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Waitstaff captain vs shift leader and server

The differences between waitstaff captains and shift leader and servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a waitstaff captain has an average salary of $36,261, which is higher than the $24,814 average annual salary of a shift leader and server.

The top three skills for a waitstaff captain include customer service, and . The most important skills for a shift leader and server are customer service, POS, and food preparation.

Waitstaff captain vs shift leader and server overview

Waitstaff CaptainShift Leader And Server
Yearly salary$36,261$24,814
Hourly rate$17.43$11.93
Growth rate10%10%
Number of jobs3,134145,084
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 45%
Average age2828
Years of experience--

Waitstaff captain vs shift leader and server salary

Waitstaff captains and shift leader and servers have different pay scales, as shown below.

Waitstaff CaptainShift Leader And Server
Average salary$36,261$24,814
Salary rangeBetween $23,000 And $56,000Between $19,000 And $31,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between waitstaff captain and shift leader and server education

There are a few differences between a waitstaff captain and a shift leader and server in terms of educational background:

Waitstaff CaptainShift Leader And Server
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Waitstaff captain vs shift leader and server demographics

Here are the differences between waitstaff captains' and shift leader and servers' demographics:

Waitstaff CaptainShift Leader And Server
Average age2828
Gender ratioMale, 33.3% Female, 66.7%Male, 32.3% Female, 67.7%
Race ratioBlack or African American, 7.0% Unknown, 5.7% Hispanic or Latino, 19.2% Asian, 8.5% White, 58.9% American Indian and Alaska Native, 0.8%Black or African American, 12.0% Unknown, 5.7% Hispanic or Latino, 18.2% Asian, 8.3% White, 54.9% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between waitstaff captain and shift leader and server duties and responsibilities

Waitstaff captain example responsibilities.

  • Lead a platoon that earn numerous awards for jamming opposition force artillery nets and conducting counterattacks on opposition electronic warfare platoons.
  • Direct the installation, operation and maintenance of military radio and telecommunications assets for combat infantry units and fix telephone facilities.
  • Provide leadership, mentoring, and training for commission and non-commission soldiers in a military headquarters staff and line unit organization.

Shift leader and server example responsibilities.

  • Provide customers with a great dining experience while serving or bartending.
  • Accommodate individual needs such as food allergies, drink preferences, and make suggestions.
  • Coach server team in upselling techniques to maximize ticket totals / high service standards.
  • Cater to their dining and bartending needs, while suggestively selling new items on the menu.
  • Recognize for exceeding sales goals on a consistent basis by upselling, suggestively selling and cross-selling.
  • Create delicious tasting food items and be responsible for knowing how to run the (POS) system.
    • Show more

Waitstaff captain vs shift leader and server skills

Common waitstaff captain skills
  • Customer Service, 100%
Common shift leader and server skills
  • Customer Service, 27%
  • POS, 7%
  • Food Preparation, 5%
  • New Servers, 5%
  • Customer Complaints, 5%
  • Guest Satisfaction, 4%

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Updated January 8, 2025

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