Customer Service Representative
Account representative job in Cooper City, FL
Licensed Insurance CSR/Agent (Homeowners-Focused)
Full-Time | In-Office | Cooper City, Broward County, FL
Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk.
What You'll Tackle:
- Fix policy hiccups, answer client questions, and work those remarkets like a champ
- Client emails and phone calls
- Be part of a team that actually enjoys showing up
What You Bring:
- Active 2-20, 20-44, or 4-40 ready to upgrade within a few months
- 1+ year of insurance service
- You're detailed, dependable, and drama-free
What You'll Get:
- $27/hour starting pay (negotiable)
- Monthly retention bonuses for great client service
- Additional in-office bonus for licensed full-time staff
- $110/week for health + $10/week cell phone reimbursement
- $10/week toward AFLAC of your choice
- 401(k) available
- 11 paid holidays, growing PTO, and actual lunch breaks
- Weekly office snacks, lunches & bingo with cash prizes
- Occasional work-from-home flexibility (like when life happens)
Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!
Customer Success Representative - Bilingual
Account representative job in Miami, FL
Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies.
As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology.
Candidate must be located in the Southern FL area with a preference of bilingual (English / Spanish)
Business Management:
Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer .
Monitoring competitor activity and ensuring appropriate action is taken.
Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process', structure and value support
Networking through active participation in industry association events and committee assignments
Working directly with Field Service Managers and Field Service Technicians to bring value to customer
Commercial & Excellence in Execution:
Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues
Works with Customer Success Manager to create process' and plans to promote value, derived from Joint Business plans with Client Engagement Managers
Coordinates initiatives with team members in Client Engagement and Customer Success Manager
Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Customer Success Representative
Leveraging local relationships to generate leads in current markets up to the Client Engagement Manager and Business Development.
Is this job for you ?
Education
Required
High School Diploma or Equivalent
Preferred
Bachelor's Degree - Engineering or Business
Work Experience
Required
Microsoft Excel/Outlook
Bilingual - English / Spanish
Preferred
Business knowledge - Business, sales experience
5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector
3+ years Ready mix or equal experience
Tableau/Power BI
Licenses and Certifications
Osha 10 - Preferred
PHS Customer Service Representative
Account representative job in Miami, FL
BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community.
About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally.
The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements.
This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English.
Responsibilities:
Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders.
Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes.
Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes.
Document all customer interactions and actions taken in the customer relationship management (CRM) system
Assist with outbound calls or follow-ups as required.
Provide limited customer service support to company local office affiliates.
Assist with special projects as assigned.
Contribute to team goals for service, accuracy, and customer satisfaction.
Qualifications:
Bilingual- Excellent written and verbal communication in Spanish and English a must.
Associate or Bachelor's Business Degree Preferred
Experience in customer service (minimum two years) preferably in the insurance or financial services sector.
Previous customer service experience with LATAM customers a PLUS
Knowledge of life insurance products and terminology.
Customer focused mindset with empathy and patience.
Ability to multi-task and manage time effectively.
Attention to detail and high level of accuracy in data entry and documentation.
Familiarity with CRM systems and Microsoft Office software
Committed team player who actively supports colleagues and contributes to team goals.
Account Service Representative -Field Sales
Account representative job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customer service experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
Customer Service Representative
Account representative job in Doral, FL
A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process.
The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment.
Key Responsibilities
Enter and process customer purchase orders accurately within the ERP system
Manage order flow from initial entry through shipment and delivery
Communicate proactively with customers regarding order status, timelines, and changes
Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up
Coordinate closely with Sales, Operations, Production, and Logistics teams
Monitor backorders, inventory availability, and shipment schedules
Maintain accurate and up-to-date customer and order documentation
Support credit review and approval processes as needed
Required Qualifications
3+ years of customer service, order management, or sales support experience
Strong written and verbal communication skills
Experience working with ERP systems (preferred)
High level of accuracy in data entry and order processing
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in manufacturing, electrical products, construction materials, or industrial environments
Bilingual (English/Spanish) is a plus
Core Competencies
Customer communication and relationship management
Problem-solving and issue resolution
Time management and prioritization
Team collaboration across departments
What's Great About Working Here
Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion
Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams
Process-Driven Environment: Structured systems and clear workflows support accuracy and success
Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness
Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions
Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
Epic Professional Billing Analyst - FTE
Account representative job in Fort Lauderdale, FL
Epic Professional Billing Analyst (W-2 only, no 3rd parties, no C2C, no visas)
Start: ASAP
Length: Perm/FTE
Bill Rate: $89K - 110K
Onsite/Remote: Hybrid 50% onsite (needs to be onsite 5 out of 10 working days 50% of pay cycle)
Job Scope/Summary:
This position is responsible for administration and support related to our Client's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support.
