Customer Service Representative
Account representative job in Chicago, IL
Job Details:
The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Assist Patrons regarding run transit fare payment programs.
Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements
Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions.
Processes lost/stolen, damaged/defective cards patron requests.
Processes authorized refunds via electronic transfers and banked money
Processes Fare Adjustment Envelopes (FAE) as needed
Assists with web account set-up and web access issues
Initiates outbound courtesy calls as needed.
MINIMUM JOB REQUIREMENTS:
Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office.
1st Shift: 8:30am-5:00pm
Part-Time Customer Service Representative
Account representative job in Deerfield, IL
CUSTOMER SERVICE REPRESENTATIVE, PART-TIME
Global Electronics Association, the global trade association for the electronics manufacturing industry, seeks a PART-TIME CUSTOMER SERVICE REPRESENTATIVE (CSR). The CSR will Provide best in class service and support for Global Electronics Association's customers and members. Assure high levels of customer satisfaction through quality interactions and timely follow up. Educate customers about the Association's products and services, as necessary. Guide customers to online resources. Monitor issues and provide necessary follow-up and maintain consistency of service. The CSR reports to the Customer Service Manager.
RESPONSIBILITIES
Phone and Email Support - 85%
• Provide a delightful experience for all customers by engaging in polite, positive, professional, and upbeat interactions via phone and in writing.
• Use and share knowledge of company products, services, and policies to assist customers with inquiries, complaints, or problems.
• Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers and members feel supported and valued.
• Engage in active listening with callers, conferencing and clarifying information and diffusing angered customers/members.
• Communicate with customer and partners via email in a professional and thorough manner.
• Building lasting relationships with customers, members and internal team members based on trust and reliability.
• Make recommendations for products and services that better suit customer/member needs or complement the products in which they are interested.
• Seek answers to customer inquiries. Escalate issues, as necessary. When appropriate connect customers with other departments/colleagues for higher level support.
• Process phone, email, and web orders in a timely and accurate manner.
• Resolve backorders, follow up on order fulfilment, and keep customers updated on ship dates.
• Process returns and other transactions as necessary within the ERP system.
• Verify and update customer information before processing transactions, add new customer records to database when record does not exist.
• Document all support activities with the case management system.
Special Projects - 15%
• Assist management with projects as needed.
• Handle regular data entry projects and assist other internal teams with assigned projects as needed.
• Assist with trade show projects as needed.
• As time allows, review data and process flow in NetSuite and suggest improvements.
• Conduct testing of system updates as assigned.
• Represent the “voice of customer” on teams and in meetings/conversations, as necessary.
REQUIREMENTS
• High school diploma or equivalent, some college preferred.
• 2 years of experience working with customers.
• Excellent oral and written communication skills to effectively communicate with employees, customers, partners, and vendors.
• Ability to work independently and collaboratively.
• Ability to exercise proven computer skills. Familiarity with Microsoft Office, Skype/Zoom, and customer relationship management software a plus (e.g. SalesForce.com, NetSuite, Microsoft CRM, or equivalent).
• Knowledge of and the ability to use a variety of standard office equipment such as a headset, telephone, and copy machine.
Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefits. The Association has a hybrid/virtual work environment. Position reports to the Bannockburn, IL office.
The pay range for this position is $20 - 25 per hour. The Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, Global Electronics Association offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week.
Please send resume and cover letter to e-mail: ****************************** Subject line should say: PT CSR
The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing.
As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.
Data Representative
Account representative job in Schaumburg, IL
Apply now: CS Data Representative, location is Onsite (Schaumburg, IL). The start date is January 12th for this Contract-to-hire position.
Job Title: CS Data Representative
Start Date Is: January 12th
Duration: Contract-to-hire
Compensation Range: $18-$20/hr W2
Job Description:
Support the client's customer service and order-processing operations by completing accurate data entry, case management, and basic technical troubleshooting.
