Technical internship jobs in Idaho Falls, ID - 189 jobs
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Tech Support Analyst
Kickback Points L L C 3.1
Technical internship job in Twin Falls, ID
Opportunity for a Tech Support Analyst in a fast growing local company. Started right here in Twin Falls Idaho but has grown nation wide. This a a career oriented position with a great company. Come and join our team.
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Overall Responsibility
This is a staff position accountable for ensuring customer satisfaction is at the highest level. Providing the technical expertise, assistance, and project coordination necessary to modify/repair hardware and resolve technical problems to support KRS customer base.
Key Tasks and Responsibilities
Provide technical support to clients via phone, email and remote tools.
Diagnose and resolve technical hardware and software issues.
Advise user on appropriate course of action for problem resolution.
Administers Help Desk software applications.
Track and route problems and/or requests, and document their resolutions
Troubleshooting day-to-day Loyalty operation issues such as hardware/point-of-sale configuration, network connectivity, software upgrades, and stand-alone terminals.
The ability to work in a team environment and commit to a flexible work schedule to accommodate daytime, evening or overnight shifts.
Assist in implementing practices that will more effectively utilize MIS resources.
Other tasks as assigned by management.
Skills and Attributes
Skills and experience in troubleshooting - minor to complicated - issues for IT systems and networks.
Requires strong problem solving, time management, flexibility, and communication skills.
Position requires the proficient use of standard office systems including Microsoft 365.
One year of customer service experience.
Excellent communication skills.
Ability to work without supervision.
Meets physical demands of the position including the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving.
Meet expectations for attendance and punctuality.
Education
Prefer Associates Degree in computer science or equivalent experience.
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PERKS:
Great PTO Plan
Medical Insurance
Health Savings Account (HSA) - on applicable health plans
Life Insurance
401 K Savings Plan and Contribution Matching
Bonusly Employee Rewards and Recognition Platform
Employee Discounts
Access to Learning Platforms
Wellness Program
Supplemental Programs
ABOUT KRS
KRS is locally owned and operated. Over the past 21 years, our business has grown to be a national leader in developing and managing customer rewards programs all across the country. We build business solutions that make retail operators smarter and more profitable while helping them anticipate and meet their customers' growing needs. With more than 21 years of experience, we're recognized as the market leader in building customer rewards programs that generate brand loyalty, build repeat store visits, and increase bottom-line sales.
KRS recognizes that businesses must be prepared to pivot to meet their customer base's changing needs to succeed in today's competitive retail environment. We are here to provide our retail clients with cutting-edge products and services they need to serve their customers.
As a company, we have high expectations of each other and work as a cohesive team to provide excellent customer service and support to our clients. We are a family that cares for and supports each other.
$24k-31k yearly est. Auto-Apply 60d+ ago
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Technical Support Specialist
Hydropoint Data Systems 4.0
Technical internship job in Boise, ID
Boise, ID, US
Bilingual (Spanish - English)
We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer's need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction.
This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc.
Key Responsibilities:
Handle all in-bound customer support interactions (phone calls, email, web requests)
Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues
Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions
Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce)
Use the company Return Authorization process to facilitate warranty product replacements
Maintain clear and accurate records of all customer interactions
Maintain a professional manner at all times
Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers
Must be available to work a set day shift Monday-Friday (flexible schedule options are available)
Other duties as assigned or directed by the company
Required Skills & Experience:
Spanish-English bilingual language skills
A proven track record in a technical support, call center, and customer service position is required
High School Diploma or equivalent
Minimum of two years of technical customer support experience is strongly preferred
Hardware and software technical troubleshooting background is highly desired
Experience in irrigation principles and systems is preferred
Experience with electrical and/or mechanical systems is preferred
Experience with IoT, networks, and cellular communications is preferred
Excellent written and verbal communication skills are required
Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools
Practical problem-solving, critical thinking, and troubleshooting skills
Well-honed listening skills and ability to identify root cause problem statements
An ability to diffuse high-pressure situations through effective communication and empathy
A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment
Self-starter with a hands-on approach to training and a desire for continued learning
Positive attitude and ability to work well as part of a collaborative team
Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others
Attention to detail and the ability to assess and prioritize multiple tasks efficiently
Desired Characteristics:
High school or equivalent (Required)
Call center: 2 years (Preferred)
Software troubleshooting: 2 years (Preferred)
Customer support experience
Technical support
$36k-44k yearly est. Auto-Apply 60d+ ago
Help Desk Technician
Tok 4.1
Technical internship job in Boise, ID
**Please note that we will follow-up to your application via email. Often those emails are captured in Junk Mail. Please check your email frequently for communication from us regarding your application.**
Are you a self-motivated and highly resourceful person who is capable of dominating the markets we serve? Do innovation, information, and teamwork excite you? Are you an avid learner who is always looking to improve?
TOK is seeking a talented
Help Desk Technician
who will be responsible for support and management of computers, devices, and software across the organization. This role provides technical troubleshooting, user assistance, and clear communication and training to end users.
Who We Are:
Locally and independently owned company founded in 1991.
The leading commercial real estate firm in Idaho.
Voted by our employees as one of Idaho's Best Places to Work for eighteen (18!) consecutive years. We encourage you to join our team and see why!
