Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Do you enjoy helping people? Do you thrive in a fast paced, customer focused environment? Then start your rewarding career as a part of our growing Customer Service team!
As a Contact Center Customer Service Advocate, you will help and work with customers to improve their health, well-being and sense of security.
As a Customer Service Advocate, you are offered extensive, paid hands on training, a supportive post-training environment to pave your success. New York Life Insurance Company encourages career development and offers continuing educational resources internally and externally to help you in your career advancement.
Role Overview:
In this pivotal role, the Customer Service Advocate receives inbound customer calls on general inquiries regarding Short Term and State Disability benefits, eligibility, coverage and payment status, as well as provide solutions for customers and clients via phone. Creative problem solving, critical thinking and empathy skills are essential. Professional interaction, active and passive listening skills and the ability to utilize computer- based resources in a highly effective manner to educate and provide accurate responses to customer inquiries is crucial for success in the role, along with the innate ability to be compassionate and empathetic when appropriate when handling complex customer inquiries.
What You'll Do:
Customer Service Advocate respond to customer inquiries primarily regarding:
• Eligibility associated with their disability
• Understanding of claim status
• Understanding of claim payments related to disability plans
• Researching customer information and inputting data into designated system.
• Assist customers with outbound calls to provider's office to obtain medical records for disability claim
Customer Service Advocates are measured on:
• Direct feedback from customer via post call surveys, which include:
o The ability of the customer service advocate to resolve their inquiry
o Their satisfaction with the overall experience while they spoke with the advocate
o The level of effort that the customer experienced in resolving their inquiry
o Internal quality assessments that measure how accurately and efficiently the customer service advocate responded to the inquiry
Core Competencies of this role:
• Customer Focus- Consistently goes above and beyond to understand customer requirements and surpass their expectations.
• Communicates Effectively- Proactively shares a great deal of information; considers what others want to know, not just what they need to know.
• Manages Conflict- Shows a positive approach in times of conflict and helps to dispel tension when there are differences of opinion.
• Situational Adaptability- Swiftly determines when flexibility is required and skillfully shifts own approach.
• Nimble Learning- Consistently asks meaningful questions of others to learn from their experience and knowledge.
• Optimizes Work Processes- Consistently adheres to defined and communicated standards, methods, and procedures.
What You'll Bring:
• High School Diploma or equivalent required, Associates or Bachelor's degree preferred
• Customer service experience preferred
• Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer
• Excellent written and oral communication skills
• Ability to perform in a high volume, fast paced call center environment
• Proven ability to work independently as well as a productive member of a team
• Exceptional organizational and time-management focus
#LI-AP1
#LI-HYBRID
*Candidates must reside within 50 miles radius of our 116 15th Street, 7th Floor. PittsburghPA 15222 location to be cosidered*
Pay Transparency
Salary range: $40,000-$47,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of
Fortune's
World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ********************
Job Requisition ID: 93098
#GBS
$40k-47k yearly 25d ago
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Service Learning & Development Senior Trainer
New York Life Insurance 4.5
Pittsburgh, PA job
Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Service Learning & Development Senior Trainer
Business Unit: Group Benefit Solutions
Department: Service Learning & Development
Job Title: Senior Trainer, Service Learning & Development
Level: PF3
Location of role:
1) Pittsburgh, PA
2) Bethlehem, PA
3) Dallas, TX
4) New York, NY
Role Overview:
The Service Learning & Development Senior Trainer is responsible for designing, facilitating, and continuously improving performance-based learning programs that support organizational service excellence. This role focuses on new hire onboarding, skill development and strategic learning initiatives for service team members, ensuring alignment with business goals and compliance standards.
Key Responsibilities:
• Lead the development and delivery of role specific training programs for service teams, including onboarding, upskilling, and project learning needs.
• Collaborate with legal, compliance, and operational teams to integrate regulatory updates and best practices into training content.
• Maintain curriculum design, ensuring materials are current, engaging, and effective for both in-person and virtual environments.
• Analyze audit outputs and performance trends to identify skill gaps; develop targeted learning solutions to address these gaps.
• Serve as a subject matter expert (SME) for service processes, systems, and client experience standards.
• Mentor and coach trainers and team members, fostering a culture of collaboration and continuous improvement.
• Manage classroom and virtual training environments, monitoring learner engagement and performance.
• Evaluate training effectiveness through existing feedback, assessments, and business impact metrics.
• Partner with business leaders to assess training needs and align learning initiatives with strategic objectives.
• Drive innovation in learning methods, leveraging technology and new approaches to enhance service delivery.
Skills & Competencies
• Advanced facilitation and presentation skills; able to lead role-specific training sessions independently.
• Deep functional and technical knowledge of Group Benefit Service Operations, systems, and client experience management.
• Strong mentoring and coaching abilities, with a track record of developing others.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to manage ambiguity, prioritize tasks, and drive accountability.
• Action-oriented, nimble learner, and effective collaborator across all organizational levels.
• Proficient in Microsoft Office, SharePoint, MSTeams, and other learning platforms.
• Growth mindset in supporting AI within Service Operations.
Minimum Qualifications
• Bachelor's degree in education or related field preferred.
• 5+ years of experience in training, coaching, curriculum development, or service operations.
• Certification in training and development or facilitation (preferred).
• Demonstrated success in designing and delivering impactful learning.
• Experience with Knowledge Management development and governance.
