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IT Help Desk Tier 1
DEX Imaging 3.7
Technical internship job in Tampa, FL
Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the
best
tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us.
We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career.
What You'll Be Doing
Be the go-to person for IT help via phone, email, and ticketing system
Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools
Support audio and video setups in conference rooms (yes, you'll save meetings)
Keep tickets moving and resolved within 24-48 hours
Help users connect to networks, VPNs, and wired connections
Install, update, and maintain software and devices
Follow best practices for security, processes, and documentation
Jump in on other projects as needed, we're a team
What We're Looking For
Clear and friendly communication skills-you can explain tech without the jargon
Adaptable mindset and willingness to learn new tools and systems
Ability to juggle multiple tasks and stay organized
Strong problem-solving and decision-making skills
Comfortable working independently and as part of a team
Basic technical troubleshooting skills and curiosity to learn more
Bonus Points If You Have
A high school diploma or GED (required)
Technical education or 2+ years of IT helpdesk experience
CompTIA A+ certification
Experience with:
Windows, mac OS, Google Workspace, and Microsoft 365
Mac and PC hardware, printers, scanners, and mobile devices
Endpoint security or desktop protection tools
Perks & Benefits
Paid time off starts accruing after 90 days
Health benefits & 401(k) eligibility after 60 days
Medical, Dental, Vision, and Life Insurance
Paid holidays
A supportive team environment with room to learn and grow
If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
$30k-42k yearly est. Auto-Apply 14d ago
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IT Support Analyst
Accuform 3.6
Technical internship job in Brooksville, FL
About Justrite Safety Group
At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.
As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion.
The Contribution You'll bring to this Role:
The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites.
In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals.
About the Team:
Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals.
What You'll Do at Justrite:
Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team.
Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule
Respond to customers via deskside, phone, email or MS Teams chat
Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings
Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations
Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications
Ability to work well in a team as well as individually
Ability to lift up to 50 pounds
Occasional after-hours support will be needed
Your Skills and Expertise:
To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:
BS in Computer Science, MIS, or related field strongly preferred
BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred
Certification in CompTIA A+, Network+ or MCP a strong plus
4 to 5 years of hand-on experience in fast-paced environment
Experience supporting on-site and remote users in a Windows based environment for over 1,000 users
Demonstrated experience in the following networking concepts:
Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL)
Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration
Working knowledge using remote tools to support users on Remote Desktop Services or VMWare
Additional qualifications that could help you succeed even further in this role include:
Ability to image computers on site as well as keep all on-site hardware inventory
ERP system knowledge a plus
Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange
Competent in handling software licensing process
Ability to work efficiently under a fast-paced work environment while managing multiple priorities
Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users
Strong logical & analytical skills
Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software)
Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request)
Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures.
Ability to learn new technical and business concepts very quickly
Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented)
Compensation:
The position offers a competitive base salary ranging from $65,000-$75,000.
Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.
Benefits:
Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs.
Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.
Why Choose Justrite Safety Group?
As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.
Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!
$65k-75k yearly 60d+ ago
Associate Technical Support Analyst
Reliaquest 3.5
Technical internship job in Tampa, FL
Why it's worth it:
Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity.
The everyday hustle:
Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform.
Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product.
Efficient troubleshooting and successful resolution of technical support issues.
Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions.
Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies.
Communicate with clients to gather evidence necessary for successful digital content and domain takedowns.
Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency.
Develop and maintain an up to date, deep working knowledge of our product and service.
Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal.
Do you have what it takes?
1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role.
Experience working with Enterprise clients across multiple time-zones.
Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply.
Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely.
Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns.
Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements.
Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work.
Detail oriented with excellent problem solving and analytical skills.
Must demonstrate a positive attitude to work, great energy, and effort.
Must be adaptable, focussed, accountable and helpful.
Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential.
What makes you uncommon?
Specific experience using Service Now or equivalent software to manage communication with clients.
Specific experience using JIRA to manage technical escalations to internal teams.
Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.
