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  • Tech Support Specialist

    The Intersect Group 4.2company rating

    Technical internship job in Enon, OH

    About the Company At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments. About the Role We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience. Responsibilities Provide inbound and outbound phone support for store managers during post-conversion. Troubleshoot issues related to networks, servers, POS systems, and mobile devices. Assist with password resets, basic technical support, and troubleshooting. Deliver marketing material and guidance as needed during store refresh. Document and escalate unresolved issues to appropriate teams for resolution. Maintain accurate records of support requests and resolutions in ticketing systems. Ensure exceptional customer service while managing multiple priorities in a fast-paced environment. Qualifications Experience in technical support or IT knowledge (college/studies/etc.) Required Skills Strong troubleshooting skills across networks, servers, and mobile devices. Familiarity with Windows environments and POS systems preferred. Experience in retail or gas station technology environments is a plus. Excellent verbal communication and customer service skills. Ability to work independently and adapt to evolving project requirements. Strong problem-solving skills and attention to detail.
    $51k-77k yearly est. 2d ago
  • Information Technology Support Specialist

    Encore Talent Solutions

    Technical internship job in Cincinnati, OH

    Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Job Description We are seeking a Global Support Specialist 1 to join our dynamic team. As a Global Support Specialist I, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis. • Routing incoming incident and service requests to the appropriate support group • Maintaining accurate and timely records in issues tracking system • Maintaining service desk knowledgebase support documentation • Participating in professional development and team improvement initiative • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. • All other duties as assigned. EXPECTATIONS OF THE JOB: • Individual will be expected to analyze end user hardware, operating system and business application issues • Communicate professionally and effectively with users to understand issues and propose solutions • Effectively manage service desk workload to meet publishing business SLAs • Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities • Must have the ability to address system issues both on and off hours. The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. •Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system PREFERRED QUALIFICATIONS: •Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems •Knowledge of Microsoft 365 and Office applications •Knowledge of Apple IOS and OSX environments •Experience using an IT Service Desk platform, preferably Service Now. •Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting •Ability to be on-call for critical off-hours support Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $34k-58k yearly est. 5d ago
  • Technical Support Specialist

    The Verdin Company 3.9company rating

    Technical internship job in Cincinnati, OH

    The Verdin Company Technical Support Specialist Cincinnati, OH The Verdin Company in Cincinnati, Ohio is a manufacturing icon. For more than 180 years, our unique, American-made bell and clock products have been cherished landmarks at churches, university campuses, cities, and communities across the country. We proudly hold the distinction of being Ohio's oldest family owned and operated business. Today, the 6th generation of Verdins maintains an unwavering commitment to the traditions of craftmanship, innovative products, and superior customer service that have made us the one-of-a-kind leader in a special niche industry. The Job We have an immediate opening for a Technical Support Specialist working on the front line to diagnose, triage, and resolve technical issues faced by customers and field service technicians. If you thrive on being the go-to person for solving technical problems and take special satisfaction from turning frustration into positive solutions, then this is an opportunity for you. We're not looking for a script reader, but are seeking a self-starter who is energized by the idea of becoming the technical hero for our customers and internal operations teams. To help you master our unique electronic and mechanical products, we'll provide you with comprehensive training from our senior technical support representatives, with extra support from our team our experienced engineers. Responsibilities (What You'll Do) Provide prompt and effective technical support for customers and field service technicians reported by phone, email, or through our website -- with a particular focus on Verdin's electronic carillons and electronic control equipment. Answer a wide range of questions concerning the functionality and usage of Verdin's products. Guide non-technical users through solutions with clarity, patience, and a positive attitude, turning confusion into “Aha”! moments. Carefully document technical support activity in our CRM database. Act as a vital link between our customers and our engineering team to identify and resolve bugs and recurring issues. Investigate problems to determine root causes and potential product defects, and provide constructive feedback to operations to ensure product quality Alert manufacturing to recurring product problems and potentially costly warranty issues., Assist in creation of technical support bulletins and product update notices to field service technicians and sales representatives. Use all methods of effective communication (phone, email, web conferencing) to solve customer issues quickly and conclusively. Support creation of training manuals, troubleshooting guides, and other user aid materials. Qualifications A solid understanding of electrical and mechanical products, with a knack for troubleshooting and solving problems, both simple and complex. A burning curiosity to understand how mechanical & electrical products and the resolve to master a new suite of products. Top notch verbal and written communication skills, coupled with a “let's fix it now” mindset. Able to deal with frustrated customers in a courteous and patient manner, turning potentially thorny situations into effective solutions. A self-starter who thrives on being in high demand and going the extra mile to get to the root of a problem. Associate degree or equivalent education in electro-mechanical engineering or related technical field. Proficiency with the MS Office and experience using service/support databases or other ticketing systems. Benefits Full medical, dental, and vision coverage with generous cost sharing by Verdin Annual cash contribution to employee HSA accounts 401(k) with Company match Annual bonus up to (2) weeks of base pay Paid-time off and several paid holidays, including 4-day weekends at Thanksgiving and Christmas Reduced summer hours from Memorial Day to Labor Day Predictable, stable work hours One minute off I-71 and free parking in safe, secure lot at downtown location Compensation $26.00/hr. to $30.00+/hr. commensurate with experience and qualifications.
    $26 hourly 3d ago
  • Information Technology Support Specialist

