The TJX Companies jobs in Schaumburg, IL - 1570 jobs
Customer Experience Coordinator
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Tinley Park, IL
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Takes an active role in training and mentoring Associates on front end principles
* Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
* Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
* Addresses customer concerns and issues promptly, ensuring a positive customer experience
* Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Available to work flexible schedule, including nights and weekends
* Strong understanding of merchandising techniques
* Capable of multi-tasking
* Strong communication and organizational skills with attention to detail
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
7252 W 191st St
Location:
USA TJ Maxx Store 0486 Tinley Park IL
This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 40d ago
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Now Hiring - PT Customer Experience Coordinator
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Bloomingdale, IL
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Takes an active role in training and mentoring Associates on front end principles
* Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
* Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
* Addresses customer concerns and issues promptly, ensuring a positive customer experience
* Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Available to work flexible schedule, including nights and weekends
* Strong understanding of merchandising techniques
* Capable of multi-tasking
* Strong communication and organizational skills with attention to detail
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
156 South Gary Avenue
Location:
USA TJ Maxx Store 0481 Bloomingdale IL
This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 2d ago
Pharmacy Manager - Sign-On Bonus Available
Walgreens 4.4
Chicago, IL job
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
Reviews, interprets, and accurately dispenses prescribed medications, as required.
Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
Collaborates with Store Manager to define and develop new strategic business opportunities.
Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
Completes education credits and training, including learning modules, as required by the Company
Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community
Basic Qualifications
BS in Pharmacy or Pharm D Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months pharmacy experience with Walgreen Co.
An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
An Equal Opportunity Employer, including disability/veterans
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacy Manager $5,565.00-$6,119.40 Bi-Weekly
$51k-101k yearly est. 1d ago
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens 4.4
Arlington Heights, IL job
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Operations
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17 - $20.5 / Hourly
$17-20.5 hourly 23h ago
CDL A Truck Driver
Dollar General Fleet 4.4
Kenosha, WI job
Dollar General is currently hiring Class A CDL Truck Drivers for regional home weekly routes. We take care of our DG family so that you can take care of yours. As a driver for Dollar General's private fleet, you will be connecting our distribution centers with existing Dollar General stores and new stores opening across the country.
Key Offerings
Earn up to $100,000 per year*
Quarterly Safety Bonuses
Unlimited referral bonuses (Up to $2,500 per referral)
Competitive benefits and 401k available Day 1
Weekly home-time
Zero Cost Rider Policy
Pet policy- We love our furry family too!
Mile and Stop pay
New equipment
Paid weekly
*Pay varies by route, location, experience level and bonus eligibility.
CDL-A Truck Driver Requirements:
Valid Class A CDL
Must be 21 years of age
1year previous tractor/trailer driving experience
$100k yearly 23h ago
Pharmacist
Walgreens 4.4
Crystal Lake, IL job
Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients.
For You - Competitive Pay & Flexible Scheduling
Competitive pay - Competitive wage offered based on geography and other business-related factors
Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters
Flexible scheduling - Flexible scheduling options to fit your lifestyle
For Your Family - Comprehensive Health & Wellness Benefits
Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits
365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses
For Your Future - Growth, Education & Exclusive Perks
Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions
Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities
Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more
401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions
What You'll Do
Provide compassionate, expert-level pharmacy consulting services to patients
Educate and consult patients on medication usage, side effects, and cost-effective options
Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
Mentor and train pharmacy team members in a collaborative and supportive environment
Who You Are
Patient-focused & service-driven - You're committed to making healthcare personal
A collaborative team leader - You support, inspire, and uplift those around you
A lifelong learner - You stay ahead of industry advancements and professional growth
A problem-solver - You navigate challenges, from insurance claims to medication management, with ease
Apply Today & Build Your Future with Walgreens!
This is more than just a job-it's a career with purpose. See below for more details!
About Us
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications
At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacist Hourly $60.00-$66.60
$60-66.6 hourly 23h ago
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens 4.4
Gurnee, IL job
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Operations
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17 - $20.5 / Hourly
$17-20.5 hourly 23h ago
Pharmacy Operations Manager
Walgreens 4.4
Oak Park, IL job
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
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PandoLogic. Category:Pharmaceutical, Keywords:Pharmacy Technician, Location:Oak Park, IL-60303
$22.5-31 hourly 1d ago
Repair & Tool Technician
The Home Depot 4.6
Lake Zurich, IL job
Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.