$52k-78k yearly est. Auto-Apply 54d ago
Video & Technology Associate (2026)
Philadelphia Phillies Baseball Operations Department
Technical internship job in Clearwater, FL
Title: Video & Technology Associate Department: Baseball Development Reports to: Coordinator, Minor League Video & Technology Status: Full-Time, Seasonal
Reading, PA
Jersey Shore, NJ
Clearwater, FL
Please Note - Housing will be provided by The Phillies for this role for all locations
Position Overview:
Oversee the daily video, technology, and advance scouting operations at assigned minor league affiliate. Duties will include but not be limited to filming and logging home and road games, as well as assisting in daily instructional film/data review sessions with coaches, players, and staff. In addition, the VTA will be responsible for maintaining all baseball technology equipment, including setup, logging, and uploading all data each day.
Responsibilities:
Open and oversee operations of affiliate video room daily
Film and accurately log all home and road games using BATS video system
Film and capture data for bullpens, batting practices, and workouts based on requests by Phillies coaches and staff
Efficiently set up and run various baseball technology, including but not limited to bat sensors, motion capture tools, and ball flight tracking technology
Operate, troubleshoot, and support IP and high-speed video cameras, computer networks, and network hard drives
Assist with daily data and video review sessions with Phillies coaches and players
Provide regular status reports to Minor League Video & Technology Coordinators and other Player Development staff in Philadelphia and Clearwater
Assist with various Baseball Development, Player Development and Amateur Scouting initiatives as needed
Required Qualifications:
Bachelor's Degree or currently enrolled college student
Must be able to interact professionally with players, coaches, front office personnel and medical/training staff, and be a good team player
Must be detail oriented, organized and a strong communicator
Must be active, quick-thinking, and a good technology troubleshooter
Must have the ability to work with and protect highly confidential information
Must be able to work flexible hours, including nights, weekends and holidays
Previous experience working with BATS video system and/or sports technology is preferred
Previous experience working in professional or college baseball is preferred
On-field skills such as throwing BP is a plus
Physical Demands and Working Conditions:
Must be able to work in hot conditions for long periods of time
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$63k-102k yearly est. Auto-Apply 58d ago
Helpdesk Technician - Tampa, FL ONLY
Fusiontek
Technical internship job in Tampa, FL
FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007.
We're also rapidly growing and are looking for top-tier candidates who share our four core values:
We are team players, collectively working towards a common goal.
We work each day with a growth mindset focused on the success of our coworkers, clients, and the company.
We do the right thing with an honest and transparent approach that always puts our clients first.
We take ownership of our work, always seeing it through to completion.
If this opportunity excites you, we invite you to continue reading! We are looking for a Remote Help Desk Technician who is a results-oriented professional dedicated to client satisfaction and skilled in resolving technical issues.
As a Remote Help Desk Technician, you will leverage your expertise in desktop operating systems and commitment to providing outstanding service to support our clients. Your daily responsibilities will include troubleshooting Windows 10 / 11 and MacOS, working with Office 365, and managing user accounts in Active Directory. Excellent communication skills are crucial, as you will often be translating technical concepts to non-technical users.
If you're motivated to help end users resolve their technology challenges while expanding your own knowledge in the process, this position is for you.
Here's what you'll be doing:
You'll provide remote desktop and laptop support, addressing break/fix issues, application installations, and configuration of user settings. You'll also be involved in the security side of things, where you'll be tasked with investigating and remediating malware alerts and helping users enroll in MFA.
You'll diligently document, track, and escalate tickets through our ticketing system and keep our documentation platform current.
You'll collaborate with a talented team to deliver exceptional service to our clients, all from the comfort of your remote workspace.
This position is classified as hybrid, as you will mainly work from home. However, there will be periodic visits to client sites and attendance in the office when it's necessary to collect shipments or equipment.
The working hours for this position will be from 8:30 AM to 5 PM EST.
