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  • Client Services Representative

    Venbrook 3.3company rating

    Account representative job in Irvine, CA

    JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows
    $28.9-33.7 hourly 3d ago
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  • Service Sales Representative - First Aid and Safety

    Cintas Corporation 4.4company rating

    Account representative job in Hesperia, CA

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    $55k-82k yearly est. 5d ago
  • Veterinary Sales Representative -Flex Time (12 days/mo)

    Promoveo Health 3.0company rating

    Account representative job in Riverside, CA

    Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo) Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field. This is a position where you will be a W2 employee of Promoveo Health. The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company. The ideal candidate will have: · 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side · Clinical experience calling on Veterinary Practices in this market · Experience calling on and existing relationships with Vets in the area · Excellent interpersonal, communication, teaching and negotiation skills · BS Degree in related discipline Job Expectations: ·Part time position with high management visibility and performance expectations. · Travel - You will be home every night- no overnight travel is required! EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $54k-100k yearly est. 2d ago
  • External Sales Representative | Southern California

    Seller's Advantage 3.9company rating

    Account representative job in Riverside, CA

    Location: Remote, with travel throughout Los Angeles, Orange, Riverside, and San Bernardino Counties depending on your location Schedule: Full-time | Flexible | Travel Required Compensation First 3 months: $10k per month After initial period: 100% commission-based earnings On-Target Earnings: $250K+ (NO CAP) We're seeking a top‑tier, self‑driven External Sales Representative who thrives on face‑to‑face interaction, builds rapport quickly, and knows how to close. Why This Role Stands Out We provide pre‑qualified leads-you take ownership of building relationships, presenting our solutions, and closing deals. You'll work face‑to‑face with clients while being supported by a collaborative team that believes in shared success, positivity, and mentorship. About Us: Seller's Advantage is a leading real estate investment company with 30+ years of experience helping homeowners sell properties quickly and hassle-free. We specialize in buying homes for cash with no fees or commissions. Our high-energy, sales-driven team thrives in a fast-paced, results-oriented environment where success is rewarded. We're expanding our External Sales team in Southern California and are looking for a high-performing, self-motivated professional who excels in face-to-face sales, relationship-building, and closing deals. Who We're Looking For: We need a driven sales professional who thrives on face-to-face interactions, relationship-building, and closing deals. Qualifications: 5+ years of successful sales experience (face-to-face, direct sales, financial services, mortgage, or real estate industries preferred). A strong ability to build relationships and close deals. Real estate or mortgage experience is a plus, but not required. Excellent communication, negotiation, and presentation skills. Experience using Salesforce, RingCentral, and Microsoft Teams to track and manage sales pipelines. Self-motivated, reliable work ethic-comfortable working independently while staying accountable. Professional presence and strong LinkedIn profile-you understand the importance of personal branding. Reliable car and willingness to travel extensively throughout Southern California (Los Angeles, Orange County, Riverside, and San Bernardino Counties). Strong problem-solving skills and the ability to adapt in any situation. Ability to meet deadlines, manage multiple projects, and work effectively in a fast-paced environment. What You'll Be Doing Developing and executing a strategic sales plan to meet or exceed sales goals. Meeting with potential clients in person, building relationships, and closing deals. Leveraging Salesforce to track sales progress and manage the sales pipeline. Utilizing RingCentral and Teams for daily collaboration and virtual meetings. Independently scheduling appointments, travel, and follow-ups. Providing top-tier customer service to maintain and grow client relationships. Collaborating with the sales team to share insights, strategies, and lead opportunities. Why Join Us? Compensation & Growth: First 3 months: $10,000 per month. After 3 months: 100% commission-based earnings. On-Target Earnings: $250K+ (NO CAP). Performance-based incentives and bonuses. Work Environment & Support: Morning huddles and strong team collaboration. Supportive, positive culture-team members help each other succeed. Comprehensive training program (45 days) to ensure success. Ongoing mentorship and sales coaching. Top-Tier Benefits: Health, dental, and vision insurance (after 30 days). 401(k) with matching. Life insurance and disability coverage. Paid time off. Ready to Take Your Sales Career to the Next Level? Apply Today! If you are a high-performing sales closer who thrives in face-to-face interactions and wants to take control of your income and career growth, apply now to join our team. Job Type: Full-time Pay: From $125,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you able to be on the road 80% of the time? Experience: Sales: 5 years (Required) Work Location: On the road
    $54k-100k yearly est. 2d ago
  • Customer Service Representative

