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Account representative jobs in Lombard, IL

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  • Data Representative

    Mondo 4.2company rating

    Account representative job in Schaumburg, IL

    Apply now: CS Data Representative, location is Onsite (Schaumburg, IL). The start date is January 12th for this Contract-to-hire position. Job Title: CS Data Representative Start Date Is: January 12th Duration: Contract-to-hire Compensation Range: $18-$20/hr W2 Job Description: Support the client's customer service and order-processing operations by completing accurate data entry, case management, and basic technical troubleshooting. Day-to-Day Responsibilities: Process order entry and update customer records accurately Manage customer cases and tickets, including email-based support Perform basic system troubleshooting (login issues, browser/cache, MFA, connectivity) Navigate shared folders, downloads, recent files, and Windows directories Complete data entry tasks using Excel, Google Sheets, and internal systems Utilize Microsoft Word, Outlook, Teams, and SharePoint daily Support customer service workflows with clear, professional written communication Work onsite full-time and maintain required training and shift schedules Requirements: Must-Haves: Experience in order entry, data entry, billing support, accounting clerk functions, or customer service involving order processing Strong typing skills (50+ WPM with accuracy) Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint) Ability to use filters, reference cells, manipulate tables, and handle basic data tasks Basic computer troubleshooting skills Strong Windows navigation and file-management capabilities Basic math skills (discounts, percentages) Ability to work onsite full-time and commit to the training + late-shift schedule Nice-to-Haves: Experience with Salesforce or ticketing systems Prior help desk or Level 1 support experience Case management experience with rapid system-learning ability Customer email-support experience requiring strong writing skills Benefits: This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
    $18-20 hourly 1d ago
  • Senior Procurement Representative

    Ecolab 4.7company rating

    Account representative job in Naperville, IL

    We are seeking a highly motivated Senior Procurement Representative to join our Global Procurement team, managing select sub-categories within Chlor-alkali, Metals, Minerals, Nitrogen, and Sulfur Derivatives. This role will be reporting to Global category manager and will focus on supporting global strategy execution, ensuring security of supply, driving cost competitiveness, and acting as a subject matter expert (SME) to regional procurement teams. Your Main responsibilities: Develop global sourcing strategies and drive Go-to-Market events (RFP/E-auctions/Negotiations) to achieve Cost savings, Working capital improvement and supply security. Build and maintain strong relationships with key suppliers, negotiating contracts and ensuring optimal pricing and quality to create value for the organization Support global strategic initiatives to drive continuous improvement in category performance and act as SME and connector between regions to ensure consistency, knowledge-sharing, and best practices. Ensuring security of supply by driving sole source breaks and contingency plans Collaborate with regional teams to ensure consistency in messaging, supports the creation and documentation of regional sourcing strategies and execution of projects and drive positive result against key business priorities. Engaging with the R&D and Procurement Business Partner teams to drive portfolio optimization and consolidation Working in a multicultural environment and collaborating with colleagues from various backgrounds and able to operate effectively across multiple time zones and leverage analytical and critical thinking skills to further identify areas for optimization. Work across organizational boundaries and influence others to achieve program goals. Linking knowledge of current market trends with supplier portfolios to identify opportunities for marketplace advantages, and generate innovative ideas for gaining a competitive advantage Ensure compliance with relevant regulations, standards, and guidelines relating to the chemical category Be a safety and ethical Champion (Lead by Example) Other skills and responsibilities Able to demonstrate financial acumen and proficient in executive communication Drive accountability and P&L Impact to achieve OGSM / business objectives Superior communication and interpersonal skills with strong influencing and persuasive talents Communicate and influence regional stakeholders to drive alignment to the Subcategory plan and ensure execution of projects. Aspirational and ambitious and able to demonstrate consistent performance overtime Min 20% travel requirements and flexible hours Preferred Qualifications and profile: Minimum Degree in Business, Engineering, Chemistry, or related field Min 3-5 years of purchasing experience, preferably in raw material or direct purchasing with strong commercial background and proven international working experience. Demonstrated history of teamwork and project management skills Demonstrated professionalism and strong presence in interactions with others Enjoy striving to do your best and are never satisfied. Have the tenacity to see things through. Have the Ability to create healthy tensions, manage & win them. Are excited and enthused by new possibilities, challenging status quo. have diverse views, imagination, curiosity, flexibility and focus. have the ambition to develop new skills and take on new responsibilities. What's in It for You Opportunity to manage a global portfolio within a world-leading company. Career development through exposure to senior leaders, suppliers, and cross-functional projects. Global, collaborative team environment. The chance to make a measurable impact by driving cost savings and ensuring supply security across critical raw materials portfolio. Annual or Hourly Compensation Range The pay range for this position is $83,600.00 - $125,400.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $83.6k-125.4k yearly 13d ago
  • Customer Service Representative

