Telephone switchboard operator vs certified medical technician

The differences between telephone switchboard operators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a telephone switchboard operator, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $30,681 average annual salary of a telephone switchboard operator.

The top three skills for a telephone switchboard operator include telephone switchboard, on-call schedules and customer service. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Telephone switchboard operator vs certified medical technician overview

	Telephone Switchboard Operator	Certified Medical Technician
Yearly salary	$30,681	$38,859
Hourly rate	$14.75	$18.68
Growth rate	-	5%
Number of jobs	27,103	164,424
Job satisfaction	4	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 28%
Average age	53	44
Years of experience	2	12

Telephone switchboard operator vs certified medical technician salary

Telephone switchboard operators and certified medical technicians have different pay scales, as shown below.

	Telephone Switchboard Operator	Certified Medical Technician
Average salary	$30,681	$38,859
Salary range	Between $24,000 And $38,000	Between $28,000 And $53,000
Highest paying City	-	Denton, TX
Highest paying state	-	Alaska
Best paying company	-	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between telephone switchboard operator and certified medical technician education

There are a few differences between a telephone switchboard operator and a certified medical technician in terms of educational background:

	Telephone Switchboard Operator	Certified Medical Technician
Most common degree	High School Diploma, 32%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Telephone switchboard operator vs certified medical technician demographics

Here are the differences between telephone switchboard operators' and certified medical technicians' demographics:

	Telephone Switchboard Operator	Certified Medical Technician
Average age	53	44
Gender ratio	Male, 15.7% Female, 84.3%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 14.7% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.1% White, 60.5% American Indian and Alaska Native, 1.2%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	19%	8%

Differences between telephone switchboard operator and certified medical technician duties and responsibilities

Telephone switchboard operator example responsibilities.

Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Receive, answer and forward calls on a busy switchboard for doctors, attorneys and numerous businesses.
Work the operator switchboard answering incoming calls and place direct, third party, collect calls and provide customer assistance.
Monitor security equipment and train to contact APD when the situation call for it.
Maintain great customer relations with VIP arrivals

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Telephone switchboard operator vs certified medical technician skills

Common telephone switchboard operator skills

Telephone Switchboard, 36%
On-Call Schedules, 21%
Customer Service, 11%
Direct Calls, 8%
Inbound Calls, 6%
Front Desk, 5%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Telephone Switchboard Operator vs Certified Medical Technician

Updated January 8, 2025

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