As a Help Desk Technician, a typical day includes performing these essential duties and responsibilities
Provide daily support and management of user devices.
Participate in user support team and manage tickets through the Help Desk for both local and remote users.
Troubleshoot computers, smartphones, and tablets, providing first-level hardware and software support.
Troubleshoot software applications including Outlook, Word, Excel, PowerPoint, Adobe products, and other business applications.
Instruct and train users on computer hardware, systems, and applications.
Stay current on technology changes and recommend appropriate system updates and software upgrade timing.
Perform proactive computer maintenance, including physical and digital cleaning.
Maintain reliable and predictable attendance.
Perform other IT duties as assigned by Management.
Requirements
Essential knowledge, skills and abilities needed to succeed:
Experience and knowledge supporting Windows-based devices and hardware required.
Experience and knowledge supporting Windows-based software and applications required.
Strong verbal and written communication skills.
Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Ability to work under pressure in a fast-paced environment, with excellent time management and organizational skills.
Ability to maintain professional relationships and deliver exceptional customer service by treating others with respect, working toward common goals, and responding promptly to issues and requests.
Demonstrated ownership of tasks, project management capability, and process improvement experience.
Ability to extrapolate complex technical concepts into clear, user-friendly language
Ability to remain professional while occasionally working in occasionally stressful situations.
Essential physical abilities required:
Ability to remain in a stationary position at least 50% of the time, and occasionally move about the office to access necessary materials and operate office equipment.
Ability to effectively communicate with clients and team members, interpret instructions, and exchange accurate information.
Sufficient visual and mental perception to comprehend written requirements, and determine appropriate actions to meet quality standards.
Ability to lift and carry objects up to 30 pounds and work in an office environment that requires walking, bending, stooping, kneeling, crouching, and extended periods of sitting.
Ability to crawl or position oneself to maintain computers in various locations, including under the desks and in server rooms.
$36k-63k yearly est. 3d ago
Analyst, IT Support
Ocean Network Express
Technical internship job in Boise, ID
Job Family:
BPIT
Job Title:
IT Support Analyst
Role Summary:
The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers.
Additional Responsibilities:
Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Identify, research and resolve technical problems
Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Manage projects and other work, as assigned
Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Core Required Skills and Competencies:
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Function-Specific Required Skills and Competencies:
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
Required Minimum Years Experience:
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support
Required Minimum Education:
Technical and/or College degree preferred
Resumes may be submitted to: ***************************
To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:
***************************
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#JIL #ZR
What we offer:
Opportunities available with hybrid working arrangements
Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
$33k-57k yearly est. Auto-Apply 41d ago
IT Help Desk Support - Level II (MSP)
K2 Staffing
Technical internship job in Boise, ID
Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
End-User assistance
Point person with Windows Desktop related issues
Assist with Windows Servers
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Network Hardware Support and Installation
Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
Must have worked for an MSP (managed services provider) in the past.
Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
History of network and firewall administration (Sonicwall & Meraki).
RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM.
PSA Ticketing Experience with Autotask or Connectwise.
Basic knowledge of network, server, and workstation troubleshooting knowledge.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow
$33k-57k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical internship job in Boise, ID
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$33k-57k yearly est. 45d ago
Customer Technical Support Specialist
Fullsteam Holdings LLC
Technical internship job in Boise, ID
It's fun to work in a company where people truly BELIEVE in what they're doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
This is a full-time, onsite role based in downtown Boise, Idaho and includes working on Saturdays 1 to 2 times per month, on average. Please ensure this aligns with your location and schedule requirements before submitting an application to the role.
Ricochet POS, part of the Fullsteam organization, provides an affordable, cutting-edge software solution for the consignment, resale, and retail industries. Our customers benefit from a wide range of integrations and features that help them efficiently manage both brick-and-mortar and online operations. As a growing software company, we are dedicated to offering a better, more modern way for small business owners to run their stores.
We are seeking driven, customer-centric individuals who are excited to work with a small but mighty team that values collaboration, innovation, and helping businesses thrive. This role offers an excellent opportunity to gain meaningful experience in the fast-expanding world of cloud-based/SaaS solutions. For those with existing experience in this field, it provides a chance to deepen your expertise and grow with a rapidly expanding organization that genuinely appreciates its employees.
Job Summary:
The Customer Technical Support Specialist provides frontline support to Ricochet POS users, helping them navigate our cloud-based POS system and resolve technical or account-related issues. This role serves as the primary contact for inbound inquiries, ensuring timely resolutions, clear communication, and positive customer experiences. Collaborating with internal teams, the specialist supports customer needs, assists with product knowledge, identifies upsell opportunities, and contributes to the overall success of our growing SaaS organization.
Responsibilities and Duties:
Develop in-depth knowledge of our cloud-based point-of-sale (POS) software solution.
Build a general understanding of consignment and vendor-based stores and their operational needs.
Serve as the primary point of contact for customers through inbound support channels.
Assist and guide non-technical customers with clear, easy-to-understand communication.
Handle complaints in a timely manner, de-escalate when necessary, and own the issue escalation process-ensuring proper analysis, resolution, communication, and documentation.
Coordinate with various teams to reach out to customers who need assistance or account guidance.
