Account representative jobs in New Haven, IN

With direction from the A/R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors. Locations: Fort Wayne, IN ESSENTIAL RESPONSIBILITIES: Demonstrate and uphold the mission statement and values of Midwest Eye Consultants. Resolve insurance billing related issues with insurance companies in regards to facility and physician billing. Correct and re-bill insurance claims for payment per the billing guidelines of the payor. Resolve coding and claim discrepancies with insurance companies. Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging. Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance/software related questions. Respond to denied claims quickly and efficiently to ensure prompt payment. Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve. Assist with the education of the office staff to improve collections performance. Perform any other related duties as assigned by Supervisor. OTHER RESPONSIBILITIES: Demonstrate knowledge of the content and context of billing forms and documents such as insurance remittances and HCFA forms. Maintain strong working knowledge of Medicare, Medicaid and third party coding, billing and collection policies, procedures and laws. Demonstrate a strong working knowledge of CPT and ICD-10 codes and competency regarding procedural, diagnosis and HCPC coding. Demonstrate knowledge of insurance companies' guidelines for claims preparation, billing and collections. Demonstrate a strong working knowledge of Compulink EyeMD and claims clearinghouse software. Work with ten-key calculators, computers and practice management software in a competent manner. Protect MWEC and its assets by following all billing and compliance guidelines, rules and regulations and never knowingly committing a fraudulent act. EDUCATION AND/OR EXPERIENCE: A minimum of one (1) year experience in patient services and or Medicare/Medical billing. Experience in Optometry/Ophthalmology billing preferred. COMPETENCIES: Communication skills Attention to detail Adaptability Customer service oriented Problem solving skills Integrity Confidentiality Decision-making skills Adaptable to change Stress tolerance PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Talking, Hearing, Repetitive motion. Physical Requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the department. This may involve participation in advanced training and/or certification in field as appropriate.

Job DescriptionBenefits: 401(k) Opportunity for advancement Paid time off Training & development Wellness resources ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Amanda Elam - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

LaTasha Johnson - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Responsibilities Establish customer relationships and follow up with customers, as needed. Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Must currently hold relevant insurance licenses If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Larry Ice - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

State Farm Insurance Agent located in Bluffton, IN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Erin Daugherty - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus based on sales Flexible work schedule Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Join a Team That's Built to Last! Ready for a fresh start? Accelerate your career with Superior Auto, where your drive and determination pave the road to success. Founded in 1975, Superior Auto Inc. is one of the nation's largest, privately-held buy here, pay here automotive retailers with 71 locations. We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections, you'll play a pivotal role in the success of our team. If you've got DRIVE and you're looking to make an impact, we'd love you to make a difference with us. What's In It For You? Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales. Enjoy a work-life balance with no Sunday or late-night retail hours. Dealership hours are Monday-Friday, 9 am-6 pm, and Saturday, 9 am-4 pm. The Extras Are Always Nice! Paid time off, including vacation, holidays, your birthday, and sick/personal days. Comprehensive health, dental, and vision insurance. 401(k) with company contributions. Company-paid life insurance. Career advancement opportunities, including our Manager-in-Training program and Superior University. Who Are We Excited About Hiring? Professional Drive - Desire to meet and exceed collections goals with determination to succeed. Winning Attitude - Positive outlook and willingness to help others. Customer Service Champion - Experience resolving issues and maintaining regular communication with customers. Ability to Prioritize - Adjusts tasks and schedules based on business needs. Level-Headed - De-escalates and maintains composure in challenging situations. Lifelong Learner - Open to sharing ideas and gaining new insights, with a coachable mindset for growth. Team Player - Collaborates effectively with a team to achieve goals and objectives. Effective Communicator - Speaks and writes with confidence, professionalism, and competence for a wide range of audiences. The Specifics: High school diploma or equivalent 1-2 years of customer service or collections experience. Proficient with computers, including familiarity with Microsoft Office or similar tools. Valid driver's license with a clean record (minimal moving violations in the last three years). Diversity and Inclusion: At Superior Auto, we are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer, encouraging candidates of all backgrounds to apply.

