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Account specialist jobs in Beavercreek, OH

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  • Client Experience Specialist

    Encore Technologies 3.9company rating

    Account specialist job in Cincinnati, OH

    Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $43k-79k yearly est. 3d ago
  • Escalation Resolution Specialist

    Total Quality Logistics, Inc. 4.0company rating

    Account specialist job in Cincinnati, OH

    Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As an Escalation Resolution Specialist at TQL, you will play a vital role in supporting our sales floor by ensuring overall customer satisfaction. Your expertise in issue resolution and risk management will be instrumental in upholding our commitment to delivering exceptional customer service 24/7/365. What's in it for you: * $17.50 - $19.50/hr. * Advancement opportunities with structured career paths * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Assist account executives with any over-the road issues that may arise, including but not limited to breakdowns, hostage situations, late deliveries, traffic accidents, etc. * Monitor inbound and outbound call and request flow to ensure the department is in accordance with established guidelines and, when needed, re-direct efforts to better meet the needs of the business, as well as the service level commitments for the department * Investigate disputes, determine proper course of action, and objectively report situations in an unbiased manner to appropriate department heads * Maintain and update accurate information in our state-of-the-art systems What you need: * Ability to 11am - 8pm on a rotating schedule * Excellent verbal and written communication * Positive attitude, professional demeanor, tactful and ethical * Self-motivated and dependable; able to work independently * Strong problem solving, attention to detail, and critical thinking skills * Ability to prioritize many different requests and handle changing priorities * At least 1 year of previous experience in a fast-paced work environment preferred Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $17.5-19.5 hourly 60d+ ago
  • Customer Relations and Marketing Specialist