Collaborate with internal departments to support customers whose needs extend beyond the support team.
Develop a working knowledge of all company services and offerings.
Upsell additional products and services to existing customers.
Complete other tasks assigned by Management.
Skills and Competencies:
A self-starting, positive team-player who enjoys collaboration, with strong drive and motivation to succeed
Strong computer skills, including Intercom, Salesforce, Microsoft Office Suite (including Teams)
Strong problem-solving abilities
Detail-oriented with the ability to multitask effectively
Willingness and initiative to take on new responsibilities and projects as they arise
People-oriented with excellent listening skills and enthusiasm for solving customer problems
Ability to manage and align with customer expectations
Desire in learning the consignment and vendor-based business models
Strong written, phone, presentation, and interpersonal communication skills
Highly organized with strong time management abilities
Dependable with a keen sense of accountability in meeting work commitments
Consistently punctual and able to maintain steady, reliable work performance
Comfortable working independently as part of a small team without the need for micromanagement
Experience and Education Requirements:
At least four years of relevant customer support experience
Powerful desire to learn and grow
Prior experience supporting computer software
Ability to work Saturdays
Ability to work on-call
Experience in a support center environment
Background supporting cloud-based/SaaS software solutions
Experience supporting website services and/or ecommerce solutions
Experience working with consignment and/or vendor-based stores
Knowledge of POS software, payment terminals/processing, CRM, and/or helpdesk tools
High school diploma or higher education
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
$33k-57k yearly est. Auto-Apply 33d ago
IT Support Specialist
Clearwater Analytics, Ltd.
Technical internship job in Boise, ID
We are seeking an IT Support Specialist to provide technical support in our Boise office of 700+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot. Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf-specifically application packaging, device locking, and password resets-are also necessary.
This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment
Required Technical skills:
Provide technical support to a team of 700+ users in an office environment.
Troubleshoot and perform hardware repairs, including laptop memory replacement, processor troubleshooting, and warranty replacements.
Administer Microsoft Intune, including:
Packaging applications for deployment.
Managing hardware by wiping and locking devices.
Onboarding devices through Autopilot and manually adding them as needed.
Support Microsoft Outlook within the 365 environment, which includes:
Mail trace investigations.
Building and managing distribution lists.
Troubleshooting Exchange-related issues.
Administer Azure services, including:
Multi-Factor Authentication (MFA) resets.
Session resets for users.
Creation and management of user groups.
Manage on-prem Active Directory tasks such as:
Group creation.
User membership management and permissions.
Utilize basic PowerShell for investigative purposes, such as:
Retrieving IP addresses.
Locating DNS information.
Analyzing network connections.
Administer Apple Business Manager and Jamf, including:
Packaging applications.
Locking devices.
Resetting Jamf passwords.
Required Basic skills:
Experience with networks, A/V equipment, and operating systems.
Ability to lift 50 pounds safely.
Self-motivated and Self-organized.
Basic mechanical aptitude.
Ability to troubleshoot first tier computer hardware and software issues.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Collaborates well with other teams.
Responsibilities:
Proven experience as an IT Support Specialist or similar role.
Strong hardware knowledge, particularly with laptops, including memory and processor issues.
Familiarity with Microsoft Intune in an administrative capacity.
Proficient in Microsoft Outlook and Exchange within a 365 environment.
Knowledge of Azure administration, including MFA and user group management.
Experience with on-prem Active Directory administration.
Basic PowerShell experience.
Familiarity with Apple Business Manager and Jamf administrative tasks.
Assembles workstations including mechanical standing desks.
Unboxes and organizes inventory items.
Receives and organizes inventory while maintaining inventory tracking system.
Installs IT equipment inclusive of TVs.
Provides third tier IT support to employees and business resolving moderate to complex problems and tickets as a member of the Help Desk Team.
Responds to escalated employee issues and incidents in a proactive, timely fashion
Education & Experience:
Degree in information technology or certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, Apple Support.
3+ years of relevant experience
$33k-57k yearly est. Auto-Apply 15d ago
Analyst, IT Support
One Line
Technical internship job in Boise, ID
Job Family:
BPIT
Job Title:
IT Support Analyst
Role Summary:
The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers.
Additional Responsibilities:
Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Identify, research and resolve technical problems
Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Manage projects and other work, as assigned
Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Core Required Skills and Competencies:
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Function-Specific Required Skills and Competencies:
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
Required Minimum Years Experience:
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support
Required Minimum Education:
Technical and/or College degree preferred
Resumes may be submitted to: ***************************
To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:
***************************
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#JIL #ZR
What we offer:
Opportunities available with hybrid working arrangements
Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
$33k-57k yearly est. Auto-Apply 41d ago
Tier 2 Help Desk Technician - Bytagig
Bytagig
Technical internship job in Boise, ID
At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether acting as your full-scale internal IT department or supporting your in-house team, our mission is simple: help your business run efficiently today while preparing for tomorrow's growth.
We take a people-first approach to technology, ensuring every client receives personal, attentive service tailored to their unique needs. With a deep passion for IT, a drive for continuous improvement, and a commitment to doing whatever it takes, the Bytagig team is here to help you succeed.
