RCM Supervisor, Accounts Receivable
Account specialist job in Dallas, TX
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
You put the pro in medical laboratory professional. You've got problem-solving instincts, a passion for patient care, and the technical training to deliver quality results. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.
***REMOTE - With the ability to be in the office for training, corporate functions and other circumstances which may require being onsite.***
Location: Dallas, Texas 75247
Days: Monday - Friday
Hours: 7:00 AM - 3:30 PM
Full-time: Benefit Eligible
JOB DUTIES:
Continually monitor operations and workflow for methods to improve productivity, efficiency and effectiveness of staff, and maximize collections of monies due.
Produce department productivity reports for departmental and management use.
Identify and resolve employee and department operational issues in a timely manner.
Manage, identify and implement billing system tools for monitoring collections for timeliness and accuracy.
Manage utilization of external solutions as needed for billing and collection practices (e.g. EDI, collection agency, statement printing, etc.).
Perform regular audits to ensure proper payment and resolve pricing or payment issues with payers.
Manage, develop and implement billing and collection related policies and procedures.
Supervise Reimbursement Coordinators, reviewing work for accuracy and completeness.
Responsible for scheduling and monitoring personnel to ensure the department operates efficiently.
Responsible for monitoring and approval of employee time and attendance records.
Select, train, counsel and review department employees.
EDUCATION/KNOWLEDGE:
Bachelor degree in Business Administration, Hospital Administration, Finance or related field or equivalent additional experience required.
Strong interpersonal, communication, and analytical skills are needed.
Must understand medical billing (pathology strongly preferred), contract terms and negotiation.
Experience using Telcor is desired.
EXPERIENCE:
Minimum of 5 years supervisory experience.
Pathology and laboratory experience desirable.
Scheduled Weekly Hours:
40
Work Shift:
1st Shift (United States of America)
Job Category:
Accounts Receivable
Company:
ProPath Services, LLC
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCustomer Success Specialist
Account specialist job in Plano, TX
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Plano,TX
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with O&G or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Customer Experience Specialist
Account specialist job in Dallas, TX
About Us:
Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
Joon Loloi is looking for a talented Customer Experience Specialist. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Experience Specialist will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact.
This position is based on-site Monday-Friday at our Dallas, TX headquarters.
Responsibilities
Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs
Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services
Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience
Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries
Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up
Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner
Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth
Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development
Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation
Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable
Experience, Skills, & Ability Requirements
High school diploma or equivalent; additional education or certifications are a plus
Previous experience in a call center or customer service role is preferred but not mandatory
Previous experience in design or keen interest in interior design
Excellent communication skills, both verbal and written, with a strong command of the English language
Active listening skills and the ability to empathize with customers' needs and concerns
Strong problem-solving skills and the capacity to think quickly on your feet
Basic computer proficiency and familiarity with CRM software and call center systems
Patience, resilience, and a positive attitude even during challenging interactions
Ability to multitask and manage time effectively in a fast-paced environment
Willingness to work flexible hours, including evenings, weekends, and holidays, if required
Highly organized and skilled at time management
Possess personal qualities of integrity, credibility, and commitment to corporate mission
What We Offer
Comprehensive health, dental, and vision benefits
401(k) with employer match
Paid parental leave
A culture that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
Customer Success Specialist
Account specialist job in Lewisville, TX
The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.
Core Accountabilities and Responsibilities
5-star Concierge Service
Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.
Stylist Partnership Development
Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.
Knowledge and Process Execution
Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.
Cross-functional Collaboration
Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.
Required Knowledge, Skills, and Abilities
Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
Strong problem-solving, communication, and relationship management skills.
Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.
Required Education and Experience
Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred.
5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
Familiarity with building successful rapport and loyalty with clients.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).
Travel
There is minimal anticipated travel required for this position.