Day-to-Day Responsibilities:
Process order entry and update customer records accurately
Manage customer cases and tickets, including email-based support
Perform basic system troubleshooting (login issues, browser/cache, MFA, connectivity)
Navigate shared folders, downloads, recent files, and Windows directories
Complete data entry tasks using Excel, Google Sheets, and internal systems
Utilize Microsoft Word, Outlook, Teams, and SharePoint daily
Support customer service workflows with clear, professional written communication
Work onsite full-time and maintain required training and shift schedules
Requirements:
Must-Haves:
Experience in order entry, data entry, billing support, accounting clerk functions, or customer service involving order processing
Strong typing skills (50+ WPM with accuracy)
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint)
Ability to use filters, reference cells, manipulate tables, and handle basic data tasks
Basic computer troubleshooting skills
Strong Windows navigation and file-management capabilities
Basic math skills (discounts, percentages)
Ability to work onsite full-time and commit to the training + late-shift schedule
Nice-to-Haves:
Experience with Salesforce or ticketing systems
Prior help desk or Level 1 support experience
Case management experience with rapid system-learning ability
Customer email-support experience requiring strong writing skills
Benefits:
This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
Customer Service Representative
Account representative job in Chicago, IL
Job Title: Customer Service Representative - Producer Services
Duration: 6 months (Temp to Perm)
Hourly contract Position (W2 only)
Note:
Job Hours of operation 7:30am-8:00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
bilingual is a plus but not required
Job Hours-40 hours
Interview process- 1 Interview - Onsite/WEBEX
Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
Job Summary
The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
Responsibilities
Demonstrate consistent good quality and performance results.
Provide consistent service that is customer focused and professional.
Supporting Field Sales agents with insurance product information
Assist with basic technical troubleshooting
Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
Learn soft skills while communicating with customers
Focus on customers' needs and develops a customer centric approach in servicing customer's needs.
Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's.
Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
Learn all policy product lines, all procedures for the core and worksite calls.
Provides support for business partners as needed.
Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
Skills
Ability to effectively communicate and build strong partnerships with newer employees.
Basic computer skills and knowledge of database software.
Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
Demonstrated attention to detail, organizational skills, and time management skills.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Ability to remain calm in stressful situations.
Supplemental insurance knowledge and licensing is a plus.
Bilingual language proficiency is a plus.
Bilingual skills (verbal, written, read) in Spanish a plus
Competencies
Problem solving - take an organized and logical approach to thinking through problems and complex issues
Initiative - Willing to do more than is required or expected
Adaptability - ability to redirect personal efforts to respond to changing environment
Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications - External
Education and Experience
High school diploma or general education degree (GED); Associate degree preferred.
2+ years' experience in a contact center environment preferred.
Compensation:
The hourly rate for this position is between $20.00 -$22.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
Customer Service Representative - Producer Services
Account representative job in Des Plaines, IL
Are you a problem-solver who thrives in a fast-paced environment? Do you enjoy helping others and making complex processes simple? We're looking for a Bilingual Producer Service Center Representative to support our internal agents and partners with professionalism, empathy, and expertise.
What You'll Do
Serve as the go-to resource for internal agents, brokers, and field leaders-answering questions and resolving issues quickly and accurately.
Handle a variety of inquiries, including:
Policy & Underwriting: Why hasn't a policy cleared? What's missing?
Technology: Troubleshoot enrollment system issues.
Licensing, Billing & Compensation: Provide clear answers and guidance.
Research and resolve issues during the call, asking the right questions to get to the root of the problem.
Manage 30-40 calls per day during peak season, with call times ranging from 5-35 minutes.
Communicate professionally via phone and email, ensuring every interaction is positive and productive.