Our team thrives on curiosity, accountability, and fun - because we believe great service starts with a great culture. At Bytagig, you won't just be another cog in the machine - you'll be part of a team that values innovation, integrity, and growth.
Here's what you can expect when you join us:
A supportive and collaborative environment where your voice matters
Opportunities to grow your skills, tackle challenging projects, and make a real impact
A culture that celebrates learning, accountability, and having fun along the way
A team that's passionate about technology and people
If you're driven by purpose, eager to learn, and ready to be part of something meaningful - we'd love to meet you. Bytagig is a great place to grow your career! You will be exposed to a variety of technologies, and if you possess a strong work ethic and a desire to expand your IT expertise, we encourage you to apply!
Learn more about us: Bytagig About Page
The Tier 2 Help Desk Technician handles advanced IT support requests and escalations from Tier 1 staff. This role requires expertise in network, server, and VOIP administration, with the ability to proactively maintain, monitor, and optimize client IT systems. The position is on-site and requires frequent client site visits in the Boise area.
Responsibilities
Provide friendly, timely, and effective IT support to clients, ensuring a positive experience
Troubleshoot, analyze, and resolve complex technical issues across networks, servers, VOIP, and end-user devices
Monitor and maintain client systems proactively using advanced tools and solutions
Deploy, configure, and maintain desktops, laptops, servers, network devices, firewalls, and VOIP systems
Collaborate with Tier 1 technicians to diagnose, escalate, and resolve issues efficiently
Apply diagnostic techniques to identify root causes, recommend solutions, and implement fixes
Document all support actions, system changes, and resolutions in the tracking system
Train users on proper use of hardware, software, and network resources
Provide on-site client support regularly and assist with project delivery as needed
Test and maintain system capabilities to ensure optimal performance
Perform all other duties as assigned
Qualifications
High school diploma or GED required; relevant IT certifications a plus (e.g., Microsoft, Cisco, CompTIA)
Valid Driver's License required
3+ years' experience in Tier 2 or equivalent IT support role, preferably at an MSP
Strong experience in network administration, including LAN/WAN, routing, switching, firewalls, and wireless networks
Strong experience in server administration, including Windows Server, Active Directory, and Office 365 environments
VOIP system administration experience
Proficient in troubleshooting hardware, software, and networking issues across a variety of platforms
Ability to manage a flexible schedule and work on-site at client locations
Excellent communication skills, able to translate technical information to non-technical users
Physical Requirements
Ability to lift and carry up to 40-50 lbs
Comfortable working on ladders up to 10 feet
Able to use basic hand tools (tools provided)
Work Location & Schedule
Monday - Friday
100% on-site at 9300 W Overland Rd, Boise, ID
Compensation & Benefits
Hourly pay: $24-$27/hour
Benefits include medical and dental insurance, 401K with company match, PTO, and professional development assistance
EEO Statement
Bytagig is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$24-27 hourly Auto-Apply 60d+ ago
IT Support Specialist
Seicaa
Technical internship job in Pocatello, ID
JOB DESCRIPTION: IT Support Specialist Classification: Full-Time; Salary; Exempt; Pay Grade: E Location: SEICAA's Service Area (Based in Pocatello, Idaho) Benefits: Health/Vision/Dental; Life Insurance; Short Term Disability; Simple IRA Reports To: Chief Executive Officer Summary of Work Provide technical management and support services for SEICAA's Information Systems (IS) environment and employees. Overview of Responsibilities • Configure, maintain, and upgrade PC, networking, and telecommunication hardware and software. • Provide frontline support for staff; Maintain overall stability of network and communication systems. • Develop and implement systems that support SEICAA's operations; Train users on hardware and software products. • Track inventory and compile records and reports related to SEICAA's Information Systems environment. • Perform other duties as assigned.
Requirements
Requirements Education, Experience, and Knowledge Skills and Abilities • Associate degree in technology or related field of study preferred. • Experience in Information Systems/Technology preferred. • Experience planning effective technology solutions to complex business and compliance problems, and implementing and maintaining such solutions in a cohesive, integrated network environment. • Knowledge of PC, server, network, mobile, telecommunication, and security/surveillance hardware, software, and systems; Knowledge of internetworking, backup/redundancy methodologies, and web development. • System administration, research, project planning/development/implementation, and budgeting skills. • Knowledge of Microsoft Office programs • Computer skills; Familiarity with typical office technologies. • System administration, research, project planning/development/implementation, and budgeting skills. • The ability to operate all necessary software programs and develop new programs as necessary. • Clerical skills including filing, archiving, recordkeeping, records retention, data entry, and compliance. • Effective oral and written communication skills; the ability to communicate clearly. • Organized, attention to detail, and punctual. • Self-directed; Can work independently and in a team; Can establish working relationships with Agency employees, the public, and partners; Follows instructions; Follows policies and procedures; Maintain confidentiality of sensitive information. • Ability to understand and implement complex regulations. • Ability to multi-task and manage multiple projects with effective time management skills. • Ability to perform duties with or without reasonable accommodations without endangering self or others. Conditions • Bondable, insurable under SEICAA's insurance policy, and maintain a valid driver's license. • Able to attend meetings or training opportunities to enhance expertise and performance as scheduled. • Willing to travel on Agency business at Agency reimbursement rates. • Able to occasionally lift up to 35 lbs. • Must successfully pass mandatory pre-employment drug and background screening.