Job DescriptionBenefits: Hourly plus Commission Bonus based on performance Signing bonus Training & development Wellness resources ROLE DESCRIPTION: At Jon Till - State Farm Agent, We are looking for a driven and results-oriented Sales Team Member to join our State Farm Agent office. In this role, your primary focus will be on actively generating new business by calling on prospective customers, building relationships, and converting leads into loyal clients. If you have a passion for sales, enjoy outreach, and thrive in a target-driven environment, this position is a great opportunity to grow your career in insurance sales. No experience required, we offer all of the training to help you succeed! Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Benefits of Selling State Farm Products: $300 Sign on Bonus after 120 days $17/hour starting hourly guarantee + Commission starting on first sale Unlimited earning potential based on your sales performance. Bonuses and incentives tied to meeting and exceeding sales goals. Gain valuable sales experience and professional growth within a respected and stable company. Training and resources to help you maximize your earning potential. Flexible schedule allowing you to manage your time and efforts to optimize sales results. Qualifications: Proven sales ability or strong desire to succeed in a sales-focused role. Excellent communication and persuasive phone skills. Comfortable making outbound calls and initiating conversations with new prospects. Self-motivated, goal-oriented, and able to work independently as well as part of a team. Organized with attention to detail. Willingness to obtain necessary insurance licenses (support provided). If you are eager to take on a sales role that involves active customer outreach and driving new business growth, join our team and help us deliver trusted insurance solutions to more customers every day!

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans, eligibility begins on day one of employment Culturally focused on work/life balance, mental health, and the overall wellness of our employees Essential Duties and Responsibilities • Audit and process billing summaries as received • Audit and process billing confirmations as received and generate the billing letter • Generate invoices and credit memos • Respond to billing questions from customers • Generate daily invoice registrars • Maintain accurate and complete electronic corporate files • Files electronic correspondence in a timely manner Non-Essential Duties and Responsibilities • Provide backup assistance in applying cash receipts against accounts receivables • Answer operator phone calls as needed • Provide backup assistance to the front desk and mailroom • Perform other duties as assigned Education and Qualifications • High School diploma or equivalent • 3-5 years' experience in accounts receivable • Must be familiar with standard concepts, practices and procedures within the tax field • Intermediate to advanced knowledge of MS Excel #LI-JS1 #LI-ONSITE The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at *********************** or ************ and choosing selection 6.

Job Description Hours of Job Full Time - Onsite Monday through Friday 8:00 a.m. - 4:30 p.m. No weekends or holidays required. Duties and Key Responsibilities Processes and follows-up on all assigned Physician Practice locations insurance claims until proper reimbursement is received. Monitors and reviews all denials and unpaid claims and take appropriate corrective action as necessary Utilize telephone and various carrier websites as research tools to expedite resolution for issues Review carrier manuals and websites for any new procedures implemented by carrier that are impacting claims Consistently meet established completion times for claims/assignments Makes all necessary corrections on claims for submission. Processes mail and explanation of benefits in timely manner Processes hard-copy billing, documenting amount and date sent on office's information system. Performs other duties as assigned. Requirements Typing, basic math calculations, computer oriented, and good verbal skills. Able to work without direct supervision, work well in a group setting. Ability to work independently with excellent time management skills. Ability to recall details and health insurance procedures/processes. Education/Certifications High School Diploma or equivalent Experience Previous experience is preferred but not required. Grand Lake Health System provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GLHS complies with applicable state and local laws governing nondiscrimination in employment in all of our locations. In addition, Grand Lake Health System is an At-Will Employment employer.

Job DescriptionBenefits: License Reimbursement Simple IRA Life Insurance Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jamie Hefty - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Alana Billings - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.

