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  • Information Technology Support Specialist

    Lerch, Early & Brewer 3.8company rating

    Technical internship job in Bethesda, MD

    Experienced IT Support Specialist At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients. Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm. Responsibilities include: Install, configure, and maintain software and hardware systems to ensure optimal performance Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems Provide application support and training Deliver outstanding customer service both at desk-side and via remote support tools Assist with systems and application administration Maintain inventory of IT equipment Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production Required Skills and Experience: Experience providing desk-side, telephone, and remote support in law firms or similar environments Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices Strong customer service, verbal, and written communication skills Ability to communicate computer problems and resolutions to all levels of knowledge and experience Excellent organizational skills A+ and NET+ certifications, or equivalent work experience Benefits: Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro. We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities. Application Instructions: Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position. Help Us Learn About You: The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.
    $60k-75k yearly est. 5d ago
  • Tier 3 Technical Support Specialist

    Dunhill Professional Search & Government Solutions

    Technical internship job in Fairfax, VA

    Telework US Citizen We are seeking a Tier 3 Technical Support Specialist to hire in support of the Justice- US COURTS program. This is a great opportunity for someone who thrives in complex technical environments, enjoys solving challenging system issues, and wants to play a key role in supporting and enhancing enterprise-level Power Platform applications. Job Description: Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. CompTIA A+ or ITIL certification preferred 7-10 years of experience in information technology, systems administration or other IT related field. Specifically a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data.
    $45k-80k yearly est. 4d ago
  • IT Support Specialist (Level I)

    The Brixton Group 4.8company rating

    Technical internship job in Laurel, MD

    Responsibilities: Utilize an enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets as required. Hardware support: Monitor new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices Provide secondary on-site support and knowledge transfer to the centralized helpdesk team Offer support via phone and mobile device support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Qualifications: 2 years of desktop and/or deskside support experience Exposure to Active Directory a plus but not required Experience with a ticketing system such as ServiceNow, Remedy, etc. General network knowledge to address connectivity issues Exceptional customer service and communication skills
    $35k-43k yearly est. 3d ago
  • IT Senior Support Engineer (Consultative & Technical)

    Bowman Williams

    Technical internship job in Columbia, MD

    About IT Senior Support Engineer (Consultative & Technical) : We are seeking a IT Senior Support Engineer to join a Managed Cloud Services Provider who has been providing white glove IT Services to various clients in the financial industry. We are seeking IT Senior Support Engineer (Consultative & Technical) to support our clients both remotely from our Manhattan office and onsite. The purpose of the IT Support Specialist & Field Technician is to provide technical leadership, day to day support to clients, and management to customers network and system infrastructure. The owners of the Managed Service Provider value quality of life; evident by the benefits they are providing their employees, the defined career tracks they are extending to their team and people seem to resonate because the average tenure is over 4 years. IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers up to 19 Knowledge of Citrix and VMware administration Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting, configuring, maintaining, and upgrading corporate customer's networks and in-house servers Experience installing and integrate new server hardware and applications Experience with Azure preferred ConnectWise experience preferred IT Senior Support Engineer (Consultative & Technical) Benefits: Salary $80,000-$90,000 100% Employee paid medical, dental, vision coverage Certification Reimbursement Professional Development Assistance Generous PTO Plan Emphasis on work/life balance
    $80k-90k yearly 3d ago
  • Information Technology Support Engineer

    Tenth Revolution Group

    Technical internship job in Arlington, VA

    IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.
    $70k-99k yearly est. 2d ago
  • Summer 2026 Software Engineering Intern

