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  • Customer Account Representative Manufacturing

    Arcmed

    Account representative job in Danbury, CT

    ***Must have Manufacturing Experience*** The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects. Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly. Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions. As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account. Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS At least 3-5 years' customer service experience in a manufacturing company. Bachelor's Degree or equivalent desired. Strong attention to detail and organization skills required. Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values. Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity. Take a hands-on approach to finding solutions to problems. Excellent ability to communicate orally and in writing in English. Well-developed literacy, numeracy, and computer skills with a technical aptitude. Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations. COMPUTER AND SOFTWARE REQUIREMENTS Experience with Epicor ERP is a plus. Microsoft: Office 365; SharePoint; Teams; and OneNote preferred. Ability to operate media equipment such as tablets, smartphones, and other electronic equipment. Ability to work with general office equipment. Ability to work with and understand databases is necessary and the ability to learn technical skills. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job. Must have enough endurance to perform tasks over extended periods of time. Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties. Must be able to listen and respond to questions and instructions. Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship . The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
    $33k-44k yearly est. 4d ago
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  • Customer Service Representative

    Amphenol RF

    Account representative job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 3d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Account representative job in Bloomfield, CT

    *Job Summary* The Customer Service Representative (CSR) at Otis Elevator serves as the first point of contact for customers, mechanics, and internal teams. This role ensures timely and accurate handling of service requests, emergency calls, and inquiries, maintaining Otis's commitment to exceptional customer service and operational excellence. *Key Responsibilities* * *Handle High-Volume Calls:* Receive, document, and process incoming calls from customers, elevator phones, and Otis local offices using an ACD phone system and mainframe data terminal. * *Dispatch Service Mechanics:* Utilize OTISLINE or similar systems to dispatch mechanics promptly for scheduled maintenance and emergency situations. * *Emergency Response:* Escalate urgent service requests, including trapped passenger incidents, to field management as needed. * *Customer Interaction:* Provide professional and empathetic support to customers, resolving inquiries and complaints effectively. * *Maintain Performance Metrics:* Adhere to department standards such as call handling time, quality monitoring, and log-in/out compliance. * *Documentation:* Accurately record all interactions and service details in internal systems for tracking and reporting. * *Collaboration:* Work closely with field teams and management to ensure seamless service delivery. *Required Skills & Qualifications* * Strong communication skills (verbal and written) with professional phone etiquette. * Ability to manage high-stress situations and handle distressed customers calmly. * Attention to detail and adherence to standard operating procedures. * Proficiency in MS Office Suite and ability to learn internal systems quickly. * Prior experience in customer service or dispatching preferred. *Job Type & Location* This is a Contract position based out of Bloomfield, CT. *Pay and Benefits*The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Bloomfield,CT. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $17-19 hourly 7d ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 1d ago
  • Billing Specialist

    Casella Waste Systems 4.6company rating

    Account representative job in Windham, CT

    The Billing Specialist is responsible for maintaining, updating, and calculating necessary data to prepare billing invoices, communicating with customers to provide information about fees or to obtain payment information and updating accounting information and customer accounts to ensure accurate billing information is sent out in a timely manner. Pay: $20-$22 Hourly #INDSJ Key Responsibilities Manages communications with customers regarding account status and issues reminders or final notice statements as needed. Collects and sorts all invoices, credits, bills and order statements to ensure proper organization of records. Inputs customer payments into the billing system and manages account balances to prevent inconsistencies and discover outstanding debt balances early to ensure timely collections. Prepares customer account statements and ensures delivery of customer invoicing using electronic, standard or certified mail services. Updates records to reflect issued invoices, processed payments, account balances and customer contact information to ensure the accuracy of accounting records. Works with internal accounts receivable department to pursue past due customer accounts bringing them up-to-date and once again generating revenue for the division. Responds to customer inquiries regarding their accounts, billing statements, and payments with professionalism and attention to detail. Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a High School Diploma or equivalent, have 1-2 year of business experience with increasing responsibilities and have demonstrated the ability to work as part of a team in a collaborative environment. Although not required, an Associate's degree in Accounting or Business and direct experience with billing, data entry, accounts payable and receivable are preferred. High attention of detail, excellent listening, communication and problem solving skills and an ability to work in a fast paced environment are required. Demonstrated proficiency with Microsoft Office Applications, especially Excel, and a thorough knowledge and understanding of billing transactions and processes are expected. Attributes Organized, team-oriented individual who is attentive to detail and results-oriented, with the ability to see the larger picture while focusing on providing excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.
    $20-22 hourly Auto-Apply 10d ago
  • Account Management Specialist