Requirements
· Epic Resolute PB Cert
· Strong knowledge for Rev Cycle as a whole
Preferred:
3-5 years Epic Resolute Billing IT build experience
Medical Billing/Coding Supervisor
Account representative job in Fort Lauderdale, FL
Salary: $65,000+ depending on experience
Skills: Revenue Cycle Management (RCM), Medical Billing, ICD/CPT/HCPCS Coding, Team Leadership, Claims Management
About the Health Care Company / The Opportunity:
Join a respected leader within the health care industry, dedicated to operational excellence and continuous improvement in revenue cycle management. This is an exciting opportunity for an experienced professional to oversee a high-performing billing and coding team in a fast-paced, dynamic environment. As a Medical Billing/Coding Supervisor, you will play a pivotal role in ensuring regulatory compliance, claim accuracy, and timely reimbursement to support quality patient care and organizational growth.
Responsibilities:
Supervise a team responsible for translating services, diagnoses, and equipment into accurate ICD, CPT, and HCPCS codes.
Oversee the preparation and submission of insurance claims, ensuring accuracy, completeness, and compliance with regulatory requirements.
Manage follow-up processes on unpaid or denied claims, resolving discrepancies to maximize reimbursement.
Maintain strict confidentiality and adhere to HIPAA and company policies at all times.
Coordinate communication between healthcare providers, patients, and insurance companies to address billing and coding concerns.
Ensure the team stays updated on evolving medical billing and coding regulations.
Implement and monitor KPIs and QA processes to drive coding accuracy and team consistency.
Provide leadership, guidance, and ongoing training to team members, fostering continuous development.
Develop operational strategies to enhance efficiency and effectiveness in billing operations.
Must-Have Skills:
Expertise in healthcare billing software and Electronic Health Record (EHR) systems.
In-depth knowledge of insurance plans, claim lifecycles, and reimbursement processes-including commercial, government, in-network, and out-of-network coverage.
Exceptional attention to detail, organizational, and multitasking capabilities.
Proven leadership or supervisory experience within a substance abuse or healthcare RCM billing/coding environment.
Strong communication and analytical problem-solving skills.
Comprehensive understanding of medical terminology, anatomy, physiology, HIPAA rules, and compliance standards.
Experience in medical billing and coding in healthcare or hospital settings.
Nice-to-Have Skills:
Associate's or Bachelor's degree in a related field.
AAPC or equivalent coding certification.
Demonstrated experience managing teams in substance abuse billing environments.
Success in developing and implementing process improvements within billing operations.
Commitment to ongoing professional development and training.
Medical Credit Coordinator
Account representative job in Miramar, FL
Vaco is hiring for Medical Credit Coordinators Hours: Monday - Friday, 8 AM - 5 PM Compensation: $18-$23hour Vaco is seeking a detail-oriented Medical Credit Coordinator to review and resolve credit balances on patient and insurance accounts. This contract role offers the potential for permanent placement based on performance.
Key Responsibilities:
Analyze and resolve patient and insurance credit balances.
Identify overpayments and claim processing errors.
Investigate benefit discrepancies and ensure accurate refunds or adjustments.
Verify contracted rates and fee schedules for payment accuracy.
Collaborate with collections and health plan teams to resolve issues.
Maintain accurate records of investigations and outcomes.
Qualifications:
1-2 years of experience in medical collections or health plan contracting.
Knowledge of EOBs, eligibility verification, and patient benefits.
Strong attention to detail and analytical skills.
Experience with Medtrac or similar systems is a plus.