    Aerovironment 4.6company rating

    Technical internship job in Germantown, MD

    Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members. We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location. **Summary** As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools. This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact. **Position Responsibilities** + Assist in the design, coding, testing, and debugging of software components and systems. + Contribute to the development of tools and applications that support AV robotics and aerospace platforms. + Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities. + Participate in code reviews, documentation, and the use of version control and defect tracking tools. + Help develop scripts or automation to improve team workflows and efficiency. + Learn and apply best practices in software development processes, including Agile methodologies. + Support the development of prototypes, simulations, and proof-of-concept demonstrations. + Attend team meetings, contribute ideas, and learn to estimate development effort and timelines. **Basic Qualifications (Required Skills & Experience)** + Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field. + Strong foundational knowledge in programming languages such as **Python, C++, or Java** . + Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs. + Experience with data structures, algorithms, and software design principles. + Demonstrated problem-solving and analytical skills. + Ability to work both independently and collaboratively in a team environment. + Effective written and verbal communication skills. **Preferred Qualifications & Competencies** + Experience with software development on Linux, Windows, or cross-platform environments. + Exposure to web technologies, cloud platforms, or backend services is a plus. + Interest in or exposure to robotics, autonomous systems, or data analytics. + Experience using scripting languages (e.g., Bash, Python) to automate tasks. + Knowledge of Agile development practices and version control (e.g., Git). + Curiosity and willingness to learn new technologies and frameworks. + Ability to take ownership of tasks and contribute to team goals. **Physical Demands** + Ability to work in an office and R&D lab environment (Constant) + Required to sit, type, and use office equipment for extended periods (Frequent) **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************
    $42k-61k yearly est. 60d+ ago
  • Software Engineer Security & Automation II (Intern) - United States

    Cisco Systems, Inc. 4.8company rating

    Technical internship job in Fulton, MD

    Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join a collaborative environment focused on developing advanced data pipelines, secure cloud infrastructure, and automation solutions within business groups such as Security and Infra & Security (Compute, Cloud, Security teams). As part of this innovative team, you will contribute to the growth of cutting-edge technologies in data, intelligent systems, and cybersecurity automation. Explore opportunities at the intersection of security engineering, automation, and AI-helping to transform how Cisco and its customers harness secure, intelligent automation. Your Impact As a passionate software engineer, you will play a critical role in developing scalable, secure data pipelines, designing robust analytics platforms, and building automation infrastructure to support Cisco's security and cloud initiatives. Your expertise in programming, data systems, and cybersecurity allows you to solve complex challenges with innovation and precision. By building and maintaining essential security tools and automation platforms, you enable Cisco's business groups to leverage AI-driven, secure, and automated insights for operational excellence and strategic growth. Your contributions ensure reliable, high-quality, and secure infrastructure that supports Cisco's leadership in intelligent, security-first technology solutions. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College or 4-Year University with 2 years of relevant experience) or currently enrolled in a graduate degree program with 0 years of relevant experience. * Experience writing, debugging, and maintaining code in Python or other scripting languages (such as Bash), with a focus on automating tasks, workflows, or processes. * Understanding of security protocols and principles (e.g., TLS/SSL, SSH, OAuth, SAML, IPsec) and familiarity with common cybersecurity tools. * Exposure to DevOps and DevSecOps practices, including integrating security measures into CI/CD pipelines (e.g., Jenkins, GitHub Actions) and cloud environments. * Familiarity with cloud security concepts and experience using automation tools within software development and deployment workflows. Preferred Qualifications * Understanding of artificial intelligence and machine learning concepts, algorithms, and basic implementation techniques. * Familiarity with securing cloud environments, including knowledge of cloud security best practices and commonly used security tools. * Experience or coursework related to securing containerized applications (e.g., Docker, Kubernetes), including vulnerability assessment and mitigation strategies. * Hands-on experience writing and executing automated tests for Python applications using the pytest framework. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $44k-185k yearly 18d ago
  • Technology Risk Consulting Intern - Summer 2026

    RSM 4.4company rating

    Technical internship job in McLean, VA

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Risk Consulting - Technology Risk - Summer Internship As a Risk Consulting Intern at RSM, you will work with various sized businesses spanning industries like manufacturing, real estate, construction, financial institution, not-for-profit, healthcare, and private equity. Interns will also receive hands-on client experience with direct access to business owners and executive management. At the start of your internship, you will be assigned a “Performance Advisor”, a more junior employee, who will aid in your development throughout the internship experience. Our clients depend upon effective risk management and internal audit services in order to achieve their business objectives. Technology Risk Consulting “TRC” serves middle market leaders globally to help transform their technology risk management and assurance capabilities, so they are aligned to the key risks and strategies of their organization. TRC professionals utilize their background in accounting, business and Information Technology to provide, including: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees and company values Assist clients on the design and optimization of controls utilizing a general knowledge of business processes, accounting, and information technologies. Use problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions to best advise our clients Assist in creating internal control documentation to support client engagements Engage with client leadership on strategies to anticipate emerging technology risks Examples of commonly performed TRC projects include: Sarbanes-Oxley (SOX)/regulatory and compliance engagements for application and IT controls System and Controls (SOC) reporting and other controls opinion services Information Technology controls testing in support of financial statement audits Technical IT controls review Internal audits over ERP systems, IT security, and other IT systems To learn more about “a day in the life of a Risk Consultant” check out this video! Internship & Program Requirements: Pursuing at least a B.A./B.S. degree or equivalent from accredited university, expected completion of degree by December 2026 or June 2027 There are 2 different types of individuals that we look to hire into this team: Major in Accounting and/or related degrees Major in Information Systems and/or related degrees Minimum 3.0 GPA preferred Travel to assigned client locations may be . Must have access to and ability to arrange for use of reliable modes of transportation to those locations Excellent written and verbal communication skills Strong multi-tasking and project management skills Ability to work as an effective member of a team Must possess a high degree of integrity and professionalism At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $33 - $39 per hour
    $33-39 hourly Auto-Apply 60d+ ago
  • Temporary IT Support Specialist

