Account representative jobs in Rancho Santa Margarita, CA

For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds Office Rotation: Tuesday/Thursday & every other Friday Must live in commutable distance to Irvine, California Work from Home Rotation: Monday/Wednesday & every other Friday Competitive pay rate- $26 Why should you apply:Medical and dental benefits Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills & knowledge to succeed. What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through queues and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo) Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field. This is a position where you will be a W2 employee of Promoveo Health. The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company. The ideal candidate will have: · 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side · Clinical experience calling on Veterinary Practices in this market · Experience calling on and existing relationships with Vets in the area · Excellent interpersonal, communication, teaching and negotiation skills · BS Degree in related discipline Job Expectations: ·Part time position with high management visibility and performance expectations. · Travel - You will be home every night- no overnight travel is required! EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Contract role- 3 months Duration: 3 Months About the Role: We are seeking a detail-oriented and customer-focused individual to join our team for a 3-month temporary assignment. This role is ideal for someone with strong communication skills and proficiency in data entry who thrives in a fast-paced environment. Key Responsibilities: Provide exceptional customer service in person and over the phone Accurately enter and update customer information in company systems Handle inquiries, resolve issues, and ensure customer satisfaction Maintain organized records and follow company procedures Qualifications: Excellent verbal and written communication skills Strong attention to detail and accuracy in data entry Ability to work on-site in Riverside, CA Previous customer service experience preferred Schedule: Full-time, on-site Pay Rate: $20 to $22 per hour Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

**Direct Hire with reporting to Costa Mesa, CA** The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company. DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed. Serve as the first point of public contact for all customer service issues Promote positive customer relations with customers and coworkers Respond to calls from the public and provide general information and service Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs Maintain customer records by updating account information. Process requests for new customer accounts Open cases for unsolved customer inquiries Process customer disputes Process the closing of customer accounts and initiate refunds when required Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current Consistently meet established productivity, schedule adherence, and quality standards. Communicate effectively with a variety of people across various levels both within and outside the organization. Make positive suggestions on improving and streamlining workflow processes and enhancing profitability Develop a strong teamwork ethic Follow communication procedures, guidelines, and policies Provide face-to-face customer service with walk-in center customers when required Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required Respond to customer chat and text to answer questions and provide assistance when required Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent phone etiquette Excellent verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our customers Possess strong interpersonal skills and have compassion and empathy for customer situations Be energetic, self-motivated, and quick-thinking Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment Ability to read and comprehend normal instructions, correspondence, and memos Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday Must be able to pass background and drug screenings Ability to achieve and maintain departmental performance standards PHYSICAL DEMANDS Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to adhere to strict attendance requirements Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds Must be able to lift, carry, walk, and stand Vision for reading, recording, and interpreting information Frequent speech communication, hearing and listening to maintain communication Daily use of computer and keyboard, standard office equipment and telephone Ability to access, input, and retrieve information from the computer Frequent hand/eye coordination to operate computer keyboard and office equipment Noise level in the work environment is quiet to moderate SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. Education and/or Experience High school diploma or general education degree (GED) Customer service experience a plus Bilingual Spanish is a plus Bilingual Vietnamese is a plus

Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Plusses: Experience using Epic EMR system for billing/collections Day to Day: A client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.