Requirements
Minimum of 2 years of professional IT support experience
Must reside in the Tampa, FL area for onsite client support
Preferred experience in an MSP/MSSP environment
Working knowledge of Windows 10, Windows 11, and mac OS
Proficiency with Microsoft 365 applications
Familiarity with Office 365 cloud services (preferred)
Knowledge of Azure and/or AWS (a plus)
Strong time‑management skills and the ability to prioritize effectively
Excellent verbal and written communication skills
A+ and/or Network+ certifications (preferred)
Experience using a ticketing system; Autotask experience is a significant advantage
Ability to lift and carry up to 50 pounds
Reliable internet connection and a quiet workspace for remote support
Valid driver's license for onsite visits and equipment pickup
Benefits
At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer:
💰 Competitive salary: $25 - $30/hour
🎯 Quarterly bonus eligibility to reward performance
🏥 Comprehensive coverage: 90% of medical, dental, and vision insurance expenses paid
📈 401(k) plan with 4% company matching and immediate vesting
🎉 Generous time off: 8 paid holidays + 17 PTO days in your first year
📚 Educational reimbursement for certification tests and access to company-supplied training resources
📱 Monthly cell phone stipend to support your connectivity needs
🤝 Team culture: Fun events and opportunities to connect with colleagues
$25-30 hourly Auto-Apply 21d ago
IT Support Services II-Help Desk
Courser
Technical internship job in Tampa, FL
Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
IT Support Services II-Help Desk
We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives.
Key Responsibilities:
Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution.
System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices.
User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.
Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
User Account Management: Manage user accounts, permissions, and access rights within various systems and applications.
Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
Key Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
3-5 years of experience in IT support or system administration, preferably in a corporate environment.
Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications.
Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk).
Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
Strong communication skills, with the ability to explain technical concepts to non-technical users.
Preferred Experience:
Experience with ConnectWise
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).
Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
Knowledge of IT security practices and data protection regulations.
What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Flexible PTO
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
$34k-57k yearly est. Auto-Apply 5d ago
Help Desk Support Tier II
Lucayan Technology Solutions LLC
Technical internship job in Tampa, FL
Job Description
Employment Type: Full-Time, On-Site
Clearance Requirement: Active DoD Secret Clearance
Lucayan Technology Solutions is seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB. This role serves as an escalation point for complex issues, supporting system integrity, compliance, and advanced troubleshooting to ensure the availability of mission-critical medical IT systems.
Key Responsibilities
Respond to and resolve escalated technical issues involving hardware, software, and networks.
Provide Tier 2 support for desktops, servers, and enterprise applications.
Manage and troubleshoot user accounts, Active Directory, and group policies.
Support patch management, updates, and system security configurations.
Track and resolve incidents using ServiceNow and AFNET Remedy ticketing systems.
Assist with configuration and troubleshooting of networking equipment in coordination with admins.
Perform system monitoring, diagnostics, and root cause analysis for recurring issues.
Mentor and support Help Desk I staff by providing technical guidance.
Ensure compliance with DoD cybersecurity directives and reporting requirements.
Required Qualifications
Associate's degree in IT, Computer Science, or related field (or equivalent experience).
2+ years of experience in IT support, including Tier 2 troubleshooting.
Strong knowledge of Windows operating systems, Active Directory, and enterprise applications.
Familiarity with networking fundamentals, patch management, and security tools.
U.S. Citizenship required.
Required Security Clearances & Training
Active DoD Secret Clearance.
DoD 8570 IAT Level II Certification (CompTIA Security+ CE, CCNA Security, or equivalent).
Must complete DoD IA/Cyber Awareness, AT Level I, and ITIL-based training per PWS requirements.
Preferred Qualifications
CompTIA Network+ or higher networking certification.
Microsoft MCSA/MCSE certification.
Experience supporting IT in a DoD healthcare environment.
Work Environment
On-site daily at MacDill AFB, Tampa, FL.
Standard schedule: Monday-Friday, 7:30 AM-4:30 PM (with 1-hour lunch).
Must comply with AFOSH safety and Air Force installation access requirements.
Why Lucayan?
At Lucayan Technology Solutions, you'll join a mission-driven team supporting U.S. defense operations. We value our people as our greatest asset and offer opportunities to grow your career while making a direct impact on national security.
Apply Now to advance your IT career and deliver mission-critical support at MacDill AFB.