    Latitude 3.9company rating

    Technical internship job in Frederick, MD

    We are seeking a Temporary IT Support Specialist with a strong focus on multi-factor authentication (MFA) support and implementation. This role will assist employees with MFA setup on mobile and desktop devices, provide troubleshooting for login/authentication issues, and ensure users successfully adopt MFA security measures. The ideal candidate has excellent customer service skills and technical troubleshooting experience. This role is fully onsite in the Frederick MD area This is a 2-4 month contract position, salary $20-24/hr Responsibilities: Guide employees through MFA enrollment and setup on mobile devices and applications. Provide first-line support for MFA-related issues, including password resets, push notifications, authenticator apps, and token usage. Document MFA support requests and resolutions in the IT ticketing system. Escalate complex technical issues to senior IT or security staff when necessary. Ensure compliance with company IT security policies and procedures. $20 - $24 an hour
    $20-24 hourly Auto-Apply 60d+ ago
  • Summer 2026 Laser Systems and Technology Internship

    Thorlabs 4.7company rating

    Technical internship job in Jessup, MD

    Thorlabs, Inc is seeking Summer 2026 interns to join our Laser Systems and Technology BU located in Jessup, MD. This program offers a unique opportunity to gain insight into our business, contribute to real-world projects, and engage with a global organization. We anticipate offering several internships, primarily in Engineering, with potential openings in other business areas as well. The interns hired for this position should expect to learn facets of engineering and manufacturing, and you will leave this position with invaluable skills and industry knowledge. Also, this internship program is highly regarded in our field, so successful participation will be a great addition to your resume. This position requires full-time availability from mid-May to August and offers an opportunity to gain valuable skills and industry insights over the summer. Housing and relocation expenses are at the responsibility of the applicant and will not be covered by the company. Application deadline: December 19th Salary range $20.00 - $25.00 per hour based on Degree. Purpose of the Position We're looking for an entrepreneurial, self-motivated intern who is excited to learn and contribute to cutting edge projects in a fast-paced, collaborative environment. This role is suited for someone at the entry to mid-level with a strong foundation in mechanical, electrical, software, or optical design. The ideal candidate will bring a solid technical background and hands-on experience in areas such as fiber optics, mechanical design, laser optics, electronics, and software. Essential Job Functions include the following, but are not limited to: Work under the direction of a mentor to learn job skills and manage projects Complete projects in such areas as Research & Development, Product Development, and Process Improvement Create presentations summarizing work completed and present to a panel of technical staff Learn technical skills and software programs in the field of Photonics Hands on experience with Manufacturing processes Must maintain a safe and clean working environment through compliance with procedures, policies, and regulations. In addition to the essential functions and duties listed above, all positions are also responsible for: Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures. Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments. Requirements Requirements Candidates should have experience in one or more of the following areas: Course work in Electrical Engineering, Mechanical Engineering, Physics, Chemistry, Nanoscience, Chemical Physics or related areas Technical knowledge in the field of photonics with hands on lab experience Experience with SolidWorks, AutoCAD, Python Skilled in metallic cluster synthesis, conducting wet chemistry experiments, and performing data analysis. Physical Activities: Work may be active, could stand or sit for long durations and/or perform repetitious work at times. The employee may lift or move objects up to 20 pounds. Employees must grasp, manipulate, or assemble parts and components that are often very small. The noise level in the work environment is usually moderate, however, may be noisy at times. Must be able to wear appropriate clothing and personal protective equipment such as but not limited to masks, glasses, gloves, and specialty garments. The required PPE and training allow for the safe handling and processing of chemicals like adhesives, lubricants and solvents, and safe operation of job-related equipment and tools. Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action Employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Benefits Internship positions will not be eligible for benefits.
    $20-25 hourly 1d ago
  • Help Desk Technician

