Patient Account Representative
Account representative job in Chapel Hill, NC
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
Greet and assist patients and visitors in a courteous and professional manner
Answer incoming calls and direct inquiries to the appropriate department or team member
Respond to patient billing questions, explain statements, and provide basic account information
Accept and process patient payments; provide receipts and documentation as needed
Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
Collaborate with billing, clinical, and administrative staff to resolve patient account issues
Maintain confidentiality of patient information in compliance with HIPAA and institutional policies
Ensure desk and waiting area remain clean, organized, and professional
Qualifications
Education & Experience:
High school diploma or GED required
1-2 years of experience in a healthcare, medical, dental, or customer service setting
Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
Strong interpersonal and verbal communication skills
Professional demeanor and commitment to providing excellent customer service
Ability to manage multiple tasks and prioritize in a busy environment
Proficient in Microsoft Office and comfortable working with databases and digital records
Detail-oriented with strong problem-solving and organizational abilities
Knowledge of HIPAA and patient confidentiality requirements
Licensed Sales Representative
Account representative job in Raleigh, NC
What You'll Do:
Grow licensed sales revenue and manage territory strategy
Build and maintain customer relationships
Identify new opportunities, including custom corporate programs
Communicate updates on product, market trends, and account needs
Partner internally across teams and support industry events
What You Bring:
BS degree and/or 5+ years apparel or industry sales experience
Strong communication, organization, and forecasting skills
Ability to analyze retail data and manage multiple priorities
Team-oriented mindset and advanced Microsoft Office skills
Senior Billing Analyst
Account representative job in Raleigh, NC
The Opportunity:
Senior Billing Analyst Email resumes to: ******************************* We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You'll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes.
Job Responsibilities
Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
Reconcile account discrepancies, investigate client disputes, and support collections as needed.
Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
Train and support new team members as required.
Required Qualifications
Strong numeracy and reconciliation skills; confident working with financial data.
Proficiency in Microsoft Excel and Word.
Comfortable working flexible hours, including occasional off-hours support.
Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions.
Strong organizational and time management abilities with a focus on results and meeting deadlines.
A proactive approach to identifying inefficiencies and suggesting process improvements.
Previous experience in a shared services or global operations environment.
Familiarity with billing systems and procedures.
Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
Easy ApplyBilling Assistant
Account representative job in Durham, NC
Job Purpose
Provide administrative help to the office/administrative manager, branch manager, salesmen and provide support to counter sales when needed.
Essential Duties & Responsibilities
Provide administrative support to sales department.
Responsible for job set up & distribution of RC's
Invoice jobs which may involve investigating leases and returns for missing equipment, correct dates, etc.
Mail out/email invoices to customer in a timely manner
Contract Labor: Submission of weekly timesheets & spreadsheets to temp labor agencies.
Enter hours for E&D in time & attendance
Enter hours in spreadsheet for contract labor
Routinely provide courteous telephone and visitor reception as required.
Restock office supply closet, ordering business cards as needed.
Undertake other duties or special tasks as assigned by the Office Administrative Manager or Branch Manager.
Minimum Qualifications
High School Diploma or equivalent
Strong Customer Service skills
Computer Skills (Word, Excel, Outlook)
Positive Attitude/Ability to work as a team
Excellent verbal communication
Professional Appearance
Experience in customer service a plus
Other requirements
Quick learner who can handle different functions.
Ability to multi-task and remain organized.
Maintain a stocked and clean office
Maintain Petty cash and daily deposits
Reconcile & file paperwork daily
Constantly improve product/industry knowledge to better assist customers.
Working Conditions
Employee will spend periods of time sitting at a desk working on a computer.
Accounts Receivable Specialist I
Account representative job in Durham, NC
Summary The specialist hired for this position should expect to learn our IFS customer record management, invoicing and collections processes, as well as customer portals. The specialist will help to ensure accurate and timely billing of customers across the company, communicate with department leadership on discrepancies and assist in streamlining the accounts receivable process by identifying areas for process improvement.
Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications- High School Diploma or equivalent- Excellent time management and detail orientation- U.S. Citizen or Permanent Resident- Proficiency in MS Office, specifically Outlook, Word, and Excel
Knowledge, Skills, and Abilities- Knowledge of computer navigation, Windows based- Strong desire to learn and develop- Strong mathematical skills- Intermediate Excel skills based on use of formulas and pivot tables or aptitude to learn- Self-directed learning to seek answers in the invoicing process- Attention to detail and accuracy- Professional verbal and written communication skills- A team focus to meet critical timelines
Supervisory ResponsibilitiesNone.
