Adjuster vs auto claims adjuster

The differences between adjusters and auto claims adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an adjuster and an auto claims adjuster. Additionally, an auto claims adjuster has an average salary of $52,621, which is higher than the $49,396 average annual salary of an adjuster.

The top three skills for an adjuster include customer service, strong customer service and litigation. The most important skills for an auto claims adjuster are repair process, body shop, and strong customer service.

Adjuster vs auto claims adjuster overview

	Adjuster	Auto Claims Adjuster
Yearly salary	$49,396	$52,621
Hourly rate	$23.75	$25.30
Growth rate	-6%	-6%
Number of jobs	7,936	16,187
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 72%
Average age	44	44
Years of experience	4	4

What does an adjuster do?

An adjuster is responsible for evaluating the extent of loss in the company by calculating the damage costs, determining the settlement payment to the client, and managing the reputation of the company for claims accountability. Adjusters must have extensive knowledge of the insurance principles and processes, following the state and federal regulations to protect clients and the business from insurance fraud. They collect documents from different organizations, perform field research, and interview witnesses to verify the accuracy of claims statement.

What does an auto claims adjuster do?

A claims adjuster inspects insurance claim liability for property damage or personal injuries and calculates payments. They can either work in-house for insurance companies or as external freelancers. They collect gathered information from different reliable sources to determine insurance obligations based on the degree of damage caused. It is part of their responsibility to interview claimants and witnesses and refer with experts like engineers or policyholders to estimate the damage and if it's covered by insurance policies.

Adjuster vs auto claims adjuster salary

Adjusters and auto claims adjusters have different pay scales, as shown below.

	Adjuster	Auto Claims Adjuster
Average salary	$49,396	$52,621
Salary range	Between $35,000 And $68,000	Between $38,000 And $71,000
Highest paying City	Parsippany-Troy Hills, NJ	Jersey City, NJ
Highest paying state	New Jersey	Alaska
Best paying company	FCCI	EMC Insurance
Best paying industry	Insurance	Insurance

Differences between adjuster and auto claims adjuster education

There are a few differences between an adjuster and an auto claims adjuster in terms of educational background:

	Adjuster	Auto Claims Adjuster
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 72%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Adjuster vs auto claims adjuster demographics

Here are the differences between adjusters' and auto claims adjusters' demographics:

	Adjuster	Auto Claims Adjuster
Average age	44	44
Gender ratio	Male, 56.9% Female, 43.1%	Male, 52.2% Female, 47.8%
Race ratio	Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.4% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between adjuster and auto claims adjuster duties and responsibilities

Adjuster example responsibilities.

Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
Review evidence obtain in liability investigations to evaluate a claim for success in recovery through litigation or arbitration.
Document measurements and relevant data to author estimates and appraisals utilizing Xactimate 28software.
Charge with answering and defending policy holders and company interests through independent and binding third-party arbitration proceedings.
Review departmental reports and financial data; prepare reports of findings, negotiating settlement demands or recommending litigation.
Prepare computerize estimates utilizing Xactimate and document all activity associate with the claim in clients web base claims management system.

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Auto claims adjuster example responsibilities.

Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
Work closely with staff attorneys to develop litigation strategies and prepare for depositions.
Provide feedback and implement strategies on claim investigation, reserving, settlement and litigation.
Research and review delinquent mortgage cases, financial scenarios and individual homeowner situations to develop solutions compliant with investor policy.
Prepare written arguments for arbitration and provide all supporting documentation and evidence.
Compile and submit arbitration applications against the insurers of at-fault parties who refuse liability.

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Adjuster vs auto claims adjuster skills

Common adjuster skills

Customer Service, 19%
Strong Customer Service, 7%
Litigation, 7%
Liability Claims, 6%
Policy Coverage, 6%
Insurance Claims, 4%

Common auto claims adjuster skills

Repair Process, 14%
Body Shop, 10%
Strong Customer Service, 9%
Vehicle Inspections, 8%
Insurance Claims, 7%
Customer Service, 5%

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Updated January 8, 2025

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