Billing and Invoicing Specialist
Accounts receivable specialist job in Salt Lake City, UT
We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills.
Duties
Manage and process daily carrier invoices both on the U drive & Tailwind program
Ensure order is completed correctly, Etc.. PO#, branch, location, & driver
Perform data entry tasked to maintain up-to-date billing information
Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies
Ensure timely and accurate production of invoices and reconciled for month-end billing
Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets.
Utilize analysis skills to prepare reports on billing activities and account status
Apply vendor payments and customer payments daily
Open communication with dispatchers and team leaders.
Cross-train with other members of billing team to ensure coverage during vacation
Qualifications
Experience in working with different software, Tailwind, SAP, & Excel an assets
Strong analytical skills with the ability to understand to find and correct discrepancies
Excellent data entry skills with a focus on accuracy and detail
Understanding of accounts payable & receivable
Strong ability to communicate requirements from other divisions
Comfortable creating weekly reports AR aging/AP aging's, and disbursements
Collaborate new ideas for efficiencies
Able to work in fast paced environment
Knowledge and understanding of Logistics and brokering, both internally and externally
Job Type: Full-Time
Auto-ApplyAccounts Payable Coordinator
Accounts receivable specialist job in Salt Lake City, UT
Make a meaningful difference: At Thatcher Chemical facilities across the nation, our manufacturing teams create the essential chemistries, processes, and solutions that support clean water, safe environments, reliable infrastructure, and critical industries. From production and quality to logistics and distribution, your precision, dedication, and commitment to continuous improvement help transform raw materials and innovative science into real-world solutions. Your purpose-driven work plays a vital role in protecting public health, supporting communities, and shaping a safer, more sustainable future.
Thatcher is hiring an Accounts Payable Coordinator.
$22-24 per hour
Key Responsibilities:
* Prepares invoices for goods and services delivered to customers;
* Maintains current list of billing rules pertaining to special requirements;
* Identifies and resolves customer pricing discrepancies;
* Accounts for returned containers and issues appropriate credits to customer accounts;
* Follows up on unbilled orders to determine delivery status;
* Informs management of recurring problems and conditions;
* Performs other tasks and assignments as needed to maintain accurate, timely billings;
Accounts Payable Clerk
Accounts receivable specialist job in Lindon, UT
Accounts Payable Clerk
Work Schedule: 8:00 AM - 4:30 PM (Monday thru Friday) (1/2 hr Lunch)
Compensation: Hourly $18.36+ (depending on experience)
The Accounts Payable Clerk is responsible for managing the accounts payable process with a focus on accuracy and efficiency. This role involves using Mie Trak and QuickBooks to process invoices and maintain supplier relationships. The ideal candidate will possess strong organizational skills, attention to detail, and a solid understanding of basic accounting principles and relevant tax regulations. Key responsibilities include managing mail, processing invoices, reviewing purchase orders, and onboarding new suppliers. The Accounts Payable Clerk must ensure timely processing of all tasks to avoid missing deadlines and ensure prompt payments.
Universal Industrial Sales, Inc. is a locally owned and operated steel fabrication company specializing in highway sign structures, bridge rail, traffic poles and guardrail. Please visit our website to understand more of what we do: **************** Benefits (full details available upon request)
Paid Time Off
Paid Holidays
401k + Company Match
Health Insurance
Dental, Life & Supplemental Insurance Options
Overtime available for some positions
Requirements
Required Skills
Proficient With Computers
Proficient With QuickBooks
Organized
Detail Oriented
Understanding of Basic Accounting Principles
Responsibilities (detailed job description available upon request)
Mail Management
Invoice Payment Processing
Purchase Order Review
Supplier Management
Salary Description 18.36/hr
Lead, Accounts Receivable Specialist
Accounts receivable specialist job in Salt Lake City, UT
**_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.
**_Responsibilities_**
+ Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met.
+ Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance.
+ Provides ongoing feedback, recommendations, and training as appropriate.
+ Assists supervisors in ensuring staff adherence to company policy and procedures.
+ Assists supervisors in related personnel documentation as required, necessary, or appropriate.
