Account representative jobs in Taunton, MA - 1,149 jobs

Job Details: Job Title: CSR Planner Pay Rate: $25-$27/hour (W2, No Benefits) - based on experience Schedule: 1st Shift | 7:30 AM - 4:00 PM Duration: 1-Year Contract with Potential for Permanent Conversion About the Role: We are hiring a CSR Planner to join a highly technical, engineering-driven manufacturing plant specializing in instrumentation materials. This role is based onsite in Foxborough, MA, and supports a close-knit team of approximately 20 professionals across Customer Service, Planning, and Purchasing. You'll work in a diverse, collaborative environment where teamwork is encouraged, ideas are valued, and everyone has the opportunity to contribute to team discussions and process improvement initiatives. This role is ideal for someone seeking career growth, upward mobility, and hands-on experience within a complex manufacturing operation. Periodic travel may be available for training opportunities. Key Responsibilities: Enter and manage customer orders, interpret requests, and assign work to appropriate team members. Serve as a liaison between internal teams and external customers, coordinating with manufacturing, sales, distribution, and field service. Handle customer inquiries and complaints related to order status, production, delivery, and billing in a timely and accurate manner. Perform order processing, error correction, and maintenance for order-based and proposal-based requests. Coordinate product selection, order placement, delivery schedules, and expediting with customers. Proactively resolve customer issues to strengthen relationships and drive positive feedback. Provide product information, including limited technical details when required. Maintain and update data across systems such as SAP, Quote-to-Cash, Salesforce, Buy Automation, shared drives, and external portals. Qualifications: No degree required. Strong verbal and written communication skills. Ability to prioritize work, meet deadlines, and work independently in a fast-paced environment. Proven ability to build and maintain effective working relationships with internal and external partners. Strong mediation, negotiation, and facilitation skills. Working knowledge of Microsoft Windows and standard business applications (Word, Excel, Access). Experience using Salesforce is preferred. SAP experience is a plus. Why Consider This Role? Engineering-focused manufacturing environment. Collaborative and diverse team culture. Opportunity to grow skills and advance within the organization. Potential for permanent conversion. If you enjoy customer interaction, thrive in a manufacturing or engineering setting, and are eager to grow your career, we'd love to hear from you.

Rate: $21 per hour to $23 per hour upon completion of training (60 days) Schedule: 8:30AM-5PM Who We're Looking For We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others. We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you. Position Summary As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team. This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations. About Medicare Joe We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity. We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity. We Provide: Hands-on training and development for the Medicare space Clear promotion track from Trainee to Advisor within 60-90 days Structured support from managers and senior team members Opportunities for long-term growth in operations, licensing, or leadership A professional yet fun and collaborative work environment Performance Objectives Learn and apply basic Medicare knowledge Complete our 60-day onboarding and training curriculum Handle 20-40 calls and texts/day with professionalism Complete 20-30 daily client service tasks and follow-ups Answer Medicare-related questions with confidence and clarity Support agents by prepping clients for transfers and resolving escalated issues Handle claim and carrier concerns with efficiency and ownership Use internal systems (CRM, GHL) to manage all client documentation Take full ownership of your customer interactions and tasks by end of day Collaborate with leadership to resolve client issues Participate in feedback sessions and ongoing coaching Key Competencies Professional, friendly communication-both written and verbal Organized and efficient with daily task management Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation Strong problem-solving skills and ability to take initiative Willingness to learn and grow through coaching Ability to manage high volume and multitask under pressure Detail-oriented and accurate with documentation Team player with a positive attitude Committed to delivering a high standard of service Education & Experience Bachelor's degree (preferred) 1+ year in customer service, admin, or healthcare support roles Experience with CRM tools or inbound call handling is a plus Must be comfortable working in a fast-paced, collaborative office Physical Requirements Prolonged periods sitting at a desk, using a computer and phone Must be able to communicate clearly over the phone and in person Onsite presence required in our Lincoln, RI office (this is not a remote role) Benefits 401(k) with company match Paid vacation time (2 weeks after 3 months of employment) Paid holidays Paid professional training & development Paid continuing education for compliance and licensing Company and individual performance incentives

Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment. This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST). Responsibilities: • Review and process incoming orders for software trials, new license purchases, renewals, and professional services. • Provide backup order review support to the EMEA region as needed. • Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers. • Validate customer license entitlement terms and invoicing data within Salesforce. • Facilitate license exchanges and returns. • Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution. • Identify and escalate potential contractual or compliance risks. • Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures. • Contribute to product packaging and fulfillment configuration from concept to back-end implementation. • Post sales orders and send invoices to customers. • Support management's collection efforts for aged receivables and monitor accounts with collection risk. • Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders. Qualifications: • 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting. • Experience in the enterprise software industry (SaaS or on-premise) preferred. • Familiarity with basic contract terminology is a plus. • Some post-secondary education preferred, or equivalent combination of education and experience. • Strong customer service orientation, professionalism, and communication skills. • Excellent business judgment, critical thinking, and problem-solving abilities. • Ability to work independently in a fast-paced environment while collaborating across teams and time zones. • Experience using Salesforce CRM required; Sage Intacct a plus. • Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively. For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************

As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: * Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. * This team primarily handles indexing several CSC Outlook mailboxes, makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. * Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. * Provide timely, quality service to Agents, commercial policy holders, and vendors. * May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests. * Completes certificate of insurance and ID card requests within service level expectations. * After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. * In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. * All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. *Skills* Customer service, Call center, Customer support *Top Skills Details* Customer service,Call center,Customer support *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Worcester, MA. *Pay and Benefits*The pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Worcester,MA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Collection Representative is responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital. Essential Functions: -Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances. -Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims. -Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances. -Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives. -Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission. -Assist patients in understanding their medical bills, insurance coverage, and payment options. -Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies. Justification Justification MGB Enterprise is hiring an exceptional Customer Service Professional for our Team! Qualifications High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred Collections Experience 1-2 years preferred Knowledge, Skills and Abilities Knowledge of medical billing processes, insurance claim submission, and reimbursement principles. Familiarity with insurance plans, government programs, and their billing requirements. Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues. Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances. Attention to detail and accuracy in recording collection activities and maintaining documentatio Additional Job Details (if applicable) Working Conditions Required Monday through Friday, 8:00am to 4:30 pm ET schedule Quiet, secure, stable, compliant work station required Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Key Account Service Rep. Account management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers. What You'll Do: Maintain accurate order pool and manage customer's expectations accordingly. Shipment schedule, bulk order management, performance, and supply and demand management are all analyzed to maximize Clark's shipping potential. Collaborate with Demand Fulfillment to ensure fill rates are met and delivery of goods is on time and in full to customers. Responsible for communication with customers regarding purchase order updates, price variances, shipping status, and all other information related to orders. Communicates product availability and status along with requesting extensions on purchase orders. Responsible for documentation on order changes and communicating any variance from the original purchase order agreement. Coordinates with Customer Operations on customer requirements and maintains applicable value-added services information. Updates, validates, and audits Customer Table / Master information. Manages purchase order fill rates, shipping information, shipping methods, department numbers, etc. to minimize chargeback exposure. Knowledgeable on all EDI transactions and the appropriate procedures for processing. Coordinates direct ships with inventory management team. With all direct ship/factory orders, you are responsible for ordering labels through third party websites. Enters customer data into special label applications, orders labels from external sources, provides UPC codes upon request, and accesses customer websites when necessary. Responsible for customer-facing reporting activities. Including ownership and distribution of existing reporting on order availability, pricing, product information, etc, as well as creation of new ad hoc reporting as needed. Expected to be proficient in all available reporting tools currently utilized by the business. What You'll Bring: High School Diploma: bachelor's degree preferred Strong customer service skills; Excellent communication skills Ability to analyze data Bilingual - No 2-4 years of Account Management Experience Customer Service Experience Reporting - creating and running reports, understanding of selling and forecasts Prioritize workload - strong organizational skills Ability to utilize multiple applications Excel Proficient Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks. This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today. As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements. Actual compensation within a pay range will be based on factors including but not limited to a candidate's relevant experience, qualifications, performance, Clarks' business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.

