Universal Teller
Teller job in Beaver Dam, WI
Job Description
Horicon Bank in Beaver Dam, Wisconsin is actively seeking a productive full-time Universal Teller. Are you passionate about providing financial services to our community? Do you want to work for a successful company that is continuously growing? If yes, please continue reading!
This Universal Teller role earns a competitive wage dependent on experience. We provide great benefits and perks, including a full benefits package with generous paid time off and an Employee Stock Ownership Plan (ESOP). If this sounds like the right banking opportunity for you, apply today!
ABOUT HORICON BANK
For more than 125 years, we have built a foundation of beneficial relationships with our customers throughout nineteen locations in Wisconsin. We are committed to providing quality customer service as we support the sound and productive growth of local businesses and strive to meet the financial needs of our customers in our bank market areas. In the same way animals and plants thrive together in the internationally famous Horicon Marsh - we are linked to the growth and prosperity of the families and businesses in our communities.
Our company has been named a Top Workplace by the Milwaukee Journal Sentinel for 10 consecutive years in a row. We are a family-oriented team with an excellent culture. Our company encourages employees to maintain a work-life balance and to give back to the community with paid volunteer time.
A DAY IN THE LIFE OF A UNIVERSAL TELLER
As our Universal Teller, you play a vital role in growing relationships and sharing about the great products and services that we offer. You are friendly and confident as you enthusiastically greet customers and provide valuable assistance. With excellent attention to detail, you accept and process deposits, withdrawals, transfers, night drop and mail deposits, cash checks, process loan and credit card payments and sell cashier's checks. You accurately balance a teller cash drawer, balance and maintain the vault, ATM/ITM and coin machines according to established bank procedures while maintaining all audit requirements. Your effective collaboration may assist our team with ordering bank cash, check ordering, branch supply ordering, scheduling vendor maintenance, reviewing cameras, monthly and quarterly branch audits, maintenance of debit cards and you may assist other areas of the bank. You gain great satisfaction in supplying significant banking services to our community.
UNIVERSAL TELLER QUALIFICATIONS
High School Diploma or equivalent required.
Basic mathematical skills required.
Previous cash handling and customer service experience preferred.
Flexible schedule
Are you a strong communicator? Do you have excellent organization and time management skills? Can you efficiently prioritize multiple tasks? Is attention to detail your strong suit? Are you calm under pressure? If yes, we want you on our banking team!
UNIVERSAL TELLER WORK SCHEDULE
Your schedule as a full-time Universal Teller is typically Monday through Friday from 8 AM to 5 PM with an average of 40 hours per week. Your flexibility provides excellent customer service on some Saturdays. Some out of town travel may be required.
ARE YOU READY TO JOIN OUR BANKING TEAM?
If you feel you'll be perfect as our full-time Universal Teller, apply now using our initial 3-minute, mobile-friendly application.
Location: 53916
Teller I
Teller job in Centerville, WI
Citizens First Bank is now seeking a Universal Banker to work full-time from our Centerville branch! Citizens First Bank is a family-owned community bank with roots dating back to 1969. We are proud of our role in helping people and businesses grow and thrive in Viroqua, Sparta, Trempealeau, Viola, Centerville, and Holmen.
Citizens First Bank supports local community organizations and non-profits and our employees take part in community events and volunteer to help improve the lives of others. At Citizens First Bank, our strength is in our people. We believe our employees' experiences, backgrounds, and lives contribute to their roles and our communities. If this sounds like something that you would like to be a part of, apply today for consideration!
POSITION SUMMARY: Performs teller duties, both routine and complex accurately and professionally. Assists with customer inquiries/problem solving. Willing to rotate between locations as needed.
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:
Functions as an experienced, fully trained Teller, receiving and processing Teller transactions accurately and timely. Follows Bank procedures when performing transactions on teller machine and other required equipment such as encoder, CRT.
