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This question is about patient access representative.
How long does it take to become a patient representative?
It takes four to six years to become a patient representative. While a person can become a patient representative without a bachelor's degree, it is becoming less common. Most patient representatives have a bachelor's degree and some experience in healthcare.
Because this role requires an in-depth understanding of the healthcare system and explaining diagnoses and treatments, a significant background in the medical industry is needed. This role is also why more often than not, requires a bachelor's or associate's degree in a health-related discipline for successful candidates in this role.
While not required, there are two certifications that every patient access representative should pursue. These are the Board Certified Patient Advocate (BCPA) and Professional Patient Advocate Certificate Training Program (PPAC).
The BCPA is a certification designed to assure the public that the patient advocate has the standards and competencies to succeed in the role. The PPAC, which the Professional Patient Advocate Institute offers, is a program aimed at introducing professionals to the practice of patient advocacy.
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