Preferred Qualifications
• Experience in Group Benefits learning, employee development, and change management.
• Proven ability to innovate and implement new learning strategies.
• Strong analytical skills for evaluating training effectiveness and business impact.
• Experience in Lean Six Sigma Continuous Improvement organization.
Competencies
• Manages Ambiguity
• Communicates Effectively
• Interpersonal Savvy
• Nimble Learning
• Ensures Accountability
• Action Oriented
• Collaborative Team Member
Location of role:
1) Pittsburgh, PA
2) Bethlehem, PA
3) Dallas, TX
4) New York, NY
Pay Transparency
Salary range: $73,000-$104,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of
Fortune's
World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ********************
Job Requisition ID: 93078
#GBS
$73k-104k yearly 42d ago
Fast Track to Management
New York Life Insurance Company 4.5
Pittsburgh, PA job
Job DescriptionAre you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We'll train you in valuable skills, such as marketing, business development, and customer relationship management, and provide you with the tools you need to further your career.
Then we'll train you and provide you with access to the tools you need for a career in management.
What we're looking for We're looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses-motivated people who can answer yes to one of the following questions: • Do you have sales or managerial experience in another industry? • Have you previously run your own business? • Do you have an MBA or other equivalent degree? In the Accelerated Path to Management Program, you'll start off as a financial professional, learning how to sell our products, building client relationships, and meeting specific requirements1 before transitioning into a management role.
You'll then undergo a six-month intensive training program designed to prime you for success as a manager.
You will use that experience to understand how to recruit and coach others to success.
What we offer Your first year You'll learn firsthand about a financial professional's role and day-to-day work by working as a financial professional for the first year of your career journey with New York Life.
We will provide you with complete training, access to digital tools, and a comprehensive product suite.
Training and resources You will receive top-notch training that will give you an understanding and appreciation for the strength and value of New York Life.
Beyond this training and support, New York Life will provide access to the resources you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content.
Product Solutions You will learn about our robust products and services that can help clients and their families achieve their financial goals.
Together with its subsidiaries, New York Life provides a range of competitive insurance and financial products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds through our broker-dealer, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency.
You will be required to hold securities licenses and FINRA registrations and affiliate with NYLIFE Securities as a registered representative before you can offer investment products.
Your transition to a Field Manager role After meeting specific requirements for the first 12 months as a financial professional, you will enter a specialized six-month Associate Partner training program.
We'll help you to lead and build your team of financial professionals.
Throughout your career journey with New York Life, you'll continue to have opportunities to grow and be promoted to increasingly senior levels of management.
How we will compensate you When you begin with New York Life as a financial professional, you will receive income that is commission-based.
If you meet the requirements and approvals to become an Associate Partner, you will receive a salary.
The salary range for an Associate Partner is $60,000-$150,000 (in California, the salary range is $62,400-$150,000), plus you will be eligible for additional compensation related to the agents you recruit and develop (“R&Ds”).
R&Ds are additional compensation that is designed to increase your income and to reimburse for any reasonable and necessary expenses we do not otherwise reimburse.
You will also be eligible for medical, dental, and vision benefits, life, long-term disability, and accidental death and dismemberment coverages, a pension plan,4 and a 401(k) savings plan.
New York Life will value and reward your hard work and success.
You'll have significant income potential over time, because our field managers' compensation is directly aligned with their recruiting performance and the production level of their team of financial professionals.
The average income among our 586 recruiters at all levels in 2021 was $270,890.
6 About New York Life New York Life is a Fortune 100 company with a long history of doing good.
We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals.
As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors.
We are focused on long-term success for our clients.
To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for our clients.
Awards & Accolades We're proud of our financial strength • A++ Superior (A.
M.
Best) • AAA Exceptionally Strong (Fitch) • Aaa Exceptional (Moody's) • AA+ Very Strong (Standard & Poor's) We're proud of the training we offer • Training Magazine's APEX Award for 2022 We're proud the be recognized by organizations that also value diversity • Latino Leaders: 2022 Best Companies for Latinos to Work For • Human Rights Campaign: 2022 Corporate Equality Index • Forbes 2022: America's Best Employers for Diversity We're proud of the way we serve our clients• 5.
5 million lives protected (includes all owners of individual life insurance and annuity policies) • $4.
9 billion in living benefits awarded (includes life and annuity cash value accumulation and qualifying policy dividends paid.
Dividends are not guaranteed.
) • $938 million lifetime annuity paid (includes all payouts on individual income annuity products) • Over $1.
1 trillion life insurance protection in force (includes term, whole, and universal life)
$62.4k-150k yearly 30d ago
Financial Sales Professional
New York Life Insurance Company 4.5
Pittsburgh, PA job
Job DescriptionAre you a leader who has the following traits? • Competitive • Entrepreneurial • Coachable • Communicative • Self-disciplined • Authentic If the answer is yes, consider becoming an insurance agent to drive positive impact in the lives of families every day.
At New York Life, you're in control of your career journey.
Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success.
What we're looking for.
.
.
We're looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses.
This is not just a sales job-it's a career with purpose and opportunity.
You'll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college.
As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come.
You will grow personally and professionally along with your clients.
What we offer.
.
.
Training and development We'll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations.
We are so committed to training that we'll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business.
You'll also get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents.
Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content.
Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds1 through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals.