Essential Functions- Maintain a positive work atmosphere by acting and communicating in a professional manner- Develop accounts receivable process knowledge while ensuring compliance with company policies and procedures- Secure sensitive customer data- Develop an understanding and become proficient in the invoicing process and reporting dashboards- Manage a shared Outlook inbox- Provide exceptional service to the customer and co-workers by completing assigned work accurately and timely- Gain an understanding of system functionality and process flows and create or edit documentation- Raise questions and concerns quickly for resolution- Other duties as assigned
Physical DemandsExtended periods of sitting and working in front of a computer. If assigned to a manufacturing project, extended periods of standing, loud noises, and walking will be encountered. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment (could also be called "Work Conditions") Typically, office environment can be expected. Occasional site visits may require adapting to changing weather conditions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.Operating Company: PowerSecure
Billing Specialist I
Account representative job in Clinton, NC
The selected applicant will assist Practice Billing by providing consistent follow-up on unpaid claims utilizing reports, clearing house, and insurance explanation of benefits while filing appeals when necessary for reimbursement, data entry of patient demographics, insurance information, balance daily deposits, and accept insurance/patient payments.
Requirements:
High school graduate or higher.
One (1) year of experience with CPT and ICD-10 coding preferred.
Prior billing experience preferred
Ability to demonstrate excellent customer service skills with strong verbal communication.
Hours:
This is a full-time position working eight (8) hours a day, Monday - Friday. May be required to work other hours for effective department operations.
Your Health, Our Passion!
Accounts Receivable Specialist, Customer Service Operations
Account representative job in Raleigh, NC
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Billing Specialist
Account representative job in Lillington, NC
Job Description
Why Join First Choice Community Health Centers
Nestled in the heart of North Carolina, Harnett County offers a unique blend of small-town charm and convenient access to big-city amenities. Located less than an hour from both Raleigh and Fayetteville, residents enjoy the tranquility of rural living with the benefit of nearby urban excitement.
At First Choice, we're proud to offer employment opportunities in this beautiful area, giving you the chance to work in a close-knit community while staying connected to the vibrant Triangle region. With a perfect balance of peaceful + affordable living and easy access to cultural and career opportunities, Harnett County is an ideal place to call home.
Position Summary
The Medical Billing Specialist will be responsible for billing and collections for Medicare, Medicaid, Insurance, and Self Pay patients for all Medical and Dental clinics. Responsibilities of individual Billing Specialist will vary depending on assignment of responsibilities given by Billing Supervisor.
This role is on-site at our Lillington, NC office.
Benefit Offerings
Company-Paid Medical Insurance
Dental & Vision Insurance
403(b) Retirement Plan with Employer Match
Health Reimbursement Account (HRA)
Paid Time Off + 11 Paid Holidays
Life Insurance
Long and Short-Term Disability
Essential Duties and Responsibilities
Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends. Updates job knowledge by participating in educational opportunities.
Posting of all cash receipts and insurance payments to EHS software.
Research and follow up on all denials for payment.
Complete all 2nd Insurance filings.
Review charges from daily batches and maintain monthly Deposit Journal, as needed.
Assist Finance with reconciling EHS End of Day reports to Deposit Journal, as needed.
Report received payments to Accounting Manager for all services to be reimbursed to Physicians.
Cover vacancies at Patient Representative position during vacations, sickness, or vacant positions.
Maintaining accurate ICD-9, CPT and HCPCS codes within the EHS software.
Complete all required procedures on EHS software (i.e. End of Day, End of Month, etc.)
Research all credit Accounts Receivable balances and perform required follow up to resolve credit balance.
Research all Account Receivable balances and perform necessary follow up required to resolve Accounts Receivable balance issue.
Assist in preparation of all Monthly/Quarterly/Annual reconciliations and other required reporting as required by governing agencies
Assist Billing Manager in completion of all annual cost reports, annual financial audit, annual UDS report, and any other required annual governmental reporting.
Other reasonable duties as required by the CEO, Billing Manager or the Board of Directors
Education and/or Experience
High School diploma required.
Associates Degree in Medical Billing and Coding preferred - or a combination of education and experience.
Minimum of two years progressive billing experience required.