+ Acts as a subject matter expert in claims processing.
+ Processes claims: investigates insurance claims; properly resolves by follow-up & disposition.
+ Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction.
+ Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
+ Verifies patient eligibility with secondary insurance company when necessary.
+ Bills supplemental insurances including all Medicaid states on paper and online.
+ Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner.
+ Manages billing queue as assigned in the appropriate system.
+ Investigates and updates the system with all information received from secondary insurance companies.
+ Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made.
+ Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy.
+ Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary
**_Qualifications_**
+ 6+ years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience, preferred
+ Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred
**_What is expected of you and others at this level_**
+ Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments
+ Comprehensive knowledge in technical or specialty area
+ Ability to apply knowledge beyond own areas of expertise
+ Performs the most complex and technically challenging work within area of specialization
+ Preempts potential problems and provides effective solutions for team
+ Works independently to interpret and apply company procedures to complete work
+ Provides guidance to less experienced team members
+ May have team leader responsibilities but does not formally supervise
**Anticipated hourly range:** $22.30 - $32.00/hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Account Receivable Specialist
Accounts receivable specialist job in Lindon, UT
Summary/Objective
The Accounts Receivable Specialist oversees and coordinates the daily operations of the accounts receivable department, ensuring accuracy, efficiency, and compliance with financial regulations. This role is responsible for analyzing financial data, maintaining records, and ensuring timely collections to support the company's financial health.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Oversee and manage accounts receivable operations, ensuring timely invoicing and collections
Monitor and analyze accounting records, financial reports, and statements for accuracy and completeness
Reconcile customer accounts, resolve discrepancies, and ensure compliance with company policies
Report financial data and trends to management
Accounts Receivable Specialist
Assist in developing and implementing policies and procedures to improve efficiency and accuracy
Coordinate with internal departments and customers to resolve billing issues
Ensure compliance with financial and tax regulations
Support accounts receivable department, ensuring adherence to best practices
Competencies & Skills
Accounting & Financial Analysis: Proficiency in accounts receivable functions, reconciliations, and reporting
Attention to Detail: Ability to identify discrepancies and ensure accuracy in financial records
Communication & Interpersonal Skills: Effectively communicate with internal teams and external customers to resolve issues
Problem-Solving & Decision-Making: Assess financial information to make informed decisions and improve processes
Technical Proficiency: Experience with accounting software, bookkeeping systems, and Microsoft Excel
Time Management & Organization: Ability to prioritize tasks and meet deadlines in a fast-paced environment
Team Collaboration: Support team members while fostering a positive work environment
Work Environment
Office-based position with standard working conditions
Requires the ability to work collaboratively with multiple departments
Physical Demands
Travel Requirements
None.
Required Education & Experience
3+ years of experience in accounts receivable or a related financial role
Experience with financial software and reporting tools
Preferred Education & Experience
Knowledge of NetSuite or similar ERP systems.
Additional Eligibility Requirements
Authorized to work in the U.S. (Goodfellow Corporation participates in E-Verify). Work Authorization/Security Clearance Requirements
Affirmative Action/EEO Statement
Goodfellow Corporation is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
Other Duties
This job description is not exhaustive and may be revised to meet business needs. Duties, responsibilities, and activities may change at any time with or without notice.
Medical Revenue Cycle - AR Specialist
Accounts receivable specialist job in Lehi, UT
The Role: Accounts Receivable Specialist | Lehi, UT
The Accounts Receivable Specialist performs collection and follow up activities with third party payers to resolve outstanding balances, secure accurate and timely adjudication, and achieve successful closures of aged accounts receivable.
What You'll Be Doing:
Performing online account status checks and following up with payers by phone, email, etc. on outstanding claim balances of assigned accounts
Clearly document in EMR system patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Must note all actions taken within the notes section to ensure all prior touches have been recorded and the account tells the story.
Taking appropriate action to resolve account balances promptly - whatever is needed to secure account payment and/or bring the account to successful closure (submitting appeal requests, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, performing billing corrections, etc.)
Balancing creativity and sound judgement to proactively identify and resolve claim issues and quickly escalating any large/repetitive issues to management for support in problem-solving.