    ESP Enterprises Inc. 4.5company rating

    Account representative job in Chicago, IL

    Job Details: The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Assist Patrons regarding run transit fare payment programs. Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions. Processes lost/stolen, damaged/defective cards patron requests. Processes authorized refunds via electronic transfers and banked money Processes Fare Adjustment Envelopes (FAE) as needed Assists with web account set-up and web access issues Initiates outbound courtesy calls as needed. MINIMUM JOB REQUIREMENTS: Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office. 1st Shift: 8:30am-5:00pm
    $36k-41k yearly est. 15h ago
  • Part-Time Customer Service Representative

    Global Electronics Association 4.0company rating

    Account representative job in Deerfield, IL

    CUSTOMER SERVICE REPRESENTATIVE, PART-TIME Global Electronics Association, the global trade association for the electronics manufacturing industry, seeks a PART-TIME CUSTOMER SERVICE REPRESENTATIVE (CSR). The CSR will Provide best in class service and support for Global Electronics Association's customers and members. Assure high levels of customer satisfaction through quality interactions and timely follow up. Educate customers about the Association's products and services, as necessary. Guide customers to online resources. Monitor issues and provide necessary follow-up and maintain consistency of service. The CSR reports to the Customer Service Manager. RESPONSIBILITIES Phone and Email Support - 85% • Provide a delightful experience for all customers by engaging in polite, positive, professional, and upbeat interactions via phone and in writing. • Use and share knowledge of company products, services, and policies to assist customers with inquiries, complaints, or problems. • Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers and members feel supported and valued. • Engage in active listening with callers, conferencing and clarifying information and diffusing angered customers/members. • Communicate with customer and partners via email in a professional and thorough manner. • Building lasting relationships with customers, members and internal team members based on trust and reliability. • Make recommendations for products and services that better suit customer/member needs or complement the products in which they are interested. • Seek answers to customer inquiries. Escalate issues, as necessary. When appropriate connect customers with other departments/colleagues for higher level support. • Process phone, email, and web orders in a timely and accurate manner. • Resolve backorders, follow up on order fulfilment, and keep customers updated on ship dates. • Process returns and other transactions as necessary within the ERP system. • Verify and update customer information before processing transactions, add new customer records to database when record does not exist. • Document all support activities with the case management system. Special Projects - 15% • Assist management with projects as needed. • Handle regular data entry projects and assist other internal teams with assigned projects as needed. • Assist with trade show projects as needed. • As time allows, review data and process flow in NetSuite and suggest improvements. • Conduct testing of system updates as assigned. • Represent the “voice of customer” on teams and in meetings/conversations, as necessary. REQUIREMENTS • High school diploma or equivalent, some college preferred. • 2 years of experience working with customers. • Excellent oral and written communication skills to effectively communicate with employees, customers, partners, and vendors. • Ability to work independently and collaboratively. • Ability to exercise proven computer skills. Familiarity with Microsoft Office, Skype/Zoom, and customer relationship management software a plus (e.g. SalesForce.com, NetSuite, Microsoft CRM, or equivalent). • Knowledge of and the ability to use a variety of standard office equipment such as a headset, telephone, and copy machine. Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefits. The Association has a hybrid/virtual work environment. Position reports to the Bannockburn, IL office. The pay range for this position is $20 - 25 per hour. The Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, Global Electronics Association offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week. Please send resume and cover letter to e-mail: ****************************** Subject line should say: PT CSR The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing. As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.
    $20-25 hourly 1d ago
  • Client Services Representative