$42k-52k yearly est. 3d ago
Analyst, Digital Commerce Strategy & Planning
Walgreens 4.4
Deerfield, IL job
Works cross-functionally to deliver on the Digital Commerce and omni-channel business goals by helping guide business plans and strategic decisions. Evaluates potential pricing, promotion, assortment, and marketing decisions. Performs analysis to develop strategic initiatives, helps drive implementation, measures results, and provides actionable recommendations based on outcomes. Works highly collaboratively within a matrix organization to ensure the cross functional team is delivering against departmental objectives.
Job Responsibilities:
Works with analytical tools to deliver data analysis to develop, enhance and maintain business strategy.
Develops an understanding of the systems, tools and processes used to assist in the development and execution of digital merchandising programs
Develops an understanding of KPIs and merchandising strategies that drive results and ensures integrated coordination between the store and online experience
May provide input on category and/or departmental plans to achieve sales and profit goals. Recommends actions based on historical performance and forecasts comparing various scenarios.
Analyzes performance against objectives and uncovers root causes. Performs reporting for key stakeholders.
Assesses customer behavior, sales trends, and promotional effectiveness to help build more effective merchandising and promotional programs
Monitors category, industry, and competitive trends and insights; develops solutions to improve merchandising and promotional strategies
Contributes to, participates in, and supports continuous improvements efforts related to digital business strategy and processes.
Collaborates cross-functionally to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. Makes tactical recommendations to key stakeholders based on historical data and/or current trends.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Bachelor's Degree OR a High School Diploma/GED and at least 3 years of experience in one of the following areas: strategy, consulting, merchandising, finance, operations, or marketing.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience with MS Office Suite.
Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
Bachelor's Degree in economics, supply chain, finance, marketing, or business.
Experience working in the digital space.
Experience working with P&L concepts - revenue, cogs, gross profit margin, operating expenses and income.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $63100 - $101200 / Salaried
$63.1k-101.2k yearly 1d ago
Asset Protection Specialist
The Home Depot 4.6
Darien, IL job
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
$29k-34k yearly est. 1d ago
Pharmacy Talent Acquisition Partner, Region 23 - East Coast
Walgreens 4.4
Deerfield, IL job
Develops market-specific actions plans to increase our hiring and pipeline development of pharmacists. Plays a key role in positioning Walgreens as an employer of choice by supporting pharmacist recruitment efforts across the Region. Serves as a trusted advisor and partner to field operations leaders by understanding pharmacist hiring needs and identifying market-specific diverse talent sources.
Job Responsibilities
Develop diversity-focused pharmacist recruitment action plans, including quarterly return on investment analysis, review of overall effectiveness and success of recruiting plans, diversity and early talent program impact, school and partnership data.
Provides ongoing talent analysis for hiring centers by sharing pharmacist market trends and insights, reviewing workforce planning, turnover/exit data, and competitive analysis.
Partners with TA Specialist to develop the regional recruitment action plan for pharmacists, including quarterly review/analysis.
Leads pharmacist early talent recruiting efforts by developing and implementing early talent action plans through data analysis, benchmarking, candidate tracking, and post-event return on investment.
Manages early talent events, including schedules, tasks, deliverables, and post-event analysis.
Helps to drive early talent and career development programs across the region, fostering a long-term pipeline of pharmacist talent.
Represents Walgreens at select pharmacist events, connecting candidates to job opportunities across the organization.
Coach and equip Field Operations Leaders with consistent brand messaging, promoting current and future opportunities. Partnering with Talent Brand to develop market specific and/or school specific marketing content, including Regional social media efforts.
Partners with the University Relations team to review and enhance pharmacist campus-recruitment related processes and programs (e.g., Event Registration Process, and On-Campus Interview Process, Scholarship Programs).
Collaborating across Field Operations Hiring Leads to understand tactics and recruiting levers.
Manages experiential education process including IPPE and APPE programs.
Pipeline and supports summer Community Pharmacy Internship program.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
At least two years experience as a registered pharmacist.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
Experience screening, interviewing and/or assessing talent.