Handles all face-to-face transactions. Opens new accounts, edits accounts and close customer accounts when necessary.
Cross sells and/or refers Bank products and services to specific customers through needs identification, maximizing profitable relationship. Interacts with customers to identify their needs. Works with appropriate areas of the Bank to refer customers.
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies for self and other tellers. Maintains adequate cash and/or cash drawer limits as required by Bank policy.
Provides outstanding customer service for all types of customer inquiries and transactions. Includes accurate, professional, efficient service to all customers.
Opens night deposit vault and ensures contents are processed using dual control at all times. Balances ATM, replenishes cash supply and ensures ATM is working.
Provide support to the branch operations by scanning and operating the proof machine as needed.
Rents/grants access to safe deposit boxes. Verifies access authority against safe deposit contracts for each request exercising prescribed controls. Check booth or conference room after each use. Accepts and processes payments for new boxes, renewals, drilling fees and lost key fees. Input safe deposit information to manual and computer system according to established procedures. Purge files as appropriate.
Other duties as assigned.
ROLE QUALIFICATIONS:
Education
High school diploma
Experience:
A minimum of 1 to 3 years related cash handling experience and/or related experience preferred, but not required
Other Skills and Abilities:
Strong communication skills
Customer service focused
Maintain confidentiality of customer information
Resourceful, well organized and ability to multitask
Effective problem-solving and decision-making skills
Strong attention to detail
Understanding of regulatory compliance
Sales skills
Ability to operate a personal computer
PERFORMANCE MEASURES:
Meets or exceeds annual goals as pre-established by immediate supervisor
Effectiveness of communications and development of good working relationships with co-workers and customers
Balances efficiently and accurately, with quarterly offages
Maintains confidentiality of customer account information
Follows established policies and procedures in responding to inquiries and requests
Cross sells additional products/services based on customer profile and customer need
Willingly participates in bank training, including sales and service training
In compliance with all regulations related to job duties
PERKS OF WORKING WITH US:
Competitive wage
Year-end bonuses
Discretionary profit share CD contribution
3% safe harbor contribution to 401k
Fully comprehensive benefits package
Family-oriented culture and teams
Community involvement and Volunteer PTO
Bank-sponsored get-togethers outside of work
All-staff training and celebration days
And so much more!
The first 500 hours worked are with Express Employment.
Part Time Teller - Menomonee Falls, WI
Teller job in Menomonee Falls, WI
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago's Bank as a Part-Time Teller!
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package (for eligible employees) including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 175+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
What you'll do:
Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing and may be required to participate in community events.
Qualifications:
Minimum 6 months of experience in cash handling or customer service
High school degree or equivalent
Travel between branches may be necessary
Must be available to work all shifts including Saturdays
Must be able to lift 30 lbs
Must be able to stand for long periods of time
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated hourly rate for this role is $19.00-$21.00/hr, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Auto-ApplyTeller
Teller job in Little Chute, WI
Upholds the Credit Union's mission of ”We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by assisting members in person, through drive-ups, or by telephone, providing a broad range of Credit Union information. Receives and processes their transactions, requests, and concerns with an enthusiastic quality of service and sales orientation. Balances a cash drawer and daily work.
Essential Responsibilities
• Assists members in person, through drive-ups, and by telephone by operating an on-line teller terminal to process their transactions, which include but are not limited to deposits, withdrawals, loan payments, transfers, check cashing, coin processing, and account information.
• Processes special member requests, including but not limited to account research, stop payments, direct deposit, ACH, payroll deduction, wire transfers, and safe deposit boxes.
• Concentrates on building financial relationships with members, using a consultative approach. Discusses special promotions, and makes member referrals to Member Service Representatives, Mortgage Lenders, and Financial Solutions Representatives, including arranging member appointments.
• Educates members about Home Banking, E-Services and other products. Promotes applicable Credit Union products and services to new and existing members, presenting necessary information suited to members' needs.