    Giesecke+Devrient 4.7company rating

    Account representative job in Bolingbrook, IL

    The Client Success Manager is responsible for leading client support across assigned client accounts, ensuring accuracy, speed, and responsiveness at every step of the order lifecycle. Serves as a subject matter expert and key liaison between Sales, Client Success, and Production teams, this role translates client needs into seamless production and delivery. Must excel independently and collaborating cross-functionally to deliver outstanding client experiences. Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system). Link Client Services/Sales with Operations for daily order processing and updates. Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment. Maintain and update WIP/dashboards; share timely updates with respective teams. Follow SOPs, maintain data accuracy and quality standards. Support Client Service management on client visits, audits, press checks. Investigate and quickly resolve quality issues with Production/Quality teams. Provide team backup; train on SAP and other tools. Qualifications: Bachelor's degree in Business Administration or related field required. Minimum 5 years of experience in a similar or related client-facing role. Order management experience in a Manufacturing, Printing, Financial, or related environment. Advanced working knowledge of end-to-end client order processes across varying client types. Strong organization, planning, and multitasking skills with high attention to detail. Excellent written and verbal communication skills; professional and client-oriented demeanor. Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines. ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred. Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling. Experience in the card, payment or printing industries strongly preferred. The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
    $40k-52k yearly est. 3d ago
  • Customer Service Representative

    North Bridge Staffing Group

    Account representative job in Chicago, IL

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP through end of the year $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm
    $20-22 hourly 3d ago
  • Customer Service Representative

    Sunrise Systems, Inc. 4.2company rating

    Account representative job in Chicago, IL

    Job Title: Customer Service Representative - Producer Services Duration: 6 months (Temp to Perm) Hourly contract Position (W2 only) Note: Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! Job Summary The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Responsibilities Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information Assist with basic technical troubleshooting Be able confident and capable to handle all new business, underwriting, claim and compensation situations. Learn soft skills while communicating with customers Focus on customers' needs and develops a customer centric approach in servicing customer's needs. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. Learn all policy product lines, all procedures for the core and worksite calls. Provides support for business partners as needed. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Skills Ability to effectively communicate and build strong partnerships with newer employees. Basic computer skills and knowledge of database software. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. Demonstrated attention to detail, organizational skills, and time management skills. Ability to work a flexible schedule to meet the needs of the business and performance requirements. Friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to remain calm in stressful situations. Supplemental insurance knowledge and licensing is a plus. Bilingual language proficiency is a plus. Bilingual skills (verbal, written, read) in Spanish a plus Competencies Problem solving - take an organized and logical approach to thinking through problems and complex issues Initiative - Willing to do more than is required or expected Adaptability - ability to redirect personal efforts to respond to changing environment Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes Qualifications - External Education and Experience High school diploma or general education degree (GED); Associate degree preferred. 2+ years' experience in a contact center environment preferred. Compensation: The hourly rate for this position is between $20.00 -$22.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
    $20-22 hourly 15h ago
  • Personal Lines Customer Service Representative

    ÁRachas Group

    Account representative job in Bartlett, IL

    About Us Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry. We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work. Personal Lines Customer Service Representative Position Summary The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies. Responsibilities: Respond promptly and professionally to client inquiries via phone, email, and in-person. Process policy changes, endorsements, renewals, cancellations, and billing inquiries. Educate clients on policy coverage, limits, and options to ensure they have appropriate protection. Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests. Maintain accurate and up-to-date client records in the agency management system (Applied Epic). Identify opportunities to cross-sell or upsell additional personal lines products. Assist with new business quoting and application processing as needed. Ensure compliance with all regulatory requirements and internal procedures. Other duties as assigned. Qualifications: High School Diploma or equivalent required; Associate or Bachelor's Degree a plus Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment 1-2 years of experience in personal lines insurance or a customer service role Strong knowledge of personal lines insurance products and industry practices Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook) Excellent communication, interpersonal, and problem-solving skills Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment Ability to pass a criminal background check as permitted by law Schedule: Monday-Friday, 8:30am-5:00pm Office Location: 852 W Bartlett Road, Bartlett, IL 60103 Benefits: Competitive Compensation Commensurate with Experience Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $29k-38k yearly est. 1d ago
  • Account Management Specialist