    Nuaxis Innovations 3.9company rating

    Technical internship job in Falls Church, VA

    \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations. **Key Responsibilities** · Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. · Respond to user requests via phone, email, and in-person support channels. · Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. · Install, configure, and maintain desktop/laptop hardware and software. · Track and manage IT service tickets and escalate complex issues as needed. · Participate in equipment deployments and system upgrades. · Communicate the status of pending requests, outages, and maintenance activities to end users. · Maintain documentation and knowledge base articles as needed. · Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** · Associate's degree in IT or related field, or equivalent work experience. · 2+ years of hands-on experience in a help desk or desktop support environment. · Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365. · Exposure to supporting mobile devices in an enterprise environment. · Strong communication and customer service skills. · Ability to work independently in a fast-paced federal workplace. · Must be eligible to work in the United States and pass a federal background check. **Preferred Qualifications** · Experience working with federal agencies or in a government contracting environment. · Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms. · Certifications such as CompTIA A+, Network+, or ITIL Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE
    $51k-89k yearly est. 31d ago
  • Help Desk Technician 4 - EG

    Telos 4.6company rating

    Technical internship job in Ashburn, VA

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system. We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams. Responsibilities: Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services. Uses automated information systems to analyze routine situations. Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action. Resolves problems or contacts more senior technical support as necessary. Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available. Conducts technical research for source of information required in support of request for information related to ongoing programs. Instructs users in the use of systems specific to the government contract. Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem. Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels). Requirements Qualifications: High School Diploma w/ 4-5 years of experience minimum Experience with ServiceNow is preferred but not required An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required Strong written and verbal communications skills and the ability to interact with people at all levels are required A professional attitude regarding attention to detail and customer service and excellent organizational skills are required. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment, Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ************************************************* Telos Corporation is an EEO/AA employer.
    $53k-80k yearly est. 60d+ ago
  • 2026 Systems Engineer Intern - Sykesville MD

    Northrop Grumman 4.7company rating

    Technical internship job in Sykesville, MD

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. We have a wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies. Our differentiated battle management and cyber solutions deliver timely, mission-enabling information and provide superior situational awareness and understanding to protect the U.S. and its global allies. An internship at Northrop Grumman is unique. Sure, you'll learn new skills, explore our enterprise, network with experts, connect with thought leaders, and finish with a resume that opens doors. But you'll gain something even more valuable: pride in what you've done. Join us and launch your career. We'll support you with training, employee resource groups, and our shared vision of global security. Northrop Grumman is seeking Systems Engineers for an internship opportunity. This position will be located at our Mission Systems sector in Sykesville, MD. The qualified candidate will become part of Northrop Grumman's Maritime/Land Sensors and Systems division, Naval Systems business unit, Power and Control Systems organization. **Basic Qualifications** A candidate must meet ALL of the below criteria. The candidate must: + Be a student who is enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university and will be enrolled full time in Fall 2026 + Be majoring in Mechanical Engineering, Electrical Engineering, Computer Science, Systems Engineering, Computer Engineering, or a related STEM (Science, Technology, Engineering or Math) degree + Be available to work full-time (40 hours per week) for at least 10 weeks during **summer 2026.** + Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) as well as Program Special access within a reasonable period of time, as determined by the company to meet its business needs (U.S. citizenship is a pre-requisite) **Preferred Qualifications:** + Have an overall cumulative GPA of 3.00/4.0 or higher + Model-Based Systems Engineering (MBSE) experience or coursework + Experiencing determining and documenting requirements for systems + Systems integration and test experience + Interest in Naval products and maritime technology + Interest in Power Systems and Control Systems **Intern Pay Range:** Bachelor's: $19.75 to $36.25 per hour Master's: $35.50 to $44.75 per hour At Northrop Grumman, our internship pay rates are standardized and take into account three main factors: the anticipated graduation date of the individual, the cost of labor of the geographic location, and whether the internship is considered technical or administrative. campusjobs Primary Level Salary Range: $1.00 - $1.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $19.8-36.3 hourly 4d ago
  • HSE Technician Internship 2026 (Fairfax, VA)