At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
Willing to travel up to/at least 50% of the time for business purposes (within state and out of state).
Preferred Qualifications
Experience developing recruitment action plans, including analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience developing and delivering presentations to various audience levels.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $127500 - $204000 / Salaried
$127.5k-204k yearly 3d ago
Family Case Manager
Children's Place Association 4.4
Chicago, IL job
Job Description Job Title: Family Case Manager Department: Child & Family Support Services FLSA Status: Exempt (Salary) Employment Type: Full-time Location: Chicago, IL 60651 Pay Range: $40,000 - $42,500 SUMMARY The Family Case Manager provides advocacy, case coordination, planning, facilitation, linkages, and referrals for service to clients in accordance with funding requirements and agency policy. The focus of the position is to identify client needs and coordinate provision of services within the agency and through other providers, ensuring both quality of service and efficient use of agency resources. Interventions include intensive case management, home visits, collateral phone calls, and documentation in required databases in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provides community-based intensive case management services to families residing in the agency's permanent supportive housing programs, including scattered site and at West Humboldt Place.
Develops and implements a written service plan with each client, reassessing and updating as needed to meet funding source requirements and case management best practices.
Assesses clients for income and other entitlements; provides referrals and linkage to community resources including food pantries, benefits entitlements, health care and education services.
Provides advocacy and other supportive services as needed for adults and their children to ensure successful achievement of stated service plan goals.
Completes psychosocial assessments for assigned caseload and implements services plans in collaboration with the Supportive Housing Program Supervisor.
Assists clients with employment searches, educational pursuits, training opportunities and other activities toward achievement of stated goals. Accompanies clients as requested to support in accessing community resources.
Co-leads, co-facilitates and/or plans client family nights, counseling groups, and after school children's programming as requested.
Completes or assists in the completion of program-related documentation, forms, paperwork and reports as required, including those for SHPA, HOPWA and other funders.
Provide crises intervention for clients as needed.
Participates in staffing and encourages client involvement in the process.
In compliance with agency policy and state and federal regulations, reports immediately to Supportive Housing Program Supervisor or Chief Program Officer any existing or potential abuse of any client as well as any impairment of a client that would negatively affect services.
Informs Supportive Housing Program Supervisor or Chief Program Officer of any change in or concern about the status of any assigned client or parent in order to maintain services.
Maintains updated information on changes in public benefits programs and/or laws that are relevant to clients.
Provides for continuum of care for all clients during time periods away from the office, including vacations and sick leave; ensures all resources will be available to clients, regardless of length of time away.
Participates in Children's Place quality assurance initiatives as needed and appropriate to improve service quality and ensure compliance with licensing, accreditation and contractual standards.
Performs other duties as necessary to meet new funding requirements or as assigned by the Supportive Housing Program Supervisor and/or Chief Program Officer.
OTHER EXPECTATIONS Employee shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, sexual orientation or other differences. Employees share the responsibility of creating and maintaining a welcoming and supportive work environment. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, SKILLS, and/or EXPERIENCE
Bachelor's degree in Social Work, Psychology, Human Services or related field required; Master's degree preferred.
Minimum of 1 year case management experience required; experience conducting home visits preferred.
Broad knowledge of community resources, networking, and/or home care required.
Must have a valid Illinois driver's license and appropriate auto insurance.
Excellent written and verbal communication skills required. Bilingual (English/Spanish) written and verbal communication skills preferred.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, some requirements may include: standing, walking, sitting, and crouching; seeing; hearing and listening; clear speech; touching; lifting and carrying children up to 35 pounds; driving. WORK ENVIRONMENT The work environment described here is representative of that an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The work environment may include any or all of the following: working with others, verbal contact with others and face-to face contact; working inside. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.
$40k-42.5k yearly 60d+ ago
Pharmacist
Walgreens 4.4
Montgomery, IL job
Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients.