Annual and Semi-Annual Company Conferences, usually in the DFW area
This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
A&P
Account specialist job in Dallas, TX
General Work Requirements as required in coordination with Quality leadership
Conduct weighing procedure in accordance with manufacturers recommended practices and procedures
Upon A/C arrival, obtain associated documentation, complete A/C records and document receipt
Coordinate inspection activities in compliance with computer tracking maintenance programs (i.e. CAMPS, AVTRAC)
Perform inspections of aircraft, engines, parts and components using precision tools, equipment and other materials in accordance with applicable regulatory requirements
Perform inspection of all new, repaired and rebuilt parts/components for evidence for physical damage, count and conformity
Ensure all work packages (orders and forms) as well as records of arrival, maintenance and corrective actions performed, are documented accurately and that all specialized customer (RED, RFE & SRPSA)and regulatory paperwork (FAA, FAR/CAA) is complete and required approvals have been obtained
Research aircraft drawings and technical data (i.e., REO, ENICO, EO. DCN)
Perform walk around inspection of aircraft for release from maintenance
Perform return to service process and ensure assigned aircraft meets all airworthiness requirements prior to return to service
Provide data to customers as requested
Requirements
Airframe & Powerplant (A&P) License
Minimum 3 years' aircraft maintenance experience or substantiated equivalent experience
Minimum of 5 years' of corporate (Global and Challenger)
Own a basic set of hand tools with the ability to demonstrate Inventory & control of tools
Ability to use a variety of measuring and basic hand tools to interpret/operate test equipment
Ability to interpret/ process all relative (foreign & domestic) regulatory documents, actions and requirements
Have working knowledge of (FAA Regs, CAA. RSM/QCM, ADs, SBs, TCDS,)
Knowledge of return-to-service procedures
Ability to train, coach and mentor employees in performance of their duties in areas of qualification
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Patient Account Representative
Account specialist job in Dallas, TX
Patient Account Resolution Specialist (100% On-Site)
Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient Account Representative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day.
Key Responsibilities
Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options
Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility
Review, verify, and update insurance information and patient account details
Post and process patient payments while ensuring accurate account documentation
Maintain detailed and timely notes of all patient interactions within the billing system
Partner with internal billing and coding teams to research and resolve account discrepancies
Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals
Support statement generation, refunds, audits, and other ad hoc projects as assigned
Adhere to all HIPAA, privacy, and compliance standards always
Qualifications
Strong customer service mindset with clear, confident communication skills
Team-oriented, proactive, and willing to go above and beyond
1+ year of medical billing or patient-facing healthcare experience
Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs
Highly organized with the ability to prioritize in a fast-paced environment
Comfortable navigating billing systems and Microsoft Office tools
If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!
Accounts Specialist (479652)
Account specialist job in Richardson, TX
IDR is seeking an Accounts Support Specialist to join one of our top clients in Richardson, TX. If you are looking for a long-term opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Responsibilities for the Accounts Support Specialist:
In this role you assist the National Accounts Team with essential administrative and technical support tasks. This role will focus on coordinating and organizing key product management details, ensuring seamless communication between various teams, and maintaining up-to-date tracking systems.
Required Skills for the Accounts Support Specialist:
Proficiency in Excel, focusing on project tracking, data gathering, and presenting time-sensitive information effectively.
Strong understanding of professional email writing, ensuring clarity, proper grammar, and a logical flow of information
Excellent follow-up and communication skills
Experience in administrative support, logistics, or technical coordination is a plus.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
20+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row.
Accounts Receivable Reconciliation Specialist
Account specialist job in Carrollton, TX
We are seeking an highly detail-oriented Accounts Receivable Reconciliation Specialist to support our financial operations in Carrollton, TX. This onsite role requires strong A/R reconciliation, advanced Excel skills, and in-depth experience with SAP, SAP FSCM, SAP Disputes, and Salesforce. The ideal candidate will ensure accurate billing, payment processing, and dispute resolution while collaborating closely with internal teams and customers.
Key Responsibilities
Collaborate with internal departments and customer organizations to ensure billing, statements, disputes, and returns meet customer expectations.
Conduct detailed customer payment analysis to determine appropriate actions for resolving disputed items.
Identify errors, correct billing documentation, and process final billing.
Assist in training and mentoring new personnel to ensure successful onboarding.
Review large and high-profile accounts to ensure accuracy and timely issue resolution.
Serve as a team-oriented resource for system-related inquiries and operational challenges.
Identify payment discrepancies and initiate the dispute resolution process with appropriate follow-up.
Maintain frequent communication with internal and external customers to resolve payment, dispute, and return issues.
Partner with Collections and Customer Service teams to ensure accurate application of customer credits.
Process requests for the return of customer credit balances promptly and accurately.
Generate and distribute operational reports to internal and external stakeholders.