$32k-55k yearly est. 26d ago
Internship 2026 - Software Development
Melaleuca 4.4
Technical internship job in Idaho Falls, ID
Company Profile
"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”
Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 4,500 employees and operate in 20 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for outstanding individuals to be part of our Software Development Group.
Overview
Program Dates:
Winter: January through April
Summer: May through August
Fall: September through December
The exciting internship with our world class Information Technology Department will be structured to accommodate your college requirements, but typically will last 90 days. Each intern will be assigned a manager as a mentor to work closely with and to learn from. You will also have the opportunity to participate in team building activities with additional members of the IT department.
Responsibilities
Full cycle application development
Help design, code and debug applications in various software languages
Provide support for production systems
Participate in code and design reviews to ensure quality solutions and products
Document and actively maintain a global software knowledge base
Work on assignments that are semi-routine in nature
Support content for live, customer-facing services and applications
Participate in web, internal applications development or system support
Actively participate in building, deployments or system architecture
Review customer requirements to gain understandings of applications or systems
Complete a project assigned by the Project Management Office from beginning to end
Qualifications
Preference given to students currently in their junior or senior year of college, pursuing a degree in related field
Able to work in Idaho Falls or Rexburg, Idaho for your program dates of approximately 90 days
Cumulative GPA of 3.75 or higher
Knowledge of C#, ASP.NET or Microsoft SQL desired
Knowledge of object-oriented development a plus
Strong creativity skills
Strong customer relation skills
Detailed work and organizational skills
Ability to analyze problems and create solutions
Ability to work independently and follow through on projects
Excellent written and verbal communication skills
General business skills
Why Melaleuca
Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.
This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.
Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation.
Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away.
Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.
$26k-35k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Teksynap
Technical internship job in Idaho
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems.
+ Performs analysis of user requirements and IT processes to enhance efficiency and service delivery.
+ Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements.
+ Develops, updates, and maintains problem tracking databases and knowledge repositories.
+ Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment.
+ Performs system and data backup and recovery operations.
+ Develops user training materials and conducts end-user computing and information systems training sessions.
+ Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions.
+ Prepares business cases and implementation plans for IT service improvements.
+ Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes.
**REQUIRED QUALIFICATIONS**
**Clearance**
+ Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance
**Certifications**
+ DoD 8570 IAT Level II Baseline Certification
+ COMPTIA Security+ CE
+ Cisco Certified Network Associate (CCNA)
+ COMPTIA Cybersecurity Analyst (CySA+)
+ Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP)
+ Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC)
+ Certified Network Defender (CND)
+ Systems Security Certified Practitioner (SSCP)
+ One of the following Google Cloud Platform:
+ Google Associate Cloud Engineer
+ Google Professional Cloud Architect
+ One of the following cloud or systems certifications:
+ AWS Certified Cloud Practitioner
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate
+ AWS Certified Solutions Architect - Professional
+ AWS Certified SysOps Administrator
+ Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert
+ Microsoft Certified Azure Security Engineer Associate
+ Oracle Cloud Infrastructure Cloud Operations
+ Red Hat Certified Engineer
+ Red Hat Certified System Administrator
**Experience**
+ Six (6) years of progressive experience in the field of Information Processing.
+ Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions.
+ Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems.
**Desired Experience and Skills**
+ Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions.
+ Experience administering Windows and Linux operating systems in large enterprise environments.
+ Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions.
+ Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner.
**Overview**
We are seeking an IT Support Specialist to join our team.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Remote
+ Type of environment: Remote
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
+ U.S. Citizen
+ Secret Clearance
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
\#remote #telework #linkedin
\#LI-Remote (turn font to white)
**Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._
**ID** _2025-8636_
**Category** _Technical Support/Help Desk_
**Type** _Regular Full-Time_
$32k-55k yearly est. 60d+ ago
TECHNICAL SUPPORT SPECIALIST (T & E)
City of Yonkers, Ny 3.6
Technical internship job in Eagle, ID
OPEN-COMPETITIVE EXAM NO. 2050 * CONTINUOUS RECRUITMENT * SALARY (LIBRARY): $75,032 - 88,094 RESIDENCY REQUIREMENT WAIVED This position is responsible for providing all areas of computer related technical support including installation, configuration, maintenance, troubleshooting and repair of personal computers, peripherals, applications software and telecommunication equipment and services. The incumbent has the added responsibility of recommending alternative procedures to users whenever appropriate. While the ability to exercise independent judgment is a requirement, general supervision is received from administrative personnel. Does related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative Only)
* Installs, diagnoses, troubleshoots, maintains, configures and repairs computers, peripherals, monitors, network printers and other technology information equipment. Works with equipment vendors to further troubleshoot advanced issues or replace equipment under warranty;
* Performs preventive maintenance, software and hardware upgrades on all technology equipment;
* Installs and configures software applications on computers;
* Creates, maintains and troubleshoots users in the domain management system and adjusts security access rights;
* Provides technical support by phone, email or in person to users, and records interactions in the help desk ticketing system;
* Discusses software and hardware needs with users to determine what needs to be modified or upgraded;
* Troubleshoots technical problems; notifies and work with appropriate IT staff members to keep abreast of current issues and runs diagnostics on equipment;
* Maintains database of workstations and any IT related equipment;
* Provides maintenance of the telephone system and handset equipment, including equipment replacement and assisting users with configurations changes;
* Logs, tracks and follows up on all users, concerns and problems; notifies users of impending down time during regularly scheduled hours;
* Prepares forms, reports, and statistics as required.
