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This question is about customer service representative salaries.
Do customer service representatives make good money?
No, customer service representatives do not make good money. The median salary for a customer service representative is $34,710, and the top 25% of earners only make $43,980. Considering this, it is no wonder that only 36% of customer service representatives report feeling that they are paid enough to cover the cost of living.
There are a few factors that marginally impact what a customer service representative makes, such as the number of years of experience, location, and industry.
Years of experience and average hourly wage for a customer service representative:
Entry-level (less than one year experience) - $12.93 per hour
Early-Career (One to Four years of experience) - $14.61 per hour.
Mid-Career (Five to nine years experience) - $14.94 per hour
Late-Career (Ten to 19 years experience - $16.06 per hour
Tops five states where customer service representatives earn the most:
New York, New York, averages $17.68 per hour
Chicago, Chicago, average, $16.72 per hour
Atlanta, Georgia, averages $15.40 per hour
Phoenix, Arizona, averages $15.13 per hour
Las Vegas, Nevada, averages $14.41 per hour
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