For You - Competitive Pay & Flexible Scheduling
Competitive pay - Competitive wage offered based on geography and other business-related factors
Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters
Flexible scheduling - Flexible scheduling options to fit your lifestyle
For Your Family - Comprehensive Health & Wellness Benefits
Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits
365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses
For Your Future - Growth, Education & Exclusive Perks
Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions
Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities
Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more
401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions
What You'll Do
Provide compassionate, expert-level pharmacy consulting services to patients
Educate and consult patients on medication usage, side effects, and cost-effective options
Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
Mentor and train pharmacy team members in a collaborative and supportive environment
Who You Are
Patient-focused & service-driven - You're committed to making healthcare personal
A collaborative team leader - You support, inspire, and uplift those around you
A lifelong learner - You stay ahead of industry advancements and professional growth
A problem-solver - You navigate challenges, from insurance claims to medication management, with ease
Apply Today & Build Your Future with Walgreens!
This is more than just a job-it's a career with purpose. See below for more details!
About Us
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications
At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacist Hourly $60.00-$66.60
$60-66.6 hourly 23h ago
Early Morning Cleaner
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Saint Charles, IL
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.
* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
* Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
* Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
* Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
* Supports and responds to all Front End coverage needs
* Adheres and upholds merchandising philosophy and signage standards
* Initiates and participates in store recovery as needed throughout the day
* Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
* Communicates accurately and effectively with management and Associates
* Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
* Participates in safety awareness maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Excellent customer service skills
* Able to work a flexible schedule to support business needs
* Strong organizational skills with attention to detail
* Physical stamina to perform cleaning tasks and run floor buffer and scrubber
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Strong communication skills: verbal and written. Listens and responds appropriately
* Capable of lifting heavy objects with or without reasonable accommodation
* Standout colleague, working effectively with peers and supervisors
* Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3635 E. Main Street
Location:
USA TJ Maxx Store 1493 Saint Charles IL
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
The Associate Category Manager plays a pivotal role in executing and optimizing category strategies for indirect goods and services, with execution of short-term and long-term strategies that align directly with the business cost reduction and work scope or service objectives. This position partners closely with cross functional teams such as Operations, Legal, IT, and Finance to identify sourcing opportunities, drive supplier performance, and ensure alignment with both short and long-term business goals. This individual would be responsible for less complex negotiating, coordinating, and assuring that supplier priorities balanced with business needs; consults with Management, and other subject experts to develop alternative solutions; advises on options, risks, total cost of ownership, and business impacts. Leveraging strong analytical skills and market insights, the Associate Category Manager manages supplier relationships, conducts negotiations, and implements best-in-class sourcing practices. The role is responsible for tracking and reporting on key performance indicators, supporting the development of business plans, and proactively identifying opportunities for process improvement and cost savings.
Job Responsibilities:
Manages day-to-day on-going category supplier relations and seeks outgrowth or revision opportunities within supply base. Acts as the internal point of contact for supplier management and complaint resolution; conducts regular supplier meetings and implements improvement strategies with suppliers. Creates, nurtures, and enhances supplier relationships.
Under the direction of Category Manager, develops and executes category sourcing strategies, including development and execution of RFI's and RFP's, documents bid events through correspondence to suppliers; develops selection criteria; conducts supplier negotiations and ongoing supplier management.
Assists with development and implementation of business plans, performance goals and metrics for each assigned category. Collaborates with Operations, Legal, Supply Chain and others as needed on cross-functional sourcing opportunities. Actively seeks ways to streamline business processes; researches and provides information on industry category trends and best practices.
Collaborates on inventory control, including lifecycle of product, and assists in project management of all sourcing activities. Makes suggestions for opportunities to reduce product and service costs.
Drives tracking and reporting for assigned spend areas; assists with tracking mechanics and supplier key performance indicators with Category Manager. Performs data analysis and modeling.
Participates in weekly category review meetings with cross-functional teams to manage category performance.
Assists with the management of category performance by adhering to internal Savings goals and reviewing financial models for commodity type items. Supports the balancing of spend portfolio for reoccurring managed spend through coordinated sourcing activities that leverage both Expanse and Capital work streams.
Monitor supplier performance to ensure that delivery dates and technical and contractual requirements are met. Participate in strategic meetings with suppliers and business leaders to ensure execution of defined strategies.