    4Allpromos

    Account representative job in Old Saybrook, CT

    About Us At 4AllPromos, we empower individuals and organizations to share their message with the world through customized promotional products. We believe great products are only part of the equation delivering an exceptional, thoughtful customer experience is just as important. As we continue to grow, were looking for motivated candidates who are excited to help us bring that experience to life. As an Account Management Specialist, you will play a key role in ensuring orders move forward smoothly, accurately, and with minimal friction for the customer. By combining strong communication, organization, and problem-solving skills, you will help create positive, confidence-building experiences for our customers and support long-term satisfaction. This role is ideal for someone who enjoys helping customers, works well independently, and takes pride in being a dependable point of contact throughout the order lifecycle. Key Responsibilities Engage with customers (via email and phone) to understand their needs, offering tailored solutions and product recommendations to meet or exceed expectations Ensure customers have an easy, confidence-building experience throughout the order process Follow up diligently on pending customer responses, approvals, artwork, or confirmations Exercise sound judgment to determine next steps independently, escalating issues only when appropriate Set clear expectations around next steps, requirements, and timelines Accurately document customer communications and order updates in internal systems Follow established workflows while applying flexibility and judgment when customer situations require nuance Who You Are: Someone who genuinely enjoys making customers happy and takes pride in delivering great service A problem-solver who is motivated to find solutions and create positive outcomes A strong communicator who can connect with customers, build trust, and explain information clearly An active listener who seeks to understand customer needs before proposing solutions Highly organized and detail-oriented, ensuring each order is handled accurately and efficiently Energetic, adaptable, and eager to learn and grow in a fast-paced environment Collaborative professional who champions a 'One Team' approach, intentionally leveraging the expertise of cross-functional partners to drive the best results for our customers. To succeed and thrive in this role, you will also be expected to support additional projects and responsibilities as business needs evolve. What You Bring Experience in customer service, order management, or customer operations Strong written and verbal communication skills Excellent interpersonal skills and sound decision-making ability A proactive, positive attitude with a focus on solutions and customer satisfaction High attention to detail and strong follow-through Ability to manage multiple orders and priorities simultaneously Strong judgment and the ability to work autonomously Customer-first mindset with pride in delivering a smooth, professional experience Familiarity with eCommerce, custom products, or order-driven workflows Comfort with technology; experience with Google Workspace and CRM systems is a plus 4AllPromos is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and inclusive environment for all employees. PI72f1c78c6393-31181-39469433
    $41k-66k yearly est. 7d ago
  • Billing Coordinator

    Monzingo | Legal

    Account representative job in New Haven, CT

    Job Description Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment. The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm's attorneys, personnel, clients, and vendors. The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism. Responsibilities - Law Firm Billing Coordinator •Audit pre-bills, verify time entries, and ensure accurate client invoices. •Enter attorney time, meeting daily, weekly and monthly deadlines. •Daily, heavy client and attorney/paralegal contact and matter set up upon case intake. •Generating accurate and timely client invoices. •Follow through, tracking, and reporting of multiple matters and progress. •Data entry, editing, customizing, and processing of client invoices. •Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives. •Assist in resolving billing inquiries and issues. •Enter client payments. • Manage contingency billing and hourly billing, managing each billing method accordingly. •Track contingency case expenses with detail and proficiency. •Assist manager with A/R and A/P tasks as needed. Qualifications - Law Firm Billing Coordinator • 4+ years of billing experience in professional services or law firm required. •Strong skillsets of 10-key, Word, Excel, and Outlook. •Law firm billing software experience. Case management software expertise a plus. •Exceptional organizational skills, follow-up skills, and very high attention to detail. •Excellent written and oral communication skills. •Ability to work well in a dynamic, fast-paced environment and meet deadlines. •Ability to juggle/manage multiple tasks and projects with competing requirements. •Committed to high-quality customer service (internal and external). •Consistent attendance, punctuality, reliability, and accountability. •Real estate closings and evictions accounting experience a plus. Bachelor's degree in business, Finance, or a related field or experience equivalent. Minimum 4 years' experience in law firm operations, billing, or office management. Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing). Law firm billing software experience. Salary Range: $58,000-68,000 annually Work location: On-site and in person, Monday - Friday, 40 hour workweek Office hours are 8:30 to 5:30 or 9:30-6:30 (TBD)
    $58k-68k yearly 19d ago
  • Billing Specialist - Central Business Office

