Technology Training Specialist
Trainer job in Hackensack, NJ
Technology Training Specialist - Professional Services
Northern New Jersey (Hybrid)
A leading professional services firm is seeking a Technology Training Specialist to join its IT team in the Northern New Jersey office. In this hybrid role, you'll help design and deliver engaging technology training programs, expand the firm's eLearning offerings, and support strategies to improve user adoption of internal tools and systems. Reporting to the Technology Training Lead, you'll play a key role in ensuring employees across all offices are aware of the available technology resources and confident in using them effectively.
This position is ideal for someone who enjoys teaching, creating learning content, and helping others use technology more efficiently in a professional setting.
Key Qualifications:
Excellent written and verbal communication skills with strong interpersonal ability
Quick learner with the ability to master new technologies and workflows
Strong attention to detail and documentation discipline
Comfortable working both independently and collaboratively
Prior experience in a law firm or professional services environment required
Associate's or Bachelor's degree in a related field (legal, technology, or similar) preferred
Occasional travel to other office locations required
The firm offers a competitive compensation package and comprehensive benefits, with salary commensurate with experience.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Technical Training Specialist
Trainer job in Hackensack, NJ
We are looking for a Technology Training Specialist to join an IT team. This hybrid role focuses on developing and delivering technology training for professionals and support staff.
What you'll do
Create and deliver skills-based training sessions
Build and maintain eLearning content
Support technology adoption across the firm
Coordinate training programs and logistics
Help communicate available tools and best practices
Teach non-technical people how to use applications and tools
What we're looking for
Strong technical background and understanding of software's, applications and IT tools
Strong written and verbal communication skills
Ability to learn new technologies quickly
Solid documentation and organizational skills
Ability to work independently and collaboratively
Background
Experience in a professional services environment required
Experience in a technical role
Experience teaching technology in some capacity
This role is ideal for someone who enjoys teaching, creating engaging training content, and helping others get the most out of technology tools and applications.
***please note this is a technical role***
Training Consultant
Trainer job in New York, NY
Job Title: Training & Development Specialist
Perm (FTE) role
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor
H1b
candidates at this time
Must haves
Need to have own vehicle and clean driver's license.
Should be bilingual with Spanish and English.
Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.
Preferred Skills:
Experience with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
Familiarity with instructional design principles
Proficient in MSOffice Suite
:
Summary:
The Training and Development Specialist is responsible for delivering engaging and effective training programs to employees and ensuring they gain the necessary knowledge and skills to succeed in their roles.
The Specialist will conduct both in-person and virtual training sessions, utilizing various learning methods, tools, and resources to create an interactive and positive learning experience.
The role requires excellent communication skills, a passion for helping others grow, and the ability to adapt training content to meet the diverse needs of training recipients.
Job Description:
Training Delivery:
Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.
Use a variety of instructional techniques, such as group discussions, hands-on activities, role-playing, case studies, and multimedia, to engage learners and promote active participation.
Adjust delivery styles and content to accommodate different learning styles and audience needs.
Training Preparation:
Review and familiarize yourself with training materials before each session to ensure content is clear, accurate, and aligned with the learning objectives.
Set up training spaces (virtual or physical) with necessary materials, technology, and equipment prior to sessions.
Prepare any assessments, quizzes, or activities needed to reinforce key learning points and evaluate participant understanding.
Participant Engagement:
Create a positive, inclusive, and respectful learning environment that encourages participation, open dialogue, and knowledge sharing.
Monitor participant engagement and adjust the pace or delivery of content as necessary to maintain attention and support understanding.
Provide one-on-one assistance to learners as needed during or after training sessions to clarify concepts or address individual questions.
Feedback and Evaluation:
Collect feedback from participants at the end of each training session to gauge the effectiveness of the training and identify areas for improvement.
Evaluate participant performance through assessments, surveys, and follow-up conversations to ensure learning objectives are met.
Report training feedback and outcomes to the Training and Instructional Design Manager including recommendations for improving future sessions.
Learning Resource Management:
Assist in the development and maintenance of training materials, guides, and resources that can be used for ongoing learning or as reference materials.
Ensure that all training materials are updated and remain relevant, accessible, and aligned with the latest industry trends or organizational needs.