Required Qualifications
Bachelor's degree in Business Administration, Accounting, Finance, or a related field, or an equivalent combination of education and experience.
Minimum 3+ years of B2B or B2G collections and dispute resolution experience.
At least 5 years of progressively responsible Accounts Receivable or related experience.
Intermediate to advanced Excel proficiency, including pivot tables, XLOOKUP/VLOOKUP, and formulas.
Strong A/R reconciliation skills and a solid understanding of general accounting principles.
Hands-on experience working with SAP, SAP FSCM, SAP Disputes, and Salesforce.
Exceptional analytical, mathematical, and organizational skills with a high attention to detail.
Strong interpersonal skills and the ability to communicate effectively in both verbal and written form.
Proven ability to problem-solve, resolve issues quickly, and escalate matters appropriately.
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence.
With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Collector(Spanish Speaking)
Account specialist job in Fort Worth, TX
1. Make outbound and take inbound calls
a. Collect payments on live and terminated accounts via phone pay, quick collect and letters using excellent customer service skills. The outstanding balance may be due to past-due payments, lease-end charges (including mileage, wear and tear, and property tax), deficiency balances resulting from repossession, or an outstanding amount from a total loss.
b. Negotiate payment solutions when the customer needs assistance and follow up when there is pending action required or payment arrangements have expired.
c. Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy.
2. Manage a queue of assigned accounts
3. When customer contact is a challenge, perform skip tracing activities to locate the customer and collateral and assign out for repossession when applicable.
4. Collaborate with internal and external groups to resolve escalated customer issues and/or complaints when needed.
5. Offer feedback and recommendations on any process improvements or training material
6. Maintain corporate standards and compliance requirements.
7. HS Diploma or GED required. Bachelor's Degree is preferred.
8. 1-2 years' experience in Customer Service and/or Collections environment preferred. Familiar with the automotive industry is a plus.
Require to work 4 days In-office and 1 day from home.
Dress Codes:
Business Casual
Customer Retention Auditor
Account specialist job in Coppell, TX
Job Description
The Customer Retention Auditor supports the Retention team by ensuring accuracy, consistency, and compliance within customer retention call documentation. This role is responsible for assigning and tracking call logs, auditing call records against established checklists, maintaining compliance trackers, and escalating recurring issues or high-risk gaps to leadership. The ideal candidate is detail-oriented, organized, and comfortable identifying trends and process gaps.
Wage Range: $18.00 - $19.00 per hour. The starting wage is determined based on relevant experience. This is an hourly, non-exempt position.
Core Responsibilities
Assign customer retention call logs and monitor completion on a daily and weekly basis
Review call documentation to ensure all required fields, notes, and dispositions are completed accurately and consistently
Conduct weekly spot-check audits using a standardized checklist or scorecard
Identify, tag, and track common documentation and compliance issues (e.g., missing notes, incorrect dispositions, missing consent or disclosures)
Maintain audit and compliance trackers, ensuring data is current and accurate
Send reminders and follow-ups to team members regarding incomplete or incorrect documentation
Escalate repeat issues, trends, or high-risk compliance misses to the supervisor or manager
Support leadership with insights on process gaps and opportunities for improvement
Required Skills & Qualifications
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Ability to follow standardized processes and checklists
Comfortable reviewing call documentation and identifying inconsistencies
Clear written communication skills for follow-ups and escalation
Ability to handle sensitive or compliance-related information with discretion
Preferred Qualifications
Experience in quality assurance, auditing, compliance, or customer service operations
Familiarity with call tracking systems or CRM platforms
Prior experience supporting retention, sales, or call center teams
Strong proficiency in Microsoft Excel (filters, formulas, sorting, basic analysis)
Comfortable using the full Microsoft Office Suite (Excel, Outlook, Word, Teams)
Benefits
Affordable health care packages that include medical, dental, vision, and life insurance
Vacation + Sick Leave
9 Company Paid Holidays Yearly
Employer Paid Short Term Disability + Life Insurance
401K + Company Match
Customer Retention Auditor
Account specialist job in Coppell, TX
The Customer Retention Auditor supports the Retention team by ensuring accuracy, consistency, and compliance within customer retention call documentation. This role is responsible for assigning and tracking call logs, auditing call records against established checklists, maintaining compliance trackers, and escalating recurring issues or high-risk gaps to leadership. The ideal candidate is detail-oriented, organized, and comfortable identifying trends and process gaps.