You'll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,2 estate planning strategies, and business solutions.
Human guidance When you join New York Life, you're joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow insurance agents.
How we will compensate you.
You have the power to determine your own income with our commission-based compensation.
In 2022, the average income of our agents under the N8 and N9 Agent's Contract who met annual minimum sales production requirements was $115,917.
3 Individual agent performance will determine your income.
Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.
About New York Life.
.
.
New York Life is a Fortune 100 company with a long history of doing good.
We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals.
As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors.
We are focused on the long-term success of our clients.
Awards & Accolades.
.
.
We're proud of our financial strength.
• A++ Superior (A.
M.
Best) • AAA Exceptionally Strong (Fitch) • Aaa Exceptional (Moody's) • AA+ Very Strong (Standard & Poor's) We're proud of the training we offer.
• Training Magazine's APEX Award for 2022 We're proud to be recognized by organizations that also value diversity.
• Human Rights Campaign: 2022 Corporate Equality Index • Forbes 2022: America's Best Employers for Diversity • Latino Leaders 2022 Best Companies for Latinos to Work For We're proud of the help we've provided and continue to provide our clients.
• 5.
3 million LIVES PROTECTED.
Includes all owners of individual life insurance and annuity policies • $579 million LIFETIME ANNUITY INCOME PAID.
Includes all payouts on individual income annuity products.
• $4.
5 billion IN LIVING BENEFITS AWARDED.
Includes life and annuity cash value accumulation and qualifying policy dividends paid.
Dividends are not guaranteed.
• Over $1.
2 trillion LIFE INSURANCE PROTECTION IN FORCE.
Includes term, whole, and universal life.
$115.9k yearly 30d ago
Auto Damage Trainee
Geico 4.1
Pittsburgh, PA job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Auto Damage Trainee - Monroeville, PA (East Pittsburgh)
Salary: $27.98 per hour / $56,375 annually
Sign on bonus: $1,500 for candidates who hold an adjusters license that is active and in good standing.
Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We're looking for Auto Damage Trainees in Monroeville, PA (East Pittsburgh) who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different environments is also key, as our auto damage adjusters may work from their home, a body shop, a virtual estimating center, or even on the road.
Our industry-leading, paid training will teach you the ins and outs of automobile damage adjusting, so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally motivated as they are compassionate. Your unique skillset, along with the latest auto-adjusting tools and tech, will help you:
Inspect and assess vehicle damage caused by all types of accidents
Estimate vehicle repair costs and negotiate equitable settlements
Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers.
As an Auto Damage Trainee, you'll be constantly challenged to continue growing your skills and knowledge to better understand our industry, company, and customers. If you want a career with plenty of growth opportunities, let's talk.
Salary:
Salary: $27.98 per hour / $56,375 annually
Qualifications & Skills:
Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits
Willingness to be flexible with primary work location - position may require either remote or in-office work
Solid computer, mechanical aptitude, and multi-tasking skills
Effective attention to detail and decision-making skills
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$56.4k yearly Auto-Apply 2d ago
Sr. Loss Sensitive Construction Underwriter, Account Executive Officer
The Travelers Companies 4.4
Pittsburgh, PA job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$120,400.00 - $198,700.00
Target Openings
1
What Is the Opportunity?
The Account Executive Officer (AEO), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of an assigned book of business.
* Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
* Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
* Identify and capture new business opportunities using consultative marketing and sales skills.
* Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
* May assist in the training and mentoring of less experienced Account Executives.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* Six to eight years of relevant underwriting experience with experience in construction loss sensitive.
* Deep knowledge of construction loss sensitive products, the regulatory environment, and the local insurance market.
* Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
* Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
* CPCU designation.
What is a Must Have?
* Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$120.4k-198.7k yearly 28d ago
Experienced Auto Claim Representative
The Travelers Companies 4.4
Pittsburgh, PA job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$55,200.00 - $91,100.00
Target Openings
5
What Is the Opportunity?
* There is also a potential for up to a $10,000 sign-on bonus! *
Be the Hero in Someone's Story
When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
As a Claim Rep, you will be responsible for managing, evaluating, and processing claims in a timely and accurate manner.
In this detail-oriented and customer focused role, you will work closely with insureds to ensure claims are resolved efficiently while maintaining a high level of professionalism, empathy, and service throughout the claims handling process.
Travelers offers a hybrid work location model that is designed to support flexibility.
What Will You Do?
Provide quality claim handling of Auto claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.
Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.
Determine claim eligibility, coverage, liability, and settlement amounts.
Ensure accurate and complete documentation of claim files and transactions.
Identify and escalate potential fraud or complex claims for further investigation.
Coordinate with internal teams such as investigators, legal, and customer service, as needed.
What Will Our Ideal Candidate Have?
* Bachelor's Degree.
* Three years of experience in insurance claims, preferably Auto claims.
* Experience with claims management and software systems.
* Strong understanding of insurance principles, terminology with the ability to understand and articulate policies.
* Strong analytical and problem-solving skills.
* Proven ability to handle complex claims and negotiate settlements.
* Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.
What is a Must Have?
* High School Diploma or GED.
