How do I describe my technician job on a resume?

You describe your technician job on a resume by outlining your relevant work experience in service technician roles. You will then fill in details, such as the skills and accomplishments that have made you successful in your technician job. For example, if you could consistently decrease outage time for customers.

Technicians, often referred to as service technicians on resumes, are responsible for providing technical services to diagnose problems and make repairs, typically of internet and phone services.

Service technician roles require a unique combination of technical knowledge, problem-solving, and good customer service skills. When you describe your technician job on a resume, it will be important to highlight the value you can add to an organization through these skills.

You should start describing your technician job on your resume by brainstorming everything you did in the role. This should include your role's technical aspects and requirements and your role's administrative and customer service parts.

Some examples of duties and responsibilities you should include on your resume for your technician job include:

• Install and test products, equipment, and machinery

• Provide instructions to customers on the proper usage of their product

• Use diagnostic tools to identify issues and evaluate the available information

• Fix defective or broken products or order the necessary parts to replace faulty or worn-out parts

These examples showcase the unique combination of skills technicians use in their day-to-day work, from technical knowledge to good customer service.

When describing your technician job on a resume, it will be important to use keywords that will showcase your experience in the field, including:

• Maintenance Repair

• Troubleshooting

• Automotive Repair

• Preventive Maintenance

• Automotive

• Field Service

• Queues

• Electrical Wiring

• Electronics

• Technical Support

• Maintenance

These keywords will help you describe your experience as a service technician in quantifiable ways, which will ensure that your resume stands out to a hiring manager.

It will also be important to focus on key skills you used in your technician role. Incorporating these skills when you describe your technician job on a resume will enhance your resume.

Some key skills to focus on include:

• Active Listening

• Analysis Thinking

• Application Support

• Attention to Detail

• Data Migration

• Detail Oriented

• Diagnosing Software and Hardware

• Explaining Technical Information Clearly

• Identifying Process Improvements

• Redirecting Problems to Appropriate Resources

• Web Support

• Troubleshooting

These skills are essential to a career as a technician and will be important to include when describing your job on a resume.