Advance Auto Parts jobs in Gainesville, GA - 968 jobs
Store Driver
Advance Auto Parts 4.2
Advance Auto Parts job in Gainesville, GA
Responsibilities
Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned
Success Factors
Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Essential Job Skills Necessary for Success as a Driver
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Prior Experience that Sets a Driver up for Success
* Automotive parts experience is preferred
Education
* High school diploma or equivalent
Certificates, Licenses, Registrations
* Must have a valid driver's license with an acceptable driving record
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:
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$22k-27k yearly est. 4d ago
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Salesperson
Advance Auto Parts 4.2
Advance Auto Parts job in Gainesville, GA
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
* Provide excellent selling experience for DIY customer visits and phone calls
* Achieve personal sales goal and help store achieve its sales goals
* Provide DIY services including battery installation, testing, wiper installs, etc.
* Maintain store product and operational standards
* Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* General stocking including truck stocking and back stock
* Safely deliver parts to customers as needed
Success Factors
* Basic driving and navigation ability
* Ability to use delivery board system
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
* 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$18k-22k yearly est. 55d ago
Customer Service Representative (Bilingual)
Copart 4.8
Gainesville, GA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$18-20.3 hourly Auto-Apply 60d+ ago
Retail Print Sales Supervisor
Staples, Inc. 4.4
Canton, GA job
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Play a key role in helping your store, your people and your customers win.
Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
Drive customer satisfaction by focusing on customer engagement, quality, and the community
Coach associates in exceptional service, consultative selling, and total solutions
Be flexible to perform other duties as assigned
Lead and develop a team committed to operational excellence in driving profitable sales & margin
Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Essential skills and experience:
Able to work a flexible schedule based on the store's needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$31k-35k yearly est. Auto-Apply 1d ago
Operations Manager
Copart 4.8
Atlanta, GA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Reports To: General Manager (GM) or Assistant General Manager (AGM)
Position Summary
The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.
* Lead, hire, train, and support staff to meet performance and service goals.
* Ensure daily operations meet or exceed company standards and customer expectations.
* Manage scheduling, attendance, and payroll processes.
* Oversee cash handling, including daily bank deposits.
* Maintain inventory and order supplies as needed.
* Conduct regular team meetings and performance reviews.
* Manage vendor contracts and ensure compliance documentation.
* Ensure equipment and facility maintenance, including safety protocols.
* Address staff and customer concerns professionally.
* Foster positive employee relations.
* Oversee day-to-day operations and ensure process compliance.
* Travel occasionally to other locations and respond to facility alarms if needed.
* Perform additional duties as assigned.
* Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
Required Skills & Experience:
* Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence.
* High School Diploma (GED) required; some college preferred, reflecting a dedication to growth.
* Proficiency in Microsoft Office Suite is essential for effective communication and organization.
* Excellent verbal and written communication skills are required to inspire and connect.
* Ability to recruit, train, develop, and motivate staff reflects a passion for leadership.
* Strong customer service skills are necessary for creating positive experiences.
* Typing speed of at least 45 words per minute required for efficiency.
* Fluency in English is mandatory for clear communication, bilingual proficiency is a plus.
* Basic accounting and inventory management skills are needed for financial responsibility.
* Ability to thrive in a fast-paced environment emphasizes adaptability.
* Experience managing multiple processes for employees showcases organizational skills.
* Conflict resolution proficiency is necessary for fostering collaboration.
* Valid transportation is essential for accessibility.
$59,752 - $67,269
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$59.8k-67.3k yearly Auto-Apply 24d ago
Dispatcher
Copart 4.8
Atlanta, GA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
* Outbound calls to pick-up locations.
* Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
* Ensure sub-haulers meet company requirements prior to dispatching.
* Outbound calls to sellers.
* Solicit business.
* Utilize cost effective vendors to meet company budget objectives.
* Educate sub-haulers on company policies and procedures.
* Maintain and archive documents.
* Answer phone calls.
* Collect payments on member deliveries.
* Comply with Safety and enforce regulations.
* Print checks.
* Monitor incoming documents on the fax machine.
* Print reports as needed.
* Manage vendor relationships.
* Performs other duties as assigned.
Required Skills & Experience:
* Two years dispatch experience.
* One year customer service skills experience.