    Jurgensen Companies 3.9company rating

    Technical internship job in Cincinnati, OH

    Valley Asphalt is looking for an IT Support Specialist to join our team! Key Benefits: $0 Deductible health insurance with low-cost premiums Profit Sharing 401k with market-leading employer match Dental and vision coverage Paid Time Off: 18 days starting in year one Paid holidays Tuition Reimbursement Additional company-paid benefits includes Short Term/Long Term Disability -and Life Insurance Our Information Technology Division will provide you with consistent work diversity and will allow you to own the projects you are working on. The company provides the available resources needed to perform the job effectively. How you will make an impact: Correspond and follow up on technical support incidents and requests submitted via incident management portal, phone, email, and walk-ups. Independently investigate and implement appropriate solutions to technical issues. Deliver IT support for a variety of business class hardware, software and IT solutions. Provide support for networking and a variety of Microsoft Software (Windows OS's, Microsoft Office Suite). Recognize and identify reoccurring problems, creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement. Perform basic user administration in a client server environment. Maintain IT procedures and documentation. Maintain equipment inventory. Core Skills and Competencies: Strong customer service skills with a professional, respectful, and courteous approach to assisting end users. Proficient in diagnosing, troubleshooting, and resolving hardware, software, and network issues across various devices including Windows OS computers, smartphones, laptops, and tablets. Ability to perform software and hardware installation and maintenance tasks. Experience using Incident Management systems to log, track, update, and resolve technical support requests. Skilled in account administration tasks such as password resets and account unlocks. Excellent communication skills to guide end users through diagnostic procedures and provide clear technical instructions. Problem-solving aptitude with the ability to anticipate and proactively resolve issues before escalation. Capability to prioritize, triage, and escalate more complex technical issues appropriately. Knowledgeable in IT policies and responsible asset management. Key Responsibilities: Act as the primary point of contact for IT support requests, delivering timely and efficient solutions. Provide one-on-one technical support to end users with a focus on customer satisfaction. Troubleshoot network connectivity and peripheral device issues. Manage account access and permissions for network resources. Maintain detailed and accurate incident logs, ensuring all parties are informed of status updates. Follow up with users after resolution to confirm issue closure and satisfaction. Collaborate with IT team members by escalating specialized issues when necessary. Contribute to maintaining a problem resolution knowledge base. Support IT projects, site installations, and company events, including occasional travel and extended hours as required. Exhibit professionalism, maturity, patience, and excellent communication throughout all interactions. EOE/M/F/Disabled/Veteran/DFSP
    $41k-72k yearly est. 3d ago
  • Provider Integration Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Technical internship job in Norwood, OH

    Immediate need for a talented Provider Integration Specialist. This is a 04 Months Contract opportunity with long-term potential and is located in Norwood ,OH(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93110 Pay Range: $45 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Physician onboarding; may consider locum recruiter. Required: Organized, positive attitude (Include within key requirements, Must have skills: - At least two and half (2.5) years of experience with significant physician interaction Must Have Bachelor's Degree At least five (5) years of process improvement and/or project management experience in a healthcare environment. Demonstrated knowledge and application of Lean and/or Six Sigma process improvement. Knowledge and application of a wide variety of advanced performance improvement tools and methods. Strong organizational skills leading a combination of direct and dotted line reporting relationships. Exhibits strong, collaborative leadership qualities. Outstanding internal and external communication skills, with a demonstrated ability to connect with people. Ability to prioritize and deliver on key initiatives. Demonstrated commitment to the highest standards of performance within time and budget constraints. High levels of initiative, drive and poise coupled with qualities of maturity, professionalism, flexibility, and patience. Unquestionable integrity and business ethics. Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $45-47 hourly 1d ago
  • Technical/Help Desk Support