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$34k-57k yearly est. 28d ago
Help Desk Technician
Cavalier Technology Group
Technical internship job in Tampa, FL
The number one goal of everyone in our team is to make our Clients exceptionally happy. The Helpdesk Technician plays an important role in making sure that happens.
The Helpdesk Technician handles the first level support requests that come in from our Clients. They are the first to touch a helpdesk ticket and make sure that the issued is handled quickly and the Client is informed of what to expect every step of the way.
When help is needed the Helpdesk Technician can get help from or escalate issues to other members in Service Delivery Team.
RESPONSIBILITIES & TASKS
Customer service
Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with basic remote troubleshooting
Use of our Ticketing System
Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets arenât âstaleâ throughout the process
USE of our Monitoring and Management Tools
Review RMM dashboard and apply remediation actions as indicated by our Processes
Review regularly scheduled\/automated actions as indicated by our Processes
PROJECT WORK
From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the Help Desk Technician may be required to help with project delivery.
Communication, Reporting & Risk
Escalate tickets that require Senior Helpdesk Engineer support
Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
Submit Timesheets & Expense reports as indicated on their SOPs
Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients
â
Team Work
Follow the schedule provided by the Service Delivery Manager or Service Coordinator \/ Dispatcher
Follow Standard Operating Procedures (SOPs) for daily \/ weekly recurring tasks
Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
Identify opportunities for improvement and make constructive suggestions for change
Contribute to the process of innovative change effectively
Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO
Requirements
SKILLS AND ATTRIBUTES
DESIRED
A love of (and ability to) Solve Problems & Challenges
Great Communications skills, founded in being a good listener
An understanding of support tools, techniques and how technology is used to provide services
Strong understanding of operating systems, business applications, printing systems and network systems
Must be able to type quickly and accurately while talking on the phone
A deep desire to deliver an amazing Client Experience
Knowledge of IT Applications, Software & Hardware
The ability to speak both Geek and human
Great Communications skills, founded in being a good listener
IT literate â Advanced user level
A deep desire to deliver an amazing Client Experience
Drivers license
The ability to speak both Geek and Human
The ability to keep up with & adapt to the fast\-paced IT world
NICE TO HAVE
Experience using a Ticketing system \/ RMM Tool and PSA software
Experience providing support via remote tools
Experience handling Technical Service Tickets
Experience and knowledge of working with the Microsoft 365 Platform
Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.
Client Experience Certifications such as Helpdesk Habits etc.
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) \/ IT Support Business.
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$34k-57k yearly est. 60d+ ago
Regional Support Technician
Centerwell Home Health
Technical internship job in Tampa, FL
Become a part of our caring community and help us put health first The Regional Support Pharmacy Technician is an in person, patient facing position that will support the region in with coverage during Staff PTO. This is a Per Diem position. The Pharmacy Technician obtains new prescriptions and prescription refill information. Performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. This role is in person, in a pharmacy, embedded in a primary care clinic. The Pharmacy Technician will be required to be on their feet, handle multiple tasks as needed to fulfill a medication and answer patients' questions, in person and over the phone
The Regional Support Pharmacy Technician, supervised by a Pharmacist, performs the following duties.
* Retrieves, counts, and measures drugs
* Assists Pharmacists in price-checking and restocking drugs
* Accesses, inputs, and retrieves prescription information from computer
* Refers physicians' calls and any medical questions to Pharmacist
* May operate a cash register
* Follow standard policies and practices
* Will work as needed at the following locations: Plant City, FL - Additional Hours may be available if able to cover locations in Tampa, Largo, and/or Winter Haven
Use your skills to make an impact
Schedule: Per Diem as needed, can work typical operation hours 8:30am-5pm EST (can work up to 40 hours per week depending on business need)
Required Training Schedule: 2 weeks of training M-F 8:30am-5pm EST.
Required Qualifications
* 2+ years of Pharmacy Technician experience
* Must have an active Pharmacy Technician license in in the state of Florida
* Must have National Certification (PTCB), or the ability to obtain within the first 6 months of hire
* This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
* Ability to travel to cover locations in the Plant City
* Stand for extended periods
* Frequently required to walk
* Frequently reach with hands and arms
* Frequently bend
* Frequently lift and/or move up to 25 lbs.
