Technical internship jobs in Moss Bluff, LA

Title: Help Desk Representative Type: Full-Time | Onsite CornerStone TTS is partnering with a growing organization to hire a Help Desk Representative who enjoys problem-solving, supporting end users, and working in a tight-knit IT environment. This is a great opportunity for someone who wants hands-on experience across systems, servers, and applications while working directly with a highly supportive Technical Director. About the Opportunity In this Tier 1 support position, you'll be the first point of contact for technical issues, troubleshooting a variety of hardware, software, and system questions. You'll assist internal users, document and resolve tickets, and escalate more complex issues when needed. Because the IT team is small, you'll have the chance to learn quickly, take ownership, and make an immediate impact. What You'll Do Provide first-level technical support via phone, email, and ticketing system Troubleshoot user issues related to desktops, software applications, authentication, and connectivity Assist with basic server-related tasks, system updates, and account provisioning Document incidents, resolutions, and recurring trends Collaborate with senior team members to escalate and resolve complex problems Deliver a positive support experience through clear communication and follow-through What We're Looking For Bachelor's degree OR equivalent experience Three or more years of experience in IT support, call centers, network operations, or software support Experience working with servers (Windows preferred) Strong troubleshooting skills and the ability to work independently Professional IT certifications are a plus and may substitute for experience Why This Opportunity Stands Out You won't get lost in a massive support team. With fewer than five people in IT, you'll work closely with leadership, grow your technical skills, and be part of a team that values collaboration, stability, and having fun at work.

Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered. The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: • Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests. • Utilize remote capabilities to assist with troubleshooting. • Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration. • Offer desktop site support by determining the best solutions based on customer-provided details. • Resolve issues related to installed computer software. • Troubleshoot printer connection problems. • Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase. • Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access. • Perform password resets for various websites and applications. • Document and log incident tickets using the Service Now tracking tool. • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Manage OKTA accounts and groups. • Support Citrix DaaS/VDI on company-issued and customer-owned devices. Working Conditions: • Some overtime may be required for special projects. • Travel up to 10%. Minimum Requirements: • Possess multi-tasking skills. • Ability to work independently and as part of a team. • Ability to work under pressure while maintaining a customer service attitude. • Experience in troubleshooting hardware, software, and network connectivity issues. • Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes. • Self-motivated with attention to detail. • Ability to organize workload, set priorities, and meet deadlines. • Effective communication and interpersonal skills. • Ability to maintain confidentiality of information. • Flexibility to work rotating on-call schedules and backfill for peers when needed. • Willing to work overtime mornings, afternoons and weekends. Preferred Qualifications: • On-prem ADAC/ADUC administration knowledge. • Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin. • Experience with OKTA support and administration. • Proficiency in Microsoft O365 support. • Familiarity with Service Now and JIRA ticketing systems. • SAP support and administration knowledge. • Citrix cloud support and administration expertise. • Support for Windows and Mac operating systems. • Knowledge of iOS and Android. • Cisco ISE support and administration skills. • Mobile Iron MDM knowledge. • Understanding of Windows registry and environment variables. • Experience with Oracle ODBC data source troubleshooting and DSN entry. Additional Knowledge, Skills, and Abilities: • Multi-tasking skills. • Strong communication skills. • Ability to work under pressure. • Attention to detail. • Decision-making capabilities. • Time management skills. • Ability to identify process improvements. • Self-motivation. • Conflict resolution skills. • Ability to redirect problems to appropriate resources. • Leadership qualities. • Adaptability.

Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

***Due to Client Requirements GC and USC Candidates only - No C2C- Local Candidates Only Job Title: IT Help Desk Technician Schedule: Overnight and weekend hours on a rotating schedule (4 days a week 7pm-7am) We are seeking an IT Help Desk Technician with 3+ years of experience to provide first-level technical support to end users. This role focuses on troubleshooting, ticket resolution, and delivering timely, high-quality customer support in a fast-paced environment. Responsibilities: Provide Tier 1 IT support to end users via phone, email, and chat Troubleshoot and resolve hardware, software, and voice/data communication issues Escalate complex issues to higher-level support when necessary Create clear, concise, and accurate service desk tickets and documentation Follow up on all assigned tickets and ensure issues are resolved end to end Requirements: 3+ years of IT help desk or technical support experience Hands-on experience with ticketing systems and technical documentation Working knowledge of Windows operating systems, Azure, Intune, Microsoft 365, desktop/laptop hardware, printers, or basic networking ***Due to Client Requirements GC and USC Candidates only - No C2C- Local Candidates Only

We are an Environmental Consulting company seeking a full-time I.T. Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area. We are looking for an individual with a strong, intermediate level background in computer repair, troubleshooting, and familiarity with Windows 10/11 and the Microsoft 365 suite (Outlook, Word, Excel, OneDrive, etc.). The company offers health and retirement benefits, paid time off for full-time employees, and an opportunity to build and grow your I.T. career. Our IT department is seeking a dedicated IT Desktop Support Associate to join our team on a full-time basis. The associate will be responsible for supporting our IT members during non-traditional hours with potential leadership responsibilities. Primary Responsibilities: • User Account Management: Administer user accounts across different platforms, including account creation, password resets, MFA (Two-Factor Authentication) management, disabling accounts, and archiving user data. • Technical Support: Provide desktop and laptop support, including, on-call and I.T. help to support I.T. techs and MSP in our overseas locations during work shift. Coordinate shipping, delivery, and returns of IT equipment. Provide remote support and guidance, particularly for overseas team members. • Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction. • Documentation: Manage and update IT requests and tickets to support users and clients, assist with technical documentation to improve internal processes. • Asset Management: Participate in IT asset management and assist with IT projects, such as infrastructure upgrades. • Collaboration: Work with the IT team to ensure smooth day-to-day operations and continuous improvement of IT services. Assist overseas IT team members with tickets and issues, maintaining Quality Assurance (QA) & SLA times. Work Environment, Hours, & Benefits: This position will cover the overnight shift from 12:00 AM to 9:00 AM (Central Time), Monday to Friday or Sunday to Thursday. Training will take place over six to twelve weeks during normal business hours in our Dallas Corporate office before transitioning to the night shift. This role is based in our Dallas corporate office, near the 635 and 75 High Five Interchange. Specific days for on-site versus remote work will be determined based on operational needs. We offer full health and retirement benefits, including medical, dental, vision, a 401k plan, and flexible PTO and holiday time. Help Desk Qualifications / Skills & Requirements: • Problem-solving skills • Basic Computer & LAN knowledge • Excellent verbal and written communication skills (English proficiency required) • Documentation & Procedure skills • Operating systems knowledge • Phone skills • Customer service focus • Quality Focus • PC proficiency (Microsoft Operating Systems, Microsoft Office) • On-Prem & Azure Cloud knowledge Preferred Qualifications (Not Required): • Linux & Mac OS knowledge • Bilingual (Hindi/Telugu) proficiency, though proficient English is mandatory • Pursuing or recently completed a degree in Management Information Systems, Computer Science, Information Technology, or a related field Education, Experience, and Licensing Requirements: • High school diploma, GED, or equivalent • Prior information technology or operating systems experience preferred • Familiarity with basic office software (Windows, Office, Word, Excel, Outlook) • Prior experience or coursework related to IT help desk, desktop support, or systems administration. Seeking strong intermediate I.T. skills.

