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Unarmed security guard vs security/customer service

The differences between unarmed security guards and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, an unarmed security guard has an average salary of $32,946, which is higher than the $32,115 average annual salary of a security/customer service.

The top three skills for an unarmed security guard include unarmed security, patrol and law enforcement. The most important skills for a security/customer service are ID, patrol, and security services.

Unarmed security guard vs security/customer service overview

Unarmed Security GuardSecurity/Customer Service
Yearly salary$32,946$32,115
Hourly rate$15.84$15.44
Growth rate3%3%
Number of jobs99,613224,564
Job satisfaction--
Most common degreeHigh School Diploma, 44%High School Diploma, 34%
Average age4343
Years of experience--

What does an unarmed security guard do?

The primary responsibility of an unarmed security guard is to monitor and protect properties against damage or criminal attack. They must be alert, patrol the premises, and respond to emergencies. They also monitor alarm systems and video surveillance cameras. In cases of security breaches, they are expected to bring in law enforcement agents.

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

Unarmed security guard vs security/customer service salary

Unarmed security guards and security/customer services have different pay scales, as shown below.

Unarmed Security GuardSecurity/Customer Service
Average salary$32,946$32,115
Salary rangeBetween $23,000 And $45,000Between $24,000 And $41,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateAlaskaAlaska
Best paying companyInter-Con Security SystemsJPMorgan Chase & Co.
Best paying industryUtilitiesHospitality

Differences between unarmed security guard and security/customer service education

There are a few differences between an unarmed security guard and a security/customer service in terms of educational background:

Unarmed Security GuardSecurity/Customer Service
Most common degreeHigh School Diploma, 44%High School Diploma, 34%
Most common majorCriminal JusticeBusiness
Most common college--

Unarmed security guard vs security/customer service demographics

Here are the differences between unarmed security guards' and security/customer services' demographics:

Unarmed Security GuardSecurity/Customer Service
Average age4343
Gender ratioMale, 65.9% Female, 34.1%Male, 66.4% Female, 33.6%
Race ratioBlack or African American, 15.2% Unknown, 5.3% Hispanic or Latino, 17.8% Asian, 5.7% White, 54.4% American Indian and Alaska Native, 1.6%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%
LGBT Percentage6%6%

Differences between unarmed security guard and security/customer service duties and responsibilities

Unarmed security guard example responsibilities.

  • Train and certify in CPR and in properly using an a
  • Experience in route management, ATM replenishment, and vault inventory, processing currency deposits (large amounts).
  • Replenish ATM's, remove paper jams - money jams, make sure that assign ATM locations are working properly.
  • Conduct daily activity reports; monitor the CCTV system; sign visitors in/out; conduct daily rounds (perimeter check).
  • Monitor CCTV cameras for suspicious activity.
  • Patrol premises regularly and complete accompanying reports of findings or unusual activities.
  • Show more

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Unarmed security guard vs security/customer service skills

Common unarmed security guard skills
  • Unarmed Security, 28%
  • Patrol, 21%
  • Law Enforcement, 16%
  • Medical Emergencies, 6%
  • Unarmed Guard, 6%
  • Security Services, 3%
Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%

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