Apply today if you're a detail-oriented professional looking to contribute in a dynamic healthcare environment! Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
A/R & Billing Representative
Account representative job in Miami, FL
Spanish Broadcasting System seeks a motivated, dynamic and professional individual to join our team for the efficient maintenance and processing of Account Receivable and Billing transactions. The ideal candidate will be responsible for performing A/R - Billing tasks, focused on the pursuit of a timely payment performance through the application process. Other duties may be assigned to meet business needs.
Essential Duties and Responsibilities
A/R - Billing
Accounts receivable and payment plan within company's goals and deadlines
Process daily credit approval of sales orders in Wide Orbit System
Assist customers, sales and finance with aging/collections-billing reports, invoices, and account statements
Perform Aging analysis/remarks and prepare documentation for accounts reconciliation, billing adjustments and refunds
Perform Credit Cards process & application in Wide Orbit System
Process electronic deposits and maintain A/R electronic filing
Perform cash/adjustments application in Wide Orbit system
Assist with month closing on A/R and Billing tasks related
Act as backup of the A/R-Billing Team member
Essential duties and responsibilities are those most important or most frequently performed duties. Employees will be required to perform other job-related duties as required.
Supervisory Responsibilities
None
Minimum Requirements
Experience with Wide Orbit System (Media Software)
Proficient in Microsoft Office - Excel
Excellent oral and written communication skills, Bilingual (English/Spanish)
Maintain quality customer service with a positive attitude
Effective analytical skills and attention to detail to reconcile customer's accounts
Efficient time management skills, able to prioritize
Team Player, multitask, learn quickly to thrive in a fast-paced environment
Excellent work ethics, able to maintain confidential information
Experience/Training:
2-5 years of A/R and Billing experience, College or technical school or equivalent combination of education and experience.
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions to perform this job successfully.
Physical Requirements
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as sedentary when walking and standing are required only occasionally and all other sedentary criteria are met.
SBS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Why work for SBS?
Spanish Broadcasting Systems (SBS) offers a unique and exciting opportunity to be part of the leading Hispanic-focused media company in the industry. By joining our team, you will become an integral part of shaping and influencing the landscape of Spanish-language broadcasting. We take pride in our rich heritage and commitment to serving the vibrant Hispanic community with compelling content and innovative programming. At SBS, you will be surrounded by a diverse and talented group of professionals who share a passion for media, creativity, and cultural connectivity. We foster a collaborative and inclusive work environment where your ideas and contributions are valued and recognized. With access to state-of-the-art facilities and cutting-edge technologies, you will have the tools to bring your ideas to life and create impactful experiences for our audience. Additionally, SBS provides ample opportunities for personal and professional growth, with ongoing learning and development programs designed to enhance your skills and advance your career. If you are seeking a dynamic and rewarding career in the world of Spanish-language broadcasting, SBS is the place to be. Join us and be part of a team that is making a difference in the lives of millions of people every day.
Auto-ApplyGroup Billing Coordinator
Account representative job in Miami, FL
Proper review and timely processing of all guest and group billing.
ESSENTIAL FUNCTIONS:
Compile, create and reconcile group accounts.
Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt)
Obtain Catering Management approval prior to sending out Invoices to client.
Filter client responses and disputes while coordinating the revisions of final group bills.
Ensure proper group methods of payment and authorize or collect estimated balance.
Monitor and collect on future groups deposit schedules.
Regularly follow-up on previously sent bills to ensure timely collection of payments.
Answer, research and respond to all direct hotel guest billing inquires via phone and email.
Represent the Accounting Department at weekly resume and occasional pre-convention meetings.
Attend Monthly aging and weekly upcoming groups meetings with Credit Manager.
Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed.
Assist all other departments with general group and guest accounting requests.
Perform all general tasks as requested by the Credit Manager.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
Maintain an open line of communication between guests, associates and management.
Assist office in any other administrative duties as needed.
Other duties as assigned.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to read, listen and communicate effectively in English.
Must have knowledge of general accounting procedures, specifically those related to accounts receivable.
Should know about the relevant computer applications.
Must be proficient in contract terminology.