What We're Looking For
Must-Have Skills:
Bilingual in Spanish and English (verbal, written, and reading)
Strong communication and problem-solving skills
Basic computer skills and ability to learn new systems quickly
High School Diploma or GED
Preferred Skills:
2+ years in a contact center environment
Insurance knowledge or licensing experience
Familiarity with Microsoft Office Suite
Soft Skills:
Calm under pressure and adaptable to change
Detail-oriented with strong organizational skills
Ability to work independently and as part of a team
Friendly, professional demeanor
Job Type & Location
This is a Contract position based out of Rosemont, IL.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Rosemont,IL.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Account Management Specialist
Account representative job in Lisle, IL
📍
Hybrid (Mon-Thurs in-office, Fridays remote)
| 💵
$22/hr with room for growth
| 🕒
Full-Time (Mon-Fri, 8am-5pm CST)
We're growing-and looking for passionate Account Management Specialists to join our team! If you believe in the power of continuing education and want to make a real difference by helping students succeed financially and academically, this could be your next great opportunity.
What You'll Do
As an Account Management Specialist, you'll play a key role in promoting student success by developing personalized financial plans and providing proactive account management. You'll assist students in understanding their financial options, maintaining their accounts, and achieving their educational goals.
Your day-to-day will include:
Analyzing student financial situations and implementing individualized financial plans
Managing a portfolio of student accounts, ensuring accuracy and timely payment
Handling inbound/outbound calls and emails to support students with account inquiries
Negotiating mutually beneficial payment arrangements in line with university policy
Reducing delinquency rates and helping lower overall bad debt
Maintaining up-to-date knowledge of institutional policies, Title IV, Military/Veterans Affairs, and related financial regulations
Providing clear, compassionate financial advising to help students make informed decisions
What You'll Bring
High school diploma or equivalent (Bachelor's degree preferred)
1+ years of experience in higher education or student finance (preferred)
Proficiency in Microsoft Office and the ability to learn new systems quickly
Strong written and verbal communication skills
Team-oriented mindset with a passion for helping students reach their goals
Why You'll Love Working Here
We value our team members and offer:
Weekly pay and competitive hourly compensation ($22/hr)
Comprehensive medical, dental, and vision insurance
Career advancement opportunities, and a collaborative, mission-driven culture
Join us and be part of a team that helps students take charge of their futures-one financial plan at a time.
Personal Lines Customer Service Representative
Account representative job in Bartlett, IL
About Us
Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work.
Personal Lines Customer Service Representative
Position Summary
The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies.
Responsibilities:
Respond promptly and professionally to client inquiries via phone, email, and in-person.
Process policy changes, endorsements, renewals, cancellations, and billing inquiries.
Educate clients on policy coverage, limits, and options to ensure they have appropriate protection.
Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests.
Maintain accurate and up-to-date client records in the agency management system (Applied Epic).
Identify opportunities to cross-sell or upsell additional personal lines products.
Assist with new business quoting and application processing as needed.
Ensure compliance with all regulatory requirements and internal procedures.
Other duties as assigned.
Qualifications:
High School Diploma or equivalent required; Associate or Bachelor's Degree a plus
Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment
1-2 years of experience in personal lines insurance or a customer service role
Strong knowledge of personal lines insurance products and industry practices
Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook)
Excellent communication, interpersonal, and problem-solving skills
Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
Ability to pass a criminal background check as permitted by law
Schedule: Monday-Friday, 8:30am-5:00pm
Office Location: 852 W Bartlett Road, Bartlett, IL 60103
Benefits:
Competitive Compensation Commensurate with Experience
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Call Center Customer Service Representative
Account representative job in Chicago, IL
Job Title: Customer Service Representative - Producer Services
Duration: 6 Months (Contract to Hire -CTH)
No. of Positions: 1
Job Hours of operation 7:30am-8:00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
bilingual is a plus but not required
Job Hours-40 hours
Interview process- 1 Interview - Onsite/WEBEX
JOB SUMMARY
The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
RESPONSIBILITIES
• Demonstrate consistent good quality and performance results.
• Provide consistent service that is customer focused and professional.
• Supporting Field Sales agents with insurance product information
• Assist with basic technical troubleshooting
• Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
• Learn soft skills while communicating with customers
• Focus on customers' needs and develops a customer centric approach in servicing customer's needs.
• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's.
• Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
• Learn all policy product lines, all procedures for the core and worksite calls.
• Provides support for business partners as needed.
• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
SKILLS
• Ability to effectively communicate and build strong partnerships with newer employees.
• Basic computer skills and knowledge of database software.
• Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
• Friendly and professional demeanor.
• Excellent communication and interpersonal skills.
• Ability to remain calm in stressful situations.
• Supplemental insurance knowledge and licensing is a plus.
• Bilingual language proficiency is a plus.
• Bilingual skills (verbal, written, read) in Spanish a plus
EDUCATION AND EXPERIENCE
• High school diploma or general education degree (GED); Associate degree preferred.
• 2+ years' experience in a contact center environment preferred.
Representative VIP Services
Account representative job in Michigan City, IN
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
To provide VIP service and amenities to premium players. Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed.
Greet guests and provide information to preferred customers at the hotel or VIP Services desk.
Operate hotel reservation computer system to check guests in an out of hotel and accept payment.
Access computerized slot & pit tracking system as directed by casino marketing or other authorized management.
Follow proper phone etiquette and communicate effectively with hotel services and other staff.
Assist marketing departments with special events, tournaments, distributing VIP gifts, hosting special events and tournament parties.
Operate fax & copier machines for preferred customers.
Type accurately on a computer with a minimum speed of 30 wpm.
Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.
Maintain inventory of amenity and office supplies.
Input information into spread sheets or cut comps as directed.
Possess ability to add, subtract, and audit accounts using a 10-key adding machine.
Handle money accurately following established procedures.
Possess knowledge of rates, room types, room availability, instructions for the day or week, hotel policies and procedures, and Sargent Key system.
Assist with telemarketing as directed by management.
Qualifications
2 years of casino experience or customer service experience preferred.
Good communication skills and ability to use a computer and adding machine required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Account Services Representative
Account representative job in Chicago, IL
Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers.
Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them.
We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As a member of the team, you will:
Create & revise compelling and sellable media proposals in the pre-sale process
Have a knowledge of all historical rates by client for proposal creation
Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals
Play integral role in the Sales Prospecting process
Ensure all data is accurately entered and updated in Salesforce & Operative
Manage that AE pipeline stages are consistent within each system
Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure
Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts
Forecast inventory availability for Takeovers and Rotational media
Manage Go-To Market packaging & premiere tracking
Manage upfront rates & upfront spend tracking
Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions
Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers
Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee.
Make strategic pricing decisions in the Scatter market with Management oversight and guidance
This describes you:
You have extreme attention to detail
You are comfortable in a fast-paced work environment
You can multi-task like a pro without letting anything slip through the cracks
You are comfortable in a client-facing role
You love to collaborate and take your analysis and working with various teams to put it into action
You are intrigued by a dynamic, flexible digital video product and its revenue potential
You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success
You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do
You have an expressed desire to learn and grow into a sales career
Requirements:
Recent college graduate, with a keen interest in Sales
Bilingual in Spanish is a plus
Internship experience in digital, TV, and/or agency media is a plus
Must be highly proficient in Excel & Powerpoint
A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce
High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal
Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus
Interested? Great! You might like to know:
We're a fun, energetic, and tight knit team
We really enjoy music and technology
We have competitive compensation and benefits packages
We have premier access to music content and new releases of original media content
This is a full-time position based on-site/in our Chicago office. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as "remote" to be in the office/studio a minimum of 3 days a week.
Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.Salary $58,000
Auto-ApplyBilling Clerk
Account representative job in Lombard, IL
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Summary
Compiles data and prepares company invoices and bills.
Qualifications
II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
• Reads computer files or gathers records such as purchase orders, sales tickets, and charge slips, to compile needed data.
• Enters information into computer or computes amounts due.
• Prepares invoices, listing items or services sold, amounts due, credit terms, and dates of shipment.
• Prepares bills of lading and lists weight and serial number of items sold. Prepares shipping labels.
• Prepares credit memorandums to indicate returned or incorrectly billed merchandise. Prepares credit forms for customers or finance companies.
