Account specialist jobs in Dartmouth, MA - 217 jobs
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AP Coordinator
Fenway Consulting Group
Account specialist job in Foxborough, MA
Work for a multientity organization in a hybrid role as an AP Coordinator Assist A/P Manager with day to day financial transactions, including verifying, classifying, and recording accounts payable data. o Assist A/P Manager with weekly check-run o Assist A/P Manager with month end vendor reconciliations o Establish strong communication with vendors o Enter and pay monthly entity rent payments timely o Record capital expenditures in accordance with company capitalization policy o Assist A/P Manager with month end recording of credit card activity and accumulate receipts from the respective cardholders o Maintain Bill.com system § Ensure invoice back-up is uploaded to each vendor for tracking purposes § Clear all sync errors · Communication (strong communication skills are necessary for this role): o Supporting Finance and Leadership teams as needed o Corporate office team o Inter-departmental communication with the Operations Team · Administration: o Complete credit applications as needed o Obtain Form W-9 as needed o Assist with year end 1099 preparation · Acquisition Related Support:
o Maintain vendor accounts pre and post-acquisition(s)
o Consolidate all vendor accounts where needed
Qualifications: · 1+ years of experience working within a multi-entity business
· Must have worked in accounts payable or administration role within the last 4 years on a consistent basis
· Experience in small corporate office preferred
· Bachelor's degree or equivalent experience preferred
Proficient with the Microsoft suite of products
· Corporate culture fit is the most import qualification for this role
· Must be fun, energetic, friendly, and social
$40k-53k yearly est. 60d+ ago
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Resident Service Specialist - South Shore
UDR, Inc. 4.5
Account specialist job in Braintree Town, MA
UDR is seeking a Resident Service Specialist to join our team in South Shore.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.
Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.
Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS:
Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations.
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates.
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
Pay: $23-26/hr.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 3d ago
Accounts Payable Lead
Recordati S.P.A 4.1
Account specialist job in Bridgewater, MA
With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn. We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.
At Recordati, our mantra is simple. We've always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest - we want to give people the opportunity to be the best version of themselves.
This drive will never stop. Together, we will always be reimagining tomorrow - with new ideas, new technologies and new innovations to fight diseases.
Recordati. Unlocking the full potential of life.
This position is with Recordati Rare Diseases, Inc. (RRD), North America, an affiliate of Recordati.
Recordati Rare Diseases, Inc. (RRD) develops high-impact therapies for rare diseases, focusing on providing treatments to underserved communities in the U.S. Our mission is to mitigate the impact of rare diseases through increased awareness, better diagnoses, and improved treatment access in endocrinology, metabolic, hematology and oncology franchises. RRD is dedicated to fostering a dynamic work environment that promotes professional growth and a significant impact on patients' lives.
Reporting Structure
Reports To: Accounting Manager
Direct Reports: None
Areas Managed:
* Accounts Payable and vendor management.
* Travel and Expense Administration.
* General Accounting for Cash Reconciliations, Fixed Assets, Prepaids, Inventory, Purchase Orders, and Payroll Accounting.
Overview
This position will be an integral part of the Accounting and Finance team managing the daily transactional processing of the Travel and Expense and American Express administration, management of Accounts Payable, HST filing in Canada plus additional general accounting duties as assigned. This position will maintain vendor management, purchase order issuance and tracking, and month-end accrual support. This role will supervise Travel and Expense and Accounts Payable across all functions. This individual will have exposure to the entire Purchase to Pay process gaining skills in vendor management, issuance of purchase orders, receipt of invoices and subsequent payment of the invoices.
Essential Duties and Responsibilities
Travel and Expense
Ensure that Travel and expense reports are reviewed, audited, and approved in a timely and accurate manner consistent with Policy.
* Review the T&E and AMEX analytics to ensure prompt payments and follow up on late Expense reports and elevate T&E exceptions on a timely basis.
* Supervise employee expense report management.
* Administer the automobile expense reimbursement program (MOTUS) for field-based staff.
* Ensure compliance with Sunshine Act reporting for payments to Health Care Providers.
* Manage the data transfer processes between the external Systems and the general ledger and our internal budgeting system.
