Medical Billing Specialist
Accounts receivable specialist job in Framingham, MA
We are transforming precision medicine. Variantyx is a technology-driven precision medicine company providing state-of-the-art diagnostic solutions for rare genetic disorders and reproductive genetics markets, and treatment optimization in oncology. Our proprietary whole genome analysis platform allows us to better understand a person's genetic makeup, leading to unmatched diagnostic capabilities and improved personalized treatment recommendations.
Role Description:
Variantyx, Inc. is looking for an experienced Medical Billing Specialist to help complete our daily billing tasks to include patient billing, claim rejections, appeal submission and follow-up. In this high visibility role reporting to the Director of Market Access and Reimbursement you will be responsible for developing and executing companywide RCM initiatives and overseeing day-to-day RCM activities to directly contribute to overall company growth and profitability. Strong organizational, data entry, attention to detail and follow-up abilities are a must for a successful candidate. Ideal candidate will have extensive experience in denial and appeal management for genomic testing.
Responsibilities
● Conduct follow-up inquiries for outstanding claims with third party payors.
● Review claims issues, make corrections as needed, and rebill.
● Review explanation of benefits to ascertain if the claim processed and paid correctly.
● Assist in creating and submitting appeal packages for denied claims.
● Performs other essential duties as assigned.
Qualifications:
● An associate's degree in healthcare or equivalent work experience.
● Proficient in Microsoft Office, and Salesforce.
● Genetic and or pathology billing knowledge a plus.
● Previous experience with XiFIN or related billing system
● Knowledge of office administration procedures with the ability to operate most standard office
equipment.
● Ability to work professionally with sensitive, proprietary data & information while maintaining
confidentiality.
● Excellent interpersonal skills including the ability to interact effectively and professionally with
individuals at all levels; both internal and external.
Senior Accounts Payable Specialist
Accounts receivable specialist job in Burlington, MA
Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSenior Accounts Payable SpecialistJob Description
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing millions of samples globally.
How You'll Add Value…
We are looking for a full-time Accounts Payable Specialist to support Azenta's global Accounts Payable (full-cycle) function. Our mission is to deliver a world class service while continuously optimizing operational efficiencies and global standardization.
What You'll Do…
Support the day-to-day accounts payable operations in conjunction with the offshore BPO provider
Support provision of analytics to key business stakeholders; provide support on both statutory and US financial audits
Review & process invoices in accordance with company policy and SOX requirements
Work with operations, procurement teams & vendors to resolve purchase order, contract, invoice, payment or documentation discrepancies
Use rigorous logic to analyze and resolve complex issues
Support month end close deliverables related to accounts payable including account reconciliation and journal entries
Research and investigate returned checks, request stop payments, or purchase order amendments.
Accurate and manual entry of invoices as needed
Provide exemplary customer service by communicating and developing a rapport with business partners
Verify & reconcile monthly vendor statements to ensure assigned accounts remain in good standing
Promptly respond to internal and external customer and vendor inquiries in a timely and professional manner
Contribute to the continuous improvement of the payment process by identifying opportunities to streamline processes and maximize efficiencies
Perform project related tasks in support of AP initiatives as assigned by manager
Comply with all Azenta's Financial Policies, SOX and Audit Certification tasks
What you will bring:
Bachelor's Degree in Accounting or equivalent work experience.
Basic accounting knowledge and a thorough understanding of the accounts payable process.
6+ years of full cycle AP experience, preferably in a global, public company
1099 filing experience
Ability to troubleshoot and resolve issues
Oracle or NetSuite experience preferred
Experience with two and three way match programs preferred
Experience with administration of Corporate Credit Card Programs preferred
Desired Characteristics:
Willingness and desire to contribute to continuous improvement
Ability to multitask, work under pressure & meet deadlines
Strong organizational skills, accuracy, attention to detail & follow through are required
Excellent customer service and effective communication skills
Ability to work collaboratively across multiple locations and teams
Proficiency in Excel
Working Conditions/ Schedule
Availability and willingness to attend virtual reviews in local time zones both domestically and internationally as needed.
