media Accounts: Facebook and LinkedIn.
IT Support Intern Essential Responsibilities:
The IT Support Internship at ALCIVIA is designed to provide the intern with education through real life experiences so they can understand what an IT position in the Service Desk Team entails. Supported technologies include standard workstation hardware, operating systems, line of business software, IP phones, mobile devices, peripherals, and others. Support is provided via phone, email, chat, and in person support including walk-ins or site visits. All support interactions are logged into the ticketing system.
* Assist with the support of cloud-based technologies such as Microsoft Azure, Intune, Office 365, SSO solutions, and others
* Assist the Service Desk with incoming phone calls and ticket assignments
* Areas of focus include end-user computers, laptops, tablets, mobile devices, printers, phones, and all associated software and applications
* Assist with the monitoring of routers, switches, wireless bridges through network monitoring software to ensure network availability during business hours
* Install and uninstall applications
* Maintain information and system security
* Office and equipment moves within the office
* Assist team members with their assigned projects
* Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
* Deliver exceptional customer service by addressing inquiries, resolving issues, and providing expert advice on products and services
* Ensure customer satisfaction by offering timely and effective solutions to meet their needs
* Collaborate with cross-functional teams to ensure a seamless customer experience
* Participate in training and development programs to stay updated on product offerings and sales techniques
* Perform other duties as assigned
Requirements
IT Support Intern Required Skills & Qualifications:
* Working toward Bachelors or Associates Degree in IT related field
* Must have valid driver's license, clean driving record, and reliable transportation to work
* Able to interact and communicate professionally with non-technical employees
* Strong computer and technology skills
* Excellent written and verbal communications skills
* Strong enthusiasm for building internal and external relationships
* Embrace goals and goal setting to grow your career
* Self-directed and focuses on taking action
* Strong organization and time management skills
* Accept responsibility while maintaining integrity
* Positive attitude
* Strong commitment to workplace safety and adherence to safety protocols
Find your place in a positive, supportive atmosphere where opportunity is always growing, with a team that believes in its mission. Enjoy a job that grows along with you as your skills and talents evolve, while fueling the needs of your family, friends, and billions of others who depend on agriculture. Visit our Careers page to view all our current openings at ************************careers/
* ALCIVIA Locations: ************************connect/locations/
IT Intern (Software Development)
Technical internship job in Cross Plains, WI
Plastic Ingenuity is committed to providing innovative, high-quality packaging for the food, healthcare, and consumer goods industries. At the company's heart are five core values that define who we are and why we have sustained success since 1972. We are friendly and genuine, fostering authentic connections with colleagues and clients alike. Resourcefulness defines our approach, allowing us to turn challenges into opportunities. Collaboration is ingrained in our process, uniting diverse perspectives to identify creative solutions. Total customer focus drives us; we listen intently, respond promptly, and consistently exceed expectations. Lastly, we are dependable doers, letting our actions speak louder than words. These values are the cornerstone of Plastic Ingenuity.
Role Summary:
Plastic Ingenuity is a forward-thinking organization dedicated to delivering innovative technology solutions that support our business operations. We're looking for a motivated and eager-to-learn Azure DevOps Intern to join our IT and development operations team. In this internship, you'll gain hands-on experience building CI/CD pipelines, improving infrastructure reliability, automating processes, and supporting our cloud-based environments using Microsoft Azure and related DevOps tools.
Previous internship experience in relevant function or networking/security experience.
Actively pursuing a 2 or 4-year degree in IT
Strong writing and organizational skills, attention to detail, with the ability to see the big picture
Proficient computer skills Microsoft Office
Problem-solving and critical thinking skills
Positive attitude and eagerness to learn
You must be able to lift basic office equipment up to 25 pounds.
Plastic Ingenuity is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace, as we know that each of our employees helps to make us better. We strongly encourage applicants from all backgrounds and walks of life. Come join us.
IT Intern (Software Development)
Technical internship job in Cross Plains, WI
Job Description
Plastic Ingenuity is committed to providing innovative, high-quality packaging for the food, healthcare, and consumer goods industries. At the company's heart are five core values that define who we are and why we have sustained success since 1972. We are friendly and genuine, fostering authentic connections with colleagues and clients alike. Resourcefulness defines our approach, allowing us to turn challenges into opportunities. Collaboration is ingrained in our process, uniting diverse perspectives to identify creative solutions. Total customer focus drives us; we listen intently, respond promptly, and consistently exceed expectations. Lastly, we are dependable doers, letting our actions speak louder than words. These values are the cornerstone of Plastic Ingenuity.
Role Summary:
Plastic Ingenuity is a forward-thinking organization dedicated to delivering innovative technology solutions that support our business operations. We're looking for a motivated and eager-to-learn Azure DevOps Intern to join our IT and development operations team. In this internship, you'll gain hands-on experience building CI/CD pipelines, improving infrastructure reliability, automating processes, and supporting our cloud-based environments using Microsoft Azure and related DevOps tools.
Preferred Qualifications:
Previous internship experience in relevant function or networking/security experience.
Actively pursuing a 2 or 4-year degree in IT
Strong writing and organizational skills, attention to detail, with the ability to see the big picture
Proficient computer skills Microsoft Office
Problem-solving and critical thinking skills
Positive attitude and eagerness to learn
You must be able to lift basic office equipment up to 25 pounds.
Plastic Ingenuity is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace, as we know that each of our employees helps to make us better. We strongly encourage applicants from all backgrounds and walks of life. Come join us.