    Hunter Hamilton 4.6company rating

    Account representative job in Lisle, IL

    📍 Hybrid (Mon-Thurs in-office, Fridays remote) | 💵 $22/hr with room for growth | 🕒 Full-Time (Mon-Fri, 8am-5pm CST) We're growing-and looking for passionate Account Management Specialists to join our team! If you believe in the power of continuing education and want to make a real difference by helping students succeed financially and academically, this could be your next great opportunity. What You'll Do As an Account Management Specialist, you'll play a key role in promoting student success by developing personalized financial plans and providing proactive account management. You'll assist students in understanding their financial options, maintaining their accounts, and achieving their educational goals. Your day-to-day will include: Analyzing student financial situations and implementing individualized financial plans Managing a portfolio of student accounts, ensuring accuracy and timely payment Handling inbound/outbound calls and emails to support students with account inquiries Negotiating mutually beneficial payment arrangements in line with university policy Reducing delinquency rates and helping lower overall bad debt Maintaining up-to-date knowledge of institutional policies, Title IV, Military/Veterans Affairs, and related financial regulations Providing clear, compassionate financial advising to help students make informed decisions What You'll Bring High school diploma or equivalent (Bachelor's degree preferred) 1+ years of experience in higher education or student finance (preferred) Proficiency in Microsoft Office and the ability to learn new systems quickly Strong written and verbal communication skills Team-oriented mindset with a passion for helping students reach their goals Why You'll Love Working Here We value our team members and offer: Weekly pay and competitive hourly compensation ($22/hr) Comprehensive medical, dental, and vision insurance Career advancement opportunities, and a collaborative, mission-driven culture Join us and be part of a team that helps students take charge of their futures-one financial plan at a time.
    $22 hourly 4d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Account representative job in Schaumburg, IL

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where resourcefulness and problem-solving are key? If so, we have the perfect opportunity for you! We're seeking a Customer Support Representative to join our dynamic team. In this role, you'll be the backbone of our account support operations-handling everything from email and phone inquiries to resolving complex issues for drivers and internal stakeholders. Your professionalism and ability to think creatively will make a real impact every day. What You'll Do Serve as the primary support for account managers who oversee fleet operations. Assist with vehicle ordering and provide top-notch customer service for drivers and clients. Manage high-volume email and case inquiries, ensuring accurate documentation in real time. Handle unique challenges-whether it's helping a driver with an impounded vehicle or guiding them through future service needs. Make outbound follow-up calls and maintain clear, professional communication. Utilize internal systems (CARE) to track and resolve issues efficiently. Perform data-related tasks such as creating vehicle selectors, processing billing changes, generating reports, and updating driver information. Use Excel functions (including VLOOKUP and basic pivot tables) to organize and analyze data. What We're Looking For 2+ years of office-based customer service experience Strong written and verbal communication skills Professional presence for virtual meetings (via Teams) Proficiency in MS Office Suite (Outlook, Word, Excel) Ability to multitask across multiple databases and monitors High school diploma or equivalent Typing speed of at least 40 WPM Experience with Salesforce CRM preferred Key Skills Customer Service | Data Entry | Problem Solving | Microsoft Office | Email Communication | Salesforce CRM | Excel (VLOOKUP, Pivot Tables) Why You'll Love This Role: You won't just be answering calls-you'll be solving problems, building relationships, and making a difference for drivers and stakeholders. If you're resourceful, detail-oriented, and thrive on helping others, this is your chance to shine. Ready to join a team that values your expertise and professionalism? Apply today! Job Type & Location This is a Contract position based out of Schaumburg, IL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Schaumburg,IL. Application Deadline This position is anticipated to close on Dec 15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 15h ago
  • Customer Service Representative