* Strong written and oral communication skills
Preferred Qualifications
* Bilingual (Spanish/English)
* High School Diploma or equivalent
* Ability to Travel to cover shifts in Tampa, Largo, and/or Winter Haven
Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ********************with instructions to add the information into the application at Humana's secure website.
Please note: Some areas of our business, such as the Primary Care Organization including CenterWell, Conviva, Kindred at Home, onehome, SeniorBridge, Neighborhood Centers, Pharmacy Distribution Centers and others, may be required to adhere to federal, state or local or additional workplace guidelines.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$37,200 - $51,200 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
About Us
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$37.2k-51.2k yearly Easy Apply 60d+ ago
Wellness Support Technician (WST)
The Wave International 4.0
Technical internship job in Clearwater, FL
💫 JOIN OUR WELLNESS TEAM - 24/7 SHIFTS AVAILABLE 💫
The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all.
✨ YOUR ROLE ✨
As a Wellness Support Technician (WST), at either our Edgewater or Clearwater, FL locations, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll monitor medications, document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment.
🔑 YOU'LL MAKE AN IMPACT BY:
Following all policies and procedures related to client interaction, confidentiality, and supervision
Ensuring client safety through appropriate supervision and location checks
Transporting clients to and from outings while representing The Wave in the community
Ensuring clients adhere to and attend their daily scheduled activities
Documenting interactions and progress with clients as required by treatment plans
Orienting new clients to the facility and completing necessary paperwork
Conducting searches to maintain a drug-free and safe environment
De-escalating agitated clients and providing supportive redirection
Participating in staff meetings and attending all required training
Adapting productively to changing circumstances and needs
💎 IDEAL CANDIDATE 💎
You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude.
✨ YOU'LL THRIVE HERE IF YOU HAVE:
College Degree from an Accredited institution in BA and Psychology (Preferred)
1-3 years of experience in healthcare settings working with client safety and well-being
Driver's License (Required)
CPR Certification (Required)
Strong proficiency with computers and technology
Excellent communication skills, both verbal and written
Ability to establish and maintain effective working relationships
Adaptability to rapidly changing environments
Skill in consulting with clients and interacting respectfully with family members
Ability to remain calm in stressful situations
📋 WORK DETAILS:
Job Type: Full-Time, Part-Time available
Pay: Up to $16.00 per hour
Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required
Setting: JCAHO accredited rehabilitation center
Location: Edgewater or Clearwater, FL 33765 locations (in-person)
Benefits: Flexible schedule and company benefits package for full-time employees
Drug screening and background check required
Physical demands include mobility throughout facility and ability to respond to emergencies
🌊 READY TO MAKE WAVES? 🌊
Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.
$16 hourly 60d+ ago
Help Desk Technician
Gulf Coast JFCS
Technical internship job in Clearwater, FL
Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?
WHAT YOU WILL DO:
The Help Desk Technician is a non-exempt position responsible for providing technical support and assistance to agency staff, contractors, interns, and volunteers. This is the initial support level responsible for basic customer issues.
Provide agency personnel with software applications support, hardware support, and phone voicemail support. This includes troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software setup, and assistance with navigating around application menus
Assist in the installation and maintenance of all computer hardware, software, and help-desk support of basic personal computer software
Assist in providing training and support for phone systems
Installation and troubleshooting of hardware and peripheral components such as monitors, keyboards, printers, disk drives, etc., and repair computer and phone equipment and mobile phones
Assist with maintaining an adequate stock of computer supplies necessary to ensure efficient and ongoing operation of computer equipment
Assist in maintaining an agency-wide inventory of all computer hardware, software, and peripheral equipment, and assist with or complete the recycling of old equipment
Maintain an accurate accounting of all users to include logins, primary system used, and other identifying information
Prepare word processing documents, spreadsheets, and databases for technical support and training purposes
Perform all other duties as assigned
WHAT WE OFFER:
$17.50 per hour
15 PTO Days per year
13 Paid Holidays
403b Savings Plan, with 25% match
Medical, Dental, Vision insurance
Healthcare Concierge
Financial Wellness Program
Dependent Care Flexible Spending Account
Supplemental Accident, Hospital Liability & Critical Illness Insurance
Paid Life/AD&D insurance
Pet, Legal and Identity Theft insurance
Continuous training and professional development opportunities
An opportunity to make the world a better place!