Job Title: Billing Administrator/Front Office Billing Administrator (Part-Time) Schedule: Monday-Thursday, 3:00 pm-7:00 pm Compensation: $20-$21 per hour (W2) Hours: 12-15 hours per week (Temporary, Non-Exempt) About the Role We are seeking a detail-oriented and reliable Billing Administrator/Front Office Billing Administrator to support our clinic's administrative and billing operations. This position is ideal for someone who enjoys interacting with clients, working with financial and insurance processes, and contributing to a professional and supportive healthcare environment. Key Responsibilities Administrative Support Welcome and assist clients upon arrival and verify payment status before sessions. Communicate with clinicians regarding client accounts and payment concerns. Assist with daily billing activities, including preparing insurance claims. Coordinate with third-party partners on accounts receivable and payment issues. Follow up with insurance companies regarding claims status and appeals. Support the Director of Administration with reconciling insurance payments and reimbursements. Assist with insurance network credentialing and special billing projects as assigned. Records & File Management Maintain accurate client billing and payment records, including insurance documentation. Ensure secure storage of financial records. Support the review and purging of records no longer required to be retained. Qualifications Previous experience in a healthcare office setting. Experience in accounts receivable or similar customer account responsibilities. Familiarity with insurance billing processes and claims management. Availability to work Monday-Thursday afternoon/evening shifts. Strong initiative, with the ability to work independently and manage time effectively. Excellent customer service and problem-solving skills. Proficiency with Google Suite, Microsoft Word and Excel, Adobe, and database systems. Commitment to maintaining confidentiality of clinic and client information. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws. REQUESTING AN ACCOMODATION Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at ****************, send us an email or speak with your recruiter. PAY TRANSPARENCY POLICY STATEMENT Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.

Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Employer Paid Life Insurance ● Short Term / Long Term Disability Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events JOB DESCRIPTION: BILLER Description of Responsibilities Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing. Reporting Relationship Billing Manager Scope of Supervision None Responsibilities include the following: 1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's 2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions. 3. Follows up on EOB's (explanation of benefits) which includes: - Medicare denials - Billing secondary insurance after Medicare's has denied claims. 4. Calling insurance companies for explanation of denials if questionable. 5. Making corrections on deny claims and re-bills insurance companies. 6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed. 7. Patient calls for benefit, invoicing, and explanations as needed. 8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters. Minimum Qualifications: Effective interpersonal, time management and organizational skills. Office experience preferred. Computer skills that include word processing, and efficient use of the internet and e-mail. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Must be detail oriented Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher. At least 1 -2 years of medical or pharmaceutical billing experience or related A/R Knowledge of insurance verification procedures. Proficiency in 10-key preferred. Prior experience in a pharmacy or home health company is of benefit. Prior experience in a consumer related business is also of benefit. Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities. Job Type: Full-time Work Location: In person

Schedule: Full-time | Flexible | Travel Required Compensation: First 3 months: Base salary of $125K per year After initial period: 100% commission-based earnings On-Target Earnings: $150K - $250K NO CAP We're seeking a top‑tier, self‑driven External Sales Representative who thrives on face‑to‑face interaction, builds rapport quickly, and knows how to close. Why This Role Stands Out We provide pre‑qualified leads-you take ownership of building relationships, presenting our solutions, and closing deals. You'll work face‑to‑face with clients while being supported by a collaborative team that believes in shared success, positivity, and mentorship. About Us Seller's Advantage is a leading real estate investment company with 30+ years of experience helping homeowners sell properties quickly and hassle-free. We specialize in buying homes for cash with no fees or commissions. Our high-energy, sales-driven team thrives in a fast-paced, results-oriented environment where success is rewarded. We're expanding our External Sales team in Southern California and are looking for a high-performing, self-motivated professional who excels in face-to-face sales, relationship-building, and closing deals. Why This Opportunity Stands Out This isn't a typical remote sales role. We provide high-quality leads-you take ownership of building relationships, presenting our solutions, and closing deals. You will work face-to-face with clients while being supported by a collaborative team that values shared success, positivity, and mentorship. Who We're Looking For We need a driven sales professional who thrives on face-to-face interactions, relationship-building, and closing deals. Qualifications: 5+ years of successful sales experience (face-to-face, direct sales, financial services, mortgage, or real estate industries preferred) A strong ability to build relationships and close deals Real estate or mortgage experience is a plus, but not required Excellent communication, negotiation, and presentation skills Experience using Salesforce, RingCentral, and Microsoft Teams to track and manage sales pipelines Self-motivated, reliable work ethic-comfortable working independently while staying accountable Professional presence and strong LinkedIn profile-you understand the importance of personal branding Reliable car and willingness to travel extensively throughout Southern California (North LA to San Diego, Palmdale, Big Bear, Hesperia) Strong problem-solving skills and the ability to adapt in any situation Ability to meet deadlines, manage multiple projects, and work effectively in a fast-paced environment What You'll Be Doing Developing and executing a strategic sales plan to meet or exceed sales goals Meeting with potential clients in person, building relationships, and closing deals Leveraging Salesforce to track sales progress and manage the sales pipeline Utilizing RingCentral and Teams for daily collaboration and virtual meetings Independently scheduling appointments, travel, and follow-ups Providing top-tier customer service to maintain and grow client relationships Collaborating with the sales team to share insights, strategies, and lead opportunities Why Join Us? Compensation & Growth: First 3 months: Base salary of $125K per year After 3 months: 100% commission-based earnings On-Target Earnings: $150K - $250K NO CAP Performance-based incentives and bonuses Career growth opportunities within a rapidly growing company Work Environment & Support: Morning huddles and strong team collaboration Supportive, positive culture-team members help each other succeed Comprehensive training program (45 days) to ensure success Ongoing mentorship and sales coaching Top-Tier Benefits: Health, dental, and vision insurance (after 30 days) 401(k) Life insurance and disability coverage Ready to Take Your Sales Career to the Next Level? Apply Today! If you are a high-performing sales closer who thrives in face-to-face interactions and wants to take control of your income and career growth, apply now to join our team.