Must be organized and pay attention to detail and accuracy.
Should use their discretion, maintain guest confidentiality and be honest.
Must have good communication and problem-solving skills.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Constant
Walking Frequent
Climbing stairs Rare
Standing Frequent
Crouching/Bending/Stooping Occasional
Reaching Frequent
Grasping Frequent
Pushing/Pulling Rare
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/carrying (#50 lbs) Occasional
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
QUALIFICATION STANDARDS:
EDUCATION
High school diploma or equivalent.
EXPERIENCE:
Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred.
LICENSES OR CERTIFICATES:
None required
GROOMING:
All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided.
OTHER:
Additional language ability preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Billing Specialist
Account representative job in Fort Lauderdale, FL
Job Purpose:
The Billing Specialist will assist in ensuring that the company receives payment for goods and services offered to clients.
Processing accounting receivables and incoming payments in compliance with financial policies and procedures.
Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Verify discrepancies by and resolve clients' billing issues.
Facilitate payment of invoices due by sending bill reminders and contacting clients.
Responsible for keeping up with collections, sending emails to customers who are behind with payments.
Match labor tickets and invoice, verify hours charged and approve invoice for payment.
From TCR- change jobs from OPEN STATUS to INVOICED if job is complete, make sure all tickets are invoiced
Ensure all jobs have correct PO #'s before generating invoice.
Job Qualifications:
High School Diploma or equivalent.
AA/BS degree in Finance, Accounting or Business Administration (preferred) .
2-5 years related experience; or equivalent combination of education and experience (preferred).
Excellent verbal and written communication.
Ability to work independently.
A keen eye for detail and high degree of accuracy.
Solid understanding of basic accounting principles, fair credit practices and collection regulations.
Proven ability to calculate, post and manage accounting figures and financial records.
Data entry skills along with a knack for numbers.
Hands-on experience in operating spreadsheets and accounting software.
Physical Requirements/ Work Environment:
While performing the duties of this job, the employee is regularly required to stand, walk, sit and talk or hear, both in person and by telephone.
Requires lifting and carrying of up to 25lb or less.
Auto-ApplyBilling and Collections Specialist
Account representative job in Miami, FL
Why We Stand Out
Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you!
As one of the top accounting firms in the country, our foundation is “people first”. In the words of James Kaufman, “we prioritize our people, their development, and their well-being…Our values are translated into action every day.”
Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 600 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services.
Think you have what it takes?
How You'll Contribute:
We are seeking a detail-oriented and client-focused Billing and Collections Specialist to join our Internal Accounting team! This role is responsible for ensuring accurate and timely billing, monitoring accounts receivable, and maintaining strong communication with clients to support prompt collection efforts. This role works closely with partners, managers, and administrative staff to ensure billing integrity and effective cash flow management.
Contact clients via phone, email, or letters to collect overdue payments
Review customer accounts to verify accuracy of outstanding balances
Negotiate payment plans or settlements with customers, ensuring compliance with company policies
Maintain detailed records of all collection activities and customer communications
Collaborate with Principals and Service Line Leaders to resolve disputes and discrepancies
Monitor and prioritize high-risk accounts for proactive collection efforts
Follow up consistently to ensure timely payment and account resolution
Ensure compliance with all legal and regulatory requirements related to debt collection
Prepare and deliver regular updates on collection performance and outstanding accounts
Ensure consistent follow-up to support timely payment resolution
Comply with all applicable laws and regulations related to collections activities
Generate and issue invoices in accordance with client contracts and billing schedules
Verify billing information and resolve discrepancies before finalizing invoices
Ensure compliance with billing procedures and organizational policies
Requirements
What Skills You'll Bring:
Experience with billing, collections, accounts receivable, and managing multiple deadlines
Ability to convey information both verbally and in writing, tailoring tone and message appropriately for clients, partners, or internal teams
A team player with a strong sense of professionalism
How You'll Stand Out:
Bachelor's degree in Accounting, Finance, or a related field required
3+ years of billing and/or collections experience, preferably in a professional services or accounting firm
Proficient in accounting and billing software (e.g., QuickBooks, CCH Practice Management, Sage, or similar systems)
Benefits
We embrace authenticity.
Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects our firm's and clients' diversity. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity.
Differences make unique varieties.
Auto-ApplyBilling Specialist
Account representative job in Miami, FL
Quintairos, Prieto, Wood & Boyer, P.A., a multi-office national firm has an immediate opening for a Billing Specialist to join our Miami Administrative Office. This is a full time position, competitive salary and benefits package offered.
JOB SUMMARY:
This position handles the billing activities for clients from initial matter intake through final bill production. This is a hands-on position that involves working collaboratively with clients and employees of a multi-office firm.
PRIMARY DUTIES AND RESPONSIBILITIES:
Prepare and submit monthly invoices to clients timely and accurately.
Ensure all client guidelines, internal protocols and firm's guidelines are followed during submission process. Ensure corrective action is in place for future submissions.
Act as liaison between billing attorney/clients' staff/third party vendors assigned to electronic billing.
Populate, maintain and update data for assigned clients in the firm's accounting database.
Coordinate resubmission of invoices with any errors and if necessary contact third party vendors for assistance in resolving issues. Submit timekeeper setup and matter setup on e-bill website.
Review clients' guidelines and other written communication to remain compliant with the various requirements.
Reviews billing memos, time and expenses for narrative corrections, transfers needed and miscellaneous maintenance, as well as finalizing the invoices.
Responsible for coordination and resolution of billing issues for designated clients.
Monitors billing progress including status reporting, work-in-progress, client, matter and timekeeper set-ups, and other key process aspects.
Responsible for entry and modification of time and expense records, report generation including pre-bills and final bills.
Ensures all billing issues, including deductions, accounts receivable and client concerns are monitored and resolved timely and provide submission and problem solving assistance where needed.
Performs other duties as assigned.
REQUIREMENTS:
3+ years' experience working in law firm Billing Dept. high volume/ large transaction work environment.
Must be experienced with law firm billing processes specifically electronic billings.
Proficiency in accounting software and Microsoft Office applications such as Excel, Word and Outlook.
Requires critical thinking skills, excellent communication and organizational skills, decisive judgment and the ability to work with minimal supervision.
High School Diploma or its equivalent.
Physical Demands
This position is considered to be mostly sedentary and will require the employee to sit for extended periods of time. It will also require the employee to occasionally stand, walk, and reach with hands and arms. They may engage in bending, stretching, reaching and other motions in the course of a working day. They will be engaged in using office equipment and computers. They may engage in lifting of supplies and materials up to 20 pounds from time to time. While performing duties of this position, the employee is regularly required to see, talk and hear.
Working Conditions
This job is located primarily in an indoor office environment with varying noise levels. There may be varying degrees of temperature. The employee may be interrupted from time to time.
Benefits
Our firm offers competitive salaries and a comprehensive benefits package for full-time hourly employees including medical, dental & vision insurance, employer paid life insurance, employer paid short-term disability insurance, generous 401(k) plan match, paid vacation, and more. Benefit offerings for positions other than full-time may vary.
The above statements are not intended to be an exhaustive list of all responsibilities and activities required of the position. They are intended to describe the general nature and level of work being performed for this job.
For immediate consideration for this opportunity, qualified candidates should forward their resume. QPWB is an Equal Opportunity Employer seeking enthusiastic candidates eager to work in a fast-paced and challenging environment.
#LI-AR1
Auto-ApplyBilling Specialist
Account representative job in Miami, FL
Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career
TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help.
Billing Specialist - Miami, FL (Hybrid)
Location: Miami, FL
About the Role:
We're seeking a detail-oriented Billing Specialist to join a leading global law firm's Miami office. In this role, you'll manage the accurate and efficient preparation of attorney bills and invoices, ensuring compliance with client guidelines. You'll work closely with multiple attorneys and team members, handling complex billing matters while maintaining high standards of quality and accuracy.
Key Responsibilities:
Prepare and process client bills using industry-standard billing software.
Review and edit pre-bills in collaboration with attorneys and support staff.
Submit invoices and accruals electronically through e-billing platforms as needed.
Research and respond to billing or accounting inquiries.
Support special projects and ad hoc reporting as required.