Collaboration with Training Team:
Collaborate with the Training Manager and other team members to continuously improve training programs and ensure they align with the organization's learning and development goals.
Participate in team meetings, share best practices, and contribute ideas for improving training processes and participant outcomes.
Continuous Improvement:
Stay updated on best practices in training facilitation, learning methodologies, and new technologies or tools that can improve training delivery.
Qualifications:
Education:
Bachelor's degree in Education, Business, or a related field (preferred).
Experience:
Experience delivering both in-person and virtual training to diverse groups of employees.
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $65k to $70K per year
We offer a comprehensive benefits package designed to support your health, well-being, and career growth, which may include:
Health, dental, and vision coverage
Paid time off and holidays
Retirement savings plan options
Central Sterile Processing Training Specialist - CSPD - Day Flex
Trainer job in New York, NY
Educate the Brightest Minds in Central Sterile
Transform your career in Central Sterile Processing at NewYork-Presbyterian/Columbia University Medical Center. We're a model of instructional excellence, providing a wealth of resources that help clinical educators create valuable learning experiences. Promote a culture that values the personal and professional growth and development of Central Sterile Technicians. We are looking for a CSPD Training Specialist who can drive our Central Sterile team and develop new programs and process improvements. Discover Where Amazing Works!
Central Sterile Processing Training Specialist - CSPD - Day Flex
Join the tight-knit Perioperative Services team and collaborate with dynamic leaders. Responsible for planning, implementing and evaluating educational programs for all departmental staff. Use your Sterile Processing Educational experience in a meaningful way by guiding the next generation of top-talent technicians!
Conduct new staff orientation. Identify the individual and collective learning needs of staff. Develop course curriculum and teach classes, incorporating research findings and using cutting-edge technology (e.g., online learning modules). Promote best practices. Inspire award-winning technicians. Regularly evaluate staff competencies, and provide mentorship and career guidance.
This is a full time day flex position at New York-Presbyterian/Columbia University Medical Center.
Preferred Criteria
Passion for combining innovation with education, and the ability to connect well with staff
Associate or Bachelor's Degree in Business or Healthcare
5+ years of Sterile Processing Educational experience
3 years of supervisor and/or education experience
Current CRCST certification
Required Criteria
3-5 years of clinical experience and progressive leadership experience in quality
Knowledge of current clinical practice standards and models of care specific to Perioperative Services, including the Joint Commission, NYSDOH and other regulatory agency requirements
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.
NYP will not reimburse for travel expenses .
2024 “Great Place To Work Certified”
2024 “America's Best Large Employers” -
Forbes
2024 “Best Places to Work in IT” -
Computerworld
2023 “Best Employers for Women” -
Forbes
2023 “Workplace Well-being Platinum Winner” -
Aetna
2023 “America's Best-In-State Employers” -
Forbes
“Silver HCM Excellence Award for Learning & Development” -
Brandon Hall Group
NewYork-Presbyterian Hospital is an equal opportunity employer.
Salary Range:
$37.50-$47.50/Hourly
It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
Software Trainer and Implementation Support
Trainer job in Paramus, NJ
GroundWidgets is an elite technology company driven and managed by founding developers and technologists. GroundWidgets is exclusively focused on consulting and development of applications for the ground transportation industry harnessing the collective vision of its founders and their experience of over 25 years in the ground transportation industry. As companies search for ways to react to competition and a challenging economy, the team at GroundWidgets offers a unique suite of integrated, dynamic, state-of-the-art services and solutions that empower our clients to deliver world-class performance and optimize efficiency.
Job Description
A rapidly expanding international software development company in the mobile and e-commerce space is seeking a FULL TIME - IT Implementations Trainer, with excellent communication and problem solving skills. We are seeking individuals who have a software training background. Candidate should be at ease with external and internal interactions. The IT Implementations Trainer position plays a key role in delivering new products and services to our new and existing customers. Customer service, incident management, configuration, training, implementation and documentation are the key elements of this role. Working with our Implementations Team Leader, the IT Implementations Trainer is responsible for the quality and delivery of the products and services we offer to our customers. This role will include on-site training, software configurations, support and documentation for our customers. This position exposes the individual to the lates technology in the industry. This positions provides exposure to many different cutting edge IT products and solutions; including but not limited to: Mobile Application Solutions and Business Software Solutions. Ability to travel is a must.