    Allan Myers 4.5company rating

    Technical internship job in Fairfax, VA

    Responsibilities What you can expect: Meaningful, fast-paced work with the region's largest heavy civil construction and materials company On-the-job training led by talented, passionate members of the Allan Myers team Exposure to a large heavy civil construction project Buddy assignment Social networking events Classroom training to develop professional skills Each assignment is typically 3-6 months Typical Duties Students will support and build relationships with project teams and crews to assist with the following: Safety Planning, compliance and training Conducting field audit/inspections Participating in Daily Huddles Collecting and distributing near miss data Incident follow-ups and investigations Developing daily safety communications Facilitating sub-contractor Safe Starts Qualifications High school diploma or equivalency (GED) required. Pursuing a Bachelor's degree in one of the following areas: Safety Management, Occupational safety or another safety related degree Must be a team player and possess a collaborative attitude. Excellent communication skills both verbal and written Strong analytical and communication skills Willingness to learn and adapt to change. Overview cursor Our Company Does Work That Matters Allan Myers is the largest heavy civil construction and materials production contractor in the mid-Atlantic. We build infrastructure: the highways and bridges that connect cities and towns, the public water and wastewater systems that provide clean water to your home and keep our streams clean. We take pride in meeting the highest quality standards because it ensures our work will have a long-lasting positive impact on the community. When you get home safe each night, you know that what you did that day matters. At Allan Myers, you are part of a team dedicated to making things better, including your career. We pay well and provide generous benefits. We offer extensive training and promote from within. If you have the drive, we will help you build a career in the thriving construction industry and reach your full potential. Allan Myers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status or other characteristics protected by law.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Help Desk Technician - Tier III - TS/SCI w. Polygraph

    GDIT

    Technical internship job in Elkridge, MD

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Hardware Troubleshooting, Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT: Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Performs user account management per the Account Management Plan. Performs advanced software installations and upgrades to operating systems and layered software packages. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone. Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Provides system updates and statuses to Government leadership with PowerPoint slides and Analysis of Alternatives PowerPoint briefings as needed. Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems and trouble tickets from users. Walk customers through problem-solving and follow up with customers to ensure issues are resolved. Collects and evaluates incident reporting practices and operations. Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library). Knowledge of Network connectivity troubleshooting, cable management, and fiber termination technologies. Will be responsible to assist in managing and modernizing LAN cabling. Maintaining and updating records and tracking databases. Alerting management to recurring problems and patterns of problems. WHAT YOU'LL NEED TO SUCCEED: Required Education and Experience: HS/GED + 3+ years Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI Polygraph Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team Ability to resolve technical and other types of issues with little oversight Location: On Customer Site GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely hourly rate for this position is between $28.60 - $38.70. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA MD Elkridge Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $28.6-38.7 hourly Auto-Apply 10d ago
  • Tier 1, 2 and 3 Help Desk Support

    ÁBaco Strategy 4.5company rating

    Technical internship job in Fairfax, VA

    Ábaco Strategy is a certified Virginia Minority-Owned and Woman-Owned for-profit business, based out of Leesburg, Virginia's HUBZone. We specialize in Process Improvement, IT Service Management, CMMI, PMBOK , Program/Project Management, IT Governance, Risk Management and Compliance (GRC). We partner with our commercial and government customers to assess their organizational capabilities and help them improve the process, quality and performance of their organizations. Ábaco's experienced personnel is certified in ITIL v3, ISO 9001, ISO 20000-1, ISO/IEC 27001, CMMI v1.3 and other relevant continual improvement models. Our consultants have proven experience implementing continuous improvement frameworks that enhance organizational maturity and process capabilities. Job Description General Information Location: Fort Belvoir Industry: Information Technology Required degree: 4 year degree Minimum Requirements: · An active Top Secret Clearance w/ SCI is required. · A Security+ OR CASP certification is required. · Bachelor's degree in Computer Science, Information Technology, Cyber Security or related fields is “highly desirable.” · Tier 1: 1-3 years of industry experience in providing level I & II IT Help Desk support to end users in a micro processor-based networked environment. · Tier 2: 3-5 years of experience in the aforementioned. · Tier 3: 6+ years of experience in the aforementioned. · Demonstrated experience in interacting with senior analysts and engineers to identify and resolve core problems. · Knowledge of various desktop and notebook applications including Windows 7. MS Office 2007/2010, Adobe Pro, WebEx, and Remedy ticketing system · Experience in providing remote technical assistance · Customer-centric and able to handle requests in a timely manner · Excellent oral/written communications skills · Willingness to work in a collaborative team-oriented environment Abaco is an EOE/Affirmative Action Employer. We understand the value of diversity and its impact on a high performance culture. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are a military friendly organization and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States. As a HUBZone certified company, we encourage applicants who live in HUBZones, as designated by the Small Business Administration (SBA). For more information visit ******************************** . Thank you for considering us for employment. For more information about us please visit: ********************* Qualifications IT Help Desk, IT Support Additional Information An active Top Secret Clearance w/ SCI is required. A Security+ OR CASP certification is required.
    $46k-87k yearly est. 60d+ ago
  • Tier 2/3 Mission IT Support Analyst