Wage Range: $18.00 - $19.00 per hour. The starting wage is determined based on relevant experience. This is an hourly, non-exempt position.
Core Responsibilities
Assign customer retention call logs and monitor completion on a daily and weekly basis
Review call documentation to ensure all required fields, notes, and dispositions are completed accurately and consistently
Conduct weekly spot-check audits using a standardized checklist or scorecard
Identify, tag, and track common documentation and compliance issues (e.g., missing notes, incorrect dispositions, missing consent or disclosures)
Maintain audit and compliance trackers, ensuring data is current and accurate
Send reminders and follow-ups to team members regarding incomplete or incorrect documentation
Escalate repeat issues, trends, or high-risk compliance misses to the supervisor or manager
Support leadership with insights on process gaps and opportunities for improvement
Required Skills & Qualifications
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Ability to follow standardized processes and checklists
Comfortable reviewing call documentation and identifying inconsistencies
Clear written communication skills for follow-ups and escalation
Ability to handle sensitive or compliance-related information with discretion
Preferred Qualifications
Experience in quality assurance, auditing, compliance, or customer service operations
Familiarity with call tracking systems or CRM platforms
Prior experience supporting retention, sales, or call center teams
Strong proficiency in Microsoft Excel (filters, formulas, sorting, basic analysis)
Comfortable using the full Microsoft Office Suite (Excel, Outlook, Word, Teams)
Benefits
Affordable health care packages that include medical, dental, vision, and life insurance
Vacation + Sick Leave
9 Company Paid Holidays Yearly
Employer Paid Short Term Disability + Life Insurance
401K + Company Match
Customer Success & Retention Specialist
Account specialist job in Richardson, TX
Customer Retention & Relationship Management
Develop and execute strategies to enhance satisfaction and minimize cancellations.
Build meaningful, ongoing relationships through consistent and personalized communication.
Analyze customer feedback to identify trends and drive continuous improvement.
Proactive Customer Engagement
Conduct check-ins and discovery calls to understand customer needs and ensure a positive experience.
Educate customers on warranties, incentives, and available services to help them maximize their investment.
Encourage customers to share positive reviews on Google, BBB, and other platforms to enhance our reputation.
Project & Case Management
Manage customer cases in Salesforce, ensuring thorough documentation, accurate tracking, and on-time follow-up.
Support project execution by monitoring timelines, budgets, and customer communications.
Process reimbursements, credits, and invoices for escalated cases when needed.
Customer Education & Engagement
Conduct discovery and retention calls to understand customer needs and ensure satisfaction.
Educate homeowners on warranties, incentives, and service offerings to promote confidence and clarity.
Request and encourage customers to leave reviews on Google, BBB, and other platforms to enhance Dynamic EcoHome's reputation.
Case & Project Coordination
Manage customer cases in Salesforce, ensuring timely updates and accurate documentation.
Support project progress by monitoring communication milestones and ensuring customer expectations are met.
Coordinate with internal teams to ensure seamless service delivery and a smooth handoff between departments.
Collaboration & Continuous Improvement
Partner with operations, finance, and service teams to develop tools and workflows that improve the customer journey.
Share insights and feedback to enhance retention programs and overall service quality.
What You Bring
2+ years of experience in customer success, retention, or service (experience in solar, energy, or home improvement preferred).
Strong communication and problem-solving skills with a calm, customer-first mindset.
Experience managing cases in Salesforce or similar CRM platforms.
Ability to balance multiple priorities and collaborate effectively across departments.
A passion for helping customers succeed and for building lasting relationships.
Compensation & Benefits
$70,000 annual base + commission ($5-7 per kW installed on projects)
Opportunities for advancement and performance-based incentives
Paid time off, holidays, and a comprehensive benefits package
A collaborative, mission-driven environment focused on innovation and growth
Billing and Payment Coordinator
Account specialist job in Irving, TX
Country USA State Texas City Irving Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Client Success Specialist - 100% Commission (TSG-20251204-052)
Account specialist job in Arlington, TX
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Client Experience Specialist
Account specialist job in Grapevine, TX
Under direct supervision, this position is responsible for ensuring all functions regarding set-up, waivers, eligibility, enrollment and customer care are completed. This includes responsibility for processing new data or changes into the various systems, answering waivers, eligibility and enrollment questions or verifying status, and reconciliation of discrepancies.