* One year previous Auto claim handling experience or successful completion of Travelers Auto Claim Representative training program.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$55.2k-91.1k yearly 1d ago
Risk Engineering Development Program - Summer 2026
Liberty Mutual 4.5
Pittsburgh, PA job
Launch your career at Liberty Mutual Insurance - A Fortune 100 Company! Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual Insurance's Property Risk Engineering group might be right for you. Our Risk Engineering team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual Insurance's mission of helping people live safer, more secure lives. Liberty Mutual Insurance is currently hiring for our Entry Level Associate Consultant position.
Responsibilities:
* Acquires the knowledge and skills needed to provide commercial insurance customers with consultation services for an array of risk engineering products/services through the successful completion of an entry-level training program and experience.
* Conducts extensive research, data collection and evaluation and analysis in order to make recommendations to control customer's source of risk, loss and/or costs.
* This is the entry-level to the risk engineering consultant job family.
Qualifications
Qualifications:
* Bachelor's degree in Engineering (Mechanical, Civil, Electrical, Chemical, Fire Protection, or related field)
* 0-2 years of professional experience
* A strong academic record with a cumulative 3.0 GPA preferred. Additional requirements may apply.
* Ability to learn property insurance products, services and risk engineering concepts (risk assessment, risk analysis, solutions management, progress measurement, etc.)
* Successfully complete the entry-level training modules.
* Effective written, oral, and interpersonal skills to develop and maintain relationships with customers
* Ability to conduct extensive research, evaluation and analysis.
* Position requires travel, including regular customer site visits.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
$61k-83k yearly est. Auto-Apply 19d ago
Claims Administrative Support Specialist
Progressive 4.4
Monroeville, PA job
Candidate must reside within a 40-mile radius of the Monroeville office located at 4350 Northern Pike, Monroeville, PA 15146. Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.
Must-have qualifications
* High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
* [OR] one year post-secondary education
Preferred skills
* Proficiency using office equipment
* Proven organizational skills
* Ability to multi-task and quickly switch duties
* Communication skills with the ability to work in a team-environment
* Customer service and follow-up skills
Location: Monroeville, PA (4350 Northern Pike, Monroeville, PA 15146). Candidate must reside within a 40-mile radius to the office location.
Schedule: Monday through Friday, 8a - 5p
Compensation
* $19.63 - $20.52/hour
* Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at ****************************************************************
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$19.6-20.5 hourly 5d ago
Reverse Mortgage Originator Development Program
Mutual of Omaha Mortgage 4.7
Pittsburgh, PA job
This is a great opportunity to launch your career into the reverse mortgage industry with our 12-month development program.
Come join the winning team, with over 100 years of success and stability. We give you all the tools and training that you need to succeed in this rewarding career.
We work with retirees to strategically improve the sustainability of their retirement income.
You can expect the following:
Our leading-edge compensation package sees our Loan Officers on average, earning $150,000 annually with the potential for more
Hourly market-based non-recoverable draw of $11.54 - $18.69 plus commission for the first 12 months while we help you grow your business
Industry leading training from the nation's top sales leaders
Brand recognition of a Fortune 300 organization founded in 1909
World-class sales, marketing, and operations support
Revolutionary sales process for working with both consumers and professionals
We encourage successful traditional mortgage loan originators to apply. Pittsburgh, PA.
Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:
Paid Sick Time - 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
Multiple PPO Medical Plans, as well as HDHP eligible plan.
Dental Coverage
Vision Coverage
Company Paid Life Insurance
Additional Benefits including - Optional Life, FSA, Pet Insurance etc.
401K with a generous employer match
Free Legal Services
Employee Loan Program
$41k-69k yearly est. Auto-Apply 16d ago
Territory Sales Representative
Progressive 4.4
Pittsburgh, PA job
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a territory sales representative, you'll be the face of Progressive for independent agencies. In this role, you'll meet with agents in your assigned territory to influence and advocate for increased utilization of Progressive's products and services. You'll tailor your agent meetings to create opportunities to benefit both Progressive and the agency. As an account sales representative, you'll manage the quality of the book of business and overcome objections to drive profitable growth within your territory. By becoming a trusted partner, you'll learn the agency's goals and how our products fit into those goals. You'll be provided a company vehicle, phone, laptop, and company credit card.
Territory: Pittsburg, PA and surrounding communities.
Home office location: Pittsburg, PA or surrounding communities
Travel Requirements: Candidates must be able to occasionally travel to and meet with all agencies within this geographic area. Overnight travel will be required within the territory (approximately 1-2 times per month). Additional overnights may take place for agent meetings/conferences or team meetings outside of the assigned territory. In addition, overnight travel will be required to attend training in either Ohio or Florida.
* Our interview process for this position will include at least one in-person interview, if you advance after the phone interview
Must-have qualifications
* High School diploma/GED equivalent or higher and a minimum of six years outside business to business sales experience or territory management experience.
* {OR} Bachelor's degree or higher and a minimum of three years outside business to business sales experience or territory management experience.
* This position requires compliance with Progressive's driving standards and\or policy.
* This position requires a valid driver's license and auto insurance.
Preferred skills
* Outside business-to-business sales experience with a demonstrated ability to advocate, influence, and advance results and business outcomes
* Ability to manage work and weekly schedule independently and efficiently- prior experience in a field-based role
* Ability to use formal and informal networks to accomplish goals and review data sources
* Proficient in Microsoft Office (i.e., Word, Excel, and PowerPoint)
* Experience with a sales or customer relationship management tool (i.e., Salesforce)
Compensation
* $90,000-$105,000
* Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at ****************************************************************
#LI-CM1
#LI-Hybrid
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$90k-105k yearly 23d ago
Account Underwriter - Private & Non Profit Management Liability
The Travelers Companies 4.4
Pittsburgh, PA job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$70,400.00 - $116,200.00
Target Openings
1
What Is the Opportunity?