California Mantel & Fireplace, Inc. has been a trusted whole hearth supplier for 30 years, manufacturing and installing mantels and leading fireplace brands, Heatilator and Heat & Glo. Our goal is to provide a centerpiece of warmth and class for every home, creating the desired look and feel for our customers. We are recognized by the building industry as setting the highest standard in value, quality, and customer service. Based in Sacramento, CA with a division in Anaheim, CA, we service the nation's largest developers, custom homeowners, and homebuilders. Our extensive selection of styles, finishes, and colors ensures an elegant fireplace mantel that is custom-fitted and installed with precision and care by trained professionals. Role Description This is a full-time, on-site role for a Sales Representative located in Anaheim, CA. The Sales Representative will be responsible for building and maintaining relationships with customers, identifying sales opportunities, presenting and explaining the features and benefits of our products, and completing sales transactions. The Sales Representative will also provide exceptional customer service, follow up on leads, and stay up-to-date with industry trends and product knowledge to address customer inquiries effectively. Qualifications Proven experience in sales, preferably in a related industry Strong communication and interpersonal skills Ability to build and maintain relationships with customers Excellent customer service skills Knowledge of fireplace mantels and hearth products is a plus Self-motivated, goal-oriented, and able to work independently Familiarity with CRM software and sales processes High school diploma or equivalent; bachelor's degree preferred Ability to work on-site in Anaheim, CA