The IT Implementations Specialists responsibilities include:
Conduct on-site and Remote Software configuration and training
On-site and remote software configuration, roll-out and training (for our mobile and software products).
Travel required- both local and long distance (min 30% travel). Customer related travel is fully reimbursed.
Define and implement initiatives to increase client satisfaction.
Identify customers training needs or consultancy opportunities to improve their process.
Documentation of training outcomes, lessons learned and next steps for post-training.
Complete assignments and deliverables provided to you by the Project Manager.
Qualifications
Critical Skills and Experience:
College Graduate (CIS, MIS, Computer Science or Business Degree preferred).
Prior software implementation and training skills a plus.
Strong communication and customer service skills.
Ability to travel (both local and long distance) is required.
Excellent organizational and task management skills.
Ability to understand and document customer business and technical support incidents.
Proficiency in MS Office Products (Excel, Word, PowerPoint, etc).
An understanding of software development, databases and computer networking
Foundational knowledge of business disciplines with a strong grasp of accounting principles.
Ability to work independently on projects while also adhering to assigned schedules and deadlines.
Team Player with a positive attitude.
Flexible to changing schedules and traveling throughout the country.
Reliable means of transportation required
Additional Information
SALARY AND BENEFITS
* Salary range determined based on qualifications and prior comparable experience.
* Annual reviews & Performance Bonus.
* Travel across the United States to major cities
* Annual salary increases based on performance.
* Long term position.
* Full medical benefits after 90 days.
* Paid Holidays
* Vacation package after 90 day.
OSHA Certified Trainer
Trainer job in New York, NY
Job Description
All Borough Construction Safety Training (ABCST) provides safety training to construction industry personnel. From New York City Department of Buildings approved courses to OSHA training, ABCST educates workers about Federal and State safety regulations. Our curriculum and trained instructors provide students with the certifications and licenses required to work on major projects in the greater New York City area.
We are currently accepting bids for Certified OSHA Trainers.
Instructor Requirement:
To deliver this course the instructor(s) must demonstrate that he or she is credentialed or trained in instructional methods and learning processes.
The instructor(s) must also successfully demonstrate his or her ability to solve or resolve problems relating to the subject matter by possession of a recognized degree, certificate, licensure, or professional standing, or by extensive knowledge, training, and experience, in the subject matter being taught. To the extent that the course instructor(s) holds, or has held, a trade license issued by the Department, it must be in good standing and not be surrendered to, suspended by, or revoked by the Department.
Have 10 years of documented experience in the field of Construction Safety or Management and/or possess a valid Site Safety Manager Certification
Please note this is a position for an Independant Contractor.
Please apply with resume and hourly rate.
OSHA Certified Trainer
Trainer job in New York, NY
All Borough Construction Safety Training (ABCST) provides safety training to construction industry personnel. From New York City Department of Buildings approved courses to OSHA training, ABCST educates workers about Federal and State safety regulations. Our curriculum and trained instructors provide students with the certifications and licenses required to work on major projects in the greater New York City area.
We are currently accepting bids for Certified OSHA Trainers.
Instructor Requirement:
To deliver this course the instructor(s) must demonstrate that he or she is credentialed or trained in instructional methods and learning processes.
The instructor(s) must also successfully demonstrate his or her ability to solve or resolve problems relating to the subject matter by possession of a recognized degree, certificate, licensure, or professional standing, or by extensive knowledge, training, and experience, in the subject matter being taught. To the extent that the course instructor(s) holds, or has held, a trade license issued by the Department, it must be in good standing and not be surrendered to, suspended by, or revoked by the Department.
Have 10 years of documented experience in the field of Construction Safety or Management and/or possess a valid Site Safety Manager Certification
Please note this is a position for an Independant Contractor.
Please apply with resume and hourly rate.