    Pact MSO, LLC

    Account representative job in Branford, CT

    Job Description Salary Range: $22.00 to $26.00 an hour By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company. COVID-19 and Flu Vaccine Considerations Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees. PACT MSO, LLC is a management service organization that supports a large multi-specialty practice of providers. We are currently looking for an experienced Medical Billing Specialist who will be working in Branford Monday through Friday from 8:30am to 5:00pm. This is not a remote position. The Medical Billing Specialist is a critical member of the team who is responsible for the review and submission of clean claims, researching insurance denials and having ownership of assigned accounts receivable for third-party claims. Superior customer service skills in this role are essential to support our patients and multi-specialty practices with collecting accurate insurance information, assigning financial responsibility and bringing account balances to zero. Essential Functions: Ensure accurate entry of CPT/HCPCS and ICD-10 codes based on documentation. Prepare, review and submit clean claims to insurance Resolve payer-specific clearing house rejections. Work directly with the insurance company, healthcare provider, and patient to get claims processed and paid in a timely fashion. Submit appeal letters and provide supporting medical documentation upon request. Verify patients' insurance coverage and assist with coordination of benefits. Support patients/guarantors by answering incoming patient phone inquiries. Perform self-pay balance outreach, make payment arrangements and send statements to collect on outstanding patient accounts. Collaborate with revenue team members and coders, front desk staff, practice supervisors. Miscellaneous Data Skills and Knowledge Excellent customer service skills including written and verbal communication. Strong communication skills to create positive interactions with internal and external parties. Knowledge of HIPAA regulations and the ability to handle confidential information. Understanding of Medicare, Medicaid and third-party payer billing requirements. Working knowledge of common registration, billing and insurance claims follow-up practices. Familiarity with billing compliance and reimbursement Ability to quickly navigate and work within the electronic medical record, clearinghouse and payer websites. Ability to work independently and efficiently to meet established productivity Education and Experience: High School diploma or equivalent 3 years of physician billing experience Epic experience preferred Clearinghouse experience to manage electronic claims
    $22-26 hourly 5d ago
  • Service Billing Specialist

    New England Mechanical Services 3.9company rating

    Account representative job in South Windsor, CT

    About Us We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities. Job Summary New England Mechanical Services, Inc is currently looking for a Service Billing Specialist responsible for performing weekly service order billing using standard cost accounting methodology to maintain accurate service order costing for multiple service groups located throughout the New England states. The role requires a thorough understanding of service agreements to ensure timely and accurate billing, as well as compliance with tax and prevailing wage laws in each state where work is performed. This is a fast-paced position that involves processing a high volume of service orders weekly. #nemsi Essential Duties & Responsibilities Perform weekly service order billing using standard cost accounting methodology. Maintain accurate service order costing for several service groups across New England. Understand and apply all aspects of service agreements to ensure billing accuracy. Ensure compliance with state-specific tax and prevailing wage laws. Process a large volume of service orders in a timely manner. Collaborate with internal teams to resolve billing discrepancies and maintain data integrity. Qualifications Education: 2-to-4-year college degree preferred. Experience: 2-3 years of billing experience or direct customer service experience required, preferably in a contractor/service trade capacity. Strong bookkeeping knowledge. Experience with billing or customer management within accounting software (e.g. SAP, Oracle, JD Edwards). Technical Skills: Proficiency with Microsoft Office (Outlook, Word, Excel). Comfortable with technology and accounting systems. Soft Skills: Strong written and oral communication skills. Excellent organizational skills and attention to detail. Self-starter with strong follow-up skills. Ability to objectively analyze and solve problems through research and understanding. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
    $39k-54k yearly est. Auto-Apply 2d ago
  • Billing Specialist (Outpatient Clinic)

