911 emergency dispatcher vs police dispatcher

The differences between 911 emergency dispatchers and police dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a police dispatcher has an average salary of $37,402, which is higher than the $36,782 average annual salary of a 911 emergency dispatcher.

The top three skills for a 911 emergency dispatcher include EMS, computer aided dispatch and NCIC. The most important skills for a police dispatcher are computer aided dispatch, patrol, and CAD.

911 emergency dispatcher vs police dispatcher overview

	911 Emergency Dispatcher	Police Dispatcher
Yearly salary	$36,782	$37,402
Hourly rate	$17.68	$17.98
Growth rate	4%	4%
Number of jobs	27,140	6,964
Job satisfaction	-	-
Most common degree	High School Diploma, 30%	Bachelor's Degree, 38%
Average age	39	39
Years of experience	-	-

911 emergency dispatcher vs police dispatcher salary

911 emergency dispatchers and police dispatchers have different pay scales, as shown below.

	911 Emergency Dispatcher	Police Dispatcher
Average salary	$36,782	$37,402
Salary range	Between $27,000 And $49,000	Between $28,000 And $48,000
Highest paying City	Minneapolis, MN	Philadelphia, PA
Highest paying state	Pennsylvania	Pennsylvania
Best paying company	Clark County	City of Seattle
Best paying industry	Government	Government

Differences between 911 emergency dispatcher and police dispatcher education

There are a few differences between a 911 emergency dispatcher and a police dispatcher in terms of educational background:

	911 Emergency Dispatcher	Police Dispatcher
Most common degree	High School Diploma, 30%	Bachelor's Degree, 38%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

911 emergency dispatcher vs police dispatcher demographics

Here are the differences between 911 emergency dispatchers' and police dispatchers' demographics:

	911 Emergency Dispatcher	Police Dispatcher
Average age	39	39
Gender ratio	Male, 26.8% Female, 73.2%	Male, 35.6% Female, 64.4%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between 911 emergency dispatcher and police dispatcher duties and responsibilities

911 emergency dispatcher example responsibilities.

Help deliver several healthy babies with the assistance of the 911 EMD cards.
Help callers perform CPR, Heimlich maneuver, and other lifesaving measures of injure subjects.
Answer emergency and non-emergency calls and dispatch the appropriate department whether it be police, fire, or ems.
Operate a nationwide computerize crime information system (NCIC) to all criminal justice agencies-local, state and federal.
Log warrant entries, missing persons, and stolen vehicles as well as other miscellaneous items into the national NCIC program.
Administer CPR instructions to numerous third party individuals.

Police dispatcher example responsibilities.

Rout dispatch calls to police, EMT, and fire departments.
Dispatch and answer phones for police, fire and ems units to calls for emergency and non-emergency situations.
Work with programs such as NCIS/LEAPS, CJIS and IMC.
Assist with completion of subpoenas and warrants.
Respond to emergency calls and dispatch appropriate police and EMT units.
Conduct the operations of radio, telephone, and cad computer systems.

911 emergency dispatcher vs police dispatcher skills

Common 911 emergency dispatcher skills

EMS, 12%
Computer Aided Dispatch, 10%
NCIC, 6%
CAD, 6%
Public Safety Agencies, 6%
Law Enforcement Agencies, 5%

Common police dispatcher skills

Computer Aided Dispatch, 15%
Patrol, 8%
CAD, 7%
NCIC, 6%
Law Enforcement Agencies, 6%
Dispatch System, 4%

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911 Emergency Dispatcher
911 Emergency Dispatcher vs Police Dispatcher

Updated January 8, 2025

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