Hybrid in Dallas, Jersey City, or Tampa Representing a global financial services provider, we are proud to be leading the search for an HR Technology Associate Director. This newly created role will lead the transformation and optimization of enterprise HR systems and processes. This is a pivotal role offering the opportunity to influence culture, build processes, and drive performance. As the HR Technology Associate Director, you will be responsible for: Leading the implementation and configuration of HR technology solutions to meet evolving business needs Managing HR technology projects, including functional design, testing, and deployment Overseeing a team of HR Technology associates and reviewing work quality prior to production release Maintaining the integrity of the HR technology portfolio through process review, security administration, and audit Identifying and implementing new system features and functionality to enhance performance and efficiency Acting as a subject matter expert across HR and cross-functional projects, including data integration and system optimization Providing proactive consultation to HR stakeholders to ensure business needs are met and systems are fully leveraged Mitigating risk by adhering to established procedures and monitoring controls To be successful in this role our client is looking for a: HR technology professional with 8+ years of experience, including extensive work with Oracle Cloud HCM (Fusion) Proven experience in Oracle Cloud HCM configuration, particularly in U.S. Payroll, Core HR, and Security Strong project management skills and experience leading implementations and system upgrades Hands-on experience with ADP, JIRA, Agile methodology, and User Acceptance Testing Advanced Excel skills (VLOOKUP, Pivot Tables, Macros, Charts) Strong communication and stakeholder management abilities Experience in a regulated industry such as financial services (preferred) Bachelor's degree or equivalent experience As a specialist HR, Reward & HR Tech search and recruitment firm, we are excited to partner on this strategic opportunity within a forward-thinking organization. This is an excellent opportunity for a technically skilled and solutions-focused HR Technology professional to join a growing, values-led organization and contribute to shaping the future of their HR technology landscape.

EYERIDE empowers fleets by combining live video and telematics through a cloud platform to enhance safety, resolve issues efficiently, and ensure vehicles operate securely. Serving transportation, logistics, public safety, and government sectors, our technology supports fleets of all sizes. With teams across the U.S., Poland, and Israel, we create user-friendly, reliable solutions to simplify daily operations. Our ultimate goal is to provide fleet managers with the insights needed to lead with greater confidence and reduced stress. The Opportunity Enjoy working in a startup environment? Love computers and problem-solving? Join EYERIDE! We're looking for a Tech Support Specialist to assist customers with AI cameras, in-cab monitors, live GPS tracking, and in-cab WiFi installed in their vehicles. What You'll Do Provide over-the-phone technical support for vehicle hardware and software Troubleshoot network-related issues (TCP/IP, DNS, DHCP) Guide customers through step-by-step solutions Ensure top-tier customer service and technical assistance What You Bring: Experience in tech support and troubleshooting Strong communication and problem-solving skills Passion for technology and vehicle systems Ability to work overnight shifts on occasion

RIKR Technology is a company dedicated to ensuring client success by prioritizing long-term partnerships and integration as a trusted team member. We are committed to providing reliable and responsive solutions to meet technology needs. Our goal is to simplify technology for businesses and foster trust through exceptional service and support. Role Description This is a full-time, on-site role for an IT Support Specialist, located in Plano, TX. The IT Support Specialist will handle daily IT tasks including providing technical support, troubleshooting technical issues, maintaining and supporting desktop computers, and assisting with help desk inquiries. The role also involves ensuring the efficient functioning of IT systems and collaborating with team members to resolve complex technical challenges. Qualifications Proficiency in Technical Support and Troubleshooting with a focus on resolving hardware and software issues effectively. Experience in working with and maintaining Desktop Computers and other related hardware. Strong expertise and knowledge in Information Technology systems and solutions. Proven ability to provide effective Help Desk Support, including responding to user inquiries and solving IT problems promptly. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills to work effectively with a diverse team and client base. Relevant certifications such as CompTIA A+, ITIL, or equivalent are a plus.

Help Desk Support - Sr Contract: 9+ months of contract We are seeking a customer service-oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front line and you will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that clients associate value is maintained to the standards set forth by the company. This is a call center environment with a steady flow of issues, needs and requests from internal end users. Responsibilities: Provide application support through remote access tools to resolve internal end user issues Monitor and respond quickly and effectively to calls or chats received to the Client's Service Desk Interact with end users via soft phone or chat modules to resolve primarily software issues but may get questions about hardware Remotely access and support end user machines to achieve first call resolution Utilize Service Now as the ticketing tool to track and escalate tickets for end users Assist with onboarding of new Agents by training and allow others to shadow Perform other tasks as needed by the Service Desk Managers Basic Qualifications: Training will consist of two weeks working 8-5 M-F including shared classroom-type of instruction followed by several weeks of job-based shadowing. Once onboarded, the available shift times are not set yet but will be morning start times, afternoon start times and nights. Each shift is 9 hours long with 1 hour unpaid lunch. The days off are not set yet but there will be at least one working day during the weekend (Saturday or Sunday). Shift schedules will be set due to the call volume and needs of Client's. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