• Posts transactions to accounting records such as work sheet, ledger, or computer files.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Coordinator
Account representative job in Chicago, IL
Chicago, IL, USAtlanta, GA, USDenver, CO, USWashington DC, DC, US Nov 14, 2025 Dentons US LLP is currently recruiting for a Billing Coordinator with strong billing experience. This position reports to the Billing Manager, and will have on-going interaction and communication with our timekeepers, business services professionals, and clients.
**Responsibilities**
+ Generates and distributes pro formas.
+ Creates and formats client invoices.
+ Edits cost, time and narratives.
+ Identifies and resolves billing issues, both in paper format and e-billing format.
+ Resolves billing inquiries.
+ Works with billing attorneys and their assigned secretaries.
+ These duties may be ongoing or adhoc in nature.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ High School graduate
+ 2+ years' legal billing experience
+ Computer expertise with 3E, Elite Enterprise, MS Word and Excel
+ Excellent verbal and written communication skills
+ Proficiency in e-billing is desired (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
+ Ability to multi-task and shift priorities quickly.
+ Must be detail-oriented with excellent organizational skills and the ability to self-motivate
+ Flexibility to work overtime as needed
**Salary**
Chicago DOE: $76,000 - $83,000
Washington, DC DOE: $76,000 - $85,000
Denver Only DOE:$76,000 - $80,000
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Chicago
Equipment Billing Coordinator
Account representative job in Tinley Park, IL
Full-time Description
The Equipment Billing Coordinator is responsible for processing cash and lease transactions provided by sales. They monitor the documentation for all transactions to ensure compliance and accuracy. They are responsible for managing the day-to-day tasks related to the transactions submitted. This role provides support to all sales and appropriate management as needed.
Responsibilities:
Review/Process lease documentation in accordance with specifications provided by sales and Proven policy.
Provide administrative support by updating files, preparing letters, and other record-keeping tasks.
Generate invoices for cash orders, leases, and various services provided by Proven.
Communicate with lenders for credit approvals, buyouts, funding, and other items as needed.
Follow up with appropriate internal functions and with clients on specific leases.
Prepare sales documentation for submission to the Commission department.
Perform other duties as assigned.
Requirements
Requirements:
Associate degree or comparable work experience a plus. Will train the right candidate.
Possess strong written and verbal communication skills.
Detail-oriented, accurate, and have the ability to meet deadlines.
Team player.
Able to plan and prioritize with strong multi-tasking skills.
Good interpersonal skills and a proven ability to work with people at all levels.
Proficient with Windows and Microsoft software packages, e.g., Excel, Word and PowerPoint.
Excellent organizational and customer service skills.
Must be a self-motivated individual with a willingness to work well with others on a regular basis.
Valid driver's licenses and vehicle.
Ability to pass a pre-employment background check and drug screen.
Physical Demands:
While performing the duties of this job, the employee uses his/her hands to finger, handle, or feel objects; reach with hands and arms. The employee uses a computer, copier, fax, and telephone equipment. The employee must be able to sit for a prolonged period. Must be able to lift up to 15 pounds.
Benefits:
GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through BlueCross BlueShield of Illinois (BCBSIL). Health options include a choice of 2 PPO plans, a High Deductible Health plan and a HMO. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance.
EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.
EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee.
EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions.
401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals.
FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions.
PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure.
PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off.
FITNESS CENTER: Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees 24/7 Monday through Friday. Employees utilize the gym equipment at their own risk.
Additional Compensation:
This position is overtime eligible.
Salary Description $45,000 - 60,000 per year
Billing Coordinator, Legal, On-site
Account representative job in Chicago, IL
Job Description
Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues.
Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment.
Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing.
Required Experience & Skills:
Minimum of 3 years of legal billing, including e-billing.
Multi-payor experience is a plus.
Attention to detail is a must, including verbal and written communication.
Must possess organizational and time management skills.
A high degree of proficiency in Microsoft Word, Outlook, and Excel.
Works well independently and/or with a team to assist attorneys.
Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k).