All Boston Mutual employees who interact with our policyholders, our producers and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. We do our best to: Demonstrate a desire to assist. Listen for understanding and respond empathetically. Explain things in a manner that is easy to understand. Be knowledgeable students of our business. Take full ownership to resolve questions and issues. Be professional, polite and courteous. Leave our customers and associates “better than where we found them.” The Service Account Representative is responsible for the successful onboarding of new customers and processing monthly remittances using a variety of processes while maintaining the highest levels of service professionalism in all they do. The Service Account Representative is expected to: Reconcile monthly list bills; process premium payments and other financial transactions, such as issuing refunds, reversing premiums, writing off small balances Perform checks and balances by identifying discrepancies to balance the accounts and resolution of problem situations. Provide customer service through written and verbal correspondence to internal/external stakeholders; recognize what needs to be done to meet complex stakeholder needs and demonstrate flexibility and responsiveness to meet those requirements. Process various mainframe transactions to change or correct policy records. Provide coaching and training for new hires and peers; collaborate to solve problems. Process returned mail and update addresses in mainframe system. Comply with privacy guidelines., company policies, and procedures. Perform other duties and/or projects as needed or required. JOB REQUIREMENTS AND QUALIFICATIONS Education: High School Diploma or GED required; Associates Degree preferred. Experience: Minimum of 2 years of equivalent business experience required. Insurance experience and/or knowledge preferred. 1+ years of experience in Customer Service preferred. Knowledge Requirements: Excellent written/verbal communication skills. Strong organizational skills that reflect ability to perform and prioritize a high volume of multiple tasks seamlessly with excellent attention to context, substance and detail while meeting goals and strict deadlines. Excellent interpersonal skills and the ability to effectively build and extend relationships. Experience using multiple system applications, managing electronic and physical documents, ensuring they are properly recorded in systems and stored appropriately. Excellent working knowledge of Microsoft Office Word and Excel. Certifications/Licensures: N/A ADDITIONAL INFORMATION Regular Working Conditions (Desk job with occasional walking, use of computer with hand and finger motions, close and distance vision, minimal noise level and no exposure to weather conditions) Prolonged Standing Frequent Walking or Stooping Heavy Equipment or Machinery Operation Heavy Lifting Increased Noise Level Exposure to Weather Conditions Travel Required “On Call” Hours Required Other Information:

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience. Key Responsibilities * Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls. * Provide timely, accurate, and professional responses while meeting individual and team service level expectations. * Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments. * Create credits and update customer account balances in accordance with internal approval policies. * Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience. * Maintain accurate and up-to-date customer account information within financial systems. * Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience. * Support additional administrative and operational tasks as needed to support the Finance Operations team. Qualifications * 1-3 years of experience in customer support, billing, accounts receivable, or a related role. * Bachelor's degree in Business, Finance, Accounting, or a related field preferred. * Strong customer service mindset with excellent written and verbal communication skills. * High attention to detail and the ability to manage multiple customer requests in a fast-paced environment. * Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism. * Eagerness to learn new systems and processes, with a proactive and dependable work style. * Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $43,000-$54,000 USD Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry. Join our Revenue Management Team as a Legal Billing Specialist in our Boston Office We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact. This role will be based in our Boston office. This position reports to the Billing Manager of Revenue Management. The candidate must be flexible to work overtime as needed. Position Summary The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff. Key Responsibilities Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys. Generates a high volume of complex client invoices via Aderant. Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission. Submits ebills via EHub, including all supporting documentation. Monitors and immediately addresses any invoice rejections, reductions, and those needing appeals. Responds to billing inquiries. Undertakes special projects and ad hoc reports as needed and/or requested. Qualifications Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation. Effectively prioritize workload and adapt to a fast-paced environment. Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Strong analytical and problem-solving skills. Takes initiative and uses good judgment; excellent follow-up skills. Must be proactive in identifying billing issues and providing possible solutions. Must have the ability to work under pressure to meet strict deadlines. Ability to establish and maintain positive and effective working relationships within all levels of the firm. Education & Prior Experience Bachelor's Degree or equivalent experience in Accounting or Finance. Minimum 3+ years of experience as a Legal Biller required. Technology Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast. Proficiency in Excel required. The expected pay range for this position is: $40.86-$46.46 per hour Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Residency Requirement Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements. Performs general administrative and customer service duties and all other related work in order to fully support the daily operations of the Account Services Department within the Commission; ensures organizational efficiency in the application of prescribed policies, procedures, and methods. Responsibilities Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Resolves inquiries/disputes from the general public via phone, letter, e-mail and in person, concerning billing, metering, collection and other water/sewer matters. Analyzes, researches and takes corrective action on accounts utilizing billing and meter records, premise and hearing files, microfiche, CIS system, work order systems and computer applications. Contacts customers for payment of accounts or arranges for payment on delinquent accounts using the Billing, Termination and Appeal Procedures (“BTA”) and other approved procedures. Prepares and process forms and correspondence. Types, files, coordinates, and maintains various manuals and automated filing systems. Investigates accounts to determine ownership and liability for balances. Researches bills returned as undeliverable via online databases. Contacts customers with delinquent accounts to secure payment via outgoing manual calls, written correspondence and automated dialer software. Researches bank foreclosed properties using various software and online databases. Maintains accurate records using both manual and computer entries. Utilizes reports via AMR database to contact customers for MTU repairs and notify customers of unusual consumption patterns. Processes all meter reading activity reports and billing information using system software. Coordinates and schedules meter installation, MTU installation, meter tests, investigations, water turn-on and offs, fire pipe inspections, and other appointments with various Commission departments. Transmits and receives information and instruction via radio and telephone. Opens and closes work orders. Answers telephone and directs calls using automated switchboard equipment. Performs similar or related work as required, directed or as situation dictates. Qualifications Recommended Minimum Qualifications: Education, Training and Experience: High School Diploma or equivalent required. One to two (1 - 2) years of customer service or similar experience, preferably in the public sector working with local government. Any equivalent combination of education, training, and experience. Knowledge, Ability and Skill: Knowledge: Familiarity with basic office procedures; working knowledge of MS Office applications including Outlook; working knowledge of departmental policies and procedures. Ability: Communicate effectively and tactfully with staff and the public; compose correspondence; prioritize and complete multiple tasks at one time with frequent interruptions; operate a computer with intermediate MS Office skills; manage databases as required by the position; create spreadsheets and maintain records; use telephone system. Skill: Excellent customer service skills; strong organizational skills; skills in all of the above listed tools and equipment. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to work at a desk and is regularly required to convey information to employees and the public and move about inside the office to access file cabinets and office machinery. The employee must occasionally lift and/or move objects weighing up to 10 pounds, such as supplies, folders, and books. Certain tasks require the ability to view computer screens for extended periods of time. Supervision: Supervision Scope: This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol. Supervision Received: Works under the general direction of the Supervisor of Collections/Customer Services and in accordance with applicable Massachusetts General Laws, city policies and relevant state, federal, and local regulations and standards. Follows established work plan and completes work in accordance with established departmental policies and standards; issues are referred to supervisor. Supervision Given: None. Job Environment: Work is performed under typical office conditions; work environment is moderately noisy. Operates computer, calculator, copier, facsimile machine, and other standard office equipment. Contacts are by phone, through correspondence, and in person; they generally consist of an information exchange dialogue, discussing routine and semi-complex issues. Errors could result in delay of department services and have legal and/or financial repercussions. Affirmative Action/Equal Employment Opportunity Employer

Guardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed. Responsibilities: Serve as primary biller for assigned Aging Services Access Points Create/Save/Upload billing reports/Files Investigate and correct, when applicable. pre-billing errors. Confirm all reports balance prior to creating files for submission Create billing claims and correspondence. Working with Wellsky on a regular basis Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors Run Timesheets E-mail error log and coversheet to ASAP Continuously follow up on error correction progress Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report Save final Service Delivery Report to appropriate ASAP file Provide consulting services on matters related to billing. Always maintains the confidentiality of patient and organization information. Qualifications Ability to work independently, while meeting company deadlines Ability to manage multiple projects, prioritize, and multi-task Commitment to completing tasks Excel at operating in fast paced environments Excellent people skills, open to direction and collaborative work style Must have strong verbal and written communication skills Knowledge of QuickBooks a plus Other Skills: Technical Communication Customer Relations Customer Service Diplomacy Filing MS Office Negotiations Organization Planning Professionalism Project Management Presentation QuickBooks Time Management Typing Skills Sales Education/Training Experience Prior home care experience required. Prior billing / payroll experience required.Apply Today! Submit Resume for Consideration Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