About Us We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences. Why This Role Matters As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem. A Day in the Life Answer inbound support calls and resolve issues in real time. Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals. Diagnose network issues (IP conflicts, offline devices, router/switch connectivity). Review basic logs or SQL-based data points for troubleshooting. Document tickets clearly and completely. Collaborate with Support Specialists on escalated or complex cases. If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit. Position Overview The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively. Responsibilities Technical Support & Troubleshooting Provide front-line POS support for restaurants, retail, and small business clients. Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals. Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration). Perform basic SQL-related checks and assist with database incident troubleshooting. Conduct technical research and collaborate with partners or internal teams for escalated resolution. Documentation & Collaboration Maintain and update troubleshooting documentation, SOPs, and FAQs. Log accurate, detailed ticket notes for all interactions. Report recurring issues and contribute to long-term process improvements. Work with Support Specialists to ensure timely resolution of all cases. What Success Looks Like (First 90 Days) Responds quickly and professionally to all incoming support requests. Resolves the majority of L1-level issues independently. Demonstrates accurate troubleshooting and proper escalation judgment. Maintains clean, complete, and consistent ticket documentation. Receives positive merchant feedback regarding communication and clarity. Qualification & Requirement Technical Skills 1+ years of IT experience; POS experience in the restaurant industry is a strong plus. Experience with Linux, Windows, and Android operating systems. Understanding of Active Directory environments. Basic knowledge of SQL Server/database environments. Knowledge of computer networking (IP addressing, routing basics, switches, DHCP). Experience with POS systems or payment hardware is preferred. Professional Skills Customer service, help desk, or remote support experience preferred. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple tasks in a fast-paced environment. Excellent verbal and written communication skills. Restaurant industry experience is a plus. Additional Bilingual is a plus (English + Spanish, Chinese, or Vietnamese). Must be organized, detail-oriented, and capable of working in a fast-paced environment. Why Join Us? Opportunity to grow within a rapidly expanding tech company. Work directly with real-world restaurant and retail operations. Supportive, collaborative team environment. Direct impact on customer operations and system reliability.