* Liaise with external data/systems providers and ensure the data integrity between external and internal system feeds.
* Oversee the American Express card program including review of payment aging and controls over new and cancelled accounts.
* Perform monthly training for new hires on the Concur and Amex systems.
Purchase to Pay Support
* Manage the local and global vendor management systems and be responsible for the vendor onboarding process.
* Responsible for issuance of purchase orders in accordance with RRD policy, monitoring the approval process and ensuring that SOW documentation is in place.
* Supervise invoice processing and payments.
* Prepare the annual Small Business Administration Program plan and monitor progress during the year on our SBA objectives.
* Support the annual 1099 process, W9, HST tax management.
* Support other initiatives
Accounting and general responsibilities
* G/L account analysis, reconciliations, and preparation of journal entries.
* Support monthly filing of HST in Canada.
* Account maintenance, journal entries, accruals, and account reconciliations in support of the travel and expense system.
* Support monthly prepaid schedules, track renewals and record amortization entries.
* Support monthly bank reconciliations.
* Preparing support for external audits.
* Additional duties and ad hoc analyses will be assigned.
* Act in full compliance with all laws, regulations, and policies including adverse events / pharmacovigilance responsibilities.
Education and Experience
* Bachelor's degree or higher in Accounting preferred.
* 5+ years' experience in an accounting function.
* SAP/S4HANA, SAP Concur and/or Motus expense experience is preferred.
* Knowledge of GAAP/IFRS is a plus.
* Demonstrated ability to deliver quality results within a fast-paced, dynamic environment.
Knowledge and Skills
* Intellectually curious and highly motivated with a "can do" mindset and good communication skills.
* Strong proficiency in Microsoft Excel, including ability to run analyses using pivot tables and V-lookups
* Accurate, with attention to detail and ability to manage multiple priorities and competing deadlines.
* Goal-oriented, with ability to plan and execute.
* Excellent organizational and problem-solving skills
* Demonstrated ability to work in a team environment and cross functionally
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Based upon job requirements, the employee may be required at times to attend meetings including travel out of state over weekends and nights. The employee must be able to freely operate and travel by car and train/plane modes of transportation. The employee is required to have a valid driver's license and means of transportation and a passport.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to fly via a commercial air carrier. This is largely a sedentary role; however, the employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; talk and hear. Occasionally is required to lift and/or move light to moderate weight up to 25 lbs.
Location
* This position is based at RRD's HQ Office in Bridgewater, New Jersey.
FLSA Classification
* This position is considered Exempt.
EEO Statement
Recordati Rare Diseases values the diversity of its workforce and welcomes applications from all qualified applicants. It is the policy of Recordati Rare Diseases to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, sexual orientation, gender identity, or national origin. Further, Recordati Rare Diseases will not discriminate on the basis of any characteristic protected by federal, provincial, or municipal law. Recordati Rare Diseases will provide reasonable accommodation for qualified individuals with disabilities.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of the activities, duties or responsibilities that may be required.
Disclosures
Annualized Pay Range (Base Pay): $97,600 - $146,400. This range reflects the anticipated base pay for the role at the time of posting and is provided in good faith.Other Types of Pay: Eligible for an annual performance bonus. Bonus structure is non-discretionary and tied to company and individual results.Health Insurance: Medical, dental, orthodontia, vision, life and ADD, and short term and long term disability insurance. Benefits begin on the first day of employment. Retirement Benefits: 401k Paid Time Off: Vacation, holiday, and sick/personal time.Additional Information:These disclosures reflect the primary components of total compensation and benefits available for this role. Actual compensation within the stated range will be based on skills, experience, and location.
At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.
We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.
If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.
$97.6k-146.4k yearly 3d ago
Client Success Renewals Specialist
Norstella
Account specialist job in Providence, RI
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 28d ago
Client Specialist, Garden City
Knitwell Group
Account specialist job in Cranston, RI
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00262 Cranston, RI-Cranston,RI 02920Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$40k-68k yearly est. Auto-Apply 15d ago
Call Center Specialist
Manufacturing Inc. 3.8
Account specialist job in Providence, RI
Job Description
We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
What's In It For You
Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty.
Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management.
Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success.
Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement.