Bond & Specialty Insurance provides management and professional liability insurance, as well as surety bonds to businesses and non-profit organizations of all sizes. As an underwriter, you will have a dynamic role that blends evaluating and analyzing financial and business risk, building relationships, and selling and negotiating with clients, agents, and brokers.
This role is part of the Private & Non-Profit Liability team which provides financial protection to private and non-profit companies. Team members work in a fast-paced environment that analyzes complex data related to financial performance, industry and economic exposures, and risk management practices. Coverages range from Directors and Officers Liability, Employment Practices Liability, Fiduciary Liability, CyberRisk, Kidnap and Ransom, Crime, and Identity Fraud Expense Reimbursement.
As an Account Underwriter, Private & Non-Profit, you will build relationships with agents and brokers to provide insurance or surety solutions to customers through various communication and collaboration platforms such as email, phone, Zoom, Microsoft Teams, and limited in-person engagements. You will work closely with assigned Account Executive(s) and enterprise partners to analyze and evaluate risk to achieve business goals within an assigned book of business. As an Account Underwriter, you are decisive, detail-oriented, and are learning to build relationships internally and externally to drive results. As you develop the ability to assess risk and sell our products, you will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of a typically smaller assigned book of business largely composed of existing accounts.
* Underwrite and negotiate routine customer accounts to minimize risk and maximize profitability.
* Partner with leadership to execute business unit underwriting strategies across your book of business to achieve profit and growth objectives.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
* Foster and maintain relationships with external partners through regular touchpoints and engagement. Travel to such touchpoints may be requested on a limited basis.
* Learn to identify and capture new business opportunities using consultative marketing and sales skills.
* Collaborate with assigned Account Executive(s) to execute agency, region, and group sales plans with guidance from management.
* Complete underwriting support activities for assigned agents on a limited basis.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* One to three years of applicable underwriting experience.
* Working knowledge of products, the regulatory environment, and local market conditions.
* Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyze available information to make decisions in alignment with our risk appetite.
* Communication skills with the ability to negotiate with agents and brokers.
What is a Must Have?
* One year of related professional experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$70.4k-116.2k yearly 2d ago
Insurance Based Financial Advisor
Mutual of Omaha Financial Advisors 4.7
Pittsburgh, PA job
The Company Behind You A national insurance and financial services company, Mutual of Omaha has been in the business for more than 100 years. With affiliates, the company manages assets in excess of $28 billion. Our advisors are responsible for providing insurance, investment products and advice to our clients.
For more than 100 years, Mutual of Omaha's representatives has helped millions of families reach their financial goals and plan for a secure future. Here's what you can expect:
Access to a complete line of insurance and financial products and services.
The backing of a strong, stable, and secure company.
Solid consumer brand awareness such as Mutual of Omaha's Wild Kingdom, and key national sponsorships such as USA Swimming and the professional golfers on the PGA, LPGA and Nationwide tours.
National and local TV and print advertising focused on our products and services. Strong company ratings from industry raters like A.M. Best, Standard & Poor's and Moody's Investors Service
Job Description
As an Insurance Based Financial Advisor with Mutual of Omaha Financial Advisors, your goal is creating, maintaining, and protect the financial stability for your clients. The main priority is developing relationships with your clients based on trust, honesty, and integrity. With your ability to assess a client's current financial state and create a plan for a successful financial future, you'll earn the respect of your clients and colleagues.
You'll use insurance as a foundation on your path to becoming a Financial Advisor, starting by obtaining the appropriate insurance licensing for your state. When you help ensure that clients are financially prepared for life's uncertainties in the future, they can enjoy financial investments and plans of the present.
Whether you are just starting in the industry or want to further develop an existing practice, the Neil Chonofsky Division Office is dedicated to helping you toward many years of success.
Using a proven training program, you will learn business essentials from industry leaders and specialists. We'll provide the tools to help you break into new niche markets, cultivate natural markets, and a referral process to take advantage of those markets. Most importantly, we will provide you with the stability and environment necessary to develop a thriving practice.
An opportunity with Mutual of Omaha can provide you with:
Unlimited income potential, plus bonuses & other awards
Financial support during your early years to help you build your business
Worldwide incentive travel - some trips have included Hawaii, Rio de Janerio and China
Be in business for yourself, but not by yourself!
Mutual of Omaha offers one of the most comprehensive training programs in the industry. There are turn-key lessons dedicated to getting you off to a fast start, as well as local and regional business and marketing support. We offer a clearly defined path to support your professional growth. By offering specialties in Insurance-Based Financial Advising, we protect families and businesses against risk and life's uncertainties.
There is also unparalleled management and development training available for those who decide that recruiting and developing their own team of advisors. Additionally, we offer niche markets for those who specialize in a particular arena of financial advising.
Making A Difference
What motivates advisors? It's what they consider their mission; helping protect individuals, families and businesses. Our agents make a real difference in peoples lives. Good planning can impact families for generations.
If you're looking for more than just another job, take a look at Mutual of Omaha Financial Advisors.