To apply, you must take this assessment: ******************************************************************* Reliable Technology Services is a Frisco, Texas based Managed IT Service Provider that builds enterprise class infrastructure, voice, and data networks for small and medium sized organizations. Reliable was founded in 2007 with a mission to provide superior technology solutions delivered with integrity by experts who excel at creating solutions for complex business problems, and to be a key player in the success of others. Reliable has employed a team of the best and brightest technology engineers and support staff in the DFW area. This position is a key member of Reliable Technology's Partner Success Team. The TIER 1 DESKTOP SUPPORT TECHNICIAN is responsible for performing technical service work at the client sites and remotely (from our Frisco office), identifying risk areas that the client needs to address, ensuring proper functioning of client computer systems, reporting work performed and findings to Reliable management and client point of contacts. The TIER 1 DESKTOP SUPPORT TECHNICIAN installs, troubleshoots, maintains, and uses a variety of computer systems, software, peripheral devices, servers, and network equipment. Significant interface with clients, third parties, and vendors is necessary for handling daily responsibilities. An attitude of responsibility for effective and efficient client service, respect for client, as well as company profitability is essential. Developing a keen understanding of Reliable Systems, Client environments, Service and Product Offerings, Vendor and Partner Programs and maintaining technical competency is essential to success. BENEFITS Paid Personal Time Off Paid Federal Holidays (7) Competitive Salary Professional Sporting Event Suites year round Activities + Outings (Family Atmosphere) Regular Reviews for Advancement Job Requirements TECHNOLOGY SKILLS Experience with installation, configuration, maintenance and management of the following: Active Directory Remote Access Windows Server software Distribution Microsoft & Office 365 Imaging Internet technologies: DNS, DHCP Asset Management QOS and VOIP configurations Ability to provide technical support by identifying, troubleshooting, and resolving problems with desktop systems, network, internet, and other computer technology Proficient with office equipment (computers, printers, fax, scanner) Proficient with Microsoft Office and standard user productivity tools General Requirements Work business hours 8 am - 5 pm; After-Hours as required to meet client needs Participate in On-Call (After-Hours) rotation Schedule flexibility to accommodate client needs Willingness work extended hours, nights and weekends Must be detail oriented and accurate Must have strong interpersonal and documentation skills Ability to interface effectively with others to foster a cooperative, team-based approach to problem resolution and/or project-based work is required Must have a keen sense of awareness for others needs and communication styles Ability to have fun in a fast-paced environment Strong ability to analyze data and make intelligent decisions Ability to identify when senior/management level assistance is needed Excellent communication skills, both written and verbal Excellent organizational skills and ability to adapt easily Ability to prioritize, multi-task, work around deadlines and adapt easily Must be able to work effectively and contribute value with limited direction Valid state-issued driver's license and functional vehicle Willingness to travel in and around the DFW area General Responsibilities CUSTOMER CARE Quality customer service is a top priority. Respect for the customers, employees and all other stakeholders, coupled with professional and ethical behavior at all times is a requirement Proven experience showcasing accuracy, analytical abilities, ethics, and values Ability to provide product and service information, and suggest products or solutions for sales Ability to successfully balance the needs of the customer and the needs of Reliable Build relationships with customers to establish and maintain trust, credibility, and respect Ability to remain professional, confident, courteous and patient at all times TEAMWORK Build relationships with coworkers, including members of other departments, to get results Build relationships with customers as though Reliable were a member of the customer's internal technology team Offer ideas for process improvement and maintain procedural documentation Engage in excellent communication, documentation and record keeping KNOWLEDGE & LEARNING Regular desire to take on new challenges with the goal of expanding your individual knowledge, skills, and abilities Engage in training and educating other team members to facilitate growth and learning for all team members Actively seek out methods for expanding your knowledge and skills beyond company provided or company mandated learning initiatives Actively seek out information on best practices and recommend new processes to improve efficiency DAILY TASKS Interact in a professional and courteous manner with Clients by Phone and In Person Promptly respond to client service requests and internal needs Evaluate and Prioritize Service Tickets with the help of service coordinator Attend daily huddles Complete service events and document resolution of Service Tickets Coordinate service events with network service staff, keep service coordinator informed Adhere to scheduled service events, keep calendar up to date & maintain communication with team Notify coordinator of emergency service visits if not immediately serviceable Maintain client information in Service Portal Ensure Service Ticket reporting; ensure & verify completion of service events Research, identify and configure equipment purchases for client and internal requirements Report client service or equipment needs to service coordinator or manager Complete timesheet record of work performed & expenses on a daily basis Ensure client service requirements are understood and accomplished, get timely help if needed Perform onsite and remote client service as assigned Report to assignments on time at the scheduled time Maintain accurate individual calendar, along with service coordinator scheduling Communicate with service coordinator and/or manager for scheduling and service requirements Ensure accurate and thorough documentation and reporting of Service Orders Ensure accurate client documentation in Service Portal Escalate complicated service matters immediately to senior engineer or service manager Escalate client satisfaction concerns Ensure an understanding of job objectives and billable vs. non-billable work, seek guidance from Service Coordinator or Manager as needed PERIODIC TASKS Attend weekly service meetings Assist with physical inventory and location tracking for internal assets, equipment and software Ensure responsible handling and organizing of service parts and equipment stock Notify service coordinator of any parts or equipment delivered or used for client purposes Correct or notify if documentation in client portal is inaccurate Perform research and stay current with new products and technologies Attain education and/or certifications as deemed appropriate for job requirements Participate in training events and webinars for service and product technologies Maintain knowledge of computer hardware, circuit boards, processors, chips and electronic equipment and necessary configuration requirements REPORTING STRUCTURE This position reports to the Network Services Manager and Service Coordinator. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential. HR matters will be handled by the Accounting Manager in coordination with the Network Service Manager. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must periodically lift and/or move large, bulky and/or heavy items up to and exceeding 50 pounds and/or use a dolly to handle such items. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Job Type: Full-time Benefits: Paid time off Professional development assistance Application Question(s): Are you currently employed? What are your salary requirements? Have you ever worked for a MSP? If so, which one(s)? Experience: IT: 1 year (Required) Language: English Professionally (not casually) (Required) Ability to Commute: Frisco, TX 75034 (Preferred) Work Location: In person