💼 Full-Time | Monday-Friday | Hybrid (3 days/week in Woburn, MA) About HouseWorks: Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. Job Summary The Billing and Collections Specialist will be responsible for the billing and collections processes within the financial operations department. The individual will handle tasks such as billing, submitting documentation and following up on outstanding accounts receivable. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. Essential Duties and Responsibilities: Process and submit assigned billing for services rendered, ensuring accuracy and compliance with company policies. Investigate and follow up on denials and unpaid balances, resubmitting invoices/claims as necessary. Maintain detailed records of billing and collection activities. Collaborate with internal departments to resolve billing and collection discrepancies. Communicate effectively with insurance companies, patients, colleagues and healthcare providers regarding billing inquiries and collections issues. Assist with other projects as assigned Qualifications and Skills: Strong organizational skills with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal Proficiency in Microsoft Office suite Ability to work independently and as part of a team in a fast-paced environment. Knowledge of UB04/1500 billing practices and/or Home Care industry is a plus. Education and Experience: Associate's degree, Bachelor's Degree preferred 1-2 years of experience of billing/collections Work Environment and Physical Demands: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. On-Site Benefits: 401k Medical, Vision & Dental Insurance PTO, Sick Time, Floating Holidays Pay Range: The hiring range for this position is $22-$25/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HWOS1000 HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

The Panther Group is hiring for a Medical Billing Specialist, or Insurance Recovery Analysts (IRA), with experience in General Liability Claims, Workman's Compensation & Motor Vehicle. The IRAs are responsible for processing commercial, governmental and/or third-party liability (workman's compensation, general liability, and motor vehicle liability) medical claims. This position ensures that ClaimAssist's clients (hospitals) recover the maximum allowable medical fees in the most timely, efficient, and confidential manner. ESSENTIAL FUNCTIONS: Investigates, negotiates, bills and follows-up for payment regarding first and third-party claims involving any and all coverages, liability, and legal issues. Identifies viable payers, obtains IBs, UBs, HCFAs, correspondence, and medical records when necessary. Maintains the highest level of privacy in accordance with HIPAA requirements and laws. Works their inventory by route while maintaining an acceptable level of aged accounts receivable. Contacts patients, payers, hospitals, attorneys, employers, and any other parties involved to collect the necessary information and ensure reimbursement for our client. Recovers maximum dollars for the hospital through coordination of benefits in a timely manner. Appeals claims when applicable. Meets monthly company, team, and individual goals, and all deadlines set by the Team Lead and Manager, Operations. Completes special projects, as requested. QUALIFICATIONS: Minimum of four (4) years of directly related industry experience. Emdeon/ChangeHealthcare billing experience is a plus. EPIC, CERNER and/or MEDITECH experience is a plus. Experience working claims in multiple states is a plus. Strong technical knowledge in one or more areas of commercial insurance, government insurance, workman's compensation, motor vehicle liability, general liability and claims processing systems. Knowledge of medical and insurance terminology. Knowledge of coordination of benefits. Working knowledge of FACS (ClaimAssist's host system) or comparable management software system. Ability to speak confidently over the phone Basic knowledge of Microsoft Excel and Word. Ability to provide quality customer service to all parties. Ability to work in a fast-paced environment Demonstrated knowledge of state laws and insurance statutes. Excellent interpersonal and verbal/written communications skills. Highly motivated, self-starter, organized and detail-oriented. Ability to work well individually, as well as part of a team. Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change. EDUCATION REQUIREMENTS: Bachelor's degree in business or related field preferred High school or equivalent is required Insurance Institute Certificate(s) highly desirable. Pay Rate: $22.00-$24.00 (depending on experience) PLUS monthly Bonus