• Balances cash drawer and transactions daily in accordance with the Teller Balancing Policy. Seeks recovery of any errors. Communicates errors to members whose accounts are affected.
• Opens and/or closes the branch following all applicable procedures and policies.
• Performs miscellaneous duties including but not limited to mail transactions, night deposits, deposit verifications, filing, updating accounts, etc.
• Keeps up to date on procedural and policy changes by reading teller bulletins and memos and attending staff meetings.
• May assume responsibility for extra duties related to the branch, including but not limited to safe deposit box billings, balancing the vault, ordering supplies, coin shipments, etc.
• May assist other departments or branches as needed and when time permits.
• May assist in training new employees.
• May cross-train in Teller Supervisor functions and Member Services, and provide back-up to those areas as needed.
Necessary Experience and Qualifications
• Ability to read, write, and comprehend detailed and sometimes technical instructions, short correspondence, and memos and ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.
• Ability to operate an on-line computer terminal (including a good working knowledge of the core computer system and email), coin processing machine, and adding machine normally acquired through a basic course or one to three months of on-the-job experience.
• Comprehensive knowledge of the products, services, and procedures needed to process transactions as normally acquired through three to six months of on-the-job experience, at least one of which is with the Credit Union.
• Ability to concentrate and pay close attention to detail for over ninety percent of work time. Must be able to closely examine documentation. Requires a high degree of accuracy.
• Analytical ability necessary to research and resolve member problems and locate and correct cash and posting errors.
• Interpersonal skills necessary to deal effectively and efficiently with a diverse group of members and employees in high-stress situations. Requires communication/listening skills necessary to effectively cross-sell Credit Union services.
Work Environment and Physical Requirements
• Office environment with moderate level of noise
• Minimal lifting of up to 25 pounds
• Frequent use of telephone, copier, computer, fax machine and other office machines
• Prolonged sitting or standing
• Frequent mental and visual concentration
The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Part time Customer Service Clerk (Thursday 2-6pm)
Teller job in North Fond du Lac, WI
The Customer Service Clerk is responsible for maintaining good working relationships between customers and clients.
ESSENTIAL FUNCTIONS:
RESPONSIBLE FOR:
Takes payments from customers (both cash and check)
Assists with after sale reports
Perform clerical duties
Performs duties as necessary
Requirements
Education: High School Diploma minimum, some College preferred
Experience: Previous office experience
Skills: Should be highly organized, self motivated and self disciplined. Customer service orientated. Computer proficient. Must be able to read, write and speak English fluently
Environment: The environment of the Customer Service Clerk involves working in the office at a desk. It is a fast paced position.
The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.
Full-Time Teller
Teller job in Omro, WI
Apply Description
At Fortifi Bank we believe that our front-line team members are essential to Fortifi Bank's success. As a Teller, energy for engaging with others, precise accuracy, and unmatchable organizational skills will create outstanding results for our clients, our team members, and our organization.
Join us and become part of a team that is dedicated to "Growin' Wisconsin" - one person, one business, and one relationship at a time. Our team does things the Fortifi Way, providing a unique perspective on client service and keeping our Core Values at the forefront of everything we do. We fuel progress in neighborhoods that we live and work in and are committed to our communities by giving back. We pride ourselves on being community leaders, volunteering our time and expertise to support local events and activities.
Job Details:
Smile and greet clients!
Maintain good client relations
Refer clients for new services when appropriate
Teller transactions
Process checking/savings deposits and withdrawals
Process bank checks
Process loan payments
Complete stop payments
Complete change of address
Cash bonds
Assist clients with safety deposit boxes
Process night deposits
Answer phone using proper phone etiquette
Benefits:
Team-oriented culture, with an eNPS well above industry standard
Health, dental, and vision insurance
401(k) and employer match
Paid time off, volunteer PTO, and birthday PTO
Life and disability insurance
Tuition reimbursement
Wellness program
Banking perks
Qualifications:
Superior client service and communication skills
Attention to detail skills
Multi-tasking skills
Ability to maintain confidentiality
Ability to handle high-pressure situations
Ability to successfully complete background and credit check
Problem-solving skills
Relationship building skills
Flexibility to work at several branch locations is a plus!