Achieving established productivity and quality standards within 30 days of employment: Maintaining 90% accuracy rate, low days in AR, and outstanding percentages under 10%
Seeking advice and guidance as necessary to ensure proper understanding
Staying up to date on applicable rules, regulations, policies, laws and guidelines, and following internal controls, patient confidentiality policies, and program requirements
What You Need:
2+ years AR/collections experience in the professional medical field
High School Diploma/GED (relevant Associate/bachelor's degree preferred)
Proficiency with Microsoft Excel, Word, Outlook, Teams
Knowledge of commercial and government plans, CPT, ICD-10
Proficiency with payor portals, Availity, Waystar (eCW a plus)
Attention to detail with strong data entry skills (10 key, 40wpm typing)
Excellent verbal/written communication and customer service skills
Knowledge of medical terminology, insurance processing guidelines, TF statutes
Strong understanding of CCI edits, mutually exclusive, medical necessity, bundling, coordination of benefits issues
Strong analytical and reporting skills
A patient, pleasant disposition that works well with a team
Ability to work independently and make decisions with limited supervision as needed
Bonus Points:
CRCS (Certified Revenue Cycle Specialist)
Behavioral Health
Why You'll Love Working at Serenity:
Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
Growth/promotion potential as we continue to expand
Competitive pay
Excellent benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Who We Are:
Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Auto-ApplyAccounts Receivable Specialist
Accounts receivable specialist job in Lehi, UT
Trove Brands is a privately-held house of brands including BlenderBottle , Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.
A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face-and break through-new challenges every single day.
Job Description
Every role at Trove Brands is critical to our successful functioning as a Team. Your specific responsibilities as a part of our team will include:
Process and apply daily cash receipts and all incoming funds.
Post eCommerce transactions and prepare daily credit card reconciliations.
Reconcile overpayments, credits, and returns. Communicate with past due customers to resolve outstanding balances.
Serve as the point person for customer and internal cross-functional inquiries and requests around billing and collection issues.
Help to ensure timely collections across all accounts by collaborating with accounting staff assigned to customer collections.
Assist with month-end close including balance sheet reconciliations and variance analysis.
Assist the accounting department in any additional tasks and assignments as needed.
Qualifications
We seek employees who are adept at contributing their personal expertise to a collaborative work environment. For this role, we're looking for someone with the following skills and experience:
2-4 years' experience in AR and Collections, specifically.
Intermediate knowledge of Excel (including use of formulas/functions (VLOOKUP, IF, etc.), pivot tables, power query, and ability to sort and analyze data sets to identify errors).
Microsoft Dynamics GP, Acumatica and SQL knowledge, preferred.
Confident working with internal and external customers.
Working knowledge of GAAP.
Ecommerce accounting experience, a plus.
EDI experience and/or billing and collections experience with big box stores (Amazon, Walmart, Costco, etc.), a plus.
Additional Information
Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here.
Among the many benefits our team members enjoy are:
Comprehensive medical, dental, and vision care
401k package with employer matching
Paid Time Off
Maternity/Paternity leave
Full indoor basketball/volleyball court
Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
Yoga studio
Meditation/Nap room
And much more!
Trove Brands is an equal opportunity employer.
Phone calls regarding this position are not accepted.
Part-Time Accounts Receivable and Payable Clerk
Accounts receivable specialist job in Salt Lake City, UT
About Our Company
Immerse yourself in over a decade of innovation with DPS | Phantom, a company that finds inspiration in the enigmatic journey across deep snow. Based at the foot of the stunning Wasatch Mountains in Salt Lake City, Utah, we are at the forefront of winter sports technology. As the trusted choice of passionate winter sports enthusiasts across five continents, our products have revolutionized the industry. Join us in shaping the future of skiing and riding worldwide.
Job Description
As the Accounts Receivable and Payable Clerk at DPS Skis, you will play a crucial role in managing our day-to-day accounting operations. Your responsibilities will include recording and entering vendor invoices, processing various financial documents, and ensuring accurate application of codes to invoices. This position requires a detail-oriented individual with a strong background in accounting principles.