Maintain high attention to detail and meet strict deadlines.
Qualifications:
3+ years of billing experience, preferably in a medium-to-large law firm.
Experience with desktop billing (Aderant or Elite preferred).
Strong Microsoft Office skills, particularly Excel and Outlook.
Excellent organizational, communication, and problem-solving skills.
Ability to work independently, prioritize tasks, and adapt to changing priorities.
Why You'll Love It:
Work with a respected, global law firm.
Exposure to a variety of practice areas and attorneys.
Hybrid schedule with flexible remote options.
Opportunities for professional growth and development within the billing team.
Legal Billing Specialist
Account representative job in Miami, FL
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.
Join our Revenue Management Team as a Billing Specialist located in our Orlando office.
We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team.
This role will be based in our Orlando office, with consideration also given to candidates located in Miami on a hybrid schedule. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Billing Supervisor.
Position Summary
The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff. Candidate must be flexible to work overtime as needed.
Key Responsibilities
Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys
Generates a high volume of complex client invoices via Aderant.
Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission.
Submits ebills via EHub, including all supporting documentation.
Monitors and immediately address any invoice rejections, reductions, and those needing appeals.
Responds to billing inquiries.
Undertakes special projects and ad hoc reports as needed and/or requested.
Qualifications
Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
Effectively prioritize workload and adapt to a fast-paced environment.
Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Strong analytical and problem-solving skills
Takes initiative and uses good judgment, excellent follow-up skills.
Must be proactive in identifying billing issues and providing possible solutions.
Must have the ability to work under pressure to meet strict deadlines.
Ability to establish and maintain positive and effective working relationships within all levels of the firm.
Education & Prior Experience
Bachelor's Degree or equivalent experience in Accounting or Finance
Minimum 3+ years of experience as a Legal Biller required.
Technology
Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required
Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast
Proficiency in Excel required.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
Auto-ApplyMedical Billing Specialist - Part Time/Full Time
Account representative job in Coral Springs, FL
Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Coral Springs, FL!
In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession.
If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL's Medical Billing Specialist job opening today!
We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.
Responsibilities
Use Electronic Medical Records to reconcile insurance company payments
AR/Medical Billing management
Help patients understand Explanation of Benefits (EOB)
Worker's Comp/auto claims form printing
Post insurance payments using paper and electronic methods (EMR)
Manage Accounts Receivable and medical billing
Print paper claims for Worker's Compensation and Auto carriers
Explain EOB to patients when needed
Required Skills
1+ year(s) of Medical Accounts Receivable/Medical Billing experience Required
Able to successfully maneuver online insurance sites
Experience utilizing EMR systems, including electronic filing, denials, aging of accounts
Great communicator; friendly personality
Explanation of Benefits experience a plus
CPC Certification is a plus!
Commercial Billing Specialist/Job ID: 1584687
Account representative job in Lauderdale Lakes, FL
FPG Multispecialty Associates Ft. Lauderdale 3001 NW 49th Ave Suite 104 Lauderdale Lakes. Fl 33313
Under the direction of the Directors or designee, the Billing Specialist ensures all Commercial / Managed Care, Medicare and Medicaid claims are reviewed for claim edits, claim submission, and timely follow up, as assigned.
Duties and Responsibilities:
Review all Manager holds in Athena and resolve the challenges so that the claims are resubmitted clean and are paid in less than 35 days
Reporting to the Directors and Practice Managers any challenges with consistent issues with staff members quality of work and the need for training or corrective action steps
Monitor through Athena reporting and provider documentation split shared and incident 2 billing guidelines
Submit claims to carriers with the appropriate remarks and/or attachments during claims resolution
Run insurance eligibility and correct claim before submission, as needed
Pull supporting documents for annual regulatory audits, as needed
Ensure credit balances are reviewed and resolved timely
Assist in the charge posting and holds resolution process in all practices, when needed
Provide education to team when needed and necessary
Other billing assignments, within skillsets and abilities
Any other duties as assigned
Travel to Broward and Dade practices for training
Education
Certified coder Certificate or Degree
High School graduate or equivalent
Experience
Minimum 2-years Commercial / Managed Care / Medicare / Medicaid billing experience in an acute Physician Practice setting billing for Medicare part B fee's
Working knowledge of Common Procedural Terminology (CPT), HCPCS and ICD10 Code
Working knowledge of Federal, State, and Commercial billing guidelines
Language: Bilingual English/Spanish is preferred
Must be able to pass Background and Drug Test screenings.