If you feel Fortifi Bank is a great fit for you and you'd like to learn more about us and this role, please don't hesitate to apply. Be a part of Growin' Wisconsin!
Teller
Teller job in Appleton, WI
We believe tellers are Community First's essential, front-line ambassadors. As our Teller, your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Our members are owners of Community First, and employees are too. That's why your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members.
Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk!
As our Community First Teller, you will:
Provide exceptional, WOW service to internal and external members
Receive cash and checks for deposit into members accounts
Cash checks for members
Accept loan and credit card payments
Make transactions between accounts as instructed by members
Place proper holds on deposited items for uncollected funds following CFCU policy and procedure
Handle proper disbursement of cashier's checks, money orders, and gift cards
Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
Accurately balance and close cash drawer at the end of each business day
Promote, cross-sell, and refer credit union products and services to fulfill member financial needs
We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning.
An ideal candidate will have a combination of:
A high school diploma or equivalent
At least one year of cash handling experience; previous Teller experience is a plus
Excellent listening ability and verbal communication skills
Familiarity with Microsoft Office suite and web-based software packages
Passion for providing outstanding service to our members
The ability to work hard, find solutions, and have fun
Teller Manitowoc
Teller job in Manitowoc, WI
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
3600 Calumet Ave. Manitowoc, WI 54220
@RWF22
Posting End Date:
14 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyTeller Manitowoc
Teller job in Manitowoc, WI
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
3600 Calumet Ave. Manitowoc, WI 54220
@RWF22
Posting End Date:
14 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Lead Teller
Teller job in Germantown, WI
The Lead Teller position is a leadership role in the branch that directs the daily administrative and operational functions of the teller area, including dotted line supervision of the teller staff. This includes training staff on operations, ensuring adherence to policies and procedures, making judgement decisions related the customer transactions and interactions, and coaching to quality conversations that lead to referrals to solve for our customer's needs. The Lead Teller leads by example in maintaining and deepening customer relationships, providing superior customer service and referring bank products and services. The Lead Teller is responsible for the operational integrity of the branch, along with the Community President and/or Assistant Manager of the Branch and may be called upon as the acting manager in the absence of a Community President, in offices without Assistant Managers.
What you'll be doing in the Lead Teller position:
* Effectively process customer transactions with a high level of integrity, accuracy and knowledge, while operating in full compliance with internal policies/procedures, as well as applicable regulations/laws.
* Build and maintain customer relationships by providing an unparalleled customer experience as set forth in WSB's Mission and identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e., Residential Lending, Business Banking, Commercial Real Estate, WIS and Merchant Services) for further assistance with bank products and services.
* Lead by example by meeting or exceeding performance metrics including, but not limited to customer experience, referrals, and operations.
* Assist Branch Management in maintaining and deepening retail banking relationships through relationship building calls and activities to meet sales and branch growth goals.
* Assist Branch Management with administrative and operational processes, activities and workflow procedures for the front-line staff, ensuring all customers are assisted promptly, professionally, accurately and appropriately.
* Acts as primary source for teller questions and assist Branch Management with the training and development of employees.
* Maintain knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
* Answer customer questions and resolve related account issues, including phone and in-person.
* Other duties as assigned.
What you bring to WaterStone Bank:
Experience
* Required: 1-2 years of cash handling and customer service experience
* Required: 1 year of lead/supervisor experience and/or 6 months branch banking experience
* Preferred: 2-3 years of lead/supervisor experience and1 year branch banking experience
Education
* Required: High School Diploma or general education degree (GED)
* Preferred: Associates or Bachelor's Degree in business or related field
Perks and Benefits of working at WaterStone Bank:
* Outstanding Medical, Dental, and Vision Insurance
* 401(k) matching
* Employee Stock Ownership Plan
* Paid Time off
* Paid Holidays
* Flexible Spending Account
* Pet Insurance
* And so much more!
Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Teller
Teller job in Saukville, WI
Job Description
Launch a Fulfilling Career - Full-Time Teller Opportunity at Kohler Credit Union
At Kohler Credit Union, we provide opportunities to grow both personally and professionally. Our Saukville Branch is looking to hire a full-time Teller. Whether you're just starting your career or exploring a fresh path, this role offers a strong foundation for a rewarding future - no prior financial experience required.
Why Work with Kohler Credit Union?
At KCU, you're more than an employee-you're part of a community that values your unique strengths and supports your professional growth. We focus on fostering career development while promoting a healthy work-life balance. Starting wages begin at $16.00/hour, with benefits that go beyond salary:
Comprehensive health, dental, and vision coverage
401(k) retirement plan
Paid time off
Tuition assistance programs to support your educational goals
What You'll Be Doing
As a Teller, you'll be the first friendly face our members see, providing excellent service and helping with deposits, withdrawals, and account questions. You'll maintain accuracy while creating a welcoming environment for every member.
You'll join a dependable, approachable team that values collaboration and mutual support. The schedule is Monday-Thursday 8:00 AM - 5:00 PM, Friday 8:00 AM - 6:00 PM, with rotating Saturday shifts 8:00 AM - noon, allowing for a predictable routine and personal time.
What You'll Bring:
High school diploma or equivalent (GED)
Comfortable with basic math and computer systems
Detail-oriented with a dependable work ethic
Previous customer service experience is a plus, but not required
Positive attitude and team-oriented mindset
Become Part of a Company That Cares About Your Growth
If you're ready to join a team that values your contributions and invests in your development, we encourage you to apply. Take the next step in your career journey at Kohler Credit Union's Saukville Branch, where your work truly makes a difference.
Applicants must be authorized to work in the U.S. without current or future sponsorship.
Job Posted by ApplicantPro
Universal Banker (Teller) - Part-time
Teller job in Fond du Lac, WI
We are seeking a highly motivated and customer-focused Universal Banker to join our team. The Universal Banker will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.
This person could be entry level up to an experienced Personal/Universal Banker.
Responsibilities:
- Provide excellent customer service to all clients
- Process transactions accurately and efficiently
- Promote bank products and services to clients
- Open and close accounts
- Assist clients with account inquiries and problem resolution
- Maintain a thorough knowledge of bank products and services
- Meet sales goals and targets
- Adhere to all bank policies and procedures
- Perform other duties as assigned
If you are a customer-focused individual with a passion for banking, we encourage you to apply for this exciting opportunity.
Requirements
Excellent customer relations demeanor; professional in appearance and communication
High School diploma or equivalent
Display a positive, team-oriented attitude
Experience in cash handling and customer service
Basic math and computer skills
Ability to work a variable work schedule
Ability to multi-task
Ability to stand for extended periods of time
Ability to view computer screen, paperwork and cash
Ability to perform fine manipulation when working with cash and other paperwork.
Ability to travel to other branch locations, as needed
FVSBank is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
Part Time Associate Banker Appleton Area (30 Hours)
Teller job in Appleton, WI
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Teller
Teller job in Kimberly, WI
Upholds the Credit Union's mission of ”We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by assisting members in person, through drive-ups, or by telephone, providing a broad range of Credit Union information. Receives and processes their transactions, requests, and concerns with an enthusiastic quality of service and sales orientation. Balances a cash drawer and daily work.
Essential Responsibilities
• Assists members in person, through drive-ups, and by telephone by operating an on-line teller terminal to process their transactions, which include but are not limited to deposits, withdrawals, loan payments, transfers, check cashing, coin processing, and account information.