    Comptech Associates 4.2company rating

    Account representative job in Chicago, IL

    About the Job: Job Title: Bilingual Spanish/English-Loyalty Services Representative Duration: 6 Months (CTH) No. of Positions: 1 SKILLS •Provide a needs analysis assessment for what a policyholder may need • Strong verbal and written skills • Ability to partner with others to resolve issues resulting in service or claim related issues • Ability to utilize critical thinking skills EDUCATION AND EXPERIENCE • High School Required; bachelor's degree preferred • Minimum 1 year previous contact center experience • Previous Retention skills within a contact center environment preferred • Previous sales experience a plus • Licensed to sell health/life Insurance a plus
    $30k-38k yearly est. 3d ago
  • HVAC Commercial/Industrial Services Sales Representative

    Admiral Heating and Ventilating, Inc.

    Account representative job in Hillside, IL

    - HVAC Commercial/Industrial Services Sales Representative Reports To: Sales Manager Department: Sales Employment Type: Full-Time , PLEASE EMAIL RESUME TO: ********************* Position Summary: We are seeking a results-driven HVAC Commercial/Industrial Services Sales Representative to join our team at Admiral Heating, a union shop. This individual will be responsible for developing new business opportunities, maintaining strong client relationships, and promoting HVAC service solutions tailored to the commercial and industrial sectors. The ideal candidate has a solid understanding of HVAC mechanical systems, a strong network in the market, and the ability to navigate both union shop dynamics and the technical requirements of HVAC services. Admiral Heating and Ventilating has been delivering high-quality heating and air conditioning solutions to industrial and commercial clients in the greater Chicagoland area for over 70 years. Our comprehensive services include equipment repair and replacement, design building, 24/7 emergency response, and customized preventive maintenance programs, all aimed at ensuring optimal performance and efficiency of HVAC systems. IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: ********************* Key Responsibilities: Develop and execute sales strategies to grow service and preventative maintenance agreement business in the commercial and industrial HVAC markets. Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers, building owners, general contractors, and property management firms. Conduct site assessments to understand customer needs and recommend appropriate HVAC service solutions. Prepare and present proposals, quotes, and presentations to clients. Maintain accurate records of all sales activities and customer interactions in CRM software or other tools as assigned. Collaborate with operations, marketing, service technicians, and project managers to ensure smooth transition from sales to service delivery. Stay up to date with industry trends, code changes, and union labor practices. Attend trade shows, networking events, and industry association meetings to build brand awareness and generate leads. Qualifications: Proven success in HVAC or mechanical services sales (5+ years preferred). Familiarity with union shop environments and related labor agreements. Strong understanding of commercial/industrial mechanical systems and service contracts. Excellent communication, negotiation, and presentation skills. Ability to work independently and manage multiple sales cycles simultaneously. Proficiency with CRM tools and Microsoft Office Suite. Valid driver's license and reliable transportation. Preferred Qualifications: Degree in Mechanical Engineering, Business, or related field. Experience working with unionized service teams. Existing network of industry contacts in the territory. Compensation and Benefits: Competitive base salary of $60k-80k plus commission Comprehensive health benefits (health, dental, vision) Expenses for vehicle, phone, and business development Paid time off and holidays 401K Profit sharing Professional development opportunities Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office environment. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. This does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment. IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: ********************* Salary and Benefits: Base Salary of $60,000-$80,000 Unlimited Commission Fidelity 401k Plan with all fees paid by Admiral 401k Safe Harbor Match of 4% BCBS PPO and HMO Health Insurance Options (Admiral pays 75%) Dental and Vision Plans (Admiral pays 75%) Tuition Reimbursement Generous PTO Policy Paid Holiday's 100% Admiral paid Long and Short Term and Short $20,000 Admiral Paid Life Insurance Flexible Spending and Dependent Care Accounts Employee Assistance Plan CTA and Parking Reimbursement Employee events throughout the year
    $60k-80k yearly 5d ago
  • Billing Coordinator

