Tracer vs phone technician

The differences between tracers and phone technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a tracer has an average salary of $43,913, which is higher than the $42,690 average annual salary of a phone technician.

The top three skills for a tracer include government agencies, customer service and patient accounts. The most important skills for a phone technician are customer service, cell phones, and phone system.

Tracer vs phone technician overview

	Tracer	Phone Technician
Yearly salary	$43,913	$42,690
Hourly rate	$21.11	$20.52
Growth rate	8%	8%
Number of jobs	4,824	41,324
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	High School Diploma, 35%
Average age	45	45
Years of experience	-	-

Tracer vs phone technician salary

Tracers and phone technicians have different pay scales, as shown below.

	Tracer	Phone Technician
Average salary	$43,913	$42,690
Salary range	Between $28,000 And $66,000	Between $31,000 And $58,000
Highest paying City	New York, NY	-
Highest paying state	California	-
Best paying company	Chicago Public Schools	-
Best paying industry	Manufacturing	-

Differences between tracer and phone technician education

There are a few differences between a tracer and a phone technician in terms of educational background:

	Tracer	Phone Technician
Most common degree	Bachelor's Degree, 44%	High School Diploma, 35%
Most common major	Business	Business
Most common college	New York University	New York University

Tracer vs phone technician demographics

Here are the differences between tracers' and phone technicians' demographics:

	Tracer	Phone Technician
Average age	45	45
Gender ratio	Male, 36.3% Female, 63.7%	Male, 77.3% Female, 22.7%
Race ratio	Black or African American, 11.5% Unknown, 5.0% Hispanic or Latino, 18.1% Asian, 6.9% White, 57.9% American Indian and Alaska Native, 0.6%	Black or African American, 11.7% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 6.3% White, 57.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	6%

Differences between tracer and phone technician duties and responsibilities

Tracer example responsibilities.

Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Install cable systems along with internet and VoIp phone services
Install cable TV services, high speed Internet and VOIP services.
Work with RDN, calling agents on updates, TLO and Accurint, court records calling maker.
Skip tracing - locate debtors using various search methods such as Experian, IRB, MySpace, Facebook, etc.
Install and set up FLIR, PTZ, and CCTV cameras.

Phone technician example responsibilities.

Manage telecommunications installation and repair for hospital Nortel network.
Repair LCD and programming on various computers
Used POS system to determine which repair needs to be start.
Coordinate the maintenance and repair of T1's and associate electronic equipment.
Resolve DXU hardware problems and BS fault alarms with Ericsson OMT software.
Activate phones, run tests on the phones, and reprogram the phones.

Tracer vs phone technician skills

Common tracer skills

Government Agencies, 39%
Customer Service, 20%
Patient Accounts, 18%
Outbound Calls, 13%
Research Studies, 10%

Common phone technician skills

Customer Service, 22%
Cell Phones, 7%
Phone System, 7%
VoIP, 5%
Windows, 4%
Cellular Devices, 4%

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Tracer vs Phone Technician

Updated January 8, 2025

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