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Overview: Encore Fire Protection is seeking a Contract Billing Specialist to join our high-performing finance team at our Pawtucket, RI headquarters. This is a great opportunity for a detail-oriented professional with strong experience in AIA and construction billing to thrive in a dynamic, fast-paced environment. As a Contract Billing Specialist, you will take ownership of the full billing cycle for a portfolio of over 80 active construction projects, ensuring accurate and timely invoicing. You'll serve as the key point of contact between our internal project teams and external clients, playing a vital role in ensuring financial accuracy and customer satisfaction. Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you. Responsibilities: Prepare and submit monthly AIA billing forms (G702/G703) with accuracy and compliance. Generate customer invoices through intercompany billing software. Oversee billing for a portfolio of 80+ construction projects. Partner with project managers and clients to resolve billing discrepancies and streamline processes. Set up and maintain construction project records in SAGE, including contract changes and supporting documentation. Review contracts to extract critical billing details, terms, and line items. Manage lien waiver preparation and tracking (conditional, unconditional, and final). Monitor collections on outstanding invoices and follow up on retention and change order approvals. Track and verify Certificates of Insurance (COIs) for all relevant projects. Audit project completions to ensure accuracy in billing and collection of retainage. Qualifications: Minimum 2-3 years of proven experience in AIA billing or construction project billing. Solid understanding of accounting principles and contract billing best practices. Strong attention to detail and organizational skills. Proficiency in Microsoft Excel and billing/accounting systems. Prior experience with SAGE or similar ERP platforms. Excellent communication skills and ability to work cross-functionally. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Job Description Client Billing Specialist - Boston, MA Join a premier, Northeast litigation firm that treats its finance team as the backbone of its operations. This isn't just a data-entry role; you will be the strategic liaison between high-performing attorneys and their clients. In an environment that values accuracy and professional growth, you will have the autonomy to manage the full billing lifecycle for a top-tier firm that has been a leader in the legal industry for over 70 years. Role Overview The firm is seeking a detail-oriented Client Billing Specialist with 2+ years of experience to join its Boston Finance Department. This role is responsible for the end-to-end management of the monthly proforma billing process, ensuring that all invoices meet complex client guidelines and are submitted seamlessly through electronic platforms. Key Responsibilities Proforma Management: Lead the monthly billing cycle by preparing, editing, and finalizing proformas in collaboration with billing attorneys. E-Billing Oversight: Submit invoices via electronic billing platforms and resolve any submission errors or rejections promptly. Compliance: Ensure all billing entries strictly adhere to specific client-outside counsel guidelines. A/R Coordination: Monitor and follow up on outstanding accounts receivable to ensure timely firm collections. Internal Liaison: Act as the primary point of contact for attorneys regarding billing inquiries and client-specific financial requirements. Qualifications Experience: Minimum of 2 years of billing experience, ideally within a law firm or professional services environment. Software: Proven experience with electronic invoice submission platforms; Elite 3E knowledge is strongly preferred. Technical Skills: Strong proficiency in billing software and the ability to navigate complex client billing portals. Attributes: A proactive professional with superior time-management skills and the ability to meet strict monthly deadlines independently. Benefits Comprehensive Coverage: Medical, Dental, Vision, Life Insurance, and HSA/FSA options. Financial & Perks: 401(k) retirement plan and exclusive employee discounts. Balance & Growth: Competitive Paid Time Off (PTO) and a hybrid work schedule after the initial training period. Relevant Keywords Legal Billing, Law Firm Accounting, Elite 3E, E-billing, Proforma, Accounts Receivable, Finance Specialist, Legal Finance, Billing Coordinator, Boston Finance Jobs. Salary Range $60,000 - $65,000

Data entry\/superbill entry. Submitting claims to various insurance companies. Process claims in a timely manner. Pursue reimbursement from carriers. Reviewing and appealing unpaid\/denied claims, handling collection on unpaid accounts. Verify Patient benefits & record patient responsibility into EMR. Post insurance payments (paper and electronic methods) into the EMR. Manage accounts receivable, medical billing, collections and posting. Requirements 2+ years of AR\/Billing experience in a healthcare setting. Expert level knowledge with Medent\/Cerner. Excellent verbal and written communication skills. Proficient in Excel or Google sheets. Epic\/Cerner Certification (Strongly Preferred). Medical Billing Certification (Strongly Preferred). "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"666404572","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Health Care"},{"field Label":"Salary","uitype":1,"value":"$30\-35 \/ Hour"},{"field Label":"City","uitype":1,"value":"Boston"},{"field Label":"State\/Province","uitype":1,"value":"Massachusetts"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"02210"}],"header Name":"Medical Billing Specialist","widget Id":"**********00072311","awli IntegId":"urn:li:organization:28597931","is JobBoard":"false","user Id":"**********28419001","attach Arr":[],"awli ApiKey":"86uhpv4nqt6632","custom Template":"3","awli HashKey":"ba3c578d5716b060adc2cde6ec53dcfc0f72f03fd65dc2508ca3a63f691d8cb97de897ef38ed0628ec6c0946598bd1efc02ef5c153e3848b77a996e678cf2389","is CandidateLoginEnabled":true,"job Id":"**********36447401","FontSize":"15","google IndexUrl":"https:\/\/roesseljoy.zohorecruit.com\/recruit\/ViewJob.na?digest=GpZHLGMCZbtaHJUp8yrXwzb4qYoANFnxnaX9WTUS3LM\-&embedsource=Google","location":"Boston","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"22oqyffce27e7791d4747b9c61436da8be74d"}