Other Skills and Abilities
Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, sticker for details, sense of personal responsibility for work performance and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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Patient Account Associate II EDI Coordinator
Account representative job in Raleigh, NC
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Lake Park Building
**Work City:**
West Valley City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Accounts receivable
Account representative job in Durham, NC
Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Knowledge/Skills Required:
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Qualifications
Knowledge/Skills Required:
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Collection Specialist
Account representative job in Clinton, NC
Job DescriptionBenefits:
Holiday Pay
Life Insurance
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Vision insurance
This position is responsible for resolving overdue bills. The successful candidate must be able to work independently and possess excellent communication skills including the ability to negotiate.
Responsibilities
Monitor accounts on a daily basis to identify customers with outstanding payments
Notify customers with overdue payments and provide options for repayment
Take the lead role in the legal process of securing delinquent payments
Investigate billing errors and disputes
Create reports to track payments and prioritize accounts having the biggest financial impact on the company
Review credit policies and implement revisions when necessary
Education and Experience
Degree in Accounting, Finance Business Management or equivalent experience
3-4 years of experience in high volume collections
Negotiation skills including collection techniques
Excellent communication skills, both verbal and written
Strong computer skills with proficiency in Microsoft Office, especially excel.
Benefits
Competitive salary
401(k) including up to a 4% company match
Medical, dental and vision insurance
Vacation and sick days
Holiday Pay
Collections Specialist - L1
Account representative job in Raleigh, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
Collections Specialist
Account representative job in Raleigh, NC
The Collections Specialist works directly with the Curator of Collections for the Historic Resources and Museum (HRM) Program on collections management tasks such as inventory, record-keeping, moving objects, and database entry. Assists Curator of Collections in maintaining records of accession, condition, and location of more than 27,000 objects in the HRM Program Collection. The candidate will be required to have a driver's license because of the necessity to travel between the various locations within the Historic Resources and Museum Program.
About Us: The Historic Resources and Museum Program oversee operations, programs, and collections at all of the City of Raleigh-run, attractions, historic sites and museums. These include: The City of Raleigh Museum, Dr. M.T. Pope House Museum, John P. "Top Greene African American Cultural Center, Mordecai Historic Park, the Raleigh Trolley, Latta University Historic Park, Moore Square, Pullen Park, Tucker House, the Borden Building and Stone Circle at Fletcher Park, and Fred Fletcher Amphitheater.This position provides support for collections management projects focused on cataloging, photographing, inventorying, numbering, and/or rehousing a variety of objects. Other activities include exhibit maintenance, environmental monitoring, and artifact research.
Minimum Qualifications: High School diploma and the equivalent of 3 semesters of college credit with a focus in history, art history, or a related field. A valid NC Driver's License and a safe driving record required. Effective oral and written communication, attention to detail, and time management skills required.
Preferred candidates have:
* Basic knowledge of proper artifact handling and museum documentation.
* Experience working in a museum, historic site, gallery, or related field.
* Experience using museum collections management software including PastPerfect.
* Experience monitoring the environment of exhibit and storage spaces.
* Experience in conducting a museum collections inventory.
ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Collections Specialist
Account representative job in Durham, NC
Collections Specialist - L1 Duration: 12.05.2016 - 06.09.2017 Pay rate: $16.51 Key Accountabilities/Responsibilities: Collection and accounts receivable management for AR trade customers Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required:
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Team Player
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Assistant
Account representative job in Durham, NC
Job Purpose Provide administrative help to the office/administrative manager, branch manager, salesmen and provide support to counter sales when needed. Essential Duties & Responsibilities * Provide administrative support to sales department. * Responsible for job set up & distribution of RC's
* Invoice jobs which may involve investigating leases and returns for missing equipment, correct dates, etc.
* Mail out/email invoices to customer in a timely manner
* Contract Labor: Submission of weekly timesheets & spreadsheets to temp labor agencies.
* Enter hours for E&D in time & attendance
* Enter hours in spreadsheet for contract labor
* Routinely provide courteous telephone and visitor reception as required.
* Restock office supply closet, ordering business cards as needed.
* Undertake other duties or special tasks as assigned by the Office Administrative Manager or Branch Manager.
Minimum Qualifications
* High School Diploma or equivalent
* Strong Customer Service skills
* Computer Skills (Word, Excel, Outlook)
* Positive Attitude/Ability to work as a team
* Excellent verbal communication
* Professional Appearance
* Experience in customer service a plus
Other requirements
* Quick learner who can handle different functions.
* Ability to multi-task and remain organized.
* Maintain a stocked and clean office
* Maintain Petty cash and daily deposits
* Reconcile & file paperwork daily
* Constantly improve product/industry knowledge to better assist customers.
Working Conditions
* Employee will spend periods of time sitting at a desk working on a computer.