Compensation: $65-70k, DOE
Billing Coordinator
Account representative job in Chicago, IL
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
The Billing Coordinator issues invoices to customers, reviews orders and work orders for correct documentation.
Position Responsibilities:
Accurately calculate charges to customers
Issue invoices
Check and review customer orders and work orders/estimates for correct documentation
Data entry, answering and sending emails, answer phones as needed
Other administrative support tasks as assigned
Qualifications:
High school diploma or GED
1 year Office Administrative, Billing, or other administrative experience
Experience using Google Suite including Gmail, Google Sheets and Google Documents
Strong organizational skills
Attention to detail
Ability to effectively prioritize
Possess strong verbal and written communication skills
Excellent customer service skills
DCI Benefits:
Medical, dental and vision Insurance
401(k) with generous employer match
Paid time off, including 10 paid holidays
Optional health savings account & flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
Legal Billing Specialist
Account representative job in Chicago, IL
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry.
Join our Revenue Management Team as a Legal Billing Specialist in our Chicago Office
We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact.
This role will be based in our Chicago office. This position reports to the Billing Manager of Revenue Management. The candidate must be flexible to work overtime as needed.
Position Summary
The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff.
Key Responsibilities
Edit Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys.
Generate a high volume of complex client invoices via Aderant.
Ensure that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission.
Submit ebills via EHub, including all supporting documentation.
Monitor and immediately address any invoice rejections, reductions, and those needing appeals.
Respond to billing inquiries.
Undertakes special projects and ad hoc reports as needed and/or requested.
Qualifications
Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
Effectively prioritize workload and adapt to a fast-paced environment.
Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Strong analytical and problem-solving skills.
Takes initiative and uses good judgment; excellent follow-up skills.
Must be proactive in identifying billing issues and providing possible solutions.
Must have the ability to work under pressure to meet strict deadlines.
Ability to establish and maintain positive and effective working relationships within all levels of the firm.
Education & Prior Experience
Bachelor's Degree or equivalent experience in Accounting or Finance.
Minimum 3+ years of experience as a Legal Biller required.
Technology
Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast.
Proficiency in Excel required.
The expected pay range for this position is:
$35.72 to $40.58 per hour
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
Auto-ApplySpecialist I, Billing Account
Account representative job in Naperville, IL
This position will be responsible for answering telephone calls in the Gas Transportation Call Center and responding to emails from suppliers and commercial/industrial customers concerning gas transportation issues. This position must be able to address the needs, concerns, and issues impacting our customers in a professional and efficient manner. Inquiries received will concern contract submittals, customer billing, gas nominations, tariff questions, service starts and stops, etc. This position will also assist with testing functions for various projects on an as needed basis.
JOB DUTIES & RESPONSIBILITIES
Effectively respond to gas transportation related inquiries from suppliers and commercial/industrial customers concerning gas transportation issues.
Responsible for the administration of Gas Exchange (a web-based application for customer/supplier information and services), including contracts, enrollments, answering questions, monthly billing and collections.
Responsible for making outbound calls as needed for Gas Transportation accounts.
Track and report daily, weekly, and monthly call center statistics (number of calls received, calls handled, calls abandoned, average talk time, service level, etc.).
Assist with various data requests and analysis as needed.
Assist with TO projects as needed.
Cross train and back up other responsibilities within the department.
Work with customers (internal and external) regarding billing issue resolution in a professional and respectful manner.
Required Skills:
CC&B Experience
A thorough understanding of billing functions and systems to assist with issue resolution.
Ability to effectively multitask and move from projects to answering phone calls as call volume fluctuates.
Ability to run reports and analyze data.
Possess excellent customer service skills to create a positive experience for the customer and/or supplier.
The ability to articulate polices that are in place to address past due bills, contract issues, and tariff requirements.
Strong verbal and written communication skills.
Excel - Intermediate Proficiency.