    Elizabeth's New Life Center 3.9company rating

    Account specialist job in Dayton, OH

    Full Time Position: 40 hrs/wk Monday through Friday Updated 10-30-25 Job Description Customer Relations and Marketing Specialist Full Position Title: Marriage Works Customer Relations and Marketing Specialist (MW-CRMS) Job Status: Non-Exempt, Full-time Department: Marriage Works Ohio! Reports to: Senior Director of Marriage Works & Youth Education (SDMWYE) Supervises: No direct reports Committees: As assigned Marriage Works Customer Relations and Marketing Specialist (MW-CRMS) works to promote and sell MWO education classes and class products ( owned or managed by MWO ) in the communities and institutions we serve locally and throughout the United States and beyond. The MW-CRMS will maintain supplies for all MWO partners ( entities that help sell, promote, teach, or train others in MWO curriculum/products ). They will also assist partners and other patrons of MWO programs/products through the creation, utilization, and distribution of marketing resources and methods to aid in sales, distribution, and class implementation. Core Beliefs We are a Christian organization; our tenants are found in our four foundational statements. Our primary purpose is to protect unborn life. We believe in the sanctity of marriage between one man and one woman and the sacredness of the marital act. We promote Natural Family Planning (NFP) and we do not promote any form of artificial contraception or sterilization. We promote abstinence before marriage and fidelity within marriage. Primary Duties Essential Functions: Customer Relations and Marketing Co-Lead with SDMWYE in sales of Discovering Our Deepest Desire (DODD), Building a Eucharistic Marriage (BAEM), Rekindling the Heart (RTH), and other curricula of MWO. Assist in sales of the Go for the Gold (GFTG) High School curriculum. Identify Dioceses, churches, school, and others who could benefit from purchasing or promoting MWO curricula, across the United States, Canada, and Mexico. Explain and sell MWO curricula to those interested while maintaining documentation of contacts and follow-ups. Co-Lead with SDMWYE in the continual search for new and future customers of services and products. Maintain partner supplies or on-line access of programming. Assist MWO staff in the marketing of all things MWO. Provide to constituents: courses, curricula, etc. Working knowledge of marketing methods and social media platforms. Identify ways to increase community knowledge of MWO and its services, especially education opportunities. Complete sales and facilitator instruction opportunities for all MWO curricula. Create/Update marketing materials or work directly with ENLC's marketing department on marketing projects, as needed. Maintain database of all past, current, potential customers, and promoters as well as documentation of interactions. Maintain ongoing relationships with all active partners. Report out monthly stats of sales and connections with SDMWYE. Program Development Assist in research and development of new programs/curricula, as needed. Assist in updating/revising curricula content or design as needed. Participate in relevant training/seminars/webinars to inform on relevant curricula changes and to maintain marketability. Assist in identifying market gaps and opportunities for new programs and services. Knowledge of Education Courses Offered Learn each curriculum and be able to speak about them knowledgeably, accurately and enthusiastically. Understand the objective of each curriculum in order to educate and answer questions of those who will teach the curricula in their organizations. Outreach Attend and provide promotional materials at community outreach events. Assist in securing and executing speaking and training events that help promote MWO classes and products. Seek funding for promoting or for the implementing of MWO services or classes. Secure and monitor all contracts or MOU's for classes and sales partners. Secondary Functions Promote ENLC's mission, values and goals by appearing at public speaking venues as requested. As requested, prepare appeal letters, newsletter articles, and grant applications. Assist in development of promotional literature, newsletters, etc. as needed/requested. Answer incoming phone calls and provide administrative support as needed. Participate in administrative staff meetings and attend other meetings and seminars as required. Other duties pertaining to the mission of the organization as assigned by management. Job Requirements Experience, Education and Licensure Bachelor degree in Customer Relations, Marketing, Non-Profit Management, Communications or similar focus required. 1-3 years' experience preferred. Must be familiar with standard office equipment and proficient in Microsoft Office Suite. Knowledge and experience with Social Media platforms required. Experience in podcast production preferred. Job/Language Skills Must work well in a team environment, handle multiple assignments and meet deadlines. Must possess excellent phone and interpersonal communication skills. Must be persuasive, creative, and apply problem-solving techniques. Must be self-motivated and self-initiating. Work Environment: Must be available Monday - Friday and occasional evenings as well as occasional weekend days. Must be able to use a computer keyboard, telephone and lift up to 20 pounds. Driving Requirements: Driving to and from various locations is required. Must have valid driver's license and private automobile insurance and be insurable under ENLC policy. Mileage may be reimbursed by ENLC. Occasional night and weekends may be required. ENLC Expectations: Ability to maintain confidentiality. Complete understanding of the programs you will be selling/teaching. Adhere to ENLC Policy and Procedures. Report safety concerns to management. Comfortable asking for appointments and sales. Works well without direct supervision. Demonstrate flexible and efficient time management and ability to prioritize workload often balancing multiple priorities. Strong personal motivation, initiative, sense of responsibility. A servant's attitude with the ability to understand how all tasks impact Elizabeth's New Life Center's ministry of supporting life. Willingness to support Elizabeth's New Life Center's mission and vision as defined by Elizabeth's New Life Center.
    $28k-37k yearly est. 60d+ ago
  • Account Receivable Processor ( Junior Level)

    Collabera 4.5company rating

    Account specialist job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Account Receivable Processor Duration: 6 months of contract with potential for HIRE GENERAL FUNCTION: Manage invoice activity as assigned by the Accounts Receivable Supervisor for both sublease and franchise customers, including but not limited to items noted below. Maintain a high level of customer service for both internal and external customers. Must be detail oriented. Achieve and maintain expected level of productivity ensuring accuracy and timeliness of processing, ensure all monthly deadlines are met. Develop a working knowledge of all systems. Comply with all SOX regulations. Qualifications EDUCATION / EXPERIENCE • High School Diploma required, Accounting Student or Recent Grad with accounting degree preferred • Previous experience with accounting and/or accounts receivable (AR) • Advanced Microsoft Office including Excel • Fundamental SAP experience preferred Manager is looking for a more junior-level candidate with Accounting experience in a high-volume environment Additional Information Manager is looking for a more junior-level candidate with Accounting experience in a high-volume environment
    $50k-70k yearly est. 60d+ ago
  • Client Engagement Specialist - PC Connection