For more information on a career with Mutual of Omaha visit: ***********************************************
We have offices located in Bell Bell, PA, Bethlehem, PA, Marlton, NJ, Baltimore, MD, Pittsburgh, PA, Cleveland, OH, and Rohoboth, DE. Please contact us if you are interested in any of these areas or visit: ********************** and a recruiter will contact you directly.
Check us out on Facebook at **************************************
Qualifications
Must have Life, accident & Health Insurance Licenses OR the ability to obtain licenses prior to your start date
Encouraged to obtain Series 6/63 or Series 7 within one year and Series 65 or Series 66 within two years
Must have reliable transportation (A reliable automobile is necessary for this position)
Bachelors and/or Associates degree preferred, or prior experience in the industry
Able to work on a full-time basis (with schedule flexibility permitted). Must have good Time Management skills
Must consent to a full background investigation which will serve as a factor in establishing eligibility for contracting with Mutual of Omaha
Must have Strong Moral and Ethical believes and a strong will to help others
Must have a positive attitude, a willingness to learn and an understanding and belief of the importance of insurance and financial advising
Desired Skills & Experience:
Strong leadership and organizational skills - you are as successful as you want to be with Mutual of Omaha. We want you to develop into a mentor and an ambassador for our company, and it starts at the top.
Good interpersonal skills - you are always going to meet new people with this opportunity. Having the ability to communicate with people is one of the biggest indicators of who will be our successful advisors.
Motivated and self-driven - If this job were easy, everyone would do it. For the elite that make Insurance-Based Financial Advising their calling, it offers a rewarding life in more ways than one. Only you can determine how successful you will be.
Entrepreneurial spirit to run your own business - you are your own boss with Mutual of Omaha. You decide when you want to work, and you are responsible for the development of yourself and your staff. This leads to the desired culture your office will need to be successful.
Ability and willingness to implement existing systems and technology - at Mutual of Omaha, we have resources available to insure that you succeed. If you are willing to learn our systems and methods, you will be someone who is successful with this company.
Take the Next Step
If you are interested in learning more about this great career opportunity go to: http://**********************/ and complete the contact information card on the website. For an inside look in a sales career with Mutual of Omaha's leading national agency visit: ***********************************************.
Additional Information
Shanna Franceschelli
Training Recruiting Specialist
Mutual of Omaha Financial Advisors
Pittsburgh, PA
Contact Info
:
************** ext. 224
chonofskydo.com
advisorcareers.com
rewardingtalent.com
Like us on Facebook!
***********************************************
Follow us on Twitter:
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$52k-91k yearly est. 3d ago
Customer Service Advocate - Pittsburgh
New York Life 4.5
Pittsburgh, PA job
Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Do you enjoy helping people? Do you thrive in a fast paced, customer focused environment? Then start your rewarding career as a part of our growing Customer Service team!
As a Contact Center Customer Service Advocate, you will help and work with customers to improve their health, well-being and sense of security.
As a Customer Service Advocate, you are offered extensive, paid hands on training, a supportive post-training environment to pave your success. New York Life Insurance Company encourages career development and offers continuing educational resources internally and externally to help you in your career advancement.
Role Overview:
In this pivotal role, the Customer Service Advocate receives inbound customer calls on general inquiries regarding Short Term and State Disability benefits, eligibility, coverage and payment status, as well as provide solutions for customers and clients via phone. Creative problem solving, critical thinking and empathy skills are essential. Professional interaction, active and passive listening skills and the ability to utilize computer- based resources in a highly effective manner to educate and provide accurate responses to customer inquiries is crucial for success in the role, along with the innate ability to be compassionate and empathetic when appropriate when handling complex customer inquiries.
What You'll Do:
Customer Service Advocate respond to customer inquiries primarily regarding:
* Eligibility associated with their disability
* Understanding of claim status
* Understanding of claim payments related to disability plans
* Researching customer information and inputting data into designated system.
* Assist customers with outbound calls to provider's office to obtain medical records for disability claim
Customer Service Advocates are measured on:
* Direct feedback from customer via post call surveys, which include:
o The ability of the customer service advocate to resolve their inquiry
o Their satisfaction with the overall experience while they spoke with the advocate
o The level of effort that the customer experienced in resolving their inquiry
o Internal quality assessments that measure how accurately and efficiently the customer service advocate responded to the inquiry
Core Competencies of this role:
* Customer Focus- Consistently goes above and beyond to understand customer requirements and surpass their expectations.
* Communicates Effectively- Proactively shares a great deal of information; considers what others want to know, not just what they need to know.
* Manages Conflict- Shows a positive approach in times of conflict and helps to dispel tension when there are differences of opinion.
* Situational Adaptability- Swiftly determines when flexibility is required and skillfully shifts own approach.
* Nimble Learning- Consistently asks meaningful questions of others to learn from their experience and knowledge.
* Optimizes Work Processes- Consistently adheres to defined and communicated standards, methods, and procedures.
What You'll Bring:
* High School Diploma or equivalent required, Associates or Bachelor's degree preferred
* Customer service experience preferred
* Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer
* Excellent written and oral communication skills
* Ability to perform in a high volume, fast paced call center environment
* Proven ability to work independently as well as a productive member of a team
* Exceptional organizational and time-management focus
#LI-AP1
#LI-HYBRID
* Candidates must reside within 50 miles radius of our 116 15th Street, 7th Floor. PittsburghPA 15222 location to be cosidered*
Pay Transparency
Salary range: $40,000-$47,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ********************
Job Requisition ID: 93098
#GBS
$40k-47k yearly 24d ago
Auto Damage Adjuster
Geico 4.1
Pittsburgh, PA job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Experienced Auto Damage Adjuster- Monroeville, PA (East Pittsburgh)
Salary: $32.05-$40.70 per hour/$64,575-$82,000
Sign on bonus: $1,500 for candidates who hold an adjusters license that is active and in good standing.
