Adjuster vs senior claims adjuster

The differences between adjusters and senior claims adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an adjuster and a senior claims adjuster. Additionally, a senior claims adjuster has an average salary of $58,688, which is higher than the $49,396 average annual salary of an adjuster.

The top three skills for an adjuster include customer service, strong customer service and litigation. The most important skills for a senior claims adjuster are customer service, litigation, and coverage issues.

Adjuster vs senior claims adjuster overview

	Adjuster	Senior Claims Adjuster
Yearly salary	$49,396	$58,688
Hourly rate	$23.75	$28.22
Growth rate	-6%	-6%
Number of jobs	7,936	11,495
Job satisfaction	-	2
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 70%
Average age	44	44
Years of experience	4	4

What does an adjuster do?

An adjuster is responsible for evaluating the extent of loss in the company by calculating the damage costs, determining the settlement payment to the client, and managing the reputation of the company for claims accountability. Adjusters must have extensive knowledge of the insurance principles and processes, following the state and federal regulations to protect clients and the business from insurance fraud. They collect documents from different organizations, perform field research, and interview witnesses to verify the accuracy of claims statement.

What does a senior claims adjuster do?

A senior claims adjuster is in charge of inspecting and analyzing insurance claims to validate and adjust payments. Among their responsibilities include reviewing and verifying claims documents, visiting sites to investigate property damages and personal injuries, gathering evidence such as photos and videos, and conducting interviews with witnesses and clients. Moreover, as a senior claims adjuster, it is essential to lead and serve as a mentor to fellow claims adjusters while enforcing and promoting the company's policies and regulations.

Adjuster vs senior claims adjuster salary

Adjusters and senior claims adjusters have different pay scales, as shown below.

	Adjuster	Senior Claims Adjuster
Average salary	$49,396	$58,688
Salary range	Between $35,000 And $68,000	Between $37,000 And $91,000
Highest paying City	Parsippany-Troy Hills, NJ	Roseville, CA
Highest paying state	New Jersey	New Jersey
Best paying company	FCCI	EMC Insurance
Best paying industry	Insurance	Insurance

Differences between adjuster and senior claims adjuster education

There are a few differences between an adjuster and a senior claims adjuster in terms of educational background:

	Adjuster	Senior Claims Adjuster
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 70%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Adjuster vs senior claims adjuster demographics

Here are the differences between adjusters' and senior claims adjusters' demographics:

	Adjuster	Senior Claims Adjuster
Average age	44	44
Gender ratio	Male, 56.9% Female, 43.1%	Male, 48.2% Female, 51.8%
Race ratio	Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.4% American Indian and Alaska Native, 0.5%	Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between adjuster and senior claims adjuster duties and responsibilities

Adjuster example responsibilities.

Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
Review evidence obtain in liability investigations to evaluate a claim for success in recovery through litigation or arbitration.
Document measurements and relevant data to author estimates and appraisals utilizing Xactimate 28software.
Charge with answering and defending policy holders and company interests through independent and binding third-party arbitration proceedings.
Review departmental reports and financial data; prepare reports of findings, negotiating settlement demands or recommending litigation.
Prepare computerize estimates utilizing Xactimate and document all activity associate with the claim in clients web base claims management system.

Senior claims adjuster example responsibilities.

Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
Experience litigation adjuster proactively investigating, evaluating, and negotiating commercial and homeowner general liability casualty and property damage liability claims.
Prepare and calculate consumer pensions as well as variable & fix annuities.
Develop relationships with other departments such as sales, underwriting, and SIU in order to meet business goals.
Prepare property repair estimates utilizing Xactimate estimating software.
Structure settlement options with annuities and Medicare set-aside programs.

Adjuster vs senior claims adjuster skills

Common adjuster skills

Customer Service, 19%
Strong Customer Service, 7%
Litigation, 7%
Liability Claims, 6%
Policy Coverage, 6%
Insurance Claims, 4%

Common senior claims adjuster skills

Customer Service, 25%
Litigation, 9%
Coverage Issues, 6%
Strong Customer Service, 5%
Settlement Authority, 5%
Claims Handling, 3%

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Adjuster vs Senior Claims Adjuster

Updated January 8, 2025

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