• Processes special member requests, including but not limited to account research, stop payments, direct deposit, ACH, payroll deduction, wire transfers, and safe deposit boxes.
• Concentrates on building financial relationships with members, using a consultative approach. Discusses special promotions, and makes member referrals to Member Service Representatives, Mortgage Lenders, and Financial Solutions Representatives, including arranging member appointments.
• Educates members about Home Banking, E-Services and other products. Promotes applicable Credit Union products and services to new and existing members, presenting necessary information suited to members' needs.
• Balances cash drawer and transactions daily in accordance with the Teller Balancing Policy. Seeks recovery of any errors. Communicates errors to members whose accounts are affected.
• Opens and/or closes the branch following all applicable procedures and policies.
• Performs miscellaneous duties including but not limited to mail transactions, night deposits, deposit verifications, filing, updating accounts, etc.
• Keeps up to date on procedural and policy changes by reading teller bulletins and memos and attending staff meetings.
• May assume responsibility for extra duties related to the branch, including but not limited to safe deposit box billings, balancing the vault, ordering supplies, coin shipments, etc.
• May assist other departments or branches as needed and when time permits.
• May assist in training new employees.
• May cross-train in Teller Supervisor functions and Member Services, and provide back-up to those areas as needed.
Necessary Experience and Qualifications
• Ability to read, write, and comprehend detailed and sometimes technical instructions, short correspondence, and memos and ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.
• Ability to operate an on-line computer terminal (including a good working knowledge of the core computer system and email), coin processing machine, and adding machine normally acquired through a basic course or one to three months of on-the-job experience.
• Comprehensive knowledge of the products, services, and procedures needed to process transactions as normally acquired through three to six months of on-the-job experience, at least one of which is with the Credit Union.
• Ability to concentrate and pay close attention to detail for over ninety percent of work time. Must be able to closely examine documentation. Requires a high degree of accuracy.
• Analytical ability necessary to research and resolve member problems and locate and correct cash and posting errors.
• Interpersonal skills necessary to deal effectively and efficiently with a diverse group of members and employees in high-stress situations. Requires communication/listening skills necessary to effectively cross-sell Credit Union services.
Work Environment and Physical Requirements
• Office environment with moderate level of noise
• Minimal lifting of up to 25 pounds
• Frequent use of telephone, copier, computer, fax machine and other office machines
• Prolonged sitting or standing
• Frequent mental and visual concentration
The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Teller
Teller job in Neenah, WI
We believe tellers are Community First's essential, front-line ambassadors. As our Teller, your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Our members are owners of Community First, and employees are too. That's why your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members.
Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk!
As our Community First Teller, you will:
Provide exceptional, WOW service to internal and external members
Receive cash and checks for deposit into members accounts
Cash checks for members
Accept loan and credit card payments
Make transactions between accounts as instructed by members
Place proper holds on deposited items for uncollected funds following CFCU policy and procedure
Handle proper disbursement of cashier's checks, money orders, and gift cards
Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
Accurately balance and close cash drawer at the end of each business day
Promote, cross-sell, and refer credit union products and services to fulfill member financial needs
We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning.
An ideal candidate will have a combination of:
A high school diploma or equivalent
At least one year of cash handling experience; previous Teller experience is a plus
Excellent listening ability and verbal communication skills
Familiarity with Microsoft Office suite and web-based software packages
Passion for providing outstanding service to our members
The ability to work hard, find solutions, and have fun
Teller Manitowoc
Teller job in Manitowoc, WI
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercises judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers financial needs
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Customer service focus with experience handling complex transactions across multiple systems
* Ability to educate and connect customers to technology and share the value of mobile banking options
* Ability to interact with integrity and professionalism with customers and team members
* Experience working with others on a team to meet customer needs
* Cash handling experience
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Well-organized, independent and able to prioritize in a fast-paced environment
* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* This position is not eligible for Visa sponsorship
Posting Location(s):
* 3600 Calumet Ave. Manitowoc, WI 54220
@RWF22
Posting End Date:
14 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Teller
Teller job in Montello, WI
Apply Description
At Fortifi Bank we believe that our front-line team members are essential to Fortifi Bank's success. As a Full-Time Teller, energy for engaging with others, precise accuracy, and unmatchable organizational skills will create outstanding results for our clients, our team members, and our organization.