Work required on site in Burlington, MA office four days per week.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $77,000.00 - $96,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
Auto-ApplySenior Accounts Payable Specialist
Accounts receivable specialist job in Burlington, MA
Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Senior Accounts Payable Specialist
Job Description
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing millions of samples globally.
How You'll Add Value…
We are looking for a full-time Accounts Payable Specialist to support Azenta's global Accounts Payable (full-cycle) function. Our mission is to deliver a world class service while continuously optimizing operational efficiencies and global standardization.
What You'll Do…
* Support the day-to-day accounts payable operations in conjunction with the offshore BPO provider
* Support provision of analytics to key business stakeholders; provide support on both statutory and US financial audits
* Review & process invoices in accordance with company policy and SOX requirements
* Work with operations, procurement teams & vendors to resolve purchase order, contract, invoice, payment or documentation discrepancies
* Use rigorous logic to analyze and resolve complex issues
* Support month end close deliverables related to accounts payable including account reconciliation and journal entries
* Research and investigate returned checks, request stop payments, or purchase order amendments.
* Accurate and manual entry of invoices as needed
* Provide exemplary customer service by communicating and developing a rapport with business partners
* Verify & reconcile monthly vendor statements to ensure assigned accounts remain in good standing
* Promptly respond to internal and external customer and vendor inquiries in a timely and professional manner
* Contribute to the continuous improvement of the payment process by identifying opportunities to streamline processes and maximize efficiencies
* Perform project related tasks in support of AP initiatives as assigned by manager
* Comply with all Azenta's Financial Policies, SOX and Audit Certification tasks
What you will bring:
* Bachelor's Degree in Accounting or equivalent work experience.
* Basic accounting knowledge and a thorough understanding of the accounts payable process.
* 6+ years of full cycle AP experience, preferably in a global, public company
* 1099 filing experience
* Ability to troubleshoot and resolve issues
* Oracle or NetSuite experience preferred
* Experience with two and three way match programs preferred
* Experience with administration of Corporate Credit Card Programs preferred
Desired Characteristics:
* Willingness and desire to contribute to continuous improvement
* Ability to multitask, work under pressure & meet deadlines
* Strong organizational skills, accuracy, attention to detail & follow through are required
* Excellent customer service and effective communication skills
* Ability to work collaboratively across multiple locations and teams
* Proficiency in Excel
Working Conditions/ Schedule
* Availability and willingness to attend virtual reviews in local time zones both domestically and internationally as needed.
* Work required on site in Burlington, MA office four days per week.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $77,000.00 - $96,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
Senior Accounts Payable Specialist (Relocation Assistance Available!)
Accounts receivable specialist job in Cambridge, MA
Classification:
Non-Exempt
Job Family:
Operations
Reports to:
Controller Ensure the timely and accurate execution of the Accounts Payable function including processing invoices and generating payments, in accordance with Institute policies and procedures. Work closely with and back up the Accounts Payable Specialist. Provide excellent service to and communications with internal and external contacts. Work independently and research and solve problems effectively.
Responsibilities
Process invoices and payment requests using Workday. Prepare weekly settlement runs including electronic transfers and physical checks.
Monitor dedicated Accounts Payable email inbox, responding to internal and external requests and issues, and screening for invoices to be processed.
Review supplier invoice requests for accuracy and completeness prior to processing for payment.
Monitor goods received not invoiced and outstanding checks. Contact vendors as necessary for resolution.
Perform user testing for accounts payable system updates.
Troubleshoot and collaborate on accounts payable issues with others including the Accounts Payable Specialist, Procurement Department, Workday System Analysts, and management.
Assist in the Institute's annual financial statement audit in assigned areas.
Ensure accurate and timely 1099 year-end reporting in coordination with the Payroll Manager.
Participate in process improvement initiatives to enhance the efficiency and effectiveness of the accounts payable function at the direction of the Controller.