    Teksynap

    Technical internship job in Bethesda, MD

    Responsibilities & Qualifications RESPONSIBILITIES The Tier 2/3 Mission IT Support Analyst will resolve mission-impacting IT incidents and support escalated O&M issues across ODNI systems. Core responsibilities include: Provide escalated troubleshooting of system, network, and user-facing incidents in classified environments. Triage and resolve ServiceNow tickets; escalate as needed to Tier 4. Perform patching, account management, endpoint diagnostics, and infrastructure monitoring. Document recurring incidents and contribute to SOP and knowledge base development. Collaborate with engineers and program leadership to maintain high system availability and mission readiness. REQUIRED QUALIFICATIONS Active TS/SCI clearance with CI Polygraph. Associate or Bachelor's degree in IT or related discipline; additional experience may be substituted 2+ years of Tier 2/3 support in a DoD/IC environment. Experience with Windows/Linux troubleshooting and ticketing platforms (ServiceNow, Remedy). Familiarity with networking, user access issues, and security hygiene. Strong communication and customer service skills. PREFERRED QUALIFICATIONS ITIL v4 or DoD 8570 IAT Level I certification. Experience supporting ODNI or NSA service desks. Familiarity with automated monitoring platforms (Splunk, SolarWinds). Hands-on experience supporting agile product teams or secure cloud environments. Overview We are seeking a Tier 2/3 Mission IT Support Analyst to support the Office of the Director of National Intelligence (ODNI) as part of a dynamic, mission-driven team. This Analyst will play a key role in designing, delivering, and supporting secure, agile solutions that enable ODNI to execute its intelligence integration and national security mission. This position offers the opportunity to work across classified environments, contribute to enterprise transformation, and help implement next-generation capabilities aligned with ODNI's modernization priorities. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Bethesda, MD. Occasional travel within the National Capital Region (NCR) Type of environment: Varies Noise level: Low Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizenship Active TS/SCI clearance with CI Polygraph OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. WAGE INFORMATION Target salary range: $93,000.00 - $100,000.00. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
    $93k-100k yearly Auto-Apply 26d ago
  • Data & Analytics Technology Associate

    Roc Implementation and Management

    Technical internship job in Gaithersburg, MD

    Seeking an opportunity to build amazing client relationships and solve mission critical, strategic problems? We are ROCIMG, a consulting firm serving the federal government and commercial clients with a focus on strategy, transformation, program management, data analytics, technology and cybersecurity. We are a rising company with rich client experiences and great references. As we continue to grow our business, we are looking for a Data & Analytics Technology Associate to join our team. The primary role of a Data & Analytics Technology Associate is to support engagements by driving the research and fact-gathering process, analyzing, and synthesizing findings, and developing deliverables for clients. Data & Analytics Technology Associates work across the company and will be staffed on projects that vary in industry, scope and length, providing a unique opportunity to experience a variety of consulting engagements early in their career.
    $63k-101k yearly est. 60d+ ago
  • Technical Associate