Billing Specialist I
Account representative job in Clinton, NC
The selected applicant will assist Practice Billing by providing consistent follow-up on unpaid claims utilizing reports, clearing house, and insurance explanation of benefits while filing appeals when necessary for reimbursement, data entry of patient demographics, insurance information, balance daily deposits, and accept insurance/patient payments.
Requirements:
* High school graduate or higher.
* One (1) year of experience with CPT and ICD-10 coding preferred.
* Prior billing experience preferred
* Ability to demonstrate excellent customer service skills with strong verbal communication.
Hours:
This is a full-time position working eight (8) hours a day, Monday - Friday. May be required to work other hours for effective department operations.
Your Health, Our Passion!
Medical Billing Specialist
Account representative job in Lillington, NC
Why Join First Choice Community Health Centers
Nestled in the heart of North Carolina, Harnett County offers a unique blend of small-town charm and convenient access to big-city amenities. Located less than an hour from both Raleigh and Fayetteville, residents enjoy the tranquility of rural living with the benefit of nearby urban excitement.
At First Choice, we're proud to offer employment opportunities in this beautiful area, giving you the chance to work in a close-knit community while staying connected to the vibrant Triangle region. With a perfect balance of peaceful + affordable living and easy access to cultural and career opportunities, Harnett County is an ideal place to call home.
Position Summary
The Medical Billing Specialist will be responsible for billing and collections for Medicare, Medicaid, Insurance, and Self Pay patients for all Medical and Dental clinics. Responsibilities of individual Billing Specialist will vary depending on assignment of responsibilities given by Billing Supervisor.
This role is on-site at our Lillington, NC office.
Benefit Offerings
Company-Paid Medical Insurance
Dental & Vision Insurance
403(b) Retirement Plan with Employer Match
Health Reimbursement Account (HRA)
Paid Time Off + 11 Paid Holidays
Life Insurance
Long and Short-Term Disability
Essential Duties and Responsibilities
Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends. Updates job knowledge by participating in educational opportunities.
Posting of all cash receipts and insurance payments to EHS software.
Research and follow up on all denials for payment.
Complete all 2nd Insurance filings.
Review charges from daily batches and maintain monthly Deposit Journal, as needed.
Assist Finance with reconciling EHS End of Day reports to Deposit Journal, as needed.
Report received payments to Accounting Manager for all services to be reimbursed to Physicians.
Cover vacancies at Patient Representative position during vacations, sickness, or vacant positions.
Maintaining accurate ICD-9, CPT and HCPCS codes within the EHS software.
Complete all required procedures on EHS software (i.e. End of Day, End of Month, etc.)
Research all credit Accounts Receivable balances and perform required follow up to resolve credit balance.
Research all Account Receivable balances and perform necessary follow up required to resolve Accounts Receivable balance issue.
Assist in preparation of all Monthly/Quarterly/Annual reconciliations and other required reporting as required by governing agencies
Assist Billing Manager in completion of all annual cost reports, annual financial audit, annual UDS report, and any other required annual governmental reporting.
Other reasonable duties as required by the CEO, Billing Manager or the Board of Directors
Education and/or Experience
High School diploma required.
Associates Degree in Medical Billing and Coding preferred - or a combination of education and experience.
Minimum of two years progressive billing experience required.