Perform as a backup for accounts receivable functions as needed.
Perform other duties as assigned.
Qualifications
College degree or equivalent experience required.
Minimum of 5 - 7 years of relevant experience required.
Excellent analytic and problem-solving skills required.
Advanced knowledge of Microsoft applications and ability to acclimate to new financial software required. Experience with Workday ERP software a plus.
Ability to anticipate and embrace change and is flexible in changing conditions.
High degree of accuracy, attention to detail, and confidentiality.
Excellent verbal and written communication skills required.
Strong interpersonal and customer service skills required.
Whitehead Institute is an E-Verify employer
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
Auto-ApplyAccounts Receivable, Customer Service Operations
Accounts receivable specialist job in Boston, MA
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Accounts Receivable Specialist
Accounts receivable specialist job in Watertown Town, MA
Dynamo Software is a leading global FinTech Research and Portfolio Management SaaS provider offering an industry-tailored, highly configurable SaaS platform solving challenges across the alternative investment landscape. For more than 20 years, the Dynamo platform has improved the productivity of fundraising, deal, research, investor servicing, portfolio management, and compliance teams worldwide. Collectively, Dynamo's 1,000+ clients manage over $10 trillion in assets. Backed by the largest Private Equity firms in the world - Blackstone Growth and Francisco Partners, Dynamo is seeking to grow our team based on rapidly increasing demand for our financial technology solutions.
Role Overview: We're looking for an Accounts Receivable Specialist who thrives in a fast-moving environment and enjoys solving problems, working directly with clients, and keeping things running smoothly behind the scenes. In this role, you'll help maximize collection efforts, resolve billing questions, and keep our AR process organized and on track. You'll join a collaborative Finance Team, report to the Financial Controller, and have the opportunity to grow your skills across billing, collections, and financial operations.
What You'll Do (Day-to-Day):
* Communicate with internal teams and customers via email and phone to resolve billing questions and follow up on outstanding accounts
* Review AR aging reports, identify delinquent accounts, and own follow-up actions
* Research discrepancies and process credits, adjustments, and corrections as needed
* Prepare and present weekly aging summaries and insights
* Monitor billing activity and manage the shared billing inbox (Zendesk preferred but not required)
* Escalate complex or unresponsive accounts when additional support is needed
* Support contract reviews and enter contract data into the billing system
* Jump in on special projects that streamline processes and improve the billing experience
Your First Few Months:
During your first few months, you'll get hands-on experience with our tools, workflows, and customer portfolio. You will:
* Learn our billing and AR systems (Intacct, Zendesk) and observe our processes in action
* Start owning smaller pieces of the AR portfolio and supporting aging reports
* Build confidence communicating directly with clients about past-due accounts
* Take ownership of billing inbox responsibilities and weekly updates
* Partner with the Billing & AR Manager on contract reviews and data entry
* Establish relationships with Customer Success, Sales, and other internal teams
* Identify and suggest improvements to help us streamline workflows and enhance accuracy
What You Bring:
* Bachelor's degree in Finance, Accounting, or related field
* 2+ years of experience in Finance or Accounts Receivable
* Strong communication skills and a customer-first mindset
* Ability to work in a fast-paced environment and meet monthly deadlines
* Proficiency in Excel and Outlook; Intacct experience is a plus
* Strong attention to detail, analytical skills, and problem-solving ability
What We Offer:
* The ability to have an IMPACT. Good ideas come from everybody in our organization. We are agile enough to embrace new ideas and new directions.
* A very attractive work culture in an established technology company. We take pride in our work and people.
* A competitive base salary, performance bonus, 401k matching, & excellent benefits.
* The right candidate will have the opportunity to interact with all facets of our growing company and to define his or her own career track.