    Collabera 4.5company rating

    Technical internship job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Technical Support Representative Location: Mason, OH Duration: 6+ months Pay Rate: $15.00/ hour GENERAL FUNCTION: Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner. MAJOR DUTIES AND RESPONSIBILITIES: • Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications. • Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics. ” • Assists by giving correct resolutions in a clear, concise and courteous manner. • Interprets error messages from system software or application programs; initiates required actions. • Places necessary service calls and follows through to completion with both service contractor and Support Center Customer. • Escalation of unresolved calls to second level support (both internal and external) and follows through to completion. • Quality Assurance: Assist with proofing documentation/procedures relating to supported systems. • Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation. ADMINISTRATIVE RESPONSIBILITES: • Development of procedures for Support Center • Record all communication relating to associates: questions/problems into call tracking. • Proofing and testing of procedures prior to implementation. • Assist in training users in the operation of the supported systems • Flexibility to work varied schedules, including evenings and weekends as scheduled. Qualifications SKILLS & QUALIFICATIONS: • Excellent written & oral communication skills • Problem resolution - Able to troubleshot computer software/hardware issues over the phone • Superior organizational skills with a strong attention to detail • Pleasant phone manners • Computer hardware and software knowledge • Strong Customer Service orientation. EXPERIENCE: • Point of Sale environment/retail experience preferred • Direct involvement with customer service experience • Computer systems experience. Additional Information Additional Information: Training Schedule: 9AM-5:30PM The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks). After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight. Most likely not work the same scheduled hrs. each day. Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview. WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
    $62k-86k yearly est. 4h ago
  • Military DoD SkillBridge Internship - On Wing Support Tech

    GE Aerospace 4.8company rating

    Technical internship job in Cincinnati, OH

    The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members. **Job Description** The On Wing Support Technician will provide quick-turn aircraft engine maintenance, repair and field services. In the On Wing Support Technician role, you will provide engine troubleshooting, field repairs, and line maintenance while developing positive relationships with customers through outstanding customer awareness. Locations available include: Dallas, TX and Cincinnati, OH **Essential Responsibilities:** In addition, as the On Wing Support Technician, you will: + Perform maintenance on GE/CFM aircraft engines around the world to the highest quality standards. + Partner with planning team and CVG inspectors to execute business-specific strategies-serve customers and win additional business. + Understand and follow appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures. + Demonstrate required knowledge of OWS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures. Act in accordance with the site's Repair Station and Quality Control Manual and other applicable regulation/bounds. + Perform supplementary shop and housekeeping duties as required + Build customer relationships through good communication skills and understanding of customer perspectives. + Take ownership for and follow through on full scope of work tasks and projects. **Qualifications / Requirements:** + High School diploma / GED + Federal Airframe and Power Plant Mechanic (A&P) license + Active Military personnel + Ability and willingness to travel on short notice to domestic and international air locations of large commercial engines, as required **Additional Eligibility Requirement:** GE will only employ those who are legally authorized to work in the United States for this opening. **Desired Skills / Experience:** + 6 months of experience in repair of large commercial engines + Approach work with a "can-do" attitude and a sense of commitment to both team and customer objectives + Prior co-op or internship experience within GE On Wing Support + Strong communication skills and problem-solving ability are a must + Possess a desire to learn and grow with advances in technology + LEAP, GE90, CFM, CF6, CF34, and GENX experience + Line maintenance, engine changes, module removal & installation, or LRU removals and installations + Demonstrated quality, compliance, and customer satisfaction skills + NDT Level II experience in Ultrasonic, Eddy Current, and Fluorescent Penetrant Inspection _This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $52k-67k yearly est. 60d+ ago
  • Technical Support Specialist

    LCS 4.7company rating

    Technical internship job in Cincinnati, OH

    Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you. What You'll Do * Become an expert in Rent Manager and its related applications * Troubleshoot software and technical issues via phone, email, and remote sessions * Guide users with clear communication and best practices * Document and track issues using ticketing software * Collaborate with internal teams to improve processes and customer satisfaction What You Bring * Previous experience in technical support, help desk, or customer-facing service role * Strong problem-solving, troubleshooting, and communication skills * Familiarity with tools like ticketing systems, remote support, or softphones * Working knowledge of Windows, Office 365, and basic networking (WAN/LAN) * Accountability and adaptability in a fast-paced environment Ideal Candidates * IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports. * Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most. * Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you. Why Work at LCS * Hybrid flexibility: 50% in-office, 50% remote * Comprehensive training to set you up for success from day one * Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards * Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more * Modern office campus: fitness center and nature trail About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture. Candidates who are currently students and will graduate by May 2026 are encouraged to apply. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Monday to Friday * 10am - 7pm Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
    $34k-66k yearly est. 11d ago
  • IT Support Specialist