    Vaco By Highspring

    Account representative job in Irvine, CA

    Our client is seeking a dependable and customer-focused Customer Service Representative to support daily operations and deliver a high level of service to customers. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Provide professional and courteous customer support via phone and email Respond to customer inquiries, service requests, and issues in a timely manner Maintain accurate records and documentation related to customer interactions Coordinate and communicate effectively with internal teams to ensure customer needs are met Follow established policies and procedures to maintain service quality and consistency Track open items and ensure timely follow-up and resolution Assist with administrative tasks as needed to support daily operations Qualifications Positive, professional, and customer-focused attitude Strong interpersonal and communication skills (verbal and written) Ability to multitask and manage changing priorities Ability to remain calm and effective in a fast-paced or high-pressure environment Strong organizational skills and attention to detail Reliable follow-through and time management skills Proficiency in Microsoft Word, Excel, and Outlook Preferred Skills Prior customer service or administrative experience Experience working in a team-oriented environment Ability to quickly learn new systems and processes Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $32k-41k yearly est. 2d ago
  • Account/Refund Follow Up Representative

    Insight Global

    Account representative job in Baldwin Park, CA

    Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Experience with refunds or overpayments Plusses: Experience using Epic EMR system for billing/collections Day to Day: Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
    $41k-62k yearly est. 23h ago
  • Sales Representative

    California Mantel & Fireplace, Inc.

    Account representative job in Anaheim, CA

    California Mantel & Fireplace, Inc. has been a trusted whole hearth supplier for 30 years, manufacturing and installing mantels and leading fireplace brands, Heatilator and Heat & Glo. Our goal is to provide a centerpiece of warmth and class for every home, creating the desired look and feel for our customers. We are recognized by the building industry as setting the highest standard in value, quality, and customer service. Based in Sacramento, CA with a division in Anaheim, CA, we service the nation's largest developers, custom homeowners, and homebuilders. Our extensive selection of styles, finishes, and colors ensures an elegant fireplace mantel that is custom-fitted and installed with precision and care by trained professionals. Role Description This is a full-time, on-site role for a Sales Representative located in Anaheim, CA. The Sales Representative will be responsible for building and maintaining relationships with customers, identifying sales opportunities, presenting and explaining the features and benefits of our products, and completing sales transactions. The Sales Representative will also provide exceptional customer service, follow up on leads, and stay up-to-date with industry trends and product knowledge to address customer inquiries effectively. Qualifications Proven experience in sales, preferably in a related industry Strong communication and interpersonal skills Ability to build and maintain relationships with customers Excellent customer service skills Knowledge of fireplace mantels and hearth products is a plus Self-motivated, goal-oriented, and able to work independently Familiarity with CRM software and sales processes High school diploma or equivalent; bachelor's degree preferred Ability to work on-site in Anaheim, CA
    $42k-79k yearly est. 23h ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Account representative job in Santa Fe Springs, CA

    Performs quotation processing over the phone, email and fax. Enter orders into the system and confirm orders to customer via email/fax. Process shipping instructions and packing lists to warehouse. Filing orders and checking customer's open orders. Perform Physical Inventory when necessary. Back up billing role for the office and other branches when necessary. Support outside sales inquiry needs. (Stock and price check, open orders) Process quotation for outside sales. Process internal transfers *Skills* Customer service, Customer support, Call center, Technical support, microsoft office *Top Skills Details* Customer service, Customer support, Call center *Additional Skills & Qualifications* 1-2 years of experience *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Santa Fe Springs, CA. *Pay and Benefits*The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Santa Fe Springs,CA. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21-23 hourly 1d ago
  • Escrow Insurance Specialist