MINIMUM QUALIFICATIONS:
(A) Graduation from a regionally accredited or New York State registered two year college or university with an Associate's Degree and two (2) years of experience in the installation, maintenance and technical support of computer software and hardware applications; or
(B) Graduation from high school or possession of a High School Equivalency Diploma and four (4) years of experience as described in (A); or
(C) An equivalent combination of education/training and experience as defined by the limits of (A) and (B).
SPECIAL REQUIREMENT:
Possession of a Class D Driver's License valid in the State of New York;
Ability to lift 30 lbs.
SUBJECT OF EXAMINATION:
The examination will consist of: a rated evaluation of training and experience. Only your rating on the evaluation of training and experience will be considered when computing final scores.
RATED EVALUATION OF TRAINING AND EXPERIENCE
You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information.
$30k-38k yearly est. 60d+ ago
Technical Support Technician (Comms) - MTCCS
Nexthreat
Technical internship job in Idaho
Job Title: Technical Support Technician (Comms) Location: Gowen Field, IDTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms).
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description:
• Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates
Qualifications:
Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure
Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$27k-40k yearly est. 5d ago
IT Intern- Business Intelligence Meridian or Chubbuck
ICCU
Technical internship job in Meridian, ID
The area of responsibility for the Intern is to assist with the ongoing maintenance and the evolution of ICCU's Business Intelligence ecosystem. This includes Data warehouse data and related components, Sharepoint, PowerBI reporting, and associated projects. The intern position will work with Data Engineers to help ensure that ICCU Data Warehouse and Business Intelligence systems are evolving by implementation of best practices.
*This position could be located in Chubbuck or Meridian*
Assist with various IT projects and tasks to gain understanding of how technology is implemented and used within the organization.
Assist in a wide variety of team projects, participate in team meetings, and gain experience working in a professional corporate environment.
Work with Data Engineers to gain hands on practical experience of the Business Intelligence functions and IT department responsibilities, providing support to deliver appropriate issue resolution.
Learn and develop the essential IT skills around troubleshooting and proper communication to provide daily issue resolution as reported by end users.
Assist in team projects and assigned tasks including testing system updates and bug fixes. Identify defects / bugs, document testing result, and communicate findings to manager.
As assigned, work on auditing various systems and user configurations. Document and communicate audit results with manager and work with proper team to correct any findings.
Develop and refine planning, organizational, and time management skills.
Gain experience working under general supervision.
Other duties as assigned.
Qualified candidates must be enrolled in accredited college or university working towards a degree in a data science, software development, or related IT field. Success driven with a respectable GPA and an anticipated graduation within two years. Able to dedicate 15-20 hours a week while maintaining a responsible balance between school and work schedules. Candidates will be selected based on their qualifications and their ability to work at the Pocatello campus and have the desire to build a lasting career in IT. Ability to always maintain the confidentiality of the Credit Union and member records.
Performance Standard:
High level of professionalism with a demonstrated ability to work well with others. Quick learner, motivated individual with natural analytical, problem solving, and root cause analysis skills. Ability to effectively communicate verbally and with written communication required, including presentation of basic concepts in easily understood ways. Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects. Attention to detail on many concurrent projects and initiatives. A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Ability to work with minimal supervision. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at ICCU to obtain employment.
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
$29k-41k yearly est. 47d ago
Software Development Intern
Red Aspen
Technical internship job in Meridian, ID
Job Purpose
Red Aspen is looking for an enthusiastic and motivated Software Developer Intern to join our eCommerce team. This internship offers the opportunity to gain hands-on experience with ecommerce platforms, web development, and IT operations by working closely with our Shopify Developer. The ideal candidate is eager to learn, detail-oriented, and excited to contribute to innovative projects that support our growing online presence.
Key Responsibilities
Assist with the development, maintenance, and enhancement of our ecommerce website under the guidance of the Shopify Developer.
Support the execution of complex customizations and integrations, helping connect Shopify and various third-party applications, APIs, and services.
Participate in performance audits of the website, identifying bottlenecks and implementing optimizations to improve site speed, responsiveness, and conversion rates
Collaborate with designers to translate visual concepts into functional, mobile-responsive pages on Shopify that align with brand aesthetics.
Research industry trends and keep up-to-date with the latest Shopify development practices, tools, and frameworks.
Qualifications
Currently enrolled or recent graduate of a program in Computer Science, Information Technology, Software Engineering, or a related field
Interest in web development, ecommerce platforms, or IT systems, with a willingness to learn Shopify
Experience with Node.js
Nice to have: experience with Typescript, AWS Lambda, and React
Strong problem-solving skills and attention to detail, with a proactive and curious approach
Excellent verbal and written communication skills
A continuous learning mindset and the ability to thrive in a fast-paced startup environment
Linked Project Examples in Resume or Website Link
Must have a love for tacos or sushi!