    Logan A/C & Heat Services 3.8company rating

    Technical internship job in Dayton, OH

    Technical Support and Operating Systems Specialist Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $19 an hour - Full-time (8:30 AM- 5:00 PM Monday-Friday) Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Technical Support and Operating Systems Specialist to provide fast, friendly service to our employees. Do you enjoy helping others with technical issues? Are you looking for work-life balance and a supportive growth-oriented environment? We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth. WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. Summary: The IT Support Specialist plays a critical role in supporting the daily technological needs of Logan Services Inc. This position requires becoming a subject matter expert (SME) in Service Titan, our primary CRM and operations platform, in order to provide effective end-user support, oversee new feature implementations, and understand cross-platform impacts. The IT Support Specialist will be the primary point of contact for employee IT support tickets, responsible for ensuring service level expectations are consistently met through timely response, follow-up, resolution, and high-quality support. This role will also manage IT onboarding and offboarding, maintain accurate IT asset inventory, ensure data integrity across IT platforms, support system integrations, and collaborate across all departments to drive process improvements, cost savings, and operational efficiencies. Essential Duties and Responsibilities: · Serve as the company's Service Titan Subject Matter Expert, with a deep understanding of workflows, feature impacts, and system integrations. · Provide end-user training, troubleshooting, and support for Service Titan and other critical business platforms. · Support implementation of new Service Titan features, testing functionality, and communicating changes to stakeholders. · Maintain hands-on involvement in all software integrations (Service Titan and third-party platforms). · Act as primary responder to IT tickets, ensuring timely response, follow-up, and resolution. · Maintain strong communication with employees to deliver a high-quality service experience. · Proactively identify recurring issues and provide long-term solutions. · Set up all IT needs for new hires, including provisioning laptops, tablets, mobile devices, and accessories. · Create login credentials and assign appropriate access to business platforms. · Ensure secure and complete IT deactivation for employees who exit the company. · Maintain accurate and up-to-date IT asset records in SnipeIT, SimpleMDM, ABM, and Verizon portal. · Track hardware, devices, and accessories to ensure accountability and cost control. · Keep IT data platforms current with changes in employee status, device assignments, and license usage. · Collaborate with all departments to understand IT/software pain points and proactively suggest process improvement solutions. · Assist with evaluating and implementing new technologies or platforms, focusing on efficiency and cost savings. · Document processes, policies, and best practices for IT systems and end-user support. · Partner with Propoint (third-party IT provider) to manage network security, SharePoint, DUO, MS365, and endpoint protection. · Ensure IT security best practices are followed, including strict confidentiality of passwords and admin credentials. · Prevent unauthorized access by never sharing admin-level permissions. · Support disaster recovery, data protection, and business continuity initiatives · Provides IT support after hours as needed when business operations are impacted · Performs all other duties as assigned Competencies: · Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Approachability - Is easy to approach. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. · Communication - Displays a very quick grasp of the significance of information communicated and nearly always initiates or responds to communication in an appropriate, timely, and comprehensive manner. · Confidentiality - Maintains all client communications and information confidential as per the code of ethics, and per client instructions. · Company Core Values - Follows and promotes company core values. · Innovation - Strives to improve customer experience with process improvements, integrations, etc. that align with profitable outcomes · Change Management - Understands the value behind change and promotes positive training to achieve successful implementation · Implementation Planning - Setting timelines and achieving the tasks to ensure projects meet the deadlines provided. Qualifications: · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). · 2+ years of IT support/helpdesk experience; experience in HVAC, home services, or field-service industries preferred. · Strong understanding of CRM platforms; experience with Service Titan highly preferred. · Experience with Microsoft 365, SharePoint, DUO, and endpoint management (SimpleMDM, or similar). · Familiarity with asset management tools (SnipeIT), mobile device management, and third-party software integrations. Skills & Attributes: · Strong troubleshooting, problem-solving, and analytical skills. · Excellent communication skills with a customer service mindset. · High attention to detail, accuracy, and organizational skills. · Ability to prioritize multiple tasks while meeting deadlines. · Collaborative team player who works well across departments. · Proactive thinker who identifies cost savings and process improvement opportunities. · Commitment to confidentiality and professional integrity. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are a representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants. #lshp1
    $19 hourly 60d+ ago
  • Software Engineer - Internship Program 2026