Job DescriptionBenefits: License Reimbursement Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Damon Kuhlenbeck - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Tasks and Responsibilities: Handle Risk and Exposure Responsible for performing the risk assessment for all customers in the assigned portfolio, analyze the overall credit exposure, define the appropriate credit conditions and submit for approval to the delegated level of authority. Responsible to perform a financial analysis to resolve credit worthiness of the customer and present a summary with a recommendation for approval. Responsible for the re-assessment of all customer accounts assigned within the portfolio. Responsible for exercising prudent control and good judgment while reviewing held orders for possible release. Lead Debt Collection Make proactive and reactive debt collection contacts to the selected group of customers. Ensure customers debts are collected within the agreed payment terms. Understand payments methods and cash collection processing through the networks available. Propose new methods or any enhancement in the cash collection network to improve application/allocation process. Liaise with the Third-Party Collections agencies and Legal teams the status of the various cases under their management. Manage Accounts Receivables Update and maintain the customer credit files in compliance with credit policies. Review periodic customer account statements and coordinate with AR Team the application/allocation of payments. Connect with the AR Team to investigate the reasons for partial payments or deductions. Inform AR team of any unprocessed payment to customer accounts or unreconciled documents and reports discrepancies that might affect account status. Document and process customer refunds accordingly to Delegation of Authority. Support the Business Responsible for interacting with customers, sales, organizations, all levels of management, credit associations and banks to establish a good understanding of the market conditions, customer business model and propose/support any adjustment to the company credit strategy. Provide policy and rules interpretation as required. Customer Service Handle customer complaints related to AR, identify the most appropriate service provider for the request. Support the investigation and follow-up resolution. Education and Experience: Associates degree in accounting, business administration, finance or a related field required, Bachelors degree preferred One to three years of experience in credit & collections, accounting or a related field (Required) Knowledge of financial statements Accounting ERP Systems (JDE experience preferred) Intermediate: MS Word, MS PowerPoint, MS Outlook, SharePoint Advance: MS Excel Competencies: Excellent communication skills in dealing with internal and external customers and business partners. Must be able to work under tight time pressure and maintaining good quality of work. Ability to deal with conflict effectively and be able to challenge the business when necessary. Must have a customer service focus that builds and enhances positive relationships within the organization and with external parties. Effectively collaborates with various internal business functions to resolve issues and increase cross functional effectiveness. Understands basic accounting and mathematical concepts and able to perform related analyses, including financial statement analysis. Ability to solve practical problems with a variety of variables in situations where only limited standardization exists.

Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Bryan Weimerskirch - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionCollections Specialist Ready to Drive Your Career Forward? At Circle Logistics, were not just offering a job; were inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, weve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What Were Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you! Overview: As a Collections Specialist you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Perform collection activities in order to meet current goals and metrics Customer Service Representative for open accounts receivable Review rejected invoices for validity Forward rejected invoices on to the appropriate parties for resolution Verify payment status of outstanding invoices Document interaction with customers Identify collection problems and recommend corrective action for slow/poor-paying customers Make collection calls Prepare and maintain demand letters Resend invoices and customer statements of account as needed or requested Review the cash application report for discrepancies Review unapplied and cash on hold reports and apply appropriately Notify CSR's when they have customers over credit limit Work with CSR's, Brokers, and Customers to bring them within approved credit limits Work with sales representatives to improve collections and customer knowledge of credit, billing and collection policy Perform other special projects and duties as assigned Minimum Qualifications: One year of collections/accounts receivable experience is required College Degree a plus Experience in the transportation industry is preferred Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel Must be able to multitask and work in a fast-paced environment Proficiency with software programs such as MS products, Excel, Outlook, and Lotus Notes is preferred Must be a team player with high energy, strong organizational, and problem-solving skills Must be able to work with minimal supervision Benefits: Full-time: 40 hours per week Room for advancement in a fast-growing company that promotes from within Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, well keep the world moving!

Reports to: Accounting Manager To provide support in Accounts Receivable. The accounting support includes additional tasks, not specified below, at the request of supervisor. DUTIES AND RESPONSIBILITIES Communication with all customers to ensure accurate contact information Invoice processing Provide daily and accurate payment processing Compile monthly reports to include labor efficiencies, rep reports, shipping/AR verification, other AR reports Send and Process new customer credit inquires for establishing terms Collections Resolve any discrepancies related to the Accounts Receivable process Develop a proficiency in ERP system Identify & Implement process improvements EDUCATION and EXPERIENCE At least two years Accounting/Office related experience High school diploma or equivalent required; associate's degree in accounting preferred. Other Skills and Abilities Relationship enhancing customer service skills working with both Venders & Customers Ability to think critically and attempt to resolve problems before asking Highly self-motivated to work independently to accomplish desired tasks and objectives as well as in a collaborative environment Strong written and verbal communication skills Ability to work well in a collaborative environment Demonstrated proficiency in planning, organizing, and prioritizing Ability to meet deadlines and work under pressure DESIRED SKILLS Must be willing to work in a structured environment and exhibit a high degree of accuracy and timeliness Knowledge of commonly-used accounting concepts, practices, and procedures Proficient in Microsoft Office Programs, specifically Excel and Word. Ability to identify problems and recommend a solution Ability to present ideas in user-friendly language Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Continually required to sit for long periods of time Regularly required to walk, bend, stoop, squat, and to reach with hands and arms Dexterity of hands and fingers to operate computer keyboard, mouse. Must be able to use headset/microphone Normal vision and hearing is required Hours/Schedule A regularly scheduled administrative workweek for the Accounting Department is 7 AM - 4 PM Monday through Friday. This position is for full-time employment. QUALITY POLICYWIRCO, Inc. is committed to always meet or exceed our customers' standards for quality, service and delivery. NOTE: This is not an exhaustive list of responsibilities, skills, duties, requirements, effort, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job or to increase or decrease the scope of responsibilities of the position when circumstances dictate, as determined by the Controller.#Auburn