Collections Specialist; Future Hiring Opportunities
Account representative job in Sunrise, FL
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Credit is a global and diverse organization that plays a critical role in protecting the company and enabling growth. Our department is fundamental for the company and is responsible for supporting our customers in managing their accounts. We also aim to achieve the right balance between enabling spend and taking actions to recover balances as well as limit exposure for American Express.
Meaningful, rewarding work performed with integrity.
Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.
Job Responsibilities\:
Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor accounts in a fast-paced, structured, customer care environment.
Consult with Card Members to understand intent for card usage as well as reinforcing the relationship by setting the proper expectations for possible credit concerns.
Analyse and make decisions based on risk assessment of the Customer profile to uncover the root cause of their concern, while using negotiation skills to execute on the agreed solution
Develop key consulting skills, including building a human connection with customers through care and empathy, understanding customer needs, handling objections and providing tailored solutions for different situations.
Maintain high level of integrity to work with customer information and meet compliance requirements.
Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence and compliance regulations.
Minimum Qualifications:
Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
Resilience is needed to efficiently manage a steady stream of diverse customer calls, while balancing performance to meet a variety of metrics.
Passion for consultative support, recommending products or solutions tailored to each Card Member.
A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact.
Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive.
A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations.
Preferred Qualifications:
Minimum six months customer service or consultative support experience preferred, ideally in a contact center environment.
Additional Requirements\:
Flexibility to work anytime between 8\:00am-12\:00pm (midnight), including weekends
Hybrid Environment - This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.
Shift differentials for nights and weekends are provided.
Candidates must be flexible as shifts will be provided during the training period.
Location\: 1500 NW 136th Ave, Sunrise, FL 33323
Salary Range\: $20.00 to $24.00 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://*******************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Auto-ApplyCollections Specialist
Account representative job in Miami, FL
Job DescriptionDescription:
All Florida Paper is a leading privately-held distributor in the United States, which supplies over 6,000 products throughout 25 countries and across 10 key market sectors, which include education, healthcare, and foodservice, lodging, supermarkets, and janitorial/sanitation, exporting, and redistribution. By far, our most valuable asset is our employees, which is why for over 30 years, they have been the primary focus of our resources.
Position Summary:
An essential piece in our Accounting department, this role ensures that our customers accounts are healthy and up to date within our systems. This individual's key role is maintaining and fostering relationships with our customers and their financial information within our database by following up on their payments, sending reminder notifications close to their payment due date and assist them with their payment plans as needed. As a business-to-business organization, this position communicates with the Sales team on any updates relating to customer payment plans as necessary. Our goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
This is a 100% on-site position.
Essential Duties and Responsibilities:
Review and analyze customers' A/R aging reports to identify past due accounts.
Communicating effectively to the customers by notifying them on any upcoming or past due payment dates.
Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer's account in our system.
Work directly with the Customer Service Department and Sales Representatives on accounts on hold and those accounts that have pending orders to ship.
Serve as liaison between the Accounting Department and our customers regarding the application of payments, credit memos, and account reconciliation matters.
Recommend appropriate changes to customers' credit limits, payment terms, and payment plans.
Using the best judgement, determine when collection efforts are no longer effective and escalate accordingly to the Credit Manager.
Collaborate with the Credit Manager on accounts that must be placed on hold.
Communicate with drivers when COD payments are not available at the time of delivery and find the best resolution.
Perform all other duties as assigned by the Manager.
Adhere to company policies and procedures.
Experience:
1-3 years related experience and/or training in collections.
Skills:
Must be a self-starter with the ability to work independently.
Must demonstrate strong interpersonal and collaborative skills.
Must demonstrate strong time management skills.
Excellent written and verbal communication skills, in both English and Spanish.
Strong planning, organizational, and execution skills.
Ability to set goals and meet deadlines.