We are looking for talented Auto Damage Adjusters to join our team in Monroeville, PA (East Pittsburgh). As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately settling claims. The ideal candidate will have the ability to handle complex claims using their technical and industry knowledge.
Qualifications & Skills:
Motor Vehicle Damage Adjuster/Appraiser's License *required*
Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits
Willingness to be flexible with primary work location - position may require either remote/field/in-office work
Solid computer, mechanical aptitude, and multi-tasking skills
Effective attention to detail and decision-making skills
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
Minimum of high school diploma or equivalent
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$109,300.00 - $180,200.00
Target Openings
1
What Is the Opportunity?
Ocean Marine specializes in ocean cargo, marine liabilities, hull and protection indemnity, and yacht coverage for small and mid-size businesses. The Account Executive Officer (AEO), Ocean Marine will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of an assigned book of business.
* Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
* Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
* Identify and capture new business opportunities using consultative marketing and sales skills.
* Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
* May assist in the training and mentoring of less experienced Account Executives.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* Six to eight years of relevant underwriting experience with experience in Ocean Marine.
* Deep knowledge of Ocean Marine products, the regulatory environment, and the local insurance market.
* Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
* Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
* CPCU designation.
What is a Must Have?
* Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$109.3k-180.2k yearly 28d ago
Claims Administrative Support Specialist
Progressive 4.4
Franklin Park, PA job
Candidate must reside within a 40-mile radius of the Wexford office located at 6021 Wallace Road Extension, Wexford, PA 15090. Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.
Must-have qualifications
* High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
* [OR] one year post-secondary education
Preferred skills
* Proficiency using office equipment
* Proven organizational skills
* Ability to multi-task and quickly switch duties
* Communication skills with the ability to work in a team-environment
* Customer service and follow-up skills
Location: Wexford, PA. Candidate must reside within a 40-mile radius of the Wexford office located at 6021 Wallace Road Extension, Wexford, PA 15090.
Schedule: Monday through Friday, 8a - 5p
Compensation
* $19.63 - $20.52/hour
* Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at ****************************************************************
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$19.6-20.5 hourly 5d ago
Service Learning & Development Senior Trainer
New York Life 4.5
Pittsburgh, PA job
Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Service Learning & Development Senior Trainer
Business Unit: Group Benefit Solutions
Department: Service Learning & Development
Job Title: Senior Trainer, Service Learning & Development
Level: PF3
Location of role:
1) Pittsburgh, PA
2) Bethlehem, PA
3) Dallas, TX
4) New York, NY
Role Overview:
The Service Learning & Development Senior Trainer is responsible for designing, facilitating, and continuously improving performance-based learning programs that support organizational service excellence. This role focuses on new hire onboarding, skill development and strategic learning initiatives for service team members, ensuring alignment with business goals and compliance standards.
Key Responsibilities:
* Lead the development and delivery of role specific training programs for service teams, including onboarding, upskilling, and project learning needs.
* Collaborate with legal, compliance, and operational teams to integrate regulatory updates and best practices into training content.
* Maintain curriculum design, ensuring materials are current, engaging, and effective for both in-person and virtual environments.
* Analyze audit outputs and performance trends to identify skill gaps; develop targeted learning solutions to address these gaps.
* Serve as a subject matter expert (SME) for service processes, systems, and client experience standards.
* Mentor and coach trainers and team members, fostering a culture of collaboration and continuous improvement.
* Manage classroom and virtual training environments, monitoring learner engagement and performance.
* Evaluate training effectiveness through existing feedback, assessments, and business impact metrics.
* Partner with business leaders to assess training needs and align learning initiatives with strategic objectives.
* Drive innovation in learning methods, leveraging technology and new approaches to enhance service delivery.
Skills & Competencies
* Advanced facilitation and presentation skills; able to lead role-specific training sessions independently.
* Deep functional and technical knowledge of Group Benefit Service Operations, systems, and client experience management.
* Strong mentoring and coaching abilities, with a track record of developing others.
* Excellent communication and interpersonal skills, both verbal and written.
* Ability to manage ambiguity, prioritize tasks, and drive accountability.
* Action-oriented, nimble learner, and effective collaborator across all organizational levels.
* Proficient in Microsoft Office, SharePoint, MSTeams, and other learning platforms.
* Growth mindset in supporting AI within Service Operations.
Minimum Qualifications
* Bachelor's degree in education or related field preferred.
* 5+ years of experience in training, coaching, curriculum development, or service operations.
* Certification in training and development or facilitation (preferred).
* Demonstrated success in designing and delivering impactful learning.
* Experience with Knowledge Management development and governance.
Preferred Qualifications
* Experience in Group Benefits learning, employee development, and change management.
* Proven ability to innovate and implement new learning strategies.
* Strong analytical skills for evaluating training effectiveness and business impact.
* Experience in Lean Six Sigma Continuous Improvement organization.