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Huntington County, Indiana. The ideal candidate will be located in Huntington with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11:00am-7:00pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#LAB123

Job Description Join a Team That's Built to Last! Ready for a fresh start? Accelerate your career with Superior Auto, where your drive and determination pave the road to success. Founded in 1975, Superior Auto Inc. is one of the nation's largest, privately-held buy here, pay here automotive retailers with 71 locations. We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections, you'll play a pivotal role in the success of our team. If you've got DRIVE and you're looking to make an impact, we'd love you to make a difference with us. What's In It For You? Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales. Enjoy a work-life balance with no Sunday or late-night retail hours. Dealership hours are Monday-Friday, 9 am-6 pm, and Saturday, 9 am-4 pm. The Extras Are Always Nice! Paid time off, including vacation, holidays, your birthday, and sick/personal days. Comprehensive health, dental, and vision insurance. 401(k) with company contributions. Company-paid life insurance. Career advancement opportunities, including our Manager-in-Training program and Superior University. Who Are We Excited About Hiring? Professional Drive - Desire to meet and exceed collections goals with determination to succeed. Winning Attitude - Positive outlook and willingness to help others. Customer Service Champion - Experience resolving issues and maintaining regular communication with customers. Ability to Prioritize - Adjusts tasks and schedules based on business needs. Level-Headed - De-escalates and maintains composure in challenging situations. Lifelong Learner - Open to sharing ideas and gaining new insights, with a coachable mindset for growth. Team Player - Collaborates effectively with a team to achieve goals and objectives. Effective Communicator - Speaks and writes with confidence, professionalism, and competence for a wide range of audiences. The Specifics: High school diploma or equivalent 1-2 years of customer service or collections experience. Proficient with computers, including familiarity with Microsoft Office or similar tools. Valid driver's license with a clean record (minimal moving violations in the last three years). Diversity and Inclusion: At Superior Auto, we are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer, encouraging candidates of all backgrounds to apply.

With direction from the A/R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors. Locations: Wabash, IN ESSENTIAL RESPONSIBILITIES: Demonstrate and uphold the mission statement and values of Midwest Eye Consultants. Resolve insurance billing related issues with insurance companies in regards to facility and physician billing. Correct and re-bill insurance claims for payment per the billing guidelines of the payor. Resolve coding and claim discrepancies with insurance companies. Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging. Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance/software related questions. Respond to denied claims quickly and efficiently to ensure prompt payment. Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve. Assist with the education of the office staff to improve collections performance. Perform any other related duties as assigned by Supervisor. OTHER RESPONSIBILITIES: Demonstrate knowledge of the content and context of billing forms and documents such as insurance remittances and HCFA forms. Maintain strong working knowledge of Medicare, Medicaid and third party coding, billing and collection policies, procedures and laws. Demonstrate a strong working knowledge of CPT and ICD-10 codes and competency regarding procedural, diagnosis and HCPC coding. Demonstrate knowledge of insurance companies' guidelines for claims preparation, billing and collections. Demonstrate a strong working knowledge of Compulink EyeMD and claims clearinghouse software. Work with ten-key calculators, computers and practice management software in a competent manner. Protect MWEC and its assets by following all billing and compliance guidelines, rules and regulations and never knowingly committing a fraudulent act. EDUCATION AND/OR EXPERIENCE: A minimum of one (1) year experience in patient services and or Medicare/Medical billing. Experience in Optometry/Ophthalmology billing preferred. COMPETENCIES: Communication skills Attention to detail Adaptability Customer service oriented Problem solving skills Integrity Confidentiality Decision-making skills Adaptable to change Stress tolerance PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Talking, Hearing, Repetitive motion. Physical Requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the department. This may involve participation in advanced training and/or certification in field as appropriate.