$29k-39k yearly est. 5d ago
Casper Mountain Science Program Intern
Natrona County School District #1
Technical internship job in Wyoming
This position is a temporary/seasonal position, with work beginning February 2, 2026 and ending in May 2026.
Interns will be paid $1200/month gross for four months for a total stipend of $4800.00
Casper Mountain Science Program (CMSP) instructors lead small groups of Natrona County School District students visiting our multi-acre outdoor campus on Casper Mountain (approx. 8000 ft. elevation). Our four-instructor team lives on-site and works to inspire young people to learn in the outdoors while developing an appreciation for science. CMSP offers single-day and multi-day (overnight) programs to K-12 students. Students visiting are typically between 4th and 8th grade, and instructors teach lessons designed by our staff to meet the Wyoming State Science Standards and to develop students' connection to the natural world. While some activities with students are completed indoors, a significant portion of the teaching is outside on our forested campus. When in the outdoor environment, interns may be exposed to inclement weather, uneven terrain, and potentially dangerous plants and wildlife, so extra safety precautions and an awareness of the surroundings are required.
Instruction of students on campus is performed Monday through Thursday, with in-school instruction, and additional training is done on Fridays. The hours per day vary depending on the type of program we are providing. Instructors rotate chaperoning duties when students stay overnight, including staying with groups of students in yurts. Small “homework" assignments, readings, and other side projects are regularly assigned.
Weekends provide opportunities to explore the outdoor recreation on Casper Mountain and around the state of Wyoming. Housing is provided for instructors on our campus, located within ten minutes of numerous mountain biking, trail-running, hiking trailheads, Nordic ski trails, a downhill ski area, and several county parks. Casper Mountain is within an hour's drive of several fly-fishing, paddling, and rock-climbing destinations and many other outdoor adventures.
$1.2k monthly 3d ago
R&D Engineering Intern - CCI/Speer
The Kinetic Group 3.5
Technical internship job in Lewiston, ID
The Kinetic Group is a world leader in the design, manufacturing, and distribution of small caliber ammunition under the iconic brands B&P, CCI, Federal Premium, Fiocchi, HEVI-Shot, Remington and Speer. We have domestic ammunition manufacturing facilities in Minnesota, Idaho, Arkansas, and Missouri, and service law enforcement, government agencies and sporting enthusiasts throughout the world. Today, The Kinetic Group is a part of the Ammo+ division of The Czechoslovak Group (CSG), which holds a diverse portfolio of companies in the defense, security, automotive, aerospace and rail industries.
At The Kinetic Group, our interns play a vital role in advancing our mission to deliver high-quality, reliable ammunition to customers worldwide, offering you a unique chance to make a real impact in an industry fueled by precision and passion.
As such we are seeking a motivated Engineering professional to support our Lewiston Ammunition Production Facility as an Engineering Intern for Summer 2026.
This position reports to the Product Development Principal Engineer and is based out of our Lewiston, ID office.
Pursuing a degree in any of the listed disciplines are encouraged to apply.
Mechanical Engineering
Responsibilities
Mechanical engineering professionals will work on the development of cutting-edge new ammunition products and manufacturing technologies.
Design experiments to test and qualify new ammunition products. This will involve handloading ammunition.
Design and build various mechanical fixtures and components to aid in the manufacture of ammunition.
Troubleshoot and solve minor problems incurred in production departments.
Review, modify, and update engineering documentation such as SOP's, process specifications, engineering drawings, CAD models, etc.
Qualifications
Familiarity with the use of firearms and ammunition.
Knowledge of safe firearm handling practices.
SolidWorks experience.
Understanding of statistics, probability, and experiment design.
Experience working in an industrial manufacturing environment.
Displayed mechanical aptitude and ability to understand complex mechanical systems.
Fabrication and machining experience.
Chemical Engineering
Responsibilities
Work alongside Chemical Engineer to carry out root cause analysis on production and quality issues.
Work collaboratively in a team to implement manufacturing process improvements.
Utilize an engineering approach to use best practices for process control and to improve yields.
Work closely with operators, collaborate with vendors, and other production support teams.
Demonstrate familiarity with wet chemistry and analytical chemistry techniques.
Review, modify, and update Piping and Instrumentation Drawings, Work Instructions, and other engineering documents.
Qualifications
Enrollment in or completion of a bachelor's degree in chemical engineering.
Familiarity with the use of firearms and ammunition.
Knowledge of safe firearm handling practices.
Understanding of statistics, probability, and experiment design.
Display aptitude in chemistry and chemical processes.
Electrical Engineering, Mechatronics, Computer Science, Industrial Electronics Technology, Electro-Mechanical Technology, or related discipline.
Responsibilities
An Electrical Controls Engineering Intern will work on the design, implementation, and maintenance of electrical control systems in automated manufacturing equipment.
Troubleshoot issues with electromechanical systems. Resolving these issues might require modifications to PLC ladder logic or replacing and configuring electrical hardware components.
Assist in the design and buildout of electrical control cabinets for newly implemented automated equipment.
Interact with engineering, production, and maintenance departments to identify system requirements and implement the requirements in electrical control systems.
Qualifications
Enrollment in or completion of one of the listed degree programs.
Interested in a career in electrical controls and automation.