What You Will Do:
Record and enter vendor invoices.
Process invoices, check requests, and expense reports.
Apply correct codes to vendor invoices and file related supporting documents.
Check and verify expense reports.
Contact customers on past due invoices.
Research and resolve unidentified payments.
Perform general ledger coding and data entry.
What You Will Bring:
High School Diploma or equivalent.
Government procurement experience preferred.
3-5 years of relevant experience or equivalent combination of education, experience, and training.
Knowledge of accounting principles.
Experience working in MS Office suite preferred.
Intermediate Microsoft Excel skills.
Familiarity with ERP-accounting system preferred.
Ability to adapt to changing conditions and solve problems immediately.
Commitment to achieving organizational goals and objectives.
High level of diplomacy, sound judgment, and discretion.
Ability to translate business needs into action-oriented solutions.
Strong analytical and problem-solving skills.
Excellent communication and time management skills.
Uphold a strict level of confidentiality.
Positive demeanor and professional appearance.
What You Will Experience:
Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use a computer to enter data; use telephone to converse with customers and employees.
The employee is regularly required to: perform repetitive wrist, hand and/or finger movements, feel the attributes of objects, grasp, push, and reach with arms or hands.
Must be able to move objects of 15 lbs., occasionally more.
If you are a dedicated professional with a strong work ethic and a passion for numbers, we invite you to join our team at DPS Skis. Apply now and be part of our exciting journey!
Accounts Receivable Clerk
Accounts receivable specialist job in Salt Lake City, UT
We are seeking a detail-oriented and skilled Accounts Receivable Clerk to join our hospitality team as a Group Biller. In this vital role, you will provide financial, administrative, and clerical support for billing and revenue operations related to group events, catering, and hotel guests. Your focus will be on ensuring accuracy in payment processing, timely invoice distribution, and maintaining strong customer service relationships both internally and externally.
What We Offer:
Benefits after 60 days for full-time employees (30+ hours/week): Medical, Dental, Vision, and Life Insurance
Hotel stay & ski discounts
Discounted UTA Eco Premium Pass
Career growth & training opportunities
Rewards & recognition programs
Key Responsibilities:
Ensure all group payments are collected: deposit(s), pre-payment, and final payment.
Prepare, reconcile and distribute invoices for contracted events. Working closely with Sales and Catering team and client(s).
Ensure accurate billing by reviewing event contracts, banquet event orders (BEOs), and other documentation.
Serve as the primary point of contact with Sales and Catering team and client(s) regarding billing and payment aspects.
Monitor accounts to identify outstanding balances and follow up on overdue invoice approvals and payments.
Reconcile payments received with open invoices; accurately post and apply payments to account.
Maintain organized and up-to-date customer files and payment records.
Collaborate with Sales, Convention Services, and Catering teams to ensure alignment on billing details.
Resolve client discrepancies and disputes timely with professionalism and a customer-first approach.
Qualifications:
High school diploma or equivalent required; additional education in finance or accounting preferred.
Minimum 2 years of experience in a financial or accounting role (hospitality industry preferred).
Proficiency in Microsoft Excel and Word, Adobe and PMS systems.
Strong organizational and time management skills with attention to detail.
Ability to analyze large amounts of data and reconcile balances.
Fluent in English, both written and verbal.
Experience with Opera or other property management systems is a plus.
Knowledge of standard hotel finance and billing procedures is preferred.
Collections Analyst Draper, UT
Accounts receivable specialist job in Draper, UT
Collections Analyst, Collection, eCommerce, Payments, Financial Service
Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Only local candidates can apply for this role.
Job Description:
As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue.
The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets.
Wed love to chat if you have:
1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry
Has proven ability to learn, adapt and train new processes and procedures
Logical and rational thinker with demonstrated data analysis and investigative skills
Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously
Nice Have's:
Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
A degree in Accounting, Finance, or Operations Management is a plus.
Hiring Manager Notes:
In office Mon/Tues/Thurs.
Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020)
Starts off as 5-month assignment has the potential to extend (based on business need and performance)
Interviews will be via Zoom.
MUST HAVE:
1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry.
Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.
Portfolio Collections Specialist
Accounts receivable specialist job in Salt Lake City, UT
Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
* Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
* Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
* Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
* Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
* Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
* Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
* Properly and accurately document account activities.
* Make recommendations to management regarding accounts needing additional attention.
* Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
* Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
* Responsible, honest, and strong work ethic.
* Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
* Ability to handle difficult conversations professionally
* Detail-oriented with strong organizational skills
* Professionally answer incoming calls and assist the caller effectively.
* Ability to nurture and manage business relationships with third party loan servicer and other vendors.
* Excellent verbal and written communication skills
* Proficiency in Microsoft Office Suite
* Ability to successfully work in a team environment.
* Bilingual (Spanish) is a plus
Preferred Level of Experience:
* Education: High school diploma or equivalent required
* Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
What's in it for YOU?
* Environment: Office-based, with the ability to work from home 2 days a week after introductory period
* Shift: Full time, 35-40 hours per week
* May require evening and weekend availability based on business needs
* Comprehensive benefits including medical, dental, vision, disability, and life insurance
* 401K with a company match
* PTO including 11 federal paid holidays off, vacation time and sick time
* Financial Wellness Program
* Volunteer Opportunities
* Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years.
* Work Life Balance - We don't use that term lightly!
* Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
Supervisor Patient Account Revenue Cycle
Accounts receivable specialist job in Salt Lake City, UT
Essential Functions- Oversees the day-to-day revenue cycle functions including claims processing, denials, payments,customer service, and follow up on accounts. Oversees adjustments, insurance processing andverification, accuracy of billing and payment posting. Monitors workflow to ensure timely processing.Collaborates with department leadership team to evaluate service needs and volumes and adjust staffinglevels accordingly. Assigns daily work schedules. Acts as a resource in the daily operations and activitiesof the department. Performs staff level duties as required.- Develops, implements and teaches new and evolving technologies. Communicates process and protocolto staff. Directs and coordinates training of new employees. Uses knowledge of insurance plans andcontractual arrangements affecting payments, to research incomplete, incorrect or outstanding claimsand/or patient issues. Investigates and resolves claims submission, disputes or complaints to resolution,as needed. Resolves billing/insurance issues and ensures compliance with departmental andgovernmental policies.- Supports the department leadership team in problem solving to address issues relating to volume orworkflow processes. Promotes effective working relations and works effectively as part of adepartment/unit team and interdepartmentally to facilitate that department's ability to meet its goals andobjective. Ensures coordination of services with other departments to promote the highest level ofefficiency and patient satisfaction.- Assists with Human Resource management functions including interviewing, selection, orientation,education/training, feedback, performance evaluation, and policy and procedure development. With thesupport of the leadership team, writes and may deliver corrective action and/or coaching. Assists inupdating and maintaining personnel files. Maintains and monitors Kronos records for employees. Presentsand documents staff meetings as required.- Oversees production and quality of staff performance to maintain efficiency and accuracy. Collaborateswith the department leadership team to resolve process issues or create new work flows to improve
performance. Ensures compliance with applicable regulatory guidelines and established departmentalpolicies and procedures, objectives, quality assurance program, safety, environmental and infectioncontrol standards.- Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.- Performs other duties as assigned.Skills- Operations Management- Leadership- Human Resources- Regulatory Requirements- Workflow Process- Communication- Insurance Processing and Issues- Medical Terminology- Claims Processing- Collaboration- Time Management- Team Building
**Essential Functions**
+ Oversees the day-to-day revenue cycle functions including claims processing, denials, payments, customer service, and follow up on accounts. Oversees adjustments, insurance processing and verification, accuracy of billing and payment posting. Monitors workflow to ensure timely processing. Collaborates with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assigns daily work schedules. Acts as a resource in the daily operations and activities of the department. Performs staff level duties as required.