Responsibilities Include
Answering inbound customer calls, emails, and chats promptly and professionally.
Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions.
Managing and resolving complex customer complaints and inquiries with patience and diplomacy.
Documenting all interactions and transactions accurately in the customer relationship management (CRM) system.
Maintaining a high level of product and service knowledge to provide accurate information.
Following established communication procedures, guidelines, and policies.
Skills and Qualifications
High school diploma or equivalent.
Minimum of 1 year of experience in a customer service or call center environment.
Exceptional verbal and written communication skills.
Strong active listening and problem-solving abilities.
Proficiency with standard office software (e.g., Microsoft Office Suite).
Ability to sit for extended periods and manage high call volumes efficiently.
Experience with a major CRM system (e.g., Salesforce, Zendesk).
Associate's or Bachelor's degree a definite plus!
Compensation and Benefits
Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE.
Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility).
Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
$19 hourly 26d ago
Medical Billing Specialist
The Panther Group 3.9
Account specialist job in Norwood, MA
The Panther Group is hiring for a Medical Billing Specialist, or Insurance Recovery Analysts (IRA), with experience in General Liability Claims, Workman's Compensation & Motor Vehicle. The IRAs are responsible for processing commercial, governmental and/or third-party liability (workman's compensation, general liability, and motor vehicle liability) medical claims. This position ensures that ClaimAssist's clients (hospitals) recover the maximum allowable medical fees in the most timely, efficient, and confidential manner.
ESSENTIAL FUNCTIONS:
Investigates, negotiates, bills and follows-up for payment regarding first and third-party claims involving any and all coverages, liability, and legal issues.
Identifies viable payers, obtains IBs, UBs, HCFAs, correspondence, and medical records when necessary.
Maintains the highest level of privacy in accordance with HIPAA requirements and laws.
Works their inventory by route while maintaining an acceptable level of aged accounts receivable.
Contacts patients, payers, hospitals, attorneys, employers, and any other parties involved to collect the necessary information and ensure reimbursement for our client.
Recovers maximum dollars for the hospital through coordination of benefits in a timely manner.
Appeals claims when applicable.
Meets monthly company, team, and individual goals, and all deadlines set by the Team Lead and Manager, Operations.
Completes special projects, as requested.
QUALIFICATIONS:
Minimum of four (4) years of directly related industry experience.
Emdeon/ChangeHealthcare billing experience is a plus.
EPIC, CERNER and/or MEDITECH experience is a plus.
Experience working claims in multiple states is a plus.
Strong technical knowledge in one or more areas of commercial insurance, government insurance, workman's compensation, motor vehicle liability, general liability and claims processing systems.
Knowledge of medical and insurance terminology.
Knowledge of coordination of benefits.
Working knowledge of FACS (ClaimAssist's host system) or comparable management software system.
Ability to speak confidently over the phone
Basic knowledge of Microsoft Excel and Word.
Ability to provide quality customer service to all parties.
Ability to work in a fast-paced environment
Demonstrated knowledge of state laws and insurance statutes.
Excellent interpersonal and verbal/written communications skills.
Highly motivated, self-starter, organized and detail-oriented.
Ability to work well individually, as well as part of a team.
Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.
EDUCATION REQUIREMENTS:
Bachelor's degree in business or related field preferred
High school or equivalent is required
Insurance Institute Certificate(s) highly desirable.
Pay Rate: $22.00-$24.00 (depending on experience) PLUS monthly Bonus
$22-24 hourly 55d ago
AR Claims Analyst
Evenflo Company 3.8
Account specialist job in Canton, MA
Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely.
Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes
Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval.
Process deduction clearances and proactively escalate inconsistencies or missing information to management.
Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements.
Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure.
Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management.
Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes.
Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation.
Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases.
Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger.
Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows.
Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency.
Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership
Required Experience
A minimum of 1 - 5 years of experience in Account Receivables, claims, collections, or a related accounting role.
Experience in working with high-volume transactions and customer account reconciliation.
Experience with SAP
Required Technical Competencies
Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers.
Advanced Proficient with MS Office Suite - specifically Excel
Strong analytical skills with high attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines in a fast-[aced environment.