Must provide excellent customer service and display a professional attitude to both external and internal customers.
Must demonstrate ownership of assigned responsibilities and the ability to get the job done correctly and in a timely manner.
Possess a proactive and positive team approach to problem resolution.
Able to establish strong working relationships with co-workers and management.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
We have excellent benefits which include:
Medical, Dental, and Vision insurance partially sponsored by the company.
Company-sponsored Life Insurance and Short-term disability coverage.
401K program with company matching.
Paid Holidays.
PTO and Vacation.
Weekly discretionary bonus - based on productivity.
Requirements:
Revenue Collection Specialist
Account representative job in Opa-locka, FL
The City of Opa-locka is seeking an innovative and forward-thinking Finance Director with ERP maintenance and implementation, government finance and financial auditing experience to work for a trend-setting city. This opportunity provides great benefits and competitive pay.
NATURE OF WORK
Varied responsible work in the Finance Department involved in revenue collection to include but not limited to utility billing and collection, customer relations and related duties. Work includes the management of a computerized utility billing system; establishing and maintaining adequate administrative controls and record keeping procedures; coordinating with meter reading and meter service activities; and researching and settling customer complaints or injuries regarding billings. Employees in this class must exercise a high degree of independent judgement and tact in order to communicate effectively with customers.
KEY RESPONSIBILITIES
· Prepare or assists in the preparation of utility billings, correspondence in reply to customer inquiries or complaints, statical data for city auditors and outside agencies, and related correspondence.
· Prepare the information for computer input regarding billings and billing adjustments to accounts.
· Research complex utility account transactions to respond to customer inquiries concerning billing, payments and adjustments.
· Coordinate with Water Department operations personnel to schedule the meter reading and testing in response to customer inquiries or complaints.
· Serve as backup cashier as needed.
· Update and maintain customer accounts with payment history, outstanding balances, and any relevant changes.
· Maintain financial and other reports related to uncollected charges and collections.
· Answer questions and complaints regarding customers' bills within a reasonable time period and professional manner.
· Prepares correspondence concerning services, bills and deposits; initiates work orders for water service turn-on and shut-off as well as the removal of other City charges.
· May have preliminary discussion with customers regarding: payment schedules and arrangements
· Acquire proper authorization for adjustments to water bills when appropriate
· Work effectively with employees, supervisors and the general public
· Must be able to work independently within the City's policies and procedures
· Operate a variety of general office equipment
· Perform other duties as assigned.
KNOWLEDGE, ABILITIES AND SKILLS.
· Considerable knowledge of Federal, State, County, and City laws and regulations applicable or relating to operations of the Revenue Division.
· Considerable knowledge of the principles and practices of public and business administration.
· Considerable knowledge of office management and records maintenance (particularly as it relates to the billing and collection of utility accounts)
· Knowledge of public relations
· Ability to exhibit excellent customer service skills in a positive and effective manner
· Some knowledge of basic accounting principles and bookkeeping procedures, and practices
· Some knowledge of the operation of water, sewerage, and waste collection systems
· Knowledge of computer operations
· Strong attention to detail and accuracy with numbers
· Ability to write short emails, memos, and other types of communications
· Ability to treat information with confidentiality
· Ability to communicate effectively, verbally and in writing
· Ability to prepare daily, weekly, monthly reports on revenue collected, as needed
· Ability to utilize independent judgement in making decisions concerning a variety of administrative and customer problems
EDUCATION
· Bachelor's degree from an accredited college or university with a major in Accounting, Finance or Business.
EXPERIENCE AND TRAINING
· Three (3) years full-time paid experience in accounting, computer operations, utility billing and collections, customer service or the equivalent
· Maintaining taxes and databases associated information
· Working with computer systems and Excel spreadsheet experience
· Related experience can substitute for education on a year-for-year basis
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit, reach with hands and arms, and taste or smell. The employee is occasionally required to stand, walk and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to daily use a computer, telephone, and keyboard, type equipment for long periods of time. The noise level in the work environment is usually quiet.
Employment At-Will
Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it.
Equal Employment Opportunity/EEO
The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of
volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.
Auto-Apply