    Intren, LLC 4.5company rating

    Account representative job in Union, IL

    INTREN, Inc. Job Description Job Title: Billing Coordinator Reports To: Project Manager FLSA Status: Non-Exempt The primary responsibility for this position is to support billing functions and ensure billing is submitted in a timely fashion. ESSENTIAL FUNCTIONS: Familiar with all aspects of client billing, including client specific billing requirements and guidelines; communicates changes to department/billing coordinators. Provides feedback on improving Billing process internally via internal protocols and maintain current written procedures manual. Collaborates with other administrative departments, as necessary, to discuss billing guidelines and processes. Prepares bills as assigned; maintains paper and electronic organized records. Prepares all bills in accordance with established policies, procedures and timelines. Provides complete administrative support in the production and delivery of bills, including transmittal documents, PDF assembly. Communicates and follows instructions effectively from a diverse group of clients, attorneys and staff. Provides information in person, via email or by phone with courtesy and professionalism. Follows up with appropriate parties to communicate billing status. Troubleshoots and communicates issues with billing; coordinates with the Data Processing and Accounting departments. Periodically handle tasks from the Controller and Director of Support Services. Keeps Supervisor informed of the status of billing work; maintains a calendar of billing deadlines; prepares bills in advance of due dates. Performs other duties as needed. DESIRED MINIMUM QUALIFICATIONS: Requires effective oral and written communication skills, excellent interpersonal skills and strong computer literacy. Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. Minimum of two years billing experience in a self-starter environment required. Proficient in Microsoft Office applications, specifically Excel and Word. Excellent interpersonal skills. Self-motivated, pro-active and responsible individual able to work under minimal supervision. Good written and oral communication skills and ability to self-edit documents. Highly organized with strong attention to detail. Teamwork oriented individual. Ability to complete projects within required time frame. Ability to organize and prioritize numerous tasks and complete them under time constraints. Intren is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $39k-54k yearly est. 1d ago
  • Account Services Representative

    Vevo 4.3company rating

    Account representative job in Chicago, IL

    Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As a member of the team, you will: Create & revise compelling and sellable media proposals in the pre-sale process Have a knowledge of all historical rates by client for proposal creation Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals Play integral role in the Sales Prospecting process Ensure all data is accurately entered and updated in Salesforce & Operative Manage that AE pipeline stages are consistent within each system Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts Forecast inventory availability for Takeovers and Rotational media Manage Go-To Market packaging & premiere tracking Manage upfront rates & upfront spend tracking Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you: You have extreme attention to detail You are comfortable in a fast-paced work environment You can multi-task like a pro without letting anything slip through the cracks You are comfortable in a client-facing role You love to collaborate and take your analysis and working with various teams to put it into action You are intrigued by a dynamic, flexible digital video product and its revenue potential You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do You have an expressed desire to learn and grow into a sales career Requirements: Recent college graduate, with a keen interest in Sales Bilingual in Spanish is a plus Internship experience in digital, TV, and/or agency media is a plus Must be highly proficient in Excel & Powerpoint A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know: We're a fun, energetic, and tight knit team We really enjoy music and technology We have competitive compensation and benefits packages We have premier access to music content and new releases of original media content This is a full-time position based on-site/in our Chicago office. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as "remote" to be in the office/studio a minimum of 3 days a week. Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.Salary $58,000 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $58k yearly 29d ago
  • Billing Coordinator

    Dentons Us LLP 4.9company rating

    Account representative job in Chicago, IL

    Chicago, IL, USAtlanta, GA, USDenver, CO, USWashington DC, DC, US Nov 14, 2025 Dentons US LLP is currently recruiting for a Billing Coordinator with strong billing experience. This position reports to the Billing Manager, and will have on-going interaction and communication with our timekeepers, business services professionals, and clients. **Responsibilities** + Generates and distributes pro formas. + Creates and formats client invoices. + Edits cost, time and narratives. + Identifies and resolves billing issues, both in paper format and e-billing format. + Resolves billing inquiries. + Works with billing attorneys and their assigned secretaries. + These duties may be ongoing or adhoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + High School graduate + 2+ years' legal billing experience + Computer expertise with 3E, Elite Enterprise, MS Word and Excel + Excellent verbal and written communication skills + Proficiency in e-billing is desired (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Ability to multi-task and shift priorities quickly. + Must be detail-oriented with excellent organizational skills and the ability to self-motivate + Flexibility to work overtime as needed **Salary** Chicago DOE: $76,000 - $83,000 Washington, DC DOE: $76,000 - $85,000 Denver Only DOE:$76,000 - $80,000 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Chicago
    $76k-85k yearly 58d ago
  • Billing Coordinator