Cultivates team morale, motivation, and loyalty through continuous training and mentorship, proving clear communication and constructive feedback.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Bachelor's Degree and at least 2 years of experience in Retail, Sales, and/or Category Management and/or analyzing related data such as sales trends, assortment selections, or financial planning OR High School GED and at least 4 years of experience in Retail, Sales, and/or Category Management and/or analyzing related data such as sales trends, assortment selections, or financial planning.
Knowledge of the procurement lifecycle and procurement best practices.
Experience in supplier negotiations and developing/executing sourcing strategies.
Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
Experience in coaching, mentoring, and training staff.
At least 2 years of experience in negotiating deals.
Experience in financial planning and analysis.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $86400 - $138200 / Salaried
$86.4k-138.2k yearly 3d ago
Field Sales Consultant, Interiors- Chicago, IL
Home Depot 4.6
Chicago, IL job
A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and services to customers. The Sales Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Sales Consultant will spend the majority of their working time traveling and away from a dedicated office environment.
Sales Consultants will travel to customers' homes to make sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs, and maintain/drive profitability. The Sales Consultant will also complete required sales contracts and paperwork, and take measurements using industry-standard methods to ensure orders meet required installation specifications.
The Sales Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Sales Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
Key Responsibilities:
* 100% - Customer Service -Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions. Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork. Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
Direct Manager/Direct Reports:
* This Position typically reports to the Sales Manager
* This position has no Direct Reports
Travel Requirements:
* Typically requires overnight travel 5% of the time.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
* Must be 18 years of age or older
* Must be legally permitted to work in the United States
Preferred Qualifications:
* Prior in-home or virtual sales experience
* Prior home improvement industry experience
* Prior experience with successful lead generation
* Computer and application skills and use of varied technology (email, iPad, apps, etc.)
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* Minimal or no education requirements
Minimum Years of Work Experience:
* 1 + years of previous related work experience
Preferred Years of Work Experience:
* 1 + years of previous related work experience
Minimum Leadership Experience:
* No previous leadership experience
Preferred Leadership Experience:
* No previous leadership experience
Certifications:
* None
Competencies:
* Action Oriented
* Communicates Effectively
* Customer Focus
* Drives Results
$31k-52k yearly est. 5d ago
Executive Assistant to Chief Program Officer
Children's Place Association 4.4
Chicago, IL job
Job Description Job Title: Executive Assistant to the Chief Program Officer Department: Administration Reports To: Chief Program Officer FLSA Status: Non-Exempt Salary: $55,000 SUMMARY The Executive Administrator (EA) is a vital, newly established position designed to support the Chief Program Officer (CPO) in achieving the strategic and operational goals of a multi-program human services agency. The EA will serve as a dependable, organized, and discreet professional, providing high-level administrative support across a broad program portfolio that includes: a Youth & Teen After School, Early Learning Head Start, Supportive Housing, and a Medically Case Managed. The EA is responsible for coordinating the CPO's schedule and communications, preparing materials for leadership and board meetings, maintaining documentation, tracking reports, supporting program operations, and assisting with internal systems that ensure the agency's accountability to funders, accreditation standards (Council on Accreditation (COA) and National Association for the Education of Young Children (NAEYC)), and organizational excellence. Spanish language fluency and familiarity with program operations in early childhood and human services are strong assets. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned). ADMINISTRATIVE SUPPORT TO THE CPO
Manage professional scheduling for the CPO, including meetings, agendas, mail, email, phone calls, and travel logistics.
Coordinate the flow of information between the CPO and program directors, frontline staff, and internal teams.
Assist in preparing for Executive Leadership, Board, and committee meetings: create agendas, take minutes, track follow-ups, and compile documentation.
Complete weekly, bi-weekly and monthly expense reports and procurement paperwork for the CPO.
Program Operations and Support
Support program operations through document drafting, data entry, spreadsheet creation, inventory tracking, and database maintenance (e.g., ChildPlus, COPA, Salesforce).
Maintain documentation for safety, compliance, and inspection schedules across multiple program sites (e.g., checklists for playgrounds, classrooms, and program facilities).
Track client co-payments
Coordinate internal meetings, off-site events, staff training logistics, and facilities scheduling.
Conduct monthly ordering of program supplies and contractual invoicing in compliance with agency policies.
Completes end-of-month reports per funder and submits to CPO
Draft professional correspondence, flyers, internal memos, and reporting summaries.
Support daily needs of programs as needed
Communication and Customer Service
Provide courteous and professional communication to clients, families, vendors, and visitors across programs.
Translate and interpret for Spanish-speaking families when needed.
COMPLIANCE AND ACCREDIDATION
Assist with NAEYC and COA accreditation preparation and data collection.
Maintain up-to-date compliance documentation including Environmental Health & Safety binders, inspection logs and drill reports
Participate in quality assurance and program evaluation tasks as directed by the CPO.
QUALIFICATIONS
Education: Bachelor's degree preferred OR minimum of 5 years administrative experience supporting senior leadership.
Experience: Minimum 3-5 years in an administrative, office coordination, or program assistant role, preferably in a nonprofit or human services setting.
Skills:
Excellent verbal and written communication.
Strong organization, time management, and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), and experience with platforms such as ChildPlus, COPA, or Salesforce a plus.
Ability to manage competing priorities with flexibility and calm under pressure.
Other: Spanish fluency strongly preferred. Valid driver's license and automobile insurance required.
STATEMENT ON WORKPLACE CULTURE Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, age, sexual orientation or other differences. Children's Place Association strives to cultivate a work environment that honors the voices and lived experiences of every member of the staff. Therefore, all employees share the responsibility of creating and cultivating a welcoming and supportive work environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is also frequently required to stand, walk; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision requirements for this job include close vision, distance vision, and color vision. WORK ENVIRONMENT The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low. The work environment may include any or all of the following: working alone; working with others; verbal contact with others; and working in a hybrid capacity that utilizes work time in both home and company office spaces.
$55k yearly 22d ago
Salon Esthetician - Orland Square Mall
Jc Penney 4.3
Orland Park, IL job
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect!
Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting.
The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services.
What We Look For
. Engages with clients - You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that enhance the way they feel about the way they look.
. Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments. Making clients look great and feel great through your efforts is your passion.
. Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control. You make your clients feel confident and secure by providing these top-notch services.
. Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. You keep a well-stocked and maintained treatment room that would impress any beauty professional.
. Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services.
Qualifications
. Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
. Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency
Start your future at *******************
This position offers commission pay designed to reward you for your personal achievement and contribution to our success.
. 50 - 70% commission based service sales*
. 10% retail commission with a service
* Commission based on credential level, productivity and service sales. Esthetician, Sr. Esthetician or Master Esthetician.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $11.00/Hr -USD $16.00/Hr.
$11-16 hourly 59d ago
Area Loss Prevention Manager (ALPM)
Ross 4.3
Hoffman Estates, IL job
GENERAL PURPOSE:
The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market.
ESSENTIAL FUNCTIONS:
Minimizing Operational Shortage
Achieve shortage reduction goals for assigned stores/district(s)/area.
Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics.
Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage.
Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training.
Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage.
Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates.
Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process.
Strictly adhere to all budget guidelines established in stores/district(s)/area.
Mitigating Theft & Fraud
Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud.
Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company.
Ensure consistent execution of all deterrence resources/tools to proactively combat external loss.
Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores.
Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends.
Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions.
Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area.
Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss.
Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions.
Maintaining a Safe & Secure Environment
Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area.
Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs.
Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months.
Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures.
Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques.
Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc.
Regularly evaluate building integrity and partner with store management to follow up on any equipment failure.
Developing Great Teams & Partnerships
Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs.
Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities.
Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives.
Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives.
Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained.
Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area.
Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings.
Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments.
Assist in the development and updating of training materials and concepts for awareness training sessions.
Perform other responsibilities and projects as assigned.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
BA degree or greater, preferably in Business or Criminal Justice.
5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience.
Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs.
Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision.
Excellent written and verbal communication skills, strong presentation skills.
Must demonstrate the ability to be flexible and adapt to changing priorities.
Excellent analytical skills and demonstrated ability to solve problems.
Proven ability to make good decisions under pressure.
Excellent organizational skills, detail-oriented.
Maintains confidentiality concerning all information and projects.
Values and exhibits the highest level of personal integrity.
Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint).
Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements\: Ability to see information in print and/or electronically.
Must be able to travel
Must be able to stand for prolonged periods of time (up to 8 hours per day)
Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding
SUPERVISORY RESPONSIBILITIES:
Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.