    Connection 4.2company rating

    Account specialist job in Wilmington, OH

    Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out by viewing the link below. ************************************************** Responsibilities Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Builds and maintains strong client engagement through: · Frequent interactions with sales and services verticals · Acting as the voice of the client or customer. · Monitoring key account health metrics and internal SOP compliance · Answering all sales inquiries within established SLAs · Handling account administration and overseeing operational activities within the facility · Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non- performance · Developing program strategies that support customer or client satisfaction and loyalty · Providing proactive recommendations for continuous improvement. · Advising on infrastructure requirements and improvements needed to meet evolving client needs. Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value\ Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Min USD $58,000.00/Yr. Max USD $73,563.00/Yr. Qualifications Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience · Strong relationship building skills; excellent communication and follow-through. · Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. · Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback · Ability to listen to client needs and identify solutions. · Proven experience managing projects and delivering expectations, both internally and directly with clients. · Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. · Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and Power Point skills. · Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. · Working knowledge of JDA ERP and OMS to understand lifecycle of an order. · Working knowledge of typical client asset management systems, such as Asana and Service Now. · Excellent time management skills. · Learning agility to increase knowledge in all areas of the internal organization and broad client base.
    $22k-29k yearly est. Auto-Apply 3d ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Account specialist job in Cincinnati, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular
    $25k-35k yearly est. 15d ago
  • Client Engagement Specialist

    Switchlist

    Account specialist job in Cincinnati, OH

    This is a rare opportunity to join the recently launched Switchlist.io and work alongside the co-founders to build the business from the ground up. At Switchlist we trust - and expect - our team to consistently deliver at a high level, and micromanagement is nonexistent. Our early employees need to have a passion for technology, marketing, and helping businesses deliver better customer experiences. Desire, experience, and the ability to work in a smart-growth, start up company are paramount. This role will ensure new and existing users have an amazing experience with Switchlist, by being a product and use case expert. You will be equal parts evangelist, consultant, and technical support for our clients. Not only will you need to routinely host educational calls/webinars with customers where your verbal communication skills must be sharp, but you will always be writing and documenting content that can be helpful for marketing, engagement, product, and support. Additionally, you will interact directly with the co-founders, product, and marketing teams to discuss and relay key opportunities, trends, issues, and outliers. About The Role Responsible for outreach of new users and uncovering and educating opportunities for customers to receive the greatest possible value from the product Responsible for writing and optimizing customer engagement email sequences in Hubspot Create the majority of content for our support/help desk Own the customer webchat channel Manage and optimize your time across several different initiatives Held responsible to: new customer acquisition, freemium conversion, and customer usage KPIs Assistance with marketing campaigns and generating word-of-mouth referrals Consistently provide customer feedback Candidate Profile Bachlors degree preferred (or relevant work experience) 3+ years in sales, account management, and/or client support Experience with modern CRM tools (preferably Hubspot) and G Suite Experience in B2B, SaaS, Marketing, and/or Partnerships is strongly desired Some experience hosting webinars Dynamic, consultative approach to finding solutions Adaptable and flexible in a fast-paced, dynamic environment Demonstrated excellence with verbal and written communications and time management The Switchlist team offices in Cincinnati, at Fueled Collective in Rookwood Exchange, however employees are most often working from home / remote.
    $29k-49k yearly est. 60d+ ago
  • VMS Billing Specialist (2025-3196)

