911 emergency dispatcher vs security dispatcher

The differences between 911 emergency dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a 911 emergency dispatcher has an average salary of $36,782, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for a 911 emergency dispatcher include EMS, computer aided dispatch and NCIC. The most important skills for a security dispatcher are customer service, patients, and patrol.

911 emergency dispatcher vs security dispatcher overview

	911 Emergency Dispatcher	Security Dispatcher
Yearly salary	$36,782	$33,347
Hourly rate	$17.68	$16.03
Growth rate	4%	3%
Number of jobs	27,140	82,349
Job satisfaction	-	-
Most common degree	High School Diploma, 30%	High School Diploma, 33%
Average age	39	43
Years of experience	-	2

911 emergency dispatcher vs security dispatcher salary

911 emergency dispatchers and security dispatchers have different pay scales, as shown below.

	911 Emergency Dispatcher	Security Dispatcher
Average salary	$36,782	$33,347
Salary range	Between $27,000 And $49,000	Between $26,000 And $41,000
Highest paying City	Minneapolis, MN	Bellevue, WA
Highest paying state	Pennsylvania	Alaska
Best paying company	Clark County	Brigham and Women's Hospital
Best paying industry	Government	Hospitality

Differences between 911 emergency dispatcher and security dispatcher education

There are a few differences between a 911 emergency dispatcher and a security dispatcher in terms of educational background:

	911 Emergency Dispatcher	Security Dispatcher
Most common degree	High School Diploma, 30%	High School Diploma, 33%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

911 emergency dispatcher vs security dispatcher demographics

Here are the differences between 911 emergency dispatchers' and security dispatchers' demographics:

	911 Emergency Dispatcher	Security Dispatcher
Average age	39	43
Gender ratio	Male, 26.8% Female, 73.2%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	17%	7%

Differences between 911 emergency dispatcher and security dispatcher duties and responsibilities

911 emergency dispatcher example responsibilities.

Help deliver several healthy babies with the assistance of the 911 EMD cards.
Help callers perform CPR, Heimlich maneuver, and other lifesaving measures of injure subjects.
Answer emergency and non-emergency calls and dispatch the appropriate department whether it be police, fire, or ems.
Operate a nationwide computerize crime information system (NCIC) to all criminal justice agencies-local, state and federal.
Log warrant entries, missing persons, and stolen vehicles as well as other miscellaneous items into the national NCIC program.
Administer CPR instructions to numerous third party individuals.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

911 emergency dispatcher vs security dispatcher skills

Common 911 emergency dispatcher skills

EMS, 12%
Computer Aided Dispatch, 10%
NCIC, 6%
CAD, 6%
Public Safety Agencies, 6%
Law Enforcement Agencies, 5%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%

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Office and Administrative Industry
911 Emergency Dispatcher
911 Emergency Dispatcher vs Security Dispatcher

Updated January 8, 2025

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