    Cathay Bank-Headquarters 4.4company rating

    Account representative job in Rosemead, CA

    People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Under the general direction of the Loan Servicing Supervisor, the Escrow Insurance Specialist is responsible for the timely review and payment of consumer and commercial hazard payments, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account. The Escrow Insurance Specialist may be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance required for new loans and renewal policies in compliance with Bank and Regulatory policies. ESSENTIAL FUNCTIONS Monitors insurance expirations to ensure receipt of evidence of renewal or replacement insurance coverage prior to expiration. Reviews Insurance Expiration Tracking reports daily. Collects evidence of renewals or replacement coverage prior to expiration of the existing coverage. Reviews insurance policies for accuracy and adequate coverage. Resolves gaps by contacting carriers and agencies to gather policy information and other missing data and update systems as appropriate. Works with insurance vendor for ordering and cancelling force place insurance. Set up force place fee in our core system for proper billing. Perform review of initial loan boarding to ensure escrow line and multi collateral relationship is set up properly. For escrowed accounts, ensures disbursement of payments for hazard, and flood are paid timely when due to avoid gaps and cancellation of policy. Processes incoming new insurance loss requests by properly obtaining appropriate claim information and provide claim package and follow through to completion of the repairs. Properly document all claim activity to support the outcome of the claim and save documents to the imaging center. Reviews various system-generated reports to ensure accuracy of loan system, accounting and maintenance as needed to clear errors. Ensures all insurance related documents and correspondence are uploaded to the imaging system. QUALIFICATIONS Education: High school graduate or equivalent. Education or experience should include courses in accounting and/or bookkeeping. Experience: Minimum 1-2 years in loan servicing with direct experience with escrow and insurance servicing preferably with knowledge of flood determination and flood insurance review for both single family and multiple buildings and properties. Skills/Ability: Self-motivated with ability to work independently, prioritize and meet deadlines, and possess excellent follow-through skills. Proven ability to think independently and make recommendations. Possess good judgment, ability to accept responsibility and handle confidential information. Excellent follow-through skills. Possess good written and verbal communication skills. Knowledge of basic accounting. Working knowledge of MS Windows, PC spreadsheets and PC word processing. Familiarity with networked computer systems and mainframe. OTHER DETAILS $23.07 - $26.44 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $23.1-26.4 hourly 4d ago
  • Billing & Settlement Coordinator - Bilingual (Korean/English)

    Woongjin, Inc.

    Account representative job in Santa Ana, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $30-32 hourly 1d ago
  • E-Billing Specialist- 3422253

    AMS Staffing, Inc. 4.3company rating

    Account representative job in Cerritos, CA

    Job Title: Billing Specialist Salary/Payrate: $90K-$100K, bonus and AWESOME benefits!!! Work Environment: Fully Onsite Term: Permanent / Fulltime Bachelor's degree required: No Referral Fee: $1,000 - should your referral start with our client JOB DESCRIPTION #LI-SS1 We are seeking a highly skilled, detail-oriented, and experienced Billing Coordinator to join our team in a fast-paced legal environment. The ideal candidate will have a strong background in E-Billing, be proficient with Aderant Expert (or a similar platform) and BillBlast (or comparable E-Billing portals), and possess experience handling E-Billing appeals. This role requires exceptional organizational and communication skills, as well as the ability to manage multiple priorities under tight deadlines while collaborating effectively with attorneys, clients, and internal teams. Responsibilities Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG) Manage the end-to-end E-Billing process, ensuring accuracy and compliance Submit invoices through Aderant Expert and BillBlast (or other E-Billing systems) Handle E-Billing appeals and resolve billing discrepancies in a timely manner Collaborate with attorneys and staff to ensure accurate and timely billing Maintain and update billing records and client information Generate billing reports and analytics for partners and management Assist with implementation and maintenance of billing systems and platforms Respond to client inquiries and provide high-quality customer service Qualifications and Requirements 5-10+ years of billing experience in a law firm or legal setting Proven expertise with E-Billing and E-Billing portals (e.g., BillBlast) Proficiency in Aderant Expert or similar billing software Strong attention to detail and excellent organizational skills Excellent written and verbal communication skills Ability to work independently and collaboratively Proficiency with Microsoft Office (Word, Excel, Outlook) Experience managing E-Billing appeals and understanding billing compliance requirements Ability to thrive in a fast-paced, deadline-driven environment Physical Requirements Must be able to lift and carry items up to 25 pounds (e.g., office supplies, mail bins, packages) Requires frequent walking, standing, and bending, especially when preparing meeting rooms or organizing supplies Work involves remaining seated at a desk for extended periods while performing clerical and computer-based tasks Regular use of a computer, including extended periods of typing, viewing a monitor, and using a mouse Operate standard office equipment such as copiers, scanners, phones, and printers
    $90k-100k yearly 17d ago
  • Medical Billing Specialist