    Core One

    Technical internship job in Sterling, VA

    Core One is seeking a Technical Associate that will be responsible for researching, developing, and supporting the delivery of numerous SSD products and solutions. This role provides critical operational support across help desk, network infrastructure, and field operations. The position requires an adaptable, proactive, and self-starting team player who can track multiple needs at once and will be cross-trained across multiple technical disciplines. Strong communication in both spoken and written form is required in this hands-on position. Primary Responsibilities: Tier 1 Support & User Services: Provide first-line technical support for end-users, handling troubleshooting requests, password resets, and access provisioning Identify root causes of technical problems and implement effective troubleshooting steps to resolve them Perform basic system administration tasks like user account management, access control, and system updates Provide technical training to end-users on new software applications and system features Network & Infrastructure Support: Monitor and maintain network infrastructure including routers, switches, firewalls, and VPN configurations Assist with network troubleshooting, configuration changes, and performance monitoring Support project-specific network infrastructure under guidance of senior engineers Assist with the installation, configuration, and maintenance of computer hardware, software systems, and hypervisors Field Operations & On-Site Support: Conduct on-site installations, system deployments, and hardware configurations at customer locations Support field operations and customer site engagements, including multi-site deployments Perform site surveys, equipment setup, and customer handoff procedures Travel as needed to support programs and client engagements Documentation & Collaboration: Create and maintain technical documentation including troubleshooting guides, knowledge base articles, runbooks, and process manuals Work with other technical teams to identify and resolve complex issues, ensuring seamless system integration Stay updated on new technologies and product features to effectively support team operations Effectively communicate technical challenges, options considered, and recommended solutions to senior leaders Professional Development: Participate in cross-training program across help desk, network operations, field support, and system administration Evaluate technologies and commercial products for potential customer applicability Must be a self-starter with the ability to work independently with minimal supervision Qualifications Required: Associate's Degree in Information Technology, Computer Science, or a related field Basic understanding of computer hardware, operating systems (Windows, Linux), and common software applications Working knowledge of networking concepts including TCP/IP, DNS, VPNs, subnets, and basic routing Excellent analytical skills to diagnose technical issues and identify solutions Clear and concise communication to explain technical concepts to non-technical users, both verbally and in writing Ability to provide excellent customer service, handling inquiries with patience and professionalism Willingness to travel and work on-site at customer locations as needed Willingness to learn and be cross-trained across multiple technical disciplines Desired: Bachelor's degree in Information Technology or a related field 1-3 years' relevant experience in IT support, network administration, or field operations Experience with network monitoring tools and troubleshooting methodologies Experience providing training and support to remote users Hands-on experience with hardware installation and configuration Familiarity with system administration and infrastructure management Key Competencies Strong technical knowledge and troubleshooting skills across multiple domains Excellent written and verbal communication skills Experience in providing technical support and assistance Ability to work in a fast-paced environment and handle multiple tasks Customer service orientation with professional demeanor Adaptability and eagerness to learn new technologies and processes Strong organizational skills and attention to detail Location/Travel: Based in Washington DC area with travel requirements up to 50% depending on project needs. This role provides extensive hands-on experience through customer site deployments and field operations, including extended on-site assignments of 4-6 weeks during major installations. Travel frequency varies by project phase, with heavier periods during active deployments. About Core One Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first and is comprised of outstanding professionals from the national security community. Because Core One is committed to seeking top talent, we offer competitive compensation and benefits packages. In addition, Core One is a team-oriented, dynamic and growing company that values exceptional performance. Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. __PRESENT __PRESENT
    $65k-104k yearly est. Auto-Apply 42d ago
  • Associate Technician - MPOWERHealth CNIM Academy - Fairfax, VA

    Mpowerhealth

    Technical internship job in Fairfax, VA

    This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth. We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training. As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals. Benefits at MPOWERHealth as an Associate Technician: Competitive salary while you train Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually Competitive 401(k) company match with immediate vesting Paid time off, company holidays, and sick pay Access to MPOWERHealth University This position is estimated to begin in February 2026. Responsibilities As an Associate Technician, you will: Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system. Attend and actively participate in all training sessions, workshops, and lectures. Learn to operate and troubleshoot IONM equipment and software. Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery. Collaborate with surgical and anesthesia teams to provide optimal patient care. Maintain accurate records of monitoring results and patient information. Continuously develop and refine skills and knowledge in IONM techniques and technology. Participate in continuing education and professional development opportunities. Qualifications Requirements: Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology). Strong academic background in anatomy and physiology. Must have a valid driver's license and Certification in Basic Life Support (BLS). Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion. We're looking for you to bring: Ability to work in a fast-paced and dynamic environment. Excellent interpersonal skills. Microsoft Office Suite expertise with typing speed of at least 40 WPM. Attention to detail and strong analytical skills. Willingness to work flexible hours and the ability to work on call. Previous experience in healthcare is a plus. It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. #IND456
    $65k-104k yearly est. Auto-Apply 25d ago

Learn more about technical internship jobs

How much does a technical internship earn in Frederick, MD?

The average technical internship in Frederick, MD earns between $28,000 and $66,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.

Average technical internship salary in Frederick, MD

$43,000
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