    First Choice Health Centers 4.2company rating

    Account representative job in East Hartford, CT

    Job DescriptionFirst Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT.Why First Choice?We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Paid Basic Life Support certification with renewal every 2 years. Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm. The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.Minimum Knowledge, Skills & Abilities Required: Knowledge of accounting; math skills Knowledge of medical and billing terminology Knowledge of EHR and Electronic Billing Knowledge of 270/271 and 835/837 Experience and Training: College level education in Accounting, Finance, Medical Billing or Healthcare can be substituted with work experience. Graduate of an Accredited Medical Assistant Program 2 + years of billing/collections experience in a healthcare of insurance environment. Experience with ICD-9/10 and CPT coding is highly desired Knowledge of healthcare carriers and payer requirements Familiarity with billing software like eClinicalWorks Standard Job Duties: Preparing and submitting billing data and medical claims to insurance companies Ensuring accurate patient information and up-to-date medical records Maintaining billing software, updating rate changes, and generating financial reports Resolving billing discrepancies and appealing denied claims Ability to assess financial summaries and spot discrepancies for accurate billing Prioritizing tasks to stay organized and meet deadlines Checking each insurance payment for accuracy and compliance with contract discount Calling insurance companies regarding any discrepancy in payments if necessary Identifying and billing secondary or tertiary insurances Answering patients' billing and insurance inquiries, as well as handling complaints Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations Processing claims and following up with insurance companies Reviewing patient bills for accuracy and completeness and obtaining any missing information Following up on unpaid claims within the standard billing cycle timeframe Review, research and respond to correspondence from insurance companies, attorneys and patients Contact patients as needed to collect appropriate information or to collect patient balances. Identify, verify and document account adjustments according to established policy and procedures. Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc. Maintain positive working relationships with internal and external customers by providing superior customer service. Utilize Medical and Billing Terminology. Adhere to Clean Claims Act and HIPAA policy and procedures. COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro
    $18-24 hourly 14d ago
  • Billing Clerk / Material handler (invoicing)

    Butler Technical Group

    Account representative job in Bloomfield, CT

    Pay Range: $18-22 1st Shift: MON - FRI 6:30am to 3:00pm 2nd Shift: MON - FRI 3:00pm to 11:30pm. The Company - Work with an American owned International Manufacturer started over 150 years ago who is the World Leader in its industry. Must Have Skills & Experience: * Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments. * Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested Need to already have hard steel toe shoes for production environment Onsite Nice To Have Skills & Experience: * Experience navigating various software programs / technologies - platform * Experience using Microsoft Excel JOB DESCRIPTION: The main role is Creating Invoices in support of warehouse shipping with a 5% possibility to have Material Handling functionality. Majority of the time, the person is interacting with customers and the shipper to ship items. * Operations / Customer Service * Data Entry creating international shipping invoices. * Works with carriers/shippers to route orders held up for customers. * Coordinates shipping for international shipments. * Submits to our AES Filing contractor for AES Filing. * Performs data entry of log records for auditing purposes. * Communicating with carriers / 3PL for scheduling shipping goods. * Coordination with internal Company's parties to obtain all necessary documentation for customs clearance. * Obsessive Attention to Detail. * Practice excellent interpersonal, organizational, verbal, and written communication skills Company's safety and quality standards and absolutes. * Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments. * Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested. * Shipping International shipments (Material Handling) * Candidate will need to already have hard steel toe shoes for production environment. Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law. Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.
    $18-22 hourly 8d ago
  • Billing Specialist

    Carabetta Companies 4.2company rating

    Account representative job in Meriden, CT

    Job Description J&J is looking to hire a Billing Specialist to work out of their corporate office in Meriden, CT! The Billing Specialist will provide professional tree services, demolition, and construction solutions. J&J is committed to safety, efficiency, and quality on every project. We're looking for an experienced Billing Specialist to handle invoicing, job costing, and payment tracking with accuracy and attention to detail. Hours: Monday-Friday 8am-4:30pm Pay: $20-25/hour Depending on Experience The responsibilities of the Billing Specialist are: Prepare and process invoices for tree service, demolition, and construction projects. Review job tickets, work orders, and contracts for accurate billing. Enter and reconcile billing data in QuickBooks. Track project costs, materials, and labor in Excel and/or job management software. Communicate with customers regarding billing questions and payment status. Post customer payments, track accounts receivable, and follow up on overdue invoices. Coordinate with estimators, project managers, and field crews for accurate billing information. Generate and maintain billing reports for management. The requirements of the Billing Specialist are: 1+ years of experience in billing, accounting, or administrative work Proficient in QuickBooks and Microsoft Excel (pivot tables, formulas, data entry). Strong attention to detail and accuracy. Excellent communication and organizational skills. Ability to manage multiple projects and meet deadlines. Familiarity with lien releases, progress billing, or T&M billing is a plus. Hours: Monday-Friday Hours: 8am-4:30pm
    $20-25 hourly 11d ago
  • Billing Clerk

