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Wireless sales associate vs sales support associate

The differences between wireless sales associates and sales support associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a wireless sales associate has an average salary of $40,979, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for a wireless sales associate include customer service, sales floor and wireless devices. The most important skills for a sales support associate are sales floor, back room, and math.

Wireless sales associate vs sales support associate overview

Wireless Sales AssociateSales Support Associate
Yearly salary$40,979$34,454
Hourly rate$19.70$16.56
Growth rate-4%
Number of jobs259,565447,642
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 52%
Average age4147
Years of experience-4

What does a wireless sales associate do?

Wireless sales associates are typically employed at telecommunication companies. Their responsibilities include taking care of customer service issues, answering their questions, providing recommendations, organizing the store's supply, and preventing theft. Also, they organize and maintain the merchandise to make them presentable and encourage continuous sales. Additionally, they evaluate and precisely process product returns, as well as help customers determine alternative products that meet their needs. Qualities required for the job include integrity, excellent communication skills, ability to sell products, and keenness for details.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Wireless sales associate vs sales support associate salary

Wireless sales associates and sales support associates have different pay scales, as shown below.

Wireless Sales AssociateSales Support Associate
Average salary$40,979$34,454
Salary rangeBetween $33,000 And $50,000Between $25,000 And $46,000
Highest paying CityFresno, CABoston, MA
Highest paying stateWashingtonMassachusetts
Best paying companyAT&TGoldman Sachs
Best paying industryRetailFinance

Differences between wireless sales associate and sales support associate education

There are a few differences between a wireless sales associate and a sales support associate in terms of educational background:

Wireless Sales AssociateSales Support Associate
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Wireless sales associate vs sales support associate demographics

Here are the differences between wireless sales associates' and sales support associates' demographics:

Wireless Sales AssociateSales Support Associate
Average age4147
Gender ratioMale, 54.1% Female, 45.9%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.6%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between wireless sales associate and sales support associate duties and responsibilities

Wireless sales associate example responsibilities.

  • Require to manage time and employee hours schedule in conjunction with intake of customer PCs in need of repair.
  • Job responsibilities include achieving sales goals, negotiating with customers and keeping positive customer relationship.
  • Process daily inventory through the company POS.
  • Understand POS software and process different forms of payment.
  • Partner with Samsung representative to learn about their products to increase sales.
  • Start new contracts, troubleshoot problems, and work as cashier when need.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Wireless sales associate vs sales support associate skills

Common wireless sales associate skills
  • Customer Service, 24%
  • Sales Floor, 18%
  • Wireless Devices, 13%
  • Inventory Management, 9%
  • Wireless Sales, 9%
  • Inventory Counts, 8%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%