Join us and become part of a team that is dedicated to "Growin' Wisconsin" - one person, one business, and one relationship at a time. Our team does things the Fortifi Way, providing a unique perspective on client service and keeping our Core Values at the forefront of everything we do. We fuel progress in neighborhoods that we live and work in and are committed to our communities by giving back. We pride ourselves on being community leaders, volunteering our time and expertise to support local events and activities.
Job Details:
Smile and greet clients!
Maintain good client relations
Refer clients for new services when appropriate
Teller transactions
Process checking/savings deposits and withdrawals
Process bank checks
Process loan payments
Complete stop payments
Complete change of address
Cash bonds
Assist clients with safety deposit boxes
Process night deposits
Answer phone using proper phone etiquette
Benefits:
Health, dental, and vision insurance
401(k) and employer match
Paid time off, volunteer PTO, and birthday PTO
Life and disability insurance
Tuition reimbursement
Wellness program
Banking perks
Qualifications:
Superior client service and communication skills
Attention to detail skills
Multi-tasking skills
Ability to maintain confidentiality
Ability to handle high-pressure situations
Ability to successfully complete background and credit check
Problem-solving skills
Relationship building skills
Ability to successfully complete background and credit check
Flexibility to work at several branch locations is a plus!
If you feel Fortifi Bank is a great fit for you and you'd like to learn more about us and this role, please don't hesitate to apply. Be a part of Growin' Wisconsin!
Universal Banker II/III (Personal Banker)
Teller job in Waupun, WI
Full-time Description
We are seeking a highly motivated and customer-focused individual to join our team as a Universal Banker. As a Universal Banker, you will be responsible for providing exceptional customer service and building strong relationships with our clients. This person will be based in our Waupun office, but may also be scheduled to work in our Fond du Lac and Oshkosh locations.
Essential Functions:
Maintains a current knowledge of policies and procedures and performs Teller functions in accord with established teller procedures and money security procedures.
Initiates customer greeting, addressing customer by name with a smile and direct eye contact.
Serves customer in an efficient and courteous manner through prompt and accurate handling/processing of their transactions and balancing one's work at the completion of each work day.
Accepts incoming telephone calls; positively identifies customer following Customer Identification Procedures (CIP) and responds to customer inquiries and service requests. Responds promptly to telephone inquiries from customers.
Inputs data to update customer account information and make changes as appropriate.
Completes the paperwork and inputs data to establish the account relationship on the Bank's computer system; provides appropriate disclosures.
Meets promptly with customer/prospective customers to determine their needs and objectives in establishing an account relationship.
Has responsibility for business development by suggesting additional products and services that may benefit the customers; maintains a record of products/ services suggested and established.
Educates present and prospective customers on products and services offered by the Bank. Maintains a record of attempts to promote products and services.
Maintains a current knowledge of the Bank's deposit related products and services; has sufficient knowledge of loan related products to be able to make a referral to a Loan Officer or Financial Services when appropriate.
Is qualified to assist customers with opening a variety of accounts and is able to close accounts, when needed.
Maintains a high level of accuracy and competency in processing transactions and entering data on the computer.
Trial balances and balances, reconciling cash and paperwork with transactions input on computer terminal to prove the accuracy of transactions; when discrepancies are found, follows process to reconcile and correct errors.
Is responsible for successfully completing all required compliance training. Performs Teller functions in accord with compliance requirements.
Ensures that confidentiality is maintained at all times.
Performs assigned clerical responsibilities in a timely manner.