HealthDrive is seeking full-time Billing Specialist to join our team! The Billing Specialist is responsible for the accurate and timely processing of assigned billing duties on a daily basis with the primary goal of sending a clean claim the first time to increase cash collections and reduce DSO. The hourly pay range for this position is $17.00 - $21.00 per hour. We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building! What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses. HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence. HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today! Responsibilities Review, prepare, and accurately submit assigned charges on a daily basis. Perform manual billing for certain hardware orders from dispense paperwork within 24 hours of receipt. Identify and communicate billing corrections to providers and perform follow-up to ensure corrections are processed in a timely manner within established guidelines. Review, communicate, and work with providers to resolve billing corrections. Reprocess certain denials outlined by the supervisor in a timely manner. Meet or exceed daily productivity objectives for all assigned duties. Respond to email inquiries regarding billing related questions/issues within 24 hours. Process insurance updates daily. Review explanation of benefits from insurance payers for issues requiring follow up and resolution includes but is not limited to the following: Claims denied for unable to identify patient /patient not covered on date of service. Conduct timely follow-up with insurance payers, patients, responsible parties and/or facilities to obtain corrected/updated billing information. Utilize insurance eligibility websites as needed to verify new insurance information received from patient, RP or facility prior to rebilling. Administrative tasks including but not limited to: Assist with mailings, filing, processing refunds, and document scanning. Access the Clearinghouse to identify and correct rejected claims. Other duties and tasks may be assigned as appropriate or necessary. Qualifications Skills & Specifications: Excellent attention to detail and strong data entry skills with extensive knowledge of physician billing to Medicare, Medicaid and other insurance plans. Excellent interpersonal and customer service skills and the ability to communicate effectively and appropriately both verbally and in writing. Highly organized, have the ability to work in a fast-paced environment, be comfortable and effective working with both custom and “off the shelf” computer applications. Familiar with and experienced using online tools and insurance carrier websites. The individual should be self-motivated with excellent time management skills and a proven track record of consistently achieving assigned objectives. The ability to work effectively with minimal supervision who can work well independently and in a team-oriented environment. Have a positive attitude and adapt to change well. Must be fully proficient in using Microsoft Applications, especially Teams, Excel, Outlook and Word. Education & Qualifications: Experience in 3rd party medical billing and/or collections. Experience and knowledge of healthcare and medical terminology, including but not limited to: CPT ICD10 codes and use of modifiers. Experience in billing Medicare Part B, Medicare Replacement plans, and Medicaid for large multispecialty physician practice preferred. Experience in denial management preferred.

About the Role To be considered a qualified candidate, must have knowledge of CPT surgical coding and ICD10 diagnostic coding. A minimum of two years of related medical coding experience including one year of surgery coding preferably in an Urology surgery setting. What You'll Be Doing Review all clinical documentation to code and post-surgery charges and hospital charges for insurance billing. Assist with CPT and ICD 10 coding. Will keep lines of communication open with Team Lead and Supervisor. Maintains all patient information according to the established patient confidentiality policy. Maintains compliance with all governmental and regulatory requirements. Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements. Responsible for working Accounts Receivable (AR) for assigned providers. Review assigned provider surgical schedules. Performs all other duties as assigned. What We Expect from You High School Graduate or equivalent Minimum of three (3) years related coding or medical billing experience is required. CPC preferred Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary: Please note that the hourly rate for this position will vary based on experience level, education and location. $23 - $25 / hour Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.