    American Family Care Ladera Ranch 3.8company rating

    Account representative job in Ladera Ranch, CA

    Benefits/Perks Great small business work environment Flexible scheduling Paid vacation, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Candidates Must Have: At least 2 years of experience in medical practice billing with exposure to working with denials, appeals, insurance collections, and related follow-up Working knowledge of Local and National Coverage Determinations and payor policies, and how to use them Must have ICD-10 and CPT coding assessment skills, CPC certification is preferred Strong proficiency in MS Office applications (Word, Excel, PowerPoint), and computerized billing systems is required. A patient-first, mission-oriented mindset Duties: Organize and prioritize all incoming claims and denials. Evaluate medical claims and coverage policy documentation to determine validity for an appeal. Responsible for ensuring and monitoring the effectuation of all decisions as a result of the follow-up of unpaid/denied claims with insurance carriers. Responsible for adhering to health care billing procedures, documentation, regulations, payment cycles, and standards. Work accounts to resolution. Collection from patients and insurances. Works collaboratively and effectively with all other departments and functions to maximize operational efficiency and service and ensure consistency in addressing appeals issues. Work independently to identify and resolve complex client problems. Work with leadership to develop appropriate policies and procedures. Maintain current knowledge of healthcare billing laws, rules and regulations, and developments. Comply with all applicable HIPAA policies and procedures and maintain confidentiality. Compensation: $18.00 - $23.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-23 hourly Auto-Apply 60d+ ago
  • Billing Clerk

    Consultative Search Group

    Account representative job in Newport Beach, CA

    Job Description A global professional services firm seeks a Billing Clerk to join their dynamic team. Responsibilities Basic editing of bills in 3E system Assist in finalizing bills Pull back up receipts in Chrome River Perform basic accounting tasks Prepare accruals Prepare basic Excel reports Opportunity to perform procedures in e-billing hub as well as third party sites Assist Finance department in ad hoc tasks as required Qualifications Associate Degree in Accounting/Business or other related fields is a minimum, a four-year college degree is preferred. Candidates in their final year of school may be considered for an internship position. Understanding of accounting principles AR and legal terminology Previous accounting experience (including strong internships) is a plus. Candidates with billing experience will be strongly considered. Must have strong organizational skills and have ability to prioritize and multitask Must be detail and deadline oriented Good oral and written communication skills Computer and software skills, requiring proficiency with Microsoft Office suite (Word, Outlook, Excel) Capacity to follow instructions and able to work independently within role and as directed Flexible, adaptable, with an attitude of teamwork and cooperation. Many of our job openings can be viewed at **********************************************
    $32k-43k yearly est. 5d ago
  • Early Stage Collections Specialist, II

    Carrington Mortgage Services, LLC 4.5company rating

    Account representative job in Orange, CA

    Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist II will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers primarily in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangements to bring borrowers current. Assist borrowers that are more than 59 days delinquent and borrowers that are in foreclosure. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs more involved and complex analysis of accounts. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The pay for this position is $22.50 per hour + monthly bonus. What You'll Do: * Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers. * Evaluates and helps determine the borrower's ability to pay and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. * Counsels borrowers on their options through education of alternative solutions. * Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. * Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. * Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower "Request for Mortgage Assistance" package in compliance with department policies and procedures. * May function as the single point of contact for a borrower. * May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. * Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments. * Assist with loan servicing website payments, denied access, password resets. * Respond to escrow, loss draft and closing document inquiries. * Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, vendors for REO properties, vendors for REO properties, modification/refinance requests, repayment plans, and additional mortgages activities. * Perform other duties as assigned. What You'll Need: * Knowledgeable of investor hierarchies for loss mitigation options. * Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act. * Knowledge of relevant and industry-specific computer software packages. * Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. * Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy). * Ability to understand basic collection issues and to collaborate and explore alternative solutions. * Ability to apply state, federal and company requirements and make proper decisions. * Ability to organize thoughts and ideas into understandable terminology. * Negotiation skills that allow the Early Stage Collections Specialist to control the call and come to a proper resolution for both the company and the borrower. * High school diploma or equivalent work experience. * One (1) year collections experience in a customer service/call center environment and /or loan servicing experience. * A minimum of one (1) year of experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. ******************************* Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
    $22.5 hourly 14d ago
  • Customer Service Representative

    Vaco By Highspring

    Account representative job in Irvine, CA

    Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment. Key Responsibilities Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction Document customer interactions accurately in internal systems Process orders, returns, account updates, or service requests as needed Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues Follow established processes, policies, and service standards Identify opportunities to improve the customer experience Qualifications 1-3+ years of experience in customer service, call center, or client support roles Strong communication and interpersonal skills Ability to remain calm, professional, and solution-oriented Basic computer proficiency and ability to learn new systems quickly Strong attention to detail and follow-through Nice to Have Experience in a high-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual skills a plus Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $32k-41k yearly est. 23h ago
  • Sales Representative - Facility Services

    Cintas Corporation 4.4company rating

    Account representative job in Whittier, CA

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    $55k-83k yearly est. 2d ago
  • Medical Collector