    84.51° University Programs/Early Career Paths

    Technical internship job in Cincinnati, OH

    84.51° Software Engineer - Intern Program This program requires you to be in the office 40 hours a week; there are no remote options. Program Duration: May 26, 2026 - July 31, 2026 This is a strict start and end date; must be available for the entire program duration - we will not accommodate dates outside of this. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United Stated and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). SUMMARY: Software Engineering at 84.51° incorporates software development, big data, and data science & analytics to build software solutions that enable Kroger and their consumer-packaged goods (CPG) partners to drive value through engagement and a better understanding of their shoppers. The Software Engineer Internship is a 10-week, full-time paid intern position that will allow you to gain work experience and learn about 84.51°- what we do and how we do it. This program gives you the opportunity to participate in a learning experience where you will work collaboratively with 84.51° employees directly on one of our development teams. It also gives you the opportunity to build strong bonds with all the other interns across functions as well as network with our 84.51° community. INTERN PROGRAM: The Intern Program duration is strictly the dates outlined at the top (interns cannot start or end early or late). Engineering roles are open in our Cincinnati, OH headquarters office. Interns are matched with a manager and mentor to support them during the program. Interns should expect to work in the office Monday-Friday, 40 hours per week, typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager upon starting. Interns should not have conflicts such as classes or other employment during the 84.51° workday. As a Software Engineer intern, you will work closely with your mentor and an agile cross-functional team leveraging a breadth of technologies in the application engineering and data engineering spaces. You will be using technologies in one or more of these areas: web application development frameworks, big data platform technologies, user interface design standards, and any associated tools needed to write, test, and deliver software. You will build applications and transform data into meaningful insights writing scalable and robust software and data solutions for real business problems. Upon completion of the 10-week internship, if we believe you met objectives while demonstrating our 84.51° values, you will be offered a position to join us full-time as part of 84.51° Development Program after graduation (or offer another Internship if you have another summer before graduating). QUALIFICATIONS, SKILLS, AND EXPERIENCE: Working toward a bachelor's degree or higher from a four-year accredited university in Computer Science, Computer Engineering, Management Information Systems, Data Analytics, Data Science or another technically strong program Graduating May/June 2028 or sooner - must be current student at time of internship Familiarity with at least one general programming language (e.g., Java, Python, C++, C#) Familiarity with at least one data-oriented language and platform (e.g., SQL, relational or non-relational databases, Hadoop) Proven history of applying technologies via prototypes, hackathons, passion projects, or internship/co-ops Desirable attributes: collaborative, self-starter, critical thinker, flexible, open-minded, comfortable with ambiguity #LI-DNI
    $34k-58k yearly est. Auto-Apply 60d+ ago
  • Software Developer Intern

    Dayton Freight 4.6company rating

    Technical internship job in Dayton, OH

    Software Developer Interns will be involved in all aspects of the software development life cycle including initial design, database and code implementation/testing, and troubleshooting/maintenance of existing systems. Responsibilities Use agreed upon development languages to code computer instructions based on planning meetings or design discussions with team members. Utilize any special development techniques necessary to achieve the most effective solution. Attend development meetings (daily scrum, planning, etc.) as an active participant. Use efficient and structured programming solutions adhering to department development standards. Create or maintain documentation relative to each task or project assigned/pulled. Thoroughly test and debug solutions Work on defined tasks / projects. Preform in an ethical and professional manner, adhering to all company policies and procedures. Confer with leader and other resources regularly to determine how the desired results can be achieved. Qualifications Minimum Qualifications: Pursuing Bachelor's degree in Computer Science or related field Must be a fast learner and innovator Must be a critical thinker and a problem solver Must work well as a member of a Development team Experience with the following technologies/methodologies a plus: C# ASP.NET MVC RPG SQL Java Node.JS PHP IBM i Eclipse Visual Studio Team Foundation Server Angular JS and other JavaScript frameworks Responsive Design Microsoft SQL Server DB2 Familiarity with Agile Methodologies (Scrum) Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Internship, developer intern, IT intern, IT, I.T., information technology, information technology intern
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Automation Software Quality Engineering Intern

    Integrity Express Logistics 3.7company rating

    Technical internship job in Cincinnati, OH

    Integrity Express Logistics is seeking an intern with some experience in software development and debugging. The intern will gain exciting real-world automation quality engineering experience at a thriving company. We frequently work in a little “a” agile environment, small teams to solve problems, explore new technologies, and learn from one another. The ideal intern for this environment will be enthusiastic and collaborative. Position Description (Essential Duties & Responsibilities): Develop and execute automated test cases written in Groovy (a Java-syntax-compatible Object Oriented language). Maintaining automated testing infrastructure in Katalon. Work in an agile framework. Develop skills via online learning tools. Knowledge/Skills/Experience: Basic (Required) Currently enrolled in a Computer Science, Network Engineering, Engineering or Mathematics program. Have taken some programming-based courses. Excellent analytical and mathematics skills Ability to work in teams. Experience programming in object-oriented based languages. Preferred Experience with Java Experience with debugging and testing software We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ************** or call ************** ext. 4. US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
    $31k-49k yearly est. Auto-Apply 4d ago
  • IT Analyst Intern

    Standard Aero 4.1company rating

    Technical internship job in Cincinnati, OH

    IT Analyst - Spring 2026 Cincinnati, OH Build an Aviation Career You're Proud Of StandardAero is one of the largest independent maintenance, repair, and overhaul providers in the aerospace industry. At our plants, our units engage in a variety of work scopes involving trouble-shooting, problem solving, and working together to embody our #1 priority, which is ensuring the safety of our people and our product. What's it like at StandardAero Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on. StandardAero is seeking a motivated, eager, and innovative student looking to join one of our IT Teams for the 2026 Spring Term. As an intern at StandardAero, you will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence. Join our team today and build an aviation career you're proud of! Job Duties: Students may be involved in one or many of the following: Assist in gathering, analyzing, and interpreting data to support business decisions. Develop reports and dashboards using tools like Excel, SQL, and Power BI to provide actionable insights. Work with senior analysts to identify and recommend process improvements within various business units. Help document current processes and recommend optimizations based on findings. Collaborate with business stakeholders to understand project requirements and objectives. Assist in creating documentation to capture business needs and requirements. Support the testing and validation of solutions. Help to identify and document issues, and work with the team to ensure solutions meet business requirements and quality standards. Assist in maintaining project documentation, including project plans, timelines, and status reports. Help organize and track project progress and deliverables. Support data integrity by performing data cleanup and maintenance tasks as needed. Help ensure data accuracy and consistency across systems. Perform ad hoc analysis on various projects as assigned by supervisors. Analyze data to answer specific business questions or provide insights on emerging trends. Basic Qualifications (Required Skill/Experience): Completed coursework in areas such as Business Analysis, Data Analytics, Statistics, Database Management, or Information Systems. Actively pursuing a bachelor's degree in Business, Economics, Statistics, Data Analytics, Computer Science, Information Systems, or a related field. Exposure to data analysis techniques and familiarity with coursework in quantitative methods, data interpretation, or statistical analysis. Introductory knowledge of data tools (e.g., Excel, SQL, Power BI, or Domo) through coursework or class projects. Experience with critical thinking and problem-solving as part of coursework, particularly in identifying trends or deriving insights from data. Preferred Qualifications (Desired Skills/Experience): Strong written and verbal communication skills, demonstrated through presentations, reports, or class projects. Strong motivation to develop skills in data analytics and business analysis, and a willingness to seek feedback and grow professionally. Ability to work effectively in group settings, as demonstrated through team projects or class assignments. What makes a good fit for StandardAero? We love people who take pride in their work and being collaborative with their team. We work together and support each other. We're very team oriented too and that is greatly valued. We also believe in getting the job done, whatever it takes and that's a work-ethic that is often hard to describe. We love that too -it's what makes us great partners and teammates to each other. We are respectful of each other and who we are, and welcome people from all walks of life and give everyone open access to learn and build skills. If this sounds like a great fit for you, we hope you apply and join us.
    $31k-39k yearly est. Auto-Apply 50d ago
  • Software Developer Co-op/Intern

    LCS-London Computer Systems

    Technical internship job in Cincinnati, OH

    Job DescriptionAre you a student software developer looking to improve your skills and work with a software development company? Do you thrive in an environment where you can learn hands-on? LCS is seeking C# Software Development Co-Ops to join our team of developers. You'll be on the cutting edge of technology as you play a pivotal role in the writing and design of website and desktop applications. Plus, you will learn invaluable lessons from being part of an award-winning team! If you're looking for a fulfilling software development internship opportunity, then apply today! Responsibilities Participate in web application development (including GUI design). Produce efficient, clean, and well-commented code. Analyze, design, test, and implement applications and databases. Work closely with other teams, developers, and Senior Management to build new software features and applications. Work with all User Interface, Application, and Database-related issues. Preferred Qualifications Experience with Object Oriented programming language (C# preferred) Competency in developing modules independently Excellent verbal and written communication skills Ability to evaluate complex problems and arrive at a resolution Ability to manage multiple projects simultaneously Ability to thrive in a fast-paced environment SQL/database experience Excellent interface design skills Experience with web and/or desktop applications Experience with the full software development life cycle (SDLC) Experience with WPF Strong back-end development skills Ability to explain complex technical information in simple language Understanding of basic accounting concepts About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun-from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us. #LI-Onsite
    $28k-37k yearly est. 11d ago
  • Computer Science/Computer Engineering Intern

    Applied Optimization

    Technical internship job in Fairborn, OH

    Responsive recruiter Applied Optimization (AO) Job Title: Computer Science/Computer Engineering Intern Reports to: Principal Scientist FLSA Status: Part-Time (Non-Exempt) To support an interdisciplinary research and development team that collects data to analyze and implement new generation scientific algorithms in the areas of mechanical engineering or space science Essential Functions: Aid in designing, building, testing, and implementing software applications for computer networks Provide technical support for object modeling and algorithm development for new generation science applications Perform verification, documentation, and quality assurance for new and existing software Support development and maintenance of hardware, software and other operating systems Run software updates and backups Perform research in computer operating systems Interpret blueprints, technical drawings, schematics, and computer-generated reports Ensure accuracy and follow documentation procedures for all work; maintain notebook of daily activities and provide weekly report of work Other related duties as assigned Required Qualifications: Undergraduate or graduate student enrolled in a program related to the field of computer science or computer engineering with a superior academic record General understanding of software development and knowledge of various coding languages Attention to detail and effective time and schedule management skills Effective organizing, planning, debugging, and problem-solving skills Ability to adapt within a small team to support evolving customer requirements Ability to execute instructions and communication in written, oral, and diagram form Demonstrated strong writing, fact-gathering, and analytical skills Basic computer and software skills including but not necessarily limited to Microsoft Office products (e.g., Outlook, Word, and Power Point) Preferred Qualifications: College sophomore or junior with a cumulative GPA (Grade Point Average) of 3.5 or higher Minor or dual degree in mathematics or physics Knowledge or experience in C++ object modeling/software development, Python, HTML, Java, C#, MATLAB, and/or other coding languages Knowledge or experience in CSS, Django, D3-data visualization, and Linux Knowledge of computer operating systems Ability to occasionally work 2nd shift preferred Citizenship/Security Clearance Requirements: U.S. Citizen or Green Card Holder May be required to obtain and maintain U.S. Government Security Clearance Employment Structure: In-office attendance; remote work is not available at this time About Our Internships: Hours: The internship is a part-time, year-round position that requires a minimum of sixteen hours per week of work. The hours are flexible and they can change from one semester to another based on the student's class schedule. The weekly hours can be adjusted to balance for the examinations, tests and project submissions. About Us: Applied Optimization is a growing organization located in Fairborn, OH. We are an equal opportunity employer offering a competitive salary that is commensurate with qualifications and a comprehensive benefits package. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Find out more about us at ***************** This job description is subject to change. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Systems Engineer Intern- Spring 2026