+ Develops, implements and teaches new and evolving technologies. Communicates process and protocol to staff. Directs and coordinates training of new employees. Uses knowledge of insurance plans and contractual arrangements affecting payments, to research incomplete, incorrect or outstanding claims and/or patient issues. Investigates and resolves claims submission, disputes or complaints to resolution, as needed. Resolves billing/insurance issues and ensures compliance with departmental and governmental policies.
+ Supports the department leadership team in problem solving to address issues relating to volume or workflow processes. Promotes effective working relations and works effectively as part of a department/unit team and interdepartmentally to facilitate that department's ability to meet its goals and objective. Ensures coordination of services with other departments to promote the highest level of efficiency and patient satisfaction.
+ Assists with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. With the support of the leadership team, writes and may deliver corrective action and/or coaching. Assists in updating and maintaining personnel files. Maintains and monitors Kronos records for employees. Presents and documents staff meetings as required.
+ Oversees production and quality of staff performance to maintain efficiency and accuracy. Collaborates with the department leadership team to resolve process issues or create new work flows to improve performance. Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Operations Management
+ Leadership
+ Human Resources
+ Regulatory Requirements
+ Workflow Process
+ Communication
+ Insurance Processing and Issues
+ Medical Terminology
+ Claims Processing
+ Collaboration
+ Time Management
+ Team Building
**Physical Requirements:**
**Qualifications**
+ High School Diploma or Equivalent is required.
+ Three (3) years of experience in back-end revenue cycle is required
+ One (1) year of team lead or supervisory experience required
+ Five (5) years of experience in back-end revenue cycle experiences preferred
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers who require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Hybrid position, associate must be able to commute to the office to support clerical team when needed.
**Location:**
Lake Park Building
**Work City:**
West Valley City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$25.02 - $39.41
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Risk Collections Specialist
Accounts receivable specialist job in Orem, UT
Risk Collections Specialist In-person in Orem, UT Nexio's Risk Department protects the company's financial stability and brand integrity through proactive analysis and structured recovery processes. As a Risk Collections Specialist, you will play a key role in managing ACH reject recoveries and supporting the early stages of merchant risk monitoring. This position bridges Finance and Risk, ensuring rejected transactions are recovered efficiently and documented accurately - while providing a strong foundation for future advancement within the Risk team. This role focuses on internal recovery coordination and documentation - formal debt collection activity is managed through Nexio's Legal and external partners. Responsibilities
Track and reconcile ACH rejects, repayments, and recovery offsets.
Communicate with merchants regarding repayment coordination and status updates.
Collaborate with Finance to ensure proper allocation of recovered funds.
Partner with Nexio's Legal Team and external collection agency for escalated recovery cases.
Maintain detailed recovery logs and assist in weekly reporting to Risk leadership.
Support Risk Analysts by preparing data and documents.
Identify recurring issues that may indicate emerging merchant risk trends.
Assist with process improvements to prevent rejects and streamline recovery.
Qualifications
High school diploma or equivalent required.
Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred, but not required.
Equivalent experience in payments, financial operations, or risk analysis will be considered.
0-1 year experience in payments, finance, or operations.
Strong attention to detail, accuracy, and record-keeping.
Proficiency with Excel and or case management tools.
Clear, professional written and verbal communication.
Eagerness to learn compliance, merchant lifecycle, and payment flow concepts.
What is Nexio? Nexio transforms payment chaos into simplicity, giving merchants the freedom to focus on what truly matters to them-growing their business. From smoothing out inefficiencies to securing seamless transactions, Nexio helps turn payments into a business's competitive edge. Benefits
Unlimited PTO
Medical, dental, vision, life, STD, and LTD insurances; 5% 401k match, HSA match
Free therapy for employees and their dependents
Nail Tech, Barber, Massage Therapist on-site
Costco snacks for days!
Billing and Invoicing Specialist
Accounts receivable specialist job in Salt Lake City, UT
We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills.
Duties
Manage and process daily carrier invoices both on the U drive & Tailwind program
Ensure order is completed correctly, Etc.. PO#, branch, location, & driver
Perform data entry tasked to maintain up-to-date billing information
Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies
Ensure timely and accurate production of invoices and reconciled for month-end billing
Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets.