Dallas, TX Contract The ServiceNow GTM Technical Functional Support Analyst L2 for CRM Integration is a critical role responsible for ensuring seamless data flow and process alignment between our core CRM systems and the ServiceNow platform. You will serve as the Level 2 (L2) subject matter expert focused on troubleshooting complex incidents related to the integration of Microsoft Dynamics CRM (or a similar enterprise CRM) with ServiceNow, leveraging expertise in integration technologies like Boomi and Microservices. Your primary goal is to minimize disruption to the GTM (Sales, Marketing, and Customer Service) teams due to system integration failures. Key Responsibilities 1. L2 Technical Support & Integration Triage Serve as the escalation point from L1 support, performing deep-dive triage, diagnosis, and resolution of complex production incidents related to data synchronization, workflow failures, and API errors between the CRM system and ServiceNow. Utilize expertise in Boomi (or similar iPaaS tools like MuleSoft) and Microservices architecture to troubleshoot integration endpoints, mapping, and logic that govern the flow of Customer, Account, Lead, and Opportunity data. Conduct Root Cause Analysis (RCA) for recurring integration and functional issues, identifying process gaps, configuration errors in either platform, or faults within the middleware, and propose permanent fixes. Manage support tickets through the entire lifecycle within ServiceNow, ensuring strict adherence to SLAs. 2. CRM & ServiceNow Functional Expertise Possess strong functional knowledge of Microsoft Dynamics CRM (or Salesforce/equivalent) data model and core GTM processes (e.g., Lead-to-Opportunity, Account Management, Quoting). Troubleshoot functional discrepancies where data or processes initiated in the CRM fail to correctly update ServiceNow (and vice-versa), specifically focusing on the business impact to GTM teams. Perform minor configuration adjustments and data fixes in ServiceNow (e.g., Business Rules, Data Transformations) to immediately resolve L2 support incidents. 3. Collaboration & Knowledge Management Document detailed technical procedures, complex integration workarounds, and resolutions for L2 support, contributing to the growth of the Knowledge Base for L1 support and GTM end-users. Collaborate closely with L3 Integration Engineers, CRM Administrators, and GTM Business Analysts to translate recurring support challenges into requirements for API enhancements, data model changes, or middleware fixes. Participate in User Acceptance Testing (UAT) for system releases, patches, and platform upgrades affecting the core CRM-ServiceNow integration. Required Qualifications Education & Experience Bachelor's degree in Information Technology, Computer Science, or a related quantitative field. 7+ years of experience in an Enterprise Application Support, Technical Analyst, or IT Operations role. 5+ years of hands-on technical support or administration experience with the ServiceNow Platform (ITSM, CSM, or custom integrations). Direct experience supporting and troubleshooting a major CRM system, such as Microsoft Dynamics CRM or Salesforce. Technical Skills Proven experience troubleshooting enterprise integrations, specifically involving middleware/iPaaS platforms such as Boomi, MuleSoft, or a Microservices environment. Strong functional knowledge of CRM processes (e.g., customer data objects, sales stages, record ownership). Proficiency in ServiceNow configuration and an understanding of its underlying data model and integration components (e.g., IntegrationHub, Scripted REST APIs). Experience with REST/SOAP web services and the ability to interpret XML/JSON payloads. Familiarity with the ITIL framework (Incident, Problem, and Change Management). Professional Attributes Exceptional analytical and problem-solving skills with a meticulous attention to detail, specifically in tracing data flow across multiple systems. Excellent communication (written and verbal) and collaboration skills, with the ability to articulate complex technical integration issues to non-technical stakeholders. Strong sense of urgency and ownership, capable of prioritizing and managing multiple critical incidents simultaneously. Preferred Qualifications ServiceNow Certified System Administrator (CSA). Certification in a major integration platform (e.g., Boomi Associate/Professional Certification). Experience with Microsoft Dynamics 365 or Salesforce Administrator certification. Knowledge of IT Operations Management (ITOM) for monitoring integration health.