    Crossfire Group 4.5company rating

    Account representative job in Windsor, CT

    Billing Representative Pay Rate: $22/hour Schedule: 1st Shift | Start time between 7:00 AM - 8:30 AM Employment Type: Contract About the RoleOur client is seeking a detail-oriented Billing Representative to support billing operations during a period of system transition and increased workload. This role will play a key part in learning existing billing processes, assisting with backlog cleanup, and supporting documentation efforts tied to an upcoming ERP system change.This is a fast-paced, collaborative environment that requires strong critical thinking, accuracy, and cross-departmental communication.Key Responsibilities Learn current billing processes and assist with backlog cleanup prior to ERP system implementation Support documentation creation and process mapping for the new ERP system Review Purchase Orders and Service Orders to ensure accuracy and readiness for posting Review Rental Orders for accuracy and perform cleanup as needed Compile, sort, and verify billing documents including invoices and supporting records Prepare and review invoices, reports, and billing records for accuracy Post billing transactions to ledgers, spreadsheets, or billing systems Monitor revenue-generating activity and assist with billing reconciliation Investigate and resolve billing discrepancies and issues Communicate effectively with internal teams via email and Microsoft Teams Assist employees, vendors, and customers with billing-related questions Support special billing-related projects as assigned Qualifications Previous experience in billing, accounting support, or financial administration preferred Strong attention to detail and accuracy Ability to work in a fast-paced, deadline-driven environment Strong written and verbal communication skills Proficiency with Microsoft Excel, Word, and Outlook Experience with ERP systems strongly preferred Microsoft Navision experience is a plus Ability to collaborate across departments and adapt to changing processes Why This Role Opportunity to gain hands-on experience during an ERP system transition Collaborative team environment with exposure to multiple departments Long-term contract potential with valuable billing and systems experience #ZR#IND1
    $22 hourly 4d ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Account representative job in New Haven, CT

    Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing Performs billing and computer functions, including data entry, documentation review and encounter posting Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations Verifying patients' insurance and obtaining coverage breakdowns Creating ABNs as needed based on coverage Schedule/treatment plan reviews for carrier authorization Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) Prepare, review and send patient statements Process and send “collections” letters for outstanding balances Process all returned mail Answer incoming patient billing phone calls, work to resolve patient issues Initiating collection calls and setting up and maintaining payment arrangements Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR WgBHAxMELv
    $37k-45k yearly est. 15d ago
  • Logistics Billing Specialist

    FS Staffing

    Account representative job in Bloomfield, CT

    Job Board Only - No Asmts Allowed FS Staffing is now hiring a Logistics Billing Specialist in Hartford, CT - Apply now! Job Title: Logistics Billing Specialist Pay Rate: $19/hr. Shift: 1st Benefits: Medical, Dental, AD&D, PSL Key areas of responsibility: Accounts Payable Processing Carrier Rate verifications. Weekly Cost Report Data Entry in Excel. Maintain and track documents related to assigned loads to carriers and their agreed rates and fees to the customers. Complete the 3-way matching verification for the payment process of invoices. Set invoices up for approval and payment Reconciliation of payments Resolve invoice discrepancies Correspond with vendors and respond to inquiries Qualifications: Strong Microsoft Excel, Outlook, and Word Proficiency. Good organizational skills Strong sense of teamwork Able to adhere to strict deadlines #IND-M
    $19 hourly 17d ago
  • Billing Specialist

    Cassella Waste Systems, Inc.