    Jenner & Block LLP 4.8company rating

    Account representative job in Chicago, IL

    Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer. POSTION SUMMARY The billing coordinator is responsible for overseeing the billing process. This includes generating invoices, verifying billing information, resolving any discrepancies, and ensuring timely payment from clients. They are also responsible for maintaining billing records, communicating with clients regarding billing inquiries, and assisting with financial reporting ESSENTIAL JOB FUNCTIONS * Coordinate the creation and distribution of draft invoices for assigned partners and legal assistants. * Serve as the primary point of contact on billing and collections issues for assigned partners and legal assistants. * Review draft invoices to ensure compliance with billing requirements. * Process narrative changes, billing adjustments and rate changes for draft invoices. * Finalize invoices and prepare final invoice packages after ensuring appropriate authorization and approvals. * Audit invoices for version control and adherence to approved pricing arrangements. * Submit mailed or emailed invoices after successful audit. * Submit ebills in accordance with client requirements and resolve rejections as they occur. * Create and manage monthly billing reports. * Support accruals process where required by the client. * File and maintain supporting documentation for finalized invoices. * Monitor and follow-up on outstanding A/R balances * Other pertinent billing duties as requested by Billing Manager. QUALIFICATIONS AND REQUIREMENTS * 5+ years' experience in a law firm billing department or equivalent experience * High school diploma: undergraduate degree preferred * Excellent communication skills. * Rippe LMSV billing system and direct partner interaction experience a plus Disclaimer Additional Duties This job description is intended to provide a general overview of the primary duties and responsibilities for the position. It is not an exhaustive list of all tasks or responsibilities that may be assigned. The role may include additional duties, specialized projects, and other tasks as required. The firm reserves the right to modify or adjust the responsibilities to meet business needs. Physical Requirements Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities. EEO Statement Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates. Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $70,000 to $85,000 in Chicago. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
    $70k-85k yearly 60d+ ago
  • Equipment Billing Coordinator

    Proven It

    Account representative job in Tinley Park, IL

    Full-time Description The Equipment Billing Coordinator is responsible for processing cash and lease transactions provided by sales. They monitor the documentation for all transactions to ensure compliance and accuracy. They are responsible for managing the day-to-day tasks related to the transactions submitted. This role provides support to all sales and appropriate management as needed. Responsibilities: Review/Process lease documentation in accordance with specifications provided by sales and Proven policy. Provide administrative support by updating files, preparing letters, and other record-keeping tasks. Generate invoices for cash orders, leases, and various services provided by Proven. Communicate with lenders for credit approvals, buyouts, funding, and other items as needed. Follow up with appropriate internal functions and with clients on specific leases. Prepare sales documentation for submission to the Commission department. Perform other duties as assigned. Requirements Requirements: Associate degree or comparable work experience a plus. Will train the right candidate. Possess strong written and verbal communication skills. Detail-oriented, accurate, and have the ability to meet deadlines. Team player. Able to plan and prioritize with strong multi-tasking skills. Good interpersonal skills and a proven ability to work with people at all levels. Proficient with Windows and Microsoft software packages, e.g., Excel, Word and PowerPoint. Excellent organizational and customer service skills. Must be a self-motivated individual with a willingness to work well with others on a regular basis. Valid driver's licenses and vehicle. Ability to pass a pre-employment background check and drug screen. Physical Demands: While performing the duties of this job, the employee uses his/her hands to finger, handle, or feel objects; reach with hands and arms. The employee uses a computer, copier, fax, and telephone equipment. The employee must be able to sit for a prolonged period. Must be able to lift up to 15 pounds. Benefits: GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through BlueCross BlueShield of Illinois (BCBSIL). Health options include a choice of 2 PPO plans, a High Deductible Health plan and a HMO. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance. EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75. EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee. EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions. 401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals. FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions. PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure. PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off. FITNESS CENTER: Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees 24/7 Monday through Friday. Employees utilize the gym equipment at their own risk. Additional Compensation: This position is overtime eligible. Salary Description $45,000 - 60,000 per year
    $45k-60k yearly 60d+ ago
  • Billing Coordinator, Legal, On-site