3 Month contract + possible extensions Onsite - Sabine Pass, TX $20-25/hr **Positions will be working overnight and weekend hours - rotating schedule - at least through March. -Provides first level IT support for all end-users via telephone, email or chat -Troubleshoots and resolves hardware, software and voice/data communication systems issues -Escalates calls when appropriate -Writes concise, informative service tickets -Follows up on all tickets in a timely manner and pursues issues through to resolution Requirements: -3 to 5 years of relevant experience -Requires experience using ticketing systems and writing technical support reports and documentation -Must possess broad knowledge and proficiency with popular operating systems, Azure, InTune, O365, application software, desktop and laptop computers, printers and networks

IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day) Schedule: 4 days onsite, 1 remote Employment Type: Direct Hire - Client disclosed during screening Compensation: $70,000 annually + full benefits About the Role We're looking for an IT Support Specialist who enjoys hands-on problem solving and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient. What You'll Do Take full ownership of support issues from identification through resolution Deliver excellent customer service with clear and confident communication Install and configure computer hardware, software, systems, networks, printers, and related equipment Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems Perform routine maintenance and support scheduled upgrade cycles Set up accounts, access permissions, and user configurations Troubleshoot hardware, software, and basic networking problems Repair equipment and replace components as needed Maintain accurate inventory records for IT assets, equipment, and supplies Coordinate with internal teams on escalations and complex issues Ensure proper documentation and closure of all support activities Assist with any additional IT-related tasks as assigned Minimal after-hours work may occasionally be required What You Bring Strong troubleshooting and diagnostic skills Experience supporting users in fast-paced, hands-on environments Ability to communicate directly and professionally with diverse teams, including field crews and site personnel Comfort working around active job sites and adapting to shifting priorities Proven ability to work independently and take initiative Familiarity with hardware repair, imaging, account setup, and common support tools Ability to lift up to 50 lbs when working with equipment Why This Role Stands Out Direct influence and ownership-your work directly keeps the operation running No massive call center queue or micromanagement A tight-knit environment where practical problem solving is valued A stable schedule with a balanced onsite/remote setup Competitive pay for the level of autonomy and impact How to Apply If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you. Apply to this posting with your resume.

Help Desk Technician paying $60,000 annually. Responsibilities: Provide daily help desk and desktop support for warehouse and office employees. Build, configure, and deploy approximately 20 laptops per month, with training/support from the Senior Help Desk Technician. Support and maintain a broad range of hardware, including: Dell PCs/workstations, monitors, and full workstation setups Zebra printers, label printers, and weight scales Copiers and general office equipment Warehouse shipping station equipment (small-factor Dell machines, scan guns, scales, label and invoice printers) Provide support for the Koerber Warehouse Management System (formerly Infosis). Manage Office 365 user administration and Dialpad phone number setup. Perform basic Active Directory tasks, including user creation, disabling accounts, and GPO group modifications. Install and support software such as CrowdStrike and N-able for remote access and device management. Manage account terminations and access disablement for departing employees. Use UPS/Canvas Ship systems for warehouse and user support needs. Provide light networking support, including simple router fixes, access point installation, and switch/camera troubleshooting. Support approximately 25 total workstations across administrative and warehouse environments. Team & Collaboration: Reports to the Director of IT Infrastructure (based in Kansas City, MO). Collaborates closely with a Senior Help Desk Technician (Maryland) and Systems Engineer. Functions as the primary IT resource in Texas, working within a small but highly collaborative multi-location IT team. Requirements: 2-3 years of IT support or help desk experience. Strong knowledge of PC hardware, Windows environments, and common troubleshooting workflows. Ability to learn proprietary systems quickly; warehouse systems experience is a plus. Comfortable working independently as the only on-site IT support presence. Ability to travel occasionally to other warehouse locations if needed. AimHire is an Equal Opportunity/Affirmative Action Employer.