Demonstrated problem-solving skills with a proactive and solution-oriented mindset
Basic knowledge of ERP such as SAP, or similar platform is a plus
Experience with EDI
Required Behavioral Competencies
Builds Customer Loyalty- Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Manages Work- Effectively managing one's time and resources to ensure that work is completed efficiently.
Stress Tolerance- Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments.
Work Standards- Sets high performance standards and demonstrates accountability for accuracy and results.
Contributes to Team Success - Collaborates effectively across functions; supports team goals and foster a cooperative work environment.
Initiates Action - Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation
Detail-Oriented - Ensure completeness and accuracy in payment application, reporting, and deduction documentation.
Problem Solving - Applies analytical thinking to resolve complex claim issues and customer disputes.
Communication - Clearly conveys information across teams, capable of writing professional emails and reports.
$40k-50k yearly est. 47d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Providence, RI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 60d+ ago
Accounts Receivable Specialist
MP RPO
Account specialist job in Mansfield, MA
Job Description
About the Company
A leading organization in the beverage distribution and supply chain industry is seeking an experienced Accounts Receivable Specialist to join its growing Finance team in Mansfield, MA.
With a 90-year legacy in the U.S. beverage market, we work with retailers and suppliers nationwide to optimize product flow, enhance relationships, and deliver efficient, reliable service.
We're a family-owned company that values teamwork, initiative, and long-term growth. Our employees enjoy a supportive environment, competitive pay, and a comprehensive benefits package including medical, dental, 401(k) with profit sharing, and tuition reimbursement.
About the Role
The Accounts Receivable (AR) Specialist will manage the full collections process, focusing on timely and accurate customer payments and wholesaler credit management. This role handles both automated and manual payment processing, monitors exceptions, and serves as the primary contact for credit and collections inquiries.
This is an excellent opportunity for someone who thrives in a fast-paced, detail-oriented environment, enjoys working with numbers, and values accuracy and customer relationships.
Key Responsibilities
Execute automated and manual payment pulls (200-300 weekly).
Set up and maintain banking and auto-pull arrangements.
Manage exceptions, rejections, and manual payment interactions.
Oversee wholesaler credit status and maintain accurate credit files.
Serve as the main point of contact for wholesaler payment and credit inquiries.
Monitor collections and follow up on outstanding balances.
Collaborate across departments to improve processes and communication.
Identify and recommend process improvements within the AR function.
Qualifications
Education: Bachelor's degree in Accounting, Finance, or related field preferred. Equivalent experience considered.
Experience:
5+ years in accounts receivable or collections.
Prior ERP experience required (MS Business Central preferred).
Skills:
Strong attention to detail and analytical thinking.
Proficiency in banking systems and financial platforms.
Excellent communication and problem-solving skills.
Organized, proactive, and adaptable to changing priorities.
Relationship-focused with strong customer service orientation.
Why You'll Love Working Here
Family-oriented, collaborative work culture.
Long-term growth opportunities.
Comprehensive benefits (medical, dental, vision, 401K, tuition reimbursement).
Opportunity to make an impact within a growing finance team.
$42k-57k yearly est. 6d ago
Accounts Receivable Specialist
Rodenhiser Home Services Inc.
Account specialist job in Holliston, MA
Job Description
Never job search again! Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel.
At Rodenhiser:
You are prepared. Our training and coaching will get you off and running from the very first day.
You are informed. Managers and staff are always approachable, open and available.
You are pushed. Rodenhiser builds leaders who are focused on constant improvement and growth. Your role will never become stagnant.
You have balance. Rodenhiser offers flexible hours to best accommodate the needs of you and your family.
You are appreciated. Not just by your Rodenhiser team, but by so many satisfied customers you help every day.
You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights.
You have fun. From frequent BBQ's and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!
At Rodenhiser, we already have all of these benefits. Don't you want them too?
The Big Task
Ensures customers' accounts are current and accurate through careful review and effective collections efforts.
Key Sub Tasks
Process customer payments, including credit card payments for deposits and final payments and Wells Fargo.
Process manual invoices for VIP customers and collect payments from customers with 30-day terms.
Export payments, refunds, and adjustments from the operating system into the accounting system.