    Medpace 4.5company rating

    Technical internship job in Cincinnati, OH

    Our corporate activities are growing rapidly, and we are currently seeking an office-based Systems Engineer Intern to join our Information Technology team. Responsibilities We have openings for entry level internships within the Core Infrastructure team at Medpace. The list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a "do what it takes" attitude. The ideal candidate will have some familiarity and exposure to windows server and virtualization technologies and understand the systems side of data center management. Shell scripting and demonstrated ability to automate tasks and processes is a plus. * On-premise servers running Microsoft technologies such as: * SharePoint * Skype for Business * Exchange * IIS Web Servers * SQL Server * Active Directory (DNS, DHCP, GP, etc.) * System Center * Azure Infrastructure and Applications, including Office 365 technologies (such as Exchange, SharePoint, etc.); * VMWare infrastructure in both Cincinnati as well as in our International datacenters; * Storage network both onsite and globally using EMC and Pure; * Backup operations using CommVault and Symantec BackupExec; * SDWAN with Silver Peak; * Traditional Windows Server administration; and * Dell Server hardware. Qualifications * Working towards Bachelor's degree in Computer Science, Information Systems or a related field; * Strong desire to learn and grow, with a solid foundation of technical background and experience; * Ability to be self directed with assigned tasks and ability to research solutions and come forward with recommendations for new and creative ideas to solve problems * Ability to communicate effectively with peers, end users, and management. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • FWS | Cincinnati Recreation Commission IT Intern

    Mount St. Joseph University 3.6company rating

    Technical internship job in Cincinnati, OH

    Job Details Mount St. Joseph University - Cincinnati, OHDescription Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233 Department: Institutional General Status: Non-Exempt Supervisor Contact Information: Tiffany Stewart, Assistant Director of Recreation | ********************************* | ************* Job Location: Cincinnati Recreation Commission, 805 Central Ave., Suite 800, Cincinnati, OH 45202 Pay: The Student Employee Pay Wage Policy can be found on my Mount. Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester Purpose of Position: The role of IT Department Intern provides support for all areas within the Cincinnati Recreation Commission. Duties and Responsibilities: Assist the IT team with device setup and software installations. Assist with troubleshooting basic technical issues. Assist with supporting technology needs for CRC programs Qualifications Qualifications: Currently enrolled at Mt. St. Joseph University Federal Work Study eligibility required Ability to work on own initiative, independently, and meet deadlines Well organized, punctual, and reliable Strong interpersonal and problem-solving skills This is a Federal Work Study (FWS) position. Meaning, that hours worked will be paid to the student through a Federal grant that is awarded to the student. FWS positions are available for the academic year only, FWS is not available during the summer. Students may not exceed the funds that are awarded to them. When the awarded amount has been met the student may no longer work in an FWS position, both the student and supervisor will be notified when/if this were to occur. *Please note that not all Work Study that is awarded to students is Federal Work Study. If you are unsure if you're FWS eligible contact Student Financial Services . To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom. A review of resumes will begin immediately and continue until the position is filled. Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination. Mount St. Joseph University is an Equal Opportunity Employer
    $43k-50k yearly est. 60d+ ago
  • Technical Support Specialist