* High School Diploma or GED preferred.
* Excellent customer service skills and attitude.
* Excellent Communication Skills --verbal and written.
* Excellent organizational skills.
* Excellent time management skills.
* Typing speed 45 words per minute.
* Basic Ten key proficiency.
* Basic Math skills.
* Computer proficiency (MS Suite experience).
* Ability to operate office equipment.
* Multi- tasking.
* Ability to work in fast paced/diverse environment.
* Strong attention to detail.
* Know geographical area as well as ability to read maps.
* Work with minimal supervision.
* Occasional Overtime as needed.
* Bilingual Skill a plus.
Pay $21.05 - $23.71 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$21.1-23.7 hourly Auto-Apply 24d ago
Commercial Specialist
Autozone, Inc. 4.4
Atlanta, GA job
**Responsibilities** + Assistcommercial customerswith product selection and order management. + Maintain accuratebilling recordsand ensureon-time deliveries. + Conductaccount visitsto build relationships and ensure service quality. + Generate new business throughoutbound callsandin-person outreach.
+ Followcash handling procedures, including deposits and collections.
+ Document and inspect all deliveries for accuracy and condition.
+ Monitor and report onvehicle maintenance and safety.
+ Managebattery consignment inventoryand perform weekly stock checks.
+ Handlereturns and accident proceduresaccording to company policy.
+ Lead the commercial department in the absence of the Commercial Sales Manager.
+ Promote asafe and compliant work environmentfor all team members.
**Qualifications**
**What We Are Looking For**
+ Strong customer service and communication skills.
+ Ability to manage multiple tasks in a fast-paced environment.
+ Familiarity with billing, inventory, and delivery processes.
+ Commitment to safety and compliance with company procedures.
+ Valid driver's license and a clean driving record.
**You'll Go the Extra Mile If You Have**
+ Previous experience in commercial sales or automotive retail.
+ Knowledge of AutoZone systems and procedures.
+ Experience managing or supporting a team.
+ Strong organizational and problem-solving skills.
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
**Job Identification** 48643
**Job Schedule** Full time
**Pay Basis** Hourly
$33k-39k yearly est. 28d ago
Counter Service
Genuine Parts Company 4.1
Cumming, GA job
We are so much more than a Parts Store and we are looking for even
more
great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don't have to be able to tear a motor down and rebuild it (however, if you can, that's awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point - We welcome you!
What you will be doing:
Provide and source parts for specialized equipment for our fleet customers
Use your parts knowledge to assist other NAPA team members and answer questions for customers
Provide outstanding customer service and interact with management and technicians
Bring customer focus and high energy to our fast-paced environment.
Ask appropriate questions to ensure correct parts are researched and sourced.
Inform customers on parts availability.
This is the right opportunity for you if you:
Genuinely enjoy helping our fleet customers with their parts and service needs
Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks
Want to gain or grow your parts experience by working on a team with other NAPA parts professionals
Want to join a team where you can learn and grow your career - the opportunities are endless!
What you'll need:
Valid Driver's License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
High School Diploma or GED. Technical or Trade school courses or degree
Excellent verbal and written communication skills
Great listening skills and empathy for customer
Ability to work on or around an airport environment in a shop environment
And if you have this, even better (not a deal breaker if you don't):
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in airport ground support equipment
Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications
What's in it for you:
Competitive Pay
Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$25k-30k yearly est. Auto-Apply 3d ago
Retail Parts Pro 7879
Advance Auto Parts 4.2
Advance Auto Parts job in Stone Mountain, GA
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
* Provide GAS2 selling experience for DIY customer visits and phone calls
* Achieve personal / store sales goals and service objectives
* Manage DIY services including battery installation, testing, wiper installs, etc.
* Ensure high standards of customer service and store appearance standards
* Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
* Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY services
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Advanced parts lookup and sourcing
* Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$47k-71k yearly est. 60d+ ago
Seasonal Part Time Sales Help
Lids 4.7
Atlanta, GA job
EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.
Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at **************************. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.
Req ID: 26467
Location: 6396 - Perimeter Mall
About Our Company
General Position Summary
Principle Duties and Responsibilities
Providing excellent customer service by following LIDS Sports Group customer service programs.