WHAT YOU NEED:
Associate degree in computer technology, equivalent technical school certification, CompTIA A+ or Network Certification, or substantial work experience
One (1) year of experience maintaining computer systems using Microsoft Windows operating systems preferred.
Working knowledge of all Microsoft Office products
Technical documentation skills are a plus
Must possess good time management, organizational, and communication skills.
Ability to work under busy and time-pressure situations
Ability to coordinate multiple priorities efficiently
Ability to lift and/or carry office supplies, reports, files, etc., up to 50 lbs
Ability to perform functions in a sedentary position for long periods of time
Ability to travel within the assigned work area/region of the State of Florida. Must have a valid driver's license with auto insurance coverage.
WHO WE ARE:
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.
Gulf Coast JFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor s and Master s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.
Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers compensation status, or any other characteristic protected by federal, state, or local law.
Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration
Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.
$17.5 hourly 13d ago
Technical Support Specialist, X-ray Level 1
Del Medical
Technical internship job in Bloomingdale, FL
Del Medical is a global leader in medical imaging technology, specializing in advanced X-ray systems that elevate diagnostic precision and healthcare efficiency. With a legacy of innovation and a commitment to excellence, we deliver cutting-edge imaging solutions to healthcare providers worldwide.
Position Summary
We are seeking a highly skilled and technically proficient X-ray Support Specialist to join our dynamic support team. This role is ideal for candidates with a strong background in X-ray systems and electrical diagnostics, including the ability to read and interpret electrical schematics, troubleshoot PCB boards, and understand CAD/room layout drawings. The successful candidate will provide expert-level support to ensure optimal system performance and customer satisfaction.
Key Responsibilities
Provide advanced technical support for Del Medical's X-ray systems, including hardware, software, and integrated components.
Diagnose and resolve complex electrical and mechanical issues, including PCB board-level troubleshooting and component-level analysis.
Interpret and utilize electrical schematics and CAD/room drawings to assist in system diagnostics and installation support.
Deliver remote and on-site support to customers, guiding them through technical procedures and resolution steps.
Document all technical interactions, diagnostics, and resolutions in the support ticketing system with precision and clarity.
Collaborate with engineering and product development teams to escalate and resolve high-level technical challenges.
Assist in the creation and delivery of technical training materials and sessions for customers and internal teams.
Continuously improve support processes by providing feedback and insights based on field experience and customer interactions.
Qualifications
Associate degree, or technical certifications in electronics, biomedical engineering, or related fields strongly preferred.
Minimum 2 years of hands-on experience with X-ray systems or medical imaging equipment.
Proficiency in reading and interpreting electrical schematics and CAD drawings.
Demonstrated experience in PCB board troubleshooting and electrical diagnostics.
Strong understanding of radiographic and fluoroscopic imaging technologies.
Excellent verbal and written communication skills with a customer-focused mindset.
Familiarity with remote diagnostic tools and support platforms.
Ability to work independently and collaboratively in a fast-paced technical environment
Benefits
Medical
Dental
Vision
Paid Time Off
STD/LTD
Life and AD&D Insurance
Employee Assistance Program
401K Retirement Plan
Del Medical is an equal opportunity employer.
$35k-44k yearly est. 3d ago
Support Technician
Daveandbusters
Technical internship job in Tampa, FL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $17 per hour
Salary Range:
12
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-17 hourly Auto-Apply 60d+ ago
IAE Software Engineering Intern - Spring 2026 (Student Assistant Role)
Description This
Technical internship job in Tampa, FL
The IAE is seeking a Software Engineering Intern with emphasis in Artificial Intelligence and Machine Learning (AI/ML) to support ongoing research and development projects at the institute. The intern will work directly with engineering staff on projects involving the design, development, testing, and validation of intelligent software systems. This role provides hands-on experience in applying software engineering practices to AI/ML-enabled applications, including data handling, model experimentation, and integration of machine learning components into larger system concepts.