Are you a motivated sales professional who thrives in a fast-paced, tech-driven environment? Supreme Inc. is looking for dynamic individuals to join our team as AT&T Account Associates. In this role, you'll be at the forefront of delivering advanced AT&T's telecommunications solutions to clients, helping consumers stay connected, productive, and competitive with the latest in wireless and high-speed internet technology. As an AT&T Account Associate, you'll focus on building lasting relationships with potential customers, identifying their connectivity needs, and providing customized solutions that drive their success. You'll have access to exclusive AT&T promotions, product launches (including the latest phones and internet offerings), and tools that support efficient service delivery. What is the AT&T Account Associate's goal? To drive and increase sales while delivering a seamless client experience from introduction to installation. *AT&T Account Associate Responsibilities:* * Represent AT&T's wireless sales and internet services by executing residential sales campaigns to increase new customer acquisition, account retention, and customer satisfaction * Work with customers directly by meeting with them to thoroughly assist them in their sales cycle * Build, manage, and grow a pipeline of customers through effective prospecting and client outreach * Consult with customers to understand their communication needs and recommend tailored AT&T solutions * Promote and sell AT&T products, including wireless plans, high-speed internet, device upgrades, and exclusive offers * Provide end-to-end support for all sales orders-from initial consultation to final delivery and installation * Collaborate with internal teams to ensure timely follow-up, account updates, and customer satisfaction * Stay informed on the latest product releases, promotions, and service features to better assist clients *AT&T Wireless Sales Associate Qualifications:* * Proven sales experience, especially in customer-facing or telecommunications roles (preferred but not required) * Excellent communication and relationship-building skills * Confidence in prospecting, presenting, and closing deals with business clients * Passion for technology and helping others stay connected * Self-starter attitude with a desire to grow within a high-performance sales environment * Prior customer-facing experience is a plus, but full training is provided If you're driven, people-focused, and ready to grow in a fast-paced tech environment, we'd love to meet you. Apply now and start your journey with us. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

Apex Marketing Solutions is looking for a motivated and detail-oriented Entry Level Sales Representative to join our team in Torrance. In this role, you will interact directly with customers to promote telecom products and services on behalf of our client, helping them find the right solutions while driving results and delivering great service. This is a great opportunity for someone with a background in sales, retail, or hospitality who is looking to take the next step in a fast-paced, people-focused environment. We are looking for sharp, energetic Entry Level Sales Representatives who are ready to build a career in sales. As an Entry Level Sales Representative, you'll gain hands-on experience with customer engagement, sales strategy, and brand support, with opportunities to grow into leadership positions. What You'll Do As An Entry Level Sales Representative: Engage directly with customers to identify their needs and recommend telecom products and services Walk new customers through the sales process and provide clear, helpful information along the way Offer additional services and upgrades tailored to the customer's goals to increase overall sales value Keep detailed records of customer interactions and follow up to build long-term relationships Share insights and best practices with the Entry Level Sales Representative team to strengthen results and hit sales goals What We're Looking For In An Entry Level Sales Representative: 0-2 years of experience in sales, retail, hospitality, or another customer-facing role Strong communication and problem-solving skills A positive, professional attitude and the ability to adapt quickly Interest in growing within a sales-driven team environment High school diploma or equivalent At Apex Marketing Solutions, we believe your career should move forward with every step. We provide the tools, mentorship, and support to help you thrive in entry level sales and beyond. Ready to start your next chapter in sales? Apply today for our Entry Level Sales Representative opening!

Job Description A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: Assist with client invoice processing, including submission to various e-billing systems. Support day-to-day billing and invoicing activities, ensuring accurate and timely processing. Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions. Troubleshoot billing system-related issues and escalate as needed. Assist attorneys and management with specialized billing arrangements for various clients. Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices. Input and modify time entries using Aderant EA Pro Billing Workspace. Create and deliver invoices to clients via mail or electronic means. Set up and manage accounts on third-party e-billing platforms. Provide billing, accounts receivable, and payment analysis to partners and clients. Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing. Assist with training new hires in billing processes and timekeeping systems. New Business Intake: Assist with client and matter intake processes, ensuring compliance with firm policies and procedures. Review and validate client/matter data for accuracy in Aderant and other firm databases. Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters. Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines. Provide support and guidance on conflict and risk management processes. Collections: Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices. Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances. Generate and distribute collections reports for attorneys and firm leadership. Assist in developing and implementing strategies to improve collections and reduce aged receivables. Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: 2-3 years of legal billing experience preferred. Knowledge and/or experience in electronic billing required. Proficiency in Microsoft Outlook, Excel, and report-writing software necessary. Experience with Aderant EA Pro Billing required. Strong organizational skills with attention to detail. Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at **********************************************