Education:
BA/BS Degree or equivalent work experience is preferred; high school diploma
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
Auto-ApplyDental Billing Specialist
Account representative job in Chicago, IL
The Role: KOS Services LLC actively seeks motivated Dental Billing Specialists. The role will be responsible for collecting balances and account reconciliations of insurance and patient balances. Daily responsibilities include insurance billing, data entry, and tracking payments. The ideal candidate will excellent organizational and administrative skills and excel at multi-tasking. In addition, previous experience and knowledge of dental codes/insurance is required to succeed in this role. We prefer those who have worked first-hand in dental clinics and/or those who have previous dental billing/collections experience. ***This is a fully onsite role at our corporate office - we are in office 5 days/week - (We are located on Clark & Kinzie in Chicago - River North).***
Who Are We: KOS Services LLC is a dynamic, growing company with 77+ dental clinics across 11 states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.
Benefits:
Highly competitive compensation
The benefits package includes:
Medical & Vision Insurance
FREE dental at any of our clinics
401K
PTO
Life Insurance, Pet Insurance and more
Responsibilities:
Data Entry
Check charts
Submit claims
Post checks
Insurance billing
Follow up on outstanding claims / balances
Qualifications:
Required:
Well-organized, detail-oriented, and self-motivated
Excellent communication and customer service skills
MUST BE Able to commute to downtown Chicago Office 5 days/week
MUST HAVE Knowledge of dental codes and/or dental insurance
Preferred:
Knowledge of accounts receivables and insurance policies/benefits.
Dental Industry Experience
At KOS Services LLC, we are proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyCustomer Service Representative
Account representative job in Schaumburg, IL
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where resourcefulness and problem-solving are key? If so, we have the perfect opportunity for you!
We're seeking a Customer Support Representative to join our dynamic team. In this role, you'll be the backbone of our account support operations-handling everything from email and phone inquiries to resolving complex issues for drivers and internal stakeholders. Your professionalism and ability to think creatively will make a real impact every day.
What You'll Do
Serve as the primary support for account managers who oversee fleet operations.
Assist with vehicle ordering and provide top-notch customer service for drivers and clients.
Manage high-volume email and case inquiries, ensuring accurate documentation in real time.
Handle unique challenges-whether it's helping a driver with an impounded vehicle or guiding them through future service needs.
Make outbound follow-up calls and maintain clear, professional communication.
Utilize internal systems (CARE) to track and resolve issues efficiently.
Perform data-related tasks such as creating vehicle selectors, processing billing changes, generating reports, and updating driver information.
Use Excel functions (including VLOOKUP and basic pivot tables) to organize and analyze data.
What We're Looking For
2+ years of office-based customer service experience
Strong written and verbal communication skills
Professional presence for virtual meetings (via Teams)
Proficiency in MS Office Suite (Outlook, Word, Excel)
Ability to multitask across multiple databases and monitors
High school diploma or equivalent
Typing speed of at least 40 WPM
Experience with Salesforce CRM preferred
Key Skills
Customer Service | Data Entry | Problem Solving | Microsoft Office | Email Communication | Salesforce CRM | Excel (VLOOKUP, Pivot Tables)
Why You'll Love This Role:
You won't just be answering calls-you'll be solving problems, building relationships, and making a difference for drivers and stakeholders. If you're resourceful, detail-oriented, and thrive on helping others, this is your chance to shine.
Ready to join a team that values your expertise and professionalism? Apply today!
Job Type & Location
This is a Contract position based out of Schaumburg, IL.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Schaumburg,IL.
Application Deadline
This position is anticipated to close on Dec 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
Account representative job in Chicago, IL
About the Job:
Job Title: Bilingual Spanish/English-Loyalty Services Representative
Duration: 6 Months (CTH)
No. of Positions: 1
SKILLS
•Provide a needs analysis assessment for what a policyholder may need
• Strong verbal and written skills
• Ability to partner with others to resolve issues resulting in service or claim related issues
• Ability to utilize critical thinking skills
EDUCATION AND EXPERIENCE
• High School Required; bachelor's degree preferred
• Minimum 1 year previous contact center experience
• Previous Retention skills within a contact center environment preferred
• Previous sales experience a plus
• Licensed to sell health/life Insurance a plus