POSITION QUALIFICATIONS
Candidates for this internship should be full-time students (at least sophomore, junior,) pursuing a degree in Computer Science, Software Engineering, Computer Engineering, or Robotics, Engineering program of study. Candidates should have classroom or team project experience in software development, with interest or exposure to AI/ML concepts.
Desired qualifications include:
Due to the nature of working with DoD/CUI information, U.S. Citizenship is required for candidates.
• This role is open to active USF Students only.
• Experience developing applications in one or more higher-level programming
languages (e.g., Python, Java, C/C++) with a solid background in data structures and algorithms.
• Basic understanding of machine learning principles (e.g., supervised vs.
unsupervised learning, model training/testing, evaluation metrics).
• Familiarity with at least one ML framework (e.g., PyTorch, TensorFlow, Scikit-learn, HuggingFace).
• A basic understanding of software design concepts and (preferably) experience with UML.
• Experience with Linux and shell scripting.
• Familiarity with software version control tools (e.g., Git, Bitbucket, CodeCommit).
• Awareness of the software development lifecycle and agile development concepts.
• Excellent communication skills: able to work in a diverse team; able to write and review technical documentation; able to present concepts and designs clearly.
• Initiative: able to self-organize, self-motivate, and work proactively and productively with minimal supervision.
RESPONSIBILITIES
The Software Engineering Intern (AI/ML emphasis) will collaborate with engineers and peer interns to support research, experimentation, and software development. Specific responsibilities include:
• Participate in concept definition, maturation, and use case refinement for AI/ML- enabled systems.
• Assist in identifying and evaluating machine learning algorithms, frameworks, and tools for project use cases.
• Support data exploration, preprocessing, and analysis for training/testing ML
models.
• Develop prototype applications in Python or other high-level languages to integrate ML models into system workflows.
• Conduct experiments with ML algorithms to demonstrate feasibility and
performance.
• Contribute to development of system/software architectures incorporating ML
components.
• Establish and maintain project documentation, including requirements, analyses, experimental results, and designs.
• Present findings and progress to project leads and team members.
$32k-56k yearly est. Auto-Apply 32d ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Technical internship job in Tampa, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout FloridaInternship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 60d+ ago
It Auditor / Security Assessor / Intern
360 Advanced Cybersecurity, LLC
Technical internship job in Saint Petersburg, FL
Job Description
GENERAL DESCRIPTION
This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg.
The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to information technology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services.
Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree.
REQUIRED QUALIFICATIONS
The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience.
Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred
Professional, with good oral and written communication skills; strong computer skills
Effective communication, leadership, and time management skills
Demonstrated consistency in values, principles, and work ethic
Interest and familiarity with technology, business operations, and strategy
Excellent organizational skills, with ability to pull projects over the finish line
Ability to lift and move up to 15 pounds
Ability to sit for prolonged periods of time.
Ability to stand, walk, bend, or reach as necessary for job tasks.
Ability to use hands/fingers for typing, writing, or handling materials.
COMPANY DESCRIPTION
360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.
$28k-43k yearly est. 5d ago
Help Desk Support
It Resources
Technical internship job in Dade City, FL
This is an ENTRY LEVEL $18/Hr role on site EVERY DAY in Dade City, FL for a 1pm-10pm shift.
Education: Some technical certificates CompTIA A+ or AA computer science degree
Experience:
Some level of IT Certifications and/or degree or pursuing a computer science degree
Held steady job in the past either former military or service industry or security
A passion to break into the computer science to gain entry level work experience
Responsibilities:
Device Management: Install, configure, and maintain computers, tablets, smartphones, scanners, copiers, and printers. Remove outdated or non-functional devices as directed by the agency. Document all maintenance, installation, and removal activities in the designated agency tracking system.
Service Desk and Technical Support: Provide technical support to agency personnel via the service desk telephone line and/or remote assistance tools. Answer and resolve incoming service desk tickets in a timely manner. Escalate unresolved or complex issues to higher-level support or management as needed.