    Teksystems 4.4company rating

    Account representative job in San Bernardino, CA

    Works under the supervision of the Government Contracts Managed Care Supervisor. Analyzes and interprets Commercial contract language, terms, conditions and responsibility matrices. Performs telephone and written follow-up with insurance companies, strictly working with government payers and providers. Must know Medi-Cal and government contracts for this role. Ensures that payers adhere to compliance laws regarding timely processing of claims. Has a strong understanding of Managed Care and insurance company payment principles, rules, and regulations to perform reimbursement from both the third party and patient perspectives. When working with individual payers on an account-by-account basis, determines if payer needs additional information, identifies barriers, or secures payment dates. Responsible for following through with requested information as needed in order to remove payment barriers. If unable to remove barriers, elevates the account to either Management or Payer Management. Develops collection recovery strategies with each payer. Must aggressively pursue each outstanding account to reach maximum reimbursement and closure. These services may be provided for both the hospitals. Reviews appeals and denials Audit collections and review aging reports *Skills* collector, healthcare, medical, commercial, insurance, medicare, advantage, medical collections, medical insurance billing, medical billing and coding *Top Skills Details* collector, healthcare, medical, commercial, insurance, medicare, advantage *Additional Skills & Qualifications* 2+ years experience with Hospital/Acute Care collections and payer collections/billing experience with Medi-Cal EPIC experience preferred but not required Denials management from cradle to grave. CCS, Medi-Cal experience Cancer treatments, Proton Therapy charges *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of SAN BERNARDINO, CA. *Pay and Benefits*The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in SAN BERNARDINO,CA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-24 hourly 1d ago
  • Early Stage Collections Specialist, II

    Carrington Mortgage 4.5company rating

    Account representative job in Orange, CA

    Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist II will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers primarily in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangements to bring borrowers current. Assist borrowers that are more than 59 days delinquent and borrowers that are in foreclosure. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs more involved and complex analysis of accounts. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The pay for this position is $22.50 per hour + monthly bonus. What You'll Do: Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers. Evaluates and helps determine the borrower's ability to pay and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, vendors for REO properties, vendors for REO properties, modification/refinance requests, repayment plans, and additional mortgages activities. Perform other duties as assigned. What You'll Need: Knowledgeable of investor hierarchies for loss mitigation options. Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act. Knowledge of relevant and industry-specific computer software packages. Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy). Ability to understand basic collection issues and to collaborate and explore alternative solutions. Ability to apply state, federal and company requirements and make proper decisions. Ability to organize thoughts and ideas into understandable terminology. Negotiation skills that allow the Early Stage Collections Specialist to control the call and come to a proper resolution for both the company and the borrower. High school diploma or equivalent work experience. One (1) year collections experience in a customer service/call center environment and /or loan servicing experience. A minimum of one (1) year of experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. ******************************* Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
    $22.5 hourly Auto-Apply 49d ago
  • Sales Representative - Facility Services

    Cintas Corporation 4.4company rating

    Account representative job in Pico Rivera, CA

    Apply now * Apply Now * Start applying with LinkedIn Start Please wait...
    $55k-83k yearly est. 6d ago
  • Dental Biller

    Teksystems 4.4company rating

    Account representative job in Pomona, CA

    *About the Role* We are seeking an experienced *Dental Biller* to join our team and support our dental practice with accurate, timely, and compliant billing processes. This role is critical in managing claims, insurance verifications, payment posting, and patient account resolutions to ensure smooth revenue cycle operations. *Key Responsibilities* * Prepare and submit clean dental claims to thirdparty payers (electronic and paper), following payer-specific guidelines. * Coordinate insurance eligibility checks and verify coverage for procedures * Manage denial followup, rebill or correct claims, and resolve billing issues with insurance companies and patients. * Review patient statements, respond to billing inquiries, and support front desk staff on billingrelated questions. *Additional Skills & Qualifications* 3+ Years experience in Denti-Cal and front office Dental Preauthorization Experience ADA Codes Denti-CAL experience Treatment Coordinator experience *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Pomona, CA. *Pay and Benefits*The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Pomona,CA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $23-23 hourly 1d ago

Learn more about account representative jobs

How much does an account representative earn in Mead Valley, CA?

The average account representative in Mead Valley, CA earns between $34,000 and $74,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Mead Valley, CA

$50,000

What are the biggest employers of Account Representatives in Mead Valley, CA?

The biggest employers of Account Representatives in Mead Valley, CA are:
  1. Herc Rentals
  2. Molina Healthcare
  3. Innovativ Pharma, Inc.
  4. Park 6 Logistics
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