    Account representative job in Windham, CT

    The Billing Specialist is responsible for maintaining, updating, and calculating necessary data to prepare billing invoices, communicating with customers to provide information about fees or to obtain payment information and updating accounting information and customer accounts to ensure accurate billing information is sent out in a timely manner. Pay: $20-$22 Hourly #INDSJ Key Responsibilities * Manages communications with customers regarding account status and issues reminders or final notice statements as needed. * Collects and sorts all invoices, credits, bills and order statements to ensure proper organization of records. * Inputs customer payments into the billing system and manages account balances to prevent inconsistencies and discover outstanding debt balances early to ensure timely collections. * Prepares customer account statements and ensures delivery of customer invoicing using electronic, standard or certified mail services. * Updates records to reflect issued invoices, processed payments, account balances and customer contact information to ensure the accuracy of accounting records. * Works with internal accounts receivable department to pursue past due customer accounts bringing them up-to-date and once again generating revenue for the division. * Responds to customer inquiries regarding their accounts, billing statements, and payments with professionalism and attention to detail. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a High School Diploma or equivalent, have 1-2 year of business experience with increasing responsibilities and have demonstrated the ability to work as part of a team in a collaborative environment. Although not required, an Associate's degree in Accounting or Business and direct experience with billing, data entry, accounts payable and receivable are preferred. High attention of detail, excellent listening, communication and problem solving skills and an ability to work in a fast paced environment are required. Demonstrated proficiency with Microsoft Office Applications, especially Excel, and a thorough knowledge and understanding of billing transactions and processes are expected. Attributes Organized, team-oriented individual who is attentive to detail and results-oriented, with the ability to see the larger picture while focusing on providing excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.
    $20-22 hourly Auto-Apply 31d ago
  • Early Stage Collections Specialist, I (11am to 8pm EST) shift)

    Carrington Mortgage 4.5company rating

    Account representative job in Westfield, MA

    Come join our amazing team and work a hybrid schedule! The normal work hours will be Monday through Friday from 11am to 8pm EST. The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 11am to 8pm. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #L1-BS1
    $21.5-22.5 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Account representative job in Bloomfield, CT

    *Kickstart Your Career as a Customer Support Specialist!* *Location:* Bloomfield, CT *Type:* Full-Time Contract | *Experience Level:* Entry-Level *About the Role* Ready to launch your career in customer service? We're looking for an energetic, detail-oriented *Customer Support Specialist* to join our team. You'll be the first point of contact for customers and field teams, solving problems and creating positive experiences every day. *What You'll Do* * Respond to customer and field team requests quickly and professionally. * Use internal resources and collaborate with other departments to resolve issues. * Keep accurate records of interactions in the CRM system. *What We're Looking For* * *Experience:* 0-2 years in customer service or call center. * Comfortable handling *100-160 tickets/calls per day* in a fast-paced environment. * Typing speed of *65 WPM or higher*. * Skills in *customer service, call center support, data entry, Microsoft Office*. * Strong communication and problem-solving abilities. *Why You'll Love It* * Entry-level opportunity with room to grow. * Supportive team environment. * Competitive pay and benefits. *Apply today and start building your future!* *Job Type & Location*This is a Contract position based out of Bloomfield, CT. *Pay and Benefits*The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Bloomfield,CT. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $17-19 hourly 7d ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 60d+ ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Account representative job in New Haven, CT

    Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing * Performs billing and computer functions, including data entry, documentation review and encounter posting * Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary * Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations * Verifying patients' insurance and obtaining coverage breakdowns * Creating ABNs as needed based on coverage * Schedule/treatment plan reviews for carrier authorization * Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) * Prepare, review and send patient statements * Process and send "collections" letters for outstanding balances * Process all returned mail * Answer incoming patient billing phone calls, work to resolve patient issues * Initiating collection calls and setting up and maintaining payment arrangements * Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $37k-45k yearly est. 14d ago

Learn more about account representative jobs

How much does an account representative earn in Newington, CT?

The average account representative in Newington, CT earns between $26,000 and $66,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Newington, CT

$41,000

What are the biggest employers of Account Representatives in Newington, CT?

The biggest employers of Account Representatives in Newington, CT are:
  1. VCA Animal Hospitals
  2. Healthcare Support Staffing
  3. Golden Rule BBQ
  4. Christopher Schoelen-State Farm Agent
  5. Coe Bancroft-State Farm Agent
  6. Josh Capral-State Farm Agent
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