Displayed mechanical aptitude and ability to understand electromechanical systems.
Experience using and modifying PLC ladder logic, motion control, and motor control. Allen Bradley experience is preferred.
Ability to read and understand electrical prints and component spec sheets.
Hobby-level experience with electromechanical systems such as robotics, building controls, Arduino, etc.
Additional Information:
Shift: Monday-Thursday (10 hour) days
Summer Internship: May-August
Continued part-time work after the summer is possible
Got questions? We've got answers!
👉 Explore our FAQ Page: *****************************************************
Work Environment:
Employee work assignments may include tasks working with and/or exposure to potentially hazardous areas, including flammables and explosives. Safety training is provided to all employees to ensure compliance with company and federal regulations.
Pay Range:
$0.00 - $0.00
The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled
$36k-45k yearly est. Auto-Apply 42d ago
R&D Engineering Intern - CCI/Speer
CCI Speer
Technical internship job in Lewiston, ID
The Kinetic Group is a world leader in the design, manufacturing, and distribution of small caliber ammunition under the iconic brands B&P, CCI, Federal Premium, Fiocchi, HEVI-Shot, Remington and Speer. We have domestic ammunition manufacturing facilities in Minnesota, Idaho, Arkansas, and Missouri, and service law enforcement, government agencies and sporting enthusiasts throughout the world. Today, The Kinetic Group is a part of the Ammo+ division of The Czechoslovak Group (CSG), which holds a diverse portfolio of companies in the defense, security, automotive, aerospace and rail industries.
At The Kinetic Group, our interns play a vital role in advancing our mission to deliver high-quality, reliable ammunition to customers worldwide, offering you a unique chance to make a real impact in an industry fueled by precision and passion.
As such we are seeking a motivated Engineering professional to support our Lewiston Ammunition Production Facility as an Engineering Intern for Summer 2026.
This position reports to the Product Development Principal Engineer and is based out of our Lewiston, ID office.
Pursuing a degree in any of the listed disciplines are encouraged to apply.
Mechanical Engineering
Responsibilities
Mechanical engineering professionals will work on the development of cutting-edge new ammunition products and manufacturing technologies.
Design experiments to test and qualify new ammunition products. This will involve handloading ammunition.
Design and build various mechanical fixtures and components to aid in the manufacture of ammunition.
Troubleshoot and solve minor problems incurred in production departments.
Review, modify, and update engineering documentation such as SOP's, process specifications, engineering drawings, CAD models, etc.
Qualifications
Familiarity with the use of firearms and ammunition.
Knowledge of safe firearm handling practices.
SolidWorks experience.
Understanding of statistics, probability, and experiment design.
Experience working in an industrial manufacturing environment.
Displayed mechanical aptitude and ability to understand complex mechanical systems.
Fabrication and machining experience.
Chemical Engineering
Responsibilities
Work alongside Chemical Engineer to carry out root cause analysis on production and quality issues.
Work collaboratively in a team to implement manufacturing process improvements.
Utilize an engineering approach to use best practices for process control and to improve yields.
Work closely with operators, collaborate with vendors, and other production support teams.
Demonstrate familiarity with wet chemistry and analytical chemistry techniques.
Review, modify, and update Piping and Instrumentation Drawings, Work Instructions, and other engineering documents.
Qualifications
Enrollment in or completion of a bachelor's degree in chemical engineering.
Familiarity with the use of firearms and ammunition.
Knowledge of safe firearm handling practices.
Understanding of statistics, probability, and experiment design.
Display aptitude in chemistry and chemical processes.
Electrical Engineering, Mechatronics, Computer Science, Industrial Electronics Technology, Electro-Mechanical Technology, or related discipline.
Responsibilities
An Electrical Controls Engineering Intern will work on the design, implementation, and maintenance of electrical control systems in automated manufacturing equipment.
Troubleshoot issues with electromechanical systems. Resolving these issues might require modifications to PLC ladder logic or replacing and configuring electrical hardware components.
Assist in the design and buildout of electrical control cabinets for newly implemented automated equipment.
Interact with engineering, production, and maintenance departments to identify system requirements and implement the requirements in electrical control systems.
Qualifications
Enrollment in or completion of one of the listed degree programs.
Interested in a career in electrical controls and automation.
Displayed mechanical aptitude and ability to understand electromechanical systems.
Experience using and modifying PLC ladder logic, motion control, and motor control. Allen Bradley experience is preferred.
Ability to read and understand electrical prints and component spec sheets.
Hobby-level experience with electromechanical systems such as robotics, building controls, Arduino, etc.
Additional Information:
Shift: Monday-Thursday (10 hour) days
Summer Internship: May-August
Continued part-time work after the summer is possible
Got questions? We've got answers!
👉 Explore our FAQ Page: *****************************************************
Work Environment:
Employee work assignments may include tasks working with and/or exposure to potentially hazardous areas, including flammables and explosives. Safety training is provided to all employees to ensure compliance with company and federal regulations.
Pay Range:
$0.00 - $0.00
The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled
How much does a technical internship earn in Idaho Falls, ID?
The average technical internship in Idaho Falls, ID earns between $21,000 and $47,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.
Average technical internship salary in Idaho Falls, ID