Communicate with clients about billing discrepancies and questions. Provide paperwork when requested.
Review aging reports regularly and initiate collections on past-due accounts, which may include calling and sending demand letters.
Engage management with any accounts receivable issues. Identify and recommend accounts for further collections action, small claims court, or write off.
Process refunds and communicate with the customer. Ensure customer's account is adjusted and reflects accurate information in the system.
Perform daily billing for maintenance plans and follow up on rejected payments and missing and expired payment methods.
Maintain service maintenance plans, including renewals, modifications, and cancellations.
Assist customer service with questions regarding maintenance plans and warranties.
Maintain JADE warranty renewal paperwork, transfers and collections.
Maintain accounting ledgers as required, including an accurate aging report.
Protect the organization's value by keeping information confidential.
Adhere to the company's standards for resolving customer complaints quickly and favorably.
Bringing bank deposits to the bank - this will require a valid drivers license that must be presented to the bank.
Special projects as needed.
Cross coverage for other members of the finance team as needed.
Desired Skills and Experience
High School diploma or equivalent, Bachelor's Degree a plus.
Advanced mathematical and logical deduction skills.
Minimum 2 years experience in Accounts Receivable.
Experience with customer service and client communication.
Highly organized with exceptional follow-through abilities.
Detail-oriented.
Ability to create and edit Excel spreadsheets.
Excellent communication and problem-solving skills.
Strong verbal and written communication.
What We Offer
A career with purpose and growth in a respected, family-owned business.
A supportive team that takes pride in helping clients and each other.
Leadership that values your voice, your time, and your future.
A culture where Nice People deliver Great Service - and it starts with you.
Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000-$65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
Comprehensive Benefits Package:
Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
Time Off: Paid Vacation, Holidays, Parental Leave
Financial: 401(k) match
Growth: Tuition reimbursement, career development
Perks: Product discounts and more
Join the team where your voice matters and your work makes a difference.
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$45k-65k yearly 16d ago
Accounts Receivable Specialist
Encore Fire Protection 3.9
Account specialist job in Pawtucket, RI
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.
Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
The Opportunity
We are seeking an Accounts Receivable Specialist to join our Finance team at our Pawtucket, RI headquarters. This role supports the day-to-day management of receivables across our growing service business and partners closely with Operations, Service, and Account Management to keep communication and processes running smoothly.
If you enjoy problem solving, like seeing how all the pieces of the billing and collections puzzle fit together, and get real satisfaction from a clean aging report, you'll fit right in. This is a hands-on role where you will have a clear line of sight between the work you do and Encore's financial health. When cash comes in on time and balances stay under control, you will know you had a direct hand in it. You will be in the mix every day, helping keep cash flowing, customers informed, and internal teams aligned. If you are already the person friends or family ask to help figure out a bill or organize a mess, you'll be in good company.
Here's what your first 90 days could look like in this role:
30 Days:
You will focus on learning Encore's systems, processes, and people. You will complete training in tools such as ServiceTrade, Sage, Esker, and other AR technologies while getting comfortable with our invoicing, remittance, and reporting workflows. You will shadow peers, process payments for invoices, and build a general understanding of the full billing cycle from start to finish. By the end of the first month, the acronyms will start to make sense, and the systems will feel a lot less mysterious.
60 Days:
You will begin partnering with other members of the AR team, contributing to shared workflows and supporting assigned locations. You will assist with collections follow-up, reconcile payments with the Cash Applications team, and collaborate with Operations to resolve billing issues. You will continue sharpening your accuracy, organization, and understanding of Encore's processes while becoming a reliable and proactive team member. At this point, you will start recognizing account names the way other people recognize favorite songs.
90 Days:
You will take ownership of your assigned locations and manage AR responsibilities with confidence. You will communicate directly with customers, handle collections and reconciliations, and maintain accurate documentation within our systems. You will start spotting trends, suggesting improvements, and consistently delivering results that help keep cash flow on track. People will know you as “the person who has the answer” when it comes to open balances.
Beyond:
You will play a key role in refining Encore's AR operations, helping improve efficiency, accuracy, and collaboration as we continue to scale. Your consistency and attention to detail will help set the standard for excellence across the team, and you will have the chance to grow your responsibilities as the business grows.