Vendor and Warranty Management: Contact and follow up with outside vendors to coordinate repairs for agency equipment covered under warranty.
Inventory and Records Management: Maintain up-to-date and accurate records of all IT inventory, including serial numbers, user assignments, and location. Document all repair and maintenance work performed on agency equipment.
Preventive Maintenance: Conduct preventive maintenance inspections on agency technology equipment to identify and resolve potential issues before they cause service interruptions.
Monitoring: Monitor network and server activity by observing agency monitoring systems.
$18 hourly 6d ago
Information Technology Intern
IMG Academy 4.4
Technical internship job in Bradenton, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
Position Summary:
The Information Technology Intern will have the opportunity to receive a broad exposure across the organization by rotating weekly through the IT Helpdesk, Administrative, and Engineering teams.
Position Responsibilities:
Support helpdesk operates for a physical location of our size, how there are different pockets of support from a school to hotel to business offices to sports facilities.
Work with physical safety systems and POS platforms.
Work with unique sports technology installations - we use a lot of the same systems pro sport teams use but for multiple different kinds of sports all in one spot.
Networking for a large campus and how we design and maintain.
Gain knowledge of a small footprint of physical infrastructure and how we pair on-prem with cloud/SaaS.
Knowledge, Skills and Abilities:
Studying anything in Business, MIS, Information Systems, or any science/ engineering
This will be an on-campus role in Bradenton, Florida.
Interest in sports and technology is a plus.
Background Requirements:
Requires a background check upon offer
Requires a drug test upon offer
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
******************
******************/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-43k yearly est. 50d ago
National DCA - Patrol Support Technician
DEX Imaging 3.7
Technical internship job in Tampa, FL
Description The National DCA / Patrol Support Customer Service Rep is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the service department. This includes identifying potential avenues of increased revenue by working with all teams, managers, customers, etc to provide timely feedback to the customers regarding service failures and to ensure that customer concerns are handled effectively. Primary Duties and Responsibilities:
Assisting with installs and ensuring the completion of tasks
Maintaining accounts post installation
Obtaining Meters from customer devices remotely, via email and phones calls
Data Entry, Creating excel spreadsheets, and Remote Onboarding
Overseeing the many DCA's on many accounts while maintaining device health report.
Organizing and documenting reports and paperwork.
Sending Emails, Labels, Patrol Boxes, and software links to New and or existing customers.
Adding Machines to Contract from your Desk / Remotely.
Ensuring customer's satisfaction while keeping a positive relationship.
Contribute, or otherwise assist
Assisting other divisions within DEX Imaging.
Office position.
Review customer to proactively look at non-reporting printers and or stage devices.
Monday through Friday 8:00 am- 5:00 pm.
Requirements:
High School Diploma; Bachelor's Degree (BSc/BA); or 2+ years of experience in an administrative capacity and/or training; or equivalent combination of education and experience.
Experience in order processing and shipping preferred
Excellent verbal and written skills.
Well organized and detail oriented.
Able to demonstrate the ability to undertake the above responsibilities
Resilient to coping with high demands, multitasking, prioritizing duties, work under pressure.
Able to demonstrate initiative and a proactive approach to daily tasks
Self-motivated and able to take responsibility
Punctual and Reliable
To build positive relationships and all levels both internally and externally.
Able to work independently as well as part of an effective team
Work on tight deadlines
Able to manage sensitive and confidential information
Key Competencies:
Exceptional customer service abilities
Effective verbal and written skills.
Strong initiative, with the ability to stay focused on detail and accuracy
The aptitude to learn and understand the copier services industry
Well-organized and detail oriented.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
.
$33k-42k yearly est. Auto-Apply 60d+ ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Technical internship job in Lakeland, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout FloridaInternship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
How much does a technical internship earn in Northdale, FL?
The average technical internship in Northdale, FL earns between $24,000 and $52,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.
Average technical internship salary in Northdale, FL
$35,000
What are the biggest employers of Technical Interns in Northdale, FL?
The biggest employers of Technical Interns in Northdale, FL are: