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Total loss specialist vs adjuster

The differences between total loss specialists and adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a total loss specialist and an adjuster. Additionally, a total loss specialist has an average salary of $51,718, which is higher than the $49,396 average annual salary of an adjuster.

The top three skills for a total loss specialist include customer service, HR and outbound calls. The most important skills for an adjuster are customer service, strong customer service, and litigation.

Total loss specialist vs adjuster overview

Total Loss SpecialistAdjuster
Yearly salary$51,718$49,396
Hourly rate$24.86$23.75
Growth rate-6%-6%
Number of jobs33,6177,936
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Average age4444
Years of experience44

What does a total loss specialist do?

As a Total Loss Specialist, your job will involve appraising the damage and determining the salvage value on the total-loss vehicle. You will be tasked with examining the damaged vehicle to ascertain the extent of damage done to its body and structure and other mechanical, electrical, and internal damage. You'd also have to arrange with another appraiser to resolve any disagreement with the shop on the cost of repair after determining the extent of the damage to the vehicle.

What does an adjuster do?

An adjuster is responsible for evaluating the extent of loss in the company by calculating the damage costs, determining the settlement payment to the client, and managing the reputation of the company for claims accountability. Adjusters must have extensive knowledge of the insurance principles and processes, following the state and federal regulations to protect clients and the business from insurance fraud. They collect documents from different organizations, perform field research, and interview witnesses to verify the accuracy of claims statement.

Total loss specialist vs adjuster salary

Total loss specialists and adjusters have different pay scales, as shown below.

Total Loss SpecialistAdjuster
Average salary$51,718$49,396
Salary rangeBetween $32,000 And $81,000Between $35,000 And $68,000
Highest paying City-Parsippany-Troy Hills, NJ
Highest paying state-New Jersey
Best paying company-FCCI
Best paying industry-Insurance

Differences between total loss specialist and adjuster education

There are a few differences between a total loss specialist and an adjuster in terms of educational background:

Total Loss SpecialistAdjuster
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Total loss specialist vs adjuster demographics

Here are the differences between total loss specialists' and adjusters' demographics:

Total Loss SpecialistAdjuster
Average age4444
Gender ratioMale, 35.7% Female, 64.3%Male, 56.9% Female, 43.1%
Race ratioBlack or African American, 14.1% Unknown, 4.4% Hispanic or Latino, 15.7% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.4% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between total loss specialist and adjuster duties and responsibilities

Total loss specialist example responsibilities.

  • Analyze and support development and execution of underwriting, automation and operational strategies to efficiently and effectively manage the portfolio.
  • Work with SIU to flag fraud and mitigate fraudulent payouts.
  • Clean, pack and organize the SIU office and files.
  • Participate in utilizing inter-company arbitration.
  • Participate in utilizing inter-company arbitration.

Adjuster example responsibilities.

  • Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
  • Review evidence obtain in liability investigations to evaluate a claim for success in recovery through litigation or arbitration.
  • Document measurements and relevant data to author estimates and appraisals utilizing Xactimate 28software.
  • Charge with answering and defending policy holders and company interests through independent and binding third-party arbitration proceedings.
  • Review departmental reports and financial data; prepare reports of findings, negotiating settlement demands or recommending litigation.
  • Prepare computerize estimates utilizing Xactimate and document all activity associate with the claim in clients web base claims management system.
  • Show more

Total loss specialist vs adjuster skills

Common total loss specialist skills
  • Customer Service, 22%
  • HR, 16%
  • Outbound Calls, 7%
  • Inbound Calls, 6%
  • Insurance Claims, 4%
  • Training Sessions, 4%
Common adjuster skills
  • Customer Service, 19%
  • Strong Customer Service, 7%
  • Litigation, 7%
  • Liability Claims, 6%
  • Policy Coverage, 6%
  • Insurance Claims, 4%

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