    Prolink 4.2company rating

    Account specialist job in Cincinnati, OH

    The VMS Billing Specialist position is within Prolink's Finance department and partners with key stakeholders to complete activities throughout the billing process, including data entry, allocation, approvals, and adjustments. RESPONSIBILITIES * Collaborate and communicate effectively with internal and external teams * Create and update Standard Operating Procedures * Understand and review client contracts * Respond timely to email requests * Participate in training sessions and webinars * Dispute and follow up on exceptions within contracted timeframes * Timely invoicing to clients based upon contract specifications and client requirements * Complete root cause analysis to prevent variances * Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances.) * Work with assigned stakeholders to meet weekly cash goals * Review remittance for cash applications in timely manner * Complete Month End reconciliations * Perform other related duties as assigned REQUIREMENTS * Experience with vendor management systems and billing * 2+ years of experience in a related field * Excellent attention to detail, critical thinking, and communication skills * Able to work independently and with a team in a fast-paced environment * Able to prioritize job duties and efficiently organize work responsibilities * Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment * Able to use a variety of business or technical programs to complete tasks * High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values PREFERENCES * Proficiency in Workday and Dynamics Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration. Internal Job ID: 318 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.
    $29k-38k yearly est. 26d ago
  • Customer Relation Specialist

    Brandsource

    Account specialist job in Hamilton, OH

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales Compensation: $14.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $14-15 hourly Auto-Apply 60d+ ago
  • Medical Billing Manager

    Dayton Center for Neurological Disorders

    Account specialist job in Centerville, OH

    Oversee the financial operations of the billing department, ensuring accuracy and efficency in claims processing, payment collection and revenue cycle management. Has a good understanding of all postions with in the team and able to cover if necessary. Supervising Staff: Managing and mentoring medical billers, coders, and other related staff. Claims Processing: Overseeing the accurate and timely submission of insurance claims, including electronic claims and appeals Payment Posting and Collections: Manage the posting of payments reconciliation and collections of outstanding balances from patients and insurance companies. Financial Reporting: Prepare and analyze billing reports to track key metrics and identify areas for improvements Compliance and Regulations: Create and maintain billing policies and procedures to streamline operations and ensure compliance. Revenue Cycle Management: Managing the entire revenue cyle from claim submission to payment posting optimizing the collections process. Contract Negotiation: Tracks and participates in the negotiations of EHR billing and insurance contracts and managing relationships with insurance companies. EHR and Equipments: Update Athena with new coding changes, fee schedules, increased fees, etc. Manages and implements new credit services as needed. Runs reports to ensure financial monitoring, including missing payments. Training and development: Provide training and support to the providers and staff. Money Handling: Prepares and submits deposits to the bank. Requests refund checks from AP when no automatic recoupment will be done by payor. Post and mail patient/insurance refund checks when they are received from AP Managing and distributing petty cash Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Required: High School diploma and 5 years of Medical Office Billing experience Preferred: Degree or Certificate in Medical Office Billing Required: Billing/Coding Certification (Preferred Certifications: CPC, CPB,CPMA, CPCO) Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have extensive knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook and Google Docs. Certificates and Licenses: Valid Driver's License Equipment: Multi-line telephone Facsimile machine Copier Postage meter Calculator Computer Printer Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
    $37k-56k yearly est. 60d+ ago
  • B2B Billing & Collections Specialist

    Cort 4.1company rating

    Account specialist job in Olde West Chester, OH

    CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Schedule:** Monday-Friday 8am to 4:30pm **What We Offer** + Hourly pay rate; weekly pay; paid training; 40 hours/week + Promote from within culture + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** + Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. + Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. + Determine proper payment allocation as required or requested by A/R processing personnel. + Resolve short payment discrepancies that customers claim when making payment. + Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. + Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. + Resolve and clear credit balance invoices before such invoices age 60 days. + Prepare monthly collection reports to be submitted to Management. **Qualifications** + 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. + Commercial collections experience is ideal. + High school diploma or equivalent. + Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. + Basic math and analytical skills + Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. + Ability to multi-task and prioritize while speaking with customer. + Demonstrates good active listening skills, telephone skills and professional email communication skills. + Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. + Must possess average keyboarding speed with a high level of accuracy. **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $31k-38k yearly est. 40d ago
  • Client Specialist

    Knitwell Group

    Account specialist job in Kenwood, OH

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01261 Kenwood, OH-Cincinnati,OH 45236Position Type:Regular/Part time Pay Range: $11.20 - $14.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $11.2-14 hourly Auto-Apply 40d ago
  • Billing Coordinator