IT Support Analyst - (Part-Time) Fort Worth, TX Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry. We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services. Our Core Values: TRAITS Trust, Respect, Accountability, Integrity, Teamwork, and Safety. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop and printer issues. Outlook issues. Mobile device issues - tablets/smartphones/other technology. Information Technology (IT) Helpdesk - Lansweeper. Voice over Internet Protocol (VOIP). Badging to enter and exit building. Comcast and Century Link requests and issues. Document policies and procedures. Keep our IT information current - exchange, active directory, and similar. Onboarding and exit processes - setting up and wiping computers. Manage and support Smartphone Apps. Microsoft licensing. Special IT projects assigned by Controller. Roles and Responsibilities: Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system. Troubleshoot and resolve hardware and software issues on laptops and mobile devices. Perform password resets and account management across multiple systems. Assist with device setup, configuration, and deployment. Support Microsoft 365 applications and basic administration tasks. Document issues and resolutions in the ticketing system. Collaborate with IT lead on projects and infrastructure improvements. Requirements Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required). Reliable transportation and a valid driver's license with a good driving record. Ability to work under 30 hours per week. At least 1 year of IT experience or currently enrolled in an IT-related degree program. Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting. Strong communication and problem-solving skills. Preferred Qualifications Familiarity with Microsoft 365, Intune, and other Azure products and services. Experience with ticketing systems. Exposure to networking concepts and device setup. Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

IT Helpdesk Onsite Downtown Dallas Multi-year contract on a W2 with full medical, dental, and vision benefits. No Sponsorship at this time. Responsibilities: Provide technical assistance with computer software Resolve issues for clients via phone or electronically Recommend hardware and/or software improvements Track customer issues and resolutions Handle tickets in a timely manner Experience with Service Now and AD Work independently or with managers or other techs Have strong CS experience dealing with end-users Provide regular feedback consistent with the needs of the team and the environment for ongoing improvements Be able to work overtime when requested or necessary, rotating shifts (including the night shift) Be able to multitask and prioritize many different projects, supporting multiple sites Qualifications: Previous experience in IT, customer service, or other related fields Bachelor's Degree 6+ Months of IT software support experience Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Teachable Able to hit the ground running Able to pass a background check/drug test prior to starting

Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?

University Health is one of the largest employers in San Antonio. We are a nationally recognized teaching hospital and consistently recognized as a leader in advanced treatment options, new technologies and clinical research. Our mission is to improve the good health of the community through high quality compassionate patient care, innovation, education and discovery. We are currently looking for a Team Leader, Surgical Technician - Cardiothoracic to join our team. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care. What you will do: Assists in caring for the safety and welfare of the patient in the operating room and for the efficient and prompt performance of assignments. Demonstrates superior knowledge and expert practice in the first scrub role in the most advanced and complex procedures. Relied on heavily by physicians for most complicated cases. Performs the mentor role for new and experienced operating room staff What we require: High school diploma or equivalent experience required. Completion of an accredited Surgical Technologist Program and a certification as a surgical technologist; OR employed as a surgical technologist for one (1) year in a healthcare facility before September 1, 2009; OR, completion of an appropriate training program for surgical technology in the Armed Services of the United States or in the United States Public Health Service. Five years experience in the Operating Room as a Surgical Technician is required. Why you should apply: Advancement opportunities Generous benefits packages and pet insurance Flexible hours and paid time off We are ranked as one of the best hospitals in South Texas