Key Responsibilities
Manage a portfolio of customer accounts and maintain accurate aging reports through proactive follow-up.
Partner with Operations, Account Management, and Service teams to resolve billing issues quickly and accurately.
Identify and escalate uncollectable balances, prepare recommendations for demand letters, agency submissions, or write offs.
Analyze payment trends to support collections strategy and help reduce Days Sales Outstanding.
Support process improvements, including automation and reporting enhancements, to make AR operations more efficient.
Handle accounting inquiries and assist with special projects that support the team's success.
Approach challenges with curiosity, collaboration, and solution-first mindset.
What You Bring to the Table
Your work centers on turning service work and project activity into clean invoices and even cleaner aging reports. You are the kind of person who would rather catch a messy balance early than chase it months later, and you do your best work when customers, coworkers, and numbers are all on the same page. To do that well here, you will bring:
One to three years of experience in Accounts Receivable, Collections, or a related accounting role. (Recent graduates with relevant coursework, internships, or transferable experience are encouraged to apply.)
Understanding of accounting principles and strong analytical skills to interpret and validate financial data.
Excellent communication and relationship building skills, with the ability to collaborate effectively across teams.
Proficiency in Microsoft Excel and comfort working within multiple systems.
Highly organized, detail-oriented, and able to manage competing priorities.
A proactive mindset and curiosity to learn new processes, tools, and approaches.
A team-first attitude and desire to grow within a company that values innovation, accountability, and purpose.
What Will Make You Stand Out?
You have a bachelor's degree in Accounting, Finance, Business Administration, or a related field.
You have experience in a multi-location, service-based, or construction-related business.
You have used systems such as Sage, ServiceTrade, Esker, or similar AR tools.
You have experience working directly with customers on past due balances or payment plans.
You have a track record of suggesting or implementing process improvements in AR or collections.
Beyond the Paycheck
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) - at least twice a year.
People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
#LI-LP1
EEO Statement
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
$40k-52k yearly est. Auto-Apply 4d ago
Accounts Payable/Receivable -Part Time
Multiflow
Account specialist job in Norwood, MA
Lenox-Martell, a division of Multi Flow Industries, LLC is seeking a part-time Accounts Payable/Receivable Associate to join our team. The ideal candidate will have at least 3 years of full-cycle Accounts Payable experience, exceptional attention to detail, strong math and computer skills, and the ability to thrive in a fast-paced environment. This is a 20-25 hour part-time onsite position, with flexible days and hours.
Requirements
Match purchase orders to packing slips and verify invoice totals
Code General Ledger account numbers and post invoices
Ensure proper authorization on invoices and requests for payment
Review aging reports and prioritize weekly payables
Process and print checks; make online vendor payments as needed
Perform month-end review to confirm all invoices are posted correctly
Reconcile monthly vendor statements and transactions
Resolve internal and external vendor issues via phone call and email
File all invoices in the appropriate pending or paid folders
Review and reconcile monthly parking ticket invoices and match tickets received; refer missing tickets to appropriate manager
Set up new vendors and request W-9s and certificates of insurance
Maintain up to date insurance certificate files
Maintain the fixed assets folder for all leases and scan all necessary documents for the next year's audit
Assist customers with invoice, statement, and payment copy requests
Contact customers with past due balances to arrange for payment
Process incoming credit card payments
Serve as a back-up for the Accounts Receivable department as needed
Perform special tasks and other duties as assigned
Process incoming credit card payments
Requirements
High school diploma or G.E.D.
Advanced study or Degree in Accounting/Finance preferred
Minimum 3 years in Accounts Payable and other Accounting roles
Strong written and verbal skills in the English language
Strong computer skills
Exceptional math skills
Ability to sit for extended periods
Must be able to work independently
Salary Description from $23.00/hour
$23 hourly 8d ago
Collections Specialist
Double E Company 4.3
Account specialist job in West Bridgewater, MA
Full-time Description
Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously.
Job Summary
The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned.