Auto-ApplySales Learning Consultant - GES Field
Trainer job in Florham Park, NJ
ADP is hiring a Sales Learning Consultant - GES Field Sales
In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
A college degree is nice to have but not required. What's more important is having the skills to do the job. Other forms of acceptable experience include:
Experience: Minimum of two years of successful sales performance or related experience in Upmarket Sales
Sales Learning Consultant - GES Field
Trainer job in Florham Park, NJ
ADP is hiring a Sales Learning Consultant - GES Field Sales
In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
A college degree is nice to have but not required. What's more important is having the skills to do the job. Other forms of acceptable experience include:
Experience: Minimum of two years of successful sales performance or related experience in Upmarket Sales
Professional Learning Consultant (Per Diem/Contract Position)
Trainer job in New York, NY
Professional Learning Consultant (Per Diem/Contract Position) PowerMyLearning is a national nonprofit transforming math education through innovative math products and evidence-based professional learning. We help educators strengthen math instruction and deepen student understanding so every child can build strong math foundations and thrive academically.
Our evidence-based solutions foster rich math discourse, meaningfully engage families, and support multilingual learners while equipping teachers with AI-driven insights that reveal how students think about math, not just whether they get the right answer.
With more than two decades of experience in historically marginalized communities, we've demonstrated statistically significant gains on math achievement, growth mindset, and teacher practice.
To learn more, visit PowerMyLearning.org.
POSITION DESCRIPTION
The Professional Learning Consultant will play a crucial role in the implemention of PowerMyLearning's professional development services in schools and districts across New York City's five boroughs. Reporting to the Director of Programs, this on-site role is based primarily at partner schools.
The Professional Learning Consultant will manage partnerships and deliver professional learning by facilitating group sessions and providing individualized support via 1:1 instructional coaching. Additional contributions to the professional learning team may be required. Work occurs during the school year with contracts assigned based on availability and alignment with school needs.
KEY RESPONSIBILITIES
* Leadprogram implementation for a caseload of partnerships
* Manage relationships with school and district-based project managers and school leaders, including providing regular progress updates as determined for each partnership
* Collaborate with administrators and teachers at partner schools to develop goals to increase student achievement related to the programming sold to their schools
* Deliver high-quality professional development services grounded in the PowerMyLearning Framework for Teachers (including coaching and workshops) to schools and districts in their region
* Provide on-site guided support to teachers (demonstration teaching, classroom observation, feedback discussions, etc.) as they explore different ways they can strengthen learning relationships with students and families to support student success
* Support teachers with implementation of Family Playlists, including onboarding, usage guidance, and ongoing troubleshooting to promote strong family engagement
* Work with teachers to set professional goals and collect data and evidence of progress towards those goals
* Ensure proper tracking and documentation of all partnerships, including of lessons learned to inform program improvement and evidence of progress toward student achievement and improved teacher instruction
* Communicate experiences and feedback from the field to inform program and partnership development
* Understand and communicate PowerMyLearning's mission and approach to staff, constituents, and other stakeholders
CANDIDATE QUALIFICATIONS
Required
* Passion for PowerMyLearning's mission
* Bachelor's degree in Education or a related field
* 5+ years of K-12 teaching experience
* 3+ years of coaching teachers
* Experience leading professional development
* Experience working with youth and low-income communities
* Experience integrating inclusive and student-centered instructional approaches to support engagement and holistic development
* Experience with leveraging technology to support instruction
* Proven organizational and problem-solving skills
* Demonstrated ability to work independently and manage a complex schedule
* Capacity to thrive under pressure while working on multiple tasks and projects
* Excellent written and verbal communication skills
* Demonstrated flexibility when priorities change
Preferred
* Experience managing school partnerships
* Experience working with a Multilingual Learner population
* Experience writing or developing lesson plans and curriculum
* Experience as a school and/or district leader
* Master's degree or above in relevant education field
COMPENSATION
This position offers a competitive per-diem range of $62.50 to $93.75 per hour based on coaching or school leadership experience.
OUR VALUES AND HIRING PHILOSOPHY
PowerMyLearning strives to embody our core values: Strengthen Relationships, Embrace Learning, Advance Equity, and Embody Humility.
We are committed to building a diverse and inclusive organization in which we give voice to, and meet the needs of, the teachers, families, and students we serve. PowerMyLearning encourages applications from individuals of all backgrounds, especially people of color and members of other historically marginalized groups.