Competencies
* Manages Ambiguity
* Communicates Effectively
* Interpersonal Savvy
* Nimble Learning
* Ensures Accountability
* Action Oriented
* Collaborative Team Member
Location of role:
1) Pittsburgh, PA
2) Bethlehem, PA
3) Dallas, TX
4) New York, NY
Pay Transparency
Salary range: $73,000-$104,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ********************
Job Requisition ID: 93078
#GBS
$73k-104k yearly 43d ago
Auto Liability Exp Claim Rep.
Travelers Insurance Company 4.4
Pittsburgh, PA job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$67,000.00 - $110,600.00
**Target Openings**
3
**What Is the Opportunity?**
*There is also a potential for up to a $15,000 sign-on bonus! *
This position is responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity Bodily Injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
Travelers offers a hybrid work location model that is designed to support flexibility.
**What Will You Do?**
+ Customer Contacts/Experience:
+ Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions.
+ Coverage Analysis :
+ Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions. Verifies the benefits available, the injured party's eligibility and the applicable limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc. Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction. Consults with Unit Manager on use of Claim Coverage Counsel.
+ Investigation/Evaluation:
+ Investigates each claim to obtain relevant facts necessary to determine coverage, the extent of liability, damages, and contribution potential with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). This may also include investigation of wage loss and essential services claims. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Takes recorded statements as necessary. Utilizes evaluation documentation tools in accordance with department guidelines.
+ Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings.
+ Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit.
+ Reserving:
+ Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities in accordance with established procedures to resolve claim in a timely manner.
+ Negotiation/Resolution:
+ Determines settlement amounts, negotiates and conveys claim settlements within authority limits to claimants or their representatives. Recognizes and implements alternate means of resolution. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to claimants.
+ Handles both unrepresented and attorney represented claims. May manage litigated claims on appropriately assigned cases. Develops litigation plan with staff or panel counsel, track and control legal expenses. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Insurance License:
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree.
+ 2 years bodily injury liability claim handling experience.
+ General knowledge and skill in claims handling and litigation.
+ Basic working level knowledge and skill in various business line products.
+ Demonstrated ownership attitude and customer centric response to all assigned tasks.
+ Demonstrated good organizational skills with the ability to prioritize and work independently.
+ Attention to detail ensuring accuracy.
+ Keyboard skills and Windows proficiency, including Excel and Word - Intermediate.
+ Verbal and written communication skills - Intermediate.
+ Analytical Thinking- Intermediate.
+ Judgment/Decision Making- Intermediate.
+ Negotiation- Intermediate.
+ Insurance Contract Knowledge- Intermediate.
+ Principles of Investigation- Intermediate.
+ Value Determination- Intermediate.
+ Settlement Techniques- Intermediate.
+ Medical Knowledge- Intermediate.
**What is a Must Have?**
+ One-year bodily injury liability claim handling experience or comparable liability claim handling experience, or successful completion of Travelers Claim Representative training program is required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$39k-48k yearly est. 10d ago
Account Underwriter - Private & Non Profit Management Liability
Travelers Insurance Company 4.4
Pittsburgh, PA job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,400.00 - $116,200.00
**Target Openings**
1
**What Is the Opportunity?**
Bond & Specialty Insurance provides management and professional liability insurance, as well as surety bonds to businesses and non-profit organizations of all sizes. As an underwriter, you will have a dynamic role that blends evaluating and analyzing financial and business risk, building relationships, and selling and negotiating with clients, agents, and brokers.
This role is part of the Private & Non-Profit Liability team which provides financial protection to private and non-profit companies. Team members work in a fast-paced environment that analyzes complex data related to financial performance, industry and economic exposures, and risk management practices. Coverages range from Directors and Officers Liability, Employment Practices Liability, Fiduciary Liability, CyberRisk, Kidnap and Ransom, Crime, and Identity Fraud Expense Reimbursement.
As an Account Underwriter, Private & Non-Profit, you will build relationships with agents and brokers to provide insurance or surety solutions to customers through various communication and collaboration platforms such as email, phone, Zoom, Microsoft Teams, and limited in-person engagements. You will work closely with assigned Account Executive(s) and enterprise partners to analyze and evaluate risk to achieve business goals within an assigned book of business. As an Account Underwriter, you are decisive, detail-oriented, and are learning to build relationships internally and externally to drive results. As you develop the ability to assess risk and sell our products, you will contribute to the profitability and success of Travelers.
**What Will You Do?**
+ Manage the profitability, growth, and retention of a typically smaller assigned book of business largely composed of existing accounts.
+ Underwrite and negotiate routine customer accounts to minimize risk and maximize profitability.
+ Partner with leadership to execute business unit underwriting strategies across your book of business to achieve profit and growth objectives.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
+ Foster and maintain relationships with external partners through regular touchpoints and engagement. Travel to such touchpoints may be requested on a limited basis.
+ Learn to identify and capture new business opportunities using consultative marketing and sales skills.
+ Collaborate with assigned Account Executive(s) to execute agency, region, and group sales plans with guidance from management.
+ Complete underwriting support activities for assigned agents on a limited basis.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ One to three years of applicable underwriting experience.
+ Working knowledge of products, the regulatory environment, and local market conditions.
+ Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyze available information to make decisions in alignment with our risk appetite.
+ Communication skills with the ability to negotiate with agents and brokers.
**What is a Must Have?**
+ One year of related professional experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .