How long does it take to become a Front Desk Associate?

1. Phone Calls -- Received and directed telephone calls to appropriate departmental personnel.

2. Customer Service -- Provided each customer with friendly and personalized customer service Greeted and provide invaluable information to all incoming potential and current customers

3. Communication -- Utilized computer system for sales transactions specializing in quality relationship building and communication skills for customer satisfaction and consumer loyalty.

4. Guest Service -- Represented the company brand through front desk operations and hospitality practicing guest services skills

5. Greeting Members -- Managed the daily operations of the facility, including greeting members and responding to telephone and in person requests for information.

Common Certifications For A Front Desk Associate

The Certified Personal Trainer certification is most common among Front Desk Associates. This certification is awarded by the Cooper Institute for Aerobics Research. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience. To become a certified Front Desk Associate with Certified Personal Trainer, You need to pass the exam. Lucky you - certification doesn't require more than two years of work experience. Renew certification every 3 year.