At Dynamo Software, we're committed to fair and competitive pay practices. The listed range represents the base salary for this role, with final pay determined by experience and qualifications. In addition, employees are eligible for our performance-based bonus program. Base Salary Range: $60,000-80,000
Dynamo Software, Inc. is an equal opportunity employer. All employment decisions and personnel actions at the Company are administered without regard to race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability, sexual orientation, gender identity, genetic carrier status, any veteran status, any military service, any application for any military service, or any other category or class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.
Accounts Payable Assistant
Accounts receivable specialist job in Salem, NH
Job Description
Processing invoices for payment, selecting invoices that are verified and ready to pay, scheduling of payment
Sorts and scans invoices
Processing credits for overpayments, chargebacks, requests of refund checks from vendors
Matching invoices against commitment lines, assigning GL payment codes, verifying status of line items and approval codes, verifying freight charges, checking for duplicates and construction complete, checking for appropriate backup documentation such as packing slips and receipts or timeslips
Processing of check requests for payment
Preparation and running of reports such as the mismatch report, printing of trackers
Auditing invoices for discrepancies
Resolving discrepancies on invoices with vendors or internal employees
Inputting information into SAGE database or excel spreadsheets for payment or further analysis
Sorting and distributing incoming company mail, posting outgoing mail
Other duties as assigned, including backing up other departments when necessary
Required Skills & Experience:
Minimum of two to five years accounts payable experience preferably in the telecommunications industry
Positive attitude and a willingness to partner with others successfully
Ability to work independently, as well as work in a team environment
Self-starter with a strong work ethic, attention to detail and ability to thrive in an ever-changing work environment
Strong analytical skills and orientation to detail and accuracy is a must
Excellent communication skills, both verbal and written
Ability to maintain composure, handle irate or unpleasant calls with courtesy
Advanced level proficiency in MS Office applications - specifically Excel and Outlook
Knowledge of general ledger coding, general accounting principles
Desired Skills & Experience:
Knowledge of SAGE 300 / SAGE Intacct would be helpful
Experience with a wireless telecommunications company would be desirable
Ability to handle multiple tasks and projects
SAI offers competitive salary and a full benefits package including medical, dental, life and disability insurances, flexible spending accounts, 401(k) plan and paid time off.
SAI is an equal opportunity employer.
AR Claims Analyst
Accounts receivable specialist job in Canton, MA
Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely.
Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes
Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval.
Process deduction clearances and proactively escalate inconsistencies or missing information to management.
Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements.
Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure.
Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management.
Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes.
Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation.
Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases.
Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger.
Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows.
Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency.
Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership
Required Experience
A minimum of 1 - 5 years of experience in Account Receivables, claims, collections, or a related accounting role.
Experience in working with high-volume transactions and customer account reconciliation.
Experience with SAP
Required Technical Competencies
Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers.
Advanced Proficient with MS Office Suite - specifically Excel
Strong analytical skills with high attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines in a fast-[aced environment.
Demonstrated problem-solving skills with a proactive and solution-oriented mindset
Basic knowledge of ERP such as SAP, or similar platform is a plus
Experience with EDI
Required Behavioral Competencies
Builds Customer Loyalty- Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Manages Work- Effectively managing one's time and resources to ensure that work is completed efficiently.
Stress Tolerance- Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments.
Work Standards- Sets high performance standards and demonstrates accountability for accuracy and results.
Contributes to Team Success - Collaborates effectively across functions; supports team goals and foster a cooperative work environment.
Initiates Action - Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation
Detail-Oriented - Ensure completeness and accuracy in payment application, reporting, and deduction documentation.
Problem Solving - Applies analytical thinking to resolve complex claim issues and customer disputes.
Communication - Clearly conveys information across teams, capable of writing professional emails and reports.
Accounts Receivable Specialist
Accounts receivable specialist job in Boston, MA
Title: Accounts Receivable Specialist Reports to: Director, Patient Financial Services Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO)
governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective
strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing
organization founded in 2016 and now serving hundreds of thousands of beneficiaries who receive
primary care at health centers and independent practices in Massachusetts and across the country. We
are an innovative organization developing new partnerships and programs to improve the health of
members and communities, and to strengthen our health center partners.