    Audit-Tel

    Account specialist job in Cincinnati, OH

    Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required)
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist-National Accounts

    R+L Carriers 4.3company rating

    Account specialist job in Wilmington, OH

    Collections Specialist-National Accounts, Starting $16-$24 hr Full-Time, Monday - Friday, 8:30am - 5pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers - Women in Trucking Company Culture R+L Carriers is currently seeking a Collections Specialist- National Accounts. The Collections Specialist-NA position will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques. Desired Skills and Experience: Must be computer literate and able to type 60 wpm Must be professional, self-motivated, energetic, and have excellent attendance. Excellent analytical, verbal, and written communication skills. Must be result-oriented and solution-driven. Basic knowledge of Windows, Outlook and other Microsoft products Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $16-24 hourly Auto-Apply 13h ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Account specialist job in Olde West Chester, OH

    Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Insurance Collections Specialist

    Gastro Health 4.5company rating

    Account specialist job in Cincinnati, OH

    Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidily growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution Maintains active communications with insurance carriers and third-party carriers until account is paid. Negotiates payment of current and past due accounts by direct telephone and written correspondence. Updates patient account information Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor. Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up. Manage all assigned worklist on a daily basis for assigned insurances. Utilize collection techniques to resolve accounts according to company's policies and procedures. Report any coding related denial to the Coding Specialist. Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility. Conducts necessary research to ensure proper reimbursement of claims. Assist with special projects assigned by Billing Manager or Supervisor Minimum Requirements High school diploma or GED equivalent. At least 2 years' experience in insurance collections. Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS) Knowledge with letters of appeal. Intermediate experience with Microsoft Excel and Office products is required. Experience with HMO, PPO, and Medicare insurances. Must be able to read, interpret, and apply regulations, policies and procedures We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $28k-34k yearly est. 60d+ ago
  • Billing and Payment Coordinator

    Total Quality Logistics, Inc. 4.0company rating

    Account specialist job in Milford, OH

    Country USA State Ohio City Milford Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies Who we're looking for: * You are driven by helping customers and others * You are organized and detail-oriented * You can resolve issues with a calm, professional demeanor * You have great communication skills * You are a team player * You are professionally driven and career motivated * You are coachable - some office, clerical, or billing experience is preferred but not required What you'll do: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team What's in it for you: * Starting pay: $16.50/hour * Unmatched career growth potential with structured paths and mentorship for advancement * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Up to $5,000/year tuition reimbursement * Employee referral bonuses * Certified Great Place to Work with 800+ lifetime workplace award wins Where you'll be: 1701 Edison Dr, Milford, OH 45150 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $16.5 hourly 4d ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Account specialist job in Hamilton, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales
    $25k-35k yearly est. 24d ago
  • Customer Relation Specialist

    Brandsource

    Account specialist job in Cincinnati, OH

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular Compensation: $14.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $14-15 hourly Auto-Apply 14d ago
  • Collections Specialist-National Accounts

    R+L Carriers 4.3company rating

    Account specialist job in Wilmington, OH

    Collections Specialist-National Accounts, Starting $16-$24 hr Full-Time, Monday - Friday, 8:30am - 5pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers - Women in Trucking Company Culture R+L Carriers is currently seeking a Collections Specialist- National Accounts. The Collections Specialist-NA position will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques. Desired Skills and Experience: * Must be computer literate and able to type 60 wpm * Must be professional, self-motivated, energetic, and have excellent attendance. * Excellent analytical, verbal, and written communication skills. * Must be result-oriented and solution-driven. * Basic knowledge of Windows, Outlook and other Microsoft products Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $16-24 hourly 11d ago

Learn more about account specialist jobs

How much does an account specialist earn in Beavercreek, OH?

The average account specialist in Beavercreek, OH earns between $23,000 and $58,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Beavercreek, OH

$37,000

What are the biggest employers of Account Specialists in Beavercreek, OH?

The biggest employers of Account Specialists in Beavercreek, OH are:
  1. Neurocrine Biosciences
  2. Fusion HCR
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