    The Intersect Group 4.2company rating

    Technical internship job in Enon, OH

    The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a 1 and done virtual interview with the qualified candidates. Location: Enon, Ohio (45323) Multiple openings 1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift) Also available: Monday through Friday shift; 8 AM - 4:30 PM ***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday Open to New IT Grads!!! Requirements: Prior help desk experience preferred Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices Knowledge of non-standard equipment that is not connected to the Speedway network Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made Ability to research and resolve issues Capable of working in a fast-paced environment Excellent verbal communication skills and the ability to explain technical information in layman's terms Well organized with the ability to work under pressure and meet tight deadlines Excellent understanding of intra-department functions and operations Ability to perform repeated bending, standing and reaching Ability to occasionally lift up to 40 pounds Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Must Haves: Open to new grads SOLID customer service Good problem solving Entry level IT experience Nice to Haves: Tech support experience Help desk experience POS experience Retail experience Gas station experience Duties: Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality Understands and completes proper processes when installing software Directs field personnel in installing new equipment that is going on the store network Configures and upgrades software on newly installed devices Implements software changes for fuel dispensers and fuel tanks Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras Provides troubleshooting by using remote tools connected to other legacy networks Manages multiple tickets and works them in order of emergency to lowest priority Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems Reads, interprets, and follows procedures described in the internal knowledge base Provides documentation for knowledge-base articles Works with third-party help desk vendors as applicable Maintains inventories and orders parts as needed Provides phone support as needed Attends training classes as required to stay current with new equipment troubleshooting procedures and technology Initiates timely communication of critical events to Store Support Team Leads Completes other duties, including special projects, as assigned by Management
    $51k-77k yearly est. 2d ago
  • Software Development Intern

    Integrity Express Logistics 3.7company rating

    Technical internship job in Cincinnati, OH

    Integrity Express Logistics seeks an intern with some experience in software design, coding and debugging. The intern will gain exciting real-world software engineering experience at a thriving company. We frequently work in a little “a” agile environment, small teams to solve problems, explore new technologies, and learn from one another. The ideal intern for this environment will be enthusiastic and collaborative. Position Description (Essential Duties & Responsibilities): Develop applications with simple features. Document and test new software applications Work in an agile framework. Develop skills via online learning tools Basic (Required) Currently enrolled in a Computer Science, Network Engineering, Engineering or Mathematics program. Have taken some programming-based courses Excellent analytical and mathematics skills Ability to work in teams Experience programming in object-oriented based languages. Preferred Experience with Laravel/Symfony PHP Experience with React/ Vue.js We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ************** or call ************** ext. 4. US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
    $26k-33k yearly est. Auto-Apply 25d ago
  • Computer Science/Computer Engineering Intern

    Applied Optimization

    Technical internship job in Fairborn, OH

    Applied Optimization (AO) Job Title: Computer Science/Computer Engineering Intern Reports to: Principal Scientist FLSA Status: Part-Time (Non-Exempt) To support an interdisciplinary research and development team that collects data to analyze and implement new generation scientific algorithms in the areas of mechanical engineering or space science Essential Functions: Aid in designing, building, testing, and implementing software applications for computer networks Provide technical support for object modeling and algorithm development for new generation science applications Perform verification, documentation, and quality assurance for new and existing software Support development and maintenance of hardware, software and other operating systems Run software updates and backups Perform research in computer operating systems Interpret blueprints, technical drawings, schematics, and computer-generated reports Ensure accuracy and follow documentation procedures for all work; maintain notebook of daily activities and provide weekly report of work Other related duties as assigned Required Qualifications: Undergraduate or graduate student enrolled in a program related to the field of computer science or computer engineering with a superior academic record General understanding of software development and knowledge of various coding languages Attention to detail and effective time and schedule management skills Effective organizing, planning, debugging, and problem-solving skills Ability to adapt within a small team to support evolving customer requirements Ability to execute instructions and communication in written, oral, and diagram form Demonstrated strong writing, fact-gathering, and analytical skills Basic computer and software skills including but not necessarily limited to Microsoft Office products (e.g., Outlook, Word, and Power Point) Preferred Qualifications: College sophomore or junior with a cumulative GPA (Grade Point Average) of 3.5 or higher Minor or dual degree in mathematics or physics Knowledge or experience in C++ object modeling/software development, Python, HTML, Java, C#, MATLAB, and/or other coding languages Knowledge or experience in CSS, Django, D3-data visualization, and Linux Knowledge of computer operating systems Ability to occasionally work 2nd shift preferred Citizenship/Security Clearance Requirements: U.S. Citizen or Green Card Holder May be required to obtain and maintain U.S. Government Security Clearance Employment Structure: In-office attendance; remote work is not available at this time About Our Internships: Hours: The internship is a part-time, year-round position that requires a minimum of sixteen hours per week of work. The hours are flexible and they can change from one semester to another based on the students class schedule. The weekly hours can be adjusted to balance for the examinations, tests and project submissions. About Us: Applied Optimization is a growing organization located in Fairborn, OH. We are an equal opportunity employer offering a competitive salary that is commensurate with qualifications and a comprehensive benefits package. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Find out more about us at ***************** This job description is subject to change.
    $27k-33k yearly est. 5d ago

Learn more about technical internship jobs

How much does a technical internship earn in Hamilton, OH?

The average technical internship in Hamilton, OH earns between $28,000 and $61,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.

Average technical internship salary in Hamilton, OH

$41,000
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