Job Summary:
We are seeking an experienced Accounts Receivable Specialist to join our revenue cycle team. The
ideal candidate will have a strong background in professional billing or working in a doctor's office, with
a preference for experience in Federally Qualified Health Centers (FQHC). The position requires a
detail-oriented and collaborative professional responsible for the implementation, configuration,
optimization, and support of Epic's Resolute Professional Billing (PB) module. This role ensures accurate
and efficient billing workflows, charge capture, claims processing, and reimbursement across the
healthcare revenue cycle. Familiarity with Massachusetts healthcare regulations, electronic health
records (EHRs), and related software is essential for success in this role.
Responsibilities:
* Enter and review charges for accuracy, ensuring proper coding and compliance with payer requirements
* Utilize the charge router within Epic to route charges efficiently and accurately to the correct claim workflows
* Identify and resolve charge capture errors or discrepancies to prevent billing delays
* Prepare, review, and submit electronic and paper claims through Epic and various clearinghouses, ensuring compliance with FQHC billing guidelines and Massachusetts-specific regulations
* Apply claim form logic to review and resolve formatting errors before submission
* Liaise with insurance companies to resolve discrepancies, missing files, and claim rejections
* Analyze claim form logic, including UB-04 and CMS-1500 formats, to ensure proper billing practices are followed
* Monitor claims for timely submissions by working closely with follow-up colleagues to address rejected or denied claims
* Assist in managing accounts receivable by identifying trends in denials or delays
* Perform payer appeals on denied claims as needed
* Leverage Epic systems and other EHRs to support billing workflows, payment posting, and reporting
* Reconcile daily payment batches to ensure all funds are accounted for and discrepancies are resolved promptly
* Monitor unapplied payments and resolve posting errors in a timely manner
* Work with banking institutions to ensure accurate deposit processing and address returned or rejected transactions
* Function as a point of contact for inquiries related to payment posting and ERA processes
* Generate and analyze payment posting and cash reconciliation reports to identify trends and areas for improvement
* Maintain and update patient accounts and payer information in the system as needed
* Collaborate with IT and billing teams to address system-related issues impacting billing processes
* Ensure billing practices comply with FQHC-specific guidelines, Massachusetts healthcare regulations, and payer rules
* Stay updated on changes to coding guidelines, billing codes, payer policies, and industry best practices
* Participate in internal and external audits as required
* Partner with clinical, coding, and health information teams to resolve billing documentation issues
* Communicate effectively with insurance companies, patients, and other stakeholders to address billing inquiries
* Review billing dashboards as a tool to monitor performance metrics and identify denial trends
* Provide feedback to leadership on areas for improvement within billing workflows
* Communicate effectively with insurance payers, patients, and internal teams to resolve billing and payment issues
* Provide excellent customer service when assisting with account inquiries or payment concerns.
* Other duties as assigned
Required Skills:
* Knowledgeable of Massachusetts healthcare billing regulations and payer requirements
* Minimum of 3-5 years of experience in medical billing, preferably in an FQHC or professional billing setting
* Proficiency in Epic resolute professional billing processes
* Strong understanding of claim form logic and payer-specific billing requirements
* Familiarity with Massachusetts healthcare regulations and insurance processes
* Knowledge of medical coding (CPT, ICD-10, HCPCS) and compliance requirements
* Excellent attention to detail, organizational skills, and the ability to meet deadlines
* Strong communication and problem-solving skills
* Solid communication skills across stakeholders, diligence, and problem-solving skills
* Experience in Microsoft Office Suite
* Must have a strong commitment to quality assurance and exceptional customer service.
* A strong commitment to C3's mission
Desired Other Skills:
* Familiarity with the MassHealth ACO program
* Familiarity working in Federally Qualified Health Centers (FQHC)
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
* High school diploma or equivalent required; associate or bachelor's degree in business, healthcare administration, or a related field is preferred
In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to
be vaccinated consistent with applicable law.