    Swanson, Martin and Bell

    Account representative job in Chicago, IL

    Job Description Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues. Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment. Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing. Required Experience & Skills: Minimum of 3 years of legal billing, including e-billing. Multi-payor experience is a plus. Attention to detail is a must, including verbal and written communication. Must possess organizational and time management skills. A high degree of proficiency in Microsoft Word, Outlook, and Excel. Works well independently and/or with a team to assist attorneys. Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k). Compensation: $65-70k, DOE
    $65k-70k yearly 30d ago
  • Billing Coordinator

    Depot Connect International

    Account representative job in Chicago, IL

    Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services. Role Overview: The Billing Coordinator issues invoices to customers, reviews orders and work orders for correct documentation. Position Responsibilities: Accurately calculate charges to customers Issue invoices Check and review customer orders and work orders/estimates for correct documentation Data entry, answering and sending emails, answer phones as needed Other administrative support tasks as assigned Qualifications: High school diploma or GED 1 year Office Administrative, Billing, or other administrative experience Experience using Google Suite including Gmail, Google Sheets and Google Documents Strong organizational skills Attention to detail Ability to effectively prioritize Possess strong verbal and written communication skills Excellent customer service skills DCI Benefits: Medical, dental and vision Insurance 401(k) with generous employer match Paid time off, including 10 paid holidays Optional health savings account & flexible spending account Life insurance Employee assistance program Parental leave Referral program Tuition reimbursement
    $36k-51k yearly est. 3d ago
  • Billing Coordinator-Radiation Oncology Part Time Days

    Northwestern Medicine 4.3company rating

    Account representative job in Grayslake, IL

    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description **This is a Part Time position at 20 hours per located at the Grayslake Medical Office Building and the work schedule is flexible. Medical Billing Specialist Certification and/or Medical Coding Specialist certification is preferred along with EPIC/MOSAIQ knowledge is preferred.** The Billing Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions. Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency. RESPONSIBILITIES: Department Operations Ensures patient demographic and billing/insurance information is kept current in the computer application. Documents all patient and company contacts. Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture. Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures. Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt. Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed. Prepares and distributes reports that are required by finance, accounting, and operations. Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team. Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices. Identify opportunities for process improvement and submit to management. Demonstrate proficient use of systems and execution of processes in all areas of responsibilities. Daily charge reconciliation for professional and technical charges in radiation oncology. Communication and Teamwork Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians. Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls. Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude. Service Excellence Displays a friendly, approachable, professional demeanor and appearance. Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives. Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team. Supports a “Safety Always” culture. Maintaining confidentiality of employee and/or patient information. Sensitive to time and budget constraints. Other duties as assigned. Qualifications Required : High school graduate or equivalent. Strong Computer knowledge, data entry skills in Microsoft Excel and Word. Thorough understanding of insurance billing procedures, ICD-10, and CPT coding. 3 years of physician office/medical billing experience. Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization. Ability to work independently. Preferred : 3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus. CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
    $45k-58k yearly est. 8h ago

Learn more about account representative jobs

How much does an account representative earn in Lombard, IL?

The average account representative in Lombard, IL earns between $28,000 and $56,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Lombard, IL

$40,000

What are the biggest employers of Account Representatives in Lombard, IL?

The biggest employers of Account Representatives in Lombard, IL are:
  1. Concordia University Chicago
  2. DPWN Holdings (USA), Inc.
  3. Midwestern University
  4. Superior Air-Ground Ambulance Service
  5. TQL
  6. Andrew Wright-State Farm Agent
  7. Andy Herrero-State Farm Agent
  8. Annuity Health
  9. Beth Black-State Farm Agent
  10. Blaine Carragher-State Farm Agent
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