Your Impact
Complete all incoming services tasks (as assigned to the CES-I role within the group) accurately and in a timely manner.
Assist the universities for adding students, deleting students, making any status changes, etc.
Assist the students regarding waivers, eligibility and enrollment questions, changes, support e-mails, refunds, etc.
Group service ticket queue monitoring, tracking and completing (tickets within queue).
Emergency adds of students who were left off original file, not been sent to us yet, etc.
Processing and reconciling of payments received from the universities.
Assist the carriers and TPA's with questions, such as dates and coverage periods.
Reconciling of Invoices and Discrepancy reports; sending invoices to schools; monitoring payments.
Assist accountant with monthly payments that are sent to carriers and schools.
Successful Candidate Will Have
Bachelor's Degree (preferred)
Previous customer service and data entry experience preferred
PC proficiency to include Microsoft Word, Excel, PowerPoint, and Outlook
Accounting or health insurance experience a plus
Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and nearly 5,000 employees across the US and Canada.
Our industry recognition includes being named a Best Places to Work in Insurance for five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ********************************
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
Auto-ApplyAdTech Client Specialist
Account specialist job in Plano, TX
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplySenior Accounts Payable Payment Specialist
Account specialist job in Irving, TX
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Senior Accounts Payable Payment Specialist is responsible for the timely and accurate processing of payments for goods and services. This role is critical in ensuring that sensitive financial information is transmitted securely and high-volume payments are processed accurately. Payment processing formats will include check, ACH, wire, and payment portals as well as internal account transfers. This position is located at the Irving, TX headquarters of Caris Life Sciences, directly reporting to the Senior Manager-Accounts Payable, and will work closely with the Finance, Accounting, and Treasury teams to produce accurate and timely transactional processing related to purchasing and financial operations. The successful candidate will utilize strong business understanding, accounts payable payment expertise, solid communication skills, and keen attention to detail to become an effective team member at every level of the organization, understanding business objectives and providing insightful accurate reporting in support of those objectives.
Job Responsibilities
Process weekly payments, utilizing check, ACH, and wire formats
Manage purchasing and credit card payments in ERP system and payment portals
Handle employee reimbursement batches and payments
Generate weekly payables aging and payment reports
Void and reissue payments as needed
Prepare wire packets with appropriate documentation and approvals
Process wire payables and payments in ERP system
Distribute and mail paper checks with required documentation
Research stale-dated checks and prepare escheatment records
Verify supplier banking information to support fraud prevention
Support internal and external audit requests
Perform ad hoc payment and research tasks as needed
Participate in special projects and initiatives within the Accounting department
Collaborate with AP, Finance, Accounting, and Treasury teams to improve processes
Ensure policies, procedures, and documentation are current and accurate
Help standardize workflows for efficiency in a growing environment
Required Qualifications
High school diploma
3+ years accounts payable experience
1+ years payment processing experience, including bank wire transfers and foreign currency transactions
Strong attention to detail and thoroughness
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to multitask, problem-solve, and meet deadlines
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use
Preferred Qualifications
Associate degree in accounting or related field
Oracle software experience is a plus
CashPro experience is a plus
Physical Demands
Must possess ability to sit and/or stand for long periods of time
Must possess ability to perform repetitive motion
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Coordinator II Billing
Account specialist job in Denton, TX
Job Description
Principle Duties and Responsibilities:
Invoicing of completed work to customer - Accurate and efficient review of all work documents and submitted billing in preparation of customer invoices. Invoice creation in Vista following all established guidelines, procedures and required approvals. Timely submission of all invoices to customer via customer portal or email transmission. Resolve in a timely manner any issues or rejected invoice submissions. Follow up with customers and on unpaid aging invoices.
Skills and Requirements:
Attention to details, ability to consistently follow billing procedures.
Intermediate MS office skills, Excel (V-Lookup, Pivot Tables) and Outlook.
Keyboarding, 10 key preferred
Business communications skills in interactions with other billing staff, operations, and customers
Organization skills related to document retention, audit controls compliance
Basic problem-solving skills to assist with reviewing, assessing, and resolving any issues
Self-Starter/Motivated
Detail oriented
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
Billing Coordinator
Account specialist job in Fort Worth, TX
Whitley Penn, a leading CPA and Consulting firm, is looking for a Billing Coordinator to join our team. The Billing Coordinator will play a key role in processing executive billings while ensuring accuracy, timeliness, and high-quality output. The ideal candidate is a self-starter and team player who can communicate effectively with clients and professionals at all levels. This position requires strong attention to detail and the ability to thrive in a fast-paced professional environment.
JOB DETAILS:
Title: Billing Coordinator
Classification: Full-time; Non-exempt
Department: Revenue and Practice Management (RPM)
Location: Fort Worth
Office Expectations/Hours: In-office position; general work schedule is Monday-Friday, 8am to 5pm with overtime, as needed.
How We Work
Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job.
How Will You Make an Impact?
Process executive billings accurately and meet departmental deadlines
Reconcile billing, work-in-process (WIP), and accounts receivable
Maintain accurate and up-to-date client records
Draft internal and external correspondence as needed
Support weekly and monthly reporting requirements
Manage large projects as assigned to meet department needs
Collaborate with team members to maintain client database
Assist with data entry and other administrative tasks as required
How Will You Get Here?
3-4 years of combined billing and administrative experience
Prior professional service billing a plus
High degree of efficiency with Microsoft Word and Excel
Excellent verbal and written communication skills
Possess strong organizational skills with exceptional attention to detail and follow-through
Strong time management skills and ability to manage multiple tasks
Must be flexible and able to prioritize duties in response to demands of the day-to-day activities of the department
Possess a positive attitude and outlook in a fast-paced environment
Ability to communicate effectively with individuals at all levels of the organization
Must be able to work independently as well as in a collaborative team environment
Capable of maintaining strict confidentiality
Ability to work overtime as workload requires.
Why Should You Apply?
Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans)
Voluntary Dental and Vision Insurance
17 Annual Firm holidays, with extended breaks around July 4
th
and year end
Generous PTO for Non-Exempt Team Members
Paid Maternity and Parental Leave
401(k) with Profit Sharing
Discretionary Bonus Program
Health & Wellness Program
Pet Insurance
Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************** All employment is decided on the basis of qualifications, merit, and business need.
#LI-ONSITE
#LI-CB1
#LI-DNP
Sr Collection Specialist
Account specialist job in Fort Worth, TX
Company Information: Equify Financial, LLC., is a privately-owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and a strong future for their business. We are an independent, collateral-based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in-depth understanding of our customers' financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses.
LinkedIn:â¯****************************************************
Website:â¯***********************
Position Summary: We're searching for a Collections Specialist-a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships. In this role, you will not only lead our collections efforts but also respond to customer inquiries, ensuring a high level of service is maintained in all interactions. You'll oversee ensuring smooth title transitions and taking part in asset management, all while maintaining our high standards of customer service.
Key Roles / Responsibilities:
Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships.
Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success.
Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy.
Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail.
Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability.
Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner.
Required Education, Experience, and Qualifications:
Bachelor's degree in business administration, Finance, or related field. Experience, for us, is just as valuable.
5 plus years of experience in collections experience, preferably within a financial institution or non-bank lender. Familiarity with heavy machinery, transportation equipment, and other industrial assets is a bonus.
Superior customer service skills, embodying our empathetic approach.
Strong communication and negotiation skills, crucial to our collections process.
Proficiency with Microsoft Office Suite or related software, the tools of our trade.
Capability to handle sensitive situations with tact and diplomacy.
Organized and focused, with an ability to prioritize and multitask in a dynamic environment.
A thorough understanding of the regulations that govern our operations.
Working Conditions:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Positions self to install equipment, including under desks.
Moves throughout the building to access files.
Must be able to comprehend and follow written and oral instructions.
Must be able to complete tasks even with frequent interruptions.
Must be able to use discretion and independent judgment as needed.
Must be able to speak clearly on the phone and to fellow workers.
Benefits:
Competitive Compensation Package
Medical + Dental + Vision Coverage
401K + Company Match
Life Insurance + Long Term Disability Coverage - 100% Company Paid
Health Savings Account (HSA)
Gym Reimbursement Program
Tuition Reimbursement Program
Wellness Check Program - Insurance Premium Discounts
EAP Resources
Paid Holidays
Paid Time Off (PTO)
This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.
I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.
#EQUIFYFINANCIAL#LI-ONSITE #LI-JC1