Key Responsibilities
Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments
Review aging reports and prioritize collection efforts
Investigate and resolve billing discrepancies and payment disputes
Negotiate payment plans and settlements in accordance with company policies
Maintain and Update customer account records accurately
Monitor customer credit limits and recommend account holds or escalations when necessary
Prepare reports on collection status and account performance
Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity
Requirements
Required Qualifications
High school diploma or equivalent (associate or bachelor's degree preferred)
3-5 years of experience in collections, accounts receivable, or a related role
Strong verbal and written communication skills
Proficiency in Microsoft Office, especially Excel
Ability to handle difficult conversations professionally and tactfully
Excellent organizational and time-management skills
Preferred Qualifications
Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite)
Experience with customer invoicing and payment portals (e.g., Coupa, Ariba)
Knowledge of credit and risk assessment practices
Familiarity with commercial or consumer collections
Skills & Competencies
Negotiation and conflict resolution
Attention to detail and accuracy
Customer service mindset
Analytical and problem-solving skills
Ability to work independently and meet deadlines
Salary Description starting at $30 an hour
$30 hourly 3d ago
Accounts Receivable Specialist (TEMP)
Able Associates
Account specialist job in West Bridgewater, MA
Job DescriptionOur client in West Bridgewater, MA is seeking a Temporary Accounts Receivable Specialist Full-Time. This assignment will be full-time for 3-6 months! Schedule:
Monday-Friday
8:00 AM - 5:00 PM
1-hour lunch
Pay Rate:
$20-$25 per hour, based on experience
Position Overview:
The Accounts Receivable Specialist will support a time-sensitive project, focusing on AR functions and ensuring accurate and timely processing of receivables.
Key Responsibilities:
Manage accounts receivable processes
Apply payments and reconcile customer accounts
Follow up on outstanding balances
Maintain accurate records and documentation
Assist with reporting and project-related tasks
Qualifications:
Prior Accounts Receivable experience required
Strong attention to detail and organizational skills
Proficiency with accounting software and Microsoft Excel
Ability to meet deadlines in a fast-paced environment
Additional Details:
Temporary project-based assignment
On-site position in West Bridgewater, MA
Interested candidates are encouraged to apply promptly as this project is time-sensitive.
$20-25 hourly 5d ago
A/R Billing Specialist (PT/FT)
Eye Care Specialists 4.6
Account specialist job in Norwood, MA
Job Description
We are seeking a dependable and detail-oriented A/R Billing Specialist to join our healthcare team. This role is responsible for posting insurance and patient payments, entering charges for surgeries and services, monitoring accounts receivable, and assisting patients with billing questions both in person and over the phone. The ideal candidate is accurate, organized, able to multitask in a fast-paced environment, and communicates professionally with patients, staff, and physicians.
Key Responsibilities
Post insurance payments accurately and timely
Post patient payments as requested
Enter charges for surgeries, procedures, and other services
Assist patients with billing and account inquiries, in person and by phone
Print and balance daily day sheets and prepare receipts for deposit
Follow up on insurance requests for additional information and claim denials
Review accounts receivable aging reports and refile or follow up on claims as needed
Assist with additional patient service duties as requested
Responsibilities may be modified at management's discretion
Minimum Education Requirements
High school diploma or GED
Experience & Background
Minimum one year of experience in medical billing, accounts receivable in a healthcare setting
Ability to perform basic mathematical calculations
Experience with CPT and diagnosis codes preferred
Proficient in typing, filing, and general computer use
Required Skills & Competencies
Accurately posts charges and payments, including proper use of modifiers
Maintains strict patient confidentiality
Communicates clearly and professionally with patients and staff
Works collaboratively with physicians and team members
Willing to assist in all patient service roles as needed
Participates in required meetings and ongoing professional development
Complies with all organizational policies including attendance, punctuality, and dress code
Physical Requirements
Ability to handle and count cash accurately with minimal errors
Ability to sit for extended periods with occasional bending
Ability to view and enter data into a computer for long periods
Ability to communicate effectively via telephone
Why Join Our Team
Supportive and collaborative work environment
Flexible PT scheduling
Opportunity to grow within a well-established healthcare practice
Excellent full-time benefits package, featuring health, dental, and vision coverage; short- and long-term disability; 401(k); generous PTO; and paid holidays.