PowerMyLearning is committed to providing equal employment opportunities and does not discriminate on any basis prohibited by applicable law.
We encourage applications from people with unusual career paths and diverse experiences. Even if you haven't had a similar role before, we welcome you to apply!
TO APPLY
Qualified candidates can apply by visiting *********************************************** You will need to submit a resume and cover letter.
Applications will be reviewed on a rolling basis.
Clinical Applications Trainer
Trainer job in Verona, NJ
The Clinical Applications Trainer leverages deep expertise in EHR Systems (athena One) and clinical practice to empower healthcare teams, ensuring technology is seamlessly integrated into daily workflows to enhance patient care and operational efficiency. This role focuses on developing and delivering training programs for practice staff, ensuring workflows are efficient, evidence-based, and user-friendly within EHR systems (athena One).
The Trainer provides ongoing support, and educational resources to empower end-users, drive adoption, and support quality initiatives. Collaboration with clinicians, administrative teams, and IT is essential to optimize workflows, implement system enhancements, and facilitate seamless integration of clinical processes and technology.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to):
Develop and deliver training programs for clinical templates, order sets, and documentation tools in the EHR.
Educate and support end-users on workflows, system functionality, and best practices.
Analyze workflows and recommend improvements for efficiency and compliance.
Develop educational materials, guides, and resources for staff.
Ensure training content aligns with CMS, HIPAA, and organizational standards.
Collaborate with internal teams for upgrades, issue resolution, and new feature rollouts.
Participate in EHR optimization projects and go-live support.
Other duties as required.
Qualifications
REQUIRED SKILLS & QUALIFICATIONS
Clinical background (RN, LPN, MA, or similar) or direct experience working in a healthcare setting.
Minimum of 3-5 years of experience training electronic health record (EHR) systems (athena One, Epic, Cerner, etc.).
Excellent analytical, problem-solving, and communication skills.
Experience with adult education principles and instructional design.
Proven experience in developing and delivering training programs for clinical applications.
Ability to translate clinical needs into clear, actionable training content.
Detail-oriented with strong organizational and presentation skills.
Proficient in Microsoft Office 365
WORK ENVIRONMENT/PHYSICAL DEMANDS
Office setting, with extended periods of sitting and computer work.
Travel required as needed to office locations.
TOTAL REWARDS AT VANOVA HEALTH SOLUTIONS:
At Vanova, we see Total Rewards as more than just a paycheck and recognize that value comes in many forms. It is the full experience of being a part of our incredible team working toward a shared, mission-driven purpose. We're proud to offer competitive compensation, health and wellness benefits, a retirement savings plan, time off to recharge, learning opportunities to continually grow, and meaningful work in a collaborative culture that fosters team connection through shared celebrations and appreciation events.
We are committed to investing in the future of our people and focused on expanding our total rewards to support every stage of your journey with us.
The anticipated base annual salary for this role ranges from $70k to $90k.
This position may be eligible for an annual bonus opportunity based on individual performance and company financial performance.
Comprehensive benefits based on eligibility include a 401K retirement savings plan with company match, paid time off (vacation, personal days, holidays, and sick time), and health benefits (medical, prescription drug, dental and vision insurance).
Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to location, skill level, years and depth of relevant experience, and education.
EEOC Statement: Vanova Health is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills associated with it. Duties and expectations may be subject to change with or without notice.
#LI DNI
Auto-ApplyClinical Affairs Training Specialist
Trainer job in New York, NY
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description $90,000 To $120,000 Per Year
Training Developer - Finance, Supply Chain, or HCM Specialties
Trainer job in New York, NY
We are seeking skilled Training Developers to design and deliver impactful learning experiences for end users across three critical business areas: Finance, Supply Chain Management, or HCM business processes. The ideal candidate will bring expertise in one or more of these specialties and a passion for translating complex ERP and HR systems into practical, engaging, and easy-to-understand training content.
Key Responsibilities
Design and develop training materials across multiple modalities including Instructor-Led Training (ILT), Web-Based Training (WBT/eLearning), Quick Reference Guides (QRGs), and simulations.