Understands the banks security policies and procedures, assists in opening and closing procedures.
Conducts oneself in accord with the Bank's Core Values.
The job duties listed are in no way all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. This position requires regulatory compliance.
Requirements
Excellent customer relations demeanor; professional in appearance and communication
High School diploma or equivalent
Previous banking experience
Display a positive, team-oriented attitude
Experience in cash handling and customer service
Basic math and computer skills
Ability to work a variable work schedule
Maintain confidentiality of information
Ability to multi-task
Ability to sit/stand for extended periods of time
Ability to view computer screen, paperwork and cash
Ability to perform fine manipulation when working with cash and other paperwork.
Ability to travel to other branch locations, as needed
FVSBank is an Equal Opportunity. We welcome applicants from all backgrounds to apply. If you are a motivated individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity.
Part Time Associate Banker Appleton Area (30 Hours)
Teller job in Appleton, WI
JobID: 210628863 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Auto-ApplyTeller
Teller job in Oshkosh, WI
Upholds the Credit Union's mission of ”We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by assisting members in person, through drive-ups, or by telephone, providing a broad range of Credit Union information. Receives and processes their transactions, requests, and concerns with an enthusiastic quality of service and sales orientation. Balances a cash drawer and daily work.
Essential Responsibilities
• Assists members in person, through drive-ups, and by telephone by operating an on-line teller terminal to process their transactions, which include but are not limited to deposits, withdrawals, loan payments, transfers, check cashing, coin processing, and account information.
• Processes special member requests, including but not limited to account research, stop payments, direct deposit, ACH, payroll deduction, wire transfers, and safe deposit boxes.
• Concentrates on building financial relationships with members, using a consultative approach. Discusses special promotions, and makes member referrals to Member Service Representatives, Mortgage Lenders, and Financial Solutions Representatives, including arranging member appointments.
• Educates members about Home Banking, E-Services and other products. Promotes applicable Credit Union products and services to new and existing members, presenting necessary information suited to members' needs.
• Balances cash drawer and transactions daily in accordance with the Teller Balancing Policy. Seeks recovery of any errors. Communicates errors to members whose accounts are affected.
• Opens and/or closes the branch following all applicable procedures and policies.
• Performs miscellaneous duties including but not limited to mail transactions, night deposits, deposit verifications, filing, updating accounts, etc.
• Keeps up to date on procedural and policy changes by reading teller bulletins and memos and attending staff meetings.
• May assume responsibility for extra duties related to the branch, including but not limited to safe deposit box billings, balancing the vault, ordering supplies, coin shipments, etc.
• May assist other departments or branches as needed and when time permits.
• May assist in training new employees.
• May cross-train in Teller Supervisor functions and Member Services, and provide back-up to those areas as needed.
Necessary Experience and Qualifications
• Ability to read, write, and comprehend detailed and sometimes technical instructions, short correspondence, and memos and ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.
• Ability to operate an on-line computer terminal (including a good working knowledge of the core computer system and email), coin processing machine, and adding machine normally acquired through a basic course or one to three months of on-the-job experience.
• Comprehensive knowledge of the products, services, and procedures needed to process transactions as normally acquired through three to six months of on-the-job experience, at least one of which is with the Credit Union.
• Ability to concentrate and pay close attention to detail for over ninety percent of work time. Must be able to closely examine documentation. Requires a high degree of accuracy.
• Analytical ability necessary to research and resolve member problems and locate and correct cash and posting errors.
• Interpersonal skills necessary to deal effectively and efficiently with a diverse group of members and employees in high-stress situations. Requires communication/listening skills necessary to effectively cross-sell Credit Union services.
Work Environment and Physical Requirements
• Office environment with moderate level of noise
• Minimal lifting of up to 25 pounds
• Frequent use of telephone, copier, computer, fax machine and other office machines
• Prolonged sitting or standing
• Frequent mental and visual concentration
The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.