$44k-52k yearly est. 11d ago
Client Specialist, The Derby Street Shops
Knitwell Group
Account specialist job in Hingham, MA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01020 Derby Street, MA-Hingham,MA 02043Position Type:Regular/Part time
Pay Range:
$15.50 - $19.40 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$15.5-19.4 hourly Auto-Apply 33d ago
AR Claims Analyst
Evenflo 3.8
Account specialist job in Canton, MA
* Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely. * Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes
* Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval.
* Process deduction clearances and proactively escalate inconsistencies or missing information to management.
* Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements.
* Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure.
* Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management.
* Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes.
* Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation.
* Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases.
* Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger.
* Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows.
* Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency.
* Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership
Required Experience
* A minimum of 1 - 5 years of experience in Account Receivables, claims, collections, or a related accounting role.
* Experience in working with high-volume transactions and customer account reconciliation.
* Experience with SAP
Required Technical Competencies
* Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers.
* Advanced Proficient with MS Office Suite - specifically Excel
* Strong analytical skills with high attention to detail and accuracy
* Ability to manage multiple priorities and meet deadlines in a fast-[aced environment.
* Demonstrated problem-solving skills with a proactive and solution-oriented mindset
* Basic knowledge of ERP such as SAP, or similar platform is a plus
* Experience with EDI
Required Behavioral Competencies
* Builds Customer Loyalty- Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
* Manages Work- Effectively managing one's time and resources to ensure that work is completed efficiently.
* Stress Tolerance- Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments.
* Work Standards- Sets high performance standards and demonstrates accountability for accuracy and results.
* Contributes to Team Success - Collaborates effectively across functions; supports team goals and foster a cooperative work environment.
* Initiates Action - Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation
* Detail-Oriented - Ensure completeness and accuracy in payment application, reporting, and deduction documentation.
* Problem Solving - Applies analytical thinking to resolve complex claim issues and customer disputes.
* Communication - Clearly conveys information across teams, capable of writing professional emails and reports.
$40k-50k yearly est. 49d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Providence, RI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 33d ago
A/R Billing Specialist (PT/FT)
Eye Care Specialists 4.6
Account specialist job in Norwood, MA
We are seeking a dependable and detail-oriented A/R Billing Specialist to join our healthcare team. This role is responsible for posting insurance and patient payments, entering charges for surgeries and services, monitoring accounts receivable, and assisting patients with billing questions both in person and over the phone. The ideal candidate is accurate, organized, able to multitask in a fast-paced environment, and communicates professionally with patients, staff, and physicians.
Key Responsibilities
Post insurance payments accurately and timely
Post patient payments as requested
Enter charges for surgeries, procedures, and other services
Assist patients with billing and account inquiries, in person and by phone
Print and balance daily day sheets and prepare receipts for deposit
Follow up on insurance requests for additional information and claim denials
Review accounts receivable aging reports and refile or follow up on claims as needed
Assist with additional patient service duties as requested
Responsibilities may be modified at management's discretion
Minimum Education Requirements
High school diploma or GED
Experience & Background
Minimum one year of experience in medical billing, accounts receivable in a healthcare setting
Ability to perform basic mathematical calculations
Experience with CPT and diagnosis codes preferred
Proficient in typing, filing, and general computer use
Required Skills & Competencies
Accurately posts charges and payments, including proper use of modifiers
Maintains strict patient confidentiality
Communicates clearly and professionally with patients and staff
Works collaboratively with physicians and team members
Willing to assist in all patient service roles as needed
Participates in required meetings and ongoing professional development
Complies with all organizational policies including attendance, punctuality, and dress code
Physical Requirements
Ability to handle and count cash accurately with minimal errors
Ability to sit for extended periods with occasional bending
Ability to view and enter data into a computer for long periods
Ability to communicate effectively via telephone
Why Join Our Team
Supportive and collaborative work environment
Flexible PT scheduling
Opportunity to grow within a well-established healthcare practice
Excellent full-time benefits package, featuring health, dental, and vision coverage; short- and long-term disability; 401(k); generous PTO; and paid holidays.
How much does an account specialist earn in Dartmouth, MA?
The average account specialist in Dartmouth, MA earns between $37,000 and $91,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Dartmouth, MA