Create interactive videos and simulations using Articulate Storyline or Adobe Captivate.
Partner with subject matter experts (SMEs), business analysts, and project stakeholders to ensure training content reflects current processes and systems.
Support SAP S/4HANA and Workday implementation projects, ensuring training aligns with system functionality and organizational requirements.
Develop visually compelling presentations and course materials using the MS Office Suite (PowerPoint, Excel, Word).
Apply best practices in instructional design, adult learning theory, and visual design to drive knowledge retention and adoption.
Conduct pilot sessions, gather feedback, and refine training content as needed.
What We Offer
Opportunity to shape user adoption of enterprise technology platforms.
Collaborative, forward-thinking work environment.
Exposure to large-scale, transformative ERP and HCM initiatives.
RequirementsQualifications
Bachelor's degree in Instructional Design, Education, Business, or related field (or equivalent experience).
Proven experience in developing training content for ERP or HCM implementation projects, with preference for SAP S/4HANA and Workday.
Proficiency in Articulate Storyline or Adobe Captivate for creating eLearning modules and simulations.
Strong command of MS Office Suite for building polished deliverables.
Demonstrated visual design and presentation skills.
Excellent written and verbal communication skills; ability to simplify complex concepts for diverse audiences.
Familiarity with Learning Management Systems (LMS) such as SuccessFactors, Workday Learning, or Cornerstone OnDemand.
Specialty Areas
We are seeking Training Developers with expertise in one or more of the following areas:
Finance - General ledger, accounts payable/receivable, financial reporting, budgeting, and compliance.
Supply Chain Management - Procurement, inventory, logistics, and supplier management.
Human Capital Management (HCM) - Core HR, payroll, talent, and workforce management processes.
Educational Specialist, Training and Capacity Building
Trainer job in New York, NY
Unit: Programs Department: Youth Services Reports to: Coordinator, Training and Capacity Building Classifications: Exempt, F.T. (YSD) The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners.
Essential Functions:
% Time
Role Description
65%
Training and Capacity Building Services
* Workshop development and facilitation, including:
* Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners.
* Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement.
* Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness.
* Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions.
* Conduct training coordination and logistics, including:
* Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software
* Managing pre and post-training material distribution
* Tracking and recording attendance data in Salesforce and sharing reports with the data team
* Maintaining an organized database of training participants for funding compliance and future communications
* Engage in outreach and engagement efforts, including:
* Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners.
* Conduct and share consistent, monthly training and capacity building communication, such as a newsletter
* Promote training opportunities through social media and interagency communications
* Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices.
10%
Programmatic Direct Service
Work closely with other HMI departments and staff to support ongoing programs and services
1. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm).
2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed.
3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc.
4. Participate and assist with general HMI agency-wide events.
15%
Administrative & Other Duties
Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders.
1. Maintain client-level data, including follow-up notes and referral logs.
2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce
3. Document, code, and enter data for program analysis.
4. Submit all necessary documentation to Data Coordinator(s).
Participate in professional development trainings
As needed
Other duties as assigned by supervisor.
Knowledge, Skills, and Abilities Required:
* Bachelor's degree in education, health education, public health, or related human services field.
* Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners.
* Experience facilitating group discussions and managing a variety of small and large group dynamics.
* Experience planning and implementing workshops and trainings.
* At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds.
* Ability to exercise independent judgment when appropriate; strong decision-making skills.
* Strong oral and written communication skills.
* Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications.
* Bi-lingual (Spanish-English) skills a plus.
Working Conditions:
* Work at 2 Astor Place, NYC
* Standard Hours are Mon - Fri, 12:00 PM - 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.
Technical Engineering Training Specialist
Trainer job in Parsippany-Troy Hills, NJ
The Technical Engineering Training Specialist is responsible for developing and conducting training programs for Internal and External customers for the complete Stago Product line (instruments, reagents and digital products), giving the customer the highest level of understanding, functionality and operation.
Essential Duties & Responsibilities
Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all new hire Engineers on all system types from installation through to decommission. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all customer BMETs (Biomed Engineers) when requested from annual PMs and basic curatives. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. Demonstrates procedures being taught, such as programming, troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
Administers written and practical examinations and provides all employee grades to Training Coordinator and / or Director TSG.
