Telephone switchboard operator vs bilingual operator

The differences between telephone switchboard operators and bilingual operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone switchboard operator and a bilingual operator. Additionally, a bilingual operator has an average salary of $33,197, which is higher than the $30,681 average annual salary of a telephone switchboard operator.

The top three skills for a telephone switchboard operator include telephone switchboard, on-call schedules and customer service. The most important skills for a bilingual operator are customer service, inbound calls, and scheduling appointments.

Telephone switchboard operator vs bilingual operator overview

	Telephone Switchboard Operator	Bilingual Operator
Yearly salary	$30,681	$33,197
Hourly rate	$14.75	$15.96
Growth rate	-	7%
Number of jobs	27,103	32,746
Job satisfaction	4	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 34%
Average age	53	53
Years of experience	2	2

Telephone switchboard operator vs bilingual operator salary

Telephone switchboard operators and bilingual operators have different pay scales, as shown below.

	Telephone Switchboard Operator	Bilingual Operator
Average salary	$30,681	$33,197
Salary range	Between $24,000 And $38,000	Between $27,000 And $40,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telephone switchboard operator and bilingual operator education

There are a few differences between a telephone switchboard operator and a bilingual operator in terms of educational background:

	Telephone Switchboard Operator	Bilingual Operator
Most common degree	High School Diploma, 32%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Telephone switchboard operator vs bilingual operator demographics

Here are the differences between telephone switchboard operators' and bilingual operators' demographics:

	Telephone Switchboard Operator	Bilingual Operator
Average age	53	53
Gender ratio	Male, 15.7% Female, 84.3%	Male, 39.1% Female, 60.9%
Race ratio	Black or African American, 14.7% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.1% White, 60.5% American Indian and Alaska Native, 1.2%	Black or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.6% Asian, 3.3% White, 59.1% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between telephone switchboard operator and bilingual operator duties and responsibilities

Telephone switchboard operator example responsibilities.

Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Receive, answer and forward calls on a busy switchboard for doctors, attorneys and numerous businesses.
Work the operator switchboard answering incoming calls and place direct, third party, collect calls and provide customer assistance.
Monitor security equipment and train to contact APD when the situation call for it.
Maintain great customer relations with VIP arrivals

Bilingual operator example responsibilities.

Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Maintain great customer relations with VIP arrivals

Telephone switchboard operator vs bilingual operator skills

Common telephone switchboard operator skills

Telephone Switchboard, 36%
On-Call Schedules, 21%
Customer Service, 11%
Direct Calls, 8%
Inbound Calls, 6%
Front Desk, 5%

Common bilingual operator skills

Customer Service, 22%
Inbound Calls, 20%
Scheduling Appointments, 12%
Conference Calls, 9%
Outbound Calls, 7%
Telephone Calls, 7%

Telephone Switchboard Operator vs. similar jobs

Telephone Switchboard Operator related careers

Telephone Switchboard Operator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Telephone Switchboard Operator
Telephone Switchboard Operator vs Bilingual Operator

Updated January 8, 2025

Browse office and administrative jobs