Accounts Receivable (AR) Coordinator - Part Time
Accounts receivable specialist job in Everett, MA
Job Title: AR Coordinator Department: Accounting Reports To: Accounting Manager Job Type: Part-Time, Hourly, Non-Exempt Schedule: Monday - Friday 10am - 3pm Pay Range: $20.00 - $25.00/hour; based on experience Objective: The Accounts Receivable (AR) Coordinator is responsible collecting and posting payments by various means, while assisting in other daily office functions and assisting where needed.
Essential Duties & Responsibilities
● Post payments to accounts
● Prepare and make daily check deposit via check scanner and software
● Daily reconciliation of Sales Rep iPad payments and ATM deposits
● Resolve inquiries with customers
● Identify and address credit issues with Sales Representatives
● Provide weekly and monthly reporting to management and sales department
● Manage credit terms and finance charges for accounts ensuring state compliance
● Collections of various supplier and intercompany accounts
● Other AR duties as assigned
Qualifications
● High School diploma or equivalent required, Associates Degree or certification in Accounting preferred.
● Prior experience in accounts receivable or related accounting role a plus.
● Proficiency with accounting software and Microsoft Excel.
● High attention to detail and ability to manage multiple accounts efficiently.
● Excellent phone etiquette, communication, and customer service skills.
Key Competencies
● Data Entry Accuracy
● Customer Service Orientation
● Attention to detail
● Professional Phone Etiquette
● Computer and Software Proficiency
Physical Demands & Work Environment
● Light physical requirements
● Office environment; primarily seated
● Frequent repetitive keystrokes and 10-key data entry
EEO Statement
Craft Massachusetts, a division within Sheehan Family Companies, is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, gender, sexual orientation, religion, age, disability status, or veteran status.
Cell Therapy Donor Services Collection Specialist
Accounts receivable specialist job in Boston, MA
The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative aspects of donor services, ensuring compliance with regulatory standards and supporting overall operations of the Cellular Therapy department.
**The Cellular Therapies Donor Services Specialist position is a full time position, Monday through Friday with some on-call required. The position is hybrid, requiring 2 to 3 days on-site at the Longwood Medical area.** **DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.**
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan.
+ Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status.
+ Analyze donor searches and apply current donor selection algorithms and strategies.
+ Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product.
+ Perform product labeling verifications and courier hand off for donor registry.
+ Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process.
+ Manage donor evaluations, including medical assessments and laboratory testing.
+ Provide comprehensive education to donors about the donation process, potential risks, and benefits.
+ Register donors in EMR and assign appropriate insurance coverage for accurate billing.
+ Conduct donor health screening (advanced). Collect donors' medical health history information and assess medical conditions and non-medical factors to determine further donor participation.
+ Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability.
+ Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries.
+ Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met.
+ Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately.
+ Ensure all necessary donor documentation is submitted and processed in a timely manner.
+ Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies.
+ Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case.
+ Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team.
+ Develop timetables with the clinical team to support the patient and donor's progress through complex therapies.
+ Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments.
+ Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing.
+ Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts.
+ Maintain databases and systems related to donor information, ensuring accuracy and confidentiality.
+ Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team.
**Minimum Education:**
+ Associates Degree required.
**Minimum Experience:**
+ 2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required.
**Preferred Qualifications:**
+ Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility.
+ Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms.
+ Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors.
+ Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems.
+ Ability and willingness to work effectively in a collaborative interdisciplinary team model.
+ Must be detail-oriented with strong problem solving and decision-making skills.
+ Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
+ Compassionate and empathetic approach when engaging with donors and their families.
+ Knowledge of regulatory guidelines related to bone marrow donation and transplant processes.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Ability to always maintain confidentiality and professionalism.
+ Willingness to engage in efforts to support an inclusive culture and workplace.
+ Proficient in DFCI/BWH/CHB clinical systems as applicable to the position.
**PATIENT CONTACT:**
Yes - all ages.