Maintains training department equipment in excellent working condition, units are current on PMs and TBs, this includes customer instruments, FSG training instruments and the instruments in the VIP space.
Observes trainees in classroom and answers trainees' questions.
Annually, or as needed, review material to update the training program to ensure continuous improvement. Ensures retired documents are properly archived and only new material is presented. Work on projects as requested by Director TSG.
Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program.
Ensures that all Engineers and BMET classes have functioning analyzers, proper reagents and printed material prior to the class starting.
Education and Requirements
BS degree in related field from an accredited four year college or university required in the field of Engineering; Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required, some training experience preferred.
To perform this job successfully, an individual should have knowledge of Database software, Microsoft Office Suite. All company usable software.
Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Demonstrated typing / key boarding skills.
Ability to travel domestically or internationally, if needed. Up to 10% travel may be required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as defined by customer requirements.
We offer an extensive benefit and compensation package that includes medical, dental, vision, FSA, 401k, PTO, life and disability insurance, as well as a comprehensive leave program. Pay anticipated for this position in New Jersey is from $70,000-$85,000 depending on a number of factors. This role is also anticipated to be eligible to participate in a bonus plan associated with this position. In the ordinary course of business, compensation and benefits programs may change based upon the Company's needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Training Specialist
Trainer job in New York, NY
Job Title: Training & Development Specialist
Department: IT
Reports To: Training & Instructional Design Manager
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
Travel & Store Coverage Plan ( 2 openings for Bronx and Brooklyn)
We want to be transparent about travel expectations so candidates know this is a well-planned and organized role-not a hectic travel job.
No long same-day travel: You will
not
be asked to travel from the Bronx to Long Island and then to Pennsylvania in the same day. That doesn't happen here.
Organized scheduling: All store visits are grouped in a logical way. Our scheduling manager (Fatima) ensures your travel is smooth and realistic.
Localized assignments: Most days are kept within the same borough (e.g., Bronx, Manhattan, Brooklyn, Queens, or Long Island). Traveling across multiple boroughs in one day is not the norm.
Hotel & meals covered: For new store openings outside your home area (for example, if a Connecticut store is opening but you live in the Bronx), the company covers hotel stays and meals so you don't need to commute daily.
Occasional extended coverage: From time to time, you may be asked to cover stores in NJ, Staten Island, Upstate NY, or a few New England stores, but this happens only as needed and is always scheduled in advance.
CT & New England visits: Trips to Connecticut or New England are infrequent-typically spaced out 1.5-2 months between visits.
Summary:
We are seeking a Training & Development Specialist to deliver engaging and effective training programs for employees and store members. This role involves both in-person and virtual training, using creative methods to ensure participants gain the knowledge and skills they need to succeed.
Responsibilities:
Facilitate training sessions (English & Spanish) on systems and tools (e.g., SAP) through interactive methods.
Prepare training materials, set up sessions, and ensure smooth delivery.
Create a positive and inclusive learning environment.
Monitor engagement, provide one-on-one support, and adjust content as needed.
Collect feedback, evaluate effectiveness, and recommend improvements.
Maintain and update training resources and materials.
Collaborate with the training team to enhance programs and share best practices.
Stay current with training trends, tools, and facilitation techniques.
Qualifications:
Bachelor's degree in Education, Business, or related field (preferred).
Experience delivering in-person and virtual training to diverse groups.
Bilingual: Proficient in English and Spanish.
Strong communication, facilitation, and adaptability skills.
Comfortable with learning technologies (LMS, webinar platforms, MS Office, etc.).
Strong time management, problem-solving, empathy, and patience.
A reasonable, good faith estimate of the minimum and maximum annual salary will be $70,000 $70,000 for this position with full benefits.
Sales Learning Consultant - HRO
Trainer job in Florham Park, NJ
ADP is hiring a Sales Learning Consultant. In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
Experience: Minimum of two years of successful sales performance or related experience.
Education: BA or BS in Education, Business, Human Resources, required.