Meet or exceed Company Objectives in all individual sales goals.
Participate in store maintenance per the current visual guidelines including: proper merchandising, signage and store cleanliness.
Maintain a professional appearance consistent with Dress Code Policy.
Additional Principal Duties and Responsibilities
Protect Company assets within guidelines of LIDS Retail policies.
Participate in restocking and resetting of merchandise.
Support and adhere to all LIDS Retail policies, procedures and guidelines.
Other duties as assigned.
Job Required Knowledge & Skills
Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
Ability to read and operate a computer.
Ability to lift up to 50 pounds.
Ability to climb a ladder and work with hands overhead.
Standing required for up to 100% of the work time.
Preferred Job Required Knowledge & Skills
Seasonal Part Time Associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, and location.
The seasonal duration of this position will conclude on January 6th.
Education
Reports To
EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.
Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at **************************. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.
Req ID: 26467
Location: 6396 - Perimeter Mall
$23k-27k yearly est. 40d ago
Outdoor Inventory Specialist
Copart 4.8
Gainesville, GA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Inventory Specialist will be responsible for the inventory of all vehicles at the facility within company timelines. Through the use of company provided tools, the Inventory Specialist will document vehicle condition within company standards which includes a complete inventory and supporting photographs of each vehicle. In addition, by using a system of priorities, the Inventory Specialist will be responsible for directing the flow of traffic in the receiving area to ensure timely processing of vehicle inventory. Finally, through a thorough understanding of Copart policy, the Inventory Specialist will be responsible for facilitating the Copart experience by offering solutions to meet customer's needs.
* Monitor, maintain and organize the receiving area.
* Operate camera and utilize a handheld inventory device to process incoming vehicles.
* Determine operational capability of motor vehicles Complete vehicle inspection inventories (TLEs) on required vehicles.
* Maintain inventory of all materials used.
* Compliance to company policies and procedures Compliance to safety requirements.
* Perform other duties as assigned.
Required Skills and Experience:
* Must be 18 years or older
* Ability to work outdoors in all seasons
* General automotive knowledge/mechanical aptitude preferred
* Basic computer proficiency, with the ability to operate handheld devices preferred
* Strong attention to detail
* Ability to work in a team environment
* Driver's license preferred
* Bilingual skill a plus.
Pay $18.00 - $20.29
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$28k-33k yearly est. Auto-Apply 60d+ ago
Parts Counterperson - Global Imports BMW
Sonic Automotive, Inc. 4.6
Atlanta, GA job
* Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line. * Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
* Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
* Set up orders for daily shipment, delivery, or pick up.
* Verify "will call" and "back order" files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone.
* Assist service technicians in selecting parts needed for repairs in process.
* Open a repair order envelope for all new repair orders.
* Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.
* Notify the Shop Foreman and the customer that ordered parts have been received.
* Answer parts phones when front counter is overloaded.
* Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition.
* File the requisition copy in the repair order envelope.
* Be friendly, professional and efficient when working with all customers, both on the phone and in person.
* Provide the same high level of service to the other dealership departments as is given to other customers.
* Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager.
* Ensure that all charge back sales are signed by the customers.
* When making tax exempt sales other than to a charge or cash account, ensure that the customer's full name, address, ICC number, and signature is obtained.
* Present the customer with the white copy of the invoice after removing the "tear strip." When doing business with regular cash customers, ensure that their "cash account" numbers are recorded to assure proper customer tracking.
* When a credit card is declined, notify the credit department. If they are not available, either decline to charge the purchase, or release the credit hold in accordance with the dealership's guidelines.
* Keep front and rear counter areas clean and uncluttered.
* Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.
* Keep current on new products and product updates.
* Participate in all training programs that are made available.
* Participate with the Parts Manager in maintaining a Lost Sale Tracking program.
* Clean computer terminals and printers daily.
* Must be legally and technically able to operate company and customer vehicles.
* Must be insurable by company insurance carrier.
* Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
* Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
$28k-35k yearly est. 7d ago
Assistant General Manager
Copart 4.8
Atlanta, GA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Reports To: General Manager (GM)
Position Summary
The Assistant General Manager will play a pivotal role in supporting the General Manager in executing the facility's comprehensive Planning, Organizing, Leading, and Controlling (P-O-L-C) functions. This position is essential in managing critical aspects of the P-O-L-C framework to drive the facility and its staff toward achieving ambitious budget goals, maximizing revenue, and enhancing customer satisfaction. With an in-depth understanding of Copart's policies and practices, the Assistant General Manager will deliver impactful, hands-on support to the team, fostering a dynamic customer-first culture. By providing creative and innovative solutions to address customers' needs, this role will not only uphold but elevate the company's standards for policy, quality, and service, positioning the facility for unparalleled success.
* Collaborate with the General Manager to manage facility operations, staff performance, and financial accountability, including monthly review of P&L statements for accuracy and improvement opportunities.
* Support hiring, training, and development of team members in alignment with company guidelines and performance expectations.
* Ensure daily operations run smoothly, resolving employee and customer issues professionally and efficiently
* Assist in facility audits and enforce compliance with internal policies, as well as county, state, EPA, and OSHA regulations.
* Foster strong relationships with customers, members, and sellers to drive satisfaction and loyalty.
* Monitor and lead staff performance using company metrics to achieve operational goals.
* Provide clear direction, coaching, and feedback to team members to ensure accountability, alignment, and foster positive employee relations.
* Champion a "customer-first" culture by delivering innovative, high-quality service in line with Copart standards.
* Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
* Extensive travel will be an integral part of the role, necessitating flexibility and adaptability
* Perform additional responsibilities as assigned by the General Manager.
Required Skills & Experience
* A minimum of two years' experience in a managerial role within logistics, distribution, or operations is highly desirable.
* A four-year college degree, military experience, or relevant work background is preferred and valued.
* A proven track record of driving operational excellence and consistently meeting corporate objectives in a leadership capacity is essential.
* Robust leadership experience and a proven ability to inspire and guide teams are crucial.
* Exceptional problem-solving abilities to navigate complex challenges are a must.
* Strong analytical skills for interpreting and forecasting financial budgets are required to support strategic decision-making.
* Demonstrated capability to develop, recommend, and implement innovative plans for continuous process improvement.
* Outstanding interpersonal skills are essential for effective collaboration and relationship-building.
* Superior written and verbal communication skills are required to convey ideas and information clearly and persuasively.
* Proven customer relations skills and experience to enhance client interactions and satisfaction are vital.
* Proficiency in all areas of Microsoft Office Suite is necessary for effective task management and reporting.
* Bilingual skills are an asset that can enhance team dynamics and client engagement.
* Reliable transportation is a requirement to facilitate mobility.
* A willingness to relocate for promotional opportunities is essential for career advancement.
Pay: $69,902 - $78,599
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$69.9k-78.6k yearly Auto-Apply 2d ago
Automotive Detailer- Overnights 7104 Norcross
Carmax 4.4
Atlanta, GA job
7104 - Norcross - 1975 Beaver Ruin Rd, Norcross, Georgia, 30071CarMax, the way your career should be!
When our vehicles shine, you will shine
CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results.
Qualifications and requirements
Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Customer focus and attention to detail
Possession of valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$26k-31k yearly est. Auto-Apply 40d ago
FRONT END LEAD ASSOC - DG MKT in STATHAM, GA S13877
Dollar General Corporation 4.4
Statham, GA job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
* Lead the work of sales associates serving as cashiers including six to eight active registers.
* Operate cash register and flatbed scanner as needed to provide great customer service.
* Authorize voids and overrides; count register; make bank deposits.
* Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
* Responsible for training new cashiers;
* Cash handling policies and procedures
* Proper Scanning technique
* Engaging the customer
* Cashier selling activity
* Asking for additional front end help when lines start to back up
* Responsible for the sanitation and execution of the front end cleaning schedule.
Qualifications
Knowledge, Skills and Abilities:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
* Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Ability and willingness to obtain required certifications in food handling.
Work Experience &/or Education:
* High school diploma or equivalent.
* One to two years of retail clerk experience.
* Previous lead experience and/or grocery store experience preferred.
* Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
With a career at The Home Depot, you can be yourself and also be part of something bigger.