**Pay Transparency Statement**
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$30.58 - $36.20
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEOC Poster**
Collections Analyst
Accounts receivable specialist job in Woburn, MA
**The Team** We are seeking a Collections Analyst to join American Tower's Accounts Receivables team. The Accounts Receivables team reconciles and reduces receivable balances. Day to day you will collect past due balances on rent or purchase order-based receivables. As a Collections Analyst you will partner cross-functionally to resolve customer disputes in a timely manner and drive success with external customers by providing excellent service.
**What You Need to Succeed**
+ Bachelor's degree preferred.
+ Between 1-3 years of collections experience in an Accounts Receivables department.
+ Oracle experience preferred.
+ Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers.
+ Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
+ Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
+ Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
+ While preforming the role you will need to lift up to 25 lbs.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $21.63 - $28.85 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more *************************************************
**What You Can Offer Us**
+ Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy.
+ Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete the necessary paperwork.
+ Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
+ Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
+ Provide timely and accurate reporting for contracts or invoice aging balances.
+ Other duties as assigned.
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (*************************************************) to learn more.
**Requisition ID** : 2079
Auto Collection Specialist
Accounts receivable specialist job in North Andover, MA
For over 26 years, FHC has been committed to delivering exceptional customer experiences. We're expanding and looking for motivated, compassionate individuals to join our team as Asset Recovery Representatives. If you thrive in a fast-paced environment and enjoy helping customers resolve financial challenges, we want to hear from you!
**Up to $1000 Sign on Bonus for On-site workers
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Review delinquent and charged-off auto loan accounts to determine collectability
Establish contact with customers to recover delinquencies and offer available solutions to repay their accounts placed with FHC
Initiate skip tracing to locate members and assets using available tools
Maintain accurate records of recovery actions and account status
Negotiate repayment plans, settlements, or reinstatement options to resolve outstanding balances
Ensure all performance deadlines, objectives, and goals are met as set by department standards
Adhere to consumer protection laws and FHC's standard practices and policies.
Competencies
Must possess excellent verbal negotiation, customer service and persuasion skills.
Well organized, results driven, and able to work in a high volume and fast-paced office environment.
Flexibility to adapt and resolve challenging situations calmly and professionally.
Ability to prioritize and manage multiple tasks, exercising sound judgement.
Ability to work required full time schedule, consisting of 3 shifts 8am-4:30pm EST and 2 shifts 11:30am-8pm EST. and potentially ad hoc Saturday's (8am-12pm).
Attendance and punctuality are a must.
(Reliable transportation is required.)
Corporate Collections Specialist
Accounts receivable specialist job in Chelmsford, MA
Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
This position will play a key role in ZOLL by providing an excellent customer experience and maintaining a high collection percentage (CEI) of their assigned customers. This includes communication with customers to prevent accounts from reaching past due status and collection of past due accounts. The individual will be expected to review credit hold reports and release orders to ship supporting sales. The right candidate will provide excellent customer service, work with the customer, manager and others resolving disputes. They need to be able to read and understand the customer's contractual obligations and be able to speak to those obligations positively and professionally. Measurement of the success in this position will be the health of the accounts assigned, and the percentage of the aging that rolls into the over 90 bucket.
Essential Functions
Actively collect payment from customers with unpaid invoices
Develop relationships with primary contacts at your assigned accounts
Work internally to resolve issues contributing to delayed payments
Work with customers to develop payment plans to bring their accounts current
Identify and communicate risk concerns on assigned account
Effective and consistent communication with customers both internal and external at all levels of an organization in a professional manner.
Comply with all policies and standards.
Maintain solid CEI, DSO and past due results - meet department goals and deadlines.
Maintain a clean AR resolving short payments timely, provide support on unapplied or on account payments and process refunds on credit balance accounts.
Consistent follow-up on shortage claims - provide POD's and backup to customers when needed.
Additional tasks and Special projects as assigned.
Required/Preferred Education and Experience
Associate's Degree or Equivalent experience
Minimum 2-3 years' experience in a professional Finance/Account environment
Knowledge, Skills and Abilities
Working knowledge of ERP systems.
Excellent knowledge and use of Excel.
Strong interpersonal and customer service skills.
Detail oriented with excellent organizational skills - strong work ethic
Initiative to validate accuracy of data and make recommendations based on findings - problem solving mindset.
Team player.
Proven track record of successful business to business collections.
Able to multi-task and manage to deadlines.
Interest in “digging into the details” and researching data.
Excellent communication skills, both verbal and written.
Oracle Cloud/SAP Experience a plus
SaaS and/or Software contract knowledge is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990
#LI-RF1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyCollections Specialist
Accounts receivable specialist job in Somerville, MA
The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
Collections Specialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
Collections Specialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
Auto-ApplyCollections Specialist
Accounts receivable specialist job in Boston, MA
The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to
make a positive impact on results.
As a key member of our team, the Collections Specialist is expected to uphold the company's
core values of trust, respect, accountability, humility, health, and leadership. This includes
demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking
responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading
by example to contribute positively to the overall culture and success of the company
Collections Specialist
Accounts receivable specialist job in Andover, MA
Requirements
Excellent communication skills
Above average administrative and phone skills
Strong negotiation skills
Well organized, results driven
Effective decision-making skills
Professional communication skills (written and verbal) when interacting with customers.
Basic computer skills
Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Must be available to attend and complete entire training program
Physical Qualifications
Be able to lift five pounds or more
Be able to sit 90% of the work day at times
Be able to bend at the waist and be mobile when needed
Be able to read and comprehend position-specific documents and correspondence
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources.
This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match.
No phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice: ******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
Collections Specialist
Accounts receivable specialist job in Manchester, NH
Key Responsibilities
Collecting delinquent accounts timely and within compliance standards.
Resolve Synapsys events and return payment notifications.
Maintain FDCPA requirements by processing certified and USPS outgoing mail.
Process Letter of Guarantee Requests and GAP claims.
Communicate with members to understand their financial situations and negotiate
Provides exceptional member service and maintain positive relationships with members.
Ensure compliance with company policies, state, and federal regulations.
Core Skill Competencies
Communication: Clear and effective communication skills, both written and verbal.
Attention to Detail: High level of accuracy in maintaining records and documenting interactions.
Time Management: Efficiently manage multiple accounts and prioritize tasks to meet deadlines.
Member Service: Demonstrated commitment to providing excellent member service and support.
Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines.
Regulatory Knowledge: Understanding of relevant laws and regulations related to loan collections and financial services.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.
Occasional lifting of office supplies and materials weighing up to 20 pounds.
Ability to work in a fast-paced environment and handle high-stress situations.
Regular use of telephone and email for communication.
Qualifications
High School diploma with at least three years of collection experience in mortgage, mobile home, consumer loans and/or credit card collections.
Knowledge of a year of Fair Debt Collection regulations and Bankruptcy practices.
Collections Analyst
Accounts receivable specialist job in Woburn, MA
The Team
We are seeking a Collections Analyst to join American Tower's Accounts Receivables team. The Accounts Receivables team reconciles and reduces receivable balances. Day to day you will collect past due balances on rent or purchase order-based receivables. As a Collections Analyst you will partner cross-functionally to resolve customer disputes in a timely manner and drive success with external customers by providing excellent service.
What You Need to Succeed
Bachelor's degree preferred.
Between 1-3 years of collections experience in an Accounts Receivables department.
Oracle experience preferred.
Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
While preforming the role you will need to lift up to 25 lbs.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $21.63 - $28.85 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more *************************************************
What You Can Offer Us
Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy.
Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete the necessary paperwork.
Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
Provide timely and accurate reporting for contracts or invoice aging balances.
Other duties as assigned.
Auto-ApplyCollections Specialist
Accounts receivable specialist job in Somerville, MA
Job Description
The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
Collections Specialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
Collections Specialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.