Utilize analysis skills to prepare reports on billing activities and account status
Apply vendor payments and customer payments daily
Open communication with dispatchers and team leaders.
Cross-train with other members of billing team to ensure coverage during vacation
Qualifications
Experience in working with different software, Tailwind, SAP, & Excel an assets
Strong analytical skills with the ability to understand to find and correct discrepancies
Excellent data entry skills with a focus on accuracy and detail
Understanding of accounts payable & receivable
Strong ability to communicate requirements from other divisions
Comfortable creating weekly reports AR aging/AP aging's, and disbursements
Collaborate new ideas for efficiencies
Able to work in fast paced environment
Knowledge and understanding of Logistics and brokering, both internally and externally
Job Type: Full-Time
Auto-ApplyAccounts Receivable Specialist, Customer Service Operations
Accounts receivable specialist job in Salt Lake City, UT
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Account Receivable Specialist
Accounts receivable specialist job in Lindon, UT
Summary/Objective
The Accounts Receivable Specialist oversees and coordinates the daily operations of the accounts receivable department, ensuring accuracy, efficiency, and compliance with financial regulations. This role is responsible for analyzing financial data, maintaining records, and ensuring timely collections to support the company's financial health.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Oversee and manage accounts receivable operations, ensuring timely invoicing and collections
Monitor and analyze accounting records, financial reports, and statements for accuracy and completeness
Reconcile customer accounts, resolve discrepancies, and ensure compliance with company policies
Report financial data and trends to management
Accounts Receivable Specialist
Assist in developing and implementing policies and procedures to improve efficiency and accuracy
Coordinate with internal departments and customers to resolve billing issues
Ensure compliance with financial and tax regulations
Support accounts receivable department, ensuring adherence to best practices
Competencies & Skills
Accounting & Financial Analysis: Proficiency in accounts receivable functions, reconciliations, and reporting
Attention to Detail: Ability to identify discrepancies and ensure accuracy in financial records
Communication & Interpersonal Skills: Effectively communicate with internal teams and external customers to resolve issues
Problem-Solving & Decision-Making: Assess financial information to make informed decisions and improve processes
Technical Proficiency: Experience with accounting software, bookkeeping systems, and Microsoft Excel
Time Management & Organization: Ability to prioritize tasks and meet deadlines in a fast-paced environment
Team Collaboration: Support team members while fostering a positive work environment
Work Environment
Office-based position with standard working conditions
Requires the ability to work collaboratively with multiple departments
Physical Demands
Travel Requirements
None.
Required Education & Experience
3+ years of experience in accounts receivable or a related financial role
Experience with financial software and reporting tools
Preferred Education & Experience
Knowledge of NetSuite or similar ERP systems.
Additional Eligibility Requirements
Authorized to work in the U.S. (Goodfellow Corporation participates in E-Verify). Work Authorization/Security Clearance Requirements
Affirmative Action/EEO Statement
Goodfellow Corporation is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
Other Duties
This job description is not exhaustive and may be revised to meet business needs. Duties, responsibilities, and activities may change at any time with or without notice.
Job Posted by ApplicantPro
Medical Revenue Cycle - AR Specialist
Accounts receivable specialist job in Lehi, UT
Job DescriptionThe Role: Accounts Receivable Specialist | Lehi, UT
The Accounts Receivable Specialist performs collection and follow up activities with third party payers to resolve outstanding balances, secure accurate and timely adjudication, and achieve successful closures of aged accounts receivable.
What You'll Be Doing:
Performing online account status checks and following up with payers by phone, email, etc. on outstanding claim balances of assigned accounts
Clearly document in EMR system patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Must note all actions taken within the notes section to ensure all prior touches have been recorded and the account tells the story.
Taking appropriate action to resolve account balances promptly - whatever is needed to secure account payment and/or bring the account to successful closure (submitting appeal requests, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, performing billing corrections, etc.)
Balancing creativity and sound judgement to proactively identify and resolve claim issues and quickly escalating any large/repetitive issues to management for support in problem-solving.