In Enterprise Delivery Experience, we take a customer-backed approach to deliver outcomes that are most important to our customers: ensuring accurate, damage-free, and on-time delivery of orders, exactly as requested. The Product Management Manager - Customer Communications will lead a team of Product Managers to support delivery of transactional communications (Email, SMS, Push, Live Activities). Customer Communications sends out over 1B+ communications each year to our customers who purchase with us in-store or online for pickup or delivery.
The Product Management Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The Product Management Manager focuses on guiding and executing the delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Managers work closely with teams of developers, designers and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.
Key Responsibilities:
30% Strategy & Planning:
Looks across product teams and feature sets with a focus on alignment and dependencies
Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models
Determines value to the business of anticipated product updates
Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings
40% Delivery & Execution:
Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
Documents, reviews and ensures that all quality and change control standards are met
Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
Provides regular updates to leadership regarding progress of products within portfolio
30% People:
Provides leadership, mentoring and coaching to Product Managers
Attracts, retains and develops top talent to build a world class Product Management Team
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
Acts as a proponent of modern software development practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
Guides more junior team members in strategy, alignment, analysis and execution tasks
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Direct Manager/Direct Reports:
Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director.
Travel Requirements:
Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
5-7 years of relevant work experience
Proficiency in working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products
Proficiency in modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
Proficiency in creating, prioritizing and accepting epics and user stories
Proficiency in conducting user research and testing to understand needs
Proficiency in identifying goals, metrics and analytics to measure product value
Experience conducting competitive research and analysis
Experience guiding more junior team members through Product Management fundamentals in a professional setting
Experience balancing workloads across teams
Proficiency in active listening communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders
Experience managing and growing team members in a professional setting
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
5
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Develops Talent: Developing people to meet both their career goals and the organization's goals
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
$78k-100k yearly est. Auto-Apply 60d+ ago
Service Consultant
Carmax 4.4
Atlanta, GA job
7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
♦ Assist Service/Customer Operators with incoming service calls when needed.
♦ Accurately interview and document customer concerns.
♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
♦ Create repair orders, and route work to technicians or mechanical associates.
♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
♦ Consult with customers regarding needed repairs.
♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
♦ Close and invoice repair orders.
♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
♦ Collects service payments and manages cash including receiving and counting money.
♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
♦ Demonstrate exceptional interpersonal, communication, and customer service skills.
♦ Demonstrate exceptional telephone etiquette and active listening skills.
♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
♦ Meet or exceed CarMax guidelines for customer satisfaction.
♦ Read, interpret and transcribe data in order to maintain accurate records.
♦ Intermediate computer skills, including spreadsheet knowledge.
♦ Successfully work with associates in other departments within the store.
♦ Perform multiple duties in a high-energy, fast-paced working environment.
♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
♦ Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
♦ Requires walking or standing for extended periods of time.
♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$38k-45k yearly est. Auto-Apply 41d ago
Manager Field Loss Prevention- Atlanta, Georgia
Staples 4.4
Atlanta, GA job
The Loss Prevention team is a key strategic pillar within Staples US Retail organization and our people are the heart of our success. We believe in collaboration, curiosity and continuous learning in all that we think, create and do. We are investing in our people and our stores, empowering our people to learn, grow and deliver. Come be a part of a team that's leading the way in a new era of working and living.
The Field Loss Prevention Manager (FLPM) coordinates Loss Prevention and Safety related programs intended to protect Staples assets and ensure a safe environment for associates and customers within Staples US Retail locations. FLPM's support the Field and are relied on as a subject matter expert in operations, audit, training and investigation.
Job responsibilities:
Manages Loss Prevention initiatives and programs at store, District and Regional levels which includes a combination of 40-50+ retail locations within an assigned geographical area; overnight travel of ~50% required based on geography. Deliver programs through a combination of in-person and virtual oversight.
Executes and evaluates Loss Prevention related solutions through a combination of applications including data analysis, exception reporting, audits, training and investigation.
Utilizes and supports security systems including CCTV, EAS, access control and burglar alarm protection. Applies best practices, standards and processes to achieve effective system operations, efficiency and savings.
Loss Prevention and Investigations:
Monitors fraud prevention measures and executes investigations, both internal and external, with follow-through to conclusion. Works closely with Corporate Fraud to identify and resolve internal and external investigations.
Works with cross functional groups and departments to ensure seamless, integrated solutions to achieve common business goals including Store Operations, EHS, Human Resources, Associate Relations and Legal.