For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Job Title: Billing CoordinatorJob Description Coordinate between branches and the Shared Service Center (SSC) in areas related to sales contracts, billing, commissions, month-end close, and financial reporting. The role involves ensuring accurate and timely processing of contracts and billing while resolving discrepancies and maintaining documentation integrity. Responsibilities + Liaise with the Shared Service Center to ensure timely and accurate processing of contracts and billing according to established processes and procedures. + Resolve contract and billing discrepancies promptly by conducting research and partnering with internal resources. + Manage contract administration processes and support collections processes, including following up for appropriate documentation and approvals. + Prepare and distribute weekly billing and financial reports. + Reconcile financial reporting and systems to ensure data integrity and accuracy. + Maintain documentation and continuously seek process improvements. + Complete ad-hoc financial analysis and assist with month-end close procedures. + Assist in the payroll review process by verifying employee payroll information for commissions, bonuses, and payroll exceptions. + Manage day-to-day office administrative activities for the branch and undertake other duties as assigned. Essential Skills + Proficiency in administrative support, documentation review, and data analysis. + Experience in bookkeeping, invoice processing, and accounting. + Advanced Microsoft Excel skills, including lookups and pivot tables. + Familiarity with Salesforce.com and Workday. Additional Skills & Qualifications + Strong attention to detail and ability to multi-task while remaining calm under pressure. + Strong organizational and time management skills, with a detail-oriented approach. + Excellent verbal and written communication skills. + Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. + Degree in business or a related field is preferred but not required. + Technical savviness with knowledge of accounting principles and ability to prepare accurate financial reports and analyses. Work Environment The first month is fully onsite, followed by a hybrid schedule with onsite work on Monday, Wednesday, and Friday. The position offers the opportunity to transition from contract to permanent at a well-established company that has been around for 100 years. Job Type & Location This is a Contract to Hire position based out of Torrance, CA. Pay and Benefits The pay range for this position is $28.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Torrance,CA. Application Deadline This position is anticipated to close on Dec 25, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Job Title: Billing Specialist Salary/Payrate: $90K-$100K, bonus and AWESOME benefits!!! Work Environment: Fully Onsite Term: Permanent / Fulltime Bachelor's degree required: No Referral Fee: $1,000 - should your referral start with our client JOB DESCRIPTION #LI-SS1 We are seeking a highly skilled, detail-oriented, and experienced Billing Coordinator to join our team in a fast-paced legal environment. The ideal candidate will have a strong background in E-Billing, be proficient with Aderant Expert (or a similar platform) and BillBlast (or comparable E-Billing portals), and possess experience handling E-Billing appeals. This role requires exceptional organizational and communication skills, as well as the ability to manage multiple priorities under tight deadlines while collaborating effectively with attorneys, clients, and internal teams. Responsibilities Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG) Manage the end-to-end E-Billing process, ensuring accuracy and compliance Submit invoices through Aderant Expert and BillBlast (or other E-Billing systems) Handle E-Billing appeals and resolve billing discrepancies in a timely manner Collaborate with attorneys and staff to ensure accurate and timely billing Maintain and update billing records and client information Generate billing reports and analytics for partners and management Assist with implementation and maintenance of billing systems and platforms Respond to client inquiries and provide high-quality customer service Qualifications and Requirements 5-10+ years of billing experience in a law firm or legal setting Proven expertise with E-Billing and E-Billing portals (e.g., BillBlast) Proficiency in Aderant Expert or similar billing software Strong attention to detail and excellent organizational skills Excellent written and verbal communication skills Ability to work independently and collaboratively Proficiency with Microsoft Office (Word, Excel, Outlook) Experience managing E-Billing appeals and understanding billing compliance requirements Ability to thrive in a fast-paced, deadline-driven environment Physical Requirements Must be able to lift and carry items up to 25 pounds (e.g., office supplies, mail bins, packages) Requires frequent walking, standing, and bending, especially when preparing meeting rooms or organizing supplies Work involves remaining seated at a desk for extended periods while performing clerical and computer-based tasks Regular use of a computer, including extended periods of typing, viewing a monitor, and using a mouse Operate standard office equipment such as copiers, scanners, phones, and printers