Achieving established productivity and quality standards within 30 days of employment: Maintaining 90% accuracy rate, low days in AR, and outstanding percentages under 10%
Seeking advice and guidance as necessary to ensure proper understanding
Staying up to date on applicable rules, regulations, policies, laws and guidelines, and following internal controls, patient confidentiality policies, and program requirements
What You Need:
2+ years AR/collections experience in the professional medical field
High School Diploma/GED (relevant Associate/bachelor's degree preferred)
Proficiency with Microsoft Excel, Word, Outlook, Teams
Knowledge of commercial and government plans, CPT, ICD-10
Proficiency with payor portals, Availity, Waystar (eCW a plus)
Attention to detail with strong data entry skills (10 key, 40wpm typing)
Excellent verbal/written communication and customer service skills
Knowledge of medical terminology, insurance processing guidelines, TF statutes
Strong understanding of CCI edits, mutually exclusive, medical necessity, bundling, coordination of benefits issues
Strong analytical and reporting skills
A patient, pleasant disposition that works well with a team
Ability to work independently and make decisions with limited supervision as needed
Bonus Points:
CRCS (Certified Revenue Cycle Specialist)
Behavioral Health
Why You'll Love Working at Serenity:
Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
Growth/promotion potential as we continue to expand
Competitive pay
Excellent benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Who We Are:
Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Accounts Receivable Specialist
Accounts receivable specialist job in Lehi, UT
Trove Brands is a privately-held house of brands including BlenderBottle , Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.
A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face-and break through-new challenges every single day.
Job Description
Every role at Trove Brands is critical to our successful functioning as a Team. Your specific responsibilities as a part of our team will include:
Process and apply daily cash receipts and all incoming funds.
Post eCommerce transactions and prepare daily credit card reconciliations.
Reconcile overpayments, credits, and returns. Communicate with past due customers to resolve outstanding balances.
Serve as the point person for customer and internal cross-functional inquiries and requests around billing and collection issues.
Help to ensure timely collections across all accounts by collaborating with accounting staff assigned to customer collections.
Assist with month-end close including balance sheet reconciliations and variance analysis.
Assist the accounting department in any additional tasks and assignments as needed.
Qualifications
We seek employees who are adept at contributing their personal expertise to a collaborative work environment. For this role, we're looking for someone with the following skills and experience:
2-4 years' experience in AR and Collections, specifically.
Intermediate knowledge of Excel (including use of formulas/functions (VLOOKUP, IF, etc.), pivot tables, power query, and ability to sort and analyze data sets to identify errors).
Microsoft Dynamics GP, Acumatica and SQL knowledge, preferred.
Confident working with internal and external customers.
Working knowledge of GAAP.
Ecommerce accounting experience, a plus.
EDI experience and/or billing and collections experience with big box stores (Amazon, Walmart, Costco, etc.), a plus.
Additional Information
Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here.
Among the many benefits our team members enjoy are:
Comprehensive medical, dental, and vision care
401k package with employer matching
Paid Time Off
Maternity/Paternity leave
Full indoor basketball/volleyball court
Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
Yoga studio
Meditation/Nap room
And much more!
Trove Brands is an equal opportunity employer.
Phone calls regarding this position are not accepted.
Collections Analyst Draper, UT
Accounts receivable specialist job in Draper, UT
Collections Analyst Draper, UT
Collections Analyst, Collection, eCommerce, Payments, Financial Service
Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Only local candidates can apply for this role.
Job Description:
As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue.
The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets.
Wed love to chat if you have:
1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry
Has proven ability to learn, adapt and train new processes and procedures
Logical and rational thinker with demonstrated data analysis and investigative skills
Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously
Nice Have's:
Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
A degree in Accounting, Finance, or Operations Management is a plus.
Hiring Manager Notes:
In office Mon/Tues/Thurs.
Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020)
Starts off as 5-month assignment has the potential to extend (based on business need and performance)
Interviews will be via Zoom.
MUST HAVE:
1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry.
Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.
Portfolio Collections Specialist
Accounts receivable specialist job in Salt Lake City, UT
Job DescriptionSalary: Competitive and DOE
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
Whats in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance We dont use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.