Sales Learning Consultant - HRO
Trainer job in Florham Park, NJ
ADP is hiring a Sales Learning Consultant. In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
Experience: Minimum of two years of successful sales performance or related experience.
Education: BA or BS in Education, Business, Human Resources, required.
Educational Specialist, Training and Capacity Building
Trainer job in New York, NY
Job Description
EDUCATIONAL SPECIALIST, TRAINING AND CAPACITY BUILDING
Unit: Programs
Department: Youth Services
Reports to: Coordinator, Training and Capacity Building
Classifications: Exempt, F.T. (YSD)
The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners.
Essential Functions:
% Time
Role Description
65%
Training and Capacity Building Services
· Workshop development and facilitation, including:
· Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners.
· Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement.
· Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness.
· Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions.
· Conduct training coordination and logistics, including:
· Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software
· Managing pre and post-training material distribution
· Tracking and recording attendance data in Salesforce and sharing reports with the data team
· Maintaining an organized database of training participants for funding compliance and future communications
· Engage in outreach and engagement efforts, including:
· Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners.
· Conduct and share consistent, monthly training and capacity building communication, such as a newsletter
· Promote training opportunities through social media and interagency communications
· Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices.
10%
Programmatic Direct Service
Work closely with other HMI departments and staff to support ongoing programs and services
1. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm).
2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed.
3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc.
4. Participate and assist with general HMI agency-wide events.
15%
Administrative & Other Duties
Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders.
1. Maintain client-level data, including follow-up notes and referral logs.
2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce
3. Document, code, and enter data for program analysis.
4. Submit all necessary documentation to Data Coordinator(s).
Participate in professional development trainings
As needed
Other duties as assigned by supervisor.
Knowledge, Skills, and Abilities Required:
Bachelor's degree in education, health education, public health, or related human services field.
Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners.
Experience facilitating group discussions and managing a variety of small and large group dynamics.
Experience planning and implementing workshops and trainings.
At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds.
Ability to exercise independent judgment when appropriate; strong decision-making skills.
Strong oral and written communication skills.
Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications.
Bi-lingual (Spanish-English) skills a plus.
Working Conditions:
Work at 2 Astor Place, NYC
Standard Hours are Mon - Fri, 12:00 PM - 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.
Job Posted by ApplicantPro
Technical Applications Training Specialist
Trainer job in Parsippany-Troy Hills, NJ
The Technical Applications Training Specialist is responsible for developing and conducting training programs for Internal and External customers for the complete Stago line of products (instruments, reagents and digital products), providing the customer the highest level of understanding, functionality and operational knowledge possible.
Job Duties:
* Responsible for all external customer training done at Stago Training Center as well as at customer facility. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Work with TSMs and other Training Leads to evaluate the course material to ensure it is current and in compliance with lab regulations.
* Participate in annual review of department material to update the program and ensure continuous improvement. Ensure retired material is properly archived and new material is properly documented with an effective date.
* Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Demonstrates to internal and external customers the procedures being taught, such as loading products and patient samples, maintenance, basic troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Observes trainees in classroom and answers trainees' questions.
* Administers written and practical examinations and submits said grades to the Training Coordinator and / or Director TSG.
* Work in an environment of continuous quality improvement. Work on Projects as requested by Director TSG.
* Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program.
* Manages needs for internal and external customer classes from printouts to functioning analyzers.
* Travel in field with TSS if possible to improve training programs.
Education/Experience:
* BS degree in related field from an accredited four year college or university required; (MT) Certification or equivalent preferred; Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required.
* Knowledge of Hemostasis and some training experience preferred.
Skills:
* Knowledge of database software, Microsoft Office Suite. All company usable software.
* Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Demonstrated typing/keyboarding skills
* Travel: Ability to travel domestically or internationally, if needed. Up to 10% travel may be required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements.
We offer an extensive benefit and compensation package that includes medical, dental, vision, FSA, 401k, PTO, life and disability insurance, as well as a comprehensive leave program. Pay anticipated for this position in New Jersey is from $70,000-$85,000, depending on a number of factors. This role is also anticipated to be eligible to participate in a bonus plan which is associated with this position. In the ordinary course of business, compensation and benefits programs may change based upon the Company's needs.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or other characteristics protected by law.