Conducts investigations in conjunction with Corporate and Field personnel, Human Resources and Associate Relations involving Workplace violence and Ethics.
Coordinates with Field operators to support operational efficiencies and minimize financial loss including in-stock and operational process, merchandise protection, physical inventory, cash revenue and theft exposure to maximize potential for sales and profit.
Executes LP operational audits to gauge and improve procedural compliance levels: Meet or exceed established audit frequency standards. Complete MPP (Merchandise Protection), Safety and Target Store Audits per established standards.
Oversees participation, execution and compliance to the US Retail Target Store Program as established. Work closely with store and Field business partners to support operational knowledge, understanding and efficiencies to minimize loss and improve profitability.
Provide training and support to include operational standards, Key Holder role and responsibility, managing store assets, Inventory Control standards to maximize in-stock positions, Cash Office controls to mitigate losses and Fraud trends to minimize future losses.
Proficient with LP related systems including ThinkLP, Agilence and Power BI to analyze data and provide analytics to support Field teams through financial and POS exception, investigation and audit analysis and provide reporting to Field and business partners.
Safety and EHS:
Responsible for managing workplace violence incidents including threat assessment, crisis management, and coordination with law enforcement and internal stakeholders in conjunction with Sr. Management to ensure a safe and secure work environment.
Manages programs designed to both reduce worker's compensation costs and improve the overall safe working condition for associates and customers.
Ensures compliance to safety training as required by OSHA and other regulatory agencies.
Works with Risk Management and Corporate EHS/Safety to analyze accident data, develop strategies to address root causes of accidents and ensure the execution of Safety programs. Augments the Safety programs in US Retail Stores providing services to include audits, training and investigations and supports programs designed to reduce and control fraud channels.
Qualifications
Bachelor's degree or equivalent with industry certification - LPC, CFI, CFE.
Minimum of 5-8 years District level or higher progressive Loss Prevention experience with supervisory responsibilities.
Experience with successful implementation and execution of Loss Prevention, Shortage and Fraud Control programs.
Experience in the development and implementation of Safety Programs intended to ensure a safe workplace to reduce and control worker's compensation costs.
Proficient in LP systems to include exception-based reporting and analysis i.e, Agilence, ThinkLP, Power BI, CCTV, EAS, Ethics Point, Alarm Management and Origami reporting systems.
Get great perks.
Generous amount of paid time off and bonus plan.
401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits.
Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
#LI-KA1
$33k-44k yearly est. Auto-Apply 60d+ ago
store driver
Advance Auto Parts, Inc. 4.2
Advance Auto Parts, Inc. job in Atlanta, GA
Position Responsibilities. Pick, stage and safely deliver parts to pro customers Pick up returns and cores. Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts. Build and maintai Driver, Automotive, Sales, Customer
$22k-27k yearly est. 6d ago
Commercial Specialist
Autozone, Inc. 4.4
Stone Mountain, GA job
**Responsibilities** + Assistcommercial customerswith product selection and order management. + Maintain accuratebilling recordsand ensureon-time deliveries. + Conductaccount visitsto build relationships and ensure service quality. + Generate new business throughoutbound callsandin-person outreach.
+ Followcash handling procedures, including deposits and collections.
+ Document and inspect all deliveries for accuracy and condition.
+ Monitor and report onvehicle maintenance and safety.
+ Managebattery consignment inventoryand perform weekly stock checks.
+ Handlereturns and accident proceduresaccording to company policy.
+ Lead the commercial department in the absence of the Commercial Sales Manager.
+ Promote asafe and compliant work environmentfor all team members.
**Qualifications**
**What We Are Looking For**
+ Strong customer service and communication skills.
+ Ability to manage multiple tasks in a fast-paced environment.
+ Familiarity with billing, inventory, and delivery processes.
+ Commitment to safety and compliance with company procedures.
+ Valid driver's license and a clean driving record.
**You'll Go the Extra Mile If You Have**
+ Previous experience in commercial sales or automotive retail.
+ Knowledge of AutoZone systems and procedures.
+ Experience managing or supporting a team.
+ Strong organizational and problem-solving skills.
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
**Job Identification** 14725
**Job Schedule** Full time
**Pay Basis** Hourly