Benefits/Perks Great small business work environment Flexible scheduling Paid vacation, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Candidates Must Have: At least 2 years of experience in medical practice billing with exposure to working with denials, appeals, insurance collections, and related follow-up Working knowledge of Local and National Coverage Determinations and payor policies, and how to use them Must have ICD-10 and CPT coding assessment skills, CPC certification is preferred Strong proficiency in MS Office applications (Word, Excel, PowerPoint), and computerized billing systems is required. A patient-first, mission-oriented mindset Duties: Organize and prioritize all incoming claims and denials. Evaluate medical claims and coverage policy documentation to determine validity for an appeal. Responsible for ensuring and monitoring the effectuation of all decisions as a result of the follow-up of unpaid/denied claims with insurance carriers. Responsible for adhering to health care billing procedures, documentation, regulations, payment cycles, and standards. Work accounts to resolution. Collection from patients and insurances. Works collaboratively and effectively with all other departments and functions to maximize operational efficiency and service and ensure consistency in addressing appeals issues. Work independently to identify and resolve complex client problems. Work with leadership to develop appropriate policies and procedures. Maintain current knowledge of healthcare billing laws, rules and regulations, and developments. Comply with all applicable HIPAA policies and procedures and maintain confidentiality. Compensation: $18.00 - $23.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist II will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers primarily in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangements to bring borrowers current. Assist borrowers that are more than 59 days delinquent and borrowers that are in foreclosure. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs more involved and complex analysis of accounts. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The pay for this position is $22.50 per hour + monthly bonus. What You'll Do: Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers. Evaluates and helps determine the borrower's ability to pay and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, vendors for REO properties, vendors for REO properties, modification/refinance requests, repayment plans, and additional mortgages activities. Perform other duties as assigned. What You'll Need: Knowledgeable of investor hierarchies for loss mitigation options. Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act. Knowledge of relevant and industry-specific computer software packages. Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy). Ability to understand basic collection issues and to collaborate and explore alternative solutions. Ability to apply state, federal and company requirements and make proper decisions. Ability to organize thoughts and ideas into understandable terminology. Negotiation skills that allow the Early Stage Collections Specialist to control the call and come to a proper resolution for both the company and the borrower. High school diploma or equivalent work experience. One (1) year collections experience in a customer service/call center environment and /or loan servicing experience. A minimum of one (1) year of experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. ******************************* Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Job Description We are currently seeking an experienced and detail-oriented Collections Specialist to join our team. In this role, you will be responsible for managing a commercial credit portfolio, proactively collecting on past due accounts, and working closely with internal departments and customers to resolve outstanding balances. This position requires a high level of professionalism, accuracy, and the ability to build positive working relationships with customers and internal teams. Key Responsibilities: Manage a portfolio of commercial accounts and review order queues daily. Release customer orders by reviewing payment history, credit limits, and account standing. Regularly contact customers via phone and email to follow up on past due balances. Use weekly past due aging and 30/60/90 reports to drive collection efforts. Collaborate with Sales and other internal departments to resolve credit and order issues. Escalate delinquent accounts and disputes to the Credit Supervisor as needed. Document all customer communications and collection efforts in ARI/IDI systems. Conduct research and resolve payment variances using the Prelude QFE program. Prepare monthly reports on delinquent accounts (60+ days past due). Participate in weekly review meetings with the Credit Supervisor. Qualifications: Education: High school diploma required; post-secondary business education preferred. Experience: 3-5 years of commercial collections experience at the same company preferred. Strong understanding of commercial credit, collections, and dispute resolution. Proficiency in Microsoft Office and financial software systems; familiarity with Prelude QFE is a plus. Excellent written and verbal communication skills. Strong attention to detail and the ability to multitask in a fast-paced environment. Must be assertive, professional, and team-oriented.