Other Skills and Abilities
Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, sticker for details, sense of personal responsibility for work performance and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Auto-ApplySupervisor Patient Account Revenue Cycle
Account representative job in Raleigh, NC
Essential Functions- Oversees the day-to-day revenue cycle functions including claims processing, denials, payments,customer service, and follow up on accounts. Oversees adjustments, insurance processing andverification, accuracy of billing and payment posting. Monitors workflow to ensure timely processing.Collaborates with department leadership team to evaluate service needs and volumes and adjust staffinglevels accordingly. Assigns daily work schedules. Acts as a resource in the daily operations and activitiesof the department. Performs staff level duties as required.- Develops, implements and teaches new and evolving technologies. Communicates process and protocolto staff. Directs and coordinates training of new employees. Uses knowledge of insurance plans andcontractual arrangements affecting payments, to research incomplete, incorrect or outstanding claimsand/or patient issues. Investigates and resolves claims submission, disputes or complaints to resolution,as needed. Resolves billing/insurance issues and ensures compliance with departmental andgovernmental policies.- Supports the department leadership team in problem solving to address issues relating to volume orworkflow processes. Promotes effective working relations and works effectively as part of adepartment/unit team and interdepartmentally to facilitate that department's ability to meet its goals andobjective. Ensures coordination of services with other departments to promote the highest level ofefficiency and patient satisfaction.- Assists with Human Resource management functions including interviewing, selection, orientation,education/training, feedback, performance evaluation, and policy and procedure development. With thesupport of the leadership team, writes and may deliver corrective action and/or coaching. Assists inupdating and maintaining personnel files. Maintains and monitors Kronos records for employees. Presentsand documents staff meetings as required.- Oversees production and quality of staff performance to maintain efficiency and accuracy. Collaborateswith the department leadership team to resolve process issues or create new work flows to improve
performance. Ensures compliance with applicable regulatory guidelines and established departmentalpolicies and procedures, objectives, quality assurance program, safety, environmental and infectioncontrol standards.- Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.- Performs other duties as assigned.Skills- Operations Management- Leadership- Human Resources- Regulatory Requirements- Workflow Process- Communication- Insurance Processing and Issues- Medical Terminology- Claims Processing- Collaboration- Time Management- Team Building
**Essential Functions**
+ Oversees the day-to-day revenue cycle functions including claims processing, denials, payments, customer service, and follow up on accounts. Oversees adjustments, insurance processing and verification, accuracy of billing and payment posting. Monitors workflow to ensure timely processing. Collaborates with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assigns daily work schedules. Acts as a resource in the daily operations and activities of the department. Performs staff level duties as required.
+ Develops, implements and teaches new and evolving technologies. Communicates process and protocol to staff. Directs and coordinates training of new employees. Uses knowledge of insurance plans and contractual arrangements affecting payments, to research incomplete, incorrect or outstanding claims and/or patient issues. Investigates and resolves claims submission, disputes or complaints to resolution, as needed. Resolves billing/insurance issues and ensures compliance with departmental and governmental policies.
+ Supports the department leadership team in problem solving to address issues relating to volume or workflow processes. Promotes effective working relations and works effectively as part of a department/unit team and interdepartmentally to facilitate that department's ability to meet its goals and objective. Ensures coordination of services with other departments to promote the highest level of efficiency and patient satisfaction.
+ Assists with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. With the support of the leadership team, writes and may deliver corrective action and/or coaching. Assists in updating and maintaining personnel files. Maintains and monitors Kronos records for employees. Presents and documents staff meetings as required.
+ Oversees production and quality of staff performance to maintain efficiency and accuracy. Collaborates with the department leadership team to resolve process issues or create new work flows to improve performance. Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Operations Management
+ Leadership
+ Human Resources
+ Regulatory Requirements
+ Workflow Process
+ Communication
+ Insurance Processing and Issues
+ Medical Terminology
+ Claims Processing
+ Collaboration
+ Time Management
+ Team Building
**Physical Requirements:**
**Qualifications**
+ High School Diploma or Equivalent is required.
+ Three (3) years of experience in back-end revenue cycle is required
+ One (1) year of team lead or supervisory experience required
+ Five (5) years of experience in back-end revenue cycle experiences preferred
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers who require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Hybrid position, associate must be able to commute to the office to support clerical team when needed.
**Location:**
Lake Park Building
**Work City:**
West Valley City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$25.02 - $39.41
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Collection Specialist
Account representative job in Clinton, NC
Benefits:
Holiday Pay
Life Insurance
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Vision insurance
This position is responsible for resolving overdue bills. The successful candidate must be able to work independently and possess excellent communication skills including the ability to negotiate.
Responsibilities
Monitor accounts on a daily basis to identify customers with outstanding payments
Notify customers with overdue payments and provide options for repayment
Take the lead role in the legal process of securing delinquent payments
Investigate billing errors and disputes
Create reports to track payments and prioritize accounts having the biggest financial impact on the company
Review credit policies and implement revisions when necessary
Education and Experience
Degree in Accounting, Finance Business Management or equivalent experience
3-4 years of experience in high volume collections
Negotiation skills including collection techniques
Excellent communication skills, both verbal and written
Strong computer skills with proficiency in Microsoft Office, especially excel.
Benefits
Competitive salary
401(k) including up to a 4% company match
Medical, dental and vision insurance
Vacation and sick days
Holiday Pay
Since 1958, our family-owned business has offered the best propane products and service to homes, commercial companies and agricultural businesses in southeastern North Carolina. Since the early 1990's, we have been providing professional propane cylinder exchange covering 20 states. We have large fleet of commercial delivery trucks backed by a staff of experts trained to look after our customers. Are you the next expert?
Auto-ApplyCollections Specialist - L1
Account representative job in Raleigh, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com